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Location: Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours: Must be willing to work 9-5 EST We are seeking an experienced Head of Customer Support to build, lead, and continuously improve our customer support operations. This role is responsible for designing and managing the entire support infrastructure, including help desk systems, workflows, automations, knowledge base resources, and support processes. The Head of Customer Support will oversee the support team and ensure that customers consistently receive high-quality, efficient, and professional service. The ideal candidate is a highly organized operator with many years of experience leading customer support teams and implementing modern support systems using automation and AI tools. • Design and implement the company’s customer support infrastructure, • Set up and manage the help desk platform (Freshdesk, Zendesk, or similar), • Create efficient ticket routing, workflows, and automations, • Build and maintain a comprehensive knowledge base and help center, • Establish clear support processes and internal playbooks, • Hire, train, and manage customer support representatives, • Ensure consistent high-quality responses and customer satisfaction, • Monitor team performance and provide coaching and feedback, • Develop training materials and support guidelines, • Identify opportunities to improve efficiency using automation, • Implement AI tools for customer support workflows, • Improve response times and reduce repetitive manual tasks, • Continuously optimize the support system for scalability, • Track and improve key support metrics such as:, • response time, • resolution time, • ticket volume, • customer satisfaction, • Analyze trends in support requests to identify opportunities for improvement, • Continuously improve the overall customer support experience, • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up The ideal candidate: • Has extensive experience leading customer support teams, • Is highly organized and operationally focused, • Enjoys building systems, processes, and automations, • Is proactive and constantly looks for ways to improve efficiency, • Is comfortable implementing AI-driven support tools, • Can manage both strategy and day-to-day support operations This role will be responsible for building a world-class customer support operation that scales with the growth of the company and ensures customers receive fast, helpful, and reliable service. • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Senior Software Test Engineer is a technical leader who drives engineering quality, system reliability, and delivery excellence across the platform. This role goes beyond traditional testing execution and focuses on designing scalable, high-quality software systems through deep collaboration with engineering, architecture, product, and infrastructure teams. The ideal candidate is both a strategic thinker and a hands-on technical contributor, capable of influencing system-level design decisions while actively contributing production-ready code, automation frameworks, and operational best practices. This role plays a critical part in strengthening CI/CD maturity, observability, testing discipline, and overall engineering rigor across cross-functional initiatives. Work Arrangement: Remote This role requires the individual to be based in Flexible across U.S. time zones. Responsibilities • Contribute to system and component‑level architecture design, collaborating with engineers and architects to evaluate options and make sound technical decisions., • Own end‑to‑end technical execution of key initiatives, from design through delivery, proactively identifying and mitigating risks and dependencies., • Lead cross-team initiatives and influence platform-level decisions, • Uphold high engineering standards by actively participating in code reviews and applying best practices in CI/CD, testing, observability, and DevOps., • Partner closely with Product, UX, QA, Security, and Infrastructure teams to deliver solutions that meet both functional and non‑functional requirements., • Lead complex incident response and technical root cause analysis, including on-call participation, • Mentor and support engineers, fostering strong engineering judgment, collaboration, ownership, and continuous learning., • Remain deeply hands‑on, contributing high‑quality, production‑ready code to critical components and complex problem areas., • Balance short-term delivery with long-term technical health, • Troubleshoot and resolve complex production issues, applying strong diagnostic and problem‑solving skills., • Support alignment between product priorities and technical execution, contributing to predictable, high‑quality delivery., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in Computer Science, Engineering, or related field, or equivalent experience., • 9–12 years of professional software development experience, • Expert-level knowledge of software architecture and system design, • Proven experience delivering large-scale, cloud-based systems, • Proven experience writing test automation at every level to confirm application functionality and performance goals are met, • Experience working in modern cloud environments (Azure preferred), with good design pattern familiarity with web application / service based SaaS architecture, • Strong leadership, communication, and stakeholder influence skills, • Ability to drive change across complex technical environments, • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Sedentary: primarily desk/computer work, • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position Benefits: • Competitive Compensation Package ($173,000 - $192,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

At Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEWJoin the best engineering team in media. Morning Brew is looking for a passionate Full Stack engineer to join its small, tight knit engineering team. We build incredible products using modern technology to innovate in the media space. We develop and ship quickly, we test and learn and iterate. We have a high level of ownership. We are subject matter experts but understand the business context and architecture of the entire stack. WHAT YOU'LL DO- Building out new and enhancing existing internal tools, consumer facing websites & newsletter experiences- Collaborating with the engineering team, performing code review and helping to set best development practices and guidelines- Collaborating with Product Managers, Product Designers and other engineers to plan, design and implement business requirements- Working with stakeholders to solve their problems- Proposing and implementing new tools and technologies to accomplish product objectives WHAT YOU'LL BRING- 3+ years of software engineering experience with a focus on designing, building, and deploying production-ready code.- Proficiency in a modern JavaScript framework like React or ______- Experience in a backend language such as Go or Python for building and maintaining APIs.- Demonstrated experience designing and implementing RESTful or GraphQL APIs. BONUS POINTS- Experience with service based architecture.- Experience taking ownership of technical initiatives from start to finish.- Comfortable working in a fast-paced environment. OUR STACK- NextJS- React- Typescript- Golang- Ruby- GraphQL & RESTful APIs- Postgres- Redis CI/DEPLOYMENT- Digital Ocean- Vercel- Github- Heroku- AWS- Cloudflare **Please inspect the morning brew website prior to submitting your application. COMPENSATION $125k-$145k DOE **Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit ___.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Job: LaunchDarkly is hiring a player/coach partnerships leader to rebuild and scale our global partner ecosystem across GSIs/SIs, Cloud, VARs, and Technology Partners. This leader will build and launch our Partner Program, stand up and operationalize PRM, and define GSI/SI service offerings that extend the LaunchDarkly platform while working cross‑functionally to maximize impact. You will: • Lead a small, high-output partnerships team while personally owning a subset of top partners and initiatives., • Redesign our partner program (tiers, incentives, give/gets) to reflect our multi-product portfolio and FY27+ growth strategy., • Drive implementation and adoption of a PRM platform integrated with Salesforce., • Establish a repeatable model for service packaging with GSIs/SIs (implementation, modernization, AI/DevOps transformations) in partnership with Professional Services., • Align with Sales, Product, Finance, Marketing, and RevOps so partner motions are embedded in core GTM, not run in parallel. Responsibilities: • Lead as a player/coach, • Manage and develop a lean partnerships team while carrying direct executive relationships with a focused set of strategic partners., • Set operating rhythms: Partner QBRs, joint business plans, pipeline reviews, and internal partner councils., • Define and report on partner-sourced and partner-influenced pipeline and ARR, by region and segment., • Restructure / relaunch the partner program and PRM rollout, • Own the redesign of the LaunchDarkly Partner Program for Services/SI, Resell/VAR, Cloud, and Technology/ISV partners., • Define clear tiers, requirements, benefits, and incentives (discounts/margins, referral fees, MDF, certifications)., • Work with Finance, Legal, and RevOps to codify commercial models, agreements, and governance., • Partner with Marketing and Enablement to deliver a simple, well-documented program understood by sellers and partners., • Lead selection (if needed), implementation, and rollout of a PRM platform integrated with Salesforce, Skilljar, Saleshood., • Partner with RevOps and Sales Enablement to drive training, playbooks, and dashboards that make PRM part of everyday workflows., • Develop GSI/SI service packages and delivery motions, • In collaboration with Professional Services, Customer Success, and Product, define a small set of standard services offerings for GSIs/SIs (e.g., release modernization, feature flag adoption, experimentation on Snowflake, AI/GenAI SDLC, observability/Guardian)., • Co-design and pilot offerings with a shortlist of priority GSIs/regional SIs, validate pricing and scope, and codify repeatable GTM plays., • Clarify subcontracting vs. referral motions, including economics, sales compensation impacts, and customer experience guidelines., • Build a partner enablement path (certifications, playbooks, demo access) so partners can independently sell and deliver LaunchDarkly-based services., • Drive cross-functional alignment with constrained resources, • Work directly with Sales Leaders to embed partners across LaunchDarkly’s account base, maintaining a consistent cadence across leadership forecasts, sales QBRs and other engagement opportunities., • Collaborate with Product and Solutions/Architects on joint solutions, integrations, and specialization areas (DevOps, AI, observability, experimentation)., • Work with Finance and Deal Desk on partner economics, marketplace transactions, and approvals that balance growth and margin., • Coordinate with Marketing, Field & Events, and Partner Marketing on a focused calendar of high-impact co-marketing and field plays, not a long tail of one-offs., • Use clear prioritization frameworks (Tier A accounts, top partners, highest ROI plays) to protect the team from fragmentation. Qualifications: • 15+ years in B2B SaaS partnerships, including meaningful experience with Services / SI / GSI partners., • 7+ years leading partnerships teams with a proven player/coach profile (hands-on partner ownership plus people leadership)., • Demonstrated success rebuilding or relaunching partner programs (tiers, incentives, agreements, operations)., • Hands-on ownership of PRM and partner data models, including deal registration and attribution in Salesforce., • Direct experience designing or scaling GSI/SI services offerings and motions (subcontracting, referrals, co-delivery)., • Track record of delivering partner-sourced and partner-influenced revenue and compressing deal cycles through co-sell., • Strong cross-functional leadership: you have driven complex initiatives across Sales, Product, Finance, Marketing, Legal, and RevOps., • Experience in DevOps, developer tools, observability, or AI/ML ecosystems., • Prior experience or ownership of hyperscaler or data platform partnerships (e.g., AWS, Snowflake, Databricks) and marketplace motions., • Experience with Corporate Development initiatives at past companies and with partners., • Familiarity with LaunchDarkly or other feature management / experimentation platforms. Pay: Target pay ranges based on Geographic Zones* for Level M5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,000 - $370,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,000 - $333,000**, • Zone 3: All other US locations - $229,000 - $314,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production. We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale. A few things you should know: • We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad), • We have a designated Chief Emoji Officer - they are vital to our success!, • We like software that’s serious and culture that’s not Still reading? Good. There's more below worth your time. Our Agent team builds the software that sits at the edge of every ngrok connection. The Agent is what developers install, run, embed, and trust to expose their systems securely to the internet. It’s the first thing customers touch and the last thing we want to debug at 3am. The Agent must be fast, correct, and predictable under hostile conditions: flaky networks, broken configs, expired certs, overloaded laptops, CI environments held together by duct tape, and production traffic that does not care about your feelings. When it works, nobody thinks about it. When it doesn’t, it’s immediately obvious — and very public. • Build and evolve the ngrok Agent itself: You’ll work on the core agent that handles connection management, tunneling, authentication, and secure traffic forwarding. This is a high-performance networking system that must behave correctly across a wide range of environments and failure modes., • Own reliability at the edge: You’ll design for latency, throughput, and correctness under real-world chaos—network partitions, transient failures, misconfiguration, and resource-constrained machines. When something goes wrong, the Agent should fail clearly, safely, and explainably., • Develop SDKs and embeddable integrations: You’ll build and maintain SDKs and embedded agent components that other systems and products depend on. These need to be easy to integrate, hard to misuse, and stable over time., • Make the system observable: You’ll improve diagnostics, logging, and metrics so we can understand what the Agent is doing in the wild. When customers ask “what happened?”, you’ll help make sure we can answer with facts instead of guesses., • Ship software that runs everywhere: The Agent runs on developer laptops, servers, CI systems, containers, and occasionally very questionable hardware. You’ll ensure it behaves consistently across platforms and environments., • Work with people who care about correctness: You’ll collaborate closely with product, platform, and support teams. When something breaks, you’ll help explain why. When something is confusing, you’ll help make it boring., • You’ve built systems-level software that had to work under pressure, • You’re comfortable in Go, Rust, C/C++, or Java (bonus points for Go), • You enjoy debugging things that “shouldn’t be possible”, • You think deeply about reliability, security, and performance, • You can reason about tradeoffs and explain them like a normal human, • You care about developer experience — not just correctness Extra credit if you’ve worked on: • Networking, proxies, or agents, • SDKs or embeddable runtimes, • Observability tooling, • Open-source systems people actually use ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything. This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays. All candidates must be US-based, and legally authorized to work in the United States. At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship. Senior Software Engineer • Tier 1 (SF, LA, Seattle, NYC): $180,000 – $225,000, • Tier 2 (rest of US): $165,600 – $207,000 Software Engineer III • Tier 1 (SF, LA, Seattle, NYC): $160,000 – $200,000, • Tier 2 (rest of US): $147,200 – $184,000 Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity. #LI-Remote • Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth., • Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you., • Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough., • Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows)., • Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible., • Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office., • Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better., • Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad)., • Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.

Position Overview The Software Engineer II will provide development and support for Commercial off the Shelf (COTS) products, as well as a variety of customized applications. This position will support the Hanford Site Service Catalog using the PMG software platform. This will include the development of customized screens, the designing and administration of workflows, and SQL database support. This position could also involve .NET and other programming languages with back-end databases developed in SQL Server. Responsibilities may include the operation and maintenance support for legacy systems and website applications. Major Activities (Typical Duties/Responsibilities) • Troubleshoot software production issues, • Design databases, • Design PMG software platform screens and workflows, • Understand and follow established Software Development Process, • Assist with providing estimates, • Assist with gathering requirements from customers, • Assist with developing technical documentation, • Communicate effectively with good written and verbal communication skills, • Perform other duties as appropriate and as assigned. Knowledge/Skills/Abilities • 2 years relevant experience in a multi-platform environment including but not limited to application or database development., • 2 years’ experience in JavaScript, • 2 years’ experience in SQL design/support., • 2 years’ experience in development of applications using .NET technology., • Excellent interpersonal skills with proven ability to work in a team-oriented collaborative environment, • Ability to work in a multi-task, multi-project development environment, • Highly self-motivated and self-directed, • Strong customer relationship skills, • Ability to research, organize and analyze technical information with particular attention to accuracy and detail., • Excellent written and verbal communication skills; including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing and proofreading skills., • Ability to occasionally work during non-standard business hours. Physical Abilities • Sufficient fine motor skills for the use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time., • Visual and communications ability are adequate to perform the essential functions of the job., • Ability to kneel, bend and twist at the waist on an occasional basis., • Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion., • Ability to push, pull, carry and lift objects weighing up to 10 pounds on a regular basis, and greater weights on an occasional basis., • Ability to travel by vehicle or aircraft, and ability to safely operate a motor vehicle. Minimum Qualifications • Bachelor's Degree (Computer Science, Mathematics, Management Information Systems, Business or similar) and 2 or more years of IT experience, or an equivalent combination of IT education, training and experience., • Must pass pre-employment background check., • Must pass pre-employment drug screening., • Applicants are required to have REAL ID ACT compliant documentation at time of hire and nothing on record that would prohibit you from gaining access to Department of Energy sites., • Must be able to obtain Department of Energy access badge. Preferred Qualifications • Experience in customizing and developing workflows for Enterprise COTS applications, • Experience with business process development with platforms like PMG, • Experience with ServiceNow, • Experience with Crystal Reports, • 1-2 years’ experience with AzureDevOps or other source control technology. Pay Range: $85,000-$140,000/ yearly Benefits: OSC Technical Solutions offers excellent benefits for eligible employees. Benefits include paid holidays, paid time off, 401k with employer match, dental, vision, health insurance plans through the Federal Employee Health Benefits (FEHB) program, as well as life and disability benefits. OSC Technical Solutions does not discriminate, and the company provides equal employment opportunity for all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, national origin, citizenship status, age, marital status, pregnancy or parenthood, handicap or disability, genetics, veteran status or any other legally protected characteristic. OSC Technical Solutions adheres to all federal, state and local laws regarding equal employment opportunity and will not discriminate against you in violation of these laws. OSC Technical Solutions reserves the right to apply CIRI Shareholder preference to qualified Shareholders in employment and advancement opportunities. OSC Technical Solutions participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Reasonable Accommodation: OSC Technical Solutions will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with OSC Global, LLC or any of its subsidiaries, please email ___. Important Employment Notice: Federal Contract & RCW 49.44.240: Due to our status as a federal contractor operating within the State of Washington, all applicants and employees must adhere to federal law, which classifies cannabis as a Schedule I controlled substance. While Washington State’s RCW 49.44.240 (which generally prohibits employers from discriminating against an applicant based on their lawful use of cannabis off-site and during working hours) is state law, it does not supersede federal requirements. Zero-Tolerance Policy and Disqualification • Prohibition: The use, possession, or distribution of cannabis is strictly prohibited for all employees, regardless of state law., • Testing: Applicants will be subject to pre-employment drug screening that includes testing for cannabis., • Disqualification: A positive test result for cannabis will result in immediate disqualification from consideration for employment, as mandated by our federal contract obligations. All applicants must be able to comply with all federal regulations, including those concerning controlled substances, as a condition of employment.

Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future. We're growing fast – both in terms of volume (>$8B traded last year) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. Polymarket is looking for a pragmatic full-stack engineer to join our US Exchange Tooling team. You'll build the critical internal systems that power our CFTC-regulated exchange operations—from payment reconciliation and transaction processing to operational dashboards and compliance tooling. This is a high-impact role where you'll work directly with operations teams, build systems that handle real money at scale, and help establish the technical foundation for our growing US exchange business. If you enjoy solving complex problems in fintech, building tools that people actually use every day, and shipping code that matters, this role is for you. * Build internal tools for US exchange operations. Create systems that help control desk operators, supervisors, and compliance teams manage high-volume payment processing and reconciliation workflows. * Ship production features regularly. Launch improvements and fixes frequently in a fast-paced, regulated environment where reliability matters. * Work across the full stack. Build frontend interfaces for operational dashboards and backend APIs for transaction processing, reconciliation, and payment provider integrations and other control desk operations. * Collaborate with internal teams. Partner closely with operations, compliance, and product to understand workflows, gather feedback, and iterate quickly on tooling. * Design for scale and compliance. Build systems that handle thousands of daily transactions while maintaining audit trails and meeting CFTC regulatory requirements. * Contribute to technical decisions. Participate in architecture discussions, code reviews, and help establish best practices for the team. * 3-7 years of professional software development experience * Strong full-stack web development skills with TypeScript. Strong backend experience with Go. * Solid experience with React and Node.js (Next.js experience is a plus) * Experience building data-heavy applications or internal tools * Ability to work with external APIs and integrate third-party services * Strong collaboration and communication skills—you work well with non-technical stakeholders * Bias for action—comfortable shipping iteratively and refining based on user feedback * Builder's mindset—you take pride in creating tools that solve real operational problems * (Plus) Experience with MongoDB * (Plus) Background in fintech, payments, reconciliation systems, or regulated environments * (Plus) Familiarity with customer service or operations tooling * (Plus) Understanding of financial data modeling and audit requirements * (Plus) Bachelor's degree in Computer Science or equivalent * Competitive salary & equity * Unlimited PTO, Health, Vision, & Dental coverage * 401k match * Hardware setup — new MacBook Pro, big display, & accessories

Product Owner - Shop Operations About Us: At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Position Overview: As a Product Owner at Fullbay, you own and contribute to the success of the tools and workflows that power the day-to-day experience of technicians within automotive and commercial repair shops. You lead the definition, delivery, and ongoing improvement of features that directly impact how technicians diagnose, document, communicate, and complete their work inside the Fullbay platform. In this role, you operate as the primary Product Owner for technician-facing capabilities, accountable for backlog clarity, delivery quality, and continuous workflow improvement. While your work sits within a specific product domain, its impact is highly visible—shaping how technicians perceive the usability, efficiency, and value of Fullbay in their daily operations. You balance near-term workflow enhancements with thoughtful iteration to ensure the platform supports real-world repair environments. You lead a dedicated team of engineers and QA, working closely with other Product Owners, Designers, Customer Success, and Engineering leadership. Success in this role requires strong ownership, practical decision-making, and deep empathy for the technician’s environment. Ideal candidates bring either direct experience working in a commercial repair setting (such as a technician, service advisor, or shop operator) or meaningful experience building software solutions that serve technicians and shop-floor workflows. Primary Duties & Responsibilities: • Domain Ownership: Define and evolve technician-facing capabilities that improve workflow efficiency and usability. Ensure initiatives align with broader product strategy and reflect real-world shop operations., • Direction & Prioritization: Prioritize initiatives that improve technician productivity and reduce friction in daily workflows. Balance usability, technical complexity, and delivery speed while maintaining focus on customer impact., • Technician-Centered Enablement: Represent technician needs in product decisions by identifying workflow gaps and operational friction. Ensure solutions reflect the realities of time-sensitive, multitasking shop environments., • Product Discovery & Definition: Conduct technician interviews and field research to inform product direction. Translate insights into clear epics and user stories with defined success criteria., • Delivery Leadership & Workflow Management: Lead day-to-day delivery using Kanban practices to maintain focus and flow. Partner closely with engineering and QA to resolve ambiguity and adapt plans as needed., • Cross-Functional Collaboration & Influence: Collaborate with Product Managers and other Product Owners to maintain alignment across domains. Communicate progress, risks, and decisions clearly to engineering leadership and stakeholders., • Adheres to all confidentiality and compliance regulations., • Performs other duties as assigned. Minimum Education & Work Experience: • Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience)., • 4+ years of experience in Product Management, Product Ownership, or a related role within a SaaS or technology-driven organization. Hands-on experience in a shop environment can substitute for some of this requirement., • Demonstrated experience owning a product backlog and delivering customer-facing software features in an Agile environment., • Ideal candidates may have direct experience working in a commercial repair environment (e.g., as a technician, service advisor, or shop operator) or have built software solutions closely serving technicians and shop-floor workflows. Meaningful experience within automotive, fleet, or commercial repair industries—either through software products serving these markets or direct operational experience—is strongly preferred. Key Skills and Qualifications: • Backlog Ownership: Proven ability to manage and refine a backlog for a dedicated development team., • Customer Empathy: Deep understanding of technician workflows and operational realities within automotive or commercial repair environments., • Workflow Design Thinking: Ability to simplify complex operational processes into intuitive product experiences., • Technical Collaboration: Comfort working closely with engineering teams to translate business needs into clear, actionable requirements., • Industry Fluency: Familiarity with terminology, constraints, and performance expectations common in automotive or commercial repair shops., • Lean & Agile Delivery: Strong understanding of Agile methodologies; experience working in a Kanban-driven environment preferred., • AI Fluency & Adaptability: Strong comfort leveraging AI-enabled tools to improve personal productivity, documentation, research, and analysis workflows. Ability to thoughtfully evaluate and support responsible AI-powered enhancements within technician-facing capabilities., • Clear Communication: Ability to articulate workflow challenges and product decisions to both technical and non-technical stakeholders. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds., • Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening., • Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus., • Noise level in the work environment is usually moderate., • Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone

The Infrastructure and Enterprise Systems practice group (IES) at Kraft Kennedy provides strategic guidance, technology planning, and systems design and integration services for organizations of all sizes. Within Kraft Kennedy, the IES is responsible for all cloud and on-premises infrastructure, data center technologies, enterprise applications (e.g. messaging systems, unified communications, etc.), identity services, cloud security and compliance, and more. We are looking for an experienced technology professional with strong experience in Microsoft’s cloud infrastructure, security, and collaboration technologies to provide the highest degree of service to our clients.___You must live in one of these locations to be considered for this remote position. (Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia ,Vermont, DC, Kentucky, Pennsylvania, Ohio or Washington.) Duties/Responsibilities: · Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies · Execute migrations of on-premises platforms to cloud infrastructure · Manage enterprise support requests from clients subscribing to Kraft Kennedy’s enterprise managed services · Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy’s enterprise managed services clients, when necessary · Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients · Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues · Provide on-site support, as necessary Required Skills/Abilities: · Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN’s, load balancing, private endpoints, traffic managers, application gateways. · Networking (Cisco, Palo Alto, Meraki, etc.) · Active Directory and Entra ID · Microsoft Windows Server 2016 and higher · PowerShell · Experience in a technology support organization Recommended Skills/Abilities: · Additional Microsoft 365 products (Intune, OneDrive for Business etc.) · VMware · Citrix · Azure Virtual Desktop · Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications Education and Experience: · Bachelor’s degree · 5 plus years of experience in IT · Excellent verbal and written communication skills · Very organized and detail oriented, with a high degree of accuracy and follow-up · Strong problem solving and technical troubleshooting skills Compensation .The base pay for this position has a salary range of $85,000 to $140,000. The actual salary offer will take in to account a wide range of factors including the individual’s qualifications, experience as well as location. In addition, certain positions are eligible for bonuses or commissions Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Periodic after hours work • Medical, dental, life and disability insurance, • 401k with company match, • Holidays/vacation/sick days, • Cutting edge training on the latest technologies, • Employee referral bonus program, • Phone reimbursement Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

Job Title: SAP FM Analyst Location: Bethesda, MD Employment Type: Contract About Us: DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: To provide expert-level support and configuration for the SAP Funds Management (FM) module, focusing on budget control, financial reporting, and system integration. This role ensures effective financial process automation and cross-functional data flow across SAP modules. • Deliver high-level functional support and consultation for SAP FM requirements and configurations., • Design and implement financial processes covering general ledger, accounts receivable, accounts payable, cash management, and budget execution., • Manage fiscal periods and coordinate period-end closing tasks., • Ensure seamless integration of financial data across SAP modules., • Act as a technical subject matter expert across multiple SAP-related initiatives., • Provide post-implementation support, troubleshooting, and enhancements., • 10+ years of hands-on experience with SAP systems., • Specialized expertise in SAP Funds Management (FM), including Budgetary Ledger, FM Derivation, Budgeting, and AVC (Availability Control)., • Strong communication and organizational skills., • Demonstrated ability to lead or contribute to complex financial SAP projects., • Bachelor’s degree in a relevant field (or 4 additional years of experience in lieu of degree)., • Must be eligible to obtain a U.S. Department of Defense (DoD) clearance., • Prior experience supporting financial systems in a federal or defense environment is required., • Experience supporting ERP systems in military or defense-focused settings., • Familiarity with DoD technical environments and IT frameworks., • Proficiency in SAP production support and post-go-live issue resolution., • Understanding of SAP modules such as ECC, BW, SCM, and SRM., • Experience using Help Desk ticketing systems and performance metrics reporting., • Ability to work collaboratively with cross-functional SAP teams., • Knowledge of interface monitoring and error-handling within SAP.

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. The Senior Data Analyst, Providers plays a critical role in partnering with cross-functional leaders to shape and deliver Octave's provider analytics strategy. In this role, you will be responsible for defining key provider and clinical performance metrics, generating insights, and building scalable data models and analytics products that empower teams to make data-informed decisions. The ideal candidate is both a thinker and a doer who thrives in ambiguity, deeply understands clinical and operational workflows, and is passionate about using data to improve patient outcomes and provider performance. • Partner closely with clinical, operations, product, and engineering teams to identify key business problems and develop analytics solutions that drive growth and innovation., • Develop dashboards, reporting, and self-service tools that enable teams to monitor performance and make data-informed decisions., • Communicate insights and recommendations clearly to both technical and non-technical stakeholders and guide understanding of clinical quality and provider product needs., • Collaborate with peers to design and maintain data models within Octave’s data warehouse to ensure reliable, scalable datasets that support analytics across the organization., • 4+ years working in analytics / data science, preferably at a start-up or a technology-focused healthcare company., • 4+ years of hands-on experience performing analysis and complex data transformations with SQL., • Experience manipulating large data sets and uncovering insights utilizing disparate data sources and tools., • Experience using clinical data tools and platforms (e.g., electronic medical records systems, patient assessment collection tools) and data visualization tools like Tableau and Hex to track and analyze clinical performance and outcomes., • Experience with healthcare quality metrics, patient satisfaction, and care effectiveness measurement., • Experience with dbt / Git / Python / R is a plus., • Analytical and problem-solving skills to translate complex clinical workflows and operational processes into scalable data and reporting frameworks., • Ability to connect data insights to business strategy and communicate findings clearly to a wide range of audiences., • Self-directed curiosity; a knack for asking the right questions and comfortably navigating ambiguity to answer them., • Able to confidently and independently drive projects from conception to completion., • Deep understanding of clinical data, including treatment modalities, clinical notes, patient assessment data, and care pathways., • Track record of improving clinical KPIs, such as patient engagement, treatment adherence, outcome measurement, and operational efficiency through data-driven insights., • Strong understanding of healthcare data privacy regulations (e.g., HIPAA) and best practices for handling sensitive patient information. The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level., • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future. Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave’s legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for Geo 1 (all states, excluding those in Geo 2 or Geo 3, and D.C.) is $132,100 - $142.600. The salary range for Geo 2 (CO, HI, MD, RI) is $145,300 - $156,900. The salary range for Geo 3 (AK, CA, CT, MA, NJ, NY, WA) is $152,00 - 164,000. All Geos are eligible for equity in the form of stock options. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

What's the Short Version? The DSaP Developer is responsible for working directly with stakeholders in Distribution, IT, and other SanMar Business areas to develop, design, improve, and support the technology-based solutions of SanMar's distribution facing systems and processes. This role is key in ensuring solutions are maximized for stability, scale, and performance. Operational requirements include a general understanding of inventory optimization concepts, and a functional knowledge of distribution best practices. Technically, the position requires an understanding of SQL, database concepts, enterprise reporting platforms, and web application development plus, an understanding of distribution delivery components like RF, voice, label generation, warehouse management, and parcel management. What Will You Be Doing? • Work across all stakeholder areas to translate business requirements into high performing solutions that meet the business needs and ensure the best operational practice., • Monitor, identify, design, and deliver changes to system environments from end user feedback to improve software performance and fix software defects., • Act as consultant and change steward in the optimization of current solutions and the technical development of new solutions., • Provide day-to-day delivery of system features and functionality to improve distribution performance, throughput and quality., • Design, code, debug, review, and unit test Distribution facing systems., • Configure, troubleshoot, and refresh platform and infrastructure components as needed., • Define and document test cases as required for build verification; cross-functional involvement in build and User Acceptance testing activities as required., • Work closely with IT support analysts, DC staff, and DSaP team members to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues., • Provide Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate., • Provide onsite hands-on guidance and support for floor-level implementations, enhancements, and issue resolution as needed., • Create quality documentation on systems, tools, and processes for internal team and IT Service Desk use., • Perform other duties as assigned., • Comply with all policies and standards. What Are We Looking For? • Bachelor's Degree in IT/Computer Science, Supply Chain, or related field, or equivalent experience, • 1-3 years of experience in SQL Server development and/or administration, • Experience in C#, .Net, PHP, or similar object-oriented programming language, • Experience in scripting and automation utilizing Microsoft PowerShell is preferred, • Solid subject matter expertise on the functional use of technology-based distribution systems: experience with solutions such as Infios / Körber (HighJump) / WMS, Voice and RF WMS equipment or other point-of-pick hardware, ProShip / Parcel management, Conveyor hardware/software interfaces, Databases/reporting tools, • T-SQL query development experience in a mixed environment desired, • Knowledge of modern HTML/CSS desired, • Experience working with MariaDB / MySQL databases desired, • Experience with message queueing and structured data formats including XML and JSON is desired, • Understanding of database administration and database modeling concepts, • Demonstrated ability and flexibility to quickly, and constructively, adapt to change and ambiguity in the work environment, • Organized, thorough, detailed, self-sufficient problem solver, • Strong verbal and written communication skills, • Ability to travel occasionally, maximum = 50% What's Our Offer? Salary Range: You`ll earn between $100,000 - $140,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits, • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle, • Life insurance, • Short/long-term disability coverage, • Paid maternity/paternity leave, • Pet insurance What Should You Expect? Remote: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to work on computer for multiple hours with frequent interruptions. SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required.

This is a Hybrid/Remote Role in the state of Utah The Customer Care Center Team Supervisor oversees and assists customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Supervisory Responsibilities: • Interview and recommend applicants for hiring entry-level customer service employees., • Coach and train employees in the company’s customer service policies, procedures, and best practices., • Conduct 1:1 meetings with direct reports to set goals, improve performance, and provide feedback, • Coordinate within various company departments to ensure staff are informed and aware of changes and improvements, • Organizes and oversees the schedules and work of assigned staff., • Conducts performance evaluations that are timely and constructive., • Handles discipline and termination of employees as needed and in accordance with company policy., • Ensure escalated inquiries are handled and resolved appropriately., • Oversee tools that team uses such as NICE inContact, Intercom chats, Knowledge Base, etc., • This is a hybrid position allowing the employee to work from home or from the office. It is expected to come into the work office as needed generally, two (2) times each monthDuties/Responsibilities:, • Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service, • Monitors or reviews calls, chats, emails or other correspondence between representatives and customers., • Manage a team in hybrid work environment where representatives are working remotely and coming into the office a minimum of two (2) times per week., • Ensures that representatives are informed about changes to company products and services., • Collects data and prepares reports on customer complaints and inquiries., • Prepares monthly reports summarizing the assigned customer service teams performance., • Prepares knowledge-based documents such as summaries and responses to frequently asked questions., • Identifies opportunities to update or improve customer service procedures and makes recommendations to the Customer Service management or other appropriate staff., • Assists with budget preparation for the Customer Service department., • Performs other related duties as assigned., • Oversee projects and tools that help improve productivity, knowledge, workflows, KPI’s and goals.Required Skills/Abilities:, • Excellent management and supervisory skills., • Excellent verbal and written communication skills., • Extensive knowledge of customer service procedures and principles., • Organized with attention to detail., • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor., • Ability to coach and mentor customer service representatives., • Proficient in Microsoft Office Suite or related software.Education and Experience:, • Bachelors degree preferred., • At least three years of customer service experience required., • Preference for three plus (3+) years prior supervisory experience.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. About AAPC: AAPC () is the world’s largest and fastest-growing training, certification, and solutions association in healthcare. AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. AAPC is an Equal Opportunity Employer. This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual’s professional growth. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

Job Title: Web Services .NET/C# Developer Location: Maxwell AFB, Gunter Annex, Montgomery, AL or Remote Job Summary: The Web Services Developer will support the design, development, enhancement, and sustainment of enterprise-level Air Force aircraft communications, equipment maintenance, and training simulation systems. This role focuses on developing secure, scalable web services and APIs using .NET, C#, and Azure cloud technologies to support mission-critical applications. The candidate will apply industry-standard software engineering practices to design, develop, integrate, and maintain service-oriented solutions that support both legacy and modernized system architectures. Responsibilities: • Design, develop, and maintain web services and APIs using C# and the .NET framework (.NET Core / .NET 6+), • Develop and support SOAP-based and RESTful web services for system integration, • Implement secure service endpoints in compliance with DoD cybersecurity and RMF requirements, • Deploy and manage Azure cloud resources using Azure Resource Manager (ARM) templates, • Support Azure-based services including App Services, Azure Functions, Storage Accounts, and API Management, • Integrate web services with Oracle and/or SQL Server databases, • Develop scalable backend business logic to support enterprise applications, • Troubleshoot, debug, and optimize service performance in production environments, • Prepare technical documentation, interface control documents (ICDs), and API specifications, • Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Reviews, and Retrospectives, • Collaborate with architects, cybersecurity teams, QA, and DevSecOps engineers to ensure compliance and maintainability, • Contribute to CI/CD pipeline development and automated deployments in Azure environments, • Apply secure coding practices and conduct peer code reviews Required Experience & Abilities: • 5+ years of professional experience developing .NET applications and web services, • Strong proficiency in C#, • Experience developing and consuming SOAP web services, • Experience building RESTful APIs using ASP.NET Web API or .NET Core, • Hands-on experience with Microsoft Azure cloud services, • Experience creating and deploying infrastructure using ARM templates, • Solid understanding of service-oriented architecture (SOA) and distributed systems, • Experience with SQL and database integration, • Strong debugging, troubleshooting, and performance optimization skills, • Ability to work independently and within a collaborative Agile team, • Strong written and verbal communication skills Desired Experience & Abilities: • Experience with Azure DevOps and CI/CD pipelines, • Familiarity with DoD cybersecurity frameworks (RMF, STIG compliance), • Experience in enterprise system integration within large operational environments, • Experience with ARM Templates and writing IaC, • Knowledge of authentication and authorization protocols (OAuth, Azure AD, SAML), • Experience with containerization technologies (Docker, Kubernetes), • Familiarity with DevSecOps practices, • Experience supporting Air Force or DoD IT systems Job Stipulations: • Must maintain DOD 8570 required certification (e.g., CompTIA Security+ or equivalent), • Must have the ability to obtain and maintain a Secret Security Clearance Minimum Education: HS diploma with 9 years’ IT experience Associates with 7 years’ IT experience Bachelors with 5 years’ IT experience Job Stipulations: Must maintain DOD 8570 required certification, CompTIA Security+ or equivalent Must be compliant with DOD vaccination policies Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Company Benefits: Competitive health care package, vision, and dental, life insurance coverage, 401k matching, training expense, competitive PTO, Holiday and sick leave. Zigabyte is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

COMPANY INFORMATION: Established in 1986, ATS is the leading provider of energy management services, automated control systems, critical airflow solutions and building systems integration. We aim to be the market leader in excellence in Building Technologies by providing preferred and best in class people, engineered solutions, service support and products. Headquartered in Renton, WA with a local management and ownership team and 16+ offices across the Western US, we support complex projects across the country and abroad. Our team of over 500 are dedicated to continuous growth and doing what’s right for the customer. We seek out candidates who are curious and eager to learn, possess excellent communication skills and who bring a strong work ethic. We provide an extensive training program to our new hires and seek out candidates from diverse backgrounds who are interested in joining a committed team. We have tremendous tenure at ATS and our employees find a career and an investment in their long-term success here. JOB SUMMARY: Perform full cycle AP, AR, job costing, and cash flow transactions, including entry, posting, reviewing, and processing daily accounting tasks. Support all areas of administrative functions such as project bookings, budget entry, contractual notices, and contracting and subcontractor documentation. Review outstanding AR balances for timely invoice payments. Support the Financial Manager in the reconciliation of accounts and month-end closing. Display excellent leadership and interpersonal skills and the ability to work effectively as part of a team, using tact, discretion, and courtesy. Ideal candidate possesses future management aspirations to lead and develop a strong administrative team. DUTIES AND RESPONSIBILITIES: • Day-to-day transactions for AR, Cash, and AP., • Proficient in all areas of accounting software, including AP, AR, Fixed Assets, Bank Reconciliation, Cash Manager, Project Controller, Project Budgeting, and Subcontractor Management, • Understanding of Contract and subcontract documentation and requirements, • Timely filing of monthly or quarterly sales & use tax returns, • Perform closing and reconciliation of general ledger accounts with subsidiaries, • Consistent monitoring and pursuit of past due invoices and providing monthly updates to senior leaders, • Enter and apply check payments and electronic deposits, • Monthly invoicing, including supplemental customer-required forms, • Respond and prepare monthly invoice adjustments, • Preparing project bookings in accounting system and budget entry, • Complete customer contractual requirements, including certificates of insurance, • Entry of project change orders and budgets in accounting system, • Processing of change order paperwork and monitoring, • Support month-end closing and reconciliations, • Ensure compliance with state resales certificates, • Assist with global accounting goals and initiatives, • Provide backup support on reviewing timecards and processing expense reports SKILLS AND ABILITIES: • Strong understanding of accounting principles and practices, • Attention to detail and dedication to accuracy, • Ability to meet deadlines and manage schedules efficiently, • Excellent verbal and written communication skills, • Proficiency in MS Office Suite, with advanced Excel skills, • Ability to work independently and be self-directed, • A mindset to continuously improve processes and procedures, • Strong management aspirations, with a desire to lead and develop a team WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is a non-remote, in-person office environment at our Renton location—consistent typing and spending most of your time seated at a desk or computer. Small repetitive motions with mouse and keyboard are required. COMPENSATION: • Annual salary ranges from $75,000 - $95,000 POSITION TYPE AND HOURS: • Full-time, non-exempt, • In-office position (not remote), • Monday – Friday 8 am-5 pm (flexible start and end time) CREDENTIALS AND EXPERIENCE: • Bachelor’s degree in Accounting, Finance or Business, • Three years of general administration or accounting duties ATS is an equal-opportunity employer, and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited. The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Important Note We're seeking a skilled Experienced Machinist III for 1st and 2nd shifts. We're offering a $5,000 sign-on bonus, paid over two years, plus a 12% shift differential for 2nd shift. If you're qualified and ready to join our team, apply today! About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: We're looking for an experienced Machinists, who has completed a CNC Machining Program. You will have the opportunity to work with inspiring team of experienced Machinists and Engineers. Responsibilities: • Set Up and operates CNC lathes and/or Milling machines and related equipment where programs, fixtures, and methods have been developed., • Work with our Engineers and Programmers to make all edits and adjustments as required to produce parts to work orders/blueprint specifications/sketches., • The ability to operate more than one machine in a cellular environment is required., • Demonstrates a working knowledge of feeds and speeds and a working knowledge of cutting tools and their application., • Inspects work for all dimensional features as required., • Produces quality and quantity of work in accordance with Company requirements., • Responsible for accurately completing paperwork relating to counts, scrap, time, etc. According to Company policy., • Performs duties always exercising good machining practices., • Maintains area, equipment, and tooling in a neat, safe, orderly condition including operator maintenance sheets., • Maintains coolant tanks and fills as necessary., • Trains, guides, and assists other employees as required., • High School Diploma or equivalent; trade school preferred., • 7+ years or more as CNC Machinist Operator., • Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis., • Able to understand and follow instructions in English., • Able to understand and interpret blueprints and sketches., • Understanding of G and M Codes, • Excellent Interpersonal skills, • Troubleshooting skills, • Requires mobility in a manufacturing plant environment while using Personal Protective Equipment., • Must be able to frequently sit, stand and walk., • Must be able to lift and carry up to 15 pounds., • Must be able to have prolonged periods sitting at a desk and working on a computer. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly. This is a rare opportunity to sell into a market that is still expanding, highly relevant to every CIO, and increasingly central to how enterprises think about productivity, AI adoption, employee experience, and operational efficiency. Nexthink has been recognized as a category creator and global leader in DEX, with recent investment activity valuing the company at $3 billion. #LI-Remote Job Description We are looking for anEnterprise Account Executiveto drive new business revenue across theNortheast region. This is a high-impact, field-oriented role for a seller who can create demand, challenge customer thinking, and help large organizations reimagine what IT can deliver to the business. Why this role matters The next evolution of IT is not just about uptime. It is about experience, productivity, automation, and measurable business value. As an Enterprise Account Executive at Nexthink, you will help CIOs, Digital Workplace leaders, End User Computing teams, Service Desk leaders, and IT Operations executives answer questions like: • How do we find and fix technology issues before employees report them?, • How do we reduce ticket volume and improve service quality at scale?, • How do we measure whether employees are actually adopting new tools, including AI?, • How do we turn IT from a cost center into a driver of productivity and employee experience? What you will do You will own new business growth across your assigned territory by building a strategic territory plan, creating executive-level demand, and driving complex enterprise sales cycles from initial engagement through close. • Build, manage, and execute a regional sales strategy for the North Central territory., • Prospect aggressively into enterprise accounts and develop qualified pipeline., • Identify business pains tied to employee productivity, IT support, application adoption, digital transformation, and AI readiness., • Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership., • Evangelize Nexthink's value proposition and educate customers on the rapidly evolving DEX category., • Partner with Nexthink's business development, marketing, channel, solution consulting, and professional services teams to create and advance opportunities., • Lead discovery, business case development, executive presentations, proof-of-concept alignment, negotiation, and close., • Manage customer expectations throughout evaluations and proof-of-concept cycles., • Sell the full Nexthink solution, including software, services, and support, to ensure long-term customer success., • Build trusted relationships that create expansion opportunities and durable customer value. You are a high-performing enterprise seller who knows how to create a market, not just respond to one. You are energized by new categories, complex problems, and executive conversations where you can connect technology to measurable business outcomes. • 7+ years of enterprise technology sales experiencein a fast-paced, competitive B2B SaaS or enterprise software environment., • A proven record of quota overachievement, such as President's Club, top rep performance, or consistent attainment above plan., • Experience selling complex solutions to large enterprise IT organizations., • Ability to evangelize emerging categories and educate buyers on new ways of solving business problems., • Strong executive presence and the ability to sell across technical, operational, and business stakeholders., • Discipline in territory planning, account strategy, pipeline generation, qualification, forecasting, and deal execution., • Comfort managing proof-of-concept processes and aligning technical validation to business value., • A consultative sales approach with strong discovery, storytelling, and value-selling skills., • High ownership, urgency, resilience, and intellectual curiosity., • Bachelor's degree or equivalent experience., • Sold disruptive or category-creating technology in an early-stage, high-growth, or market-expansion environment., • A track record of opening new logos and building territory from the ground up., • The ability to simplify complex technical concepts into clear business outcomes., • A strong partner ecosystem mindset and experience working with channel, alliance, or services partners. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your totalrewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering., • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration., • Free accessto professional training platforms to explore your interests and enhance your skills., • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers., • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. Videos To Watch

About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: We're hiring Experienced Quality Inspectors (Level II) for 2nd shift at Pursuit Aerospace! Enjoy a 12% shift differential plus a $5,000 sign-on bonus. If you're qualified and ready to be part of a great team, we'd love to hear from you-apply today! Responsibilities: • Inspection & Quality Assurance: Conduct detailed inspections of engine parts using precision measurement tools. Review specifications and blueprints to ensure compliance with aerospace standards. Identify and disposition non-conforming parts., • Documentation & Reporting: Maintain accurate records of inspection results, measurement data, and non-conformance reports. Prepare and submit First Article Inspection (FAI) packages and special process documentation., • Collaboration: Work closely with engineering and production teams to address quality concerns and implement corrective actions. Collaborate with other inspectors to share best practices and improve inspection methods., • Continuous Improvement: Actively participate in continuous improvement initiatives by identifying areas for process enhancement and optimizing inspection techniques., • Training Support: Assist in training new team members on inspection protocols, quality standards, and the use of measurement equipment., • Compliance: Ensure adherence to safety protocols, quality regulations, and company policies throughout all inspection activities., • High School diploma or equivalent required., • 3+ years of experience in quality inspection, preferably within the aerospace sector., • 2+ years of GD&T Experience, • Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis., • Experience with reading and interpreting blueprints and technical drawings., • Familiarity with manual layout inspection techniques, CMM inspections, and machining processes such as turning and milling., • Experience in aerospace is advantageous., • Proficiency in English language, both verbal and written., • Requires mobility in a manufacturing plant environment while using Personal Protective Equipment., • Must be able to frequently sit, stand and walk., • Must be able to lift and carry up to 15 pounds., • Must be able to have prolonged periods sitting at a desk and working on a computer. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role Overview: If you are a customer service-oriented professional who brings can-do energy to every task and enjoys being the central 'go-to' person in a busy office, then we'd like to meet you! We hold ourselves to a high standard because our clients trust us with their most critical work, and we are looking for a receptionist who takes the same pride in representing our firm and caring for our people. As a Receptionist, you will maintain the front desk area, including handling initial contact with employees, candidates, and clients upon arrival, answering phone inquiries, coordinating catering orders, maintaining conference room schedules and a variety of other administrative duties to support day-to-day operations in the Boston office. Our ideal candidate will embody a deep sense of teamwork, pride themselves on providing superior client service and have a keen eye for detail. Working hours for this position will be from 8:30am to 5:30pm. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: * Greet staff, candidates, clients, vendors, and all guests and direct them to or notify the appropriate parties of arrival. * Coordinate catering orders for firm and client meetings and assist with room set up and clean up. * Assist with keeping reception area conference rooms, seating area, and pantry organized and tidy. * Prepare the office for opening and closing each day (e.g., lock/unlock doors, turn off lights); perform regular visual checks to ensure an orderly office. * Schedule conference rooms using scheduling software and resolve scheduling conflicts. * Provide general administrative support (meeting scheduling, filing, data entry, etc.) as needed. * Review, allocate, prepare and research invoices for manager's review and approval. * Prepare the weekly newsletter for the office. * Process and track all incoming and outgoing mail/packages using online shipping software and our standard shipping protocol. * Answer all incoming calls in a timely and professional manner, takes complete and accurate messages and follows up accordingly. * Run errands, handle pick-ups and deliveries, and courier case documents as needed while ensuring confidentiality of materials. What You'll Need to Be Successful: * 1+ years of experience that demonstrates increasing capability and responsibility; professional services experience preferred * The desire to take initiative and actively contribute to the team and the firm * The ability to communicate effectively and professionally * Strong business acumen and the ability to learn the firm's financial and operational functions * The mindset to provide superior service * Basic knowledge of MS Office required * High School Diploma Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: We're looking for an experienced Deburrer. You will have the opportunity to work with an experienced and highly motivated team. The role will be processed based and will have a focus on supporting and performing all aspects necessary for the maintenance of the equipment used in the manufacturing of components and the repair and construction within the facility. Location: Malden, MA Full time on-site Essential Duties and Responsibilities: • Execute precision grinding, polishing, and cleaning on a variety of aerospace machined parts, ensuring adherence to strict specifications and tolerances., • Utilize established procedures, machinery, and tooling to deburr and grind parts according to precise specifications, contributing to the maintenance of exceptional quality standards., • Undertake rework assignments as necessary, demonstrating a commitment to delivering top-quality products., • Provide valuable feedback to CNC machinists regarding part quality, facilitating continuous improvement in production processes., • Ensure meticulous completion of all parts paperwork and documentation, upholding compliance with regulatory standards., • Enter and manage data accurately to support quality control procedures., • Utilize a range of measuring and gauging instruments to ensure precision and accuracy in part fabrication., • Conduct thorough inspections of finished work to ensure alignment with specified requirements and standards., • Maintain strict compliance with safety protocols, quality regulations, and company policies in all quality-related activities., • High School diploma or equivalent required., • 2+ years of experience in aerospace parts experience preferred, or related field., • Experience with reading and interpreting blueprints and technical drawings., • Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis., • Ability to complete paperwork and documentation procedures, • Proficiency in English language, both verbal and written., • Mechanical aptitude and ability to interpret blueprints and sketches accurately., • Teamwork and Initiative: Ability to work independently and collaboratively within a team environment., • Communication and Organization: Excellent communication and organizational skills, with attention to detail., • Flexibility: Adaptability to meet changing business needs and priorities., • Mentoring: Demonstrated mentoring skills with the ability to develop others in deburring-related processes and techniques., • Continuous Improvement: Commitment to implementing and developing business improvement initiatives within the department, which may include developing procedures and providing training., • Requires mobility in a manufacturing plant environment while using Personal Protective Equipment., • Must be able to frequently sit, stand and walk., • Must be able to lift and carry up to 15 pounds., • Must be able to have prolonged periods sitting at a desk and working on a computer. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

___ Job Type Full-time Description Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling, managing patient flow, collection of daily cash, and opening and closing the receptionist station daily. The schedule for this position includes 8-hour shifts between 8 am and 7 pm on weekdays, as needed. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position response to inquiries), • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in system, • Verify existing patients' demographic data and insurance information at each visit accurately record and enter any changes received, • Check Eligibility with insurance and calculate accurate co-pays Collection of daily cash and audit procedures • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies Performs other related job duties as required Requirements • Minimum of 1 year of experience in a healthcare setting, • Willingness to work with a diverse patient population, • Availability on Tuesday, Wednesday & Thursday evenings until 7 pm., • Experience using Epic and Microsoft Office., • Knowledge of business procedures including cash handling experience, • Sit at a computer station for extended periods of time, • Ability to keyboard for extended periods of time This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply. Salary Description $21.54- $23.69 /hour

___ Description Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling, managing patient flow, collection of daily cash, and opening and closing the receptionist station daily. The schedule for this position includes 8-hour shifts between 8 am and 7 pm on weekdays, as well as Saturdays (8-1) as needed. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position response to inquiries), • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in system, • Verify existing patients' demographic data and insurance information at each visit accurately record and enter any changes received, • Check Eligibility with insurance and calculate accurate co-pays Collection of daily cash and audit procedures • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies Performs other related job duties as required Requirements • Minimum of 1 year of experience in a healthcare setting, • Willingness to work with a diverse patient population, • Availability on Tuesday, Wednesday & Thursday evenings until 7 pm., • Availability on Saturdays from 8 am to 1 pm., • Experience using Epic and Microsoft Office., • Knowledge of business procedures including cash handling experience, • Sit at a computer station for extended periods of time, • Ability to keyboard for extended periods of time This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply. Salary Description 24.77

Job DescriptionAdministrative Coordinator/ Practice Assistant Fully onsite: Newton, MA 02462 schedule M-F 8AM- 4:30PM / 40 hours/ 30 min unpaid lunch break 6+ months Temp to perm potential Department Administrator to support NWH Surgical Specialties This role sits at the front desk and they support clinical scheduling and also does front desk check in. MUST HAVES previous front desk/ customer service experience in healthcare, previous experience working with surgeons/ clinical scheduling is preferred *front desk scheduling experience in EPIC, collecting co-payments. Description - External About Us Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients. Our continued goal at Newton-Wellesley Medical Group is to meet our patients (and their families !) health care needs and build long-term relationships that provides them with exceptional care and service. Role Overview Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include: Provides Departmental support by performing receptionist and clerical duties Scheduling patient appointments Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed Referral management and health insurance payor review. Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information New patient coordination Other special projects and administrative tasks that are assigned Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work. High School graduate or equivalent required Associate's degree preferred A minimum of two years of medical office experience preferred free parking available after one time registration fee $15 #TB_HC #ZRHC Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce. Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

Job DescriptionWe are looking for an organized and service-oriented Office/Event Coordinator to support daily front office operations in Cambridge, Massachusetts. This is a Contract position that combines receptionist coverage, administrative support, and event coordination in a fast-paced, detail-oriented setting. The ideal candidate will create a welcoming environment, manage routine office tasks efficiently, and help keep internal activities running smoothly. Responsibilities: • Welcome visitors, provide front desk support, and ensure a positive experience for guests and staff., • Handle incoming phone calls, direct inquiries to the appropriate contacts, and relay messages accurately., • Prepare, scan, file, and organize documents to maintain accessible and up-to-date records., • Perform a range of administrative tasks such as data entry, scheduling, copying, and general office coordination., • Support the planning and execution of office meetings and events, including room setup and logistical assistance., • Monitor shared office areas and supplies to help maintain an orderly and functional workplace.• Prior experience in a front desk, office coordination, receptionist, or administrative support role., • Strong verbal and written communication skills with a detail-oriented and approachable demeanor., • Ability to manage multiple tasks, stay organized, and respond effectively in a busy office environment., • Proficiency with standard office equipment, including phones, scanners, printers, and copiers., • Comfortable handling clerical work with accuracy and attention to detail., • Dependable work style with the ability to support both routine office needs and event-related activities.

Job Description Role OverviewAdministrative Coordinator play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include:· Provides Departmental support by performing receptionist and clerical duties· Scheduling patient appointments· Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed· Referral management and health insurance payor review.· Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information· New patient coordination· Other special projects and administrative tasks that are assigned QualificationsWhether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work. · High School graduate or equivalent required· Associate's degree preferred· A minimum of two years of medical office experience preferred MUST HAVESPrevious front desk/ customer service experience in healthcare, previous experience working with surgeons/ clinical scheduling is preferredepic experience is preferred/ electronic health record experience Education: Associate's Degree, High School Company DescriptionCompunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.Compunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.

We run IT across a portfolio of ten companies from three-person startups to larger organizations with hundreds of contractors and accounts to administer and support and we operate as a small, senior team that punches well above its weight. This role is in the critical path of how our portfolio companies operate. When things work, CEOs and their teams move fast. When things don't, everything slows down. This is more than support. It's operations, troubleshooting, and scripting in service of businesses that need to keep moving. IT here operates as a strategic partner to the business, not a help desk function and the people on this team are expected to think that way. That means we'll bring you into context about what each company does, how they operate, and what matters to them because the best solutions come from someone who actually understands the business they're supporting, not just the tools. As an IT Operations Engineer, you'll own problems end-to-end across identity, SaaS platforms, endpoints, and security. You'll work directly with founders, CEOs, and engineering teams sometimes in the same day. You'll know when a situation calls for rigor and process, and when it calls for just getting something done by Tuesday. You'll reach for an AI tool or write a quick script when that's the fastest path to a real solution. If you've spent your career in IT and never once thought to build something yourself, this probably isn't the right role. But if you're the kind of person who automates things that annoy you, gets curious about how systems actually work, and genuinely enjoys helping people who are stressed and under pressure we'd love to talk. * Ten portfolio companies, ranging from three-person startups to larger organizations with hundreds of contractors and accounts each at a different stage, with different needs and different levels of structure * Cloud-first, SaaS-native stack no legacy infrastructure, no on-prem drama * Small IT team you'll have real ownership and direct visibility into decisions, not a layer of managers between you and the work * Fully remote we operate asynchronously across time zones, but also move fast when something needs to move fast. Strong written communication and self-direction are non-negotiable. * Active M&A environment we stand up IT for new entities and manage migrations when companies are divested. You'll see work here that most IT roles never touch. Cross-Portfolio Support * Serve as a primary technical resource across the portfolio, handling escalated issues that require real judgment not just a runbook * Adapt your approach to each company's size and maturity: a 3-person startup and a larger org with hundreds of accounts need different energy and different solutions * Own the full laptop lifecycle across the portfolio procurement, provisioning, MDM enrollment, and ongoing endpoint management * Research technology options and put together recommended paths forward when a CEO or stakeholder has a problem that doesn't have an obvious solution over time, you'll have increasing autonomy to make those calls independently * Collaborate directly and proactively with engineering teams not as an escalation path, but as a natural part of how you work when problems cross into platform or DevOps territory Identity & Access Management * Make sure the right people have access to the right things and that the wrong people don't. That means owning onboarding, offboarding, and role changes across every company in the portfolio * Be the person who gets called when someone can't get in, has too much access, or needs something changed fast * Manage RBAC, SSO, and SCIM provisioning across platforms JumpCloud is our primary identity provider * Troubleshoot authentication issues across our SaaS stack and keep access changes aligned with least-privilege without making it harder for people to do their jobs SaaS Platform Administration * Administer and troubleshoot our core platforms: Google Workspace, JumpCloud, Slack, CrowdStrike, Halo ITSM, and the SaaS tools integrated across the portfolio * Own platform configuration, integration troubleshooting, and access reliability * Be the person who actually understands how these systems talk to each other Operational Improvement * When you see something broken or repetitive, fix it don't just log it * Write and maintain documentation and runbooks that actually get used * Build small automations and scripts when the manual alternative is a waste of everyone's time * Bring ideas to the team; this is a small group and good thinking gets acted on Experience * 2–4 years in IT operations, systems support, or a similar role in a SaaS-forward environment * Hands-on experience with identity platforms JumpCloud, Okta, Azure AD, or similar * Solid understanding of SSO protocols (SAML, OAuth, OpenID Connect) and SCIM provisioning * Experience with RBAC and access governance in practice, not just in theory * Comfortable supporting both macOS and Windows endpoints “(90% Mac, and you’ll do your work in a Mac environment).” * Comfort reading and writing basic scripts in Python, Bash, or PowerShell you don't need to be a developer, but you should have built something at some point, even if just for yourself The Profile * You use AI tools (Claude, ChatGPT, or similar) as a natural part of how you work for troubleshooting, documentation, scripting, navigating uncertainty, and problem solving * You communicate well with non-technical people, especially under pressure. Founders and executives should feel better after talking to you, not more stressed. * You can work independently and manage your own priorities without needing to be told what to do next * You're comfortable in ambiguity different companies, different problems, different contexts every week * You know when to apply process and when to just solve the problem Nice to Have * Experience with CrowdStrike, Slack, Google Workspace, Halo ITSM, or similar platforms * Exposure to M&A-related IT work entity setup, migrations, divestitures * Familiarity with scripting in Python, Bash, or PowerShell * Experience supporting multiple companies or clients simultaneously This role is fully remote. We primarily work asynchronously, but there is a firm expectation that you are available and responsive during U.S. Eastern business hours. You should be comfortable making decisions independently, communicating proactively when something needs attention, and not waiting to be asked. Six months in, the CEOs and founders across our portfolio know your name and look forward to talking to you. The most repetitive problems you inherited are either automated or documented out of existence. When something breaks, you own it you don't route it. When something crosses into engineering territory, you don't stop at the edge; you walk across and figure it out together. We're building a team where IT is genuinely valued not as overhead, but as a function that makes every company in the portfolio faster and sharper. If that sounds like the kind of work you want to do, we'd love to hear from you.

Job DescriptionCompany Description Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Hourly Pay: $31.76- $31.76 The Encore Boston Harbor Front Desk Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue through the sale of upgrades and guest amenities. Responsibilities include, but are not limited to; carrying out and maintaining processes, supporting the department and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success., • Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports., • Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department., • Delivers and maintains a maximum level of service., • Contributes to company-wide communication and best practices., • Keeps informed of all new developments within the department., • Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Assign guest accommodations in accordance with current procedures., • Thoroughly understand and adheres to proper credit, check-cashing, and cash handling policies and procedures., • Handle assigned bank properly and performs account postings., • Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation., • Accept same day and advance reservations as required., • Process guest accounts upon check-out in an efficient and accurate manor., • Works with safety as a priority, and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned.Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Education and/or Experience: High school degree or equivalent required. Hospitality or related field education or experience preferred. Computer skills and knowledge of Microsoft Office, a plus. Outstanding organizational and interpersonal skills, as well as excellent attention to detail. Experience with and working knowledge of Opera, a plus. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required. Ability to write instructions. Ability to effectively present information. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically moderate. When on the kitchen floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property., • Reliable, consistent, and punctual attendance is required. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 120 million meals served and continue to grow rapidly. Powered by technology and a network of 2500+ restaurants, we feed hungry people at work through a platform of food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day. Position Overview: The Conference Center Concierge & Catering Services Associate is responsible for delivering a high-touch hospitality experience within a corporate conference center. This role supports front desk concierge services, meeting and event coordination, and catering execution, ensuring all client interactions and event services are seamless, professional, and aligned with company standards. Key Responsibilities: Concierge & Front-of-House Services • Serve as the first point of contact for conference center guests, providing a welcoming and professional experience, • Manage check-in/check-out processes for meetings and events, • Assist clients with room locations, schedules, and general inquiries, • Support daily conference room operations, ensuring spaces are set up according to client specifications, • Monitor room schedules and coordinate last-minute changes or requests, • Assist with the setup, execution, and breakdown of catering services for meetings and events, • Ensure proper food presentation, labeling, and timely delivery, • Maintain cleanliness, sanitation, and organization of catering areas and pantries, • Support the execution of meetings and events from start to finish, • Act as on-site support for clients during events, ensuring all needs are met, • Provide basic AV support, including setup of equipment (monitors, microphones, conferencing tools), • Monitor and restock catering supplies, pantry items, and conference materials, • Build positive relationships with clients, vendors, and internal teams, • Communicate effectively with catering, facilities, and conference center teams, • Follow all food safety, sanitation, and workplace safety guidelines, • Maintain adherence to company policies and service standards Qualifications: • High school diploma or equivalent required; hospitality or related field preferred, • 1–3 years of experience in hospitality, catering, conference services, or customer service, • Strong interpersonal and communication skills, • Ability to work in a fast-paced, client-facing environment, • Basic knowledge of catering operations and event setup preferred, • Ability to lift up to 30–40 lbs and be on feet for extended periodsCompensation Range: • Customer service excellence, • Attention to detail and organization, • Problem-solving and adaptability, • Team collaboration, • Professionalism and reliability Work Environment: • On-site in a corporate conference center, • Requires flexibility for early mornings, evenings, or high-volume event days 4V26DF7D6S

Job DescriptionSalary: About OnCorps LLC: OnCorps LLC is a trailblazer in the financial services sector, harnessing the power of advanced AI and machine learning technologies to revolutionize the industry. Our innovative solutions empower financial institutions to enhance efficiency, security, and customer satisfaction. We are seeking a talented and motivated Senior Software Engineer to join our dynamic Engineering Team and contribute to our mission of transforming financial services through technology. Why Join OnCorps LLC: Innovative Environment:Work with cutting-edge AI and machine learning technologies in a company that is at the forefront of financial services innovation. Growth Opportunities:As a rapidly growing startup, we offer significant opportunities for professional development and career advancement. Collaborative Culture:Be part of a collaborative and inclusive team where your ideas are valued, and your contributions make a real impact. Work-Life Balance:Enjoy the flexibility of a hybrid working environment, allowing you to balance your professional and personal life effectively. Competitive Compensation:We offer a competitive salary and a comprehensive benefits package. Summary: OnCorps is growing rapidly and looking to add a full-stack engineer to its software development organization. This person will join one of our product teams and play a critical role in enhancing our applications to better serve our customers. Key Responsibilities: • Work with a team of product owners, data scientists, and other engineers, • Develop and maintain new front-end and back-end features in our financial services applications, designing for quality, reliability, and operational excellence, • Provide technical customer support as needed Qualifications: • Requirements:, • Education: Bachelors degree, • Experience: 3-5 years of experience developing with strongly-typed languages, • Experienced in building and interacting with APIs, • Knowledge of AWS services and deployments, • Proficiency in service-oriented architectures., • Deep Knowledge of Python or TypeScript (knowledge of both required), • Knowledge of database technologies, including relational and NoSQL technologies., • Knowledge of continuous Integration/Continuous Delivery processes and improvements., • Demonstrated ability to stay on top of new concepts and tools in technology., • Located in the United States., • Desired:, • Experienced in building data pipelines using libraries such as Pandas and PySpark., • Experienced in charting libraries and data visualization, • Familiarity with building and deploying containerized code (Docker, Kubernetes), • Financial industry experience, • Experience with AI modeling Technology We Use: • TypeScript, JavaScript, Python, • AWS, Docker, Kubernetes, • MySQL, • Angular, Nest.js, Sass Physical Demands and Work Environment: • Ability to work long hours at a desk using a PC, video conferencing, and phone., • Capability to work in an office environment and remotely as needed. Equal Opportunity Employment Statements: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. We are also committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. Any applicants with questions or concerns about equal employment opportunities at OnCorps are encouraged to contact OnCorps (617) 286-4448. OnCorps will not allow any form of retaliation against applicants who raise issues of equal employment opportunity. Join Our Team: If you are passionate about software engineering and eager to work in a cutting-edge AI-driven company, we would love to hear from you! Apply today and be a part of the future of financial services technology.

Job Description Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment This person would be scheduled to work in our Boston office. Schedule is Monday through Friday; 40 hours per week. Key Responsibilities: • Greet and register patients promptly and courteously upon arrival., • Verify and update patient demographics and insurance information., • Possess working knowledge of a variety of insurance plans and coverages; determine eligibility and coverage for services., • Collect co-pays, deductibles, and outstanding balances at check-in and check-out., • Assist patients with past due balances, explaining payment options and processing transactions., • Schedule patient and diagnostic appointments accurately and efficiently for multiple physicians, coordinating with internal departments., • Follow up on appointments to minimize no-shows and maximize productivity., • Address patient inquiries in person with professionalism and care., • Collaborate with clinical staff and management to ensure optimal patient flow., • Take initiative in solving problems and escalating issues when needed., • A High School Degree or GED., • Minimum of 1-2 years of medical or health care related setting or equivalent in a customer service, front desk/receptionist position., • Proven experience with insurance verifications and patient billing., • Must have a working knowledge of computer and respect for confidentiality., • Must be able to work in a fast-paced environment, paying close attention to detail., • Epic experience a plus., • Health & Dental Insurance- eligible 1st day of employment, • Paid time off and paid holidays, • Health & Dependent Reimbursement Accounts, • 401(k) Plan with company contribution, • Company paid Life and LTD Insurance Powered by JazzHR sjWuwG9Qw7

Job Description Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Boston, MA and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment! What you will be doing: * Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. * Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. * Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. * Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. * Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships. What we need from you: • Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. * Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. * Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. * High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies. Enjoy the perks of being: • Not stuck at one desk, • Exposed to multiple high-profile client sites, • Fast skill development across operations, • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$22—$24 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Become a part of our vital and vibrant team! We are seeking to hire immediately for a weekend shift! In an exciting, supportive, fast-paced environment, the Member Relations Specialist provides day-to-day support to the Membership Department and serves as the key point person at our Member Relations desk. The individual in this position will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of programs and services. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilities include, and are not limited to: Provide members and guests with exceptional customer service, upholding employee and member safety as a primary priority • Greet all members, guests and staff with a pleasant, professional demeanor and welcoming manner, • Enforce all safety and security measures, • Respond to inquiries via phone, email, and in-person regarding JCC programs and services, • Provide information about the JCC's offerings, events, and classes to current and prospective members, • Present information and assistance related to membership rates, programs, services and scholarships, • Manage membership accounts, including renewals, upgrades, and inquiries related to billing, • Actively create a welcoming dynamic that contributes to an environment where each individual is valued and respected, • Actively participate as an essential team member, • Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration, and transformation, including through role modeling, • Enthusiastically representing the organization, model excellence and achievement, • Attend JCCGB meetings and trainings as assigned The pay rate offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all. To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. Requirements Education and Experience: Bachelor’s Degree and 1 year related customer-facing experience in hospitality, customer service, sales or fitness center is required. Experience with cash handling and a customer relationship management database is desired Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet minimum criteria. Skills and Abilities: • Must be proficient with Word, Excel, and Outlook., • Working knowledge of membership databases, a plus., • Agile with the ability to adapt to evolving and changing circumstances and needs., • Ability to manage situations effectively and diplomatically and adapt to evolving needs and circumstances., • Strong interpersonal and communication skills, both verbal and written, • Proficient decision-making ability and attention to detail, along with excellent telephone etiquette, • Must have the ability to deal diplomatically with problematic situations as they occur in interacting with staff and the community at large, • Ability to work collaboratively in a team-oriented environment, • Aptitude to take initiative and prioritize tasks, as well as handling a range of administrative and customer service related activities, • Outgoing, welcoming, with the ability to be authoritative when needed, • Demonstrated ability to solve problems efficiently while maintaining a positive attitude, • Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, • Remaining flexible, proactive, resourceful, and efficient is equally important. ADA Statement: Individuals must possess these criteria for knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. Benefits In addition to offering competitive wages, rewarding work and great career opportunities within a supportive environment, this position offers statutory such Mass Sick time. JCCGB Perks! Each employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: · Use of the Fitness Center at Leventhal-Sidman · Access to group fit classes, Arts & Culture adult programming at member rates, · Discounts on a variety JCCGB's fitness/wellness programs and services · Free wellness events! Benefits are subject to review and change by the Organization, and plan documents are the primary determinant. A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: · Supportive colleagues · Team camaraderie · How their managers treat them · Individual autonomy · Knowing what their work contributes to and how it impacts others · Pride in working for the JCC · Program and service quality · Holding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

Job Description The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This individual must have a willingness to initiate genuine conversation & connection while educating guests on product + service recommendations. Some essential functions, behaviors, and expectations include: • Develop a thorough understanding of European Wax Center services and products, • Upsell and cross-sell retail products & various waxing services, • Educate guests on benefits and savings of Wax Passes, • Arrive to work timely following the appropriate dress code, including wearing of the required name tag, • Create a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location, • Confirm each guest service(s) and offer recommended/related add on service(s), • Administer check-ins and check-outs, processing payments, refunds and reservation requests, • Inform the guest of the pre-booking benefits and how to utilize the app to reschedule, • Organize the reservation book based on guest requests and associate availability, • Perform opening and closing procedures for the center, • High school diploma or GED, • Exposure to luxury service preferred, • 2+ years customer service experience or sales experience, preferably in a retail environment, • Exceptional interpersonal skills, • Excellent written and verbal communication with strong attention to detail, • Good time management and organizational skills, • Flexibility to perform external or internal events may be required, • Ability to work flexible days and hours, including weekends/evenings, • Exude a positive, friendly, and personable demeanor, • Ability to receive and provide feedback, • Maintain a professional appearance at all times as defined in the EWC Growth Associate Handbook Physical Demands While performing the duties of this job, the associate is regularly required to talk and hear. This position is performed sitting and standing at a desk and working on a computer, with times of prolonged standing, walking, bending, kneeling. The associate must lift and/or move items over 25 pounds. Benefits • $17.50 per hour + Commission + Monthly Performance Bonus, • Complementary Waxing Services, • 50% Off Our Exclusive Skincare Retail Products, • 401(k) Retirement Plan with Company Match (for eligible employees), • Paid Time Off & Sick Leave, • Company-Paid Life and Disability Insurance (for eligible employees), • Flexible Spending Accounts (FSA) and Dependent Care Benefits, • Pre-Tax Commuter & Transportation Benefits, • Ongoing training, recognition programs, and real career pathing opportunities EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process. #LI-DNI

Job DescriptionJOB SUMMARY Under the supervision of the Engineering Manager, the Electronics Packaging Engineer is responsible for the mechanical, thermal, and materials design of electronic assemblies and components to ensure reliability, manufacturability, and performance across the product lifecycle. This role bridges electrical design, mechanical engineering, manufacturing, and suppliers to develop robust packaging solutions for electronic systems operating in commercial, industrial, or harsh environments PRINCIPAL DUTIES & RESPONSIBILITIES Design Solutions (40%) • Delivers engineering design excellence, • Generates inventive, fresh ideas expressed through sketching that meets functional requirements, • Adjusts and/or incorporates changes in design based on feedback from management and/or client, • Develops design concepts for products, parts and assemblies, • Creates detailed CAD models of parts and assemblies, • Develops product documentation that supports high quality production, • Employs DFM, DFA and DFQ, • Uses advanced engineering modeling and simulation tools, instrumentation and measurement and design of experiments Quality/Continuous Improvement (30%) • Delivers flawless deliverables to client, • Manages deliverables and timing for self, • Delivers products that meets Kaleidoscope’s standards and when appropriate, international standards and regulations Performance Management (10%) • Checks own work and that of peers, as requested, • Mentors and collaborates with entry level staff, • Participates in management of scope, schedule and cost Client Interaction (10%) • Presents to internal and external audiences, • Represents Kaleidoscope in a positive fashion Research (10%) • Participates in project research and brainstorming teams, • Participates and leads meetings with clients, • Objectively observes and understands user research inputs, • Participates in usability tests in order to discover design requirements and validate design concepts, • Participates in observational research as needed to uncover unmet needs This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. QUALIFICATIONS Education/Experience • Bachelor of Science (or higher) in Mechanical Engineering or related field, • 5+ years of professional experience in engineering and product development Licenses/Credentials/Certifications • Mechanical design ownership of electronic device design requiring tight packaging of electrical components and thermal management, • Ability to collaborate with electrical, firmware and optical engineers to optimize board layouts, connector placements, packaging efficiency, etc, • Experience setting up, running and interpreting results of thermal simulations, • Advanced knowledge of SolidWorks 3D CAD, • Proficient in creating SolidWorks 2D specification drawings, including GD&T, • Experience with Solidworks PDM and Agile PLM a plus, • Intermediate knowledge in geometric tolerance analysis, • Proficient in documentation and specification writing, • Experience designing for varied types of fabrication and production, especially injection molding, die casting and machining, • Experience in cameras and optics a plus, • Possesses good analytical and problem-solving skills, • Proficient using hand tools and building/fabricating large prototypes, • Synthesizes and drives towards appropriate solutions, • Able to work independently with minimal direction., • Able to own system designs and proactively suggest and implement design improvements, • Adequately uses Microsoft Office applications: (Word, Excel, PowerPoint, Project, Outlook), • Detail oriented work style and service, • Works and thinks in a methodical and logical way, • Prioritizes and completes tasks to deliver desired outcomes within allotted time frames, • Works collaboratively with colleagues and clients, • Thinks for clarity, accuracy, precision, relevance, depth, breadth, significance, logic, and fairness, • Writes and prepares documents/reports/proposals in a concise, logical, grammatically appropriate format, • Willingness to take direction from others and to accept constructive feedback while being adaptable and flexible, • Communicates in a professional demeanor, • Excellent listener, • Handles sensitive information and maintains confidentiality, • Stays focused and committed to a task WORKING CONDITIONS Tools and Equipment Used • Computer workstation, typical office equipment, Laboratory instrument and measurement equipment Travel • Able to spend 2 days/week on site at North Reading MA or Westborough MA Physical & Mental Demands • Frequently required to sit at a desk/workstation for long period of time, • Digital dexterity and hand/eye coordination in operation of office equipment, • Ability to effectively communicate to employees/clients via phone, computer or in person, • Moderate lifting and carrying of supplies, equipment, files, etc., • Body motor skills sufficient to enable incumbent to move around the office environment, • Ability to analyze unique situations and develop appropriate response Environment • Work typically performed in both an office and laboratory setting

Job Description About C4 Therapeutics: C4 Therapeutics (C4T) (Nasdaq: CCCC) is a clinical-stage biopharmaceutical company dedicated to delivering on the promise of targeted protein degradation science to create a new generation of medicines that transforms patients’ lives. C4T is progressing targeted oncology programs through clinical studies and leveraging its TORPEDO® platform to efficiently design and optimize small-molecule medicines to address difficult-to-treat diseases. C4T’s degrader medicines are designed to harness the body’s natural protein recycling system to rapidly degrade disease-causing proteins, offering the potential to overcome drug resistance, drug undruggable targets and improve patient outcomes. For more information, please visit . Job Summary As C4T’s Senior Manager, IT Operations, you will oversee the day-to-day operation of our business-critical applications and IT infrastructure (both cloud and on-premises) while developing the long-term strategy for these systems. In this role, you will ensure high availability, performance, and reliability of all IT services, driving standardization, enhancing monitoring processes, and fostering a culture of continuous improvement. Additionally, you will strengthen and mature IT operational processes, compliance controls, and change management practices to maintain a stable and secure technology ecosystem during a critical growth phase as we advance through late-stage clinical trials. You will also lead the IT Operations team managing direct reports and coordinating with external IT support vendors to deliver efficient support and robust IT services across the organization. Your passion for customer service and for building strong, detail-oriented IT ways of working, cultures, and teams will be key as you play a key role in the evolution of C4T’s information technology infrastructure and operations. Your Role • Oversee and execute daily operations of enterprise applications, infrastructure services, IT support, day-to-day environments (cloud/on-prem)., • Lead, train, coach, develop and retain personnel on the IT team as assigned, cultivating a high-performance, accountable IT team culture., • Implement and continuously improve standardized IT operational processes, including establishing effective monitoring and alerting systems, increasing automation of routine tasks, and maintaining up-to-date documentation for all operational procedures., • Own and mature change management workflows, ensuring compliance with GxP, SOX, and internal standards for systems under compliance scope such as NetSuite and Veeva, ensuring that infrastructure and application environments maintain strong security, compliance, and audit readiness., • Direct the operation and support of core enterprise applications and collaboration platforms, particularly those in the Microsoft 365 ecosystem (including Microsoft Entra ID/Azure AD, Intune, SharePoint, Teams, etc.), ensuring that these systems are well-integrated, secure, aligned, and evolving with business needs., • Build and maintain effective relationships with vendors, application, service, and project owners ensuring IT operations provide reliable service, timely incident resolution, and meet SLAs, aligning IT operations initiatives with broader business objectives and needs. Your Background Required: • A minimum of ten years of IT experience, with at least five years in IT roles within a Life Science setting (pharmaceutical, biotechnology, or vendor) overseeing critical business applications, systems, and infrastructure and enforcing uptime and performance standards, including previous managerial experience., • Strong background overseeing, maintaining, and evolving IT infrastructure (both cloud and on-premises) environments with proven IT operations execution experience across applications, SaaS platforms, infrastructure, and service desk domain, with experience driving, evolving and implementing automation, maintenance, within IT operational processes and systems., • Knowledge of operational best practices, including ITIL, Change Management, SOP development, and compliance control maturation with demonstrated success managing and implementing related processes to drive evolution., • Proven track record of vendor management responsibilities, including identifying potential technology partners, generating RFPs, reviewing SOWs and MSAs, defining performance metrics and ensuring mutual accountability for the partnership in collaboration with Procurement, Legal, and Finance teams., • Hands on experience operating in late-stage clinical or commercial stage biopharma environments., • Working knowledge of the Veeva modules utilized for document management, regulatory submissions, and Quality events., • Implementation of AI tools to optimize organizational efficiency and productivity without compromising data security or integrity., • Proficiency with common cybersecurity frameworks and best practices. Compensation The base pay range for this position at commencement of employment is expected to be between $171,782.00 and $190,340.00 annually; however, base pay offered may vary depending on multiple individualized factors, including job-related knowledge, skills, and experience. C4 Therapeutics is an Equal Opportunity Employer.

Job Description Pay: $44,695.00 - $94,263.00 per year Job description: Location: 222 Forbes Road, Braintree, MA 02184 (work at major retail store locations across Massachusetts) Compensation: $15 guaranteed hourly pay and Uncapped Commission. Our current team averages $900–$1,600 in earnings per week, and top performers can earn even more Bonuses: Weekly Performance Bonuses Full Time (W2) Are you looking to launch a rewarding career with rapid growth opportunities, competitive pay, and a team that feels like family? Mobizwiz Inc. is seeking ambitious individuals to join our Retail Sales & Leadership Development Program. We are a modern sales and consulting firm that helps Fortune 500 companies connect directly with their consumers through face-to-face interactions . Mobizwiz offers comprehensive training, ongoing mentorship, and a supportive culture where “Never above you. Never below you. Always beside you.” is more than just a motto – it’s how we lead . If you have a positive attitude and a drive to excel, this is the opportunity for you! About Mobizwiz Mobizwiz was founded on the principle of bridging the gap between big brands and everyday customers. In an era of impersonal online ads, we focus on what matters most – people . Every day, our team operates inside major retail stores to build real connections with customers and tailor solutions to their needs. Our mission is to develop each team member through daily, hands-on training and coaching, instilling values like integrity, equality, and personal excellence . We believe in “finding ‘I’ through ‘WE’” – your success is our success, and we invest heavily in leadership development to promote from within. In fact, our Business Management Training Program is designed to take you from an entry-level rep to managing your own team . At Mobizwiz, everyone is given the same tools to succeed in a fun, high-energy environment where hard work is recognized and growth is limitless . Key Responsibilities As a Retail Sales Representative, you will: • Engage customers face-to-face inside our partner retail locations, presenting and selling AT&T Wireless & Broadband products., • Provide exceptional customer service by listening to needs and tailoring solutions to each individual, effectively bridging the gap between our clients’ offerings and customer needs ., • Achieve and exceed sales targets and performance metrics on a daily and weekly basis through proactive engagement and follow-through., • Collaborate with your team and managers to refine sales strategies, share best practices, and celebrate wins. You’ll have hands-on coaching from leaders who work beside you in the field, not just from behind a desk ., • Act as a liaison between the customer and the client’s brand – you’ll become an expert on your product line and handle questions, concerns, or troubleshooting to ensure customer satisfaction ., • Participate in daily training sessions and team meetings to build your skills in sales, leadership, time management, and more. Over time, assist in training and mentoring new team members, contributing to team growth and your own leadership development. We hire for attitude and effort as much as for skills. No prior sales experience is required – we provide all the training you’ll need to succeed . Ideal candidates are: • Excellent communicators: You’re friendly, outgoing, and confident engaging with a diverse range of people. Strong interpersonal skills are a must ., • Highly motivated & hard-working: You bring a great work ethic, reliability, and a desire to hustle to meet goals . You take initiative and thrive in a fast-paced setting., • Eager to learn and grow: You have a growth mindset and are coachable. You embrace our daily training and see challenges as opportunities to improve your skills . (A “life-long learner” attitude is highly valued here!), • Positive & resilient: You maintain an optimistic, professional attitude even when facing obstacles. A competitive spirit with a team-player mindset will help you succeed ., • Leadership potential: You enjoy taking on responsibility and inspiring others. Whether you’ve been a team captain, worked in customer service, or led a group project, you have natural leadership traits that we will help you develop further . Joining Mobizwiz comes with a wealth of benefits to support you personally and professionally: • Competitive Pay: Guaranteed base salary of $15/hour (providing a stable safety net) plus uncapped commission and bonuses for each sale. Our current team averages $900–$1,600 in earnings per week, and top performers can earn even more ., • Paid Training & Development: Get paid, hands-on training from day one. We provide one-on-one coaching for your first four weeks and continuous daily training thereafter . You’ll also participate in our Management Development Program, learning business management, leadership, marketing, and more ., • Career Advancement: We promote from within based on performance, not seniority . Hit your targets and demonstrate leadership, and you can progress to Team Leader, Assistant Manager, and Manager roles. (Many of our current leaders started in this same program!)., • Travel & Networking Opportunities: Qualified team members can travel to leadership conferences, company retreats, and new market expansions (all travel expenses paid). Experience company-sponsored trips and events that reward your success while broadening your horizons ., • Monthly Perks: We offer partial cell phone reimbursement to cover work-related use, gas/mileage reimbursement for any work travel between locations, and performance incentives like cash bonuses, gift cards, and team celebrations., • Team Culture: Become part of a tight-knit team that truly feels like family . Enjoy a fun, uplifting atmosphere with team nights, group outings, and a supportive leadership that mentors you every step of the way. We pride ourselves on an environment where “everyone has each other’s best interest while still being competitive” – the perfect balance of fun and focus. If you’re excited about the chance to develop real-world business skills, make great money, and move up fast in a company that puts its people first, we want to hear from you. Apply now to join the Mobizwiz team and start your next big career adventure! Mobizwiz Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – “Never above you. Never below you. Always beside you.” . Come build your career with us and let’s grow together! Job Type: Full-time Benefits: • Employee discount

About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. About the Opportunity: As a vital member of our team, you'll dive into the dynamic world of aerospace manufacturing, collaborating with seasoned professionals to revolutionize the industry. You'll have the opportunity to apply your theoretical knowledge in a real-world setting, gaining hands-on experience in process improvement, production optimization, and cutting-edge technology implementation. Location: Malden, MA (Onsite) Responsibilities: Coop Industrial Engineer • Interest in manufacturing operations and learning how production lines function daytoday, • Ability to observe and document flow line status, including basic tracking of bottlenecks and throughput, • Support monitoring and updating WIP/SWIP levels across stations with guidance, • Curiosity about Theory of Constraints and willingness to apply simple TOC concepts (identify constraints, track flow, support improvement actions), • Assist with daily TIER meetings by gathering data, updating boards, and helping maintain meeting flow, • Help create or maintain visual metrics on the shop floor (simple charts, boards, KPI updates), • Open to female candidates to help strengthen team diversity, • Support strategic process development by documenting current processes, identifying gaps, and helping standardize workflows across the site, • Help coordinate Kaizen workshops, including preparation, data collection, notetaking, and followup action tracking, • Contribute to establishing and maintaining 5S standards, including audits, visual controls, and improvement suggestions, • Assist in defining and improving standard work on the production lines, ensuring steps are clear, repeatable, and aligned with best practices, • Comfortable spending time on the shop floor, engaging with operators, and validating observations, • Must have a high school diploma and be actively enrolled in an accredited University in industrial engineering, • 1-2 years' experience in mechanical and/or electrical assembly., • Adaptable: Able to thrive in a dynamic environment., • Team Player: Collaborative and communicative., • Problem Solver: Resourceful and solution oriented., • Detail-Oriented: Ensuring precision and quality., • Curious Learner: Eager to explore new ideas and technologies., • Well-Organized: Effective at managing time and priorities., • Professional: Committed to integrity and ethical conduct., • Initiative-Taker: Proactive in seeking opportunities., • Requires mobility in a manufacturing plant environment while using Personal Protective Equipment., • Must be able to frequently sit, stand and walk., • Must be able to lift and carry up to 15 pounds., • Must be able to have prolonged periods sitting at a desk and working on a computer. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. About the Opportunity: As a vital member of our team, you'll dive into the dynamic world of aerospace manufacturing, collaborating with seasoned professionals to revolutionize the industry. You'll have the opportunity to apply your theoretical knowledge in a real-world setting, gaining hands-on experience in logistics and materials. Location: Malden, MA Responsibilities: • Develop documentation and training standards for Logistics workflows, • Create work instructions aligned with internal, regulatory, and customer standards, • Create cross-training matrix by area and Material Handler level (I, II, III), • Perform time studies as needed, • Eliminate redundant processes and paperwork, • Define and implement process improvements to eliminate internal and external escapes, • Error proof shipping documentation and labeling, • Error proof material issues, • Improve part traceability, • Introduce barcode scanning, • Maximize WH organization and efficiency, • Perform data analysis on WH movements, • Implement visual factory and 5S standards, • Support creation and execution of new WH layout, • Ensure accurate inventory counts through transformation, • Must have a high school diploma and be actively enrolled in an accredited University prefer industrial engineering degree, • Adaptable: Able to thrive in a dynamic environment., • Team Player: Collaborative and communicative., • Problem Solver: Resourceful and solution oriented., • Detail-Oriented: Ensuring precision and quality., • Curious Learner: Eager to explore new ideas and technologies., • Well-Organized: Effective at managing time and priorities., • Professional: Committed to integrity and ethical conduct., • Initiative-Taker: Proactive in seeking opportunities., • Requires mobility in a manufacturing plant environment while using Personal Protective Equipment., • Must be able to frequently sit, stand and walk., • Must be able to lift and carry up to 15 pounds., • Must be able to have prolonged periods sitting at a desk and working on a computer. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: We're looking for an experienced Maintenance Mechanic Candidate. You will have the opportunity to work with an experienced and highly motivated team. The role will be processed based and will have a focus on supporting and performing all aspects necessary for the maintenance of the CNC equipment used in the manufacturing of components and the repair and construction within the facility. Responsibilities: • Installs, services and maintains the operating condition of all the facilities equipment, • Experience working on CNC Controls., • Preferably Fanuc, Yasnac and Haas., • Hydraulic and pneumatic experience., • Pumps, motors and gearboxes., • Must have a history of troubleshooting with examples, • Determines the reasons for equipment failure, • Makes routine, periodic or special inspections to determine the necessity of the repair and maintenance of the plant machinery and equipment, • Uses manufacturer drawings and specifications, installation, layouts, and sketches to facilitate internal repairs of less than major repairs, • Acts as subject matter expert and shares knowledge willingly with other employees, • Assists with training other employees and fosters a team environment, • Follows all applicable safety rules and precautions and maintains a neat and orderly work area, • High School diploma or equivalent required., • 4+ years of experience in Maintenance Mechanic, or related field., • Experience with reading and interpreting blueprints and technical drawings., • Proficiency in English language, both verbal and written., • Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis., • Experience in precision manufacturing equipment.., • Mechanical aptitude and ability to diagnose and repair., • Excellent communication and organizational skills, with the ability to work independently or as part of a team., • Ability to operate maintenance shop equipment., • Requires mobility in a manufacturing plant environment while using Personal Protective Equipment., • Must be able to frequently sit, stand and walk., • Must be able to lift and carry up to 40 pounds. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

___ Job Type Full-time Description Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries), • Schedule appointments according to established procedure, • Refer unusual or difficult situations to supervisor, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in the system, • Verify existing patients' demographic data and insurance information at each visit accurately record and enter any changes received, • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies, • Minimum of high school graduate or equivalent., • Computer experience, • Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others, • Calm, patient, flexible, and understanding manner, • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Successful customer service background, • Previous experience in healthcare or medical office administration, • Bilingual Spanish/English, • Knowledge of business procedures

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Job Description Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position works in our Network Operations Center as a Level II Help Desk Engineer. Engineers at RetroFit are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills. The position is based in Boston and requires the ability to travel to Boston daily. Key Areas of Responsibility • Perform routine remote helpdesk services., • Manage/Log and Follow up on Help Desk tickets in a timely manner, • Respond to customer issues via phone, email and computer chat, • Document in RMM all customer interactions, • Run diagnostics to resolve customer reported issues, • Escalate issues to the next Tier with next level of difficulty, • Install, make changes and repair computer hardware and software, • Follow-up with customers to ensure issues are resolved, • Troubleshoot software problems, email issues, password resets, malware infections, memory conflicts, configuration issues, etc., • Diagnose, troubleshoot and resolve client issues with hardware, • Experience with Windows 2012, 2016 & 2019 Server roles, • Installing, troubleshooting and managing Microsoft products (Windows 7/10, and MS Office application suite), • Experience with Office 365 and cloud solutions., • Experience troubleshooting email related issues, • Thorough understanding of client/server applications architecture Minimum Qualifications • Bachelor’s degree or equivalent experience., • Experience with Windows Server 2012, 2016 & 2019, • Experience with tools such as spam filters, antivirus/EDR, email backup and email archivers., • Experience with Office 365 and Azure., • Experience with switches, routers, firewalls, and wireless access points., • Experience with physical server and storage management., • Valid Drivers License with clean driving record and able to be added to the company vehicle insurance policy., • Ability to lift a minimum of 50 lbs., • Sense of urgency., • Ability to work independently with minimal direction., • Experience with ticketing and asset management systems., • Ability to handle multiple tasks and priorities., • Exceptional oral, written, and documentation communication skills., • Critical attention to detail and solid creative problem-solving skills., • Ability to consistently follow policies and procedures. Preferred Qualifications • VMware ESXi and Hyper-V management., • Experience with RMM tools such as Datto Autotask., • Experience with Barracuda email security solutions., • Experience with Datto backup or other related tools., • Experience with Auvik network management or other related tools., • ITILv4 Foundations certification., • Microsoft 365 or Microsoft Azure certifications., • Windows Server 2012+ certifications.Company DescriptionWho We Are RetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services. At RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Who We Are\r\n\r\nRetroFit Technologies is a private held, Women Owned Business. We are a full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services.\r\n\r\nAt RetroFit Technologies, you’ll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with over 40 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Job Description The Service Management Lead (SML) will oversee all operational and contractual aspects of the IT Service Desk, ensuring the delivery of high-quality, efficient, and compliant technical support services to the client. This role is responsible for the overall success of the contract, managing personnel, budget, Service Level Agreements (SLAs), and the continuous improvement of the support delivery model. Shutterstock Key Responsibilities • Service Delivery & Project Management: Plan, direct, design, supervise, and monitor the performance of multiple service desk projects and initiatives (e.g., ticket system migration, knowledge base overhaul, new tool implementation) effectively., • Team Leadership & Mentoring: Provide administrative and technical direction to helpdesk personnel, including assigning shifts, overseeing ticket queue management, coaching on customer service standards, and ensuring all deliverables (e.g., first-call resolution rates, average handle time) are met., • Financial & Budget Management: Manage the contract and projects while strictly adhering to budget constraints, monitoring labor utilization, and optimizing resource allocation., • Quality Assurance & SLA Compliance: Establish and enforce performance standards and SLAs. Monitor key performance indicators (KPIs) like customer satisfaction (CSAT), first-call resolution (FCR), and Mean Time to Resolution (MTTR) to ensure high-quality service and customer satisfaction standards are consistently met or exceeded., • Client Communication & Expectation Setting: Act as the primary liaison, collaborating with government personnel, client stakeholders, and other support contractors. Negotiate operational standards, communicate performance metrics, and establish clear expectations for service delivery and incident reporting., • Executive Interfacing: Serve as the primary point of contact for customer senior leadership, providing status updates and performance data., • Operational Problem-Solving: Proactively address and resolve systemic challenges (e.g., recurring technical issues, staffing shortages, process bottlenecks) that arise to ensure the continuous success and high availability of the helpdesk service., • Technical Proficiency: Possess familiarity with IT Service Management (ITSM) principles (e.g., ITIL), ticketing systems (e.g., ServiceNow, Remedy), remote support tools, and helpdesk processes., • Tiered Support Models: Deep understanding of Tier 1 and Tier 2 support delivery models, including escalation paths and knowledge management implementation., • Federal Compliance: Support the implementation of, and encourage compliance with, appropriate standards and procedures for the effective governance and management of information systems and technology, including audit, control, security, and risk management., • Experience: Demonstrate at least ten (10) years of experience managing IT Support Service Programs of similar scope and complexity., • Federal Expertise: Must demonstrate experience and familiarity with Federal IT security requirements., • Education: Must hold a Bachelor’s degree in Business Administration, Management, Information Systems, Information Technology, or Engineering., • Program Management Certification: Must hold an active PMI-recognized certification (Project Management Professional (PMP) or Certified Associate in Project Management (CAPM)) or a similar industry-recognized certification., • ITSM Certification: Must hold an active IT Infrastructure Library (ITIL v3 and/or ITIL 4) Foundation certification. Company DescriptionOur mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.

Job Description Title: IT Support Specialist Pay: $34-38/hr Structure: 6 month ongoing contract Schedule: M-F 12pm-8pm, fully onsite Description The IT service desk technician plays an integral role to ensure that technology resources are available and functioning effectively to support the organization's operations. The IT service desk technician will be actively involved in the daily operations of the IT support team. Daily operations will entail coordination and execution of technical support services for IT systems including incident and request response and resolution. These activities include responding to stakeholder problems for both software and hardware applications, as well as performing installations, modifications and repairs on personal computers, peripheral devices, and software. Other daily activities include tracking hardware and software inventory and providing stakeholder training on the use of standard software. Project related work will entail a wide variety of activities including hardware and software migrations, deployment of new services, as well as periodically supporting meeting functions. Primary Responsibilities • Deploy and maintain software and hardware related components necessary to deliver IT services, • Investigate and resolve hardware, software, and network problems reported by users, • Assist users via phone, email, or in person to provide technical support and guidance, • Training stakeholders on the utilization of new IT services, • Conducting regular maintenance tasks such as software updates, system backups, and security patches, • Identify support trends, common issues, and recommendations for improvement., • Deliver periodic refresher trainings on user-relevant topics to proactively maximize productivity, • Maintain an accurate inventory of infrastructure components, end user hardware and software., • Collaborate with managed service vendors ensuring adherence to service level agreements and service continuity, • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), • Prior experience working in a Biotechnology or pharmaceutical environment, • Proficiency in supporting Microsoft 0365, including but not limited to SharePoint, Outlook, Teams, Word, and PowerPoint, • Excellent communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders., • Proficiency in troubleshooting and resolving hardware, software, and network issues., • Excellent customer service orientation, with the ability to empathize, communicate clearly, and resolve issues promptly and professionally., • Experience in using Jira IT service management ticketing systems to track and manage support requests efficiently., • Strong documentation skills to maintain accurate records of support activities, resolutions, and knowledge base articles., • Collaborative and cooperative mindset, capable of working effectively with other IT support team members. This is a Contract position based out of Boston, MA. Pay and Benefits The pay range for this position is $36.00 - $38.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Moritz Security Services - 2,8 Harrison Avenue - Responsibilities: Access control and visitor management; Front desk and lobby operations; CCTV and camera monitoring; Interior and exterior patrols; Customer service and resident assistance.

USI) - - Responsibilities: Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages; Provide a high level of customer service by interacting with visitors and staff in a professional manner; Attend to the front desk, a

Moritz Security Services - - Responsibilities: Access control and visitor management; Visitor vetting and front desk operations; CCTV and camera monitoring; Interior/exterior walking patrols; Providing exceptional customer service.