Service specialist jobs in Chicago, Illinois - Page 13Create job alerts

Job Description Position Title: IT Support Specialist Location: Niles, IL Job Type: Contract Pay Rate: $31 / Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About our client: We are seeking an IT Support Specialist to provide hands-on technical support across a plant environment and additional local sites. This role is responsible for supporting end-user technology, resolving service requests, and ensuring reliable day-to-day IT operations. What You’ll Do • Provide on-site support for the plant and remote support for other locations, • Set up, maintain, and troubleshoot desktops, laptops (Windows & macOS), printers, and mobile devices, • Install and support approved software, hardware, and peripherals, • Manage and resolve service desk tickets with a focus on quick, first-touch resolution, • Support user account management and access within Active Directory, • Troubleshoot hardware, software, and basic network connectivity issues, • Deploy and configure IT equipment including PCs, printers, phones, and scanning devices, • Partner with internal IT teams to align with company standards and best practices, • Communicate updates on outages, vendor activity, and system changes to local leadership, • Monitor systems for issues and respond or escalate as needed, • Participate in an on-call rotation for after-hours supportWhat You Bring, • Experience supporting Windows environments and end-user devices, • Hands-on experience with hardware setup, deployment, and troubleshooting, • Basic understanding of networking concepts (TCP/IP, DHCP, DNS), • Ability to work independently in a fast-paced environment, • Strong problem-solving and communication skills

Job DescriptionDescription: Job Title: Aging & Disability Resource Center Coordinator - English/Spanish Department: Senior and Disability Services FLSA: Non-Exempt REPORTS TO: Aging and Disability Resource Center Manager Anticipated Starting Salary: $55,000 Job Summary The Aging & Disability Resource Coordinator serves as an integral member of the Aging & Disability Resource Center team. They are responsible for providing information, screening applicants for eligibility, conducting intakes, providing housing assistance, options counseling and assisting older adults and people age 18-59 with disabilities in completing and submitting applications under the Senior Health Assistance Program (SHAP) and Senior Health Insurance Program (SHIP). Primary Functions and Responsibilities 1. Promotes the rights of each older person and people with disabilities; provides participants with full information regarding the services available; allows participants to voice grievances without discrimination or reprisal, maintains confidentiality, and respects participant’s property and right to privacy., 2. Receive referrals, complete intakes, and assist participants who may have developmental disabilities, mental health concerns, and/or physical disabilities in navigating benefits and available resources., 3. Performs research and provides information to seniors, people with disabilities, their families or referral agencies through telephone contact, printed information, face-to-face contact and electronic means., 4. Acts as an advocate for seniors, people with disabilities, and their family members and other residents to assist them in meeting their needs. Make necessary referrals for services to internal and external partners, as needed., 5. Provides information and application assistance in accordance with the AgeOptions Service Definitions and Standards. Conduct appointments in the office, participant homes, or community settings. Activities include, but are not limited to: determining eligibility for appropriate programs including benefits check-up (BCU), benefits access applications (BAA), Medicare Part D, Seniors Ride Free, Persons with Disabilities Ride Free, License Plate Discounts, Low Income Subsidy (LIS), Supplemental Nutrition Assistance Program (SNAP), Medicare Savings Program (MSP), Medicaid, and other additional programs., 6. Manage work for assigned programs from the application process to maintenance of records and documentation, referrals to community partners, follow up to ensure applications are processed appropriately, provide successful resolution of problems, and ensure benefits are received., 7. Build and maintain effective working relationships with participants, families, caregivers, service providers, community partners, colleagues, volunteers, and the public., 8. Maintains participant files and transaction records, compiles statistics, and prepares monthly reporting with quality assurance checks for timely submission to the Aging and Disability Resource Center Manager., 9. Serve as backup site coordinator for the Senior Health Insurance Program (SHIP)., 10. Facilitate service plan development and coordination for individuals with complex needs through Options Counseling and/or Housing Assistance., 11. Participate in staff meetings, quarterly site visits, monitoring, partner meetings, and community events; share expertise as needed., 12. Conduct outreach to hospitals, medical centers, and senior buildings within the Aging and Disability Resource Network, at community events, and other appropriate businesses in the community (may include outside of normal business hours)., 13. Ensure office coverage for benefits assistance inquiries and appointments during office hours., 14. Provide backup coverage for the Welcome Center staff as needed, providing information, housing resources, and referrals., 15. Attends required internal and external meetings, training, and conferences; maintain certifications as required. Education and Experience: • Bachelor’s degree in social work or other related, • Two (2) years of program experience, including one year working with older adults., • Bilingual English/Spanish required The qualifications listed above are guidelines. Other combinations of education and experience, which could provide the necessary knowledge, skills, and abilities to perform this job, may be considered. License(s) and Certification(s): • Valid Illinois Driver’s License, access to a vehicle, and proof of liability insurance, • Inform USA Certification – Certified Information and Referral Specialist/Aging & Disability preferred (or within one year of employment) Bilingual English/Spanish required, • Senior Health Insurance Program (SHIP) Certification – preferred (or within one year of employment) Materials and Equipment • Federal, state, and local benefits programs, regulations, and human service systems for older adults and those 18-59 with disabilities, • Medicare and related health insurance procedures, • Human behavior, interpersonal relations, and social interactions Skill In: • Excellent communication, active listening, and writing skills, • Accurate documentation, • Basic math/recordkeeping, • Interpersonal relations, • Data entry, word processing, and online application usage, • Task and time management Ability to: • Determine eligibility for State and federal programs, • Successfully complete applications for benefit enrollment, • Plan, organize, and manage workload effectively, • Provide follow-through and ensure benefits received, • Maintain professional composure when dealing with difficult clients, • Maintain consistent and reliable attendance, • Work independently and with minimal supervision, • Interact respectfully with people from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and people of all ages and lifestyles Physical Abilities: • Sit, stand, keyboard, read, write, hear and speak for extended periods, • Lift up to 20 pounds The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties or roles performed by personnel so classified. It is as well intended to be compliant with the Americans with Disabilities Act. *Newly hired team members may expect a salary offer near mid-range depending on experience. We also offer a comprehensive benefit package including Illinois Municipal Retirement Fund (IMRF-pension), vacation time, sick time, personal days, and paid holidays, health insurance, tuition reimbursement, and more.

As an Email Marketing Specialist II you will help connect fans to their favorite live events. Expertise in email tools like HTML, Dreamweaver, and Email Service Providers (Salesforce Marketing Cloud, Responsys, etc. Proven ability to conceptualize, build, and deploy personalized marketing emails.

Job Description COGENCY GLOBAL, INC. THE RIGHT RESPONSE AT THE RIGHT TIME, EVERY TIME Client Service Specialist Chicago, IL Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time: M-F 9 AM – 5 PM Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Chicago team? If you answered yes to these questions, then we have a position you should apply for! Summary: We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records. Essential Duties and Responsibilities: · You will be in direct contact with clients –processing orders, resolving any issues, request for assistance. · Ability to respond promptly to client questions and concerns · Helping clients to use Cogency's proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) · Light walking will be required for dropping off & picking up documents at state agencies Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit · 80% covered Medical Insurance & 80% covered Dental & Vision insurance Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. Event Planner Service Specialist. IST Management is seeking a Event Planner S

Job DescriptionDescription: Type: Full-Time (40 hours per week) Shifts: 12pm-8pm – Monday-Friday Reports to: Helpline Supervisor Office Location: 224 W. Hill St., Suite 410, Chicago IL; required in-office minimum of 0 days per week. Work from home up to 5 days per week; this is not a work from anywhere role. You must maintain a private, confidential workspace in your home within the Chicago area and be able to attend in-person trainings and meetings at our Chicago office or other designated location as requested. Schedule: The hybrid work policy is subject to changes with notice. Helpline employees are required to work a portion of major holidays and any additional holidays that coincide with their regular schedule. The training and onboarding schedule may differ from the regular work schedule. Background: The mission of the National Alliance on Mental Illness (NAMI) Chicago is to provide hope and improve the quality of life for those whose lives are affected by mental illness. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and breaking down barriers to care. General Job Description: The Helpline Specialist supports NAMI Chicago’s mission by providing direct support to help seekers. The NAMI Chicago Helpline provides information, resource referrals and emotional support to people living with mental health conditions, their family members and caregivers, mental health providers, and the public. Helpline specialists provide emotional support by listening to help seeker’s stories, using empathy and active listening skills, and seeking to understand their circumstances identifying resources that can further support their needs. Helpline specialists often support individuals and families in understanding mental health needs through psychoeducation, social service issues and systems of care navigation. They utilize a non-judgmental attitude that allows those requiring assistance to feel heard and supported as they navigate systems of care throughout Chicago and Cook County. Essential Functions & Responsibilities: • Helpline Specialist: Provide live telephonic and text and chat support to individuals living with mental health conditions, their caregivers, and those that support them. Utilize empathy and active listening skills to understand help seeker’s emotions ,concerns, and needs. Assess help seeker’s situations and assist contacts in goal setting, problem-solving, and building communication skills. Coach people through navigating service access, specifically the mental health and social service resources and support available to people throughout Chicago and Cook County. Empower individuals to explore their own strengths and coping mechanisms, fostering a sense of self-agency and resilience., • Crisis De-escalation and Safety Planning: Utilize de-escalation techniques to support help seekers regain a sense of control and stability during times of crisis. Collaborate with help seekers to develop safety plans by identifying coping strategies and supportive resources to manage crises effectively., • Follow-up: Schedule and/or participate in follow-up conversations to provide ongoing support, safety planning and resource navigation to help seekers., • Documentation and Confidentiality: Using NAMI Chicago’s client record management system, maintain accurate and confidential records of all interactions with help seekers, adhering to privacy regulations and organizational policies. Respects each caller’s privacy rights under HIPAA and other applicable laws and regulations. Systems require significant computer use and skills., • Technology & Organization: Ability to use multiple technology systems (telephonic, documentation, communication) and multitask during a conversation with a help seeker e.g., remaining engaged in conversation while assessing their needs, identifying a plan, documenting information shared, and communicating with supervisors (as needed)., • Adherence to Protocols: Follow established protocols and procedures for crisis intervention, documentation, and escalation of emergencies., • Continuous Training: Participate in ongoing training and professional development opportunities to enhance skills and stay updated on best practices for crisis support., • Communication and Teamwork: Communicate effectively and frequently throughout shift with supervisors and Helpline staff; promptly alert supervisor of concerns and seek guidance/support when needed. Embodies NAMI Chicago’s team approach by participating in daily Teams chats, supervision meetings, team and organizational meetings, supporting co-workers, and attending scheduled trainings., • Wellness: Actively engage in your wellness and communicate support needs as appropriate. Participate in own wellness plan utilizing organization and team wellness activities., • Bachelor’s degree in social services field or equivalent 1-3 years of relevant experience providing crisis support, case management or similar duties (behavioral health, substance abuse, etc.)., • At least 1 year of experience working with vulnerable populations, • Minimum of 1 year of relevant experience in telephonic and/or chat and text outreach, crisis de-escalation, and case management., • Experience with and able to demonstrate ability to serve anyone in the greater Cook County area who contacts the Helpline. The NAMI Chicago Helpline is a no-barriers access point to support, education and referrals for individuals and families living with mental health challenges, mental illnesses or other emotional stressors. This is especially true for our underrepresented and vulnerable populations, including social and racial/ethnic minorities, youth and young adults, and those with severe mental illness., • Ability to make real-time rapid assessments of help seekers who contact the Helpline, dexterity in judgement and navigation of a situation, recognition of appropriate utilization of leadership support and self-regulation of response to situations., • Excellent verbal and written communication skills, with the ability to effectively communicate with those in crisis, their families, caregivers, and community stakeholders., • Exhibits sensitivity and empathy regarding human service issues and projects a non-judgmental attitude towards those requiring assistance., • Ability to maintain confidentiality of sensitive information and show professionalism, reliability, and responsibility., • Familiar with community resources and how to work with law enforcement and other community organizations (i.e., hospitals, outpatient clinics, etc.)., • Previous experience at a social service warmline or hotline, • Experience with text and chat functionality, • Bilingual in Spanish and English, • Certification in crisis interaction or suicide prevention, • Company sponsored wellness activities., • Medical, Dental and Vision benefits., • Company sponsored Life and AD&D Insurance and Long-Term Disability., • 401k Retirement plan., • Critical Illness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage. NAMI Chicago is an inclusive employer, we welcome and encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Position runs for summer season 5/15 - 10/1 weather permitting. Applicants should expect to be outdoors for the majority of the time assisting with traffic control, monitoring lot capacity and assisting customers with payment processing As a Mobility Specialist, you are the front-line representative of Metropolis Parking, serving as the face of our technology-driven parking experience. You will assist customers in navigating and enrolling in Metropolis’ parking technology while delivering courteous, professional service. This role requires stamina, attention to detail, and a strong customer-first mindset in a fast-paced environment. Mobility Specialists also play a key role in ensuring compliance with parking policies, maintaining lot and garage conditions, and supporting the overall operations of Metropolis facilities. As we continue to expand our technology platform, this position offers strong growth potential for high-performing team members. What you’ll do • Greet and assist guests in parking lots and garages, providing professional and friendly service, • Educate customers on Metropolis parking technology and assist with enrollment as needed, • Promote positive customer relationships by consistently delivering excellent customer service, • Respond to customer questions and concerns confidently and courteously, • Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization, • Issue parking violations in accordance with company policies, • Document violations using company-provided mobile devices, including photo documentation, • Maintain the cleanliness of parking lots, garages, and common areas, • Identify and report debris, spills, hazards, or maintenance issues promptly, • Sweep floors, collect trash, and empty trash receptacles as needed, • Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep, • Work independently and collaboratively as part of a team, • Observe all safety protocols at all times, • Perform additional duties as assigned Qualifications What you need • High school diploma or GED preferred, but not required, • Prior parking industry experience preferred, but not required, • Strong customer service orientation with a willingness to go above and beyond, • Comfortable using mobile devices and technology (iPad, iPhone, Android devices), • Ability to communicate effectively in spoken English with customers and team members, • Strong interpersonal and communication skills, • Reliable, adaptable, and able to thrive in a fast-paced environment Physical and Work Environment Requirements • Ability to stand and walk for extended periods (up to six consecutive hours), • Ability to visually inspect vehicles and physically access all areas of garages and lots, • Comfortable working outdoors in all weather conditions, • Flexibility to work various shifts, including weekends and evenings Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment. The employee is occasionally required to sit, climb, or balance. The employee must occasionally lift and/or move up to 25 pounds. Salary Range: $21.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job DescriptionDescription: The Sales Support Specialist will support the Core Products sales team through a blend of administrative coordination and inside sales account management responsibilities. This individual will serve as a key internal point of contact to help ensure accounts are supported, orders flow smoothly, and customers receive exceptional service. This is a stable, growth-oriented support role that will grant exposure to account management and sales operations with an opportunity to grow into a larger sales or account management role over time. Accountable For: • Providing responsive, accurate account management and inside sales support for assigned customer accounts., • Executing sales and administrative operations related to orders, accounts, and customer data., • Supporting sales team efficiency and continuous improvement through effective communication, follow-up, and process support. Requirements: • Education / Work Experience: 1-3+ years of experience in inside sales, customer service, sales support, or administration., • Experience in B2B, manufacturing, distribution, or industrial sales is a plus., • Strong organizational skills with attention to detail., • Comfort in communicating with customers via phone and email., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office (Excel, Outlook) and CRM/ERP systems. Compensation and Benefits: • Competitive starting salary, • Paid vacation and sick time, • 401(k) with employer match, • Health, dental, and vision insurance, • Accident and Critical Illness insurance, • Short and long-term disability insurance, • Life insurance / Voluntary Life insurance Our Company: Founded in 1905, Semler Industries is a third-generation, family-owned company based in Franklin Park, IL. Our mission is to provide high quality products, unparalleled customer service, and innovative systems designed to optimize the world of liquid handling. As we move forward, we remain committed to building on our legacy of being the best company to work with and for. We believe in and adhere to our core values: o Curiosity. In finding solutions. o Integrity. In our actions. o Perseverance. Towards our commitments. o Pride. In our work. o Respectful Collaboration. With all stakeholders. Semler Industries is an equal opportunity employer.

Job Description Position Summary: The Self-Pay Billing Office (SBO) & Customer Service unit is responsible for responding to all incoming inquiries from patients, departments, various billing agencies and other external inquiries. The representative in this team has frequent contact with patients, Patient Financial Services staff, clinic and hospital staff and management, and managers, as well as billing and professional fee and collection services vendors. The SBO Customer Service Specialist has a thorough knowledge of WWT & UI Health insurance contracts as the unit deals regularly with complex policy and procedural issues that involve contract compliance regarding HMO, PPO and government payers. Negotiates prompt payment discounts, sets up payment plans according to departmental guidelines, and has a working knowledge of the organization's discount and charity policy. Provides relevant information to mitigate escalation and 2nd level disputes. This position will process all customer service inquiries and follow-ups with quality, compassion and assertiveness. Performs analysis to take appropriate action on information or documents received. Meets WWT & UI Health guidelines, government and HIPAA policies and procedures by utilizing multiple databases and applications. Applications and Databases consist of: Epic, DataArk (McKesson), Availity, MEDI, On-BaseMS Outlook, MS Excel, MS Word, Medicare Connex, One Source and other payer websites. Essential Duties and Responsibilities: • Handles all customer service in-bound call queues for collections, payments, and disputes, • Ensure service levels are met and abandonment rates and RONAs are kept to a min., • Answers patient concerns regarding the balance inquiries, itemized bill requests and questions about their statements., • Assist patients with understanding their balance of statements and provide the available payment option that best suits their needs., • Provides first level financial assistance screening for patients that may qualify for Medicaid coverage or charity care including creating cases for FCMU follow up., • Updating patient demographics such insurance coverage, address, employer or covered member information., • Prepares accounts for resubmission of claims to insurance payers when applicable., • Initiates, route and follow-up on patient disputes regarding charges or coding issues based on workflows., • Ensures accurate billing practices on patient accounts were applied, • Resolves operational statement hold reasons such as missing address or zip code, credit balances, unbilled coverages, etc., • Research and resolve a minimum of 25 accounts or guarantor accounts daily from WQ's for DNBI, Fin. Assist screening, coverage changes, etc., • Responds to patient inquiries/concerns received by telephone or mail within 48 hours not to exceed 30 days of receipt., • Clarifies understanding of the inquiry/concern, determines the appropriate course of action, initiates and/or completes appropriate action, resolves patient complaints and does appropriate customer service recovery when required., • Research and processes accounts subject to bankruptcy regulations or legal actions., • Running individual time log reports to ensure effective time management and efficiency., • Previous call center or customer service experience in the medical field required., • Working knowledge of Epic is preferred., • Demonstrate an in-depth understanding of all aspects of billing procedures consistent with those performing insurance follow-up activities both hospital and professional billing environment, • Working knowledge of insurance billing requirements, UB04 and HCFA 1500 claim forms, EOBs, Workers' Compensation, Personal Injury, HMOs, PPOs, MCO, Medicare, Medicaid and compliance program regulations., • Basic understanding of CPT, ICD, DRG, and HCPC codes., • Excellent interpersonal, verbal, and written communication skills, • Ability to demonstrate cultural sensitivity and a respectful, courteous and professional manner in all interactions, • Ability to balance assertiveness with compassion, empathy and patience for the patient and others, • Ability to effectively handle difficult customer situations on the phone and de-escalate the situation., • Critical thinking and use good judgment in decision making., • Good analytical and organizational skills, • Motivated individual with a positive outlook and exceptional work ethic, • Ability to consistently follow direction, processes and written procedures, • Thorough knowledge of computer operation, keyboard functions, calculator, copier and fax machine operation with standard keyboard skills, • Computer software skills (i.e. Microsoft Applications and E-mail, etc.), • Thorough understanding of HIPAA rules and regulations, • Bi-lingual Spanish-speaking a preferred

Job Description The Fellowship is an organization of bridge builders whose vision is that Jews and Christians will reverse their 2,000-year history of discord and replace it with a relationship marked by dialogue, understanding, respect and cooperation. Together we are able to help more than a million Jews in need each year. Our success is built on a culture that celebrates the differences in who we are, what we have experienced, and how we think. (Chicago/Hybrid) The Philanthropy Specialist, Leadership Giving will work to increase charitable gifts to the Fellowship by building meaningful and lasting relationships with donors. The Philanthropy Specialist will work with mid-level donors by providing valuable and authentic experience via telephone, email and mail with the goal of providing donors with a direct connection to The Fellowship. The position of Philanthropy Specialist is designed to inspire donors to consider renewing, maintaining, or increasing their current annual giving. Philanthropy Specialists will be responsible for cultivating new donors through donor outreach practices. This position is based in our Chicago headquarters. We are seeking an individual with a Bachelor’s degree or equivalent education and related experience. Minimum of 3 years of fundraising solicitation or sales (outbound telemarketing, inside). A minimum of 5 years telephone customer service experience with some sales experience may be considered. Training in fundraising principles and practices, a plus. Essential Job Responsibilities Include: • Mid-Level Donor Engagement & Solicitation: Solicit donations from donors in assigned portfolio with an eye toward closing gifts to achieve team fundraising goals., • Lead Generation: Contact and connect with donors who have been identified through predictive analysis to evaluate additional giving potential and share Fellowship projects and discuss their possible interest., • Experience successfully managing personal portfolio of clients or donors., • Must understand the donor relationship building process, how to negotiate and when to close the deal., • Experience working in Microsoft Office 365 Suite and donor databases., • Excellent verbal and written communication skills, along with the ability to relate to multiple audiences, use diplomacy and tact to build strong relationships, motivate donors and close gifts., • Excellent customer service skills necessary to interact with donors and staff efficiently., • Strong attention to detail and accuracy required., • Listen compassionately, probe effectively, establish a good rapport with donors and develop long-term relationships. Must be able to express genuine compassion for issues of concern to donors., • Knowledge of both Jewish and Christian beliefs with the ability to empathize with the strongly held religious and/or political belief systems of both. Key words: Donor Management, Cultivation, Lead Generation We are an equal opportunity employer (EOE).

Job Description As a Part-time Member Services Specialist, you will assist members and potential members in a branch environment with all their financial needs. . Key Responsibilities include: · Welcome members and provide routine information concerning our products and services in a professional manner. · Balance a cash drawer, vault, and related instruments as necessary. · Be well versed in discussing financial decisions to determine how to meet the needs of the member within appropriate guidelines. · Keep abreast of new and existing credit union products, services, processes, and procedures. · Assure that policies and procedures are followed, required reports are prepared and appropriate records are maintained and routed properly. Qualifications: · Outgoing personality along with strong communication skills. · Possess the ability to multitask and handle day-to-day responsibilities and interaction with members and other departments with diplomacy and tact. · Minimum of two years’ experience in customer service (financial services experience preferred).

As a Customer Service Specialist, you will answer inbound calls in a professional and courteous manner. You will serve as a customer service liaison, communicating with each Business Unit to provide information for daily business functions. You will provide a high level of customer service in accord

Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers (MFS) families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities! Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are now hiring for a full-time Data Integrity Specialist at our Calumet Location. SALARY: The average starting salary for this position will fall in the range of $44,000 and $47,500 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: • Review all general information, goals, goal descriptions, signatures and goal completion are completed appropriately and legibly on the IAP. Make sure all appropriate verification is provided; and accompanying contact notes support the IAP., • Enter goals into the Client Management Database - HMIS., • Act as a liaison between family coach and landlord for any apartment concerns and lease renewals., • Conduct apartment inspections as needed., • Ensure the information entered into the Client Management Database aligns with the client’s individual files., • Compile a spreadsheet to document all data entered into the data management systems., • Proficient with the data management systems and the ability to pull reports., • Filing of documentation and support internal auditing of client record keeping ensuring compliance with expectations., • Works within contract, grant, and program requirements including meeting timelines and reporting requirements., • Takes responsibility for own professional development and other developmental opportunities within and outside the agency., • Works effectively with diverse staff and service populations. Accountable for providing exceptional customer service., • Some experience in related field., • Some computer experience., • Demonstrated ability to provide customer service, administrative, and data entry., • Ability to work well with clients and staff., • Highschool Diploma/GED., • At least 2 years' experience working with homeless population and data entry. Some highlights include: • Aetna Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage., • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date., • FREE General Medicine and Behavioral Health Teladoc services provided to all team members. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Job Description Superior Staffing in Addison, IL, is seeking for a Costumer Service Support Specialist for a client located in Elmhurst IL 60126. Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. At times, may require more than 40 hours per week to perform the essential duties of the position. Description: To ensure operational success, all employees must adhere to our Quality Policy and procedures. We value individuals who are motivated to continuously improve, exceed customer expectations, and deliver defect-free products and services on time. Position Summary The Customer Service Representative is the primary interface with customers for issues relating to product and service inquiries, order processing and customer complaints. Requirements: An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Exhibit excellent oral, written, and interpersonal communication skills. ● Demonstrate active listening and problem-solving abilities. ● Utilize MS Office and Google Workspace effectively (specifically Sheets and Excel). ● Ability to focus on details and accuracy. ● Excellent customer service skills. ● Must be authorized to work in the US Language Skills ● Ability to read, write and speak English proficiently. ● Temp to Hire ● High school diploma or equivalent required. College degree preferred. ● Possess at least 2 years of experience in customer service or inside sales within a materials environment. IF INTERESTED, PLEASE CALL US AT (630)516-3505 TO SET UP YOUR APPLICATION PROCESS. THANK YOU AND SEE YOU SOON! Company DescriptionSuperior Staffing is looking for employee who is seeking long-term positions with opportunity for growth. Join our Superior Team Today! Staffing is looking for employee who is seeking long-term positions with opportunity for growth. Join our Superior Team Today!\r\n\r\n

Job Description Company: Cobalt Extensions Time Requirement: Full Time Location: Field-based (Local Travel Required) Salary: $55,000 – $65,000 per year (Performance-based growth opportunities) About Cobalt Extensions Cobalt Extensions provides specialized IT management and support for Montessori and independent schools. We believe that technology should empower educators, not hinder them. With a growing portfolio of premier educational institutions, we are looking for a dedicated specialist who values technical excellence and human connection in equal measure. The Role As our IT Support Specialist, you will be a direct resource on the ground for Cobalt Extensions clients. You won’t just be fixing servers; you’ll be ensuring that teachers can teach and students can learn without digital interruptions. This role requires a "Swiss Army Knife" technician who is comfortable switching between high-level troubleshooting and hands-on hardware/software support. Key Responsibilities • White Glove On-Site & Remote Support: Provide comprehensive hardware and software troubleshooting for students, school staff, and administration., • Ecosystem Management: Maintain and optimize Google Workspace, school management software, and classroom devices., • Infrastructure Care: Set up, configure, and maintain workstations, printers, interactive displays, and networking equipment., • Education/Certification: Bachelor’s degree in a relevant field OR equivalent industry certifications (e.g., CompTIA A+, Network+, Google Workspace Administrator)., • Citizenship: Must be Authorized to Work in the U.S., • Mobility: Must possess a valid Driver’s License and a reliable vehicle for travel between client sites., • Safety: Ability to pass a comprehensive background check (required for working in educational environments)., • Technical Proficiency: Strong grasp of the Microsoft/Google Suite and general hardware diagnostics and ability to pass technology competency test during interview process, • Project Management: Strong grasp of general project management including due dates, updates, blockers and utilizing project management software, • Self-starter: As the day-to-day contact for the client, you take initiative to understand, document and develop solutions for our clients., • Interpersonal Excellence: You can explain "the cloud" to a preschool teacher and a head of school with equal clarity and kindness., • Adaptability: You thrive in the unique, often fast-paced environment of independent schools., • Problem-Solving: You don't just fix the symptom; you find the root cause., • Communication: You not only keep the clients informed but also the internal team at Cobalt is apprised of all solutions, issues and tickets. Why Join Us? At Cobalt Extensions, you aren't just a number in a massive MSP. You are a foundational member of a growing team. We offer a competitive starting salary with a clear pathway for financial and professional growth as our client base expands and your performance excels. We are searching for someone who believes in the mission and will truly care about the clients. Company DescriptionCobalt Extensions is a technology consulting company that serves not-for-profit independent schools and associations.Cobalt Extensions is a technology consulting company that serves not-for-profit independent schools and associations.

Job Description In this role, as a Member Services Specialist, you will be the first point of contact for members, assisting them with their financial needs. You will handle a variety of transactions, resolve member concerns, and provide outstanding service while promoting the products and services that best support our members’ financial goals. Key Responsibilities include: · Welcome members with professionalism and provide superior service by proactively resolving issues. · Work with a sense of urgency to meet and exceed members’ needs while taking ownership of solutions. · Receive and process requests and transactions, including opening/closing accounts and processing loan requests. · Stay informed on credit union products, services, policies, and procedures to confidently answer questions and cross-sell when appropriate. · Research and resolve member issues, including technical concerns, escalating complex cases as needed. · Assist members with account maintenance, including updating information and setting up online banking. · Ensure compliance with all policies and procedures while maintaining accurate records. Qualifications: · Strong attention to detail with the ability to maintain accurate records. · Problem-solving skills with the ability to assess situations and provide effective solutions. · Outgoing and personable, with excellent verbal and written communication skills. · Ability to multitask, manage responsibilities, and work with diplomacy across departments. · Minimum of two years’ experience in customer service (financial services experience preferred).

Job Description Junior IT Support Specialist (Part-Time to Full-Time) Protek-IT | Chicago, IL Are you the go-to tech expert among your friends and family? Do you have a knack for troubleshooting and a passion for IT support? Join our team at Protek-IT as an Entry-Level IT Support Specialist, starting part-time with a clear path to full-time. Position Summary This is a part-time role (20–30 hrs/week) for the first 3 months as a trial period, with the goal of moving to full-time based on performance. You'll provide Level I Technical Support for our clients, assist with deployments, and document client requests. Day to day, you'll work assigned tickets, resolve issues remotely and on-site, and escalate when needed. What We're Looking For Required: • Excellent customer service skills remotely, in person, and in written communication, • Certification in IT-related fields (CompTIA A+, Network+, Google IT Support, Microsoft MS-900, AZ-900), • Proficient in PC and Mac setup and troubleshooting, • Basic knowledge of networking principles (LAN/Wi-Fi) and remote support tools, • Valid driver's license and reliable transportation (3–5 weekly client site visits), • Comfortable with hands-on hardware work: racking, cabling, mounting, lifting up to 50 lbs, • Enthusiasm for technology and a genuine interest in helping people, • Familiarity with PSA/RMM and remote support tools (we use HaloPSA, N-central, Hudu, Huntress, CIPP, etc.), • Work tickets assigned and scheduled by the Support Coordinator (5–15 daily part-time / 10–20 full-time), • Resolve Level I technical issues independently; escalate when needed, • Communicate technical concepts clearly using plain language, • Perform 3–5 on-site client visits per week as scheduled, • Respond and work on tickets assigned by the Support Coordinator, • Remotely resolve Level I issues: password resets/unlocks, printer/scanner installs, Windows/macOS troubleshooting, Microsoft 365 admin tasks, • Perform on-site client visits: PC/printer installs, basic LAN/Wi-Fi network troubleshooting, and hardware deployments, • Set up and troubleshoot VPN connections, • Prepare PCs or Macs for deployment, • Coordinate with the Support Coordinator for on-site scheduling, • Contribute to process improvement and knowledge base articles Interview Process 1. 30-minute introductory call with the owner, 2. In-person meeting at our office to meet the team Company Overview Protek-IT is a managed service provider (MSP) specializing in efficient, personalized IT support for small businesses and non-profits in the Chicagoland area. We support 100+ SMBs across manufacturing, legal, real estate, and professional services. We're a tight team of 10 who go above and beyond, communicate directly, and have each other's backs. Compensation & Benefits · Pay: $20–$27/hr based on experience and qualifications · Part-time phase (months 1–3): Certification reimbursement + weekly office lunches · Upon full-time conversion: • 100% paid Blue Cross Blue Shield healthcare (after 30 days FT), • 401(k) with 4% company match (after first year), • Unlimited PTO based on performance and coverage Months 1–3 (Part-Time) • Monday–Friday, 20–30 hrs/week Flexible hybrid: 3 days in-office/on-site, 2 days remote Office: 5019 W Lawrence Ave, Chicago, IL Experience • Customer service: 1 year (Required), • Computer support: 1 year (Required) Company DescriptionWe're a close-knit team of nine who don't take ourselves too seriously, and we value people who communicate openly and directly.We're a close-knit team of nine who don't take ourselves too seriously, and we value people who communicate openly and directly.

Job Description Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings. As a member of Home Chef's People Team, the Human Resources Specialist will be responsible for providing life cycle HR support to associates. HR support includes but is not limited to: ensuring accurate attendance management, weekly submission of payroll files, leaves administration support, maintaining employee records, processing employee changes and answering associate questions on various HR topics. The HR Specialist will be a member of the local Plant People team and will help drive broader People initiatives that support employee engagement and Home Chef's DE&I strategy. This role requires strong communication skills, a high level of confidentiality, and the ability to handle multiple priorities in a fast-paced environment. Detailed Responsibilities HR Lifecycle Support • Provide life cycle HR specialist and admin support to an employee population of approximately 500 employees. This includes hourly timekeeping, badge and attendance management, onboarding, offboarding, and leaves of absence administration support. Specific tasks include:, • Ensuring missed time clock punches are corrected and submitted before payroll submissions each week, • Process time off requests such as jury duty, bereavement, vacation and sick time, • Assist employees with the Leave of Absence process, helping them understand the timing, responsibilities and initial steps to start a LOA claim, • Provide information and guidance to help Associates navigate the Worker's Compensation process, • Respond to general policy questions, • Assist associates when they need assistance logging into the various systems (ex: ADP, Kronos), guiding account set-ups and password resets, • Attend new hire orientation and educate associates on the various actions they'll need to take to successfully onboard, • Partner with safety and facilities to request badges for new associates, • Process terminations from the company, ensuring successfully offboarding process, • Answer general policy questions, • Serve as a trusted People team member, executing people initiatives that support the business objectives of the broader organization, • Establish and promote an inclusive work environment, aligned with the Home Chef culture, that enhances employee experience and increases retention, • Leverage HR reporting and metrics; analyze data, diagnose issues, and recommend solutions to address business challenges for the plant employee population, • Identify and drive continuous improvement within HR programs and processes that allow the People team to scale and evolve with a high growth organization, • Display business maturity and strong emotional intelligence. The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. • Completion of a two-year program such as an Associate degree, • 5 years experience in the Human Resources field, with at least 3 years as a HR Associate or HR Specialist, • Ability to speak effectively to groups of employees, • Must be able to maintain a high level of confidentiality, • Strong work ethic and initiative, • Ability to handle multiple priorities, strong problem-solving skills, good judgment, • Demonstrate success in designing, leading, and achieving projects and workgroup initiatives, • Good computer skills (MS Office, Google Workspace, ATS, HRIS, etc) More About Us Perks and Benefits • Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!, • Medical, dental, vision, life and disability insurance available, • Paid holidays, sick time and vacation time, • 401k program We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at . Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off. Illinois Pay Range$55,000—$65,000 USD To view the California Applicant Notice click here

Job DescriptionDescription: Intervention Support Specialist (ISS) (40 hours, Full-time) Non-exempt BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago’s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city’s most challenging neighborhoods. When you work at BUILD, you make an important difference to the thousands of youths and families we serve. Our Core Values: Empathy, Passion, Persistence and Innovation The Intervention Support Specialist (ISS) provides community-based mentorship and case management services to youth ages 14–24 who are impacted by community violence, justice involvement, or who are at risk of involvement in the juvenile or criminal justice system. Through a trauma-informed, culturally responsive, and youth centered approach. The (ISS) works collaboratively with participants to identify needs, develop individualized service plans, and connect youth and families to essential resources that support stability, safety, and positive development. Services include both short-term case management focused on stabilization and resource connection as well as longer-term mentorship that supports personal growth, life skills development, and positive decision-making. Services are delivered primarily through community-based engagement. The Intervention Support Specialist reports to the Manager of Intervention Support Services. Responsibilities/duties are but not limited to: • Utilize motivational interviewing and strength-based approaches to complete needs assessments and develop individualized service plans reflecting participants’ self-identified goals and needs, • Build and maintain consistent mentoring relationships that foster trust, accountability, emotional development, and positive decision-making, • Provide case management support to address immediate stabilization needs including crisis response, service coordination, and connection to community resources, • Provide ongoing mentorship and developmental support that helps youth build life skills, strengthen decision-making, and work toward long-term personal, educational, and employment goals, • Connect youth and families to essential services including education, employment and workforce development, housing resources, behavioral health services, and other supportive programs, • Maintain a consistent schedule to support participant engagement and progress toward service plan goals which can include home visits, school meetings and visits, community contacts, and field trips, • Support youth in developing life skills such as problem-solving, conflict resolution, goal setting, communication, and accountability, • Provide crisis intervention, de-escalation, and stabilization support as needed to ensure the safety and well-being of youth and families, • Assist youth in navigating systems including schools, probation, workforce programs, and community-based services, • Collaborate with internal programs to ensure youth have access to wraparound services including therapy, group programming, mentorship opportunities, and extracurricular activities, • Serve as a mandated reporter and adhere to all child safety, ethical, and confidentiality requirements, • Participate in weekly supervision with the Manager of Intervention Support Services, • Maintain timely, accurate, and compliant documentation of all services, contacts, and participant outcomes in required systems, • Manage an individual caseload of participants receiving mentorship and/or case management services, • Attend departmental meetings, agency-wide staff meetings, trainings, and community meetings as required, • Assist with program activities, outreach efforts, and community-based events to support youth engagement and overall program successRequirements:, • A minimum of two (2) years experience working with at-risk youth and families in a community- based, trauma-informed, social service setting or a Bachelor's Degree in Social Work, Human Services, Youth Development, or related field, • Demonstrate ability to work effectively with youth, families, and communities from diverse ethnic, racial, cultural, and socioeconomic backgrounds, • Strong interpersonal skills with the ability to communicate in a respectful, engaging, and strength-based manner, • Ability and willingness to provide community-based direct services, • Ability to work a flexible schedule, including evenings and weekends, • Proficiency in Microsoft Office and comfortable using technology and data systems to support program operations and evaluation, • Must successfully pass an extensive background check, • Valid driver’s license, reliable automobile, and current insurance required Benefits: • 401(k) + 2% match, • Medical, Dental and Vision, • Life Insurance, • Paid Vacation, • Wellness Days All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Description PerkSpot is searching for a Customer Support Specialist to join our Customer Support team! At PerkSpot, our mission goes beyond discounts—it’s about empowering employees everywhere to make smarter spending decisions so they can do more of what they love. We believe every dollar saved can become a stepping stone to a brighter future, whether that’s a special family vacation, a first home, or simply extra peace of mind. As a Customer Support Specialist, you will provide top-notch technical support to the community members of PerkSpot. You’ll become an expert in PerkSpot’s tools and website, while constantly interacting with PerkSpot customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees. This position is required to be in the office 3 days a week on Tuesday, Wednesday, and Thursday. Our office is located in the Merchandise Mart in downtown Chicago, IL. Working Schedule: Monday – Friday from 10:00 am – 6:00 pm Central Standard Time What you’ll accomplish: * Become an expert of PerkSpot’s services and processes, as well as our website and user portal * Provide exceptional and timely support to customers via phone, email, and live chat * Document active tickets every step of the way, from inquiry to solution and completion * Actively prioritize support tickets and escalate issues appropriately * Assist with new user setup, account maintenance, and sales projects as needed * Take part in high-level problem-solving in collaboration with your team members and our Customer Support Manager * Develop relationships with PerkSpot’s internal teams and customers to maintain and improve customer satisfaction * Solicit feedback from customers on PerkSpot’s service and product; relay feedback to applicable internal teams * Attend regular team and staff meetings to address feedback, changes, and new ideas * Constantly strategize ways to make the PerkSpot experience better and more effective for our members What we’re looking for: * 3+ years of experience in customer support, managing support tickets in various mediums and prioritizing issues according to importance * Basic understanding of computer and home networking terminology, including but not limited to terms like: operating systems, browsers, routers, modems, etc. * Knowledge of Zendesk and background in IM/chat support preferred * Exceptional written and verbal communication skills, with proven interpersonal skills * Highly organized, detail-oriented, and analytical approach to problem-solving * Positive, helpful attitude with the ability to handle challenging conversations in a professional demeanor * Collaborative, team-focused mindset * Ability to work autonomously and manage your own workload * Proven understanding of PerkSpot’s values as a whole and a willingness to work hard to achieve overall company goals About PerkSpot: At PerkSpot, we believe that life is about getting the most out of every dollar, every moment, and every opportunity. We don’t just see a discount; we see a doorway to craft a lifestyle that balances smart choices with meaningful experiences. We celebrate the relentless pursuit of value, the satisfaction of finding that perfect deal, and the sense of confidence that comes from spending with intention. Every dollar saved is a step closer to the life you envision—one that’s rich in memories, secure in planning, and full of everyday wins that bring joy and fulfillment. Our journey began in Chicago back in 2006 with a vision of helping employees stretch their paychecks without sacrificing what they love. What began as a small company with a big vision has evolved into a discount shopping solution employees across the globe rely on to stretch their paychecks. In 2018, PerkSpot raised $50M from Susquehanna Growth Equity and today the business serves more than 22 million employees from top employers including Southwest Airlines, Mayo Clinic, and Humana. We saw an opportunity to do more—to build something that brought genuine, life-enhancing value to employees’ everyday financial decisions. Your first few months as a PerkSpotter: Providing value doesn’t have to wait, from day one we are open to your big ideas. In your first few months, you will... * Meet the team! We think our people are pretty great so we want to ensure you’re introduced to all of the right team members to help you succeed. You’ll spend quite a bit of time with your fellow Customer Support Specialists, as well as our Senior Manager of Customer Support. * Get to know PerkSpot! Immerse yourself in the business, engage with internal stakeholders, and participate in monthly company-wide All Hands meetings. * Sharpen your skills! You will become very familiar with our customer support processes, our website’s functionality, as well as the tools that we use (Zendesk). * See your impact! Provide daily support to our members and advocate for their needs to ensure the best user experience as possible! * Participate in company-wide events! Whether it’s office miniature golf or a raffle gameshow, company culture is at the forefront of our business. The pay: PerkSpot offers competitive industry rate salaries with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity and across teams and levels. The position pay is $21.10/per hour plus $2,000 annual bonus. What We Offer: * Comprehensive medical, dental, and vision insurance is effective on your first day of employment! * Time off is required. We want our team members to rest, relax, and recharge, so we encourage employees to take 20 days off each year. Plus, we offer 8 paid company holidays and our office is closed from Christmas Eve through New Year's Day. * Summer Fridays are great and are an annual tradition between Memorial Day and Labor Day every year. * To help you get a jump start on company holidays, we close at 1 pm the day prior to each company holiday as “holiday eve.” * Tenure is valued and rewarded. In addition to PTO, we offer a paid Sabbatical for up to 3 months to employees at 5 years and 10 years of service. * Commuting can be expensive – we get it. So, we provide a monthly transportation stipend and free lunch every Wednesday. * Connection and relationship building is everything. We offer regular outings, virtual events, fun community-interest Slack channels, and occasional happy hours. How to apply: All applications will be kept strictly confidential. Please submit a resume and cover letter telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality! All positions require a full background screening. Offering a diverse, equitable, and inclusive culture is a priority at PerkSpot. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Powered by JazzHR 5g5rXaniC3

Job Description Job Title: Field Support Specialist (On Call) Reports To: The Field Support Specialist will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist/Mailroom Specialist provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. The dynamic nature of this role will keep your schedule flexible and provide a variety of daily tasks and work environments to become familiar with. This opportunity can develop a wide range of skills across multiple functional areas including mail room, reception, hospitality facilities and copy services. This can help to broaden your experience and enhance your resume. You will become part of the SPS team, an award-winning, globally recognized company known for integrating Intelligent Automation into its services. Our company's culture strongly emphasizes customer obsession, trust, respect, integrity, continuous learning and fun. This role is suited for those who value a supportive and positive work environment. Your comprehensive responsibilities will be diverse, from handling reception duties to managing mail and office services. A fair amount of trust will be placed on you to handle these important operational tasks. This role is designed for someone who shows strong initiative and a willingness to learn. It's a great fit for candidates who are results-oriented and eager to take on new challenges. This position might be a plus for you if you appreciate mobility and daily travel between client sites rather than being stationary during weekly work schedules. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel and Movement: Mention the daily travel between client sites, which can be a plus for candidates who prefer being mobile rather than stationary during work hours. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$17—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionReservation Specialist Love Talking on the Phone? Ready to Turn Conversations into Bookings? At Pet Care Plus, every call is a chance to help a dog stay Safe, Happy & Healthy — and turn a first-time caller into a lifelong client. At Pet Care Plus, we’ve been Chicago’s longest-running dog daycare, boarding, and grooming company with the same owner — and we’re serious about whole-health pet care (physical, mental, and emotional well-being). We’re hiring a Reservation Specialist to be the voice of our brand — driving bookings, building trust with pet parents, and creating an exceptional client experience over the phone. If you’re outgoing, confident, and love hitting goals, keep reading. What You’ll Do * Answer inbound calls with energy and professionalism * Convert inquiries into booked services * Follow proven sales systems and scripts * Upsell enrichment, grooming, bathing, training & retail * Follow up on leads and re-engage past clients * Maintain detailed, accurate client records * Help us hit booking and add-on goals Who You Are * A natural extrovert who loves talking to people * Confident on the phone and comfortable handling objections * Sales-minded and goal-driven * Detail-oriented and organized * Coachable and excited to grow * Available some weekends and peak holiday periods * 2+ years of customer service or sales experience preferred What You Get * $20–$22 per hour (based on experience) * PTO package * Employee discounts * Growth opportunities * Tons of pet perks for your own pets * The chance to work with a respected, established Chicago pet care leader If you love pets, thrive in a fast-paced environment, and get excited about turning great conversations into happy, loyal clients — apply now and join the team that keeps Chicago’s dogs Safe, Happy & Healthy.

Job Description Junk King Chicago is under new leadership and rapidly expanding. We’re the fastest-growing junk removal service in the area, known for our eco-friendly practices, professional service, and commitment to recycling and donation when possible. As we build out multiple new locations, this is your chance to grow with us, earn well, and become part of a team that’s transforming the industry. What We Offer * Paid training and supportive development to build your skills. * A career path with growth potential: strong performers may lead their own Junk King location or step into leadership roles as we expand. * Flexible scheduling to accommodate your life, combined with performance-based pay increases. * Competitive hourly compensation plus commission and tips (typical earnings $20-$27/hr) with structured opportunities for raises as you advance. Role Overview As a Sales Specialist / Driver, you’ll be the face of Junk King to both residential and commercial customers. Your primary responsibilities include selling our removal services, delivering excellent customer experience, and physically hauling items from customer properties. You’ll help uphold our reputation for quick, friendly, and professional service—and ensure each job reflects our values. Key Responsibilities * Engage with customers to explain services, provide accurate estimates, and close sales. * Load, transport, and clear away junk safely and efficiently. * Maintain strong customer relationships, delivering service that exceeds expectations. * Ensure your vehicle and uniform are clean and represent Junk King well. * Follow safety procedures for lifting and handling items. * Work closely with team members and management to improve operations and customer service. What We’re Looking For Required Skills & Attributes * Physical ability to lift up to 50 pounds safely and frequently. * High energy, great attitude, and strong work ethic. * Excellent interpersonal and communication skills. * Reliability, punctuality, and professional appearance and demeanor. * Valid driver’s license and clean driving record. Preferred but Not Required * Experience in junk removal, sales, customer service, or a similar field. * Knowledge of basic mechanical or moving tools. * Comfortable with travel within the St. Louis area as needed. Why Join Junk King * Opportunity to build your long-term career as the company grows. * Clear performance metrics tied to promotions and pay increases. * Being part of an organization that not only removes junk but recycles up to 60% of every job, reducing waste and supporting local communities. * Supportive team culture that values contributions, innovation, and safety. Junk King Chicago is an Equal Opportunity Employer. If this describes you, and you’re ready to work hard, grow fast, and serve your community, apply today. We want to see what you bring to the Junk King family.

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development Responsibilities • Provide exceptional customer service via inbound and outbound calls, • Excellent skills in PestPac and Workwave, • Perform data entry tasks accurately and efficiently, • Analyze customer inquiries and provide appropriate solutions, • Generate sales leads and schedule service calls based on customer and technician availability, • Process payments and resolve billing concerns, • Maintaining records via internal system for accuracy with a focus on details, • Provide general quotes for service requests and timely follow-up on inquiries, • Stay informed about industry trends, company policies, and new products, • Support special reports and projects as needed, • Handle customer complaints and escalate complex issues when necessary, • Resolve customer issues, • Identify the reason for the customers call, collect relevant information, and provide solutions, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Meet personal and team quotas, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionAs a LBS2/Bilingual Specialist at The Menta Education Group, you will advance student achievement among English language learners. Collaborate with the organizational curriculum team to develop a vertically aligned, research-based, and effective curriculum. Provide modeling, coaching, and staff development for administrators, teachers, paraprofessionals, and related service staff. This is a traveling position with local travel to our schools (Chicago, Suburban Chicago and Organizational Support). Travel reimbursement is provided. Responsibilities • Instruct ELL students with disabilities in academic subjects., • Travel to sites to train teachers, staff, and administration in ELL curriculum, supports and interventions., • Attend IEP meetings in person/Virtual for ELL students., • Prepare and adapt materials for use in the classroom for ELL students; maintain classrooms and materials in good order., • Attend Curriculum Team Meetings, • Supervise students, in groups or individually, monitoring behavior to ensure that it aligns with programmatic expectations., • Develop and update IEP goals and progress for EL students on assigned caseload., • Monitor credits and courses required for graduation for students on assigned caseload; prepare assignments; grade assignments; prepare reports., • Contact student’s parents in case of crisis, emergency, and for general feedback, • Coordinate and communicate with other staff members in order to ensure consistent application of the academic and therapeutic program., • Have awareness of all students in the program in order to ensure consistent application of the academic therapeutic program., • Maintain confidentiality of students and student records., • Attend all staff meetings and in-service training as requested., • ISBE PEL Endorsed or Approved for LBS2/Bilingual Specialist, • Must be flexible in the ability to teach multiple grade levels as student populations change, • Ability to teach a classroom of students within all basic instructional areas, • Ability to work with youth with emotional/behavioral/academic difficulties, • Ability to be flexible, work in teams and creatively problem solve, • Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly and persuasively, • In accordance with the Pay Transparency amendment to the Illinois Equal Pay Act of 2003, information about pay ranges and employee benefits can be found at the following links:, • Compensation Information:, • Please refer to the "Special Education Classroom Instruction" section for this position's category., • Negotiable Sign-On Bonus for Certified Special Education Teachers Professional Associations and/or Partnerships The Menta Education Group affiliates are members/partners with CEC, CASE, Autism Speaks, ASBA, AAPSEC, AASA, CCSSO, SEAA, ASCD, and many more associations that focus on the education of children with disabilities. Equal Opportunity Employer The Menta Education Group (“Menta”) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, sex (including sex stereotypes, sex characteristics, gender identity and gender expression), color, national origin, religion, age, pregnancy or related conditions, veteran status, sexual orientation, disability or any other basis protected under federal, state or local law. Any individual needing assistance in making an application for any opening should contact Menta’s office.

Job Description Monday-Friday Position: IT Support Specialist Arena Staffing is seeking a highly motivated and experienced IT Support Specialist to join our team on a full-time basis. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to our employees. Key Responsibilities: • Provide technical support to employees via phone, email, and in-person, • Troubleshoot and resolve hardware, software, and network issues, • Install and configure computer systems and software, • Set up and maintain user accounts and permissions, • Monitor and maintain computer systems and networks, • Perform regular backups and data recovery, • Assist with the implementation of new technology and software, • Train employees on basic computer and software usage, • Keep track of inventory and order necessary equipment and supplies, • Maintain documentation and records of technical issues and resolutions, • Collaborate with other IT team members to improve processes and procedures Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field preferred, • 2+ years of experience in a similar role, • Strong knowledge of computer hardware, software, and networking, • Experience with Windows and Mac operating systems, • Familiarity with Active Directory and Microsoft Office 365, • Excellent problem-solving and communication skills, • Ability to work independently and in a team environment, • Strong attention to detail and organizational skills, • IT certifications (e.g. CompTIA A+, Microsoft Certified IT Professional) a plus We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within our company. If you have a passion for technology and providing excellent customer service, we want to hear from you! Apply now to join our dynamic team as an IT Support Specialist at Arena Staffing.

Job DescriptionDescription: About the Company As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more. Be part of making a difference At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day. Role: HR Specialist Reports to: HR Director FLSA: Non-Exempt Location: Remote – Northwest Suburbs/Chicagoland Area - Illinois Why this role is important at Genesee Scientific? The HR Specialist supports the day-to-day operations of the Human Resources function, ensuring accuracy, organization, and positive employee experience. This role provides administrative support across HR processes, including payroll, employee data, reporting, recruiting coordination, onboarding, and general HR operations. What will you do: HR Operations & Administration • Maintain accurate employee records and update HRIS data, • Ensure proper recordkeeping and confidentiality standards are followed, • Organize HR files and support document management, • Prepare routine HR reports (headcount, turnover, etc.), • Assist with gathering documentation for audits, • Assist with tracking employee training and certifications, • Maintain I-9 documentation and support file audits, • Assist with onboarding logistics and new hire documentation, • Is the primary contact with Paylocity to manage employee data and payroll processes, • Responsible for payroll activities in partnership with Paylocity to ensure employees are paid accurately and on time, • Assist with payroll audits and employee inquires, • Provide administrative support for benefits and open enrollment, • Schedule meetings, interviews, and HR-related activities, • Prepare basic HR documentation and correspondence Perform the following tasks, with or without reasonable accommodation: • Primarily sedentary work, • Regularly required to sit for extended periods, • Associate or bachelor’s degree preferred, or equivalent work experience, • 3+ years of Human Resources experience, including benefits, payroll, or HR administrative support preferred, • Experience with HRIS/payroll systems such as Paylocity, ADP, or Workday preferred, • Experience supporting onboarding, employee documentation, and HR operations preferred, • Strong organizational, administrative, and time management skills with high attention to detail, • Strong communication and interpersonal skills with a professional and approachable demeanor, • Ability to handle confidential information with discretion, • Ability to prioritize multiple tasks and work effectively in a fast-paced remote environment, • Self-motivated, dependable, and able to work independently, • Training and professional growth initiatives, including comprehensive onboarding programs for new team members, • We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans, • Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs, • Paid time off including vacation, sick and 12 holidays Compensation: Starting at $33.00/hour, with the opportunity for higher compensation based on experience and qualifications. Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. Employment offers are subject to successful completion of a background check and pre-employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

Job Description JOB SUMMARY Under supervision, the Mental Health Professional (MHP) is responsible for planning and delivering mental health support services for individuals dealing with mental illness or emotional disturbances. This includes facilitating treatment plans, case management, outreach, and advocacy to improve physical, emotional, and social functioning. The MHP also ensures linkage to resources, promotes recovery-oriented services, and helps clients build the skills necessary for community living. This position operates on a 12-hour shift schedule, with the following options: * 7:00 AM – 7:00 PM * 7:00 PM – 7:00 AM * 10:00 AM – 10:00 PM JOB DUTIES • Conduct needs assessments and crisis intervention services (e.g., IM+CANS, LOCUS)., • Plan and implement individual and group therapeutic activities., • Serve as a client’s primary case manager when assigned., • Develop treatment plans under licensed staff guidance., • Link clients to housing and community resources., • Maintain thorough and accurate documentation in compliance with HIPAA and agency policies., • Participate in multidisciplinary team meetings and staff conferences., • Coordinate with external service providers to ensure care continuity., • Advocate for client inclusion in employment, education, and housing services., • Perform transportation of clients as needed., • Mental health services and behavioral health best practices., • Techniques in case management and crisis intervention., • Cultural and socio-economic factors affecting behavioral health., • Rehabilitation, therapeutic, and social service community resources., • Strong communication, both written and verbal., • Ability to perform assessments and develop individualized plans., • High level of empathy and professionalism., • Ability to work independently and collaboratively., • Computer proficiency and record-keeping accuracy., • Must be able to sit, stand, walk, bend, twist, lift light loads, reach, and operate a computer and vehicle. This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed. WORKING & PHYSICAL CONDITIONS Standard office environment: some offsite work required. Moderate physical activity with occasional lifting of 15–25 pounds. Minimal exposure to physical risk. COMPENSATION & BENEFITS Salary: $45,000 Comprehensive Benefits Package, including: Medical, Dental, and Vision Coverage Paid Time Off (PTO) & Holidays Professional Development Opportunities Employee Assistance Program (EAP) Occupational Risk for Exposure to TB: There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary. Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer. Join Our Team Be part of a mission-driven team working to transform mental health services in underserved communities through collaboration, compassion, and innovation. At HRDI, you’ll have the opportunity to make a lasting impact while growing your career in a supportive and inclusive environment.

Job Description Title: Youth Housing Care Specialist Location: 4822 N Broadway Chicago, IL 60640 Schedule: Hybrid, Monday to Friday (8:30am-5:00pm) Summary: Under the general guidance of the Program Manager, The Youth Housing Care Specialist will serve as the main point of contact and primary case manager for youth enrolled in the Neon Transitional Housing program. Outcomes are achieved through implementation of participants’ individual service plans (ISP), by providing ongoing housing case management services and connecting youth to needed resources in the community. The Youth Housing Care Specialist leverages industry knowledge and best practices to promote the mission and Vision of Heartland Human Care Services. Supports culture development and management efforts. Why Join Us? • Make a meaningful impact on the lives of individuals seeking education and career pathways., • Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization., • Medical insurance. BCBS PPO, HMO, and HDHP with HSA Plan, • Dental insurance., • Vision insurance., • 401(k) 3% Employer Contribution., • Commuter benefits., • Professional Development Assistance., • Disability insurance., • Voluntary Benefits., • Flexible Spending Account., • Life/AD&D Insurance., • Employee Assistance Program. Duties & Responsibilities • Completes intake paperwork with participants and gathers eligibility documentation. Orients participants to the program. Explains paperwork fully and completely. Rapidly engages participants and builds rapport and trust., • Locates and secures appropriate private market housing units for homeless youth and provides advocacy services with landlords on behalf of program participants as needed., • Uses Ansell Casey assessment and/or other appropriate assessment tools to create individualized service., • Plans, follows up with participants to ensure progress is being made toward identified goals, and provides both case management services and referrals to community resources to assist participants in accomplishing program goals., • Utilizes motivational interviewing techniques, maintains clinical understanding of how health influences behavior, and uses a trauma-informed approach in working with youth., • Monitors the participants’ self-administration of medication as applicable., • Completes file reviews and other quality assurance activities as required. Completes and writes case notes daily, uses electronic database(s), completes reports on time, and maintains participant files., • Meets with employers, landlords and service providers to help resolve conflicts that might arise., • Networks with other housing and youth service providers to ensure that the needs of the youths are, • adequately addressed., • Administers funds for client assistance as per program policies and procedures., • Participates in program and operational planning with Program Manager., • Continues the professional development through active, self-initiated participation in/with supervision, in house training, conferences, seminars and independent study., • Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies and program guidelines., • Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards., • Transportation of program participants and/or Organizational property may be required., • Works outside of regular work hours with a flex schedule may be required in order to visit participants when they are available., • Bachelor’s degree in a social service is required. Master’s degree preferred., • Minimum 3 years of experience in advocacy services, case manage mentor similar work in a direct service setting., • Experience working with special populations including homeless and at-risk individuals; individuals with psychiatric disorders and/or individuals with chemical dependencies is required., • Access to regular, dependable, and timely transportation, • Ability and comfortability working with people of varying socioeconomic backgrounds., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Excellent communication skills. Strong networker, convener, relationshipbuilderand communicator with experience collaborating with diverse work teams and stakeholders., • Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner., • A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability., • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form. The role is a “hybrid” or “remote” arrangement, requiring frequent local travel to secure housing, interview clients, and negotiate with landlords and service providers, it is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required on a regular basis (weekly, monthly, etc.). There may also be the availability to work from home when appropriate. Work Environment: • The noise level in the work environment is usually moderate., • May berequiredto work evening and/or weekend hours as needed., • May require travel throughout the Chicago area toparticipanthomes and community locations., • Program sites arelocatedthroughout Chicago, including the North, West, and South sides of Chicago.Employees may be required to report to any of our locations on a temporary or permanent basis., • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is regularly required to sit, stand and walk., • The employee must be able to stoop, kneel and/or crawl., • The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms., • The employee must occasionally lift and/or move up to 25 pounds. HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.

Job Description Job Title: Customer Service Specialist – Inside Sales Support Location (city, state): Elmhurst, IL (Hybrid – 3 days onsite, Wednesdays required) Industry: Manufacturing Pay: $55,000–$60,000 annually + potential year-end bonus based on company performance Benefits: This position is eligible for medical, dental, vision, 401(k) with match, paid time off, holidays, and additional standard company benefits. About Our Client: Addison Group is partnering with a well-established manufacturing organization known for its strong employee tenure, collaborative culture, and steady growth. The company operates with a team-oriented mindset and maintains long-standing relationships with both employees and customers. Job Description: The Customer Service Specialist will serve as a key liaison between customers, sales representatives, and internal departments. This role is heavily focused on email communication, order management, quoting, and supporting inside sales activities in a fast-paced environment. The position supports assigned sales accounts and ensures accurate, timely execution of customer orders from entry through fulfillment. Key Responsibilities: • Act as the primary point of contact for customer inquiries via email and phone, • Support 2–3 assigned Sales Representatives with account management needs, • Process and manage 40–50 customer orders daily in NetSuite ERP, • Prepare and deliver customer quotes accurately and efficiently, • Track orders, provide status updates, and manage changes or adjustments, • Coordinate with Engineering, Production, QA, Purchasing, and Logistics teams, • Resolve shipping, tracking, and fulfillment issues, • Participate in customer and sales meetings for account setup and issue resolution, • Maintain accurate records and documentation using Google Workspace tools, • 2+ years of experience in customer service, account coordination, or inside sales, • Experience with order entry or ERP systems (NetSuite preferred), • Strong written communication skills with heavy email management experience, • High attention to detail and strong organizational skills, • Ability to manage multiple priorities in a fast-paced environment, • Bachelor’s degree preferred This role functions as a central communication hub between customers and internal teams. Sales representatives remain actively involved and are typically copied on all communications. The environment is highly collaborative, with strong tenure across leadership and staff. Candidates must be comfortable in a lean, fast-moving setting where priorities can shift quickly. Perks: • Hybrid work schedule after training, • Stable organization with strong employee tenure, • Highly collaborative, team-oriented culture, • Modern office environment, • Strong benefits package and retirement plan with employer match, • Opportunity to work cross-functionally with multiple departments, • Exposure to a high-volume, fast-paced order management environment

Job DescriptionDescription: About Our Ministry – National Covenant Properties (NCP) is a church extension fund, which operates as a financial ministry affiliate of The Evangelical Covenant Church denomination. NCP provides investment products to members of Covenant churches and offers lending solutions for local congregations as they seek to expand their facilities and ministries. YOU INVEST. WE LEND. MINISTRY GROWS. Summary The Investment Services Representative will be the front-line communications specialist to resource members and affiliates of the Evangelical Covenant Church as they inquire about investment and borrowing solutions with NCP. A qualified candidate will be knowledgeable of IRAs, HSAs, and Certificate of Investments and will have experience or ability to learn basic accounting principles. This role will advance NCP’s mission by ensuring excellent service and support to our account holders, borrowers, and colleagues. Essential Functions ? Full Time; Monday through Friday; 8:30am -5:00pm in office hours; 95% of customer interaction through phone or email communication. ? Engage in a professional, hospitable, and courteous manner in NCP’s electronic, phone and on occasion inperson communication. This position is the first point of contact for NCP account holders. ? Expedite customer requests received by direct mail; email and phone for incoming funds to customer accounts; open new accounts, process IRA contributions, loan payments, and daily deposit. ? Formulate, manage and maintain paperwork received through direct mail, email and from the customer online portal. Produce and distribute new investment letters, and general customer investment information. ? Maintain office’s database and data storage systems through data entry and data filing protocols. ? Utilize various office machines and computer applications to expedite daily operations, procedures, or tasks. ? Manage inquiries from external account holders and internal colleagues; respond and/or direct to the appropriate NCP employee. ? Support preparation of individual correspondence and/or bulk mailing projects, as well as business material and products to be used in marketing and communication efforts. ? Perform general support tasks, such as collating, transcribing, organizing, creating documents, information, presentation/binders, meeting logistics and hosting, etc. in support of office operations. ? Participate in skill development as assigned, such as Ascensus IRA compliance training and other professional development opportunities (some skill development opportunities may require minimal travel). ? Participate in events to promote NCP products and services, as assigned (some event opportunities may require minimal travel). ? Other duties as assigned by Sr. Vice President of Operations and President. Requirements: Education and Experience Required: Bachelor’s degree in business, economics, finance or accounting OR equivalent combination of education and experience. Knowledge and experience in customer service, credit union; banking; and lending industry. High proficiency in computer and internet technology. Experience in or ability to learn basic accounting principles Preferred: 2-3 years in a support role, including experience in an office environment with heavy telephone and email customer service capabilities. Must currently hold or be able to pass Series 63 Securities exam (within 90 days of hire date). Skills ? Personal and demonstrated Christian faith (member or regular attender of a Covenant church preferred). ? Mastery of Microsoft Office 365 applications, database data entry, salesforce customer relations management application, and web technologies. ? Detail oriented, strong organization, prioritization, and time-management skills. ? Excels in attention to detail with high level of accuracy in preparation of financial transactions, written documents, reports and correspondence. ? A team player that ensures caring and excellent customer service to account holders. ? Effectively communicates in written and verbal forms by phone, by email, by video conference, and in person. ? Works well under pressure and can complete multiple tasks, with conflicting priorities and timelines. Ability to track and report progress on a wide range of tasks, simultaneously. ? Ability to respond to and deal with a range of queries and requests from account holders. ? Capable of managing stress by demonstrating openness to coaching, engaging in positive forms of problem solving, dealing calmly and effectively in high stress situations. ? Ability to always operate with discretion and confidentiality, especially related to information security and account holder’s personal identifiable information. ? Maintains flexibility in approach and adjusts actions when appropriate. ? Uses critical thinking skills, applying logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to address challenges. ? Self-starter, with ability to work independently. Environment Conditions Able to work well in a professional office setting, occasionally working evenings and weekends. Must be versatile and able to work for prolonged segments sitting or standing. Must engage frequently with office tools and equipment, such as: computer, copier, phone, web-conferencing equipment, cell communication, printers, calculators, scanners, etc. Must be able to occasionally lift or move items less than 35 lbs.

Job Description Ricondo is seeking an IT Specialist to join Ricondo’s team of talented IT professionals in our Chicago office. Ricondo is a full-service aviation consulting firm that provides strategic planning services to airports across the United States and globally, including operational and physical planning, master planning, environmental review, and business advisory services. As an IT Specialist, you will be supporting a diverse team of aviation professionals. You will have the opportunity to expand your knowledge and expertise through a variety of projects and issues. If you are a problem solver and lifelong learner, we encourage you to join our team and grow with us. Overview The IT Specialist will be part of a four-person team supporting approximately 190 employees across multiple offices. This role is central to the daily operation of the firm's technology infrastructure, serving as a primary point of contact for technical issues while contributing to the security, reliability, and efficiency of the firm's technical environment. Core Responsibilities • A member of the helpdesk, you participate in addressing end-user issues., • Ability to onboard, offboard, and maintain users and devices. All duties related to both user and machine management using Intune, Entra, Autopilot, and other tools in support of life-cycle management., • Server and virtualization administration, configuring and troubleshooting both on-premises and cloud environments., • Participating in the review of vulnerability assessments and third-party reporting on vulnerabilities in our environment. Working on remediation plans as required., • Troubleshooting basic networking issues including ticketing with internet providers., • Scripting with tools such as Powershell and other tools to increase the automation of monitoring, deployment and reporting., • Assist with troubleshooting end-user tools and software. Support of installation, licensing and connectivity to resources., • Perform additional duties as assigned. Required Qualifications • Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Computer Information Systems or equivalent certifications., • 1-3 years of relevant experience providing IT support and administration in a small to medium sized business., • Demonstrated breadth of knowledge across endpoint support, identity management, virtualization, and networking., • Ability to support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and Office., • Strong analytical and problem-solving skills., • Familiarity with Cloud governance., • Experience scripting in Powershell or similar tools to automate administrative tasks or troubleshoot., • Experience with Backup software supporting a hybrid environment., • Familiarity with cloud-based file systems, like Egnyte., • Self-motivated: Demonstrates initiative and the ability to work independently and collaboratively across teams., • Detail-oriented: Produces accurate, high-quality work and communicates technical information clearly to diverse audiences., • Effective communicator: Builds strong relationships through clear and professional communication., • Employee Stock Ownership Plan (ESOP), • 401(k) with employer match (based on company performance), • 100% employer-paid medical, dental, and vision insurance, • Generous paid time off and company holidays, • Tuition reimbursement and professional development support, • Access to conferences, training, workshops, and webinars, • Short- and long-term disability coverage, • Life insurance, • Referral bonus program, • Flexible spending accounts (medical and dependent care) The base pay range for this role is $60,000 to $80,000. The base salary range/hourly rate established for a job offer is dependent on job-related, non-discriminatory factors such as experience, education, and skills. Our Commitment We are committed to fostering a diverse, equitable, and inclusive workplace that supports cross-disciplinary collaboration and professional growth. We value quality, accountability, and a respectful, team-oriented environment. Ricondo is an equal opportunity employer Powered by JazzHR tOQ8HSZMEG

Job Description NOW HIRING HYBRID IT SUPPORT SPECIALIST POSITION STATEMENT: • The IT Specialist will:, • Report all information pertaining to all key indicators of the organization to include but not be limited to Information System Issues. The IT Support Specialist will function with autonomy, diplomacy and professionalism within the guidelines established by this organization., • Promote the well-being of the human aspect of this organization and report any concerns to the Technical Operations Manager, • Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization, • INFORMATION SYSTEM, • Software Programs, • Monitor and maintain current software programs, • Implement new and update old software programs, • Work with Software vendor to assure compliance of same, • Maintain network functions and problem solve as required, • Learn new programs, and train/monitor staff, • Ensure licensing of all new software programs, • Assist the Technical Operations Manager to purchase and set up new and existing software programs., • Review and present all facts pertaining to financial obligations of software purchases and updates., • Hardware, • Diagnose, repair, and replace malfunctioning hardware components, including desktop, laptop, printer and peripherals., • Make recommendations for new hardware and assist in the contract negotiations with computer technology companies, • Monitor and update system as necessary to avoid problems, • Problem solve PC applications and offer training to support staff, • Ensure registration and/or licensing compliance with all PC applications, • Assist the Technical Operations Manager purchase and maintain new and existing hardware, • Review and present all facts pertaining to financial obligations of hardware purchases and updates, • Inventory, • Develop and maintain hardware and software inventory, • Network Administration, • Administer Windows- based network and infrastructure, • Administer remote connections, • Perform all user administration tasks, • Account management, • Folder permissions, • User support/training, • Administer security systems, • Physical security systems, • Firewall and VPN technologies, • Manage, configure, and maintain communications equipment, • Cellular telephones, • Landline telephones, • Support Enterprise Technologies, • One (1) to Three (3) years in Information Technology or related field, • Strong customer service orientation with proven accomplishments, • Excellent computer skills and background to include:, • Microsoft Operating Systems, • O365/M365 Suite, • Adobe systems, • Database fundamentals, • Azure AD, • AV Software, • Knowledge of computer hardware and software, • Excellent communication skills, • Excellent organization skills, • Policies on Confidentiality, • Fiscal/ Office/ Programming/Human Resources, EEOC/EOE/BEO STANDARDS, • ODP/OMHSAS/CYS/CMS Policies and procedure, • Observes all Agency’s Policies and Procedures, • Able to work appropriately with all persons, • Actively demonstrates leadership in behavior supportive of the organization, • Attends all required and scheduled trainings and meetings, • VEHICLE REQUIREMENTS:, • Current driver’s license, driver registration and a functional vehicle, • EQUIPMENT OPERATIONS:, • Telephone: Cellular - Multi-line, Calculator, Copier, Fax, Computer, • COMPUTER SOFTWARE APPLICATIONS:, • Has knowledge of each program PHYSICAL DEMANDS: • Individual must be able to meet physical requirements of the job: ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE: Apis Services, INC and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. IT Specialist II, IT Service Delivery Reports to: Senior Manager, IT Service Delivery Compensation: $75K/yr with Bonus Potential FLSA Status: Full time The Company Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems. The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders. The Opportunity The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences. Responsibilities • New user equipment and account setup, including deployment and license management., • Train end users in the use of equipment and software, • Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up., • Provide both in-person support and support for remote workers., • Support Apple products such as MacBook, iPad, & iPhone, • Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed., • Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices., • Configure and support iPhone and iPad devices., • Assist staff by providing audio/video conference support for presentations and meetings., • Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies., • Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops., • Manage inventory of hardware and software assets, • Support development and implementation of new computer projects and new hardware installations as well as software rollouts., • Perform system administration for various enterprise tools and platforms., • Perform hardware and software system configuration, maintenance, and upgrades., • Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments., • Evaluate products and IT processes and then recommend changes., • Document IT processes, workflows, and produce system documentation as needed., • Minimum 2 years of experience in an IT services support role, • Associate degree preferred, • MacOS experience required, • iOS experience preferred, • InTune experience preferred, • Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred, • Familiarity with PowerShell required, • Office 365 administration preferred, • Azure and Windows Server experience preferred, • MSP experience preferred, • Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies, • Knowledge of MS Active Directory infrastructure, • Familiarity with IP Telephony and cell phone technology, • Excellent analytic and problem-solving skills Language Skills Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees. Operating Skills Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow. Behavior Skills Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals. Reasoning Ability Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks. Personal and Interpersonal Skills Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings. Other Skills/Abilities Environmental Requirements Will be required to work in an office environment and occasionally in the field. Physical Demands While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Why Meriton? • Medical Insurance, Dental Insurance, Vision Insurance, • 100% company match on 401(k) contributions, up to 6% of pay., • Tuition Reimbursement, • Company-paid Disability insurance (short-term and long-term), • Company-paid group life insurance, • Paid Time Off & Holidays, • Volunteer Hours, • Employee-paid supplemental insurance options, • Employee Assistance Program (EAP), • FSA, HSA and commuter benefits options, • Paid parental leave, • Career growth and learning, • …and so much more! This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Additional Information Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description JOB SUMMARY Under supervision, the Mental Health Professional (MHP) is responsible for planning and delivering mental health support services for individuals dealing with mental illness or emotional disturbances. This includes facilitating treatment plans, case management, outreach, and advocacy to improve physical, emotional, and social functioning. The MHP also ensures linkage to resources, promotes recovery-oriented services, and helps clients build the skills necessary for community living. JOB DUTIES • Conduct needs assessments and crisis intervention services (e.g., IM+CANS, LOCUS)., • Plan and implement individual and group therapeutic activities., • Serve as a client’s primary case manager when assigned., • Develop treatment plans under licensed staff guidance., • Link clients to housing and community resources., • Maintain thorough and accurate documentation in compliance with HIPAA and agency policies., • Participate in multidisciplinary team meetings and staff conferences., • Coordinate with external service providers to ensure care continuity., • Advocate for client inclusion in employment, education, and housing services., • Perform transportation of clients as needed., • Mental health services and behavioral health best practices., • Techniques in case management and crisis intervention., • Cultural and socio-economic factors affecting behavioral health., • Rehabilitation, therapeutic, and social service community resources., • Strong communication, both written and verbal., • Ability to perform assessments and develop individualized plans., • High level of empathy and professionalism., • Ability to work independently and collaboratively., • Computer proficiency and record-keeping accuracy., • Must be able to sit, stand, walk, bend, twist, lift light loads, reach, and operate a computer and vehicle. This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed. WORKING & PHYSICAL CONDITIONS Standard office environment: some offsite work required. Moderate physical activity with occasional lifting of 15–25 pounds. Minimal exposure to physical risk. COMPENSATION & BENEFITS Salary: $45,000 Comprehensive Benefits Package, including: Medical, Dental, and Vision Coverage Paid Time Off (PTO) & Holidays Professional Development Opportunities Employee Assistance Program (EAP) Occupational Risk for Exposure to TB: There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary. Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer. Join Our Team Be part of a mission-driven team working to transform mental health services in underserved communities through collaboration, compassion, and innovation. At HRDI, you’ll have the opportunity to make a lasting impact while growing your career in a supportive and inclusive environment.

Job Description ESL Teacher - IHSCA POSITION DESCRIPTION The English as a Second language (ESL) Teacher provides instruction to high school students (9th – 12th ) in the ELL Program. The goal of this position is to guide English Language Learners toward gaining proficiency in listening, speaking, reading and writing. This position reports to the Assistant Director of Culture and Language or their designee. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide ESL instruction to students in grades 9th – 12th., • Assist in administering required language proficiency and academic achievement tests for determining placement for students along with ongoing monitoring of student progress., • Assist in administering ACCESS to EL students, • Assist in developing appropriate curriculum to help ELL students acquire the English language., • Ensure all EL components from the state and the district are being implemented in lesson plans and in the classroom, • Employ a variety of instructional techniques and teaching strategies to meet different aptitudes and interests of students, including whole group (co-teaching)/ small-group or individual learning., • Assist in gathering and reporting data for reporting requirements and other required reports (to the State, Charter School Board, Dept of Education, census, grant applications, annual report, etc.)., • Establish and maintain communication with parents of students in the program., • Engage parents and families in their student’s learning and acting as an ambassador for the school in the community., • Participate in department meetings, • Assist and or Provide Professional Learning in the area of English Language Learners, • Contribute productively to the school as a whole., • Participate in in-service and staff development activities and staff meetings as required or assigned., • Attend IEP, 504’, or other related meetings necessary for student assessment and/or compliance with federal and/or state law., • Attend IEP/504 meetings as an English/Bilingual Language Specialist, • Attend and participate in established traditional school-sponsored activities (i.e, back-to school night, open house, and other activities customarily attended by classroom teachers and/or faculty members), which may be outside of regular school hours., • Participate and or assist in the Bilingual Advisory Committee (BAC), • Other duties as assigned. QUALIFICATIONS • Bachelor’s degree in education, preferably with a concentration in English, • Professional educator’s license (preferred), • Must be ESL endorsed/certified, • Two years teaching experience in ESL/bilingual education, • Technologically literate including using Microsoft Office is required, • Ability to maintain a high sense of confidentiality, • Ability to work with a diverse group of people, • Ability to work as a member of a team, • Exceptional organization and time management skills, • Excellent oral and written communication skills, bilingual English/Spanish preferred, • Dependability and punctuality, • Ability to adhere to deadlines, react to unpredictable events quickly and efficiently, be resourceful, manage conflict and challenges, • Advanced skills with Microsoft Office The above is intended to describe the general conditions of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements. PHYSICAL DEMANDS Nature of work requires an ability to operate standard business office equipment. Requires ability to communicate and exchange information, collect, compile and prepare work documents, as well as set-up and maintain work files. WORKING CONDITIONS Majority of work performed in a general office environment. Position requires availability for extended hours plus non-traditional hours may be required to perform job duties. Also requires participation and attendance at organization sponsored events and meetings. BENEFITS • Medical, • Dental, • Vison, • Life Insurance, • Short Term Disability, • Long Term Disability, • 403b retirement saving plan, • Chicago Teachers Pension Fund (only with ISBE License) PAID TIME OFF • Sick, • Personal Open until Filled Instituto Health Sciences Career Academy is an Equal Opportunity Employer

Job DescriptionJob Title: Client Support Specialist Department: Customer Success / Client Services Location: Chicago, IL Job Type: Full-TimeAbout the Role We are seeking a highly motivated and customer-oriented Client Support Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption. Key Responsibilities • Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features., • Investigate and resolve product or service issues, escalating to success managers and technical teams when necessary., • Develop deep knowledge of our FinTech platform, including API integrations, account management tools, billing and reporting features., • Collaborate with product, development, and sales teams to relay client feedback and contribute to continuous product improvement., • Maintain up-to-date records of client interactions using CRM and support ticketing systems., • Collaborate on support documentation, user guides, and training resources that will assist in reducing outreach for support., • Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred., • Prior experience in client support, customer success, or technical support is a plus—preferably in a FinTech, SaaS, or financial services environment., • Strong understanding of financial products and support systems., • Excellent problem-solving skills and the ability to explain complex concepts in simple terms., • Experience with CRM platforms (e.g., Salesforce, RedTail) and support tools (e.g., HubSpot, Jira)., • Familiarity with APIs, data security practices, and financial compliance is a plus., • Competitive salary and performance bonuses, • Health, dental, and vision insurance, • Professional development and training programs Powered by JazzHR SDd7F8trGm

Job Description The Academy Services Associate serves as a key point of contact for the Grainger Academy of The Joffrey Ballet. This role supports smooth front desk and administrative operations, ensuring students and families experience exceptional service. The Academy Services Associate provides general support for Academy programs, working closely with the Lead Academy Services Associate and the Student Services Specialist. TO APPLY: please submit your resume and a letter of interest through our Career Center. About The Joffrey Ballet Considered one of the premier dance companies performing today, the Joffrey plays a vital role in the dance community as one of the largest dance companies and dance education providers in Chicago and the greater Midwest region. The Joffrey expresses an inclusive perspective on dance that reflects the diversity of Chicago through its Company Artists, Academy and Community Engagement programs. The Joffrey Ballet believes in the positive, transformative power of the arts. Our mission is to promote dance through an unwavering commitment to high-quality performances, education, and innovation. Our commitment to "Joffrey For All" forms pathways for every person to experience the joy of dance. The Joffrey Ballet is an equal opportunity employer, providing opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual’s ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.

As a Renewal Marketing Specialist, you will manage the end-to-end marketing process for commercial lines renewals. Collaborate closely with sales associates and client service teams to develop effective renewal marketing strategies. Finalize marketing efforts and create client-ready proposal present

Job DescriptionSalary: DOE Job Title: Customer Operations Specialist Location: Elmhurst, IL Reports to: VP of Sales Job Type: Full-time Overview: NSI is a leading player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products to consumers. We believe in promoting healthy and conscious eating choices, and our range of products reflects our commitment to quality and sustainability. NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role works closely with sales, operations, and accounting to ensure accurate order processing and a high level of customer service. This position is ideal for an early-career professional who thrives in a fast-paced CPG environment, enjoys problem-solving, and takes pride in delivering an exceptional customer experience. The Specialist will support end-to-end order execution, assist with logistics coordination, and help maintain strong relationships with retail customers. Responsibilities: • Manage customer orders (manual + EDI) from PO receipt through delivery, • Confirm order details and communicate ETAs to customers and distribution centers, • Coordinate internally with Sales, Operations, and Accounting, • Resolve order discrepancies and support invoice accuracy, • Assist with transportation coordination and 3PL claims, • Maintain accurate reporting in ERP (SAP Business One preferred), • Utilize customer portals and support compliance documentation, • Contribute to process improvements and operational efficiencies The ideal candidate will have: • Experience working with retail customers or supermarket chains is a plus, • ERP experience (SAP Business One a strong plus), • Familiarity with EDI systems, • Strong proficiency in Google Sheets and Google Workspace, • Proficiency in MacOS, • High attention to detail and ability to manage multiple priorities, • Strong communication and problem-solving skills Education and Experience: • A Bachelor's degree in business administration or related field, • 23 years of experience in customer operations, sales support, or order management (CPG/food industry preferred) Work environment: • Remote work available but candidates must be living in close proximity to NSIs office in Elmhurst, IL for in-person meetings. Please do not apply if you are not living at least 1-2 hours within this location. NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Please direct all recruiting and candidate inquiries to . Contacting other team members or departments will result in your message not being reviewed. #LI-Remote

Job Description Title: Housing Resource Specialist Location: 4822 N. Broadway Chicago, IL 60640 Schedule: Hybrid, Monday to Friday (8:30am-5:00pm) Summary: The Housing Resource Specialist provides technical assistance, information and referral, advocacy and resource development for Agency program participants and related service providers. The employee in this position at a residential program may be required to remain on agency premises during break and/or meal periods. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. The Housing Resource Specialist leverages industry knowledge and best practices to promote the mission and vision of Heartland Human Care Services. Supports culture development and management efforts. Why Join Us? • Make a meaningful impact on the lives of individuals seeking education and career pathways., • Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization., • Medical insurance. BCBS PPO, HMO, and HDHP with HSA Plan, • Dental insurance., • Vision insurance., • 401(k) 3% Employer Contribution., • Commuter benefits., • Professional Development Assistance., • Disability insurance., • Voluntary Benefits., • Flexible Spending Account., • Life/AD&D Insurance., • Employee Assistance Program. Duties & Responsibilities • Locates and secures appropriate private market housing units available to homeless or at risk individuals., • Interviews clients to determine the appropriateness of potential referral both from the perspective of the individual need and the resource referral criteria., • Instructs clients in budgeting skills, employment interviewing, job search skills and other specific skills necessary to achieve successful referral., • Meets with employees, landlords and service providers to help resolve conflicts that might arise with referred clients and negotiate linkages to provide follow up services., • Assists in identification of supportive service “gaps” and needs at the program level., • Networks with other housing service providers to ensure that the housing needs of homeless or at risk individuals are adequately addressed., • Administers funds for client assistance per program policies and procedures that will help clients to access resources (i.e., resources such as buying household items and groceries.)., • Participates in organizations and coalitions, which help promote greater resources for clients., • Develops and maintains professional relationship with social service and government agencies and with other organizations to enhance service delivery and the agency image. Interprets agency programs to other social service and government agencies, the public and civic groups., • Continues professional development by active, self-initiated participation in/with supervision, in house training, conferences, seminars and independent study., • Participates in program and operational planning., • Assists in the preparation of grant applications, which will increase resources or linkages to existing resources., • Participates actively in all supervisory, unit and agency meetings., • Adheres to professional standards as outlined by governmental bodies and or other appropriate professional associations) private funding sources Agency plans/policies and unity guidelines. Participates in periodic evaluative reviews and/or in house and external staff training to ensure that he/she understands and continues to adhere to such standards. Initiates requests for assistance or guidance from Supervisor to address new issues or complex concepts affecting adherence to professional standards., • Master’s degree in a social service field and (1) year of experience in advocacy services, case management or similar work in a direct service setting OR; a Bachelor’s degree in a social service field and (3) years of experience in advocacy services, case management or similar work in a direct service setting., • Experience in working with special populations including homeless and at-risk individuals; individuals with psychiatric disorders and/or individuals with chemical dependencies., • Access to regular, dependable, and timely transportation, • Ability and comfortability working with people of varying socioeconomic backgrounds., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders., • Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner., • A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability., • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. The role is a “hybrid” or “remote” arrangement, requiring frequent local travel to secure housing, interview clients, and negotiate with landlords and service providers, it is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required on a regular basis (weekly, monthly, etc.). There may also be the availability to work from home when appropriate. Work Environment: . • The noise level in the work environment is usually moderate., • May be required to work evening and/or weekend hours as needed., • May require travel throughout the Chicago area to participant homes and community locations., • Program sites are located throughout Chicago, including the North, West, and South sides of Chicago. Employees may be required to report to any of our locations on a temporary or permanent basis., • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is regularly required to sit, stand and walk., • The employee must be able to stoop, kneel and/or crawl., • The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms., • The employee must occasionally lift and/or move up to 25 pounds., • The employee must have unrestricted ability to provide physical restraint., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Equal Opportunity Employer Statement HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.

Job Description At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves. As a Client Experience Leader, you will be the first point of contact for our clients and play a crucial role in creating a warm, welcoming, and seamless experience from the moment they walk through our doors. You will also be responsible for leading the shifts as a key holder and supporting the Client Experience Specialist team, ensuring that our high standards of service are consistently met. Your exceptional interpersonal skills, attention to detail, and passion for delivering top-notch service ensure our clients feel cared for throughout their entire visit, and also inspires the team to excel in their roles. Here are some highlights of what you will be doing in this role: • Offer Personalized Care: Greet clients with warmth and professionalism, offer refreshments, guide them to specific service areas, and curate an overall experience aligned with their preferences and needs. Diffuse escalations and support the CESs throughout the shift., • Encourage Future Visits: Schedule clients for their next appointment at checkout, ensuring they continue to enjoy the benefits of our services., • Achieve Key Performance Indicator (KPI) Targets: Success will be gauged through the achievement of objectives including rebooking rates, retail conversion, gift cards, etc., • Champion the Brand: Embrace and embody the values and culture of Tricoci Salon & Spa, becoming a living ambassador of our brand., • Seek Valuable Feedback: Gather insights from departing clients on their experience, showing our commitment to continuous improvement., • Uphold Brand Standards: Ensure waiting areas, reception areas, and other spaces are maintained according to company brand standards., • Facilitate Seamless Communication: Maintain an open line of communication with fellow team members and management, accurately logging messages into our system and ensuring timely communication between team members., • Share Your Expertise: Educate clients on our services, retail products, and promotions, assisting clients in their selections and elevating their experience., • Resolve Inquiries and Concerns: Skillfully address questions, fulfill requests, and resolve concerns, demonstrating your expertise and dedication to the client experience., • Execute Transactional Procedures: Handle cash and credit transactions accurately and efficiently, ensuring strict adherence to established credit card/cash management protocols., • Lead Team Member Training: Conduct comprehensive training program for new and exisiting team members, ensuring they are equipped with the necessary skills and knowledge to perform their roles effectively., • Minimum 2 years’ experience in a customer-facing role, preferably in a spa/salon, hospitality, or retail environment. Reservation experience a plus!, • Strong shift leadership to effectively support the team and navigate the client journey., • Train new and existing team members., • Proficiency with team scheduling process and procedures., • Provide mobile customer experience (via headset and tablet) with strong communication and organizational skills., • Ability to anticipate the needs of our clients, consistently going above and beyond to exceed their expectations., • Thrive in a fast-paced environment, maintaining composure and attention to detail even during peak hours., • Strong communication and interpersonal skills with an emphasis on active listening., • Proficient in using computer systems and point-of-sale software., • Passion for the beauty and wellness industry, with a genuine desire to create exceptional experiences for clients., • Professional appearance and demeanor, representing the Tricoci brand with pride., • Ability to work a variety of schedules including evenings and/or weekends. Why You’ll Love Working With US • Competitive pay, • Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)., • Growth opportunities within a diverse, inclusive and fun working environment, • Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability, • Critical Illness, Group Accident and Hospital Indemnity insurance available, • Company matching 401(k) Plan, • Wellness benefits including EAP with 5 free sessions (per situation) Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit for more information and follow us on Instagram @Tricoci_Official. Tricoci is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process. It is our commitment to create an inclusive environment for all employees.

Job Description At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves. As a Client Experience Specialist, you will be the first point of contact for our clients and play a crucial role in creating a warm, welcoming, and seamless experience from the moment they walk through our doors. Your exceptional interpersonal skills, attention to detail, and passion for delivering top-notch service ensure our clients feel cared for throughout their entire visit. Here are some highlights of what you will be doing in this role: • Offer Personalized Care: Greet clients with warmth and professionalism, offer refreshments, guide them to specific service areas, and curate an overall experience aligned with their preferences and needs., • Encourage Future Visits: Schedule clients for their next appointment at checkout, ensuring they continue to enjoy the benefits of our services., • Achieve Key Performance Indicator (KPI) Targets: Success will be gauged through the achievement of objectives including rebooking rates, retail conversion, gift cards, etc., • Champion the Brand: Embrace and embody the values and culture of Tricoci Salon & Spa, becoming a living ambassador of our brand., • Seek Valuable Feedback: Gather insights from departing clients on their experience, showing our commitment to continuous improvement., • Uphold Brand Standards: Ensure waiting areas, reception areas, and other spaces are maintained according to company brand standards., • Facilitate Seamless Communication: Maintain an open line of communication with fellow team members and management, accurately logging messages into our system and ensuring timely communication between team members., • Share Your Expertise: Educate clients on our services, retail products, and promotions, assisting clients in their selections and elevating their experience., • Resolve Inquiries and Concerns: Skillfully address questions, fulfill requests, and resolve concerns, demonstrating your expertise and dedication to the client experience., • Minimum 1-2 years’ experience in a customer-facing role, preferably in a spa/salon, hospitality, or retail environment. Reservation experience a plus!, • Provide mobile customer experience (via headset and tablet) with strong communication and organizational skills., • Ability to anticipate the needs of our clients, consistently going above and beyond to exceed their expectations., • Thrive in a fast-paced environment, maintaining composure and attention to detail even during peak hours., • Strong communication and interpersonal skills with an emphasis on active listening., • Strong communication, excellent communication skills and organizational skills., • Proficient in using computer systems and point-of-sale software., • Passion for the beauty and wellness industry, with a genuine desire to create exceptional experiences for clients., • Professional appearance and demeanor, representing the Tricoci brand with pride., • Competitive pay, • Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)., • Growth opportunities within a diverse, inclusive and fun working environment, • Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability, • Critical Illness, Group Accident and Hospital Indemnity insurance available, • Company matching 401(k) Plan, • Wellness benefits including EAP with 5 free sessions (per situation) Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit for more information and follow us on Instagram @Tricoci_Official. Tricoci is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process. It is our commitment to create an inclusive environment for all employees.

Job Description Customer Service Specialist About the Role At Turbomachinery Latin America, we understand that exceptional customer service is the backbone of our success. As a Customer Service Specialist, you will play a pivotal role in delivering outstanding support and building strong relationships with our clients across the region. This position offers an exciting opportunity to be the voice of our company, ensuring customer satisfaction while contributing to our growth and reputation. Key Objectives • Serve as the primary point of contact for customer inquiries and support requests., • Provide timely, accurate, and professional assistance to customers regarding products, orders, and services., • Collaborate with internal teams to resolve issues and enhance the overall customer experience., • Maintain detailed records of customer interactions and transactions.Responsibilities, • Respond promptly and effectively to customer questions via phone, email, and other communication channels., • Process orders, returns, and exchanges accurately and efficiently., • Identify and escalate complex issues to the appropriate departments when necessary., • Track and follow up on outstanding customer requests to ensure resolution., • Assist in the development and improvement of customer service policies and procedures., • Maintain up-to-date knowledge of company products, services, and promotions., • Build and nurture positive relationships with customers to foster loyalty and trust.Requirements, • Proven experience in a customer service role, preferably within the industrial or manufacturing sector., • Strong communication skills in English; proficiency in Spanish or Portuguese is a plus., • Excellent problem-solving abilities and attention to detail., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • Familiarity with CRM software and Microsoft Office Suite., • Customer-focused mindset with a commitment to delivering high-quality service.Qualifications, • High school diploma or equivalent; bachelor's degree in Business, Communications, or related field is preferred., • Experience working in a multicultural environment is advantageous., • Ability to work independently and as part of a team.Benefits, • Competitive salary and performance-based incentives., • Comprehensive health and wellness benefits., • Opportunities for professional development and career growth., • Dynamic and inclusive work environment. Job Posted by ApplicantPro

Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are seeking a dedicated and compassionate Intervention Specialist to join our Merrionette Park office who is passionate about community-based social services and committed to supporting at-risk populations in need of safety interventions. In this role, you will conduct in-person, and community-based risk evaluations to assess immediate needs and determine the appropriate level of care for individuals experiencing crisis situations. Your expertise in crisis response, assessment, and advocacy will be critical in ensuring the safety and well-being of those we serve, making a lasting impact on the lives of vulnerable individuals and families. Positions Available: Full-time, and On-Call FULL-TIME SALARY: The average starting salary for this position will fall in the range of $50,000 and $55,000 annually. Where candidates fall in this range will be based on skill and experience level. ON-CALL SALARY: $50 per regular per diem shift, $100 per holiday per diem shift, and $290 per on-call visit. $2,500 sign on bonus for full-time first time employees ($500 within 1st or 2nd Paycheck; $1000 after 6 months of employment; $1,000 after completing 1 year). ESSENTIAL JOB FUNCTIONS: • Provides after-hours coverage for cases that require immediate response., • All team members are required to complete a minimum of three on-call shifts per month., • Gathers and processes personal client information to make eligibility determination, assessments, and referrals., • Uses clinical judgement to assess potential harm or risk and makes recommendations to Supervisor about the safety plan ensuring safety for the client and staff while in the community., • Assesses and evaluates client situation and engages with collaterals to obtain and analyze information necessary to make recommendations for level of care and service needs; when necessary, acts in the client’s best interest by engaging the courts, law enforcement, or other entities., • Utilizes a variety of clinical modalities to develop an effective working relationship with clients, families, and collaterals to create and implement a plan that will reduce or eliminate the risk; refers clients to required services, advocates for their needs, and provides supportive counseling., • Remains in compliance with required reports, assessments, and paperwork., • Reassesses and monitors planned services to determine if clients' needs are adequately met, whether clients' circumstances have changed, and whether services are consistent with current need., • Utilizes knowledge of resources and helps clients to effectively utilize them., • Works with community groups around unmet and special needs by providing outreach and education., • Participates in and seeks out trainings and educational opportunities to maintain required training and/or certification., • Organizes time, manages job responsibilities independently to maximize service given to clients, and works within the program’s reporting, and billing requirements., • Demonstrated ability to work in a community based high-risk environment with diverse populations., • Knowledge of crisis intervention and safety planning., • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Verbal de-escalation skills., • Strong interpersonal, written, and communication skills, • Excellent administrative and organizational skills, • Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands., • Bachelor's degree in Psychology, Counseling, Social Work and or a closely related field from an accredited college or university required., • 2+ years of relative experience including (but not limited to): crisis intervention, verbal de-escalation, clinical work in a mental health setting, working with clients experiencing mental illness across their lifespan required. Some highlights include: • Medical Coverage, Dental Coverage, and Vision Coverage., • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date., • FREE General Medicine and Behavioral Health Teladoc services provided to all team members. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off, • Youre the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • Youre a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.Location Address: 1610 W. Grand Ave Chicago, IL 60622 At Aaron Pinkus State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities • Communicate with existing customers regarding renewals and coverage options., • Review accounts and assist with updates or changes as needed., • Identify opportunities to enhance customer satisfaction and engagement., • Maintain accurate records and documentation of interactions., • Collaborate with team members to meet retention and outreach objectives.Qualifications, • Strong interpersonal and problem-solving abilities., • Effective communication and listening skills., • Detail-oriented with a focus on customer experience., • Previous experience in customer service or account management preferred., • Must have or be able to obtain applicable state insurance licenses.

The Client Relationship Specialist is expected to prioritize service functions, executing tasks and responsibilities while building and maintaining positive relationships with brokers, enrollers, employer groups, and supporting home office functions. Communicate and collaborate with internal departm

Job DescriptionDescription: The Inside Sales Account Specialist will support the Core Products sales team through a blend of administrative coordination and inside sales account management responsibilities. This individual will serve as a key internal point of contact to help ensure accounts are supported, orders flow smoothly, and customers receive exceptional service. This is a stable, growth-oriented support role that will grant exposure to account management and sales operations with an opportunity to grow into a larger sales or account management role over time. Accountable For: • Providing responsive, accurate account management and inside sales support for assigned customer accounts., • Executing sales and administrative operations related to orders, accounts, and customer data., • Supporting sales team efficiency and continuous improvement through effective communication, follow-up, and process support. Requirements: • Education / Work Experience: 1-3+ years of experience in inside sales, customer service, sales support, or administration., • Experience in B2B, manufacturing, distribution, or industrial sales is a plus., • Strong organizational skills with attention to detail., • Comfort in communicating with customers via phone and email., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office (Excel, Outlook) and CRM/ERP systems. Compensation and Benefits: • Competitive starting salary, • Paid vacation and sick time, • 401(k) with employer match, • Health, dental, and vision insurance, • Accident and Critical Illness insurance, • Short and long-term disability insurance, • Life insurance / Voluntary Life insurance Our Company: Founded in 1905, Semler Industries is a third-generation, family-owned company based in Franklin Park, IL. Our mission is to provide high quality products, unparalleled customer service, and innovative systems designed to optimize the world of liquid handling. As we move forward, we remain committed to building on our legacy of being the best company to work with and for. We believe in and adhere to our core values: o Curiosity. In finding solutions. o Integrity. In our actions. o Perseverance. Towards our commitments. o Pride. In our work. o Respectful Collaboration. With all stakeholders. Semler Industries is an equal opportunity employer.