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Who We Are: We are a fast-growing Global Media Company specializing in Personal Development and Leadership. With our rapid expansion across the UK, we’re on the lookout for ambitious leaders to join our thriving team. We provide a proven online business system designed for individuals seeking independence, work-life balance, and financial freedom. This opportunity is perfect for those who value flexibility and are driven to create a global client base while enjoying rewards that reflect their efforts and determination. No sales experience? No worries! We take care of the sales for you, so you can focus on your strengths and personal growth. With unlimited earning potential, this role is tailor-made for individuals ready to take their careers to exceptional heights. As demand surges and talent shortages grow in the UK, there’s never been a better time to step into a role that allows you to build your own business, take charge of your career, and achieve your professional goals. What We’re Looking For: We’re seeking self-motivated individuals with the discipline to work from home and a commitment to personal development. Experience isn’t required, but high energy, enthusiasm, and a drive for growth are essential qualities for success in this role. Are You Ready? If you’re ready to unlock the financial and personal rewards of self-employment, now is the time to take action. This is your chance to elevate your career and create a future you control. Not suitable for students Step into your greatness and create a life of purpose, growth, and success. Carpe diem—submit your application today, and let's embark on this exceptional journey together.

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

We’re a laid-back, fun-loving pizza joint serving up delicious slices, cold drinks, and great vibes. Our place is all about good food and a welcoming atmosphere. We’re on the hunt for a dynamic Restaurant Manager to lead our team and keep the good times rolling. Job Overview: As the Restaurant Manager, you’ll oversee daily operations, ensuring top-notch customer service, smooth team coordination, and an all-around awesome experience. You’re a natural leader who thrives in a fast-paced environment and loves making people happy. What You’ll Do: Lead floor operations, ensuring customers have a memorable dining experience. Manage and motivate the team with clear communication and support. Handle customer concerns with a smile, keeping them coming back. Assist in hiring, training, and developing team members. Ensure the restaurant stays clean, organized, and ready for action. Oversee opening and closing tasks, maintaining operational excellence. What We’re Looking For: Previous management experience in casual dining. An upbeat, approachable attitude with a love for people and pizza. Strong communication and problem-solving skills. A team-first mindset with a hands-on leadership style. What We Offer: A fun, supportive work environment that feels like family. Flexible scheduling and growth opportunities. Competitive pay and performance-based rewards. Free pizza (of course)!

Packer Production Site (SW8) Birley Bakery and Chocolate Shop is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and aims to create a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We will fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Packer to join our team at our state of the art, exceptionally equipped production kitchen located near Battersea. The benefits our Packer will receive are: - 28 days holiday per year on a pro-rata basis (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Packer are: - Printing, packing and organizing orders for the different outlets of the company - Receiving goods and ensuring quality and food safety meets requirements - Ensure the par level assigned of packed goods, and control packaging stock level ** The working hours:** - The hours for this role are 42.5 hours Monday - Friday. If you feel that you have the experience and skills to join our team at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

About Us RizzingUpCart, a boutique e-commerce website specialising in premium cashmere clothing, is expanding its services to offer comprehensive e-commerce website development solutions. We are passionate about empowering businesses to enhance their online presence and achieve their sales targets. We are seeking an experienced and client-focused Account Manager to join our team. This role involves working closely with clients to optimise their CRM systems, manage new feature rollouts, and deliver strategic insights to support their growth. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring alignment with their business objectives and maintaining excellent client relationships. Build and nurture long-term partnerships to foster trust and loyalty. Oversee the implementation of new business features and software updates in clients’ CRM systems, including testing and validation processes. Collaborate with technical teams to gather and prioritise system requirements. Assist clients in enhancing the visualisation and usability of their information systems to improve operational efficiency. Offer tailored recommendations for improving system functionality. Collaborate with clients to identify, evaluate, and implement new system features that support their business objectives. Provide consultative advice on system upgrades and feature purchases. Analyse clients’ operations with a focus on enhancing sales and revenue growth. Deliver actionable strategies to help clients achieve measurable success in their e-commerce initiatives. Requirements Experience Demonstrable experience in account management, customer success, or a related field. Hands-on involvement in the development or management of user payment systems, with a strong grasp of client workflows and business requirements. Skills Solid understanding of CRM systems and e-commerce platforms. Strong analytical skills to translate complex client needs into practical solutions. Excellent communication and interpersonal skills. Strategic thinking with a customer-centric approach. Preferred Qualifications Experience in optimising information systems and delivering sales-focused solutions. Familiarity with data visualisation and reporting tools. What We Offer A dynamic and collaborative working environment. Opportunities to work with boutique e-commerce businesses. Competitive salary and benefits package. Professional development and career progression opportunities. Join RizzingUpCart and become part of our mission to revolutionise e-commerce solutions!

Company: Happio.io Join our dynamic and supportive team at Happio.io, where we merge technology and mental health expertise to make a meaningful impact. We’re looking for a highly skilled and experienced Paid advertising/Digital Marketing Professional to drive our mobile app marketing efforts, including ASA, ASO, Google Ads, and PPC campaigns across social media platforms. This is a fully remote position for an English-speaking professional with a professional level in English, as all meetings are conducted in English. You can be based anywhere in the world, with a passion for results and the flexibility to collaborate during daily meetings with our international team. Note: No agencies – this is a direct hire opportunity. Important: Applications must have a cover letter to be accepted. What You'll Do Plan, execute, and optimise paid advertising campaigns across mobile app marketing channels, including SEO, Google Ads, ASA/ASO, and social media platforms. Collaborate in daily morning meetings to review campaign performance, discuss reports, and contribute to design work. Analyse campaign data to provide actionable insights and recommend strategies for growth. Create compelling ad copy, design recommendations, and A/B testing strategies to maximise ROI. Stay current with the latest mobile app marketing trends, digital advertising, behavioural science, and mental health-related strategies. Bring creative solutions to challenges and think critically to solve problems effectively. What We’re Looking For 6+ years of experience in mobile app marketing, including SEO, ASA, ASO, Google Ads, and PPC campaigns on social media platforms. A self-starter with a team-playing mindset. A clear understanding of a sales process. A creative thinker with a passion for problem-solving and innovative approaches. Strong analytical skills and the ability to turn data into effective strategies. Professional level English (essential). Examples of successful campaigns and references to demonstrate expertise. A collaborative mindset with the flexibility to attend daily team meetings in English. Desirable: Knowledge of behavioural science and understanding of mental health and therapy topics. What We Offer A permanent freelance position with the flexibility of remote working. A supportive team of tech and mental health professionals. The opportunity to contribute to a company making a difference in mental health and wellbeing. Starting 5 hours a day Monday - Friday Competitive pay, with potential for long-term collaboration. How to Apply: Please submit your CV along with: Examples of mobile app marketing campaigns you have worked on. References. A brief description of your experience and typical working day. A cover letter explaining why you’re the perfect fit for this role.

We are seeking an experienced manager to assume the position of General Manager at a well-established gym in Eltham. The gym has been open for 3 years, we are looking for a committed individual to lead and drive the club forward with the support of an experienced owner under a successful franchised model. Please review the job description below and if you feel like you would be a good fit for the role then we very much look forward to hearing from you. Key Responsibilities: Oversee and manage all facets of business operations. Develop and implement effective sales strategies to drive membership growth and achieve revenue targets for the club. Analyse sales data and performance metrics to identify areas for improvement; implement corrective actions. Lead and motivate a team of employees to deliver exceptional customer service. Ensure compliance with company policies and procedures. Provide regular reports to senior management on business performance. Assist in recruiting, training, and developing teams, fostering a high-performance and collaborative culture. Conduct regular staff performance evaluations, provide constructive feedback, and implement development plans as needed. Oversee day-to-day gym operations, ensuring a clean, safe, and welcoming environment for members and staff. Qualifications: Proven managerial experience in gyms/health clubs. Strong leadership skills with the ability to effectively manage a team. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to analyse data and make informed decisions. Proficient in administrative tasks and computer applications. We offer a competitive compensation and benefits package for the right candidate. If you are a motivated individual with a passion for sales, leadership, and driving business success, we would love to hear from you. Base salary is £32,000 per annum with the option to earn up to £40,000 if club targets are met. Job Types: Full-time, Permanent Pay: £32,000.00-£40,000.00 per year

Job Description: Chef and Sous Chef Location: Afrikana Holloway Afrikana Holloway, renowned for its vibrant African inspired fusion cuisine, is seeking passionate and skilled individuals to join our culinary team as a Chef and Sous Chef. These roles are integral to delivering the exceptional dining experience our guests expect, focusing on creativity, precision, and teamwork. Chef Role and Responsibilities: • Prepare and cook a wide range of African fusion dishes, ensuring exceptional taste and presentation. • Follow recipes and plating standards while bringing creativity to the menu. • Ensure compliance with food safety and hygiene standards at all times. • Assist with daily food preparation, inventory checks, and maintaining a clean workstation. • Work collaboratively with the kitchen team to meet service demands efficiently. • Support the Sous Chef and Head Chef with any assigned tasks, including special events or menu development. Requirements: • Proven experience as a Chef in a professional kitchen. • Knowledge of African and fusion cuisine is an advantage but not mandatory. • Strong knife skills and a thorough understanding of cooking techniques. • Ability to work under pressure in a fast-paced environment. • Excellent teamwork and communication skills. Sous Chef Role and Responsibilities: • Oversee the kitchen in the absence of the Head Chef, ensuring smooth operations. • Assist the Head Chef with menu development and daily planning. • Supervise and mentor the kitchen team, fostering a culture of growth and excellence. • Ensure food quality, portioning, and presentation align with Afrikana Kitchen’s standards. • Maintain stock levels, monitor waste, and ensure cost-effective use of ingredients. • Ensure all team members adhere to food safety and hygiene regulations. Requirements: • Previous experience as a Sous Chef or a senior role in a professional kitchen. • A solid understanding of African and fusion cuisine or a willingness to learn. • Leadership skills with the ability to motivate and inspire the team. • Excellent organizational and time-management skills. • Strong communication skills and attention to detail. What We Offer: • Competitive salary, commensurate with experience. • Opportunities for career progression within our expanding brand. • A dynamic and supportive working environment. • The chance to contribute creatively to an exciting and innovative menu. How to Apply: Please Include your availability for the next two weeks - once this is actioned - we will reach out to you and set an interview date sometime early next week. We look forward to welcoming talented chefs who share our passion for celebrating launching our new flagship branch.

Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Cleaner to join our Housekeeping Team. The company benefits our Cleaner will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Cleaner are: - Cleaning all areas of the club front of house and ensuring that these areas are kept immaculate at all times. - Providing porter assistance to the housekeeping team, including the moving of materials and equipment throughout the club. - Initiative and the ability to work without supervision, but as part of a team The Experience & Qualifications required of our Cleaner are: - Previous experience in a similar position in a 5* hotel or luxury establishment - Significant experience as a Porter or Housekeeper - Professional and discreet interaction with members and guests is essential The working hours: - 42.5 hours a week on a rota basis - Night shifts with times varying between: 1am-9am/2am-10am The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Cleaner at 5 Hertford Street then apply by forwarding your up to date CV together with a cover letter.

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Supervisor will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour

We're looking for a Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 6 months+ experience in a similar high-end venue as Host Hostess or floor staff Spotless communication skills and natural guest interaction (Ideally)Knowledge of reservation platform such as Open Table and Collins Ability to manage seating arrangements Immaculate presentation WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us. If you are interested in being our new Host Hostess please click apply! R

Broadwood is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

The Role We are looking for a Waiter/Waitress to join our fantastic Sports Bar team! If you are charismatic, love interacting with guests, and passionate about what you do, then we want to hear from you! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC Perks Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprentice schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action service Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you Prior experience in a similar role would be ideal A fantastic attitude and interest to learn Good level of English and communication skills Ability to provide exceptional experiences to our guests Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

JUNIOR SOUS CHEF JOB DESCRIPTION: Major Goal; As Junior Sous Chef you are responsible for managing the day to day kitchen operation whilst supervising and developing the brigade. To consistently deliver our Cubitt House standards, ensuring that everything you do is carefully crafted and expertly delivered. You are an ambassador for Cubitt House and a leader within our Pub, ensuring that your team are positively engaged in our values and supported to perform to their best potential. Reports to: Head Chef, Senior Sous Chef, working to support the General Manager Key Accountabilities: In line with the Senior Chef responsibilities, the Junior Sous role mirrors that of the Sous Chef in accountability. The specific functional duties that you will perform may differ in some respect from what is detailed below, and this will be allocated to you by your Head Chef. You will support the Head/Senior Chefs in their responsibility for all kitchen staff training and development. Running of the kitchen on a day-to-day basis. Ensure consistency of produce throughout the kitchen. Demonstrate excellent communication and leadership skills. Lead by example and offer clear direction to team, taking time to debrief on shifts to address any corrective issues or celebrate excellence. Builds effective and constructive relationships between team and with front of house. To follow company policies and management directions, keeping a safe and clean working environment at all times. Maintain EHO 5-star rating. To ensure that you attend all training, briefings and team meetings Be able to work effectively as part of a team whilst undertaking a leadership role. Liaising with Senior Chef/General manager ensuring all relevant guest feedback is received and action is taken as necessary. Support periodic menu compilation and have a constant in depth knowledge of the full menu offer. Stock management: following the process set out through the use of our stock system and in-house controls to ensure GP is achieved. Staff Supervision and training: You will be responsible for all kitchen staff on your shift. Encouraging team members completion of all training (Cubitt central training sessions and Flow E-Learning). Identifying key areas for training and implementing as requested. Always ensuring team productivity. Following Company standard processes for performance management. Ensure consistency of produce throughout the kitchen. Constantly challenging staff to better their product knowledge and service standards. Ensuring all staff are aware of and trained regarding our company’s sustainable efforts. Supervise service ensuring presentation of food is compliant with restaurant standards. Possessing an in-depth knowledge of the full menu. Presentation, Maintenance & Safety: Compliance with food labelling and temperature controls Ensuring all staff are appropriately presented and groomed (See Staff Manual for guidelines) Ensuring regular cleaning and maintenance occurs, especially during quiet hours Report any maintenance and repair issues with Senior Management Liaising with and undertake extra duties required by Senior Operations on a daily basis Productivity and Morale/Financial Performance: Responsible for aiding and creating a happy team environment, thus improving morale. Support the process of reviews and appraisals according to the time line of each team member’s journey (1 month and 3 month and beyond). Half and Full Year appraisals completed and reported to Line Manager. Ensuring that staff feel free to talk openly with team about any complaints and ideas and the auctioning those are worthwhile. Encouraging and praising staff when they work well. Remain positive. Staff discipline. Identify ways to improve profitability. Be able to demonstrate an up to date and in depth understanding of the industry. Continually strive to achieve personal goals and objectives. Be uncompromising in achieving company standards. Ensure all wastage items are recorded and put into the system for stock control purposes. Invoices are checked and prices are challenged when not as agreed. Attending all management and financial meetings and contributing to reports and findings, as required. Communicate relevant business information regularly, efficiently and concisely to the team. Salary starting from £ 39.500

Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management

Data Collection & Analysis: Gather data on consumer demographics, preferences, needs, and purchasing habits through surveys, interviews, focus groups, and data analysis tools. Market Trends Identification: Monitor and analyze market trends, competitor activities, and industry changes to identify potential market opportunities or risks. Report Generation: Develop detailed reports that provide insights into market conditions, sales, and customer behavior to guide business decisions. Data Visualization & Presentation: Utilize statistical tools and software to interpret data, create data visualizations, and present findings to management in a clear, actionable format. Customer Insights Development: Collaborate with marketing and product development teams to translate customer feedback and market insights into product or service improvements. Forecasting & Strategy Support: Conduct forecasting and predictive analysis to support long-term strategic planning and decision-making.

Action Challenge specialises in creating unique challenges and in 2024 over 36,000 people took on one of our ‘Ultra Challenge’ events, which is now the UK’s leading series of treks & trail runs and raises over £10 million for charity each year. In 2025 we plan to build on that success and help more people achieve their personal goals. We have an excellent event’s team who bring these events to life and deliver first class support & hospitality for participants. We’re on the lookout for hardworking & resilient individuals to join our team and get involved in something special. Experience: You will either have experience working on mass participation events, outdoors events, catering or hospitality experience, or you just feel you have what it takes to work as part of a team, and have the determination to thrive on events with a ‘can-do’ attitude. As work can sometimes be labour intensive – ideally you should be physically fit and be willing to help with some lifting! We are looking for someone who is reliable and wants to become part of a close-knit team putting on some of the UK’s best events. Role: You will be at the core of our events team with different roles over the event weekend. This may include site set-up on the Thursday &/or Friday including some heavy lifting, setting up tents, gazebos, event branding, hospitality & merchandise areas, the registration zone and working to deadlines to get the event sites in great shape for participants. Over the weekend ‘event days’ it’s all about providing the best experience – ranging from: when they arrive, manning information/ registration areas/ hot drinks stations, timing, checking participants into the campsite, to presenting participants with their medals, t-shirts and a glass of fizz when they finish their challenge. You will learn on the job from our experienced Event Crew, and will have the option to select your preferred choice of working days when completing your event availability. We allocate shifts dependent on crew availability, shift patterns for the event, and this may also be through the night with a paid 5-hour sleep break included in your weekend shift if applicable. We are seeking new crew members who can commit to work on several of our Ultra Challenge events over the season (which runs from late March – mid October) and to become part of our successful, fun event team. As you gain experience working on our events, there will be opportunities to take on more responsibility as the event season progresses, and we are always on the lookout for Site Managers & Assistant Site Managers. We have a number of roles throughout the events, you must be 18 or older to apply for this job, live in the UK and must be willing to travel around the UK for the events.

We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!