Social Media Manager / Retail Assistant (Sports Cards & TCG Hobby Shop
3 days ago
Jacksonville
Job Description Social Media Manager / Retail Assistant (Sports Cards & TCG Hobby Shop) Dick & Jane’s – Jacksonville’s premier hobby and collectibles shop is growing quickly. We specialize in high-energy live rips, auctions, singles sales, in-person retail, and running booths at trade shows and conventions. Location: On-site in Jacksonville, Florida (with occasional travel to collectible trade shows and conventions) Schedule: Flexible, with required availability for evenings, nights, weekends, and event dates Job Type: Full-Time or Part-Time Compensation: Competitive hourly/base pay + commission on in-store and online sales + performance bonuses About Us We're passionate about the sports card and TCG hobby and building an exciting community of collectors! We offer in-store shopping, live streams, box breaks, group breaks, auctions, singles sales, and high-energy booths at major card shows and conventions. We cover sports cards (MLB, NBA, NFL, UFC, soccer) as well as popular TCGs like Pokemon, One Piece, and more. Job Description We're seeking an enthusiastic and organized Social Media Manager / Retail Assistant to help grow our online presence and deliver outstanding in-store customer experiences. This role combines creative social media work with hands-on retail duties, making it perfect for someone who loves the hobby and enjoys interacting with collectors both online and in person. Key Responsibilities • Manage and grow our social media channels (TikTok, Instagram, YouTube, Twitter/X, Facebook, Discord): create and schedule posts, reels, stories, and short-form videos highlighting new arrivals, pulls, events, and promotions, • Capture and edit engaging content: in-store rips, customer reactions, product showcases, behind-the-scenes, and live event coverage, • Respond to comments, messages, and community interactions across platforms to build relationships and drive engagement, • Assist with in-store retail operations: customer service, ringing up sales, restocking shelves, organizing inventory, and processing online orders, • Help set up and run our collectibles booths at trade shows and conventions (inventory prep, booth setup/teardown, on-site sales and customer engagement), • Track social media analytics and suggest improvements to increase followers, views, and sales, • Collaborate on promotions, email newsletters, and cross-platform campaigns, • Passion for sports cards and/or TCGs (knowledge of Topps, Panini, Pokemon, One Piece, rookies, chase cards, values, and market trends is a big plus), • Proven experience managing social media for a brand or personal account (growing followers, creating viral content), • Strong skills in content creation: filming, basic editing (CapCut, Adobe Premiere, or similar), and eye for engaging visuals, • Excellent customer service skills: friendly, approachable, and able to handle busy retail environments, • Organized and reliable with attention to detail for inventory and order fulfillment, • Comfortable with technology: POS systems, social media tools, Google Workspace/Microsoft Office, • Flexible availability, especially evenings, weekends, and event travel dates, • Existing following or experience creating content in the sports card/TCG space, • Graphic design skills (Canva, Photoshop), • Experience working in retail or at card shows/conventions, • Knowledge of SEO, paid ads, or influencer collaborations, • Work in a fun, fast-paced environment surrounded by the hottest new releases, • Turn your passion for cards and collecting into a rewarding career, • Opportunity to attend major card shows and conventions, • Creative freedom to grow our brand and community We can't wait to build this community with you! Must-Haves • Social media savvy (content creation, engagement, growth), • Strong customer service and retail skills, • Passion for sports cards and/or TCGs, • Organized, reliable, and detail-oriented, • Flexible schedule (nights, weekends, occasional travel), • Viral content or growing follower experience, • Graphic design or video editing skills, • Card show/retail experience, • Employee discounts on products, • Access to new releases and events, • Creative role with real impact, • Fun team + travel opportunities