Support manager jobs in Honolulu, Hawaii - Page 5Create job alerts

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. • Demonstrate financial comprehension of the cafe’s budget and P&L., • Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards., • Manage labor schedules in line with the cafe’s budget and forecast models., • Successfully run a department and/or cost center., • Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards., • Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe., • Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction., • Foster an environment of customer service in which all team members put the guest first in every situation., • Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems., • Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld., • Ability to engage with guests in regards to music both current and past., • Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact., • Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance., • Support staff development and advancement along well-defined career paths., • Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • Ability to learn and bring "out of the box" ideas to their team., • Genuine enthusiasm and aptitude for serving people., • Excellent verbal and written communication skills., • High level of business acumen and common sense., • Demonstrates strong problem solving skills through ability to diagnose and implement solutions., • Must possess strong communication and listening skills, excellent speaking, reading and writing., • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization., • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Ability to travel via auto or airplane for long periods of time.

Job Description Summary Responsible for providing clerical support for the Resource and Referral program with emphasis on subsidy and licensed exempt providers. Responsible for assisting and obtaining information from family choice LE child care providers. Duties • Answers calls from families/LE providers. Monitors and track missing info. Notifies parents/LE providers on what is missing from their documents., • Obtains and enters information from newly licensed child care providers into the database. Performs follow-up calls to child care providers to update their information.Includes matching the child care list provided by the State Department of Human Services, USDA Food Program, and accreditation organizations into the database., • Tracks daily record of processed calls/application as needed, • Fields and troubleshoots any inquiries with regards to WLS Database as it relates to PATCH., • Enter data and forms in the DHS workload management program, the DHS child care system to record (HANA), and the DHS Electronic Case File (ECF) system as applicable to manage both hard copy and electronic child care applications., • Warm hand off to CCRR Specialist if family is looking for child care., • Keep RR manager updated on available subsidy opportunity for families. Requirements Minimum Qualification Requirements: Skills and Knowledge: • Requires basic knowledge of customer service and oral communication skills., • Requires computer and typing ability., • Must be able to type a minimum of 30 words per minute., • Knowledge of parenting and child care issues., • Knowledge of the state’s child care licensing requirements is preferred.Education/Experience:, • Degree in early childhood education or related, preferred., • Experience as a child care provider is preferred., • Previous experience working with parents is preferred. Benefits • Sick and vacation leave, • 14 paid holidays annually, • Medical, dental, vision, prescription, • Cafeteria Plans/Flexible Spending Account, • 401 (k), • Bus/rail Pass Monthly Reimbursement, • Costco Membership, • Working Advantage discounts

Job Description Summary PATCH is seeking an individual to be responsible for providing clerical support, coordinating , identifying and attending outreach opportunities/events and build new partnerships with community based organizations for the Preschool Open Doors Program. Duties Essential Duties: Date and log all incoming mail and applications and then distributes all applications and mail to the correct Case Workers. Send requested applications to customers. Assists Case Workers in processing applications. Answer telephone, emails, and general inquiries of the POD Program. Responsible for photocopying, filing and distributing Preschool Open Doors materials. Maintains Microsoft Excel databases. Prepares reports and/or data to Program Manager on timely basis. Scans documents using DHS Encapture program and classifies scanned documents into the ECF (Electronic Case File) program. Prepares mail-merge for mass mailings All clerical and administrative support as necessary to effectively run the program. Increase program awareness, engage in community support and conducts outreach events. Keep complete record of outreach events, activities, and contacts along with the people reached Any other duties as required by the Program Manager. Requirements Working Conditions: Usually indoors in an office setting. Work Hours: 7:30 a.m. to 4:30 p.m.; Monday – Friday: duties may require overtime and weekend hours. Equipment Use: Computer and standard office equipment. Mental, Physical and Communication Demands: • While performing the duties of this job, the employee is regularly required to sit. While doing outreach and training, the employee is regularly required to stand and must occasionally lift and/or move more than 50 pounds., • Must have good organizational skills., • Requires relating to people in a friendly and professional manner with excellent oral and written communication skills to prepare clear and concise reports and to communicate effectively with staff, funders, partners, consultants and representatives from similar programs and other community agencies., • Ability to effectively supervise multi-cultural staff and interact in a multi-cultural community., • Must be able to analyze problems and develop effective solutions., • Demonstrate the ability to work independently and also closely in a team., • Must be organized and be able to pay close attention to detail., • Must be able to supervise and support employees, while working under minimal supervision., • Knowledge of the Preschool Open Doors Program., • Knowledge of parenting and community child care and early childhood education issues and resources., • Knowledge of the State’s child care licensing and subsidy requirements is preferred., • Excellent computer skills, proficiency in Microsoft Applications., • Possess excellent oral and written communication skills., • Possess excellent managerial and supervisory skills., • Valid Car insuranceEducation and Experience:, • Bachelor’s degree in Early Childhood Education or related field. Two years of experience in a related field may equal one year of college level education., • At least two (2) years of experience in early child care or related field., • At least two (2) years experience supervising people and projects., • Possess a valid Hawaii driver’s license, clean driving record, no-fault insurance, and access to an insured automobile. The employee is required to use their personal vehicle and must be willing to travel to various locations, including neighbor islands, to perform the above mentioned duties.

Job Description Job Title: IT Helpdesk ILocation: Honolulu, Hawaii Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and reliable Cybersecurity Support professional to join our team as an IT Helpdesk I technician. This role is essential to maintaining our systems’ security and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk I technician will serve as the first point of contact for IT-related support within a fast-paced, security-conscious environment. The position plays a critical role in safeguarding sensitive systems by performing Tier 1 troubleshooting, assisting users, and supporting day-to-day IT operations in alignment with cybersecurity protocols. You’ll work under the guidance of the IT Security Manager to support and maintain endpoint security, system integrity, and federal compliance standards. The position ensures compliance with Department of Defense (DoD) cybersecurity and training requirements while maintaining system availability and reliability for APCSS staff and faculty. Key Responsibilities * Respond to and resolve basic IT support requests via ticketing system, phone, email, or in-person. * Troubleshoot and resolve hardware, software, network, and security-related issues for end users. * Support account management and user access control following organizational security policies (e.g., provisioning, password resets, deactivation). * Log, track, and escalate incidents and service requests as necessary, maintaining accurate documentation. * Assist with the setup and deployment of IT equipment, including computers, printers, mobile devices, and secure communications hardware. * Enforce and support IT security standards, including antivirus, encryption, patch management, and secure configurations. * Work collaboratively with other IT and cybersecurity team members to monitor and maintain compliance with federal security requirements (e.g., NIST, DFARS, CMMC). * Maintain inventory of IT assets and ensure appropriate tagging, tracking, and lifecycle documentation. Qualifications Required: * Education: High school diploma or equivalent. Associate degree in IT or related field preferred. * Experience: 1+ year of experience in a help desk, IT support, or desktop technician role. • Clearance: U.S. citizenship required;, • ability to obtain and maintain DoD Secret Clearance. Certifications (DoD 8570 IAT Level I requirement): One of the following required within 6 months of hire: * CompTIA A+ * CompTIA Network+ * CompTIA Security+ CE * Equivalent IAT Level I certification * Technical Skills: Knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking. * Training Requirements (must be completed within 30 days of hire, then annually): * DoD Cyber Awareness / IA Training * DoD AT Level I (Anti-Terrorism Awareness) * OPSEC Awareness Training (Level I) * iWATCH Training * Understanding of network connectivity, endpoint security practices, and IT troubleshooting techniques. * Strong attention to detail and organizational skills. * U.S. citizenship (required for access to government systems). * Ability to obtain and maintain a government security clearance. Preferred: * Familiarity with NIST SP 800-171, DFARS, or CMMC frameworks. * Experience working in a government or defense contracting environment. * Exposure to Active Directory, endpoint protection platforms, and helpdesk ticketing systems. Work Conditions * Onsite work required at our Honolulu, Hawaii location. * Standard duty hours: Monday – Friday, 0800–1600 HST, excluding federal holidays. • May involve occasional lifting (up to 25 lbs.), equipment setup, and off-hours/on-call support for outages or updates. Apply today to become part of a mission-driven team supporting national security through innovative cybersecurity solutions! Powered by JazzHR WbBjTfa88e

Job DescriptionTop Job Located in Honolulu, HI Salary: $60-80k Now Hiring: Store Manager(Honolulu, HI) Pay: $60-80k (Direct Hire Opportunity) | Full-Time | Onsite Location: Honolulu, HI Schedule: Monday to Friday, 8:00 AM - 5:00 PM Are you a seasoned leader with a passion for retail, hospitality, or food service? We're looking for a Store Manager to oversee daily operations, drive sales, and lead a high-performing team at our snack retail location. This role is ideal for someone who thrives in a fast-paced environment and values long-term growth. Store Manager Perks: • Full coverage of Medical, Dental, Vision, and Drug insurance, • Opportunities for accrued Paid Time off, yearly bonuses, and profit sharing, • Professional and welcoming environment, • Manage store operations including staffing, inventory, merchandising, and customer service., • Lead and motivate team members to meet sales goals and deliver exceptional guest experiences., • Ensure compliance with company policies, health and safety standards, and operational procedures., • Monitor performance metrics and implement strategies for continuous improvement., • 3+ years of management experience in retail, hospitality, or food service (preferably small business experience)., • Proven track record of longevity in previous roles (minimum 3 years per company)., • Strong leadership, communication, and organizational skills., • Ability to work flexible hours, including weekends and holidays. About Us: Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers. #HIOFFICE Express Office: Pearl City 945 Kamehameha Highway Unit 5 Pearl City, HI 96782