Case manager jobs in United Kingdom

Applicants must have experience in retail sales, particularly in sectors such as clothing, accessories, or jewellery. Please note that experience in food and beverage retail will not be considered. Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Store Supervisor e to join our team. As a Store Supervisor, you will be responsible for overseeing daily store operations, providing expert product knowledge, fostering team collaboration, and representing the brand effectively. By managing staff, monitoring performance, and ensuring the store runs smoothly, the Store Supervisor contributes to the overall success of the retail business. Responsibilities: Customer Service: - Serve customers effectively and ensure accuracy with cash handling: - Greet customers warmly and assist with their inquiries. - Handle cash transactions accurately, providing change and receipts promptly. - Ensure a positive and friendly shopping experience. - Assist customers as and when required: - Be attentive to customer needs and offer assistance. - Provide product information and guidance on selections. - Resolve customer issues or direct them to the appropriate personnel. Stock Management: - Replenish stock as required; ensure stock is handled with care: - Monitor inventory levels and restock shelves as needed. - Handle products with care to prevent damage. - Maintain a well-organised and visually appealing display. - Review, check, and record deliveries received. Highlight any anomalies: - Inspect incoming shipments for accuracy and quality. - Record and report any discrepancies or damaged items. - Communicate with the inventory or management team regarding stock levels. Store Operations: - Ensure the store is opened and closed according to the specified schedule: - Open the store in a timely manner, ensuring all systems are operational. - Close the store securely, following established protocols. - Supervise the store environment: - Monitor store cleanliness and ensure all team members contribute to maintaining a tidy environment. - Oversee cleaning tasks, ensuring they are completed per schedule. - Manage store security: - Conduct regular security checks to prevent theft or damage. - Report any suspicious activities or breaches of security to the Area Manager. Team Leadership & Collaboration: - Lead and motivate store staff: - Provide clear direction to sales assistants and support staff in day-to-day activities. - Foster a positive team culture by encouraging collaboration and initiative. - Train new team members and provide ongoing coaching to improve performance. - Monitor staff performance: - Track individual and team performance metrics and provide feedback to ensure targets are met. - Identify areas for improvement and implement action plans. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

PRIMARY RESPONSIBILITIES General · To anticipate customer needs by continuous improvement of existing offering and development of newness. · To report all disciplinary and grievance matters immediately to the Head Chef · To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department. · To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times. Ensures that stock and linen are properly used to prevent soiling, damage and wastage. · To handle all guests’ requests, queries and complaints, in a courteous, prompt and discrete manner. · To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. · To be fully conversant with all Hotel and Departmental policies and procedures. · To manage staffing levels and to make adjustments as required. · To assist in the recruitment and selection of people according to the hotel’s recruitment and selection policies, procedures and guidelines. Food quality · To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. · To ensure that correct mis-en-place has been effected before service and that the staff are completely familiar with the production of dishes on the menu.· To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel.· To order, receive and store all food commodities and related supplies in accordance with company specifications. · Swabs and other required procedures are carried out according to company standards · Best practice is adapted to suit the hotel’s operation · Working practices are demonstrated during every shift · Personal inspection and monitoring of buffet display · Personal inspection of service at the carvery · There is no shortage · Service is calm and organised · Presentation standards and SOPs are in place to support current menus Training · To work in conjunction with the Head Chef to implement re-training or additional training when a need is identified. Health and Safety · Report to the Department Health and Safety Representative or Security Officer any Health and safety hazards. · Report immediately to the Security Office any accidents that may occur. · In the case of fire or bomb threats, assists in the clearing of all occupied rooms to ensure that all guests are roused. · In case of fire, bomb emergencies, assists in evacuating staff and guests in their area to the assembly point. Additional duties · Comply with set standards of behaviour, discipline and appearance within the hotel. · Comply with the Hotel's Health, Safety and Hygiene policy. · Perform related duties in the Kitchen and related departments and special projects as assigned. · Comply with the Hotel and Departments Environmental procedures · To carry out any additional task deemed reasonably by the Manager. Please note: This is a full-time position. Only full-time applicants will be considered.

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. Responsible for all hot beverages production and service. Set-up and clean-up of all areas, as well as operational requirements during the service. DAILY R E S P O N S I B I L I T I E S: • Take responsibility for maintaining high quality standard required • Assure all drinks are prepared and served according to LMA LONDON standards • Always ensure that mise-en-place is completed correctly, both prior and after shift • Make sure coffee machine, hot water dispenser , filter coffee machine and juice sueezer are cleaned and in order • Check the stock and update management in case of missing items or any changes • Learn about menu items and memorizing recipes, coffees,teas,smoothies • Attend the training • Take care of daily deliveries of soft drinks, fruits, milk and coffee

We are hiring a legal assistant for a paralegal private company. Job description: Answering calls and emails  Schedule clients appointments, meetings and interviews. Shedule company meeting with direct access Barristers and solicitors Legal research and writing, conduct legal research and help with drafting or proofreading legal documents and correspondence. Invoicing clients and resolving billing issues. Gathering documents for each case and organising documents.  Good communication skills.  Adaptability to a wide variety of task.  Legal Writing skills Organisation. Whether filing, managing documents. Qualification: Law degree , diplomas or certificate in legal studies or Paralegal practice. Experience: Minimum 6 months experience

Are you looking to kick-start a new career? We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Online Training Complete a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via video tutorials, presentations and quizzes through a portal that you study from home. Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online from your own home. PM Role Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator (£25K-£45K starting salary). At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.

Test Analyst (Salesforce/ GDPR) Role: Test Analyst - GDPR and Salesforce Experience Job Type: (Hybrid) 4 days at home, 1 day in the office. Job Location: London Rate: £200-£300 Per/Day (Depending on experience) Duration: 3 Months (with likelihood of extension) **Key Responsibilities:** Test Planning & Execution: - Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications and related systems. - Perform functional, regression, performance, and usability testing to identify defects and ensure quality. GDPR Compliance Testing: - Validate that systems correctly capture, store, and manage user consents in line with GDPR requirements. - Ensure mechanisms are in place for users to easily opt-in/opt-out, request data access, or invoke the right to be forgotten. - Test the implementation of lawful bases for data processing, such as consent and legitimate interest, within the CRM. Salesforce-Specific Testing: - Verify the correct functioning of Salesforce's 'Individual' object and related consent fields (e.g., 'Don’t Market', 'Don’t Track') . - Test integrations between Salesforce and marketing platforms like Marketing Cloud or Pardot, focusing on consent and preference data flow . Collaboration & Reporting: - Work closely with developers, business analysts, and stakeholders to understand requirements and resolve issues. - Document test results, report defects, and track defect resolution throughout the development lifecycle. Required Qualifications: - Proven experience as a Test Analyst or in a similar role, with a focus on CRM systems. - In-depth understanding of GDPR, especially concerning marketing preferences and consent management. - Hands-on experience with Salesforce, including knowledge of objects related to data privacy and consent. - Familiarity with Salesforce's Preference Manager and Consent Templates . - Proficiency in manual and automated testing tools relevant to Salesforce applications. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. Preferred Qualifications: - Experience with Salesforce Marketing Cloud, Pardot, or similar marketing automation platforms. - Understanding of data processing agreements and third-party data integrations. - Knowledge of data anonymization and encryption techniques in line with GDPR . - Familiarity with data subject rights management processes, such as data access requests and data portability . What We Offer: - Competitive day rate of £200-£300/ per day - Opportunities for professional development and certifications. - A collaborative and inclusive work environment. - Flexible working arrangements to support work-life balance. Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and motivations for applying. Shortlisted candidates will be contacted for an interview. ​ Schedule: Monday to Friday Experience: Salesforce: 3 years (required) GDPR - Marketing Preference: 3 years (required) Agile: 2 years (required) Work Location: Hybrid remote in London EC1V 7RQ Reference ID: Test Analyst (Salesforce/ GDPR) Expected start date: 09/06/2025

Noise Induced Hearing Loss (NIHL) Solicitor We are seeking an experienced and dedicated Noise Induced Hearing Loss (NIHL) Solicitor to join our dynamic legal team. This is an excellent opportunity for a highly skilled solicitor with a strong track record in NIHL cases to further their career in a supportive and professional environment. Key Responsibilities: - Manage and handle a caseload of Noise Induced Hearing Loss claims. - Provide expert legal advice to clients, ensuring the highest level of service and support throughout the process. - Take responsibility for all aspects of the legal process, from initial client contact through to settlement or litigation. - Work with clients, including those in sensitive industries, to secure the best possible outcomes for their claims. - Liaise with medical professionals and other specialists to support cases. - Draft and prepare legal documentation including letters of claim, pleadings, and settlement agreements. - Ensure all cases are handled in a timely and efficient manner, meeting targets and deadlines. Required Qualifications and Skills: - Minimum of 3 years post-qualification experience (PQE in handling NIHL matters. - Proven track record in dealing with Noise Induced Hearing Loss cases, including a clear understanding of the legal and medical aspects involved. - Strong communication and negotiation skills. - Ability to work independently and manage a full caseload. - Excellent attention to detail and a proactive approach to problem-solving. Desirable Experience: Experience working on Ministry of Defence-related cases (not essential, but desirable). What We Offer: - Competitive salary with an attractive bonus structure. - 20 days annual leave. - Onsite parking for ease of commuting. - A supportive and professional working environment. Job Type: Permanent Salary: £25,000 - £40,000 Town/City: Blackburn Ref: 102425

MUST HAVE DBS PLEASE DON'T APPLY IF YOU DON'T HAVE ONE OR AREN'T ABLE TO GET Description  Looking for a cleaner to join our Housekeeping team of girls who already cater to some of our present clients Days - Tue & Thu mornings preferably - Can offer full-time work, but have to see if you’re good first & if clients like you Pay £17 per hour £70.00 total per morning Hours 2 jobs per morning 2 hours each 4 hours in total You will not be paid for time between cleans Location Pimlico Sloane Square Victoria Contact If interested please message Sarah here on thus app. I need preferably - Before and/or after pictures/videos of your cleaning work - If you don't have, you will be invited to a trial-day to see how you manage houses Mandatory - Must have a valid DBS certificate that I will eventually ask you for pictures of - Must have prior professional cleaning experience - Must actually be good at cleaning/housekeeping & enjoy it

Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required - Embrace and embed new changes in PE systems and processes. - Help the Team Leader to train the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Team Leader. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Team Leader where necessary. Who you are: You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. You are customer-focused, and enjoy interacting with customers. You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. You are hugely detailed oriented and don’t ever cut corners You love working in a team and helping to manage other chefs in the kitchen! You can clearly communicate both verbally and in writing ... A pasta lover! What we can offer: £12.50 per hour - £13.50 per hour from midnight onwards Monthly bonus according to site performance Join a dynamic, fast-moving & diverse team Regular team socials Free Pasta Evangelists products Referral Scheme bonus Cycle to work scheme Development Opportunities - you can grow inside the business About Pasta Evangelists Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.

The ideal candidate will join the current HR Officer and act as a key point of contact for advice and guidance to managers and employees at our different sites as required, regular travel between them will be needed. She/he will be responsible for recruitment efforts, new hire orientation and onboarding, payroll and benefits, company policy and procedure adherence, disciplinary actions or employee termination. In addition, you will build strong relationships with our company's managers to help them with their human resource needs. Tasks - Provide comprehensive and practical advice and support to managers and colleagues with organizational policies, procedures, and legal requirements. - Ensures compliance with company policies and procedures and legal responsibilities.Handles HR admin tasks, payroll and benefits administration. - Effective and timely case management of people related issues such as disciplinary actions, performance or absence management. - Keep up to date with developments in employment legislation. Note: This job description is not intended to be all-inclusive. The candidate may be required to perform other duties as assigned by management. Requirements Proven experience as an HR Generalist or similar role. Strong knowledge of HR principles, practices, and employment laws. Excellent interpersonal and communication skills. Takes initiative and can work without supervision. Strong problem-solving and decision-making abilities The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.

Job Title: Night Carer (Female) - Complex Care - North London Location: North London Job Type: 0 Contract Salary: Competitive - Based on experience Schedule: Night shifts - 9pm - 9am Job Description: we are currently hiring two experienced female carers to join our team for nights shifts supporting a client with complex care needs in North London. Responsibilities: Provide care & monitoring during night hours. PEG care & enteral feeding via pump. Manage non-invasive ventilation. Seizure management (buccal midazolam) Perform chest physiotherapy. Conduct oral suctioning as needed. Requirement: At least 1 year experienced in a similar role. Clean,current DBS check. Must be London-based with the ability to travel to North London. Competent in all care techniques listed above. Compassionate, reliable, and attentive. Prefered Qualifications: NVQ Level 2 or 3 in health and Social Care (or equivalent). Experienced with ventilated clients or complex care cases. Benefits: Supportive working environment. Opportunities for further training and development.

We require an experienced legal secretary at our offices in Abingdon to start immediately. Job description Job Title: Conveyancing Secretary Department: Conveyancing Reporting to: A Senior Lawyer Role Description The Conveyancing Secretary role will focus on general secretarial and administrative duties. Key responsibilities 1. Providing secretarial and administrative support to a Solicitor/Lawyer in the conveyancing department 2. Audio/copy typing (digital dictation) of all correspondence and documents using Microsoft Word, the firm’s word-processing and digital dictation systems; 3. Case and paper management’ - printing correspondence, collating and indexing enclosures and ensuring correspondence is delivered in a timely fashion; 4. Client care including sending out all client care letters, liaising with existing and established clients about ongoing or new matters; 5. Dealing with new client enquiries; 6. Managing incoming written and electronic communication in an accurate and efficient manner and ensuring that appropriate and timely action is taken in response; 7. Booking appointments, arranging meetings and managing diaries; 8. Liaising with estate agents, solicitors and clients where required 9. Attending to clients in person and on the phone 10. Opening and amending new client matters on LEAP, the firm’s document management system to ensure that all relevant information is entered correctly and kept up-to-date; 11. Completing case-related external and internal forms and documentation and entering information where relevant into the firm’s case management system; 12. Undertaking departmental-specific administrative tasks as required by the fee earner/partner in charge of the department; 13. Electronic and manual filing of documents; 14. Undertaking administration tasks such as photocopying, scanning, faxing, printing, filing as may be reasonably required. Person Specifications It is essential that you are able to satisfy the below specifications. We have indicated when the below are not essential but desirable. Skills Legal Experience and knowledge of conveyancing is desirable Excellent audio/copy typing skills Excellent communication - convey information clearly and accurately, both orally and in writing Excellent organisational – strong administrative and document management skills, time management and workload planning Excellent Word processing skills IT (Microsoft 2016 Office suite) including database (desirable) Knowledge Previous experience as a Conveyancing Secretary Familiar with the process for completing and filing stamp duty forms and Land Registry applications online and via Land Registry portal Good understanding of the conveyancing process Manual and electronic file management Taking new client enquiries Preparing, collating and ordering documentation Good level of numeracy Willingness to assume additional responsibilities Knowledge of Anti-Money Laundering rules and procedures Ability Attention to detail Flexibility and adaptability. Quality focus Qualities Enthusiastic Common sense Self-motivated Initiative and problem-solving skills Punctual and reliable

We are seeking a motivated and organised Receptionist / Administrator with experience in a legal setting to join our team in Bolton. This is an exciting opportunity for a professional who thrives in a dynamic environment and is passionate about delivering excellent customer service. As the first point of contact for clients and visitors, you will manage front desk operations while providing crucial administrative support. Your background in a legal environment will be invaluable in ensuring the smooth running of our office. Key Responsibilities: Front Desk Duties: Welcome and greet visitors, clients, and staff in a friendly and professional manner. Phone Handling: Answer, screen, and direct incoming calls efficiently. Take and relay messages as needed. Administrative Tasks: Perform general administrative duties such as filing, photocopying, and handling mail. Appointment Management: Schedule and manage appointments and meetings, including coordinating staff calendars. Client Communication: Handle inquiries from clients, providing relevant information or directing them to the appropriate person. Data Entry: Maintain accurate and up-to-date records, databases, and files. Legal Support: Assist with legal documentation, correspondence, and case files, ensuring compliance with confidentiality and regulatory requirements. Office Supplies: Monitor and order office supplies to maintain a well-stocked inventory. Document Preparation: Prepare documents, reports, and presentations as required by the team. If this sounds of interest, submit your CV and one of our agent will contact you.

A leading London Market Insurance company are looking to hire 2 x roles: 1 x Guidewire PolicyCenter Functional Architect 1 x Gudiewire ClaimCenter Functional Architect Both roles will be hired on a permanent basis in London (Hybrid working). The Guidewire Functional Architect will play a key role in designing and implementing Guidewire PolicyCenter & ClaimCenter InsuranceSuite application to the new Cloud version. You will focus on the functional side of the project — understanding and translating insurance processes into Guidewire configurations and solutions. Core Responsibilities: - Work with business stakeholders to gather and interpret requirements. - Translate business processes into functional specifications and system behaviour. - Design Guidewire workflows, UI screens, product models, and business rules. - Collaborate with technical architects and developers to ensure the solution is technically feasible and aligns with the business vision. - Conduct gap analysis and identify areas for configuration vs. customization. - Lead or support functional testing, UAT, and production rollout activities. Required Skills and Experience: Functional Skills: - Strong understanding of P&C insurance processes - Deep familiarity with Guidewire PolicyCenter or ClaimCenter product configuration. - Experience writing functional specs and use cases. - Business process mapping and gap analysis. Technical Acumen: - Understanding of Guidewire Data Model and GOSU (helpful for collaboration). - Knowledge of integration approaches (e.g., APIs, messaging, web services). - Functional specifications and configuration designs. - UI/UX mockups or workflow diagrams. - Test case definitions and support during QA/UAT. - Change requests & impact assessments Soft Skills: - Excellent communication and stakeholder management. - Ability to bridge the gap between business and technical teams. - Leadership and facilitation skills. Salary: £80,000 to £100,000 per annum Please apply now.

WAbout Us Established in 2019, Evliss Academy has rapidly built a reputation as a leading provider of aesthetic and beauty education in the heart of London. We are dedicated to delivering accredited, high-quality training designed to raise industry standards and prioritise patient safety. Through expert-led, hands-on courses in aesthetic injectables and cosmetic dermatology, we’re shaping confident, skilled professionals ready to thrive in the aesthetics industry. Your Next Opportunity: Aesthetic Trainer Are you a skilled and passionate Nurse looking to inspire the next generation of aesthetic practitioners? Join our dynamic team at Evliss Academy and play a key role in delivering exceptional training while raising standards in the industry. What You’ll Be Doing As a trainer with Evliss Academy you will: Represent and promote excellence in education and patient care Deliver engaging and interactive training in a range of settings: Classroom-based theory sessions 1:1 practical mentoring Small group workshops Virtual and online learning Teach students techniques in facial injectables and cosmetic dermatology Provide treatments within our model patient training clinics Support the development of training content alongside our education and marketing teams Maintain accurate and compliant records of patient treatments and student progress Provide guidance on managing complications and student queries Offer constructive feedback to help learners grow and succeed Contribute to a positive, supportive, and collaborative team culture What We’re Looking For Essential: NMC registration with an active licence to practise Independent prescriber status At least level 4 in injectable qualification Teaching qualification (e.g. Level 3 Award in Education & Training) Minimum of 3 years’ experience in aesthetics OR 150+ toxin and dermal filler cases Strong commitment to patient safety, clinical excellence, and ethical practice Minimum availability of 2 weekdays! Eligibility to work in the UK (visa sponsorship not available) Desirable: Experience in developing educational content or mentorship programmes Excellent communication and presentation skills Proactive, collaborative, and passionate about continuous learning

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).

Salary: £34,000 – £40,000 Contract length: Permanent The London Irish Centre is seeking to appoint a Finance Manager. This is an exciting opportunity to play a key role in the Finance team, broadening your experience in Charity accounting, management accounts, grants reporting and commercial accounting, as well as overseeing Accounts Payable and Accounts Receivable. This role is unusually varied and broad with the opportunity to develop further. You will be a part or fully qualified accountant with exceptional Excel, Systems and Accounting experience. You will be a self-starter, with a high level of initiative and problem-solving skills and you thrive in a very varied financial environment. Additionally, you will also be incredibly well organised, a very fast learner with great analytical and mathematical skills who is also comfortable dealing with lots of stakeholders across the organisation, internally and externally. Please note that this is primarily an on-site role with occasional evening working and a degree of flexibility will be required as you will be supporting services and events that are delivered onsite in Camden NW1. HOW TO APPLY The details in the job description and person specification should be addressed in a one-page cover letter. Upload your CV and cover letter. Please also ensure that you answer ALL of the questions as part of the application process. Please note that the final question is a multiple choice selection – please select ALL of the options that are relevant to you. Closing date: 9am, Tuesday, 22 April 2025 (applications will be reviewed on a rolling basis and will be actively interviewing before this date. We reserve the right to close applications before this date) ***We respectfully request no contact from recruitment agencies*** INTERVIEW AND SELECTION PROCESS Round 1 will be a short online test and informal discussion via Teams lasting around 20 minutes. Round 2 will be an exercise and interview which will take place at The London Irish Centre, 50-52 Camden Square, Camden, London NW1 9XB. The exercise will allow you to showcase your excel skills, financial knowledge/experience and technical ability. JOB DETAILS AND DESCRIPTION Job Title:Finance Manager Reporting to:CFO Responsible for:Finance Assistant Salary:£34,000 – £40,000 per annum Office location:Camden Square, NW1Days:5 days (flexibility required) Contract type:Permanent JOB PURPOSE The Finance Manager has an essential role to play in both helping to make the London Irish Centre a great place to work and volunteer as well as supporting LIC’s services to deliver on their ambitions. This is a key role within the Finance team with a varied brief to deliver financial services across the organisation. About You You are a results-driven finance professional with a strong background in accounting, Excel, and financial systems, bringing a high level of expertise to the role. You are highly organised and adept at managing multiple priorities, ensuring deadlines are consistently met without compromising quality. With excellent interpersonal and communication skills, you are comfortable engaging with stakeholders at all levels, translating complex financial data into clear insights for diverse audiences across the organisation. You thrive in a fast-paced environment, demonstrating the ability to balance strategic thinking with hands-on execution, while fostering a collaborative and supportive team atmosphere. RESPONSIBILITIES AND DUTIES - Transactional Accounting Take ownership of and oversee the entire Accounts Payable and Accounts Receivable processes – from processing invoices to payment run or credit control Accounting for other income and expenditure, such as donations, ticket sales, bar income, and expense claims Payroll / administration Maintain accurate financial records - Reporting Managing cash, banking, credit cards, bank reconciliation, cashflow and assisting with treasury management Prepare month-end and management accounts. Monitoring budget performance, identifying and investigating variances Reconciliation and analysis of financial and non-financial data Balance sheet reconciliation Reporting on various Grants - Finance Business Partnering Assist in the development of annual budgets and financial plans. Liaising with other teams/departments across the charity and providing financial support, assistance and training. Working with various systems and databases (such as ticketing, booking, donations and case management software) - Compliance Prepare and file VAT Returns (Partial exemption) Ensure compliance with financial regulations, company policies, and audit requirements. Prepare documentation for audits and liaise with auditors to ensure accurate reporting - Other tasks and duties Any other tasks and duties at the direction of the line manager. This job description is a guide to the nature of the work required of the postholder. It is not wholly comprehensive or restrictive and may be reviewed as required. Employee Benefits Enhanced annual leave – 26 days plus bank holidays (increase to 27days after 5 years of service pro rata). Enhanced sick pay – 4 weeks of contractual hours on full pay after completion of probationary period pro-rata* Enhanced maternity and adoption leave pay* Cycle to Work Scheme* Tech Scheme* Eyesight tests and contribution to corrective glasses* Jury Duty leave pay* Employee Assistance Programme. Complimentary tickets to select events. 50% discount on LIC education courses (subject to availability). 20% discount at the LIC shop and 10% discount at the LIC bar. Mindfulness app membership* *Only available to staff on contracts of a minimum of 12 months LONDON IRISH CENTRE – OUR SIX CORE VALUES At the London Irish Centre we strive to be: Welcoming Compassionate Inclusive Creative Community-centred Sustainable The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

--- **Job Title**: Case Research Analyst (3-6 Month Contract) **Location**: London **Job Description**: We are seeking a highly skilled and motivated individual to work on a 6-month project researching and analyzing all aspects of a complex criminal case for the defence. The successful candidate will play a pivotal role in preparing a comprehensive defence pack, providing critical insights and supporting the legal team's strategy. **Responsibilities**: - Conduct in-depth research on all aspects of the criminal case, including legal precedents, evidence, and contextual factors. - Analyze and synthesize large volumes of information from various sources, including case files, witness statements, and expert reports. - Organize findings into a clear, concise, and well-structured defence pack. - Identify potential weaknesses or inconsistencies in the case against the client and develop strategies to address them. - Collaborate with legal professionals to ensure the research aligns with the defence strategy. - Maintain strict confidentiality and handle sensitive information with discretion. - Manage time effectively to meet deadlines and deliver high-quality outputs. **Required Skills and Qualifications**: - A first-class degree in a discipline with transferable skills (e.g., Law, Criminology, History, Political Science, Forensic Science, or similar). - Exceptional research and analytical skills, with the ability to process and evaluate complex information. - Outstanding organizational and time management skills, capable of independently prioritizing tasks. - Excellent written and verbal communication skills, with a knack for presenting findings clearly and persuasively. - Proficiency in using digital tools and databases for legal research. - A strong attention to detail and the ability to identify nuances in documentation. - A proactive and self-motivated attitude, with the ability to work independently and as part of a team. **Desirable Skills**: - Previous experience in legal research, case analysis, or related fields. - Familiarity with criminal law and legal terminology. - An understanding of the UK legal system and case law. - Experience in interviewing or liaising with witnesses or experts. - Problem-solving skills with an innovative and resourceful approach to challenges. **Application Process**: To apply, please submit your CV and a cover letter detailing your relevant experience and why you are suitable for this role to [Insert Contact Information]. Applications will be reviewed on a rolling basis

Housing Solicitor who is fully qualified, with a strong background in housing law, significant experience with CCMS and Legal Aid applications and a commitment to providing high quality legal services, is required for a well-established and reputable law firm based in Hendon, North London JOB OVERVIEW We have a fantastic new job opportunity for a Housing Solicitor who is fully qualified, with a strong background in housing law, significant experience with CCMS and Legal Aid applications and a commitment to providing high quality legal services. As the Housing Solicitor you will join a dynamic team at a reputable law firm that is committed to providing high-quality legal services to individuals across a range of legal matters, with a particular focus on housing law. Working as the Housing Solicitor you will play an integral role in delivering expert legal advice and support to clients facing housing-related issues. Your experience and understanding of the CCMS (Client and Cost Management System) for Legal Aid will be essential in ensuring that all legal aid applications and claims are handled efficiently and in compliance with regulatory requirements. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as a Housing Solicitor will include: • Advising clients on a broad range of housing law matters, including possession proceedings, eviction, disrepair, homelessness, and tenancy agreements • Handling Legal Aid applications, including eligibility assessments and cost management via CCMS • Preparing legal documents, including claims, defences, and court applications • Representing clients at hearings, tribunals, and court proceedings • Providing comprehensive support for clients, ensuring that they understand their legal options and the implications of their cases • Maintaining up-to-date knowledge of housing law, legal aid regulations, and relevant policies • Managing a caseload efficiently, with a focus on achieving positive outcomes for clients while meeting deadlines and billing targets • Ensuring compliance with the Solicitors Regulation Authority (SRA) standards and the Legal Aid Agency (LAA) requirements CANDIDATE REQUIREMENTS Essential • A qualified Solicitor with a strong background in housing law • Significant experience with CCMS and Legal Aid applications, including cost management, reporting, and compliance • Demonstrable experience in handling housing cases, including those related to eviction, homelessness, disrepair, and tenancy disputes • Strong understanding of the Legal Aid Agency’s guidelines and the ability to manage legal aid cases effectively • Excellent communication skills, with the ability to explain complex legal matters clearly to clients • Exceptional organisational skills and the ability to manage a busy caseload • A proactive approach to client care and case management • A commitment to providing high-quality legal services to vulnerable clients Desirable • Experience in working with vulnerable individuals, including those facing homelessness or other urgent housing-related issues • Experience with other areas of public law BENEFITS • A competitive salary, commensurate with experience • Opportunities for career progression within a growing firm • A supportive and collaborative work environment • Access to ongoing professional development and training • Flexible working arrangements (subject to role requirements)