VP of IT Applications and Architecture
hace 17 días
Newark
Job Description VP of IT Applications and Architecture Role Summary Horizons is hiring a Leader, Custom Applications, Website, AI & Enterprise Architecture to own the end‑to‑end technology delivery and reliability stack for the enterprise. This leader is accountable for application lifecycle management (run + change), release coordination, integration, QA, and the platform foundation (hosting, SRE/observability, monitoring), while also leading Enterprise Architecture to ensure technology choices are scalable, secure, and cost‑effective. This role sits at the center of execution-translating business priorities into delivered capability, maintaining stable operations, and creating a pragmatic architecture discipline that enables speed without chaos. What You'll Own (Core Responsibilities) • Application Delivery & Lifecycle (Run + Change), • Own delivery and operations for Horizons' custom application portfolio (and application‑layer accountability for key vendor‑supported applications, where scoped)., • Establish predictable delivery from intake through sizing, prioritization, build, test, release, and operations., • Drive operational excellence across incident, problem, and change management with clear service ownership and continuous improvement., • Build a "no surprises" operating model with defined service owners, SLAs/SLOs, and visible backlog and capacity management., • Website Development & Optimization (Digital Experience), • Own website and platform engineering for performance, reliability, conversion, and content velocity, partnering with Marketing/Growth as needed., • Implement a measurement‑driven optimization loop, including SEO/SEM technical hygiene, performance monitoring, A/B testing enablement, and page speed/Core Web Vitals., • Ensure secure and compliant web delivery through disciplined patching, vulnerability management, WAF/CDN patterns, and release controls., • Integration (APIs, Middleware, Partnership with Data Teams), • Own integration strategy and delivery across APIs, middleware, eventing, and system‑to‑system reliability., • Standardize integration patterns and tooling to reduce brittle point integrations and improve observability (shared logging and traceability for critical flows)., • Establish clear ownership boundaries with Data Platform and Data Engineering, including integration versus pipelines, source of truth, lineage, and stewardship., • AI Strategy and Execution, • Define and execute the AI strategy for the Applications + Integration + Platform domain: where we will use AI, where we won't, and how we'll scale value responsibly., • Stand up an "AI delivery factory" for rapid experimentation and productionization: with standard patterns for building and shipping: data access, model selection (build/buy), prompt and workflow design, testing, release, and monitoring., • Deliver high-impact AI use cases in partnership with business leaders (examples): agent assist for service desk, automated ticket triage, knowledge retrieval (RAG) for field/service ops, document ingestion, forecasting support, QA automation, and developer productivity., • Establish AI architecture standards and guardrails:, • Approved platforms/tools, integration patterns, and reference architectures (RAG, agentic workflows, embeddings, model gateways)., • Enterprise Architecture (Pragmatic Governance), • Establish architecture guardrails that enable speed, including reference architectures, standards, and lightweight decision records., • Lead solution reviews for major initiatives to ensure scalability, security alignment, supportability, and cost discipline., • Drive technology portfolio rationalization across applications, integration approaches, and hosting patterns to reduce accidental complexity., • Vendor Management & Financial Discipline (Domain Scope), • Manage key vendors and system integrators supporting applications, hosting, monitoring, and integration with clear outcome, SLA, and commercial accountability., • Own budget inputs for the domain, including run/change spend, unit economics where possible, and cost‑to‑serve improvements., • Reduce waste through rationalization, right‑sizing, license hygiene, and active contract and performance management., • Team Leadership & Operating Cadence, • Build and lead high‑performing teams with clear roles, career paths, and strong managerial routines., • Run a consistent execution cadence, including weekly delivery and reliability reviews, monthly portfolio health reviews, and quarterly strategy and roadmap refreshes., • CIO: Priority alignment, portfolio tradeoffs, and executive communication, • CISO / Security Architecture: Secure‑by‑design patterns and coordinated risk remediation, • Architecture & Data Teams: Shared standards; clear data versus integration ownership; lineage for critical flows, • Service Desk / Field Support: Incident routing, escalation, and end‑user experience alignment, • Finance: Domain budget ownership, vendor negotiations, and savings and benefits tracking, • 10-15+ years leading technology delivery and operations across applications and platforms (or equivalent scope)., • Proven ownership of application delivery with real operational accountability., • Strong experience with release management, QA discipline, and integration architecture (APIs, middleware, eventing)., • Demonstrated SRE and observability mindset, including SLOs, incident/problem/change management, and reliability engineering., • Track record of pragmatic enterprise architecture that accelerates delivery through standards and guardrails., • Experience in distributed, multi‑location services environments where uptime and field enablement are mission‑critical., • Experience integrating platforms such as ServiceTitan or comparable field‑service ecosystems., • Outcome ownership: Focuses on impact, not activity., • Truth‑telling: Escalates early, communicates tradeoffs clearly, and avoids "green until it's red.", • Operator mindset: Balances speed with stability and designs for supportability., • Reports to: Chief Information Officer (CIO) Job Posted by ApplicantPro