General Manager. General Manager Job Description
The Turk’s Inn was founded in 1934 in the north woods of Wisconsin, where for 80 years it served steaks and chops alongside more exotic fare in a lush Arabesque setting. Upon its closing in 2014, we committed to keeping the spirit of Turk’s alive, moving it part and parcel from Wisconsin to Brooklyn, expanding on the concept to keep it fresh and interesting for a new generation of Turk’s patrons.
In its new home, the Turk’s Inn will be a 60-seat dining room inspired by the original, a take-out kiosk serving deluxe shawarma, a rooftop patio, and a 300-person nightclub called The Sultan Room.
The Turk’s Inn is looking for an experienced and enthusiastic General Manager to join our opening team. The General Manager will direct all aspects of FOH operations for the business, including our restaurant, nightclub, rooftop patio, and take-out kiosk. Additionally, the GM will manage our wine program, and candidates must have experience with wine buying and wine training. Our ideal candidate will be a passionate, respectful, hospitality-focused leader with the ability to delight our guests while inspiring our entire team.
Essential Duties and Responsibilities
Develop, implement, and maintain top-level service standards, procedures, and processes.
Build strong, long-lasting relationships with our guests. Address any guest complaints and concerns immediately.
Uphold and administer all company standards and values.
Manage FOH service 4-5 nights per week.
Oversee all FOH hiring, scheduling, training, evaluation, discipline, and termination.
Manage our wine program, including purchasing, pricing, inventorying, receiving, and staff training.
Manage our POS system.
Work closely with owners and other managers to carefully manage labor, product, and supply budgets.
Preform daily cash reconciliation procedures (do the books).
Diligently observe all in-house administrative processes. Work closely with owners and...