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We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Accept customer calls and return customer. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Job Description Position Summary The IT Specialist is responsible for providing technical support, system administration, and infrastructure maintenance in a GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and compliant operation of all IT systems, networks, and applications that support manufacturing, laboratory, and business operations. The IT Specialist will collaborate closely with Quality Assurance, Production, and R&D to ensure all IT solutions meet both operational needs and regulatory requirements. Key Responsibilities 1. Technical Support & Troubleshooting • Provide timely end-user support for hardware, software, and network issues., • Diagnose, troubleshoot, and resolve incidents via phone, email, remote tools, and in person., • Escalate complex issues to senior IT staff or vendors as necessary. 2. System Administration • Install, configure, and maintain workstations, servers, printers, and mobile devices., • Administer Active Directory, email systems, user accounts, and permissions., • Manage and maintain data backup, disaster recovery, and storage solutions. 3. GMP & Regulatory Compliance • Ensure all IT systems and processes comply with GMP, FDA, and other applicable regulatory guidelines., • Support Computer System Validation (CSV) activities, including documentation, change control, and periodic reviews., • Maintain detailed records of system configurations, updates, and incidents in compliance with audit requirements. 4. Network & Security • Monitor and maintain LAN/WAN, wireless networks, and internet connectivity., • Apply security updates, patches, and antivirus protection., • Assist in implementing cybersecurity best practices and incident response procedures. 5. Collaboration & Projects • Partner with cross-functional teams to support IT requirements for manufacturing, laboratory, and administrative operations., • Assist in planning and executing IT infrastructure upgrades, migrations, and implementations. Education & Experience: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred., • 2+ years of experience in IT support or system administration, preferably in a pharmaceutical, biotech, or GMP-regulated environment. Skills & Competencies: • Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals., • Experience with Active Directory, file permissions, and group policies., • Familiarity with ERP, LIMS, MES, or other laboratory/manufacturing systems (preferred)., • Understanding of GMP, 21 CFR Part 11, and data integrity requirements (preferred)., • Excellent troubleshooting, communication, and customer service skills., • Ability to handle multiple priorities in a fast-paced, regulated environment. Preferred Certifications: • CompTIA A+ (IT support fundamentals), • CompTIA Network+ (networking basics), • HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST), • Microsoft Certified: Modern Desktop Administrator Associate, • Ability to lift up to 25 lbs. for equipment installation., • Ability to sit or stand for extended periods., • Office and manufacturing/laboratory settings with exposure to cleanroom environments., • Strict adherence to company safety, security, and GMP policies is required.

Job Description We are seeking an IT Support Technician to join our team! We provide outsourced IT services to small and medium size businesses (onsite and remote). As an employee you will be the face of our company to our clients. You will have the opportunity to work with many different types of businesses and will be an integral part of our team and the clients we serve. Technical Skills: Solid experience in troubleshooting, setup windows computers and its peripherals. Troubleshoot computer hardware and software. Install and configure software applications. Adds/moves/changes to user accounts in Active Directory. Basic printer and Wi-Fi configuration and support. Good Knowledge of cloud applications, O365 and backup systems. Good understanding of Firewalls and VOIP. Provide technical support by identifying issues, researching solutions and resolving matters involving computer systems, software & hardware. Position Requirements: • A minimum of 5+ years’ experience providing end user support, • Provide excellent customer service both onsite and remote, • Relevant certifications is a plus, • Excellent customer service and neat appearance are essential, • Good written and verbal communication skills, • Able to work independently and with others, • Analytical and problem solving abilities, • Ability to lift and transport moderately heavy objects, such as computers and peripherals, • Candidate must own a reliable car and use it for transportation to client sites, • Must be Orange County resident. Job requires on site visits around Orange County and LA County areas.Company DescriptionWe are the premier IT services provider in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.We are the premier IT services provider in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.