Sales Operations Specialist
20 days ago
National Harbor
Job DescriptionJob Title: Revenue/Sales Operations SpecialistLocation: National Harbor, MD (Hybrid)Type: Full TimeCompensation: $80,000 to $100,000 DOE, Annually Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Cloudforce is looking for a results-driven, detail-obsessed Revenue Operations Specialist who loves making systems run smarter and smoother. This hands-on, mid-level role puts you at the center of our revenue engine, where you’ll directly manage and optimize processes that support our sales, marketing, and customer success teams. You’ll work closely with tools like HubSpot and Gong to streamline workflows, surface insights, and keep everything moving efficiently in a fast-paced, mission-driven environment. If you enjoy turning complexity into clarity and helping teams do their best work, you’ll feel right at home here.Responsibilities: • Hands-On Systems Administration: Directly manage and optimize HubSpot CRM and Gong platforms, including configuration, workflow automation, integrations, and troubleshooting to ensure data integrity, user adoption, and alignment with business goals., • Revenue Process Optimization: Analyze and streamline lead-to-cash processes to maximize efficiency and revenue growth across sales, marketing, and customer success., • Reporting & Analytics: Build and maintain dashboards, reports, and KPIs to provide actionable insights for leadership and revenue teams., • Cross-Functional Collaboration: Work closely with sales, marketing, finance, and customer success to ensure alignment of processes, data, and technology., • Enablement & Training: Train and support end-users on HubSpot and Gong best practices, workflows, and new features., • Data Management: Oversee data hygiene, segmentation, and enrichment to support targeted campaigns and accurate forecasting., • Project Management: Lead and support projects focused on process improvement, tool integration, and scaling revenue operations., • Compliance & Security: Ensure adherence to data privacy and security standards, especially in regulated industries such as education and healthcare/life sciences.Qualifications:, • 3–5 years of hands-on experience in revenue operations, sales operations, or a related role within a SaaS or enterprise software environment., • Proven, hands-on experience administering and optimizing HubSpot and Gong (certifications are a plus)., • Strong analytical skills with experience building reports and dashboards., • Excellent communication and collaboration skills., • Ability to manage multiple projects and priorities in a dynamic environment.You Love To:, • Learn and explore modern technologies., • Perform as a self-starter and manage your own time., • Join monthly company outings and quarterly local service projects. Cloudforce offers everything you’d expect in the perfect technology job…- Outstanding opportunities to learn, grow, and expand your network. - Excellent compensation, benefits, and generous incentives. - Complimentary snacks to keep you focused. - Super cutting-edge technology. - State-of-the-art workspace. - Community involvement. - Great team synergy. But we also offer a few irresistible extras:- Friday lunch and shenanigans... on us! - Incentive program for investing in your growth. - 401K savings plan and education reimbursement. - 24/7 access to a modern gym with Tonal and Peloton. - Free monthly garage parking with direct private access to the office. - Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more. P.S.... Wondering about our other essential benefits? Here’s a brief snapshot:- Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents. - Paid parental leave, including adoption and foster care placement. - PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentives opportunities to earn more PTO!). - 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO. - And more! Check out our careers page for more details: . Cloudforce is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.