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As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities: • Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty., • Support client retention efforts, ensuring portfolio retention rates are met or exceeded., • Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement., • Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat)., • Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience., • Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions., • Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting., • Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services., • Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions., • Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs.

As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities: • Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty., • Support client retention efforts, ensuring portfolio retention rates are met or exceeded., • Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement., • Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat)., • Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience., • Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions., • Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting., • Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services., • Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions., • Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs.

Job Description Lead Strategic Senior Buyer Jobs in Andover at Stannah– Join Our Team! We have an exciting opportunity for a Lead Strategic Senior Buyer to join our growing Procurement team at Stannah, based at our Andover site. The role involves managing strategic supplier relationships, sourcing and direct materials to support international Stannah factories and identifying and implementing continuous improvement through compliance and procurement processes. You will be a vital link between suppliers and internal stakeholders, ensuring supplier performance, contract negotiations, cost control, and supply chain risk management are delivered effectively. As the Lead Strategic Senior Buyer, you will work full-time hours Monday to Thursday 08:00 to 16:45, Friday 08:00 to 13:00. This job is a permanent contract. This is a great opportunity for an experienced procurement or supply chain professional to step into a fast paced role, managing up to £8 million spend across critical suppliers and commodities. Ready to take ownership of a key role in our procurement transformation? As the senior member of the team, you’ll lead improvements across purchasing—driving efficiency, ensuring compliance, and delivering accurate reporting on direct material spend. Whilst not a line management role, you’ll play a crucial part in motivating the team day-to-day and supporting a culture of continuous improvement, cost control, and financial discipline. You’ll help shape our future procurement strategy, by supporting the implementation of a new ERP system in Procurement. Also your manage strategic supplier relationships where strong negotiation skills are essential, along with experience in supply chain and supplier management. Knowledge of commodity management and international manufacturing suppliers is desirable. Lead Strategic Senior Buyer Responsibilities: * Manage supplier relationships across 2–3 commodity areas with ownership of key strategic suppliers * Negotiate and implement supplier contracts to ensure cost-effectiveness and long-term value * Lead supplier selection, RFQs, and benchmarking within the commodity market * Support new product development with supplier involvement from prototype to production * Drive cost reduction initiatives through design changes, sourcing, and supplier collaboration Please see the full job description here: ___ Qualifications Lead Strategic Senior Buyer Requirements: * Proven experience in procurement account management * Strong commercial negotiation and contract management skills * Ability to work with UK and international suppliers * Knowledge of manufacturing processes * MCIPS/ACIPS qualified or willing to study towards the qualification Additional Information If you have previous experience working as a Senior Buyer, Procurement Manager, or Procurement Specialist, and are looking for a new opportunity in Andover, please click the "apply now" button or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Free parking, • Company Funded LinkedIn Learning Account #HAMF Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Keywords: Purchasing Agent, Location: Andover, ENG - SP10 4HB