Program Director - Homeless Outreach Program
hace 22 horas
Salt Lake City
Job DescriptionDescription: Benefits • Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%)., • Employee Assistance Program for all employees., • 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service., • Sick and vacation time accrue hourly per pay period., • $50,000 in employer-paid life insurance; additional coverage available., • Employer contribution to your Health Savings Account (paid quarterly)., • Employee Referral Program including cash bonuses and paid time off. About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary Provide daily program oversight including management of staff; management of facilities; case management, outreach and program services, as needed; and provide a safe and nurturing environment for clients in accordance with licensing, agency and contract standards. Essential Duties • Manage the program implementation of best practices and maintain the fidelity of those practices including, but not limited to, Trauma-Informed Care, Motivational Interviewing and active Housing Focused case management techniques., • Supervise the Management Team and other assigned direct Reports:, • Provide weekly supervision, • Provide case consultation and informal mentoring, • Encourage training and development opportunities, • Support each staff member to comply with program expectations and outcomes, • Participates in the hiring processes and disciplinary processes., • Ensure that best practices of Housing First, Trauma-Informed Care and case management standards are adhered to., • Provide administrative oversight for all programmatic requirements, including a deep knowledge of housing vouchers, coordinated entry, UHMIS, reporting requirements and outcomes., • Provide clear and open communication, coordination, and promote positive team interaction through regularly scheduled staff meetings, initiatives, and personal engagement., • Assist in developing and leading the innovation and implementation of new programming in line with organizational vision and strategy., • Create and utilize the program budget to create a productive and desirable work environment for staff, Street Outreach with best practices, and to obtain the highest housing outcomes for those experiencing unsheltered homelessness., • Ensure that the program fulfills all contractual requirements, including compliance with the various grants/contracts, all applicable laws, and licensing standards., • Complete required reports in a timely manner, including daily, monthly, weekly, and quarterly reports., • Support community relations and fund-raising efforts of the agency, as authorized by the VOA Senior Management team, to ensure the financial success of the program and Volunteers of America, Utah, • Promote collaboration and maintain positive working relationships, including representing VOA at meetings, with community entities, partner agencies, volunteers, agency donors, media personnel and all other stake holders., • Work closely with agency maintenance Director and program staff to ensure agency vehicles are maintained, repairs made, and all issues are reported and addressed following agency policy and procedure., • Maintains working knowledge of program data standards, requirements, outcomes, and completes all grant reports thoroughly and timely., • Actively participates in and presents in community-based meetings, trainings, and events as needed., • Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public., • Willingness to accept supervision and direction., • If driving is a part of the job, must be at least 21 years of age, possess a current driver’s license, have a good driving record, and be insurable on the agency liability policy., • Must be able to pass Utah-DHS – Office of Licensing background screening and pre-employment drug screen., • Attend work as scheduled and arrive at the designated time., • Supports state coordinated entry system (HMIS), including entry of data, following rules and procedures related to data entry, tracking and reporting, as needed., • Contribute to Volunteers of America, Utah management activities including management meetings, leadership activities and agency initiatives., • Participate in grant writing for program development as needed., • Complete payroll and pay-related functions in a timely manner., • Develop new partnerships with other agencies in order to enhance our current services., • Actively contribute to community collaborations with providers, community organizations, and any other organizations whose services impact Outreach Clients., • Perform other functions as necessary or assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Bachelor’s degree, but preferably a master’s degree and licensure, in a social services field or any equivalent combination of education, experience, and training. Other required knowledge, skills and abilities: • Direct experience working with people experiencing homelessness., • 3 years supervisory and administrative experience in a social service setting., • 2 years budget management and program development experience., • Knowledge of mental health and substance use disorder treatment best practices., • Knowledge and understanding of Motivational Interviewing techniques, Stages of Change models, Trauma Informed Care principles and how to operationalize them within an emergency shelter for women., • Ability to interact with residents and staff by demonstrating genuine empathy, concern and understanding of their experience while maintaining professional boundaries., • Proficient in Microsoft Office, • Must be able to move around the building and property., • Possess a current driver’s license and have a good driving record. Physical Demands • Ability to lift and carry 25 lbs., • Ability to move around the facility, interacting with clients or staff for extended periods., • Work is generally performed in an office environment. May entail using a computer for extended periods of time., • Ability to ascent and descent outdoor terrain and work in outdoor weather conditions