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Permanent full time We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues are resolved efficiently and professionally. What you’ll be doing • Investigating and resolving escalated customer queries, • Supporting customers across IRIS Financials products, • Working with internal teams to resolve technical issues, • Contributing to continuous improvement and knowledge sharing, • Supporting UAT and product enhancements What you’ll bring • Experience in a customer-facing or technical support role, • Strong problem-solving and communication skills, • Confidence working with software systems, • SQL or financial system exposure (desirable but not essential), • A passion for delivering great customer experiences If you’re looking to develop your career within a fast paced SaaS environment, this is a fantastic opportunity. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Security Analyst - CISSP, CISM, CEH, EDR, SIEM, SOAR, IDS/IPS, TCP/IP, Defender Our leading global law firm client are currently looking to take on a new Security Analyst (CISSP, CISM, CEH, EDR, SIEM, SOAR, IDS/IPS, TCP/IP, Defender) to join their team on a permanent basis. The firm are an extremely modern law firm which offer a healthy hybrid working solution 2-3 days per week in London and offer a great deal of autonomy and technical exposure. This Security Analyst (CISSP, CISM, CEH, EDR, SIEM, SOAR, IDS/IPS, TCP/IP, Defender) role, will be responsible for the day to day operations of existing security solutions and uses tools to identify, investigate and resolve any security events detected. To be considered for this Security Analyst (CISSP, CISM, CEH, EDR, SIEM, SOAR, IDS/IPS, TCP/IP, Defender) role, it's ideal you have: • 3 + years within a similar role, • Ideal but not required law firm experience, • Assist with the management and operation of security controls., • Help in streamlining and automating of security controls in order to improve overall security posture of the organisation., • To take the lead on security incidents, identification, and remediation., • Support operational transition for the deployment, integration and configuration of new security solutions and of any enhancements to existing security solutions., • Monitor all in-place security solutions for efficient and appropriate operations., • Conduct security focused reviews and analysis of log files and reports of devices, systems and network traffic (i.e., workstations, servers, network devices). Interpret results and resolve issues identified., • Investigate security alerts and provide incident response if and when required, working with global team to help mitigate and resolve incidents., • Support and contribute to red/blue team testing and cyber threat based table top exercises., • Develop maintain and implement system hardening procedures., • Maintain up-to-date detailed knowledge of the IT Security industry, including the development of new attacks and threat vectors., • Provide a point of escalation for the Service Desk, IT and Business support teams with respect to security-related events.

Urgent / Part-time, Contract Deal Desk Analyst We are seeking a Deal Desk Analyst to support our commercial organisation by structuring profitable, compliant, and strategically aligned transactions. This role plays a key part in accelerating deal cycles, improving sales productivity, and ensuring that every transaction meets both customer needs and internal business requirements Deal Desk Analyst - What You'll Do * Partner closely with Sales teams to understand customer objectives and structure transactions that balance customer value with company policy and revenue goals. * Serve as the first-line approver in the deal review process, ensuring accuracy, compliance, and alignment with internal guidelines. * Manage the day-to-day deal approval workflow, including meetings with Sales, documenting business cases, and coordinating with cross-functional stakeholders. * Draft, review, and certify customer contracts, ensuring clarity, accuracy, and adherence to internal standards. * Ensure all transactions comply with revenue recognition rules, operational policies, and pricing frameworks. * Communicate regularly with Sales teams to ensure consistent application of process and policy. * Prepare in-quarter deal status updates and communicate key insights to management. * Collaborate with Legal, Sales Operations, Finance, Revenue Assurance, Order Management, Credit, and other internal teams. * Identify opportunities to streamline processes and recommend improvements to enhance deal velocity and operational efficiency. * Meet defined performance metrics and service-level expectations, as Deal Desk Analyst Deal Desk Analyst - What You Bring * Bachelor's degree in Finance, Accounting, or equivalent experience. * Proven experience in Deal Desk, FP&A, Sales Finance, or Sales Operations. * Strong background in drafting and analysing binding sales agreements. * Ability to work independently in a fast-paced, deadline-driven environment. * Demonstrated ability to build strong relationships with cross-functional partners. * Experience structuring multi-element deals, including subscriptions, licences, services, and support. * Working knowledge of software revenue recognition principles (e.g., SOP 97-2 or equivalent). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

BUSINESS INTELLIGENCE ANALYSTLONDON/HYBRIDUP TO £60,000 This is a chance to step into a high impact Business Intelligence Analyst role where your work directly shapes how data is used across a complex, regulated organisation. You will partner closely with senior stakeholders, influence reporting standards, and play a key role in the evolution of a modern BI estate as the business moves towards a cloud based architecture.ROLES AND RESPONSIBILITIES:The Business Intelligence Analyst will: • Lead scoping sessions with business stakeholders to define reporting and insight requirements, • Design and delivering dashboards and reports using Power BI, • Translate complex business needs into practical BI solutions, • Work closely with data engineering and architecture colleagues to ensure robust data models, • Support and maintain existing reporting solutions while embedding best practice, • Manage ongoing stakeholder relationships and responding to ad hoc analysis requestsYOUR SKILLS AND EXPERIENCE:The ideal candidate will have the following skills and experience:, • Strong commercial experience in business intelligence and reporting, • Advanced SQL capability and hands on Power BI experience, including DAX, • Experience working within a collaborative BI or data team environment, • Confidence engaging with stakeholders at varying levels of technical understanding, • Exposure to financial services or another regulated industry is beneficial but not essential, • A degree level education demonstrating analytical and problem solving capabilityAPPLY BELOW!

Senior Data Governance Analyst London (3 days per week) | 6 Month Contract (Outside ir35) About the Role We're looking for an experienced Senior Data Governance Analyst to help shape and drive a data governance capability within a global technology organisation. This is a high-impact role where you'll play a key part in establishing frameworks, embedding best practices, and building a strong data-driven culture across the business. You'll work closely with senior stakeholders, including the Executive Data Sponsor, and collaborate across multiple business units to ensure data governance standards are clearly defined, understood, and implemented. About the Company Our client is a leading international organisation operating across events, intelligence, and specialist markets. With a global presence and a strong focus on digital transformation, they are investing heavily in technology and data to deliver innovative, scalable solutions and improve customer outcomes. Their technology division plays a critical role in driving this transformation, creating modern platforms and data capabilities to support a fast-evolving digital ecosystem. Key Responsibilities • Define and implement data governance policies, principles, and frameworks, • Collaborate with Data Owners and business stakeholders to embed governance standards into processes, • Drive data governance strategy, communication, and adoption across the organisation, • Deliver training programmes and promote awareness of data governance best practices, • Act as a subject matter expert, supporting governance processes across data domains, • Develop governance templates, artefacts, and standards for business use, • Support the creation and growth of a data governance capability, including managing team members as it scales, • Continuously refine governance frameworks, metrics, and processesKey Stakeholders You'll Work With, • Executive Data Sponsor, • Data Governance Managers, • Data Privacy & Data Architecture teams, • Business Process Data Owners, • Operational Data StewardsWhat Success Looks Like, • Strong adoption of data governance across the organisation, • Clear ownership, accountability, and decision-making frameworks, • Improved results in data governance health checks, • Measurable alignment between data strategy and business outcomesAbout You, • Proven experience in Data Governance (6-9 years+), • Strong understanding of data governance frameworks, strategy, and implementation, • Knowledge of wider data disciplines (e.g. Data Architecture, Data Management), • Excellent communication and stakeholder management skills, • Ability to influence change and embed new ways of working, • Proactive, adaptable, and solution-oriented mindsetWhy Apply?, • Opportunity to build and shape a data governance function from the ground up, • Work closely with senior leadership and key decision-makers, • Be part of a large-scale digital transformation programme, • Join a global organisation with strong growth and innovation focus Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: • Administrator/Support: £26,000, • Junior Business Analyst: £30,000, • Change Analyst: £35,000, • Systems Analyst: £40,000, • Business Analyst: £50,000 How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further., 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews., 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.

IT SerivceDesk Analyst Location: Uxbridge (Hybrid)Duration: 3 Months Initially Day Rate: £300IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact for IT queries, you will deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities * Provide friendly, professional, and customer-focused front-of-house IT support * Assist users with device connectivity, printing, software access, and general IT enquiries * Monitor, prioritise, and resolve support tickets within agreed service levels * Deploy and support hardware and equipment in line with institutional standards * Apply ITIL-aligned service management processes * Investigate and escalate incidents, documenting key actions and outcomes * Support user testing, pilot rollouts, and feedback gathering for new services * Supervise and support junior team members during operational hours * Maintain accurate documentation and update the internal knowledge base * Deliver basic training and user guidance on supported systems and software * Support university events such as exams, enrolment, and registration * Ensure compliance with IT and Health & Safety policies, including risk assessments * Participate in process improvement initiatives and service reviews

Data Governance Analyst London (3 days a week) | 6 Month Contract (Outside ir35) About the Company A leading international events, intelligence, and scholarly research group, operating a portfolio of world-class brands across specialist markets. With over 11,000 colleagues in 30+ countries and listed on the FTSE 100, it connects professionals with the insights and opportunities they need to succeed. As part of a major digital transformation, our client is investing heavily in data, technology, and innovation to enhance customer experiences and grow its digital product offering. This is an exciting opportunity to join a business undergoing significant change and play a role in shaping its future. The Role We're looking for a Data Governance Analyst to join the Technology Solutions & Services (TS&S) team, supporting the development and maturity of data governance across the organisation. You'll work closely with the Data Governance Manager and business stakeholders to ensure governance frameworks are effectively implemented, embedded, and continuously improved. This is a hands-on role with a strong operational focus, ideal for someone passionate about data quality, governance, and driving best practice. Key Responsibilities • Support the day-to-day delivery of data governance activities within your assigned data domain, • Assist in defining and implementing data governance standards and frameworks, • Collaborate with business stakeholders to embed governance practices into processes, • Facilitate data governance training and improve data literacy across teams, • Support data quality initiatives, issue resolution, and governance enforcement, • Conduct regular data governance health checks and track performance against goals, • Develop and maintain governance artefacts and documentation, • Ensure alignment between data governance operations and wider strategic objectivesKey Stakeholders, • Data Governance Managers, • Data Privacy and Data Architecture teams, • Sub-Domain Owners, • Business Process Data Owners, • Operational Data StewardsWhat Success Looks Like, • Data governance processes are clearly defined, embedded, and consistently followed, • Improvements in data quality and governance metrics across the Technology domain, • Effective engagement with business teams and strong adoption of governance practices, • Successful governance reporting and completion of regular health checksAbout You, • Experience in Data Governance or Data Management, • Strong understanding of data governance principles, frameworks, and best practices, • Familiarity with data management tools (e.g. data catalogues), • Excellent communication and stakeholder engagement skills, • Detail-oriented with a strong focus on operational excellence, • Proactive, adaptable, and solution-driven mindset, • Ability to work collaboratively across technical and business teamsWhy Apply?, • Join a FTSE 100 organisation undergoing major digital transformation, • Play a key role in building and enhancing data governance capabilities, • Work with a broad range of stakeholders across a global business, • Gain exposure to enterprise-wide data and technology initiatives Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Power BI Analyst - 6-Month ContractSeries C Data & AI Scale-Up | High-Impact BI Delivery As a specialist BI, Data & AI recruiter, I'm working exclusively with a rapidly scaling Data & AI start-up that has just secured Series C funding after four highly successful years. This is a business that has proven its model, won major clients, and is now investing heavily in analytics to support its next phase of growth. They are looking to bring in a high-calibre Power BI Analyst on an initial 6-month contract to help elevate how data is consumed across the organisation. The opportunity This role is ideal for a hands-on, delivery-focused BI Analyst who enjoys owning work end-to-end and working closely with stakeholders. You'll be embedded with multiple teams, helping them articulate the KPIs and metrics that matter, then transforming those requirements into clear, intuitive Power BI dashboards used to drive real business decisions. What you'll be responsible for • Owning end-to-end BI projects, from requirements discovery through to dashboard delivery, • Engaging with stakeholders across product, commercial, operations and leadership to define KPIs, • Designing and building high-quality Power BI dashboards with a strong focus on usability and insight, • Writing and optimising SQL to extract, model and transform data from multiple sources, • Acting as a trusted analytics partner - translating business questions into data-led solutions, • Working at pace in a fast-moving, scaling environmentWhat my client is looking for, • Strong, demonstrable Power BI development expertise (this is a dashboard-heavy role), • Advanced SQL skills and solid data modelling experience, • Proven end-to-end BI delivery experience, • Confident stakeholder management skills - able to challenge and influence when needed, • Experience working across multiple internal teams in agile or start-up environments, • High energy, ownership mindset, and a genuine interest in building analytics that drive impactWhy this role stands out, • A chance to join a well-funded, high-growth Data & AI business at a pivotal point, • Exposure to high-visibility analytics work with clear commercial impact, • Fast decision-making, minimal red tape, and genuine autonomy

Application Support Analyst – 12m FTC – Hybrid Our client is urgently looking for an Application Support Analyst to join their team on an initial 12 month Fixed-Term Contract, with a view to extend. Please note, the role is hybrid, with 3 days required in the office each week. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, discretionary bonus, private medial packages and many, many more perks! Application Support Analyst – Key Skills: • Minimum of 5 GCSEs at grade 5 of above (or equivalent) including grade 6 in English Language, Literature & Maths; • At least two years of experience achieved within a similar professional working environment;, • Good time management skills with the ability to prioritise workload;, • A flexible approach to ensure all deadline are met;, • Must be able to work as part of a team and possess excellent communication skills;, • A lively and enthusiastic personality with a service orientated approach;, • Excellent trouble shooting skills;, • Experience of some of the following: iManage Work 10, Microsoft Office 365, pdfDocs, Partner for Windows, Microsoft Power Platform, Microsoft Copilot, Clio Operate (formerly ShareDo). Application Support Analyst – 12m FTC – Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Location: London, hybrid Duration: 4 months + possible extensionRate: £400 per day, Inside IR35Sector: London Market Insurance / Wealth & Life Domains Your New RoleThe BI & Quality Lead is the primary link between technical delivery and business value within the Wealth and Life domains. You are responsible for ensuring that the transition from legacy reporting (Business Objects, SSRS, Qlik) to the Hydra Power BI layer preserves institutional memory and meets the specific regulatory and operational needs of a mature insurance and investment estate. Your Responsibilities* Domain-Led Engagement: Lead targeted value discovery workshops across key domains including Wealth/Investments, Life/Actuarial, and Finance to capture decision-critical KPIs.* Stakeholder Validation: Manage the Business Validation Gate process, ensuring no report or data mart is retired without explicit confirmation from Domain Data Sponsors.* User Utility Discovery: Deploy and analyze targeted user surveys to identify "Shadow Analytics" and manual workarounds currently used by the 1,500+ users across the estate.* Value Index Matrix: Build and maintain the Business Value Rationalisation Matrix, scoring legacy assets based on their impact on regulatory submissions, solvency reporting, and daily investment performance.* Parity & Quality Assurance: Define and execute the "Parity Testing" strategy to ensure the new Hydra dashboards match legacy Oracle EDW outputs with 0% variance for critical financial metrics.* Pilot Delivery: Oversee the reporting phase of the "Thin Slice" Pilot, delivering production-ready Power BI dashboards that demonstrate the self-service capabilities of the target architecture. Your Experience & Attributes* Insurance/Wealth Experience: Deep understanding of data structures and reporting requirements specific to Life and Wealth products, including Actuarial model inputs and Solvency II dependencies.* Legacy-to-Cloud Transition: Proven track record in migrating users from traditional BI platforms (Business Objects, Qlik) to Power BI environments.* Business Analysis: Strong capability in "translating" complex technical data lineages into business-friendly value propositions.* Quality Governance: Experience in defining data quality gates and reconciliation frameworks for parallel-running systems. Technology, Tools, & Certifications* Visualization: Expert proficiency in Power BI (DAX, Power Query) and exposure to Microsoft Purview for automated lineage visibility.* Data Interrogation: Strong SQL skills to perform cross-system validation between Oracle EDW and the Hydra Azure Landing Zone.* Legacy Systems: Familiarity with the semantic layers and report structures of Business Objects (Universes), SSRS, and QlikView/QlikSense.* Microsoft Certified: Power BI Data Analyst Associate (PL-300).* Microsoft Certified: Azure Data Fundamentals (DP-900).* Knowledge of DAMA Data Quality or Data Governance frameworks.

Senior Product Owner - AI-Accelerated Software Delivery • Fully Remote, • £750 - £800 Outside IR35Our client is seeking a Senior Product Owner to join a small, high-performing software delivery team operating within a complex, regulated environment. Their engineering teams are heavily AI-enabled and use AI tools throughout the software development lifecycle to accelerate analysis, implementation, testing, documentation, and QA. As delivery velocity increases, the quality, structure, and precision of product requirements become critical to ensuring successful outcomes. This role is central to enabling effective AI-accelerated delivery. You’ll be responsible for ensuring engineering teams always have clear, prioritised, testable work with well-defined business intent, acceptance criteria, edge cases, examples, and verification guidance.This is not a passive backlog administration role. The successful candidate will play a hands-on role in shaping requirements, reducing ambiguity, improving story quality, coordinating sprint delivery, and helping evolve AI-assisted product and delivery practices across the team. You’ll work closely with engineers, testers, SMEs, and stakeholders to ensure requirements are implementation-ready for both human developers and AI-assisted workflows.Role & Responsibilities, • Own and manage a prioritised product backlog aligned to delivery goals, • Translate complex business requirements into structured, testable user stories, • Define acceptance criteria, business rules, assumptions, examples, and edge cases, • Ensure stories are sufficiently refined before sprint commitment, • Lead sprint planning, backlog refinement, reviews, and delivery coordination, • Track delivery progress, blockers, dependencies, and risks, • Work closely with engineering and QA teams to ensure work is buildable, testable, and clearly understood, • Use AI tools to accelerate analysis, refinement, documentation, and scenario generation, • Critically review AI-generated outputs to ensure depth, accuracy, and domain quality, • Help define standards and readiness practices for AI-assisted delivery workflows, • Support stakeholder communication, demos, and delivery reportingSkills & ExperienceEssential, • Experience as a Product Owner, Business Analyst, Product Manager, Delivery Lead, or similar role within software delivery, • Strong experience working with software engineering and QA teams, • Excellent backlog management and requirements analysis skills, • Ability to write clear, precise, and testable user stories and acceptance criteria, • Strong stakeholder communication and facilitation skills, • Comfortable operating in complex, rules-driven, or regulated environments, • Pragmatic understanding of agile delivery practices, • Experience using AI tools to support product ownership, analysis, delivery, or documentation workflows, • Ability to challenge ambiguity and drive clarity across stakeholders and teamsDesirable, • Experience within pensions, financial services, insurance, or other regulated sectors, • Experience with rules-based, workflow-driven, or calculation-heavy systems, • Familiarity with BDD, Gherkin, specification-by-example, or structured acceptance testing, • Experience with Jira, Azure DevOps, GitHub Issues, Linear, Confluence, or Notion, • Exposure to AI coding assistants, AI-assisted QA, or agentic software delivery workflows, • Understanding of auditability, traceability, and high-consequence business logic

Business Analyst – 6-month contract – Outside of IR35 – Remote My Customer is looking for an experienced and detail-oriented Business Analyst to join their team on a large-scale digitisation project. The project consists of a digital platform consisting of a number of applications that all tie in together for various functionalities. This platform needs to be built from scratch. The Business Analyst should have strong experience working on application heavy projects as well as capturing user stories and strong experience creating test scripts, test cases and UAT documentation. Essential Skills & Experience from the Business Analyst: • Demonstrated experience working as a Business Analyst on digital systems or transformation projects, • Experience capturing user stories., • Strong capability in documenting business processes, procedures, and workflows, • Proven experience producing test scripts, test cases, and UAT materials, • Experience working on application heavy projects for e.g. booking systems, restaurant systems, reservation systems, payment systems, • Ability to create detailed application specifications and requirements documentation, • Experience developing digital architecture, process, or application diagrams, • Proficiency with process modelling and diagramming tools such as Visio, Lucidchart, or draw.io, • Solid understanding of the software development lifecycle (SDLC), • Experience using requirements management tools such as JIRA, Confluence, or Azure DevOps would be beneficial, • Knowledge of UML, BPMN, or other modelling standards would be beneficial, • End-to-end business process documentation, • Functional and technical requirements specifications, • Create process flows, application diagrams, and integration documentation, • Complete testing documentation including test scripts and UAT plans, • System integration and architecture diagrams, • Requirements traceability matrices Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

A fantastic MSP based in the West End are currently looking for a Tier 1 Cyber Security SOC Support Analyst to join our expanding UK based Service Desk team. The ideal candidate would be someone that is already in a similar role and has minimum of 1-year experience. You must have a years experience working for an MSP and managing corporate clients. Fantastic Benefits Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Benefits: Competitive Package Offered – Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzasand breakfast on Wednesdays! As a Tier 1 SOC Support Analyst, you will be primarily responsible for monitoring systems and making the initial response to any flags or alerts that come in via support tickets or telephone tickets. One of the key responsibilities is also to review and categorise potential threats in order of priorityand dismiss any false alarms, whilst also gathering information and escalating the most urgent threats to Escalations Management Team. Essential Experience • Preference given to candidates with MSP background, • Minimum 1 years proven experience in a Tier 1 Cyber Security SOC Support Analyst role, • Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies, • Working knowledge of Microsoft Defender suite including Endpoint Detection and Response, • SC-200 Microsoft Certified: Security Operations Analyst Associate OR, • Highly Motivated, • Can do attitude, • Attention to detail, • Excellent communication, • Proven client service skills, • Ability to work under pressure, • Willingness to work flexibly as required, • Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service, • Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to Escalations Management Team for further information/support, • Manage technical and stakeholder incident reporting via concise communications, • Manage client communication channels during an active incident, • Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incident, • Provide operational support to wider Cyber Security Team on security incidents

Information Security Analyst - Audit &Compliance We're working with a global leader in CX and workforce management solutions to find a certified Security Auditor. This is a fantastic opportunity to join a company that's setting the highest standards in cybersecurity and security compliance. You'll play a key role in ensuring compliance with leading security frameworks, preparing for and conducting audits, and contributing to security operations. You'll be joining a collaborative, ambitious team where there are genuine long-term career prospects and endless opportunities to develop. The Role • Lead and conduct internal audits across ISO 27001, GDPR, DORA, Cyber Essentials & more., • Prepare teams for external audits and manage the audit process end-to-end., • Monitor changes in compliance frameworks and maintain alignment., • Support the Cyber Security Operations Centre (CSOC) in incident monitoring and response., • Develop and maintain policies, procedures, and security documentation., • Strong knowledge of audit & compliance frameworks (ISO 27001, Cyber Essentials, GDPR, DORA)., • Experience with CSOC tools such as Rapid7 InsightIDR or other SIEM solutions., • Hands-on experience with internal/external audits and compliance assessments., • Relevant security/audit certifications (CISA, CISM, CISSP, ISO 27001 Lead Auditor, Cyber Essentials Assessor, or equivalent)., • Salary approx £90,000 + Bonus, Pension, Healthcare, Flexi-Working and much more., • Hybrid working (2 days in the London office)., • Excellent long-term career growth with a global organisation. Hit apply to upload your CV Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Robert Half has partnered with a distribution company based in Park Royal looking for a Technical Support Analyst to join the technology team. You'll be the first line of support for systems, infrastructure and end users; handling everything from day to day troubleshooting to on boarding new starters and managing access, hardware and security. This is a hands on role where strong technical knowledge, clear communication, and a methodical approach to problem solving really matter. This role allows for lots of progression and with it being a smaller team it gives you lots of exposure. Key Requirements: • 2+ year's experience in a 1st line IT support or service delivery role Strong Windows, • Office 365 troubleshooting skills Good networking knowledge for user connectivity Experience with Active Directory, • User permissions and device setup Location: Park Royal (5 days a week on site) Salary: £28,000 - £33,000 + 10% Bonus Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. My client operates a Monday to Thursday working week, with hybrid working in place and Fridays off. Responsibilities • Own and run our vulnerability and patch management processes, • Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.), • Conduct vulnerability assessments and support remediation efforts, • Help implement and enforce security policies, standards, and procedures, • Partner with IT colleagues and business units to ensure secure configurations, • Act as a key escalation point for security investigations, • Maximise the effectiveness of Microsoft Defender, Intune, and Purview, • Promote cyber awareness and best practice across the organisation, • Collaborate with the Information Security Manager and Compliance Team on GRC activity, • Stay ahead of emerging threats, vulnerabilities, and industry trends, • Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed • Microsoft 365 Defender/Security, • Microsoft Purview, • Proven hands-on experience remediating vulnerabilities and applying patches in a live environment, • A strong understanding of cybersecurity principles and threat landscapes, • Experience with endpoint, network, and identity security within Microsoft ecosystems., • Strong troubleshooting and analytical skills Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.

IT Service Desk Analyst Monday to Friday 4 days a week in office £30.000 - £35.000 plus benefits What you will be doing: • Providing support to staff via multiple communication channels including phone, video, chat, in person and email, • Troubleshooting hardware and software issues, • Keeping inventory accurate and assessing the requirement for IT equipment, • Experience in an IT/Desktop support/Service Desk role, • A good understanding of Microsoft 365, Active Directory, and desktop deployment, • Familiarity with ticketing systems, • Excellent communication & problem solving skills

2nd Support Engineer | London | 5 Days Onsite | £40KOverview:An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users.This is a hands-on support role where you’ll be working across cloud platforms, user environments, and infrastructure, while also helping to coordinate day-to-day team activity. You’ll play a key role in maintaining service quality and ensuring clients receive a reliable and responsive support experience.This role is ideal for someone from an MSP or IT support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution.Role & Responsibilities: • Provide 2nd line support across cloud, infrastructure, and user environments, • Troubleshoot issues across Windows, Microsoft 365, and network systems, • Support and maintain cloud platforms, ensuring performance and security, • Act as an escalation point for firewall and connectivity issues, • Work closely with 1st line and senior engineers to resolve incidents, • Build strong relationships with clients and deliver high-quality support, • Assist with system updates, documentation, and general maintenance tasks, • Help coordinate workloads and support day-to-day team operationsEssential Skills & Experience:, • Experience in a 2nd Line Support / IT Support role, • Strong knowledge of Windows environments and troubleshooting, • Experience with Microsoft 365 (including basic admin and support), • Exposure to networking / firewalls (FortiGate beneficial), • Experience working in an MSP or customer-facing environment, • Ability to manage and prioritise workload independentlyDesirable:, • Exposure to cloud platforms (e.g. Azure), • Basic scripting or automation experience, • MDM or device management exposure, • Relevant certifications or ongoing learningPackage:, • Circa £40,000 (depending on experience), • 5 days onsite in Wimbledon, • 40-hour week (hours 09:00–17:30), • On-call rota every 4–6 weeks, • Travel to client sites (roughly 1 in 10 days), • Flexible benefits package, • Strong opportunity for progression

Cyber Security SOC Analyst London - Hybrid working (3 days in office / 2 days remote) £30k-£36k + Benefits and Paid Training Exams towards certifications relevant for your role fully paid for! My client is an award winning London based MSP who are looking to hire a Cyber Security SOC Analyst. As a Cyber Security SOC Support Analyst, you will be primarily responsible for monitoring systems and making the initial response to any flags or alerts that come in via support tickets or telephone tickets. One of the key responsibilities is also to review and categorise potential threats in order of priority and dismiss any false alarms, whilst also gathering information and escalating the most urgent threats to Escalations Management Team. Cyber Security SOC Analyst Job Specifications: Cyber Security SOC Analyst Main Tasks and Responsibilities • Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service, • Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to Escalations Management Team for further information/support, • Manage technical and stakeholder incident reporting via concise communications, • Manage client communication channels during an active incident, • Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incident, • Provide operational support to wider Cyber Security Team on security incidents, • Preference given to candidates with MSP background, • Minimum 1 years proven experience in a Tier 1 Cyber Security SOC Support Analyst role, • Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies, • Working knowledge of Microsoft Defender suite including Endpoint Detection and Response, • SC-200 Microsoft Certified: Security Operations Analyst Associate, • Highly Motivated, • Can do attitude, • Attention to detail, • Excellent communication, • Proven client service skills, • Ability to work under pressure, • Willingness to work flexibly as required, • Good telephone etiquette Cyber Security SOC Analyst Benefits Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm)Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days.Benefits: Competitive Package Offered - Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Robert Half has partnered with a Financial Services organisation based in West London looking to hire a Graduate Data Analyst to join the team. If you are looking to kick start or develop your career in data, pensions, and project work? This is a fantastic opportunity to join a collaborative, forward-thinking team where you'll gain hands-on experience and professional qualifications from day one. The Role You'll play a key role in supporting business-critical projects, improving processes, and ensuring data accuracy across pension operations. Full training is provided, making this an ideal role for someone with strong analytical skills and a keen interest in data. What We're Looking For • Strong Excel skills (e.g., VLOOKUP, IF functions), • Highly organised with excellent attention to detail, • Analytical mindset with an interest in data and problem-solving, • Strong written and verbal communication skills, • Degree from a STEM course Full training and sponsorship for professional qualifications Hybrid working with a collaborative team environment Clear progression opportunities within a growing business Exposure to large-scale, meaningful industry projects Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Lead Technology Business Management (TBM) Strategy & Operating Model (VP) Salary: Up to £100,000 + Benefits + Bonus Location: London - Hybrid (3 days per week in office) Deerfoot Recruitment has been a trusted talent partner to this prestigious global banking institution for over 15 years. We have been specifically commissioned to identify a high-calibre TBM Lead (VP) to spearhead a critical transformation within their technology function. This is a rare opportunity to move beyond technical tool administration and step into a strategic leadership position. Our client is looking for a TBM practitioner who can design, build, and roll out a comprehensive TBM Operating Model from the ground up to support a major, multi-year business transformation. The Impact You'll Make * Operating Model Architect: Take immediate ownership of designing the TBM Operating Model. This involves defining the strategy, securing support from the CIO and CFO, and overseeing the staged rollout. * Strategic Leadership: Act as the primary TBM thought leader for the bank, providing a clear vision for how cost transparency and service mapping empower data-driven investment decisions. * Executive Influence: Serve as the "bridge" between Technology and Finance, articulating complex financial and technical trade-offs to senior leadership and business line heads. * Team & Resource Governance: Mentor a local junior analyst and provide strategic direction to an outsourced team responsible for day-to-day tool operations. * Business-Facing Analysis: Shift the focus from simple infrastructure unit costs to sophisticated, business-application-facing service models (Run, Grow, and Transform). What You'll Bring * Proven Model Design: A track record of successfully designing and implementing TBM operating models within large-scale, complex enterprises. * Banking Pedigree: Significant experience within a regulated banking environment (ideally in a permanent capacity) is highly desirable. * TBM Thought Leadership: Deep expertise in TBM Council standards and the FinOps Foundation framework; you are an active participant in these professional communities. * Strategic Breadth: The ability to balance technical infrastructure knowledge with financial FP&A fluency without being overly focused on one side of the spectrum. * Tool Agnostic Mindset: While proficiency in TBM tools (e.g. Apptio, Magic Orange) is assumed, you view these platforms as enablers rather than the core of your expertise. The Mandate Our client is at a pivotal moment in their transformation journey. They require a visionary leader-someone looking to own a roadmap and build a world-class strategy. If you are a TBM specialist who excels at executive communication and operating model design, this is the most strategic mandate currently available in the London market. To Apply: As a long-standing partner to this bank, Deerfoot Recruitment has a deep understanding of the team culture and the specific expectations of the hiring manager. Please submit your CV for a confidential discussion. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Technology Business Analyst (12-Month FTC) Role Overview This role supports the delivery of technology initiatives by focusing on requirements gathering, process analysis, and solution implementation. Acting as a key link between business users and technology teams, you will ensure requirements are clearly defined, well documented, and effectively delivered. You will also support testing, documentation, and user adoption to help drive successful outcomes across projects. About the Company You'll be joining a leading UK real estate owner and developer with a long-term, sustainability-led approach to placemaking. The organisation delivers high-quality commercial and mixed-use assets, combining strong financial backing with a collaborative culture that encourages innovation, shared success, and individual growth. Role Responsibilities • Support the elicitation, analysis, and documentation of business and functional requirements., • Produce key analysis artefacts including business requirements documents, user stories, acceptance criteria, and process maps (as-is / to-be)., • Facilitate workshops and working sessions with business users and subject matter experts., • Collaborate with technology and delivery teams to clarify requirements and support solution design., • Assist with backlog refinement, prioritisation, and planning activities., • Support User Acceptance Testing (UAT), including coordination, execution, and defect tracking., • Create user guides, process documentation, and training materials to support system adoption., • Maintain clear documentation and traceability throughout the project lifecycle. Role Requirements • Experience or exposure to business analysis, requirements gathering, or similar roles., • Understanding of software development lifecycles and system testing methodologies., • Strong analytical, problem-solving, and documentation skills., • Excellent communication and stakeholder engagement skills., • Ability to manage multiple priorities in a fast-paced, collaborative environment., • Familiarity with core business tools (e.g. Microsoft Office; Jira advantageous).

Senior Business Analyst Contract Duration: 3 Months Location: London JOB PURPOSE: To lead on the development of a Business Analysis framework and Business Analysis delivery for the Council's Transformation programme, with a specific focus on enabling the end-to-end design, build, test and implementation of digital solutions and corresponding process re-design. This will include, but will not be limited to eliciting solution requirements, process mapping, process re-design, data mapping, stakeholder engagement, support for testing, business impact assessment and business readiness / change support. DESCRIPTION OF DUTIES: Your duties will include: • Business Analysis Leadership & Continuous Improvement, • Lead the development and adoption of Business Analysis frameworks, methodologies, templates and standards., • Work closely with ICT, Transformation Team, stakeholders and external suppliers to ensure consistent, high-quality BA practice., • Embed a culture of continuous improvement, innovation and constructive challenge to existing processes., • End-to-End Business Analysis Delivery, • Lead the elicitation, documentation and validation of business and system requirements, ensuring full traceability across the delivery lifecycle., • Facilitate process mapping ('as is' and 'to be') to identify opportunities for optimisation, automation and efficiency., • Work with Service Owners and Process Owners across the organisation to analyse the effectiveness of current processes, and to identify and implement new and more effective approaches to delivering services, including constructively challenging the status quo in the interest of end users of services., • Produce high-quality documentation including process models, data flows, use cases and impact assessments., • Work with technical teams to evaluate solution options and ensure alignment with architecture principles., • Ensure services are designed with a strong end-user focus within organisational and system constraints., • Stakeholder Engagement, Delivery & Business Readiness, • Act as the key interface between business users, project teams, developers and suppliers to enable effective design, build and implementation., • Support the design, testing and deployment of solutions in collaboration with DDaT, suppliers and service stakeholders., • Provide expert advice, guidance and hands-on support on business change and service redesign, taking a holistic approach, including, but not limited to, people, process and technology considerations., • Create and contribute to business cases and options appraisals as required., • Support business readiness and implementation of change to ensure successful adoption., • Ensure compliance with GDPR and relevant controls, including DPIAs and EqIAs. The duties and responsibilities outlined in this job profile are indicative of the role, however they are not exhaustive and may be subject to change. In addition, you will be required to undertake other reasonable duties as directed by your manager. Equal Opportunities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace. Qualifications/Training/Certificates • Educated to degree or equivalent hands on experience., • Relevant occupational qualification (e.g. BCS) or equivalent experience. Skills, knowledge and experience • Use of modelling and analysis tools, methods and standards (e.g. UML, BPMN)., • Experience working with stakeholders 1:1, in workshops, through observation, surveys and interviews., • Data analysis including analysis of documentation to understand the 'as is' and inform future options., • Experience of applying a variety of analytical techniques to information to enable solutions to be considered., • Experience of process analysis, assessment and change including financial,, • cultural, technological, organisational and environmental factors., • Requirements elicitation experience, including via cataloguing, user stories and other techniques., • Experience in defining, documenting and working on projects across all, • phases with a small team., • Experience in identifying and assessing risks., • Experience of contributing to effort estimations and the development of realistic plans and contributing towards lessons learned., • Experience of testing including the management of test scenarios and reporting of testing outcomes., • Strong problem solving and analysis capabilities., • Excellent stakeholder management and facilitation skills., • Proficient in the creation of BA outputs including, but not limited to, business cases, options appraisals, user stories, process maps, requirement specifications., • Able to use standard BA tools such as Visio, Excel, JIRA, Dev Ops and / or able to pick up new technologies at speed., • Able to use office software packages to a higher level. MS Word, Project, Excel, Teams., • Organised, with the ability to work to agreed goals, in a self-directed and professional manner., • Excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel., • Able to offer critical questioning and innovative thinking that go beyond the status quo., • Ability to coach and mentor others., • Excellent communication and interpersonal skills.

About the Role A well-established technology organisation operating in highly regulated financial and trading environments is seeking an experienced Business Analyst to support a specialist risk and controls platform. This role sits within a complex, data-driven compliance and monitoring domain, supporting the ongoing development of tools used by institutional clients to manage risk, oversight, and regulatory obligations across transactional activity. You will work across business, product, and technology teams, helping to translate complex operational and regulatory requirements into structured, actionable specifications that support ongoing platform development. Key Responsibilities Requirements Definition & Analysis • Work with internal stakeholders and clients to understand operational, product, and regulatory requirements, • Analyse complex end-to-end workflow and control processes within a regulated environment, • Produce structured artefacts including user stories, functional specifications, and process flows (current and future state), • Partner with delivery leads and project managers to support planning and execution of product enhancements, • Act as the key interface between business stakeholders and technical teams, • Contribute to backlog refinement, sprint planning, and delivery governance, • Identify gaps and opportunities within existing monitoring and control capabilities, • Support the design and delivery of enhancements driven by regulatory, client, or operational needs, • Define acceptance criteria and support UAT activities, • Validate delivered functionality against agreed requirements Essential • Proven experience as a Business Analyst within regulated financial services, trading, or risk/control environments, • Strong understanding of transactional workflows and/or monitoring or surveillance-type processes, • Experience working with complex, multi-step operational processes in regulated industries, • Ability to translate complex domain needs into structured, actionable requirements, • Experience working within structured delivery environments alongside technical teams, • Familiarity with regulatory or compliance frameworks relevant to financial or trading environments, • Experience working in agile or hybrid delivery models, • Exposure to data-led monitoring, risk, or compliance systems, • Circa £80,000 (depending on experience), • Competitive benefits package, • Flexible hybrid working model, • Opportunity to work on a specialist risk and controls platform, • Exposure to complex regulated operational environments, • Strong professional development within compliance, risk, and monitoring domains

The role of Project Controls Analyst involves supporting the delivery of key projects through effective planning, monitoring, reporting and analytics. This is a permanent role, and would require candidates to be on-site 3 days per week in East London Client Details Our client is a rapidly growing Utilities business. This is a permanent role, and would require candidates to be on-site 3 days per week in East London Description Project Controls, Governance & Ways of Working • Support adherence to the company's delivery governance framework, lifecycle, phase-gates, mandatory artefacts, controls standards, and approvals., • Ensure controls processes for schedule, cost, risk, issues, changes, and reporting are consistently applied across all projects., • Develop, maintain, and quality-check project schedules aligned to scope, dependencies, milestones, and resource plans., • Track progress, analyse variances, and provide timely early-warning indicators., • Support development and maintenance of cost baselines, budgets, and forecasts., • Track actuals vs. budget, validate variances, and collaborate with Finance to ensure alignment and accuracy., • Maintain project risk and issue logs ensuring mitigations, owners, and due dates are current and effective., • Administer change control processes and support impact assessments on scope, cost, schedule, and risk., • Produce periodical project reporting packs, dashboards, KPIs, and performance insights., • Ensure data accuracy across schedules, costs, risks, milestones, and change logs., • Develop high-quality analytics to support trend analysis, forecasting, governance reviews, and executive reporting., • Use and enhance PPM tools to improve accuracy, automation, and reporting speed., • Support the continuous improvement of controls processes, templates, dashboards, and governance routines. Technical Skills • Strong working knowledge of project controls disciplines (schedule, cost, risk, change, reporting, and governance)., • Strong analytical capability with experience in Power Platform, Power BI (preferred) or similar reporting tools., • High accuracy in data handling, documentation, and numerical analysis., • Familiarity with PMO/controls standards in capital, operational, or transformation environments., • Structured thinker with strong analytical/problem-solving skills; resilient under ambiguity and competing priorities., • Structured, analytical thinker with strong attention to detail., • Able to communicate clearly with technical and non-technical stakeholders., • Strong organisational skills with ability to prioritise and manage multiple tasks. A competitive salary and benefits package, as well as a hybrid model (3 days per week on-site)

Trainee Junior SOC Analyst Apprentice – £30,000–£65,000 – Job Programme Job Guarantee Complete the programme and get a job, or get your course fees back. This is a self-funded programme that leads to employment, fees apply. Looking to start a career in Cyber Security? We are offering a structured pathway into Cyber Security, designed to help you enter one of the fastest-growing sectors with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official CompTIA A+, Network+, and Security+ certifications, • Hands-on training with real-world cyber security scenarios, • Live labs and practical cyber security exercises, • Professional CV and LinkedIn support, • Interview preparation, • Dedicated recruitment support until placed, • Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Cyber Security Analyst: £35,000 – £55,000, • Security Engineer / Ethical Hacker: £40,000 – £65,000, • Progression into senior cyber security roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across cyber security, IT support, and network and security-focused positions. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Project Manager / Business Analyst - Corporate & Investment Banking Inside IR35 - 3 days onsite We are seeking an experienced Hybrid Markets Project Manager / Business Analyst to join a high-performing Change Management team within a leading Corporate & Investment Banking division. This role will focus on delivering strategic investment banking product and infrastructure enhancements across global markets. You will work closely with Business Change Managers, Product Managers, senior business stakeholders, and technology teams to drive complex front-to-back change initiatives across Markets. The successful candidate will act as a trusted advisor to Change Leads, Business Leaders, COOs, and Programme Sponsors, delivering projects that impact multiple business lines, legal entities, and functional areas including Front Office, Technology, Operations, Legal, Compliance, and Finance. Essential Experience • Extensive experience in Project Management and Business Analysis within Financial Services., • Strong understanding of project management methodologies and strategic planning., • Proven delivery experience across Markets products, including:, • Foreign Exchange (FX), • Derivatives, • Commodities, • Knowledge of EU regulations impacting Markets businesses., • Demonstrable experience managing product enablement and product approval processes., • Strong knowledge of Markets infrastructure, including:, • Pricing platforms, • Trade execution systems, • Collateral management, • Settlement platforms (e.g. Broadridge), • Clearing systems Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Robert Half Technology are assisting a market leading financial services organisation to recruit a Business Analyst on an initial 6 month contract basis. Hybrid working - London based As a process focused Business Analyst, you will play a key role in delivering operational change that supports the organisation's Fit for the Future strategic plan. Working closely with the Operations team and cross-functional stakeholders, you will help design and implement future state operating models, streamline workflows, and strengthen the operational data management framework to enable the business to establish an end-to-end portfolio management function from trade generation to order execution. This is a varied role involving process mapping, requirement gathering, testing, and documentation, alongside driving continuous improvements in efficiency, data quality, and control. The successful candidate will help ensure operational processes are robust, effective, and aligned with strategic objectives. Role • The Business Analyst will lead process mapping and workflow design activities to support the delivery of Target Operating Models, • Collaborate with stakeholders to ensure designs are aligned with operational strategy and control requirements, • Support the creation of an operational data model to improve efficiency, transparency, and governance, • Work with internal teams and external providers to gather, refine, and validate operational requirements, • Produce clear, high-quality artefacts to underpin delivery and communicate changes effectively, • Contribute to test planning, UAT execution, and readiness assessments for new workflows and tools, • The Business Analyst will have experience as a Business Analyst in asset management, fund operations, or third-party administrator environments, • Extensive experience in setting up trading workflows for asset management companies, • Experience in creating data management strategies, • Experience in helping set up Portfolio order management systems, • Strong working knowledge of operational workflows such as reconciliations, NAV oversight, trade lifecycle, client reporting, or fund onboarding, • Experience in custodial TOM and demonstrable track record in working with mainstream custodians, • Proven ability to produce clear, high-quality process maps, requirements logs, and change documentation, • Experience supporting data discovery, mapping data lineage, or implementing changes to reporting processes, • Strong stakeholder engagement skills, with the ability to work across internal teams and external providers, • Familiarity with project management and collaboration tools such as monday.com, • Experience delivering TOM or process re-engineering initiatives in a regulated environment, • Market leading financial services organisation, • 6 month initial contract The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Data Analyst (SQL/Excel) - Amazing Airline! | Heathrow Are you a recent graduate in Maths, Physics, Economics, Engineering or Computer Science with strong A-Levels in Maths? Looking to launch your career as a Data Analyst in a well-established, forward-thinking company? This is a fantastic opportunity to join a globally recognised airline offering not just career growth but exciting travel perks - including free worldwide flight tickets for you and two others after probation! The Role: You'll work across Data Analytics and Project Development, gaining valuable hands-on experience with real business impact. What We're Looking For: • Strong analytical mindset - ideally with a degree in a STEM or related subject, • Must have strong Grades in Maths (Ideally A or B Grade at A Level), • Good knowledge of Excel (including VLOOKUP), • Some exposure to SQL (full training provided), • Excellent attention to detail and communication skills, • Location & Working Style:, • Hybrid: 3 days a week onsite in Heathrow, London, • Must be able to commute, relocate, or be happy travelling to the office, • Accessible via Heathrow Airport stations and public transport, • Free parking onsite Benefits Include: • 26 days holiday + 8 bank holidays, • Generous pension scheme, • Free flight tickets after probation for you and 2 others, • Onsite gym, supermarket, food, coffee and more, • A great team, structured development, and long-term career path 2-stage interview process | Fast turnaround | Interviews happening ASAP Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Job Title: Analytics Governance AnalystRate: Circa £690/DayContract: 31/03/2027Location: London 3 days per week onsiteStatus: Inside IR35 Join Our Team and Shape the Future of Analytics Governance! Are you passionate about data governance and eager to make a significant impact in the financial services industry? We are seeking an enthusiastic Analytics Governance Analyst to help us build our Analytics Governance Capability within the Data Analytics Team at our client's EMEA Data Office. This is an exciting opportunity to be part of a transformative journey that aligns with BCBS239 principles and prepares the organization for ECB onboarding. What We Are Looking For: Essential Skills: • Proven experience in establishing Analytics Governance or EUC Governance frameworks., • Strong understanding of regulatory frameworks such as BCBS239 principles and knowledge of data regulatory compliance in the financial sector., • Experience with cataloguing tools like Collibra or Apparity., • Strong project management skills, including Agile and Waterfall methodologies., • Excellent stakeholder management and communication abilities. Desirable Skills: • Experience with analytics platforms such as Power BI and Tableau., • Solid understanding of data management concepts and data lineage. What You Will Do: • Establish and promote Analytics Governance standards across the organisation, • Identify, document, and manage Key Data Uses (KDUs) and End User Computing (EUC) tools, • Perform gap analysis and drive remediation activities to ensure compliance, • Build and maintain data and analytics catalogues, • Collaborate with stakeholders across all business areas to embed governance best practices. Why This Role Matters: In this greenfield opportunity, you will help set the foundation for analytics governance, fostering an ethos of openness and transparency across the organization. Your role is essential in educating stakeholders about the importance of analytics governance, enabling genuine business innovation. What We Offer: Join us and enjoy a host of fantastic benefits: • Hybrid and Flexible Working: Embrace a work-life balance that suits you!, • Competitive Paid Leave Days: Recharge and refresh whenever you need., • Health Benefits: Comprehensive private medical insurance and life/invalidity insurance for your peace of mind., • Mental Wellbeing Support: Access to counselling and coaching services., • Learning and Development Opportunities: Grow your career with us!, • Ambitious Remuneration Package: Recognizing your expertise and contributions. Join Us on This Exciting Journey! If you're ready to make a real difference and contribute to a thriving data governance culture, we want to hear from you! Bring your analytical mindset and problem-solving skills to our client's EMEA Data Office, where your expertise will be valued and your career will flourish. Apply Now! Unleash your potential in a dynamic environment that embraces innovation and inclusivity. Together, let's shape the future of analytics governance in financial services!

Location: London (1 day onsite, then 2 days per cycle) Contract: 3 months IR35: Outside Rate: £480-£550 per day Start: Up to 1 month notice max Overview This role sits within the FP&A function, supporting the build-out of a more robust and scalable reporting approach for strategic investment tracking. Alongside a new Finance Data Warehouse (FDW), the business needs a "bolt-on" solution to classify and report on investment activity, enabling accurate tracking of revenue, costs, and consultant utilisation for senior leadership, Board, and shareholders. Key Responsibilities Gather and document requirements across FP&A, Finance, and Investments stakeholders Assess current reporting processes, data sources, and KPI definitions Define a tactical classification and data capture approach to support investment reporting Produce clear scoping documentation for the Finance Systems team (Phase 1) Develop detailed technical specifications covering data models, logic, and reporting outputs (Phase 2) Map data lineage, calculations, and dependencies in a clear, build-ready format * Work closely with the Finance Systems team to support handover into development Key Skills & Experience • Strong experience in requirements gathering and stakeholder engagement Consultancy or finance-led environments preferred Experience working in complex, multi-source reporting environments Background in FP&A / finance environments (P&L, KPIs, variance analysis) Experience working with complex reporting stacks (Understanding of Alteryx and Power Query) Strong understanding of data modelling, data flows, and reporting logic Ability to translate business requirements into clear technical specifications Comfortable working autonomously in unstructured environments Coding experience beneficial but not essential

Data Analyst London Up to £55,000 This is a great opportunity to join a finance team that is investing heavily in data, systems, and reporting transformation. You will step into a visible role where your work directly supports senior decision-making and shapes how finance reporting evolves across the business. The Company: They are a large, UK-listed organisation operating across the UK and Europe, with a strong focus on long-term asset performance and operational efficiency. The business is undergoing significant finance transformation, modernising its systems, data infrastructure, and reporting capabilities. Data-driven insight sits at the heart of their strategy, with growing investment in analytics and automation. The Role: • Lead the design, development, and ownership of Power BI dashboards for key finance KPIs, • Build and maintain robust data models using DAX and Power Query, • Extract, transform, and consolidate data from multiple finance and operational systems, • Own core reporting processes, including monthly, ad hoc, and bi-annual reporting cycles, • Translate complex financial data into clear, actionable insights for senior stakeholders, • Act as the Power BI subject matter expert within the Group Finance function, • Support ongoing finance transformation initiatives, including new systems and data platforms Your Skills and Experience: • Strong commercial experience using Power BI for financial reporting and analytics, • Advanced capability in DAX and Power Query, • Working knowledge of SQL and relational data sources, • Solid understanding of core financial statements and metrics, • Ability to communicate insights clearly to non-technical senior stakeholders, • Comfortable working in a changing environment with evolving systems and processes

GRC Analyst – Information Security London – Hybrid £50,000 - £55,000 + Bonus VIQU has partnered with a leading transport organisation to recruit a GRC Analyst to join their Finance and Information Security team. This is a fantastic opportunity for a GRC Analyst to take ownership of established governance frameworks, policies, and risk processes within a highly regulated environment. The GRC Analyst will play a key role in maintaining compliance, supporting audits, and embedding a strong risk-aware culture across the business. Key Responsibilities of the GRC Analyst: • Support and maintain the organisation’s risk management framework, including risk identification, assessment, and monitoring, • Facilitate risk assessments across business units and support mitigation planning, • Monitor risk trends, control effectiveness, and emerging threats, providing insights to senior stakeholders, • Support compliance programmes, ensuring adherence to regulatory and industry standards (e.g. ISO27001, NIST CSF), • Coordinate internal and external audits, including evidence gathering and action tracking, • Contribute to governance policies, standards, and procedures development and review, • Produce clear governance and risk reports for leadership teams, • Support governance and assurance of technology change management processes, • 4–5 years’ experience in governance, risk, or compliance roles within regulated or critical environments, • Strong understanding of frameworks such as ISO27001 and NIST CSF, • Experience supporting audits, compliance reporting, and evidence management, • Ability to interpret regulatory requirements into practical controls and processes, • Excellent communication and stakeholder engagement skills, • Strong organisational skills with the ability to manage multiple priorities, • Experience within regulated sectors such as transport, utilities, financial services, or government, • Exposure to Operational Technology (OT) or Industrial Control Systems (ICS) (desirable), • Relevant certifications (ISO27001 Lead Implementer/Auditor, CISMP, CRISC, CISM) (desirable), • Hybrid working: Initially 5 days onsite, reducing to 3 days onsite after probation, • 5% bonus, • 10% pension contribution, • Free Zone 1–6 travel for you and a nominated household member, • 75% discount on National Rail season tickets

Job tittle : Business Analyst (Analytics) - Transaction Banking Location: London (2-3 days onsite per week) Contract: Until 31/03/2027 Engagement: Inside IR35 Working Pattern: Full-time Rate: Highly Competitive We are currently seeking an experienced Business Analyst (Analytics) to join a major Transaction Banking transformation programme within a leading global investment bank. This is an exciting opportunity to play a key role in establishing and shaping a new Management Information (MI) and Analytics workstream within the EMEA Data Office. The successful candidate will work at the intersection of business, data, and technology, helping drive enterprise-wide data-led transformation initiatives. The ideal candidate will combine strong Business Analysis expertise with hands-on analytics and data experience, alongside a solid understanding of Transaction Banking within financial services. Required Experience & Skills This is a greenfield opportunity within a rapidly growing Data Analytics function, offering the chance to shape how analytics and MI capabilities are delivered across the bank. You will work in a highly collaborative environment with exposure to senior stakeholders and large-scale transformation initiatives. If you are an experienced Analytics Business Analyst with strong Transaction Banking knowledge and a passion for data-driven transformation, we would love to hear from you. Apply Now! Send your CV and a brief cover letter outlining your relevant experience to [email address]. We can't wait to meet you and explore how you can be a part of our exciting journey! Join us at the forefront of financial innovation-your future awaits! Pontoon is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Operations Analyst / Underwriting Support / London Market / Insurance • New permanent Operations Analyst opportunity working with a leading London Market insurer, • Hybrid working (23 days per week in the office), • Salary up to £40k + bonus & excellent benefits packageKEY SKILLS, • 1+ years experience within insurance operations / underwriting support, • Knowledge of Lloyds processes (USMs, data entry, underwr... ZIPC1_UKTJ

Business Analyst - Finance Operations - Contract Contract Business Analyst urgently required, for a leading media and entertainment company, to support various strategic projects, primarily focusing on ongoing technology implementation initiatives within the Accounts Payable (AP) process. The role will focus on process improvement, technology implementation, documentation, and stakeholder support. Key Responsibilities: • Gather requirements from cross-functional teams., • Analyse process data and identify improvement opportunities., • Draft business requirements and process documentation., • Support testing and implementation of new systems and processes., • Help produce SOPs, workflow diagrams, and training materials. Requirements: • 2+ years' experience in business analysis., • Experience in Accounts Payable or finance operations preferred., • Strong analytical, communication, and stakeholder skills., • Self-starter with the ability to work independently., • Lean Six Sigma qualification desirable. Rate: £400-£425 per day (Inside IR35, via Umbrella) Location: Central London (3 days p/w in office) Start: ASAP Duration: 6 month initial contract *Rates depend on experience and client requirements

Trainee Security Analyst – £30,000–£65,000 – Job Programme Job Guarantee Complete the programme and get a job, or get your course fees back. This is a self-funded programme that leads to employment, fees apply. Looking to start a career in Cyber Security? We are offering a structured pathway into Cyber Security, designed to help you enter one of the fastest-growing sectors with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official CompTIA A+, Network+, and Security+ certifications, • Hands-on training with real-world cyber security scenarios, • Live labs and practical cyber security exercises, • Professional CV and LinkedIn support, • Interview preparation, • Dedicated recruitment support until placed, • Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Cyber Security Analyst: £35,000 – £55,000, • Security Engineer / Ethical Hacker: £40,000 – £65,000, • Progression into senior cyber security roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across cyber security, IT support, and network and security-focused positions. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

My client has a requirement for a Digital Support Analyst (1st Line). ROLE: - • Content management systems - WordPress, Azure, AWS, GitHub, • Cloud hosting - Azure, • Support incoming requests, • Platform Administation/Configuration, • Testing and maintenance REQUIRED SKILLS: - • Digital Helpdesk Requests, • WordPress site administration, • UAT and QA support, • Testing and checking code releases, • API-based tools, • Editing HTML/CSS, • Basic knowledge of Azure If this role looks of interest, please submit your most recent CV for consideration - a more detailed job description will then be provided.

Data Analyst - 4-Month Fixed Term ContractHackney, London - Hybrid, 3-4 Days Remote, 1-2 Days in Office£43,278 (Pro Rata) + Holiday + Pension + Great BenefitsAre you an experienced Data Analyst looking for an impactful contract role where you can drive real, visible change within an established organisation? Do you want the opportunity to modernise a data function from the ground up - building dashboards, leading on data governance, and delivering insight that shapes the way an organisation operates? On offer is a 4-month fixed term contract with a well-established housing association based in Hackney, London. This is a varied and technically interesting role with genuine scope to make your mark, working within a close-knit and collaborative team environment. With 3 to 4 days remote working per week, the role offers strong flexibility alongside meaningful, hands-on project work. This organisation is on an exciting journey to become a truly data-driven business, and this role sits at the heart of that transformation. You will have the autonomy to lead on key workstreams - from building modern Power BI dashboards to implementing a Data Management Framework and managing the annual Housemark benchmarking process - making this a role where your work will have a direct and lasting impact. In this role you will develop and deliver Power BI dashboards to modernise the organisation's approach to reporting, lead on the adoption and implementation of a Data Management Framework, manage the annual Housemark benchmarking process, and provide data-driven research and insight across the business where required. This role would suit an experienced Data Analyst from a social housing background who is looking for a contract role with genuine scope, autonomy, and the opportunity to deliver something meaningful within a stable and people-focused organisation. The Role: • Develop Power BI dashboards to modernise reporting across the organisation, • Lead on the adoption and implementation of a Data Management Framework, • Manage the annual Housemark benchmarking process, • Provide data-driven research and insight where required, • Experience working within social housing - essential, • Strong Power BI skills with experience building dashboards and reports The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Desktop Support Analyst Rate - £200 (A day)Location - London (Liverpool Street)Duration - 3 Months (Initially)IR35 - Outside KEY RESPONSIBILITIES • Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner, • Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director, • Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory / Microsoft Entra ID, • Maintain and manage hardware inventory, printers, and AV equipment across the London office, • Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning, • Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required, • Support video conferencing and collaboration tools, including Zoom and other AV systems, • Log, track, and resolve tickets using the organization's Jira ticketing system, • Communicating software and security best practices to end users at varying levels of technical ability, • Adhere to business continuity protocols and change control processes when implementing changes to the environment, • Liaise with third-party hardware and software vendors as needed to resolve escalated issues REQUIRED QUALIFICATIONS • 3+ years of hands-on desktop support experience in a Microsoft 365 and virtualized environment, • Proven experience supporting Citrix Virtual Desktop Infrastructure (VDI), • Solid knowledge of Windows desktop operating systems and core Microsoft 365 applications, • Experience with Active Directory and/or Microsoft Entra ID for user and device management, • Strong network troubleshooting skills, including TCP/IP, DNS, DHCP, and VPN, • Confident communicator with the ability to support users of all technical backgrounds, • Strong problem-solving skills with a methodical and customer-focused approach, • Understanding of Jira processes, including incident management and change control PREFERRED QUALIFICATIONS • Experience with Zoom administration and enterprise video conferencing systems, • Familiarity with macOS support in a mixed-OS environment, • Experience using Citrix Director for session monitoring and troubleshooting, • Knowledge of Bloomberg terminal support and administration, • Previous experience in financial services or professional services environments

A fantastic MSP based in the West End are currently looking for a Tier 1 Cyber Security SOC Support Analyst to join our expanding UK based Service Desk team. The ideal candidate would be someone that is already in a similar role and has minimum of 1-year experience. You must have a years experience working for an MSP and managing corporate clients. Fantastic Benefits Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Benefits: Competitive Package Offered – Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzasand breakfast on Wednesdays! As a Tier 1 SOC Support Analyst, you will be primarily responsible for monitoring systems and making the initial response to any flags or alerts that come in via support tickets or telephone tickets. One of the key responsibilities is also to review and categorise potential threats in order of priorityand dismiss any false alarms, whilst also gathering information and escalating the most urgent threats to Escalations Management Team. Essential Experience • Preference given to candidates with MSP background, • Minimum 1 years proven experience in a Tier 1 Cyber Security SOC Support Analyst role, • Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies, • Working knowledge of Microsoft Defender suite including Endpoint Detection and Response, • SC-200 Microsoft Certified: Security Operations Analyst Associate OR, • Highly Motivated, • Can do attitude, • Attention to detail, • Excellent communication, • Proven client service skills, • Ability to work under pressure, • Willingness to work flexibly as required, • Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service, • Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to Escalations Management Team for further information/support, • Manage technical and stakeholder incident reporting via concise communications, • Manage client communication channels during an active incident, • Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incident, • Provide operational support to wider Cyber Security Team on security incidents

IRIS is looking for an experienced 3rd Line Customer Support Analyst to join our Financials customer support team and help our customers resolve complex technical challenges. You’ll play a key role in handling escalated issues, performing in depth technical investigations and working closely with our Product and Development teams to deliver the right outcomes. What you’ll be doing • Handling complex, technical customer support queries, • Acting as an escalation point for 2nd Line Support, • Writing and executing advanced SQL scripts, • Collaborating with internal teams to resolve product issues, • Supporting UAT and contributing to product improvements, • Ensuring a consistently high standard of customer experience What you’ll bring • Strong experience in software or IT customer support, • Advanced SQL knowledge and hands-on investigation experience, • Excellent communication and problem-solving skills, • A collaborative mindset and strong customer focus Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

IT Support & Data Analyst Location: Central London Permanent A growing multi-site business is looking for an IT Support & Data Analyst to provide 1st/2nd line support while improving reporting, integrations, and data visibility across the business. The role has a strong focus on SQL Server, reporting, and data analysis, with Power BI considered a nice-to-have. You'll support users, troubleshoot hardware/software issues, develop SQL queries and reporting datasets, assist with integrations and APIs, and help automate operational and finance reporting processes. Essential Skills • Strong Microsoft SQL Server experience, • IT support / troubleshooting background, • Experience with reporting, data analysis, and integrations, • Ability to work with operational and finance stakeholders, • Microsoft 365 / Azure Entra exposureNice to Have, • Power BI, • ERP / WMS / e-commerce systems

My client is seeking an experienced Change Management Analyst with deep London Market Insurance expertise to support a large-scale business transformation programme. The programme is focused on process standardisation, operating model optimisation, and embedding new ways of working across underwriting and associated business functions. This role will play a key part in driving business readiness, stakeholder engagement, adoption, and sustainable behavioural change across underwriting, operations, claims, finance, delegated authority, and support functions. The successful candidate will understand the complexities of the London Market ecosystem and be able to translate transformation objectives into practical, business-led change activities. Key Responsibilities • Support the delivery of change management activities across a multi-stream transformation programme within the London Market insurance environment., • Conduct stakeholder analysis and develop engagement plans across underwriting and associated business functions., • Partner with programme leads, business SMEs, underwriting teams, operations, and technology stakeholders to assess change impacts and business readiness., • Support the design and execution of change strategies focused on:, • Process standardisation, • Operating model optimisation, • Adoption of new ways of working, • Organisational alignment, • Develop and maintain change impact assessments, stakeholder maps, communication plans, and adoption metrics., • Facilitate workshops, process walkthroughs, and business engagement sessions., • Support the creation of training materials, user guidance, and business readiness collateral., • Track adoption risks, resistance themes, and readiness indicators, escalating issues where appropriate., • Work closely with PMO, business analysts, and transformation leads to ensure alignment between business change and programme delivery., • Contribute to governance reporting and provide updates on change progress, engagement, and adoption outcomes., • Promote a culture of continuous improvement and operational consistency across the programme.Required Experience, • Strong experience as a Change Management Analyst or Business Change Analyst within London Market Insurance., • Deep understanding of London Market processes, operating models, and regulatory considerations., • Proven experience supporting business transformation programmes involving underwriting and associated insurance functions., • Experience delivering change initiatives focused on:, • Process harmonisation / standardisation, • Target operating model implementation, • Business process optimisation, • Organisational change and adoption, • Strong understanding of underwriting workflows and associated functions such as operations, claims, finance, bordereaux, delegated authority, or exposure management., • Experience conducting impact assessments, stakeholder engagement, communications, and business readiness activities., • Ability to engage effectively with senior stakeholders, underwriting teams, and operational users., • Strong workshop facilitation, communication, and documentation skills., • Experience working within complex, matrixed programme environments.

Senior Salesforce Business Analyst 12-month contract, Outside IR35, London (4 days), To £650/day Senior Business Analyst is required by well-established organisation with operations across the UK and Europe. They focus on delivering high-quality services to a diverse client base, emphasizing innovation, efficiency, and sustainable practices. They need an experienced Senior BA with expertise in Salesforce. Role Overview The Senior Business Analyst will support a key business project by implementing technology to enhance service offerings. You will collaborate with technology teams, stakeholders, and delivery groups to gather requirements, analyze processes, and provide documented insights for system enhancements across the full life cycle. Key Responsibilities • Lead requirements gathering sessions and map current/future processes., • Analyze impacts and document insights for cross-functional technology changes., • Create standardized requirements, User Stories, and functional designs., • Develop solutions, define success criteria, and assist with QA testing., • 5+ years as a Senior Business Analyst in complex technology environments., • Experience with systems development and integration projects., • Track record of producing high-quality documentation for multi-disciplinary teams., • Ability to translate non-technical requirements into actionable insights., • Salesforce, SAP, DevOps, and Microsoft Azure.

Robert Half is excited to partner with a leading investment management organisation in their search for a Business Analyst to support key operational change initiatives across the business. • 6 month day rate contract This role sits at the heart of an evolving investment operations function. You will analyse workflows, strengthen controls, and help deliver improvements across processes that support portfolio management, oversight, and operational governance. The successful candidate will combine strong BA fundamentals with experience working in investment or fund operations settings. Key Responsibilities • Review and document operational processes, identifying opportunities to simplify, automate, or strengthen control points., • Partner with investment, operations, risk, and technology teams to capture business requirements and translate them into clear deliverables., • Support workflow redesign and operational change across areas such as trade support, cash and position control, reconciliations oversight, and reporting workflows (kept high-level intentionally to avoid identifiable detail)., • Produce concise artefacts including process maps, requirement definitions, and implementation supporting materials., • Contribute to testing cycles (UAT) and readiness assessments for new tools, processes, or enhancements., • Help embed a culture of continuous improvement across investment operations.Experience & SkillsEssential, • Experience as a Business Analyst within investment management, fund operations, or a similar financial services environment., • Understanding of investment operations processes (e.g., trade support, middle-office controls, reconciliations, reporting, data quality) without tying to any specific firm model., • Strong documentation skills with the ability to distil complex processes into clear, actionable outputs., • Confident working across technology and business teams to drive operational change., • Highly organised, structured, and detail oriented., • Experience delivering a Target Operating Model.Desirable, • Exposure to workflow or project management tools., • Experience supporting operational process redesign within regulated financial environments.

OverviewA leading global investment bank is hiring an experienced Hybrid Project Manager / Business Analyst to join its Markets Change function. The role focusses on delivering front-to-back change across Markets products and infrastructure, supporting regulatory and strategic initiatives across the EU and globally.Details • Location - London, • Duration - 9-12 months, • Hybrid - 3 days / week in office, • Deliver end-to-end Markets initiatives, from requirements and impact assessment through to go-live, • Act as a trusted delivery lead and subject matter expert for senior business and technology stakeholders, • Define and document product, operating model and infrastructure requirements, • Conduct front-to-back impact assessments across trade execution, booking models, clearing, collateral, settlement, Finance, Risk and regulatory reporting, • Produce delivery artefacts including plans, requirements, option papers, impact assessments and cost proposals, • Partner with Product Managers and Application Leads to define scope, costs, timelines and delivery plans, • Proven experience as a hybrid Project Manager / Business Analyst within Capital Markets / Investment Banking, • Strong delivery experience across Markets products (FX, Derivatives, Commodities), • Solid knowledge of EU Markets regulations (e.g. MiFID II, EMIR, SFTR), • Strong understanding of Markets infrastructure, including trade execution, clearing, collateral and settlement platforms (e.g. Broadridge or equivalent), • Experience working in Agile delivery environments and with tools such as Jira Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk