666 Best product manager Jobs in Miami, FL (June 2025)

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information Providing quotations and checking product availability Handling payment transactions Adhering to a company’s policies and procedures at all times when assisting customers • The ability to actively listen to customers so they can adequately gauge and address their needs • Excellent verbal communication skills to clearly share and relay information • Computer literacy, including knowledge of relevant software packages, such as CRM systems • The ability to remain calm and polite when dealing with complaints or challenging clients • Strong problem-solving skills to determine the best possible solutions for client issues • Good command of the English language • Presentable appearance and good hygiene in customer-facing environments

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Burger man

Automotive sales consultant

29 days ago

Full-time

Flagami, Coral Gables

A Business Development Center (BDC) Sales Representative typically plays a crucial role in the automotive industry, particularly within dealerships. Their primary responsibility is to generate leads and drive sales by engaging with potential customers. Here’s a detailed description of the role: Job Title: BDC Sales Representative Job Description: As a BDC Sales Representative, you will be the first point of contact for potential customers. Your primary goal is to facilitate communication between the dealership and prospective buyers, ensuring a seamless experience. You will utilize various communication channels, including phone calls, emails, and chat, to engage with customers, understand their needs, and guide them through the sales process. Key Responsibilities: 1. Lead Generation: - Respond promptly to customer inquiries via phone, email, and online chat. - Qualify leads and schedule appointments for sales staff. - Follow up with potential customers who have shown interest in vehicles. 2. Customer Engagement: - Provide excellent customer service by addressing questions and concerns. - Build rapport with customers to foster trust and encourage sales. - Maintain a positive attitude and professional demeanor in all interactions. 3. Sales Support: - Work closely with the sales team to ensure smooth transitions from leads to sales. - Assist in developing marketing strategies to generate new leads. - Participate in training sessions to stay updated on product knowledge and sales techniques. 4. Database Management: - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Analyze data to identify trends and opportunities for improvement in lead conversion. 5. Reporting: - Provide regular updates on lead activity and sales performance to management. - Track and report on key performance indicators (KPIs) related to lead generation and sales conversions. Qualifications: - High school diploma or equivalent; a college degree in business or a related field is a plus. - Previous experience in sales, customer service, or a related field is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficiency in using CRM software and other computer applications. - A passion for the automotive industry is a plus. Skills: - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Customer-focused with a problem-solving mindset. - Ability to work independently and as part of a team. - Basic understanding of sales techniques and customer relationship management. Working Conditions: - Primarily office-based, with occasional on-site work at the dealership. - May require evening and weekend hours based on customer availability. The BDC Sales Representative is vital in driving the sales process and enhancing customer satisfaction. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply and join our team!

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