Job Role: Customer service coordinator and Clinical administrator Pay: £26,000 Pa pro rata Times: 20 -30hours /week x2 Job description: Private GP & Occupational Health Clinic Overview We are seeking a highly organised and professional Clinic Administrator & Customer Services Coordinator to support the smooth running of our private GP and occupational health services. This role combines administrative duties with frontline patient and client support, requiring excellent communication skills, strong attention to detail, and the ability to work effectively in a busy healthcare environment. Key Responsibilities Patient & Client Services Act as the first point of contact for patients and corporate clients, providing a welcoming and professional service in person, by phone, and via email. Manage appointment bookings, confirmations, and follow-ups for GP and occupational health services. Provide information on clinic services, pricing, and processes, escalating clinical queries to medical staff when necessary. Process patient registrations, consent forms, and documentation in line with GDPR and clinic policies. Handle client and patient feedback, supporting continuous improvement in service delivery. Administration & Operations Maintain accurate patient records, clinical schedules, and occupational health contracts. Support doctors, nurses, and occupational health professionals with administrative tasks. Process invoices, payments, and insurance documentation. Prepare reports, correspondence, and documentation for internal and external use. Ensure compliance with regulatory and governance requirements, including record-keeping for audits and inspections. Monitor stock levels of medical supplies and office materials, placing orders when required. Provide reception cover, ensuring the clinic operates smoothly on a daily basis. Skills & Requirements Previous experience in healthcare administration and/or customer service (private practice or occupational health desirable). Excellent interpersonal and communication skills, with a professional telephone manner. Strong IT skills, including: Microsoft Office including Excel, Word, SharePoint, Teams, outlook Practice management or CRM systems (desirable) Highly organised with the ability to prioritise multiple tasks and meet deadlines. Strong attention to detail and accuracy in record-keeping. Discreet and professional, with a clear understanding of confidentiality and GDPR. Proactive, adaptable, and confident in dealing with patients, clients, and clinicians.
Summary: Are you passionate about uncovering insights hidden within data? We're looking for a Data Analyst to join our team and play a key role in driving data-driven decisions. You'll be responsible for collecting, processing, and analyzing complex datasets to identify trends, patterns, and opportunities that will help our organization achieve its strategic goals. Your work will directly influence business outcomes by providing actionable intelligence to stakeholders across the company. Responsibilities: Collect data from various sources, including databases, APIs, and other systems. Clean and prepare data for analysis, ensuring accuracy and consistency. Analyze data using statistical methods and tools (e.g., SQL, Excel, Python, R) to identify key trends, patterns, and anomalies. Develop and maintain reports, dashboards, and data visualizations to communicate findings to technical and non-technical audiences. Collaborate with cross-functional teams (e.g., marketing, sales, operations) to understand their data needs and provide analytical support. Identify opportunities to improve data collection, processing, and analysis methodologies. Document data analysis processes and findings to ensure reproducibility and knowledge sharing. Stay up-to-date with the latest trends and technologies in data analysis. Qualifications: Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Computer Science) or equivalent experience. Proven experience as a Data Analyst or in a similar role. Strong proficiency in SQL for data extraction and manipulation. Excellent skills in Excel for data analysis and reporting. Experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable. Familiarity with programming languages such as Python or R for statistical analysis is a plus. Solid understanding of statistical concepts and methods. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely. Ability to work independently and collaboratively in a fast-paced environment. Job Description: Computer analysts and scientists research, design, develop, and optimize computer systems, algorithms, and software. They analyze computing needs, explore emerging technologies like AI, machine learning, and big data, and develop innovative solutions to complex computing problems. They may also work in theoretical research or applied computer science across various industries. Job Description: Data architects design and manage an organization’s data infrastructure. They create data models, define data standards, and ensure data systems are structured to support business processes, analytics, and decision-making. They establish policies for data integration, storage, and security, often collaborating with engineers and analysts. Data engineers build and maintain data pipelines and architectures that allow organizations to collect, process, and analyze large sets of data. They work on database management, ETL (Extract, Transform, Load) processes, data warehouses, and big data platforms, ensuring data is reliable, accessible, and efficiently processed for analysts and business use. IT systems architects design and implement the overall structure of IT systems within an organization. They ensure systems are scalable, secure, and aligned with business goals. They create technical blueprints, integrate hardware and software components, and evaluate new technologies to optimize IT operations. IT business analysts act as a bridge between business needs and IT solutions. They gather and analyze business requirements, assess existing systems, and recommend IT solutions that improve efficiency and meet organizational objectives. They also support testing, documentation, and change management during system implementations. IT solutions architects and designers focus on creating technical solutions tailored to specific business needs. They design software, applications, or system integrations, ensuring compatibility, scalability, and compliance. Their work involves selecting technologies, defining frameworks, and guiding development teams through solution implementation. This category covers IT specialists whose roles combine aspects of business analysis, architecture, and systems design but don’t fit neatly into standard classifications. They may work on hybrid projects, such as digital transformation, enterprise integration, or custom IT strategy, often requiring a mix of technical, analytical, and business expertise.
About Us We are a brand-new independent coffee shop based in the heart of a beautiful village, serving high-quality coffee, delicious food, and warm hospitality to our local community. As a startup, we are looking for passionate and energetic individuals to join our team and grow with us. Role Overview As a Barista, you’ll be at the heart of our coffee shop, crafting exceptional drinks, engaging with customers, and ensuring they have a great experience. You’ll also help take orders, assist with warming and serving food, and keep the café running smoothly. Key Responsibilities • Prepare and serve high-quality coffee and other beverages to our standards, • Take customer orders at the till, providing friendly and efficient service, • Assist with warming up and serving food, ensuring presentation and hygiene standards are met, • Deliver food and drinks to tables with a welcoming and professional approach, • Keep the coffee shop clean and tidy, including the counter, tables, and equipment, • Manage stock levels, restock supplies, and alert management when needed, • Engage with customers, build rapport, and contribute to a warm, community-focused atmosphere What We’re Looking For • Passion for great coffee and customer service, • Previous experience as a barista or in a hospitality role (preferred but not essential), • Ability to work well under pressure in a fast-paced environment, • A friendly, positive attitude with excellent communication skills, • Reliable, punctual, and able to work well as part of a team, • Willingness to learn and adapt in a growing business What We Offer • A supportive and friendly working environment in a beautiful village setting, • A chance to be part of an exciting new independent coffee shop, • Training and development opportunities to enhance your skills
Location: Brookmans Park, Herts Salary: Competitive, based on experience Hours: [Full-time/Part-time], flexible shifts including weekends Benefits: Friendly working environment, pension scheme, staff discounts, training opportunities About Us We are a new independent coffee shop with a modern kitchen, based in a welcoming village community. We serve freshly made breakfasts and brunches, with a focus on quality and presentation. As a startup, we’re excited to offer our team the chance to shape what we serve, with creativity and flexibility encouraged. Role Overview As a our Cook, you’ll prepare and serve our breakfast and brunch dishes in a relaxed, friendly environment. This is not a high-pressure chef role—it’s about quality, consistency, and passion for food. You’ll also have the opportunity to recommend new dishes and put your own stamp on our evolving menu. Key Responsibilities • Cook and prepare breakfast and brunch dishes to a high standard, • Suggest and help develop new menu items, • Maintain a clean, safe, and organised kitchen, • Manage ingredients and stock, keeping supplies fresh and ready, • Serve food promptly during busy periods, • Follow food safety and hygiene standards, • Previous cooking experience in a café, coffee shop, or similar (preferred but not essential), • A genuine passion for food and presentation, • Positive and adaptable personality, willing to share ideas, • Understanding of food hygiene and safety practices (training can be provided), • A brand-new kitchen with top-of-the-range equipment, • Flexibility to recommend new dishes and shape our menu, • A friendly and supportive working environment, • Training and development opportunities, • Pension scheme and staff discounts