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This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018. Background: A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. Responsibilities: This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including: Client assistance in optimal use of the system User administration/privileges Parameter configuration changes System availability Application and database performance tuning Daily operational processing monitoring and support Charles River IMS and database software patches Charles River IMS version upgrades Assistance with problem support and resolution Business Continuity/Disaster Recovery assistance Working with Charles River colleagues to smoothly transition new Clients to production operation. Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients. Participation in the development and on-going refinement, enhancement and continuous process improvement for the services. Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services. The role will involve periodic out of hours support and/or weekend work. Occasional travel to customer sites may be required for planning and review meetings. Skills, Experience & Qualifications Required: Experience with Financial Services Investment Management, Trading or related systems highly preferable ( e.g. Charles River IMS) Proven ability to partner with various internal departments to deliver superior customer service. Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions. Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity. Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills. Bachelor's degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Maths' or Statistics preferred. Minimum of 3+ years' relevant industry experience About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Customer Experience Advisor | S1 | Retail Banking. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required). We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candid

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and BAU investment, and to identify areas for improvement for clien

Customer Experience Advisor | S1 | Retail Banking | Brighton Branch. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the n

The successful candidate will have 1-3 years of direct sales experience and a NQF 5 qualification in Banking. A leading financial institution in Greater London is seeking a part-time Community Advisor to enhance customer experience by understanding needs and providing tailored solutions.

Customer Experience Advisor | S1 | Retail Banking | Perth Branch. Identifying new ways to improve the customer experience. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required).

A prominent UK bank in Harrow is seeking a Banking Representative for a 6-month fixed term contract.

Customer Experience Advisor | S1 | Retail Banking | Newark/Grantham Twin. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what

A global financial services firm is seeking a proactive professional to provide operational support in Private Banking.

Customer Experience Advisor | S1 | Retail Banking | Truro Branch. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next

A leading global bank in the UK is seeking a Service Designer to join their Experience Design Team. In this role, you will define and design service experiences across a range of financial products, collaborating with cross-functional partners to enhance customer journeys. The ideal candidate will h

Customer Experience Advisor | S1 | Retail Banking | Southampton Branch. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what th

The ideal candidate will have over 10 years of experience in transaction banking, profound knowledge of AI technologies, and a client-centric mindset. The role emphasizes defining exceptional client experiences and leading cross-functional teams to adapt to evolving client needs and regulatory requi

A leading financial services provider in Greater London is looking for a Service Designer to enhance customer banking experiences. You will work on shaping the end-to-end experience strategy while collaborating with senior colleagues. If you have experience in financial services, even better.

A leading digital agency in London is seeking a Digital Experience Account Director to strengthen relationships with clients in the banking and professional services sectors. The role requires over 5 years of experience, with expertise in digital solutions and AI. This is an exciting opportunity to

A leading financial institution in Greater London is seeking an experienced Senior Manager, Client Experience Design. You will play a crucial role in defining and delivering a client experience strategy that enhances satisfaction across corporate and institutional banking.

A leading financial services company is seeking a Senior Service Designer to enhance end-to-end customer experiences. Ideal candidates will possess a deep understanding of design practices, demonstrate strong stakeholder management skills, and have experience with tools such as Figma.

Proven experience in customer service or a similar role, preferably within a healthcare or social services setting. Previous experience of working with prescriptions.

Opportunity to Earn) is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and with the help of our learning payment, we boost your income in line with an experienced courier

Many clients have been with the firm for several generations, and the front‑of‑house experience is considered a vital part of the service they deliver.

Opportunity to Earn) is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and with the help of our learning payment, we boost your income in line with an experienced courier

Previous experience in a receptionist or administrative role.

No prior receptionist or typist experience required.

Experience in a similar role within a luxury or 5 star setting. A genuine commitment to delivering exceptional guest experiences. A complimentary annual guest experience for you and a guest.

We are Places for People Group, we're a social enterprise that believes it's people that make a community.That's why we build homes and deliver services for everyone in the community to thrive.At Places Leisure we are changing lives by creating active places and healthy people for communities to thr

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Have had cleaning experience in a similar role, although this is not essential.

Previous experience in hotel housekeeping or a similar role.

Have had cleaning experience in a similar role, although this is not essential. As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers.

Cleaner (Summer season) - London.We are Places for People Group, we're a social enterprise that believes it's people that make a community.That's why we build homes and deliver services for everyone in the community to thrive.At Places Leisure we are changing lives by creating active places and heal

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Have had cleaning experience in a similar role, although this is not essential.

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Have had cleaning experience in a similar role, although this is not essential.

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards.

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards.

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. What we are looking for: Previous experience in domestic/cleaning roles.

Pay scale; Depending on experience, starting from £12. Preferably have cleaning experience however training can be provided.

Previous cleaning experience is valued but not essential; we provide training.

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards.

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards.