£38700–£42000 anual
Jornada completa
Norwich
Job Title: Salon Manager
SOC Code: 1253 – Beauty Salon Manager
Company: Ann USA Nails Ltd (trading as USA Nails)
Location: 9–11 Dove Street, Norwich, NR2 1DE
Employment Type: Full-time, Permanent
Salary: £38,700 – £42,000 per annum
Benefits: 28 days paid annual leave (including bank holidays), staff discounts, training opportunities, and long-term career development
About Us:
Ann USA Nails Ltd is a well-established nail and beauty salon in the heart of Norwich, operating since 2011. With a loyal and growing customer base, we provide high-quality services including manicures, pedicures, and acrylic nail extensions. As part of our plans to expand and further enhance our service quality, we are seeking a committed and experienced Salon Manager to lead our team and support the next phase of our business growth.
Job Description:
The Salon Manager will be responsible for overseeing the daily operations of the salon, managing staff, ensuring customer satisfaction, and driving business development. This role requires strong leadership, attention to detail, and a passion for delivering outstanding beauty services in a fast-paced environment.
Key Responsibilities:
Manage day-to-day salon operations, ensuring smooth, efficient service delivery
Supervise and support a team of nail technicians and beauty staff, including training, scheduling, and performance management
Maintain high standards of hygiene, safety, and customer service at all times
Handle customer queries and feedback in a professional and timely manner
Monitor and manage salon inventory, product ordering, and supplier relationships
Assist with staff recruitment and onboarding
Contribute to marketing efforts and promotional campaigns to attract and retain clients
Monitor salon performance and develop strategies for business growth and service improvements
Requirements:
Proven experience in a managerial role within the beauty or nail salon industry
Strong knowledge of nail treatments, salon operations, and customer care standards
Excellent communication, interpersonal, and leadership skills
Ability to manage a team effectively and work under pressure
Good organisational and time management skills
Relevant qualifications in beauty or nail technology (preferred but not essential)
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