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Case manager jobs in United Kingdom

Ackroyd Legal
Business Development Executive
4 hours ago
£24000–£50000 yearly
Full-time
London
About Us Ackroyd Legal is a growing law firm within the wider Ackroyd Group. We provide services in conveyancing, litigation and family law, acting for individuals, investors and professional partners across the UK.Our growth is built on strong relationships, efficient processes and delivering the right solicitor for each client. The Role We are expanding our New Business Team and are looking for a confident, commercially minded individual to help generate and manage new instructions.You will work with both professional introducers (B2B) and direct clients (B2C), helping turn enquiries into live cases and ensuring our solicitors have a steady flow of suitable work.This is a central role within the firm with real opportunity for progression. What You’ll Be Doing Building Relationships (B2B) • Developing relationships with estate agents, brokers, developers and other introducers, • Promoting our legal services, • Generating consistent new instructions Managing Enquiries (B2C) • Handling inbound calls and email enquiries, • Managing purchased leads, • Converting enquiries into instructions, • Allocating cases to the right solicitor Supporting Case Flow • Working closely with our solicitors, • Ensuring good service levels and communication, • Acting as a link between clients, introducers and legal teams What We’re Looking For • Strong communication and people skills, • Commercial awareness and confidence, • Organised and proactive approach, • Comfortable speaking with both professionals and individual clients, • Experience in legal, property or professional services is helpful but not essential What We Offer • A key role in a growing, multi-practice firm, • Clear progression opportunities, • Exposure to different areas of law, • A supportive, performance-focused environment, • Uncapped earning potential If you’re ambitious, driven and enjoy building relationships, we’d love to hear from you.
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Caravan Coffee Roasters and Brewbar
Head of Operations
12 hours ago
Full-time
London
We've been passionate about great-tasting, 100%-traceable speciality coffee since roasting our first coffee in the basement of our original restaurant 16 years ago. Today, we're a B Corp-certified roaster, producing fresh coffee from our North London roastery, supplying our nine restaurants, Brew Bars, and a growing customer base. We're looking for a hands-on Head of Operations to lead our end-to-end roastery operation. You'll own the operational engine: planning, packaging & consumables procurement, production, fulfilment, customer experience and cost management. You'll build a scalable, efficient operation that delivers consistently high standards of quality and service, whilst leading the team through a period of change and growth. Responsibilities People, Cost & Compliance • Lead and develop the Operations and Customer Experience teams, building a high-performing, solution-focused culture., • Own operational budgets and drive better purchasing, resourcing, production and fulfilment efficiency., • Own site Health & Safety, risk management and compliance, including SALSA and Fairtrade standards., • Embed B Corp principles and measurable sustainability improvements across the operation. Planning & Production • Own the S&OP process, bringing clear decisions through the exec routine, turning demand forecasts into green coffee, packaging, capacity and production scheduling plans., • Drive lean manufacturing and continuous improvement across the roastery, reducing waste, improving workflows and delivering measurable efficiency gains., • Lead major operational change and automation projects, from business case through to implementation., • Use AI and automation to simplify planning, reporting and operational workflows., • Own Unleashed as the operational source of truth, ensuring accurate inventory, stock movements and master data., • Be hands-on when needed, stepping onto the production floor to solve problems and keep things moving. Procurement & Supplier Management • Own strategic relationships with third-party production and logistics partners, holding them to agreed SLAs, quality and service standards., • Ensure packaging and consumables are competitively priced and regularly benchmarked., • Oversee quality assurance, complaints and compliance documentation. Customer Experience • Support the Customer Experience Manager to deliver a seamless customer journey across D2C and B2B, providing operational support with customer communication, order-to-cash, technical servicing, SLAs and senior-level escalations. The Person • Experienced operator: Proven senior operations experience in food, beverage or FMCG manufacturing., • Lean mindset: Practical experience with Lean/Six Sigma and a track record of delivering measurable improvements., • Hands-on leader: Comfortable getting into the detail, troubleshooting problems and making things happen., • People leader: Able to build, motivate and lead teams through change., • Commercially sharp: Strong planning, budget management and data-driven decision-making skills., • Supply chain savvy: Strong understanding of procurement, inventory and production planning; AI/automation experience essential., • Customer focused: High standards of service and experience leading customer-facing teams. To say thank you for choosing us, we also offer our teams • 50% off all food in our Brew Bars, • Dining discount when visiting our restaurants, • Weekly roastery team lunch, • All of the coffee you can drink on site, • Weekly allowance of coffee for home, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat: on your birthday and work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression: 80% of all our management roles are filled internally
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Ackroyd Legal
Legal Intern
4 hours ago
Full-time
London
Are you looking to begin your legal career? This 12-week, full-time, on-site internship offers the opportunity to gain practical experience within a busy and growing solicitors’ firm. You will work closely with the legal team and receive training and support while assisting with: • Conveyancing matters, • Remortgage transactions, • File management and administrative tasks, • Client communication and case updates We are looking for motivated and committed individuals with: • A strong interest in pursuing a legal career, • A willingness to learn and take initiative, • Good communication and organisational skills, • The ability to work full-time on-site You will gain hands-on legal experience, insight into a high-volume and fast-paced law firm, ongoing training and mentorship, and the opportunity to develop your professional network. This internship is suited to aspiring legal professionals who are serious about building their skills and gaining practical exposure to day-to-day legal work.
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London massage & movement
Sports Therapist
7 days ago
£60–£90 hourly
Full-time
London
We’re looking for a passionate, motivated and personable Sports Therapist / Massage Therapist to join the team at London Massage & Movement.This role is ideal for someone who wants more than simply delivering back-to-back massage treatments. We’re looking for a therapist who is interested in understanding why clients are experiencing pain or movement problems and helping them progress through treatment, rehabilitation and ongoing maintenance. The Role You’ll work with a varied client base, ranging from people dealing with everyday aches, pains and postural issues through to gym-goers, runners and recreational and professional athletes.Depending on your qualifications and experience, your role may include: • Sports massage and deep tissue massage, • Injury assessment and treatment, • Movement and postural assessment, • Rehabilitation and corrective exercise, • Mobility and movement sessions, • Strength and conditioning-based rehabilitation, • Developing rehabilitation programmes, • Supporting clients returning to training and sport, • Ongoing maintenance and injury-prevention treatment, • Providing excellent client education and aftercare You’ll be responsible for managing your own clients while working as part of the wider LMM team. What We’re Looking For We want someone who is passionate about what they do and genuinely wants to continue developing as a therapist.You should be: • Professional, reliable and organised, • Friendly, confident and comfortable communicating with clients, • Passionate about health, movement, rehabilitation and performance, • Able to build strong long-term relationships with clients, • Comfortable working independently while also contributing to a team, • Willing to learn and develop your clinical skills, • Proactive about building and maintaining your client base, • Committed to delivering a consistently high standard of service Experience is valuable, but equally important to us is your attitude, personality and willingness to learn. Qualifications Applicants should hold a recognised qualification relevant to the position, such as Sports Massage, Sports Therapy or a similar therapy qualification. Additional qualifications or experience in rehabilitation, personal training, strength & conditioning, corrective exercise or movement assessment would be beneficial. Working at London Massage & Movement At LMM, we want therapists to have the opportunity to develop beyond the treatment table.Our approach combines hands-on therapy, movement, rehabilitation and strength & conditioning, allowing us to provide clients with a complete pathway from pain and injury through to returning to the activities they love.You’ll work alongside experienced therapists and coaches, with opportunities to discuss cases, learn from the team and continue developing your assessment, treatment and rehabilitation skills.We work with a broad range of clients, from the general population through to high-level and professional athletes, creating an environment where no two days are exactly the same.As the business continues to expand, there will also be opportunities for the right person to take on greater responsibility and develop their role within London Massage & Movement. What We Offer • An established and growing client base, • A professional treatment and rehabilitation environment, • Support with developing your client diary, • Opportunities for continued learning and mentoring, • Exposure to a wide range of clients and injuries, • The opportunity to integrate treatment and exercise rehabilitation, • A supportive and experienced team, • Opportunities to develop within a growing business, • Flexible working opportunities depending on the role, • A friendly, professional and ambitious working environment The Person Above everything, we want someone who fits the culture we’re building at LMM.You don’t need to know everything on day one. We value therapists who are curious, ask questions and want to continually improve.We want someone who takes pride in their work, cares about their clients and understands that great therapy isn’t just about what happens during the appointment – it’s about helping people achieve meaningful, long-term results. If you’re looking for an opportunity to build your client base, improve as a therapist and develop your career within a growing sports therapy, rehabilitation and performance business, we’d love to hear from you. Join London Massage & Movement and grow with us.
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Luminary Bakery
Pastry Chef
9 days ago
£15 hourly
Full-time
London
Job Title: Pastry Chef Reports to: Head Baker Work Locations: • Kings Cross, London N1C — Luminary Bakery's new café & production kitchen, opening end of 2026 TBC, • Other sites if required [E8 2BT] and [N16 8RY] Hours: 40 hours per week, 5:00am-1:00pm, predominantly Mon - Fri (but flexibility across Monday-Sunday if business needs require) Salary: £15.00 per hour Employed by: Luminary Bakery Ltd Overview We are looking for a passionate and skilled Pastry Chef with at least 2 years of high-quality kitchen experience to join our Luminary team. This is a hands-on production role at the centre of our new King's Cross cafe and bakery. You'll be responsible for laminating, shaping and baking a high volume of viennoiserie and pastry each morning to supply a small café with a big, fast-paced service. The ideal candidate will thrive in a collaborative environment, share our dedication to excellence, and bring creativity and attention to detail to every bake. Key Responsibilities • Menu Creation & Execution: Collaborate with the Head Baker to create, refine, and execute seasonal menus featuring a range of pastries that align with Luminary’s ethos, current trends and customer preferences., • Viennoiserie & Pastry Production: Produce our full viennoiserie and pastry range daily. This includes a range of croissants, pain au chocolat, pain aux raisins, pain suisse, danishes and seasonal specials, from mixing and lamination through to shaping, proofing and baking., • Quality Control & Consistency: Ensure all products meet our high standards of taste, presentation, and quality. Develop procedures to optimise ingredient usage while minimising wastage and upholding quality standards., • Time Management: Hit a high-volume daily production target to fully stock the café's pastry case ahead of opening and restock throughout the day, working quickly and cleanly under time pressure., • Production Oversight: Manage daily pastry production, balancing team assignments and production levels to meet daily demands. Oversee contingency planning and handle fluctuating demands to ensure the team is prepared with coverage for holidays, peak business periods and sickness or leave absences., • Recipe Development: Lead your team in developing new recipes, focusing on diverse, innovative, and seasonally inspired products suitable for various dietary needs including plant-based and gluten-free options. Maintain record of recipes and method documentation, ensuring all team members have access to standardised recipes for consistent results., • Inventory & Stock Management: Maintain ingredient stocks, source fresh supplies, and manage budgets in collaboration with finance. Implement stock rotation practices to minimise waste and maintain optimal freshness., • Health & Safety Compliance: Uphold sanitation, health, and safety standards, maintaining a clean and organised kitchen., • Collaborative Product Rollout: Work closely with the Head Baker, customer service, and the finance team to ensure efficient product development, costing, and revenue management. Person Specification Essential • Experience: Proven experience as a Pastry Chef with expertise in laminated viennoiserie. Confident experience using a dough sheeter/lamination machine. Fluent in viennoiserie shaping technique across the full range — croissants, pain au chocolat, pain suisse, danishes and similar. Familiarity with both classic techniques and modern trends is highly valued., • Leadership: Strong leadership, team management, and communication skills to foster an inclusive, creative and productive work environment., • Attention to Detail: Exceptional attention to detail and a commitment to high-quality standards. Proven ability to work quickly, cleanly and accurately at volume, under real time pressure, without compromising quality., • Innovation: A creative mindset and a drive for culinary innovation, constantly seeking ways to create new recipes and improve upon existing Luminary products range., • Availability: Comfortable with early starts and a physically demanding, fast-paced production kitchen., • Adaptability: Capable of working in a dynamic, fast-paced environment with flexibility in handling various shifts, peak business periods and evolving production demands., • Commercial Awareness: Experience with product costing, sales analysis, and inventory management to support effective decision-making and business growth., • Certification: Culinary or pastry certification is preferred as well as additional training in food safety and handling. Desirable • Experience with bakery production software., • Background in social enterprise or Head Baker experience. Benefits • Daily Perks: Free barista coffee daily and 50% off all Luminary food & drink., • Discounts: 20% discount on online purchases (celebration cakes & merchandise), discounts for friends and family., • Wellness: Wellness Action Plan to support health at work., • Professional Development: Regular training opportunities and involvement in press coverage.
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MK Law Solicitors
Office Administrator
11 days ago
£25000–£30000 yearly
Full-time
Bromley
Criminal Defence Administrator & Police Station Coordinator Location: Bromley, South London (100% office-based during probation; hybrid working opportunities available post-probation) Hours: Full-Time Start Date: Immediate start available (with flexibility for November 2026 for candidates serving notice) Closing Date: 30 October 2026 About MK Law Established for over 18 years, MK Law has cemented its position as one of London’s leading criminal defence practices, recognised across the sector for our fearless advocacy and uncompromising client focus. We regularly act on complex, high-profile, and heavy-duty criminal defence matters, with a team dedicated to providing first-class advice and representation at every stage of the criminal justice system. As part of our ongoing growth, we are seeking an adaptable, organised, and proactive professional to join our busy South London team as a Criminal Defence Administrator & Police Station Coordinator. The Role Working at the operational heart of our firm, you will report directly to one of our Directors while providing critical, daily frontline support to our Solicitors and Accredited Police Station Representatives. The police station stage is often the most critical point in any criminal proceedings. In this fast-paced, highly rewarding role, you will take ownership of incoming instructions, manage practitioner rotas, and ensure that every file progresses seamlessly from first contact at the custody suite right through to conclusion and billing. Key Responsibilities • Police Station Coordination: Receive, log, and swiftly deploy Solicitors and Accredited Representatives to urgent police station attendances across London and the South East., • Rota & Diary Management: Manage and maintain daily police station rotas, Duty Solicitor schedules, court diaries, client appointments, and bail return dates., • Frontline Liaison: Act as a calm, confident, and professional first point of contact for clients, custody sergeants, police officers, courts, and instructing professionals., • Case Progression & Compliance: Open, maintain, and update electronic case files on our case management platform (LEAP), ensuring all compliance documentation and attendance notes are accurately logged., • Billing Preparation: Ensure matter data, disbursements, and legal aid compliance records are kept up to date to facilitate efficient and timely file closing and billing., • General Practice Support: Assist Directors, Solicitors, and the broader team with general administrative duties, correspondence, and office organisation. What We Are Looking For • Administrative Excellence: A proven track record in administrative or operational roles, with sharp attention to detail and the ability to multitask effectively., • Composed Under Pressure: Comfortable handling urgent instructions, unpredictable deadlines, and sensitive, confidential information with absolute discretion., • Exceptional Communication Skills: A clear, empathetic, and professional telephone manner when speaking with clients facing stressful circumstances, alongside strong written communication when dealing with external agencies., • Tech-Savvy: Confident with IT systems and digital document workflows. Prior experience with LEAP Legal Software or criminal legal aid processes is an advantage, though not essential., • Sector Background: Previous experience within a criminal defence practice or legal environment is a plus, but we welcome applications from candidates with strong transferable coordination or operational skills who learn quickly. What We Offer • Competitive Remuneration: A salary package reflective of your experience, skills, and background., • Structured Mentoring & Career Development: Dedicated training directly alongside senior fee earners and Directors, offering genuine scope for internal progression within a major defence practice., • Vibrant Firm Culture: Regular team socials and memorable company-wide events, including our renowned MK Law weekend trips in the UK and abroad., • Modern Working Environment: Well-resourced Bromley offices, with flexible hybrid working arrangements available following successful completion of your probationary period. Application Deadline: 30 October 2026.
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London Nootropics
Fulfilment and Events Packing Assistant
14 days ago
£12.71 hourly
Full-time
London
About the company At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Packing Assistant to join our Fulfilment team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment & Events Packing Assistant, you’ll play a hands-on role in keeping our daily operations running smoothly — from packing customer orders and organising stock to preparing equipment and products for events. We’re looking for someone who is highly organised, practical and takes pride in keeping things clean, tidy and well organised. You’ll enjoy working with products, packing boxes and suitcases efficiently, making sure everything has its place, and ensuring that orders and event equipment are prepared accurately and on time. You’ll work closely with our Fulfilment Manager and collaborate with our Events team. This is a varied, hands-on role in a fast-moving business where attention to detail, reliability and a proactive attitude really matter. If you enjoy creating order, keeping spaces organised and making sure everything is ready when it’s needed, we’d love to hear from you. Order Fulfilment & Packing • Pack and prepare customer orders accurately and efficiently., • Ensure orders are packed neatly, securely and to a high standard., • Organise products, packaging materials and packing stations to keep workflows efficient., • Use systems such as GoFlow and courier platforms to process orders and manage shipments. Events Preparation & Logistics • Pick, pack and prepare products, promotional materials and equipment for events., • Organise stock and equipment efficiently when packing into boxes, bags, cases and suitcases, making sure everything fits securely and nothing is forgotten., • Follow event checklists to ensure all required items are prepared and ready on time., • Clean, check and maintain event equipment, displays and reusable materials before and after events., • Unpack, sort, clean and return equipment and stock to their designated locations after events., • Maintain an organised events inventory and track stock used at different events., • Work closely with the Events team to support event preparation and logistics., • Keep the events room and event storage areas clean, tidy and well organised. Warehouse & Office Organisation • Take ownership of keeping storage spaces and event rooms organised., • Ensure every item has a designated place and can be easily located when needed., • Monitor supplies and ensure packing materials, tools and equipment are available when needed., • Identify opportunities to improve storage, organisation and day-to-day workflows. We’d love to hear from you if you… • Are highly organised, reliable and have a strong eye for detail., • Enjoy hands-on work such as packing, sorting, organising and preparing stock, keeping spaces clean, tidy and well maintained., • Understand the importance of checklists and making sure nothing gets missed., • Are comfortable with physical tasks, including lifting and moving boxes and stock., • Familiar with time management, • Are proactive and able to work independently as well as part of a team., • Are comfortable using computer systems and willing to learn new tools., • Enjoy working in a fast-paced environment. Previous experience in fulfilment, warehouse operations, stock management, packing or event logistics would be beneficial, but a great attitude, strong organisational skills and a willingness to learn are just as important. Why join us? • Work alongside a supportive, motivated team who genuinely care., • Enjoy a staff discount on our adaptogenic coffee and wellness products., • Take part in regular team socials and events., • Have the opportunity to grow your role and gain new skills as the business scales., • Make a real impact — your work helps ensure our customers receive their orders and our events run smoothly. Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose.
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AA Mortgage Gateway
Secretary
16 days ago
Full-time
London
Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.
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Knights Hill Capital
Mortgage Administrator
26 days ago
£28000–£30000 yearly
Full-time
London
About Us Knights Hill Capital is a boutique mortgage brokerage based in London. We work with a wide range of clients and cases, from first-time buyers purchasing their first home through to experienced landlords with multi-million-pound property portfolios. Our work covers residential mortgages, buy-to-let and investment property finance, alongside protection for individuals and businesses. We are a small and growing firm, so we are looking for someone who is comfortable working as part of a close-knit team and who genuinely enjoys the administrative and case-management side of mortgage advice. The Role We are looking for an experienced Mortgage & Protection Administrator. Experience in financial services is a big plus! This is very much an administration and case-management position. We are looking for someone who enjoys being organised, keeping on top of cases, dealing with clients and lenders, and making sure the administrative and compliance side of the business is handled properly. You will work closely with our mortgage brokers and take responsibility for the administration of cases from the initial stages through to mortgage offer and completion. Your day-to-day responsibilities will include: • Liaising with clients to obtain the documents and information required for their mortgage application., • Reviewing and organising client documentation so cases are properly prepared for the broker to review., • Submitting Decisions in Principle and full mortgage applications to lenders based on the broker's advice and instructions., • Managing applications after submission, including dealing with lender requirements, outstanding documents and case updates., • Keeping clients informed and following up where further information or documentation is required., • Completing the required compliance administration for each case in line with our network's requirements and the broker's guidance., • Maintaining accurate and well-organised client records on our CRM and internal systems., • Submitting and progressing protection applications, including Life Insurance, Critical Illness Cover and other personal or business protection products., • Liaising with lenders, insurers and other parties involved in a case where required., • Keeping on top of multiple cases at different stages and making sure nothing gets missed. What We're Looking For We are particularly looking for someone who is naturally organised and takes pride in good administration. You should be comfortable picking up the phone and speaking with clients, lenders and insurers, and confident using different systems throughout the working day. You will also need: • Strong attention to detail., • Good written and verbal communication skills., • Confidence dealing with clients over the telephone., • Experience using mortgage CRM systems and lender portals., • Experience submitting DIPs and mortgage applications., • A good understanding of mortgage compliance and file requirements., • Experience with protection applications and the associated administration and compliance., • Strong general IT skills., • The ability to manage your own workload and priorities., • A proactive approach to chasing outstanding information and progressing cases., • The ability to work independently while being part of a small team. Because we are a boutique firm, we are looking for someone who is comfortable with the demands of a growing business and is willing to take ownership of their area of responsibility. Right to Work Applicants must already have the right to work in the UK. We are not able to provide visa sponsorship for this position. What We Offer • £28,000 - £30,000 per annum, • Hybrid working – London office and home working, • Permanent, full-time position, • A stable role within a small, growing mortgage and property finance brokerage, • The opportunity to become an important part of the day-to-day running of the firm as the business grows We're looking for someone who genuinely enjoys mortgage administration, likes keeping things organised and takes satisfaction from making sure cases are handled properly from start to finish. If that sounds like you, we'd be interested in hearing from you.
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THE HARROW DENTAL PRACTICE LIMITED
Dentist
1 month ago
£60000–£65000 yearly
Full-time
Hornchurch
Role Overview The Harrow Dental Practice Ltd is seeking a qualified and dedicated Dentist to join our established dental practice in Hornchurch, Essex. Our practice provides a comprehensive range of NHS and private dental services, including general dentistry, preventive care, restorative dentistry, cosmetic treatments and dental implants. We are committed to delivering high-quality dental care tailored to the individual needs of our patients. The successful candidate will be responsible for providing comprehensive dental examinations, diagnosing oral health conditions, developing appropriate treatment plans and delivering a wide range of general and restorative dental treatments. The role involves managing patients' ongoing dental care, promoting preventive dentistry and working closely with our experienced team of dentists, dental hygienists and dental nurses. We are looking for a dentist with excellent clinical skills, sound professional judgement and a strong commitment to patient care, who can contribute to maintaining the high clinical standards and reputation of our practice. Duties • Conduct comprehensive dental examinations, assess patients' oral health and diagnose dental conditions, including tooth decay, periodontal disease and other oral health problems., • Develop and implement individual treatment plans based on patients' clinical needs, medical histories and oral health assessments., • Provide a range of general and restorative dental treatments, including fillings, crowns, bridges, root canal treatments, tooth extractions and other appropriate dental procedures., • Interpret dental X-rays and other diagnostic information to support accurate diagnosis and effective treatment planning., • Deliver preventive dental care and provide patients with professional advice on oral hygiene, dietary habits and maintaining long-term oral health., • Assess and manage patients presenting with dental pain, infections and other dental emergencies, providing appropriate treatment or referrals where necessary., • Explain diagnoses, treatment options, associated risks and costs to patients, ensuring informed consent is obtained before treatment., • Monitor patients' progress following treatment and arrange appropriate follow-up appointments to ensure continuity of care., • Maintain accurate and comprehensive clinical records, including examination findings, diagnoses, treatment plans and procedures undertaken., • Work closely with dental hygienists, dental nurses and other dental professionals to coordinate patient care and ensure the effective delivery of dental services., • Identify cases requiring specialist dental treatment and arrange appropriate referrals for orthodontics, endodontics, periodontics, oral surgery or dental implants., • Ensure all clinical procedures comply with General Dental Council (GDC) standards, Care Quality Commission (CQC) requirements, infection prevention and control procedures, and relevant health and safety regulations., • Keep up to date with developments in dentistry and participate in continuing professional development to maintain and improve clinical knowledge and skills. Who Are We Looking For • A recognised degree in Dentistry (BDS, DDS or equivalent)., • Current registration with the General Dental Council (GDC) and eligibility to practise dentistry in the UK., • Relevant clinical experience in general dentistry, including dental examinations, diagnosis, treatment planning and restorative dental procedures., • Experience in providing both NHS and private dental treatments would be desirable., • Strong clinical judgement and the ability to deliver safe, effective and patient-centred dental care., • Excellent communication and interpersonal skills, with the ability to explain dental procedures and treatment options clearly to patients., • A compassionate and professional approach to patient care, particularly when treating anxious patients or those requiring additional support., • Good organisational skills and the ability to manage patient appointments, treatment plans and clinical records effectively., • Ability to work independently while collaborating effectively with dental nurses, hygienists and other members of the dental team., • A commitment to maintaining high professional standards, patient confidentiality and continuing professional development.
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Qazi and Co Solicitors
Paralegal
1 month ago
£17–£20 hourly
Part-time
London
Experienced Paralegal – Part-Time Hendon, London Competitive remuneration, depending on experience Flexible working pattern considered Potential progression to a full-time position Qazi & Co Solicitors Limited is seeking an experienced and dependable Paralegal to join our friendly, community-focused practice in Hendon. This is an opportunity to undertake meaningful legal work, develop your own responsibilities and work closely with experienced solicitors. The successful candidate will support active cases rather than being limited to routine administrative duties. The role Working under appropriate solicitor supervision, you may be responsible for: • Managing routine matters and progressing files, • Taking client instructions and preparing detailed attendance notes, • Drafting correspondence, applications and witness statements, • Preparing court and tribunal bundles, • Conducting legal and procedural research, • Reviewing evidence and identifying missing documents, • Communicating with clients, courts, counsel and public authorities, • Monitoring deadlines and maintaining accurate case records, • Attending court hearings and conferences where appropriate, • Assisting with billing, file reviews and case closure, • Supporting solicitors across the firm’s practice areas The work may include immigration, housing, family law, civil litigation, landlord and tenant matters and general legal support. Experience in one or more of these areas would be welcomed. What we offer • Competitive remuneration based on experience, • Part-time hours with some flexibility over working days, • Meaningful responsibility and varied casework, • Direct supervision and mentoring from experienced solicitors, • Court, tribunal and counsel-conference exposure, • A supportive and approachable working environment, • Paid training and professional development, • Regular performance and progression reviews, • Potential confirmation of relevant Qualifying Work Experience, • Opportunity to progress to a senior paralegal, trainee or full-time position, • Experience within an established, SRA-regulated high-street practice About you You should ideally have: • At least two years’ experience in a law firm or legal casework environment, • Experience managing or progressing files under supervision, • Strong drafting and written communication skills, • Excellent organisation and attention to detail, • Confidence communicating with clients from different backgrounds, • The ability to prioritise work and meet important deadlines, • A professional, compassionate and reliable approach, • Good IT and case-management skills A law degree, LPC, SQE studies or CILEX qualification would be advantageous but is not essential where the candidate has strong practical experience. Additional language skills, particularly Dari, Pashto, Urdu, Hindi or Chinese, would be helpful but are not required. Working arrangements This is primarily an office-based position at our Hendon practice because the role involves client contact, file handling and close collaboration with the legal team. A flexible working pattern may be agreed depending on experience and operational requirements.
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SYED SOLICITORS LTD
Immigration Paralegal - Full Time
1 month ago
Full-time
Ilford
Syed Solicitors Ltd | Ilford, London Salary: £33,400 per annum Hours: 37.5 hours per week Proposed Start Date: December 2026 Role summary Syed Solicitors Ltd is seeking a junior paralegal to support its immigration, asylum, human rights and Tribunal work. The role includes appeals, pre-action protocol (PAP) correspondence and administrative reviews. The successful candidate will prepare and progress work under the principal solicitor’s supervision; they will not provide independent legal advice or make final legal decisions. Responsibilities 1. Assist with the day-to-day progression of immigration, asylum, human rights and appeal files under the principal solicitor’s supervision., 2. Take client instructions, prepare accurate attendance notes and maintain organised electronic case files., 3. Review decisions and evidence, identifying missing documents and legal, procedural or evidential issues for the solicitor’s attention., 4. Research the Immigration Rules, legislation, case law, Home Office guidance and relevant country evidence as directed., 5. Prepare first drafts of applications, witness statements, representations, appeal grounds and correspondence for solicitor review., 6. Assist with PAP correspondence and administrative reviews, including gathering evidence and preparing draft submissions for the solicitor’s review and approval., 7. Prepare indexed appeal bundles and other First-tier Tribunal hearing documents., 8. Monitor Home Office and Tribunal directions and deadlines, promptly escalating action required., 9. Use MyHMCTS, as authorised, to upload documents, review directions and monitor appeals., 10. Liaise with barristers, chambers and expert witnesses, providing instructions and case documents approved by the supervising solicitor and assisting with expert evidence and hearing preparation., 11. Communicate with clients, the Home Office and HMCTS within the scope of the role, referring requests for substantive legal advice to the solicitor., 12. Work with the legal team to progress matters while maintaining accurate, confidential records. Essential requirements • An LLB or equivalent recognised law degree., • Some relevant immigration, asylum, human rights or litigation casework experience, including supervised work or a placement., • Working knowledge of the Immigration Rules and relevant immigration, asylum and human rights principles., • Familiarity with First-tier Tribunal procedure and the applicable Immigration and Asylum Chamber Practice Direction., • Ability to research legal and evidential issues, take accurate instructions and draft clear case documents., • Ability to manage competing tasks and deadlines under solicitor supervision., • Professional written and spoken English, and fluency in spoken Urdu and/or Hindi to assist clients who use those languages., • Confidence using digital files and office software, with the ability to learn MyHMCTS and legal case-management systems., • Understanding of confidentiality, data protection and responsible use of approved legal technology. Desirable requirements • Experience with First-tier Tribunal appeals, MyHMCTS, PAP correspondence or administrative reviews., • Experience preparing skeleton arguments, appeal bundles or instructions for expert evidence., • Experience in a regulated UK legal-services or immigration practice, or with Clio, LEAP or comparable software., • Progress towards the SQE, LPC, BTC/BPC or an equivalent professional qualification. Application Applicants should submit an up-to-date CV together with details of their relevant legal experience, qualifications and any professional legal training completed or currently being undertaken.
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Swiss Butter - Holborn
Assistant Manager
1 month ago
£2950–£3700 monthly
Full-time
South Kensington, London
Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.
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Forward Systems Recruitment
Mortgage & protections adviser
2 months ago
£30000–£40000 yearly
Full-time
Welling
Mortgage & Protection Adviser Location: Basildon, Essex Salary: £30,000–£40,000 basic, depending on experience OTE: Up to £100,000 Commission: Uncapped Forward Systems Recruitment is working with an established specialist mortgage brokerage in Basildon that is looking to add an experienced Mortgage & Protection Adviser to its team. This is a strong opportunity for an adviser who wants access to a consistent flow of inbound opportunities, uncapped earning potential and the chance to work with a varied client base, including more complex mortgage cases. The role You will work with prospective and existing clients to understand their circumstances, identify appropriate mortgage and protection solutions, and manage cases through the advice process. The business operates within a specialist area of the mortgage market and works with clients whose circumstances can be more complex than standard high-street cases, including self-employed and complex-income applicants. You will have access to a strong flow of inbound leads, allowing you to spend more of your time advising and converting clients rather than relying entirely on self-generated business. What we’re looking for • CeMAP qualified, • Around 2+ years’ mortgage advisory experience, • Current or recent experience working as a Mortgage Adviser, Mortgage Broker or Mortgage & Protection Adviser, • Strong communication and client-management skills, • Comfortable advising clients across a range of mortgage circumstances, • Commercially driven and motivated by performance-based earnings, • Able to work from the Basildon area Package • £30,000–£40,000 basic salary, depending on experience, • OTE up to £100,000, • Uncapped commission, • Strong inbound lead flow, • Exposure to specialist and complex mortgage cases, • Training and support within the firm’s specialist market This role is particularly suited to an adviser who has built a solid foundation in mortgage advice and is looking for an opportunity with greater lead flow, earning potential and room to develop. If you’re CeMAP qualified and would be open to hearing more, apply directly or contact Forward Systems Recruitment for a confidential conversation.
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Bayuti
Operations Assistant
2 months ago
Full-time
London
About Bayuti & Crowdtolive We’re building the future of Islamic finance. Bayuti and Crowdtolive are making homeownership and investing more accessible, transparent and aligned with Islamic principles. We’re a fast-moving fintech, and we’re looking for people who want to be part of building something meaningful: not just maintaining the status quo. The Role We’re looking for an unpaid Operations Assistant Intern to join our growing Operations team and help keep the business moving. This is a hands-on role for someone who is organised, curious, commercially minded and naturally gets things done. You’ll work across operations, customers, sales, compliance, marketing and product, making sure processes run smoothly, information is accurate and nothing falls through the cracks. You’ll be someone who sees a problem and thinks “I’ll sort it”. What you'll be doing • Support the day-to-day running of our operational processes and workflows, • Help manage customer and investor journeys from application through to completion, • Keep systems, records and operational data accurate and up to date, • Coordinate with Sales, Marketing, Product, Compliance and Finance to move cases forward, • Monitor outstanding actions and follow up with the right people to keep things moving, • Support customer and investor queries and ensure they receive timely, high-quality responses, • Identify process gaps, inefficiencies and recurring issues — and help fix them, • Prepare reports, trackers and operational updates for the wider team, • Support onboarding, documentation and administrative processes, • Help implement new tools, processes and ways of working as we scale, • Take ownership of ad-hoc operational projects and get them over the line What we're looking for You don't need years of experience. You need the right mindset. We're looking for someone who is: • Highly organised and detail-oriented, • A strong communicator who is comfortable working across teams, • Proactive, you don't wait to be told what to do, • Naturally curious and keen to understand how things work, • Comfortable working in a fast-moving startup environment, • Confident using systems, spreadsheets and technology, • Commercially aware and customer-focused, • Comfortable managing multiple priorities at once, • A problem solver who looks for solutions rather than excuses, • Reliable, accountable and willing to roll up their sleeves Experience in fintech, financial services, property, operations or customer-facing environments is a plus, but not essential. Why you'll love it here This isn't a role where you'll be stuck doing the same thing every day. We're growing quickly, which means you'll have the opportunity to learn, take ownership and make a real impact. You'll work closely with different teams, get exposure to how a fintech operates end-to-end and have a real voice in improving the way we work. If you like moving fast, solving problems and getting things done, you'll fit right in. We are open to both part time and full time candidates. Ready to build something different? If you're organised, curious, energetic and want to be part of a company that's changing the way people think about homeownership and investing, we'd love to hear from you.
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RM Food London LTD
Bar Staff
2 months ago
£11.5–£17 hourly
Part-time
London
The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.
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Tally & Associates Legal Services Limited
Newly Qualified (NQ) Solicitor
2 months ago
Full-time
London
Newly Qualified (NQ) Solicitor Practice Areas: Special Educational Needs & Disabilities (SEND), Housing, Welfare Benefits, Social Care & Deputyship Law Location: Central London Working Model: Hybrid – 3 days in the office, 2 days from home. Salary: £35,000 basic salary + uncapped performance bonus On-Target Earnings: £48,000+ per annum Experience: Newly Qualified Solicitor – previous specialist experience in our practice areas is not essential Funding Model: 100% privately funded practice – no legal aid caseload Progression: A growth role in an expanding firm, with a clear route towards senior responsibility for a practice area and, in time, a role in the leadership of the firm. About the Firm We are a highly specialised London law firm dedicated to protecting the rights, welfare and interests of vulnerable individuals, children and families. Our work focuses on Special Educational Needs and Disabilities (SEND), housing, welfare benefits, social care and deputyship matters, including civil litigation, administrative law, tribunal proceedings and Court of Protection work. We operate on a 100% privately funded basis and do not undertake legal aid work. This enables us to maintain focused caseloads and provide a high standard of individual attention, strategic advice and client care. We are a growing practice. This role has been created because our caseload is expanding and the person we appoint will help shape how the firm develops over the coming years. The Opportunity. We are looking for a motivated and compassionate Newly Qualified Solicitor. You do not need extensive previous experience in SEND, housing, welfare benefits, social care or deputyship law. We are interested in potential, strong legal foundations, excellent communication skills and a genuine willingness to learn. The successful candidate will receive structured training, close senior supervision and increasing responsibility as their experience develops. This is intended to be a long-term career opportunity for a solicitor who wants to develop strong technical expertise while gaining meaningful experience across several specialist and closely connected areas of law. Because our practice areas are so closely connected, a single client or family will often have needs across several of them. A SEND matter may reveal a housing problem, a welfare benefits entitlement or the need for a deputyship. We want a solicitor who learns to see the whole picture of a client’s circumstances, not just the matter in front of them and who is trained from the outset to identify where the firm can properly help further. Key Responsibilities As your experience develops, your responsibilities will include: * Managing a privately funded caseload under close senior supervision; * Advising individuals and families on SEND, housing, welfare benefits, social care and deputyship matters; * Providing clear, compassionate and professional client care; * Drafting legal correspondence, representations, applications, witness statements and other formal documents; * Preparing grounds and supporting documentation for tribunal appeals; * Preparing cases for First-tier Tribunal and county court proceedings; * Undertaking advocacy and representation where appropriate to your experience; * Conducting legal research and contributing to case strategy; * Maintaining accurate time recording and effective file management; and * Developing commercial awareness and working towards agreed billing objectives. • Taking ownership of your matters from first enquiry to conclusion, so that each client has a single, reliable point of contact;, • Identifying, within your existing matters and client relationships, further areas in which the firm can properly assist and opening those matters in consultation with senior colleagues;, • Contributing to the growth of the firm by developing referral relationships, attending relevant events and helping to build the firm’s profile in its specialist areas; and, • Playing an active part in the day-to-day running of the practice, including improving precedents, processes and compliance systems and taking on defined operational responsibilities as the firm grows. Billing Target & Support As your experience, confidence and caseload develop, you will work towards an annual billing target of £180,000. We recognise that an NQ solicitor requires time, training and support to develop a sustainable caseload. You will therefore receive close senior supervision and structured technical training as you progress. The billing target provides transparency around performance expectations while creating a clear link between individual performance and financial reward. Fees generated on matters you have identified within existing client relationships, or on clients you have introduced to the firm, count fully towards your target. Bringing work in is therefore rewarded through the same bonus structure as doing the work. Salary & Uncapped Performance Bonus Guaranteed Basic Salary £35,000 gross per annum Your basic salary is guaranteed and is not dependent upon achieving the annual billing target. On-Target Performance Bonus The firm operates a transparent performance bonus structure. For qualifying annual fees up to the £180,000 target, the bonus is calculated at 10% of net qualifying fees, after deduction of: * £35,000 basic salary; and * £15,000 fixed annual office cost allocation. At £180,000 in qualifying annual fees, this produces: £35,000 basic salary + £13,000 performance bonus = £48,000 total annual earnings. Over-Performance Bonus Performance above the £180,000 annual threshold is rewarded at a higher rate. Qualifying fees above £180,000 attract an additional 15% bonus, without the £35,000 salary or £15,000 office cost deductions being applied again to those additional fees. There is no upper cap on the over-performance bonus. By way of illustration, qualifying fees of £220,000 in a year would produce total earnings of £54,000 (£35,000 basic salary + £13,000 target bonus + £6,000 over-performance bonus). Comprehensive Specialist Training We recognise that an NQ solicitor is at the beginning of their professional career. You will therefore receive structured training and supervision across our principal practice areas. Training will include: * SEND law, including EHCPs, annual reviews, mediation and First-tier Tribunal appeals; * Housing law and relevant civil and administrative law procedures; * Welfare benefits and associated appeals; * Social care law and disputes involving statutory services; * Deputyship and Court of Protection work; * Legal research, case strategy and professional drafting; * Client interviewing and case management; * Tribunal and court preparation; and * Advocacy and representation. • Identifying related legal needs across our practice areas: for example where a SEND matter also raises housing, welfare benefits, social care or deputyship issues and opening further matters where it is in the client’s interests;, • Business development for a specialist practice, including building referral relationships with schools, SENCOs, charities, parent and carer groups, advocates and other professionals; and, • The running of a modern law practice: file management systems, precedents, time recording, compliance and the commercial management of a caseload. You will initially work closely with senior members of the firm and will take on greater responsibility and independence as your knowledge, skills and confidence develop.
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