Trabajos remote data entry en Knoxville, TennesseeCrear alertas

We're currently looking for individuals across the country to take part in online paid research, including remote focus groups, product trials, and consumer studies. Comfort participating in remote, online studies.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Job Description NEW JOB POSTING - Mitchell Tax Software NEW POSITION - Sales Manager - Software Solutions $26/hour, with some required overtime, some being on-call, & some Saturdays required around January through March (see “Top Requirements” below). Sales Manager/Sales Representative/Account Specialist/Sales Associate/Software Solutions/Tech Support/Customer Service Representative/Customer Support/Technical Support/End User Support/Sales Account Executive/Client Services /Client Engagement/Training Consultant/Trainer/Account Representative Overview: Build a fulfilling career with Mitchell Tax Software! Mitchell Tax Software is a small business located at 9827 Cogdill Rd, Suite 4, Knoxville, TN (behind Lakewood Capital Group). Mitchell provides tax preparation software to tax professionals throughout the United States, and services that software with industry-leading customer support. This position is for a Sales & Support Account Specialist – you’ll be talking with tax preparers across the US, explaining the benefits of our software (sales), delivering training calls (helping users do software demos), and providing customer support (answer questions and helping users with their software). No tax experience required – just a desire to learn and help people. Sales experience is a definite plus. Absolute Requirements – extremely strong MS Office skills, Typing/Word Processing, & Windows computer skills. *Please don’t apply if you’re not extremely proficient with a Microsoft Windows-based computer, haven’t used MS Office, or can’t type at least 35-60 words per minute (WPM). See all the “Top Requirements” and “Other Requirements” below to ensure we’re a mutual fit. Compensation: $26 per hour, with some required overtime, some being on-call, & some Saturdays required around January through March (see “Top Requirements” below). This is a role where you can grow and steadily increase your duties and compensation over time. Note – no tax experience is required, just a desire to learn and a desire to make sales and help our clients. Please see the “Top Requirements” and “Other Requirements” below. This is a career with opportunity for growth – we’re in it for the long-haul, and we want to you be in it with us! You don’t need to know anything about taxes, but you do need to have good people skills, great computer skills – and most importantly, a desire to learn. Sales experience is a huge plus, but not required. Job Location: On-site, at our office in Knoxville Tennessee at 9827 Cogdill Rd, Suite 4, Knoxville, TN 37932 – we’re on the back-side of the building (behind Lakewood Capital Group – they’re in the front). This is a career with opportunity for growth over time – we want you growing here at Mitchell, and increasing your duties and compensation over time. Job Duties: • Making customer sales – informing potential clients about the tax software, asking potential clients questions to determine if our software is a good fit, selling prospects on the benefits of our software, and scheduling online demo/training sessions., • Taking inbound and outbound phone calls and chatting with potential clients., • Training clients on the tax software – delivering remote training sessions to clients across the US., • Navigating the tax software on a daily basis – to deliver demos, trainings, settings calls, troubleshooting, and for day-to-day setup type tasks., • Digital marketing efforts – using Facebook and other online tools to reach tax preparers., • Using Microsoft Excel for data entry and lookup tasks, writing documents in Microsoft Word, using Microsoft Outlook, and many other computer tasks., • Customer service/support – helping our clients with any issues that arise, assisting them through the problem(s)., • Co-worker support – helping your co-workers with their tasks as a team. Top Requirements: · Some Overtime is Required – You’re not afraid to work overtime, and you embrace it. You put forth extra effort on a daily basis because you want to, and you constantly ask what more you can do to help. *Please don’t apply if you can’t work some overtime (generally, overtime isn’t required most weeks during the year, but during late summer to late winter (July-February) it may be needed – usually not more than a few days a week, and usually not more than an hour or so at a time). · ~3 Months of Saturdays – In addition to regular overtime, during tax season, there are approximately 3 months each year where Saturdays may be required (around January – March). We try to rotate these as a team – you most likely won’t be needed every single Saturday in January-March, just a few times each month, but you’ll need to be available to be scheduled. You will receive extra compensation for working these Saturdays (in addition to overtime). *Please don’t apply if you can’t work most Saturdays during core tax season (January through March). · On-Call Periodically – There will be times where you’ll be expected to carry a phone after hours (no calls will ring through after 8pm). We rotate being on call as a team, so you won’t always be on call, but you will be on call periodically. Most of the time we don’t get any calls after-hours. You’ll be compensated for being on call – you’ll be compensated for simply having the phone, as well as receiving a bonus for any phone calls you receive. After-hours phone calls aren’t frequent during non-peak season (April to September), usually only 0-3 (zero to three) calls per week, and during this time we typically try to keep the calls as short as possible (a few minutes), answering quick questions and then deferring the client/caller to call back the next business day if they need longer help – these calls are just a courtesy to our clients. However, during peak season (October through March), calls may be more frequent and last longer. Again, you’ll be fully compensated for being on call, along with per-call bonuses, and we rotate being on-call as a team. *Please don’t apply if you can’t be on call periodically (sometimes often) as a rotating team-member, M-F, and some Saturdays/Sundays. · Typing Skills (35-60 WPM) – quick typing/word processing skills, at least 35-60 WPM. *Please don’t apply if you can’t type at least 35 to 60 words per minute (WPM). · Excellent Microsoft Windows computer skills – ability to quickly navigate a PC/Windows computer with ease, being familiar with computer terminology – task bar, window, control panel, desktop, etc., including years of experience actively using a PC computer in your everyday work & personal life (using a computer should be second-nature). *Please don’t apply if you’re not extremely proficient with a Microsoft Windows-based computer. · Proficiency with the MS Office suite – Microsoft Word, Microsoft Excel, Microsoft Outlook, PowerPoint, etc. *Please don’t apply if you don’t have experience with the MS Office suite. · You Love Making Money & Working – you’re not afraid to put in the extra hours and effort, knowing your income/rate and responsibilities will grow over time. You constantly ask what more you can do, and if anything else is needed to be done before heading out each day. And you’re shown that you’re valued (in the form of money). *Please don’t apply if you don’t like money. Other Requirements: · You Enjoy being on the phone – you’re excellent on the phone and enjoy talking with people – sales discussions, and in helping people. · Excellent writing skills – good grammar, punctuation, email drafting ability, etc. · Sales/Selling potential – you have the ability and desire to learn sales. · Ability to learn – you love learning new skills, and don’t get frustrated easily. You want to learn the software and become an expert, and you have the desire to deliver training sessions to clients and empower them. · You think you’ll love doing real-time demos, trainings, and sessions with clients on the computer. · You have prior experience working in some sort of an office and/or business setting (or any sort of customer service or sales position where you used a computer extensively). · The desire to help people – our clients and your co-workers, striving to go above-and-beyond for others. · Excellent people skills – the ability to carry-on a conversation, and make people smile. · Desire to excel at your job and grow – the desire to get rewarded for your efforts. · You want this – you want a long-term job where you’re willing to give 110% and put in the hours, dedication, blood, and sweat (no tears) if it means being recognized & rewarded for your hard work. Preferred but not required: · Sales experience – not required, but preferred. · Customer service experience (Customer Representative) – not necessary, as long as you have excellent computer skills (Microsoft Windows), excellent MS Office skills, excellent people skills, have worked in an office/business setting, and you have a strong desire to help others, and get rewarded for going above & beyond. Not required: · No tax experience necessary. You do not need to know anything about taxes or tax preparation – our function is to assist our tax preparer clients on how to use the software – they already know how to prepare taxes – that won’t be your role. You will be trained on tax topics you’ll need to know, but the focus of the job is explaining the benefits of our software to prospects (sales) and helping the clients use the software (support). As long as you’re eager to learn, and have all the requirements listed above, you’ll do just fine. If you’re extremely skilled on a Windows PC (and Microsoft Office), enjoy being on the phone talking with customers, are eager to learn new skills, and be part of a growing business, then this job is for you. It will be extremely fast-paced & busy at times, extremely slow at others – but most of all it will be rewarding – we want you to enjoy your career and enjoy time-spent with your co-workers here at Mitchell Tax Software. We’re all friends and family at Mitchell and we hope you can join us! If you think you’re up to the challenge, please apply! $26/hour, with some required overtime, some being on-call, & some Saturdays required around January through March (see “Top Requirements” above). Please check all the requirements (“Top Requirements” & “Other Requirements”) before applying, to ensure we’re a mutual fit. Company DescriptionMitchell Tax Software is a small business that provides tax software service & support to tax professional across the US. Mitchell Tax Software is located at 9827 Cogdill Rd, Suite 4, Knoxville, TN 37932 - we're located on the back-side of the Lakewood Capital Group building (rear-side of the building).Mitchell Tax Software is a small business that provides tax software service & support to tax professional across the US. Mitchell Tax Software is located at 9827 Cogdill Rd, Suite 4, Knoxville, TN 37932 - we're located on the back-side of the Lakewood Capital Group building (rear-side of the building).

Job DescriptionSalary: JOB SUMMARY: We are seeking an experienced Technical Sales Specialist with a background in aircraft maintenance. The Technical Sales Specialist plays a key role and blends consultative sales with hands-on technical expertise: Youll partner closely with clients, operators, OEMs, and all other product experts to understand requirements, provide solutions, and guide customers through the decision-making process. This role is ideal for someone who enjoys translating technical concepts into clear business value while building strong, trusted relationships. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The statements below are intended to describe the general nature and level of work being performed a job incumbent. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. An employee will be required to follow other job-related duties required by the manager. Sales and Business Development: Identifies and qualifies leads with MROs, flight departments, OEMs, and operators; develops quotes, proposals and closes equipment and service sales. Determines areas for existing customers to add to existing equipment or upgrade to new equipment based on new needs. Product Demonstrations: Conducts onsite and remote demos of ACES Systems products and services. Post Sale Technical Assistance: Provides technical onboarding, configuration, troubleshooting, and application guidance for sold equipment; escalates complex issues to engineering as needed. Customer Training: Delivers hands-on and/or classroom training via customer site, in ACES facility, or virtually for maintenance teams on equipment operation, data interpretation (as related to equipment usage), and best practices. Application Consulting: Advises customers on how to integrate diagnostic tools into maintenance workflows and interpret vibration/track data to inform maintenance decisions. Documentation and Reporting: Produces clear technical and application notes, training materials, and other documents assigned. Travel and Field Support: Travels to industry tradeshows, customer sites and airfields for demos, training, and advanced technical support as required. REQUIRED QUALIFICATIONS Aircraft maintenance background required (military or civilian) Strong troubleshooting skills and ability to interpret diagnostic data Excellent communication and presentation skills Strong ability to explain technical concepts to maintenance personnel and decision makers Valid driver's license and willingness to travel domestically and internationally up to 50% of the time Valid passport, or willingness to get one Ability to work extended hours as needed PREFERRED QUALIFICATIONS A&P certification and/or equivalent military or civilian aviation maintenance experience Proven sales experience or demonstrated success in customer facing technical/sales roles Practical experience with vibration analysis and helicopter track and balance Familiarity with helicopter platforms CRM experience and proficiency with Microsoft Office Suite HOW SUCCESS IS MEASURED Sales growth in equipment and service orders Customer satisfaction with onboarding, training, and technical support Reduced customer downtime through effective application of diagnostic tools and guidance Speed and quality of technical support and sales responses and escalation handling PHYSICAL DEMANDS AND WORKING ENVIRONMENT Performs administrative duties at office desk: periodic computer work, carrying out both manual and repetitive arm hand and finger movements in regard to computerized data entry and data processing tasks. Works occasionally at the customers location including but not limited to flight lines, hangars and test cells. Job requires verbal contact with and listening to customers and co-workers one-on-one and in a group setting. Job requires the ability to lift, push, pull, carry or otherwise move objects up to 50 lbs. occasionally (10%). Duties may require overhead lifting up to 20 pounds rarely (5%). Job requires walking or standing frequently and may include periodic bending, stooping, crouching, and climbing. The job requires occasional use of hands to finger, handle, feel objects, tools, or controls; and reach with hands and arms. Mental activities necessary include concentration, reasoning ability, mathematical skills, organizational skills, and communication skills. Great mental effort is required due to daily pressure resulting from adverse interactions with the public, frequent deadlines, and the demands of the job. Hearing abilities include sound localization and sound recognition/detection, specifically in the potentially moderate to loud environment at a customer site. Specific vision abilities required include close vision, color vision, distance vision, depth perception and ability to adjust focus. May require personal safety equipment such as hearing and eye protection in PPE specified areas. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not an inclusive list of other demands that may arise. EQUIPMENT USED General office equipment including but not limited to copier, fax, binding machine, multi-line phone system ACES Systems products All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a privat

Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a data entry clerk or someone just looking for a flexible part time remot

A Data Entry Clerk is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted d

Data Entry Specialist (Remote) We're looking for a detail-oriented Data Entry Specialist to join our team from home. In this role, you'll be responsible for accurately inputting, updating, and maintaining data across various systems and spreadsheets. The ideal candidate is organized, reliable, and comfortable working independently with minimal supervision.

Maxion Corp is seeking a Work-From-Home Data Entry Research Panelist based in Powell, Tennessee. This role offers the freedom of remote work while participating in research studies that contribute to meaningful outcomes. Candidates should have a computer with internet access, the ability to work independently, and data entry skills. A quiet workspace and the ability to follow instructions are also crucial. Experience in data entry or related fields is a plus. #J-18808-Ljbffr

Company Overview CUMULUS | Knoxville, TN is home to three of Knoxville's favorite radio stations - WIVK 107.7, WOKI NewsTalk 98.7 and Sports Radio WNML AM990/FM99.1. At Cumulus Knoxville we are Home of the Tennessee Volunteers and are located near downtown Knoxville. Position Overview CUMULUS MEDIA | Knoxville, Tennessee is in search of a hard working Part-Time Promotions Assistant. If you are looking to get a foot in the door to the radio industry, have an outgoing personality and have a passion for radio, this is a great opportunity for you! This job will consist of general office duties as well as going out into the community to interact with listeners and promote our stations. The Promotions Assistant travels around the area and represents the Cumulus stations at specified events, acting as Brand Ambassadors. This includes set-up and breakdown of pop-up tents and tables, hanging banners, interacting with listeners and executing on-site activations. To join the team, you must be able to lift 50 pounds, and be on your feet for extended periods of time. In the office, the Promotions Assistant handles prize fulfillment, event preparation, contest building, attending weekly promotions meetings, posting on radio station social media platforms, brainstorming new ideas, and other promotion-oriented tasks. The position also includes running errands and helping with vehicle maintenance. Would you describe yourself as an extrovert? Are you social media savvy? We're looking for charismatic applicants, with smiling faces and outgoing personalities. If you love talking to people and listening to great radio, this could be the perfect job for you. If you desire a job where no day is the same as the last, this could be for you! This position is a great foot in the door to an exciting career in media! Key Responsibilities & Qualifications Key Responsibilities: • Assist in planning, organizing & execution of promotional events and digital campaigns, • Execute proper technical and physical set-up and breakdown of remote broadcasts and station events; ability to troubleshoot and resolve issues on the fly, • Represent stations at events in an upbeat, outgoing and friendly manner, • Data Entry of Promotional events and contesting, • Create e-blasts, social media posts & website posts; review promotional information and graphics, • Inventory and maintenance of prize closet, calendars, events for current and upcoming promotions, • Assisting the Promotions and Marketing Department with projects as needed in the office, • Assist with vehicle inspections, fuel and coordinating maintenance, • Ability to drive station vehicles with attached trailer, • Maintain and storage of station equipment Qualifications: • No experience necessary, however Customer Service experience helpful, • Must have a valid driver's license and clean driving record, • Reliable; have a flexible schedule and be available to work at least 20 hours per week, including days, nights, weekends and holidays, • May require lifting or moving up to 50 pounds, • Must be able to stand for extended periods of time, • Outgoing, energetic, detail-oriented and responsible, • Proficient using computers and Microsoft Word, Excel and PowerPoint, • Multi-tasking abilities, • Event experience a plus, • Works well with a variety of personalities, • Passion and desire to perform at a high level in a competitive environment, • Positive attitude, even in stressful situations, is a must, • Desire and bravado to share innovative ideas with team, • Ability to ask for clarification, when needed, • Strong Social Media skills What We Offer • Competitive Pay, • Focused, responsible and collaborative work environment with the ability, to ask "what if" and try innovative solutions, • Medical, Dental & Vision Insurance coverage, • 401K with company match, • Paid Vacation, Sick & Holiday time off, • Parental leave time off benefits, life insurance, disability insurance, wellness, and an employee referral bonus program For immediate consideration, please visit https://jobs.cumulusmedia.com/jobs For more information about Cumulus Media, visit our website at: https://www.cumulusmedia.com/ EEO Statement CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

A remote work company is seeking dependable individuals for a data entry position. This flexible work-from-home role requires residents of the US, with a pay range between $16 and $30 per hour based on experience. You’ll need a stable internet connection and an ability to type accurately at a minimum speed of 30 words per minute. Emailing clients as needed and basic English proficiency are also required. #J-18808-Ljbffr

A remote staffing company is seeking reliable individuals for a work-from-home data entry position. Ideal candidates will be proactive, able to type accurately at 30+ words per minute, and possess basic PC skills. The pay ranges from $16 to $30 per hour, depending on experience. Candidates must be at least 16 years old and reside in the US. This role allows for flexibility and is suitable for various backgrounds. #J-18808-Ljbffr

Job Description Job Title: Optical Gas Imaging (OGI) Technician Location: Nationwide Travel (Based in U.S.) Job Type: Full-Time Schedule: • 5 days x 8-hour shifts or 4 days x 10-hour shifts, • Monday–Friday with weekend travel as needed Work Location: On the road (travel required weekly) Position Summary: Alliance Technical Group is hiring an Optical Gas Imaging (OGI) Technician to join our growing team! The OGI team is responsible for performing inspections on various types of facilities in the Oil and Gas Industry to identify and quantify gas leaks and vents. We are currently hiring enthusiastic, adventurous, science or mechanically minded individuals who have the desire to obtain valuable work experience and learn on the job. In this role, you will have the unique opportunity to gain exposure to a variety of industrial processes, and travel to various customer locations with all travel expenses paid. The work is conducted safely outdoors, in the field, sometimes at elevated heights, so you must love being outside. Looking for candidates with an understanding of oil and gas field operations and have experience in performing leak detection projects is a plus. OGI Certified Technicians will be given precedence. Can work independently or as part of a team. Key Responsibilities: • Conduct Optical Gas Imaging surveys in oil and gas production environments using FLIR or similar thermal imaging equipment (training provided), • Assist with emissions testing and related environmental monitoring tasks, • Operate and maintain field equipment and instrumentation, • Document findings and follow standard reporting procedures, • Adhere to safety protocols and client-specific site requirements, • Travel extensively to sites across the country, often in rural locations, • Collaborate with team members to ensure accurate data collection and client satisfaction Required: • Willingness and ability to travel weekly, • High mobility and flexibility to work in remote or rural areas, • Strong work ethic, attention to detail, and team collaboration Preferred Qualifications: • Experience using Optical Gas Imaging cameras, • Familiarity with oil and gas production equipment, • Background in oilfield maintenance mechanics or operations, • Experience working with tanks, batteries, compressor stations, or gas plants, • Valid driver’s license and a clean driving record Employee Benefits: • Medical, Dental, and Vision Insurance, • Flexible Spending Accounts, • 401(K) Plan with Competitive Match, • Continuing Education and Tuition Assistance, • Employer-Sponsored Disability Benefits, • Life Insurance, • Employee Assistance Program (EAP), • Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired after July 1st), • Profit Sharing or Individual Bonus Programs, • Referral Program, • Per Diem & Paid Travel, • Employee Discount Hub In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this entry-level role is $25-$30 per hour. Locations: Texas, California, Tennessee, Georgia, Illinois, South Carolina, Wyoming, Louisiana, Kansas, Colorado, Arkansas, New Mexico, Oklahoma, Pennsylvania, New Jersey, Ohio, Delaware, Indiana, Florida Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. #FIELDSERVICES

Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Data entry clerk experience is not necessary. If you are a data entry clerk or someo

We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. Just a willingness to share your opi

A data entry company is seeking a Junior Data Entry Operator to work remotely. The role involves inputting data from paper documents into digital spreadsheets, updating customer order statuses, and ensuring accuracy in all data entries. Candidates should possess attention to detail and be familiar w

Job Description #security Security Operations Center Lead needed in Knoxville 7am-3pm Summary: Our Security Officers protect the Industrial or Commercial property of our clients against fire, vandalism, and illegal entry. Our clients range from Class-A Office Buildings, Luxury Residential Properties, Distilleries, Fortune 500 Companies, Financial Institutions, Telecommunications, Manufacturing/Industrial Factories, Hospitals, and many others. The successful candidate will be a problem solver, possess critical thinking skills, and be detail-oriented. This position is responsible for using best practices for communicating information surrounding those incidents to leadership as appropriate. The CTC Operator 1 will monitor cameras and alarms, dispatch associated calls via telephone and radio, and provide general assistance to both employees and guests. The Lead is responsible for answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms, and providing general assistance to employees, vendors, and guests. Essential Duties and Responsibilities: • The Lead responsible for monitoring various tools to assist in identifying threats and/or risks to the organization., • The Lead 1 will coordinate response to life safety incidents (medical, safety, natural disasters, etc.) and dispatch security officers, CRT, facilities, police, fire, and EMS personnel as required via telephone, radio and/or software systems provided by Walden Security., • The Lead maintains various records of communications and events., • Able to manage and handle situations of a sensitive nature and maintain the company's confidentiality and information security practices (personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.)., • Conduct investigative video reviews and report findings; Assist in conducting investigations and update requestors promptly, • Properly document all reported incidents, notifying appropriate parties for information, escalation, or other business-required actions, • Ensure all systems within the CTC are functioning properly and report deficiencies as necessary., • Coordinate the response of on-site security personnel utilizing surveillance tools equipped with intrusion detection to identify individuals in restricted areas., • Proactively monitor developments of extreme or adverse atmospheric conditions such as hurricanes, tornadoes, floods, blizzards, severe thunderstorms, and other weather phenomena that can cause damage, disruption, or threats to life and property., • In the event of an ongoing police or fire emergency in proximity to an asset, you will be expected to promptly collect real-time information and alert the relevant offices or employees affected., • Maintain situational awareness during planned and unplanned civil demonstrations near assets, identifying signs of unruly behavior or clashes with external security forces using news sources and subscribed intelligence tools., • Manage and prioritize employee security concerns through email, phone, and internal messaging platforms to ensure efficient support and resolution of requests., • Strong understanding and troubleshooting capabilities for CCTV, Physical Access Control, and various Security Software Platforms utilized by the organization., • Must be detail-oriented, organized with the ability to multitask in a fast-paced, deadline-oriented environment., • Ability to analyze problems, identify causes, and implement results-oriented solutions., • Excellent organizational and time management skills., • Must possess strong computer skills with a high proficiency in the Microsoft workspace and an ability to find information fast., • A professional demeanor, along with excellent customer service skills, • Ability to work independently while also being a team player., • Excellent verbal and written communication skills in English. Fluency in other languages is a plus., • Conduct routine alarm testing and remote audits., • Maintain daily logs and prepare and provide reports as required., • An analytical mindset with the ability to identify and escalate critical issues., • Position requires sitting and screen exposure for extended periods. Competency To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5): • Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics., • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences. Educates others on the value of diversity, promotes a harassment- free environment, and builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits the organization through outside activities; Supports affirmative action and respects diversity., • Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions., • Professionalism – Tactfully approaches others; Reacts well under pressure. Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly., • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; adapts to new product introduction, emergent business needs, and business evolution., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Goal and detail-oriented. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School diploma or General Education Degree (GED), • Minimum of 25 years of age, • Ability to pass a criminal background check and drug test, • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions., • Minimum of 1 year of customer service experience., • It is preferred to have a minimum of 1+ years of experience in a physical Security Operations Center (SOC), a GSOC, or experience in security and/or law enforcement positions or dispatch centers., • Requires a year of related experience in any of the following categories: crisis management, physical security, critical infrastructure protection, risk controls, or loss prevention., • Experience in alarm monitoring, • You have a working knowledge of mass notification tools., • You can rapidly analyze large amounts of information while maintaining composure during high-stress circumstances., • You are prepared to work in a 24/7 operations center on a designated shift where you have the flexibility to cover extra hours as needed., • Prior camera and/or alarm integrator experience is a plus. Language Skills • Ability to read and comprehend simple instructions, short correspondence, and memos using the English language., • Ability to write simple correspondence., • Ability to effectively present information in one-on-one and small group situations, respond to questions from groups of managers, clients, customers, other employees of the organization, and the general public. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form., • Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills • Ability to type at least 45 wpm., • Proficient in Microsoft Windows 10 and Microsoft Office Products, including Outlook. Certificates, Licenses, Registrations Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, the ability to adjust focus, and the ability to see and distinguish basic colors. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other Tasks This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #WaldenWay Pay Rate$19—$19 USD We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth. So if you're ready to embark on a meaningful career with one of the nation's most dynamic and fastest growing security companies, apply with Walden Security today.