Maintenance Manager
hace 24 días
Dallas
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off Position Overview RDE Capital Group, LLC, a leading commercial real estate brokerage based in Dallas, is seeking a Maintenance Manager to oversee the day-to-day operations of RDE Maintenance Services, ensuring timely completion of work orders, high-quality repairs, efficient scheduling, and cost-effective maintenance of the residential and commercial portfolio. This leader will manage in-house maintenance techs, coordinate vendors, improve processes, and uphold safety and compliance standards. The ideal candidate is organized, detail-oriented, and able to lead a field team in a high-volume environment while maintaining excellent communication with the operations team, property managers, and residents. Key Responsibilities 1. Maintenance Operations Management • Manage all maintenance activities for 1,000 doors, including repairs, unit turns, preventative maintenance, and emergency response., • Oversee the entire work order lifecycle: intake scheduling completion quality control documentation., • Reduce backlog, optimize technician routes, and ensure timely completion of service requests.2. Team Leadership, • Supervise 36 maintenance technicians (or more as the portfolio scales)., • Handle hiring, onboarding, training, performance evaluations, and technician development., • Enforce quality standards for work performed in the field. 3. Scheduling & Workflow Optimization • Prioritize work orders based on urgency, resident impact, and owner obligations., • Manage on-call rotation schedules., • Implement efficient dispatching and tracking systems (e.g., AppFolio, Property Meld). 4. Vendor & Contractor Management • Maintain relationships with electricians, plumbers, HVAC companies, turn vendors, and specialty contractors., • Compare bids, negotiate pricing, and ensure high-quality vendor work., • Monitor vendor performance metrics and update vendor lists regularly. 5. Budgeting & Cost Control • Monitor maintenance expenses, parts inventory, contractor bills, and turn costs., • Make recommendations to reduce expenses while maintaining quality., • Ensure accurate coding of labor and materials for monthly financial reports. 6. Compliance & Risk Management • Ensure alignment with Texas Property Code for habitability, smoke detector requirements, and repair timelines., • Enforce OSHA safety standards and proper use of tools, ladders, PPE, and chemical handling., • Conduct periodic safety training for technicians. 7. Inspections • Oversee move-in, move-out, annual, and preventative maintenance inspections., • Document findings and ensure preventative maintenance is scheduled and completed. 8. Resident & Owner Communication • Provide clear, professional communication with residents regarding repair timelines and expectations., • Support property managers and ownership with status updates and cost estimates. Qualifications Required • 5+ years of maintenance experience in residential or multifamily properties., • 2+ years in a supervisory/lead role managing technicians or crews., • Strong knowledge of electrical, plumbing, HVAC, carpentry, and appliance repair., • AppFolio, • Ability to read and interpret technical manuals, building plans, and work scopes., • Valid Texas drivers license.Preferred, • HVAC certification (EPA Universal or Type II)., • Experience overseeing maintenance operations for 500+ units., • Bilingual (English/Spanish) is a strong plus. Benefits (typical): • Medical, dental, vision (company contribution varies 5075%), • Paid Time Off, • Observance of federal holidays, • 401(k) retirement plan.