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Job Description This opportunity is a full-time on-site position in Jeffersonville, IN. When you join the team as the Patient Services Associate, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. A typical day in this role will include ownership of your patients cases from initiation to closure to include; benefit investigations, prior authorizations / denial appeals, determining financial qualifications for assistance programs and assisting patients or other callers/stakeholders through resolution (via email, inbound/outbound calls and using our patented technology) by using your critical thinking skills and your knowledge of the program and industry rules and standards. This role requires a high level of ownership, attention to detail and patient focus and will put your problem-solving skills to the test! A typical day in the life of a Patient Services Associate will include the following: The responsibilities include, but are not limited to the following: • Relationship Management, • Builds trusted relationships with patients, prescribers, client stakeholders through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients, • Manages all relationships in a manner that adheres to healthcare laws and regulations, • Benefit Verification:, • Performing patient level benefits verifications as applicable for all major medical and pharmacy benefits plans., • Completion of the template forms that provide patient level benefits Coverage Determination Summary., • Coordination of prior authorizations based on payer guidelines and in compliance with law, regulation or guidance., • Patient Assistance:, • Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines., • Determination of patient’s eligibility based upon program criteria for qualification., • Communicating the patient’s eligibility to the patient, healthcare provider, and/or consignment pharmacy., • Communications, • Performs program welcome calls to patients, • Performs post Benefits Investigation calls to patients and physicians explaining coverage options, • Manages all client inquiries unable to be determined by client through reporting, • Manages HCP inquiries, as applicable, pursuant to business rules, • Inbound Call Management, • Manages inbound calls as directed by the program-approved FAQs, • Triage patients to internal or external resources as appropriate, • Personalized Case Management, • Provides personalized case management to patients and HCPs including outbound communication to HCPs and patients to communicate benefit coverage and next steps in obtaining coverage, • Leverages electronic tools to identify benefits and payer coverage; completes manual benefit investigation as needed, • Identifies and communicates patient’s plan benefit coverage including the need for prior authorization, appeal, tier exception, and/or formulary exclusions, • Uses electronic resources to obtain benefit coverage outcome and if needed, outbound call to payers and HCPs to follow up on proper submission and/or outcome, • Coordinates nurse teach with field-based nurse educators, as applicable to program, • Supports adherence services through coordination of nurse follow up, as applicable to program, • Identifies peer support resources for patients, • Coordinates shipment of product through patient assistance program and/or bridge program from the PharmaCord pharmacy, • Proactively communicates needs for reverification of prior authorization or re-enrollment for patient assistance program, • Reports adverse events, Product complaints, special situation reports and/or medical inquiries received in accordance with SOPs and the Business Rules, • Documents all activities within the PharmaCord Link system in accordance with business requirements, • Answer and assist inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals., • Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy., • Review and identification of information that is missing and/or incorrect within program service requests/program applications., • Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices., • Provides timely feedback to the company regarding service failures or customer concerns, • Effectively uses our internal technology platform, Link, to complete claims processing and keep workflows moving., • Communicate with key medical practice accounts, sales representatives regarding the status of cases. Provide consultative services where issues arise on how obstacles can be overcome to get patient on paid therapy. Successful candidates possess the following personal attributes: • Detail oriented, • Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners), • Ability to handle personal health information with confidentiality, • Commitment to honesty and integrity, • Accountability for results, • Professional telephone etiquette, • Self-awareness of your own emotions and the potential impact on others, • Basic computer knowledge, • Ability to multitask effectively, • Ability to recognize emotions and their effects, • Sureness about self-worth and capabilities, • Manage disruptive impulses, • Maintain standards of honesty and integrity, • Takes responsibility for performance, • Adapts and handles change with flexibility, • Is innovative and open to new ideas, • Achievement driven; constant striving to improve or to meet a standard of excellence, • Aligns with the goals of the group or organization, • Ready to take initiative and act on opportunities, • Be optimistic and pursue goals persistently despite obstacles and setbacks, • Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners, • Clear and concise communication, • Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required, • Customer service and healthcare industry experience strongly preferred, • Ability to work an 8.5-hour shift between 8 am to 11 pm, Monday to Friday required, • Bi-lingual in English and Spanish or Chinese/Mandarin is a plus, • All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19, • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy., • Although very minimal, flexibility to travel as needed is preferred., • This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 8pm Monday through Friday. A shift will be assigned and may change depending on business need., • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc., • Company paid Short-term Disability (STD), • Increased competitive 401(k) company match up to 4%, • Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees, • PharmaCord has not increased healthcare premiums in the past 4 years, • Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents), • Wellness discounts of up to $260 per year for participation in wellness program, • Annual HSA employer contribution, • Company paid and voluntary Life Insurance options, • Voluntary Life, AD&D and Long-Term Disability Insurances, • Paid Parental Leave of Absence, • Wellness and Employee Assistance Programs, • PTO benefits, flex days and paid holidays, • Employee Referral Program, • Ambassador Program, • Competitive starting pay rates, • Toll reimbursement program (valued at $678.60 per year), • Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021, • Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace, • Opportunities for advancement with a company that supports personal and professional growth, • A challenging, stimulating work environment that encourages new ideas, • Exposure to many learning and development opportunities, • Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer. In order to maintain a safe workplace for our team members, PharmaCord strongly encourages that all employees are vaccinated against COVID-19. PharmaCord is unable to sponsor employees at this time. Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook! Company DescriptionOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy. We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists. We are PharmaCord, a purpose-driven organization on a rapid growth journey. Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.\r\n\r\nWe deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists.\r\n\r\nWe are PharmaCord, a purpose-driven organization on a rapid growth journey.\r\n\r\nOur Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.

Job Description Job Description Our team is growing again, and we are looking for a person who can help welcome our customers to our business and assist us with customer service related goals! We are Southern Indiana’s best martial arts academy, dance school and camp programs, and we provide classes to children, teens, and adults! Our programs are a blast and we have a high-energy environment! If you love to be around happy people who love achieving goals, then our academy is going to be a perfect fit! Please read below for our requirements: • Must have a clean criminal background, • Must have reliable transportation, • Must have computer skills including: Microsoft word, (Basic) Microsoft excel, and general Internet search skills., • Must have knowledge of social media platforms including: Facebook, Twitter, and Instagram., • Must currently own a smart phone and lap top computer., • Must have great phone and texting skills., • Monday – late afternoon to evening, • Tuesday - late afternoon to evening, • Thursday - late afternoon to evening If you feel that you will be the perfect fit for our incredible team, please apply today! We look forward to speaking with you soon! Awesome Sports and Camps By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Awesome Sports and Camps provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Part-time Pay: $12.00 - $13.00 per hour Benefits: • Evening shift, • Tuesday evening, Thursday evening, Saturday morning/afternoon, • No

Job DescriptionCompany Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description The Territory Manager will be a part of Milestone Pharmaceuticals new sales team provided by EVERSANA that will be launching a new therapy in the cardiovascular therapeutic space. The Territory Manager will achieve territory sales goals by promoting Milestone Pharmaceuticals new therapy to physicians as well as other medical personnel within their assigned geography. The Representative will educate physicians and office staff on the use, characteristics, advantages, indications, and all other developments related to promoted product(s). The Representative will professionally represent Milestone Pharmaceuticals and EVERSANA in the field and ensure high levels of visibility and customer satisfaction in the territory. The Representative will maintain effective communication and relationships with key external and internal customers. This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics. This position needs someone who is self-driven and has had a high record of personal and professional achievements. Often seen as a go-getter, inspirational, motivating — someone with initiative and drive, someone who's ambitious; someone who'd instead take the reins themselves than wait for things to get done. Someone highly motivated, proactive, and actively seeks opportunities to achieve goals, often going above and beyond their assigned tasks. EVERSANA Deployment Solutions offers our employees competitive compensation, fleet vehicle package, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: • Achieve territory product sales goals while adhering to ethical sales practices, compliance guidelines, and required promotional regulations, • Effectively promote and educate targeted physicians/HCPs on the use of product portfolio through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means., • Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc., • Ensure high performance levels of call and field productivity., • Meet call plan expectations and achieve territory product sales goals while adhering to ethical sales practices, compliance guidelines, and required promotional regulations, • Execute company-approved product marketing plans and territory/regional business plan activities, • Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/ initiatives as identified by sales management, • Ensure territory sales strategy execution using periodic territory business plan, regional business plan, and call activity reports, • Accurately report/submit sales call activities, territory expenses and written reports in a timely manner and within deadlines defined by leadership, • Attend all company-sponsored sales and medical meetings as directed by sales leadership, • Balance territory and regional work and projects while maintaining a solid level of sales performance, • Exhibit an acceptable level of skill in all competencies, • Demonstrate sales influence within territory, • Travel as needed throughout the territory (to include overnights) to see targeted HCPs as required by call plan #LI-CG1 Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Bachelor’s Degree or higher from an accredited College or University is required, • 2 + years of current related pharmaceutical/med device/diagnostics sales experience, • Cardiovascular experience preferred, • Ability to learn, comprehend and apply medical, scientific, and commercial information to drive increased product utilization among assigned customers, • Strong sales aptitude and selling related experience through education and/or work experience, • Documented record of sales success from previously held positions, • Solid communication, facilitation and presentation skills, • Proactive; can do approach, • Problem solving ability, • Solid motivational and persuasion skills, • Demonstrates team orientation, • Proficient in MS Office Suite, • Ability to travel (to include overnight) as required Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient’s best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter

Job DescriptionWachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! We are currently seeking a Traveling Lead Foreman to oversee and execute heavy commercial electrical projects across various industrial sites. While the job environments are industrial, the scopes of work typically involve straightforward but time-sensitive tasks. This role is ideal for a motivated leader who thrives under pressure, works well with a team, and takes initiative to solve problems and drive results. Key Responsibilities • Lead a minimum crew of 4 (typically 2 licensed electricians and 2 apprentices) on each job site, • Manage project timelines, labor, and site coordination under strict deadlines, • Read and interpret blueprints, one-lines, and electrical schematics, • Execute and oversee a range of electrical work including:, • Conduit and wiring installations, • Generator and UPS system installations, • Low- and medium-voltage systems, • Maintain daily communication with project managers and office staff, • Ensure strict compliance with safety standards and project specifications, • Provide clear and professional verbal and written communicationIdeal Candidate, • Proven experience leading larger-scale commercial or industrial electrical projects, • Strong problem-solving skills and the ability to make quick decisions in the field, • Desire and ability to work up to 60 hours per week, • Willingness to travel extensively; travel is a key requirement for this role, • Ability to work independently and lead a team with minimal supervision, • High level of accountability, reliability, and professionalismQualifications, • Journeyman Electrician License is a MUST, • 5+ years of field experience in electrical construction, • Prior leadership or foreman experience is strongly preferred, • Strong working knowledge of electrical codes, installation practices, and jobsite safety, • Proficiency with blueprint and schematic reading

Job Description Operations and Administrative Coordinator JOB OVERVIEW The Operations and Administrative Coordinator (OAC) plays a crucial role in ensuring the successful execution of projects at the Louisville-Jefferson County Riverport Authority (LRA) and is responsible for performing and coordinating a variety of administrative tasks. Further, the OAC may assist the LRA in optimizing the tools and software used to communicate with its stakeholders and organize its work. REPORTS TO The Operations and Administrative Coordinator will report to LRA’s Executive Vice President (EVP), an executive with more than 20 years’ experience in planning and managing international supply chains and a nationally recognized leader within the Kentucky and U.S. Foreign-Trade Zone (FTZ) community. RESPONSIBILITIES AND DUTIES Foreign-Trade Zone 29 Administration · Assist the Executive VP with FTZ applications. · Conduct regular communications with FTZ 29 operators and report issues and suggestions to the EVP. · Maintain and monitor FTZ 29 Site & Operator Database and the Online FTZ Information System (OFIS) portal to ensure: ² Operator agreements are renewed on time. ² Accurate information is provided to the OFIS website. ² Accurate site and operator information is on file. · Coordinate FTZ 29’s National Association of Foreign Trade Zones (NAFTZ) membership benefits with operators and the NAFTZ. · Assist the EVP with outreach and events Operations and Projects · Assist the EVP with railroad, port operations, and real estate development matters. · Assist the EVP with requests from Jefferson Riverport International businesses and owners. ² Work with the Riverport Business Association (RBA) to support RBA programming and events. · Monitor, maintain, and update the LRA website, as directed. · Monitor and maintain LRA’s social media accounts on LinkedIn, X, and Facebook. ² Post weekly or more often @LinkedIn, as directed by the EVP ² Interact with the LRA’s partners and stakeholders posts on all three platforms. · Assist with other assigned projects, as directed: ² Coordinate projects from start to finish. ² Ensure the schedule, budget, and details of a project are well organized. ² Coordinate and schedule meetings, workshops, and other project-related events. ² Act as a liaison between project stakeholders and communicate to ensure project progress. ² Track project milestones and deadlines. ² Identify and resolve project issues and risks. General Administration · Execute administrative tasks for the organization. ² Perform routine LRA’s administrative and communications tasks. ² Coordinate administrative tasks and projects with staff, Board of Directors, and external stakeholders. ² Prepare and deliver reports, presentations, and other communications. ² Organize and manage events and projects. ² Ensure that schedule deadlines are proactively communicated and met. · Serve as the initial point of contact for LRA’s Management Information System, Voice Over Internet Protocol, and other service providers. · Perform any other duties or tasks as assigned. QUALIFICATIONS ● Desire to learn about: ² U.S. Foreign-Trade Zones and international supply chain operations. ² Inland port and railroad services. ² Economic development related to commercial real estate development. ² Advocacy and government affairs. ● Preferred education, experience, and skills. ² Degree in Logistic /Supply Chain Management, Marketing, Communications, Business, or a related field. ² 1-3 years of logistics, supply chain, administrative and/or marketing experience. ² Strong organizational, presentation, and project management skills. ² Excellent written and verbal communication skills. ² Considerable knowledge and experience using computer software programs including Word, Excel, PowerPoint, Outlook, Publisher, Adobe, Adobe Photoshop, Word Press, and Adobe Graphics. ² Considerable knowledge and experience using social media platforms including LinkedIn, “X” (Twitter), and Facebook. ² Knowledge and experience using a Customer Relationship Management database. ² Ability to perform the physical and cognitive tasks outlined in the job description. · Beneficial additional education, experience, and skills. ² Knowledge and understanding of supply chain and logistics operations. ² Knowledge and understanding of warehousing operations and equipment. ² Knowledge and understanding of U.S. Customs and Border Protection regulations. ² Knowledge of CBP ACE software, import documents, and inventory control. REQUIRED LICENSES AND CERTIFICATIONS · Valid driver’s license and a safe driving record. · Ability to pass Department of Homeland Security, Transportation Security Administration, Federal Aviation Administration, Customs and Border Protection, and Immigration and Customs Enforcement security checks. · Ability to perform all the essential functions of the job outlined without creating a direct threat to the safety of oneself or others.

Job Description Chiropractor – Full Time Location: Clarksville, IN A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary The Joint Chiropractic is seeking a dedicated and motivated Chiropractor to join our growing team. This full-time role focuses on delivering exceptional patient care in a supportive, streamlined environment, allowing you to focus on what you do best, improving lives through routine chiropractic care. Key Responsibilities • Consult with patients by reviewing health and medical histories, examining, and evaluating neuromusculoskeletal systems, • Perform manual adjustments to the spine and other joints to correct musculoskeletal conditions, • Educate patients on the benefits of routine chiropractic care and recommend treatment plans, • Maintain accurate and timely patient records, • Arrange for diagnostic imaging when medically necessary and analyze results, • Build positive doctor-patient relationships, • Doctor of Chiropractic (D.C.) degree from an accredited chiropractic college, • Valid DC license in the applicable state, • Passing scores for NBCE Parts I–IV (or recent SPEC exam), • Eligible for malpractice insurance This role requires availability [Insert Availability] with [Insert Occasional Travel if Applicable]. Compensation and Benefits • Starting salary: $40-45/hr depending on experience, • Bonus on performance, • 4-5 day workweek , weekends, • PTO accrual, • Company-paid malpractice insurance, • License renewal reimbursement Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit , or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR tkWtWO9hlv

Job Description When you join the team as the Case Manager, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. You’ll have the opportunity for yearly merit increases. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits & Perks below to learn more! A typical day in this role will include ownership of your patients cases from initiation to closure to include; benefit investigations, prior authorizations / denial appeals, determining financial qualifications for assistance programs and assisting patients or other callers/stakeholders through resolution (via email, inbound/outbound calls and using our patented technology, PharmaCord Lynk) by using your critical thinking skills and your knowledge of the program and industry rules and standards. This role requires a high level of ownership, attention to detail and patient focus and will put your problem-solving skills to the test! A typical day in the life of a Case Manager will include the following: The responsibilities include, but are not limited to the following: • Relationship Management, • Builds trusted relationships with patients, prescribers, client stakeholders through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients, • Manages all relationships in a manner that adheres to healthcare laws and regulations, • Communications, • Performs program welcome calls to patients, • Performs post Benefits Investigation calls to patients and physicians explaining coverage options, • Manages all client inquiries unable to be determined by client through reporting, • Manages HCP inquiries, as applicable, pursuant to business rules, • Inbound Call Management, • Manages inbound calls as directed by the program-approved FAQs, • Triage patients to internal or external resources as appropriate, • Personalized Case Management, • Provides personalized case management to patients and HCPs including outbound communication to HCPs and patients to communicate benefit coverage and next steps in obtaining coverage, • Leverages electronic tools to identify benefits and payer coverage; completes manual benefit investigation as needed, • Identifies and communicates patient’s plan benefit coverage including the need for prior authorization, appeal, tier exception, and/or formulary exclusions, • Uses electronic resources to obtain benefit coverage outcome and if needed, outbound call to payers and HCPs to follow up on proper submission and/or outcome, • Coordinates nurse teach with field-based nurse educators, as applicable to program, • Supports adherence services through coordination of nurse follow up, as applicable to program, • Identifies peer support resources for patients, • Coordinates shipment of product through patient assistance program and/or bridge program from the PharmaCord pharmacy, • Proactively communicates needs for reverification of prior authorization or re-enrollment for patient assistance program, • Reports adverse events, Product complaints, special situation reports and/or medical inquiries received in accordance with SOPs and the Business Rules, • Detail oriented, • Professional telephone etiquette, • Self-awareness of your own emotions and the potential impact on others, • Basic computer knowledge, • Ability to multitask effectively, • Ability to recognize emotions and their effects, • Sureness about self-worth and capabilities, • Manage disruptive impulses, • Maintain standards of honesty and integrity, • Takes responsibility for performance, • Adapts and handles change with flexibility, • Is innovative and open to new ideas, • Achievement driven; constant striving to improve or to meet a standard of excellence, • Aligns with the goals of the group or organization, • Ready to take initiative and act on opportunities, • Be optimistic and pursue goals persistently despite obstacles and setbacks, • Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners, • Bachelor’s degree in arts and sciences, social work, public health administration or a related field required, • Customer service and healthcare industry experience is preferred, • Ability to work an 8.5-hour shift between 8 am to 8 pm, Monday to Friday required, • Bi-lingual in English and Spanish or Chinese/Mandarin is a plus, • This is an office-based position, the ability to sit for extended periods of time is necessary, • Although very minimal, flexibility to travel as needed is preferred, • All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19, • Ability to sit for extended periods of time, • Ability to travel as needed, • This is a full-time or part-time position (depending on business need). Standard shifts fall between our business hours of 8am to 8pm and will depend on business need., • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Our Benefits & Perks • Company paid Short-term Disability (STD), • Increased competitive 401(k) company match up to 4%, • Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees, • Wellness discounts of up to $260 per year for participation in wellness program, • Annual HSA employer contribution, • Company paid and voluntary Life Insurance options, • Voluntary Life, AD&D and Long-Term Disability Insurances, • Paid Parental Leave of Absence, • Wellness and Employee Assistance Programs, • PTO benefits, flex days and paid holidays, • Employee Referral Program, • Ambassador Program, • Competitive starting pay rates, • Yearly merit increases, • Toll reimbursement program (valued at $655.20 per year), • This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules., • Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021, • Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace, • Opportunities for advancement with a company that supports personal and professional growth., • PharmaCord has doubled in size over the last few years and expects to be over 1000 employees by the end of 2023 giving current employees first access to promotional opportunities, • A challenging, stimulating work environment that encourages new ideas, • Exposure to many learning and development opportunities, • Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer. In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19. Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook! Work Remotely • NoCompany DescriptionOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy. We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists. We are PharmaCord, a purpose-driven organization on a rapid growth journey. Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.\r\n\r\nWe deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists.\r\n\r\nWe are PharmaCord, a purpose-driven organization on a rapid growth journey.\r\n\r\nOur Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.

Job Description Ranked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. If you are ready to find your space and create your future, you belong with us. As a Tax Intern, you will: With a Cherry Bekaert internship, you will gain insight into the public accounting profession and build a solid foundation for your career. • Work for multiple supervisors on a variety of client engagements, • Apply accounting knowledge while performing client work using Firm technology, • Shadow Tax professionals of all levels, • Participate in team building and training initiatives, • Participate in and present on a marketing or research project, • Juniors or seniors enrolled in an accredited accounting or related program, two years from graduation, • Cumulative GPA of 3.0/4.0 or above preferred, but not required, • Proficiency with computers and spreadsheet software programs, • Shared values, including uncompromising integrity, a passion for excellence, and mutual respect, • The opportunity to innovate and do work that motivates and engages you, • A collaborative environment focused on your career growth and continuous professional development About Cherry Bekaert: Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLC and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLC is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure. Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is $30.00 - 35.00 per hour. Individual salaries within this range are determined by a variety of factors including but not limited to education, experience, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLC and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook. © 2024 Cherry Bekaert. All Rights Reserved.

Job Description Ranked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. If you are ready to find your space and create your future, you belong with us. As an Tax Intern, you will: With a Cherry Bekaert internship, you will gain insight into the public accounting profession and build a solid foundation for your career. • Work for multiple supervisors on a variety of client engagements, • Apply accounting knowledge while performing client work using Firm technology, • Shadow Tax professionals of all levels, • Participate in team building and training initiatives, • Participate in and present on a marketing or research project, • Juniors or seniors enrolled in an accredited accounting or related program, two years from graduation, • Cumulative GPA of 3.0/4.0 or above preferred, but not required, • Proficiency with computers and spreadsheet software programs, • Shared values, including uncompromising integrity, a passion for excellence, and mutual respect, • The opportunity to innovate and do work that motivates and engages you, • A collaborative environment focused on your career growth and continuous professional development About Cherry Bekaert: Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLC and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLC is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure. Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is $30.00 - 35.00 per hour. Individual salaries within this range are determined by a variety of factors including but not limited to education, experience, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLC and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook. © 2024 Cherry Bekaert. All Rights Reserved.

Job Description Ranked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. If you are ready to find your space and create your future, you belong with us. As a Tax Intern, you will: With a Cherry Bekaert internship, you will gain insight into the public accounting profession and build a solid foundation for your career. • Work for multiple supervisors on a variety of client engagements, • Apply accounting knowledge while performing client work using Firm technology, • Shadow Tax professionals of all levels, • Participate in team building and training initiatives, • Participate in and present on a marketing or research project, • Juniors or seniors enrolled in an accredited accounting or related program, two years from graduation, • Cumulative GPA of 3.0/4.0 or above preferred, but not required, • Proficiency with computers and spreadsheet software programs, • Shared values, including uncompromising integrity, a passion for excellence, and mutual respect, • The opportunity to innovate and do work that motivates and engages you, • A collaborative environment focused on your career growth and continuous professional development About Cherry Bekaert: Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLC and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLC is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure. Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is $30.00 - 35.00 per hour. Individual salaries within this range are determined by a variety of factors including but not limited to education, experience, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLC and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook. © 2025 Cherry Bekaert. All Rights Reserved.

Job Description Ranked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. If you are ready to find your space and create your future, you belong with us. As a Tax Intern, you will: With a Cherry Bekaert internship, you will gain insight into the public accounting profession and build a solid foundation for your career. • Work for multiple supervisors on a variety of client engagements, • Apply accounting knowledge while performing client work using Firm technology, • Shadow Tax professionals of all levels, • Participate in team building and training initiatives, • Participate in and present on a marketing or research project, • Juniors or seniors enrolled in an accredited accounting or related program, two years from graduation, • Cumulative GPA of 3.0/4.0 or above preferred, but not required, • Proficiency with computers and spreadsheet software programs, • Shared values, including uncompromising integrity, a passion for excellence, and mutual respect, • The opportunity to innovate and do work that motivates and engages you, • A collaborative environment focused on your career growth and continuous professional development About Cherry Bekaert: Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLC and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLC is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure. Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is $30.00 - 35.00 per hour. Individual salaries within this range are determined by a variety of factors including but not limited to education, experience, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLC and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook. © 2025 Cherry Bekaert. All Rights Reserved.

Job Description Ranked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. If you are ready to find your space and create your future, you belong with us. As an Audit Intern, you will: With a Cherry Bekaert internship, you will gain insight into the public accounting profession and build a solid foundation for your career. • Work for multiple supervisors on a variety of client engagements, • Apply accounting knowledge while performing client work using Firm technology, • Shadow Audit professionals of all levels, • Participate in team building and training initiatives, • Participate in and present on a marketing or research project, • Juniors or seniors enrolled in an accredited accounting or related program, two years from graduation, • Cumulative GPA of 3.0/4.0 or above preferred, but not required, • Proficiency with computers and spreadsheet software programs, • Shared values, including uncompromising integrity, a passion for excellence, and mutual respect, • The opportunity to innovate and do work that motivates and engages you, • A collaborative environment focused on your career growth and continuous professional development About Cherry Bekaert: Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLC and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLC is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure. Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is $30.00 - 35.00 per hour. Individual salaries within this range are determined by a variety of factors including but not limited to education, experience, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLC and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook. © 2024 Cherry Bekaert. All Rights Reserved.

Job Description When you join the team as a Supervisor, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You will provide leadership to a team who will compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. A typical day in the life of a Supervisor will include but not be limited to the following: • Daily program operational management, • Ensuring contracted Service Level Agreement adherence, • Implementing and managing on-going client specific business rules, • Proactively communicating to your team daily to ensure engagement and alignment to day to day program operations and goals, • Team hiring, development and training, • Ensuring daily program staffing levels are consistent with daily program needs, • Making certain that direct reports receive the training needed to be proficient in their roles, • Working proactively with Human Resources to develop a steady pipeline of potential candidates as needed to meet current and future program needs, • Providing consistent, timely coaching and development for direct reports for a functional area, • Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners), • Accountable for results and team performance, • Able to plan and prioritize tasks and strong attention to detail, • Capable of managing disruptive impulses and handle potentially stressful situations, • Proficient in emotional intelligence (able to recognize emotions and their effects)able, • Able to handle personal health information with confidentiality, • Committed to honesty and integrity, • Professional and have a strong sense of proper business and customer service etiquette, • A clear communicator both verbal and written, • Proficient with computer usage, • Adaptable to change, • Capable of taking personal initiative and making a commitment to your team and organizational goals, • Able to work effectively within a team, • 2+ years of experience in the healthcare industry, • Bachelor’s degree preferred, • Previous personnel/team management experience/ call center experience preferred, • Knowledge of the specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus, • Previous experience leading customer service teams is a plus, • All employees working onsite in a PharmaCord facility are required to be vaccinated against COVID-19, • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy., • Although very minimal, flexibility to travel as needed is preferred. Our Benefits & Perks • Company paid Short-term Disability (STD), • Increased competitive 401(k) company match up to 4%, • Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees, • Wellness discounts of up to $260 per year for participation in wellness program, • Annual HSA employer contribution, • Company paid and voluntary Life Insurance options, • Voluntary Life, AD&D and Long-Term Disability Insurances, • Paid Parental Leave of Absence, • Wellness and Employee Assistance Programs, • PTO benefits, flex days and paid holidays, • Employee Referral Program, • Ambassador Program, • Competitive starting pay rates, • Yearly merit increases, • Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021, • Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace, • Opportunities for advancement with a company that supports personal and professional growth, • PharmaCord has doubled in size over the last few years and expects to be over 1000 employees by the end of 2023 giving current employees first access to promotional opportunities, • A challenging, stimulating work environment that encourages new ideas, • Exposure to many learning and development opportunities, • Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer. In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19. Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook! Company DescriptionOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy. We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists. We are PharmaCord, a purpose-driven organization on a rapid growth journey. Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.\r\n\r\nWe deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists.\r\n\r\nWe are PharmaCord, a purpose-driven organization on a rapid growth journey.\r\n\r\nOur Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.