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Job DescriptionThis Corporate Quality Manager job opening is representing a global packaging supplier to Fortune 500 packaging companies with plants in the mid west. The focus of the position will be on on customers…ie direct point of quality contact for major customers, rapport, fact finding, resolutions, communication etc. It is not limited to this as also responsible for developing and implementing quality control programs to ensure products meet company and customer standards. This role will involve building a quality team, maintaining quality management systems like ISO, cGPA analyzing data, and working across departments to ensure consistent quality from raw materials to finished products. Key duties include conducting audits, resolving quality issues, driving continuous improvement using tools like FMEA, and ensuring compliance with regulations.Key responsibilities • Develop and manage quality systems: Establish and maintain quality control objectives, standards, and procedures for the blow molding process., • Oversee quality teams: Lead, train, and mentor quality inspectors and engineers to ensure they are upholding quality standards on the production floor., • Implement and maintain certifications: Coordinate and maintain quality management systems like ISO 9001 and lead internal, customer, and supplier audits., • Drive continuous improvement: Use quality tools and methodologies (e.g., FMEA, 8D problem-solving) to analyze data, identify root causes of defects, and implement corrective and preventive actions (CAPA)., • Ensure product quality: Oversee the inspection and testing of raw materials and finished products to ensure they meet all specifications and standards., • Manage customer complaints: Investigate customer complaints and implement actions to prevent recurrence., • Collaborate across departments: Work with production, purchasing, maintenance, and other teams to integrate quality into all aspects of the manufacturing process, including new product introductions., • Reporting and analysis: Collect, analyze, and summarize quality data to create reports for management and to focus improvement efforts. Required skills and experience, • Experience: Previous experience in quality management, preferably within plastic blow molding or a related manufacturing field., • Technical knowledge: Strong knowledge of Packaging ie. Injection or blow molding processes (EBM, IBM) and related quality testing equipment (e.g., bursting strength tester, torque tester)., • Quality tools: Proficiency in using quality tools such as FMEA, 8D, and SPC (Statistical Process Control)., • Management: Strong leadership and team management skills., • Communication: Excellent verbal and written communication skills for reporting, training, and inter-departmental collaboration., • Problem-solving: Strong analytical and problem-solving abilities., • Computer skills: Proficiency with Microsoft Office Suite and potentially ERP/QMS software.