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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About the role The Tesco Data Science team are offering 12-week paid internships for PhD students within the team. The start date for each internship is flexible but must be between June and August 2026. At Tesco, our Data Science team focus on modelling complex business problems and deploying data products at scale. Our work spans across multiple areas including physical stores, online, supply chain, marketing and Clubcard. This requires our Data Scientists to have an advanced understanding of statistics and algorithms. The team is made up of researchers and practitioners with varied backgrounds from both academia and the business world. As an intern, you will join the team and get hands on experience of what it's like to be a Data Scientist at Tesco. You'll work with the team on helping us solve an exciting real-life problem. In addition to the technical mentorship and training provided by the team we will also provide a personal mentor to help you get the most out of the internship. If that sounds exciting, then we'd love to hear from you! The position will be based in either our London (Farringdon) office or our Welwyn Garden City campus. What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here "to find out more! • Annual bonus scheme of up to 10% of base salary, • Holiday starting at 25 days plus a personal day (plus Bank holidays), • 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave, • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for This is a hands-on position where you will need to use an analytical approach to find solutions to complex problems. As a PhD Intern you will work within the Data Science team, to understand difficult business problems and prototype solutions. A core component of the role is to apply, modify, and design algorithms and mathematical models to solve business problems on top of big data architectures (Hadoop, Spark). Our interns will need to be able to validate, document and present the modelling process and performance, as well as communicate complex solutions in a clear, understandable way to non-experts. You will need We are looking for ambitious PhD students (in their final or penultimate year) or Postdoctoral Researchers with a strong numerical background and a strong desire to pursue a career in data science. An ideal candidate will have a scientific mentality with the ability to ask the right questions, as well as answer them. Experience in one or more of the following fields would be ideal: • Machine Learning/Deep Learning, • Computer Vision, • Reinforcement Learning, • Graph Neural Networks, • Time series forecasting, • Probabilistic forecasting, • Bayesian Modelling, • Operations Research, • Recommender Systems Finally, good programming skills are essential (either Python or Java is preferred) and ideally some familiarity with SWE best practices (such as version control and unit testing). About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

About the role The Tesco Data Science team are offering 12-week paid internships for PhD students within the team. The start date for each internship is flexible but must be between June and August 2026. At Tesco, our Data Science team focus on modelling complex business problems and deploying data products at scale. A key part of this is using Operational Research techniques to optimise automated processes and to support decision making. Our work spans across multiple areas including physical stores, online, supply chain, and last mile delivery. This requires our Data Scientists to have an advanced understanding of advanced exact, heuristic, or metaheuristic algorithms and statistics. The team itself is made up of researchers and practitioners with varied backgrounds from both academia and the business world. As an intern, you will join the team and get hands on experience of what it's like to be a Data Scientist at Tesco. You'll work with the team on helping us solve an exciting real-life problem. In addition to the technical mentorship and training provided by the team we will also provide a personal mentor to help you get the most out of the internship. If that sounds exciting, then we'd love to hear from you! The position will be based in either our London (Farringdon) office or our Welwyn Garden City campus. What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here "to find out more! • Annual bonus scheme of up to 10% of base salary, • Holiday starting at 25 days plus a personal day (plus Bank holidays), • 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave, • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for This is a hands-on position where you will need to use an analytical approach to find solutions to complex problems. As a PhD Intern you will work within the Data Science team, to understand difficult business problems and prototype solutions. A core component of the role is to translate business problems to operations research problems and then solve them. Our interns will need to be able to validate, document and present the modelling process and performances, as well as communicate complex solutions in a clear, understandable way to non-experts. You will need We are looking for ambitious PhD students (in their final or penultimate year) or Postdoctoral Researchers with a strong numerical background and a strong desire to pursue a career in data science. An ideal candidate will have a scientific mentality with the ability to ask the right questions, as well as answer them. Experience in one or more of the following fields would be ideal: • Mathematical Programming (including Mixed Integer Linear Programming), • Metaheuristics, • Stochastic Optimisation, • Simulation Finally, good programming skills are essential (either Python or Java is preferred) and ideally some familiarity with SWE best practices (such as version control and unit testing). About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

An excellent opportunity has arisen for an experienced Wills and Probate Practitioner to join an established and well-regarded Private Client team based in Potters Bar. The role offers a competitive salary (DOE), generous holiday entitlement, hybrid working arrangements, and the opportunity to play a key role in the continued growth of a thriving private client practice. About the Firm: Our client is a respected firm with a strong reputation for high-quality private client work. The firm is known for its professional yet approachable culture, long-standing client relationships, and commitment to supporting senior practitioners with autonomy and flexibility. Wills and Probate Solicitor — Position Overview: You will manage a varied private client caseload independently, advising clients on wills, probate, trusts, and related matters, while also supporting the development and expansion of the department. Key Responsibilities of the Wills and Probate Solicitor: • Drafting and advising on Wills, • Probate and estate administration, • Lasting Powers of Attorney, • Court of Protection deputyship and related matters, • Trusts and tax planning, • Managing a busy caseload with minimal supervision (Desirable exposure) • Contested probate matters including Inheritance Act claims and will disputes Requirements of the Wills and Probate Solicitor: • Minimum 8 years’ PQE in Wills and Probate / Private Client work, • Ability to work independently and manage a varied caseload, • Strong organisational and time-management skills, • Clear, professional communication with clients, • Comfortable contributing to a wider team environment, • Full clean driving licence, • Willingness to attend other offices to take instructions and support department growth The Benefits for the Wills and Probate Solicitor role: • Competitive salary package (DOE), • Generous holiday entitlement, • Hybrid working arrangements, • Opportunity to develop skills within a thriving private client practice, • Supportive and collaborative working environment, • And more If you are a senior Wills and Probate practitioner looking for autonomy, flexibility, and the chance to contribute to a growing department, apply today. Alternatively, contact Shabir at Law Staff Limited quoting reference BH-37596. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION THAT YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

My client is a leading boutique practice based in Hertfordshire, specialising in high-value property finance and secured lending. They operate with a traditional, partner-led structure and are known for their technical expertise in bridging loans and complex property recoveries. This is a fast-paced environment with a significant workload, making it the ideal move for a Junior Solicitor who is resilient, ambitious, and looking to escape the repetitive nature of high-street conveyancing. You will receive direct oversight from senior leadership, handling sophisticated matters for institutional lenders that require a high degree of precision and a proactive approach. Working within this focused team, you will take immediate responsibility for a variety of lender-led instructions. This is a hands-on role where you will: • Manage the legal complexities of distressed asset sales and receivership matters., • Provide clear, concise updates to sophisticated receivers and lenders. About You • Qualification: Admitted Solicitor in England & Wales (2 years PQE)., • High Standards: You take pride in the accuracy of your work and can maintain focus even when the volume is high., • Resilient & Proactive: You are comfortable working on-site in a fast-moving, traditional office and can manage competing priorities effectively., • Ambition: You are looking to fast-track your technical skills in a niche area of law. If you are looking to build a specialist reputation early in your career, this firm offers the caseload to get you there. You will be challenged to grow, given significant responsibility, and will handle the kind of work that builds a highly marketable legal CV, all while avoiding the Central London commute.

Estimator – Plastering, Drylining & Fit‑Out Specialist Location - Hatfield, Hertfordshire Salary - £60k - £70k plus package I'm working on behalf of a well‑established UK construction contractor that delivers high‑quality plastering, drylining, screeding, suspended ceilings, steel framing (SFS) and external render solutions across a diverse range of commercial and residential projects — from offices and schools to hospitals, hotels and student accommodation. We’re now seeking a talented Estimator to strengthen the pre‑construction team and help drive continued growth as they secure new opportunities across the UK. The Role: As Estimator, you will play a pivotal role in the commercial success of the business by accurately pricing works and producing competitive tender submissions. Your responsibilities will include: • Reviewing and interpreting tender documents, drawings and specifications, • Preparing detailed cost plans, material take‑offs and labour estimates, • Liaising with suppliers and subcontractors to obtain and analyse competitive quotations, • Identifying risks, opportunities and value‑engineering proposals, • Presenting clear, commercially sound estimates and recommendations to internal stakeholders, • Supporting bid preparation and submission processes to meet tight deadlines, • Collaborating closely with project management, operations and commercial functions to ensure smooth transition from tender to delivery About You: To succeed in this role, you’ll need: • Previous experience in a construction estimating or pre‑construction role., • Ideally you would have experience in the interiors sector., • Strong commercial awareness and numerical accuracy, • The ability to read and interpret technical drawings and specifications, • Excellent communication skills with the confidence to engage internal teams and supply chain partners, • Proficiency with Microsoft Office (particularly Excel); experience with estimating software is advantageous, • A proactive, organised and detail‑focused approach Salary & Benefits: Competitive salary (dependant on experience) in line with industry standards. Plus benefits and opportunities for professional development. Why Join? This is a fantastic opportunity to join a growing team with a strong pipeline of varied projects and to make a real impact in a commercially important function. If you enjoy working in a dynamic construction environment and are ready to take the next step in your estimating career, we’d love to hear from you. Senior Estimator (Drywall) For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy.

Title: Senior Textile Designer Location: Welham Green, Hertfordshire Position type: Full-time, Permanent and Studio-based Salary: Competitive About us Ashley Wilde Group (AWG), established in 1950, is a leading textile and soft furnishings company based in Hertfordshire. AWG, a proud family-run business, is renowned for its industry-leading designs, style, innovations and exceptional customer service. AWG is seeking an experienced, innovative, and driven Senior Textile Designer to join our dynamic Design team. We’re looking for a creative thinker who brings fresh ideas and a strong technical expertise in textile design, with a thorough understanding of industry processes and production methods. The ideal candidate is forward-thinking and trend-aware, with the ambition to push creative boundaries and help shape the future direction of our collections. You’ll be a collaborative team player, confident working with stakeholders at all levels and contributing positively to a supportive, high-performing environment. Reporting to the Design Director, Laura Spencer, you will play a key role in sharing ideas, managing timelines, and overseeing budgets to ensure projects are delivered successfully and to the highest standard. The ideal candidate will have: • 6-8 years of experience in designing and developing fabric collections., • A comprehensive technical knowledge of print and weave processes., • Qualified with a degree in Textiles, Surface Design or similar., • Excellent CAD skills (AVA, Adobe packages - Photoshop and Illustrator)., • Excellent creative judgement with a good eye for colour, layout and composition., • The ability to adapt a design or archive artwork, e.g., amending scales, creating new colourways, confidence and knowledge in creating and adjusting repeat patterns., • Good understanding of commercial design, relevant trends and wider market knowledge., • Previous experience in designing readymade products, e.g. bedlinen curtains and cushions, is favourable but not essential., • You will require a level of adaptability and patience when working on multiple brands, deadlines and approvals., • You are confident in presenting concepts and collections., • Ability to liaise with Directors, brand owners and buyers confidently., • Ability to liaise efficiently with suppliers and internal departments to keep to critical paths and launch dates., • Ability to work at a fast pace, deliver to deadlines and work well under pressure., • You are highly motivated and able to work individually and as part of a team., • You can communicate clearly and effectively at all times., • Excellent organisational and time management skills. Duties include but are not limited to; • Work closely with brand owners, Directors, licensees, and the design team to lead the development of commercial and trend-driven soft furnishings collections., • Work with Laura Spencer, Design Director, on collection critical paths., • Produce clear design briefs and manage direct communication with suppliers and manufacturers, ensuring everyone is working to the critical path., • Lead the development of multiple collections simultaneously, while applying expert knowledge of fabrics, prints, and weave processes., • Identify seasonal trends, conduct market research and source inspiration, to then present ideas, concepts and mood boards for future collections., • Maintain strong working relationships with brand-owners, suppliers and manufacturers., • Prepare technical CAD files for print and production, ensuring colour accuracy and repeat integrity., • Maintain a digital artwork library for all your design files., • Maintain an approved product master sample library., • Create briefs for photography and manage the process from start to finish., • Write creative descriptions for products you have worked on e.g. where the inspiration came from, product composition and colourways., • Liaising with suppliers globally to source new qualities, negotiate prices, develop new products and approve qualities and colours., • Work closely with the Production team to ensure there is accuracy between the approved master samples and production samples., • Work closely with Laura Spencer and the Brand Director, Marc Strong, on product direction for each brand. Benefits: • Subsidised on-site canteen, • On-site parking, • Pension, • Access to an Employee Health App, • Automatically registered for the Employee Assistance Programme., • Staff discount on products, • Retail discounts through BrightHR, • Company social and charity events, • Based in a state-of-the-art design studio Schedule: • Monday to Thursday 8.30am – 5pm and Friday 8.30am – 4.30pm If you are interested in applying for this role please send your CV and examples of your work to

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy, and the built environment to build a more balanced, sustainable, and resilient world. The Egis Group has more than 50 years of experience and a team of 22,000 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. As industry leaders we hold ourselves responsible for today’s biggest challenges; fighting climate change, the digital transition and meeting the needs of growing populations. We do this by designing smart, green infrastructure, transport and buildings, creating a sustainable future for communities everywhere. Joining our group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. We believe the key to our ongoing growth and success is the development and nurturing of enthusiastic, ambitious apprentices who are excited by the daily unique challenges we tackle across our organisation and want to join us in making a positive impact across the globe. Job Description What will you be doing as our new Level 3 installation and maintenance electrical apprentice? Level 3 installation and maintenance electrical apprentice Term: up to 48 months Fixed Term Contract You will primarily work on our M25 Highways project but will be asked to work on other projects as and when required. As an apprentice, you will be expected to work 4 days per week on projects with 1 day per week spent at college undertaking a Level 3 in Electrical Installation and Maintenance. Must be able to drive, as getting to locations will need a car. We are looking for someone who wants to learn and gain the skills, knowledge, and experience of the Electrical Equipment Maintenance side of our business. The role's main purpose is to maintain the numerous electrical and electro-mechanical systems as appropriate. Reporting to the Shift Manager, the successful candidate will support team members in maintaining the smooth running of the maintenance function and will be working closely with the depot operations team. Key responsibilities: • Carry out Planned Maintenance and defect repair work on a range of electrical equipment which includes Switchgear, Transformers, Pumps, Fans, VSDs, lighting and associated control gear etc., • Repair and maintenance of the traffic safety system on the approach to the Dartford tunnels, including sensors, barriers and traffic signals., • Read drawings and carry out fault finding and repairs with supervision, • Carry out all types of Civil, Electrical and Mechanical Maintenance work within the capacity of an Electrical Technician with direct supervision, • Carry out any work of a manual or semi-skilled nature under the instructions of the Shift Manager, • Ensure that all relevant Health & Safety requirements and safe working practices are always adopted., • Under supervision, attend incidents and work safely in accordance with policies to facilitate the early clear up of hazards/incidents., • Any other duties within the capacity of a Maintenance Technician as required by the Line Managers, • Visit other business areas for short periods to increase skill sets and broaden experience to enhance career development. Essential Criteria: • Good customer service skills, • Ability to work under pressure and manage time effectively, • A confident and professional manner, • Ability to communicate effectively at all levels, • Good level of education, including Maths & English (both written and spoken) Personal qualities: At Egis we look for a balance of skills and experience, but just as important to us are your values and behaviours. This role would be suitable for a person who: • Is a team player, • Can influence and inspire., • Has a growth mindset, • Can problem solve?, • Is positive & proactive., • Have excellent presentation skills both written and verbal Qualifications • Educational certificates or qualifications, • A specific accreditation from an industry regulatory body,, • Driver's licence and car, • Proof that you can work in the UK without need for sponsorship Additional Information We are an Equal Opportunities employer, and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

Housing Repairs Operations Manager – North London Based Council (Enfield) £55,542 – £70,452 per annum Full Time – Permanent Service Care Solutions are currently recruiting on behalf of a North London based Local Authority for a Housing Repairs Operations Manager to join their Housing & Regeneration division on a permanent basis. Following the Council’s recent regulatory scrutiny and commitment to continued service improvement, this is a pivotal leadership role within the Repairs & Estates service. You will lead the in-house Direct Labour Organisation (DLO), driving performance, compliance, customer satisfaction and commercial outcomes across a high-profile, fast-paced environment. Overview of the Role Reporting to the Head of Repairs & Estates, you will take operational leadership of a £4m+ DLO service delivering responsive repairs, electrical services, complex disrepair works and enhanced support for vulnerable residents. You will translate strategic housing objectives into tangible operational plans, ensuring: • 24/7 emergency repairs provision is effectively delivered, • KPI and SLA performance targets are achieved and improved, • Budgets are effectively managed and financial risks mitigated, • Health & Safety and statutory compliance standards are embedded, • Lead, manage and motivate a multi-disciplinary in-house repairs team, • Oversee high-value responsive repairs operations, ensuring commercial and service quality objectives are achieved, • Manage Mechanical & Electrical programmes and general building works, • Design and implement sustainable service improvement plans, • Monitor contractor and supplier performance, ensuring strong client-side contract management, • Ensure full compliance with CDM 2015, H&S at Work Act 1974 and landlord statutory obligations, • Drive performance management, setting clear measurable targets and addressing underperformance with pace, • Develop workforce planning and labour strategy to optimise resource utilisation, • Manage complex repairs and disrepair cases with minimal disruption to residents, • Engage effectively with senior officers, elected members, residents, regulators and third-party organisations, • Promote resident involvement and embed learning from complaints and feedback, • Lead risk assessment and governance processes across the serviceRequirements, • Significant experience managing high-value responsive repairs contracts, • Strong leadership background managing technical and trade-based teams, • Experience controlling Mechanical & Electrical programmes, • Proven ability to design and deliver change and improvement programmes, • Demonstrable experience of managing budgets and commercial objectives, • Knowledge of landlord compliance, building regulations and relevant housing legislation, • Experience operating within a political or public sector environment, • Strong understanding of performance management frameworks (KPIs/SLAs), • Ability to coach, motivate and develop teams, • Driving Licence essential, • Degree or management qualification (or equivalent experience)

Senior Planner Galldris Group Location: EN3 7FJ, Enfield, England, United Kingdom An exciting opportunity has arisen for a Senior Planner to join our team. To be considered, you will come from a Construction or Civil Engineering background. The Senior Planner will manage the Planning and Programming function in selected key bids in Tender, Preconstruction and concluding in Construction, liaising internally with the Galldris team, and externally with the Client, Consultants, and other Key Stakeholders to ultimately produce and manage well-considered, professional and accurate plans and programmes. Key Accountabilities to include but not limited to: As the Senior Planner you will proactively lead the planning function on selected projects producing well-considered, professional, and achievable methodologies and programmes for both Pre-Construction and Construction activities. Collaboratively create, maintain, review, and administer construction schedules and planning deliverables including planning philosophy, presentations and reports. As the Senior Planner you will provide technical assistance with planning and zoning activities, identifying planning scope, major constraints, and contract requirements along with identifying major quantities and factors affecting the programme collaboratively with the team and supply chain. You will establish the critical path of the programme. Review and analyse the critical path with the wider team as necessary. Communicate effectively with key members of the team throughout the bid, tender, pre-construction and construction phases, seeking advice where appropriate. • Applying resource and resource levelling techniques as necessary, • Present the project programme and sequence in detail or high level as appropriate, • Understand and implement the requirements of the building contract(s) about submitting initial and updated programmes, • Where necessary, provide periodic programme updates with appropriate supporting information to assist the delivery team in reporting, • Liaise with Third Parties critical to the planning process (including but not limited to Statutory Authorities, Utility Providers, Planning Authorities other Design Consultants) and ensure their requirements and contributions are understood and communicated in the programme In addition to the above, at the Contract stage the Senior Planner is accountable to the Head of Planning / Project Lead for: • Implementing and monitoring the overall planning strategy and the timing & sequence of the Contract Programme activities, • Identify and alert the wider team on any issues affecting the project programme delivery, • The issue and communication of the Contract Programme to the Project Lead for the onward issue to Client and Project Team, including periodic progress reporting, • Ensuring that all other project planning and programming necessary for the execution of the contract is properly undertaken, • Provide timely and accurate reports explaining the progress of work and critical issues in the design period, with a clear plan of action, • Thinks commercially, and focuses on activities that will deliver real value for the projects, • Undertake other duties commensurate with the level of this position, • Comply with Company policies & procedures Experience/Knowledge: Operational experience (site engineer/site agent) together with previous experience in planning Civil / Infrastructure / Structure projects. Proficiency in the use of planning techniques and the required planning toolsets. An understanding of: • Forms of tender documents, contract documents and specifications, • Methods of planning, programming, and progress monitoring, • Risk and opportunity management with particular reference to planning programming, • Events that initiate, and of the methods used to demonstrate, delay or change entitlement, • Risk and opportunity management with particular reference to planning/programming, • An understanding of the construction market, methods of construction, plant, equipment, and labour requirements, • In-depth understanding of the Planning requirements of the JCT and NEC forms of Contract, • Civils, Groundworks, Structures Skills: • IT literate - Planning and Programming Software Proficient in the use of P6 and Asta Powerproject, • Excellent communication skills both verbal and written, • Ability to deal with clients & internal staff, • Ability to work on own initiative, • Meticulous, organised, proactive with a positive attitude and willingness to learn, • Self-motivated and enthusiastic, • Excellent organisational and planning skills Qualifications: • Relevant experience in the construction industry, • Recognised Construction or technical discipline qualifications Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. We look forward to hearing from you. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

Our client is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. Our client make tablets, packages these into blisters, label and package vials and bottles. We also manage the wider medicines supply chain and other companies who undertake work on our behalf. By joining our client, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do. Your new role To provide project and operational support in order to maintain a compliant operation within the manufacturing / packaging facilities of the companies European Knowledge Centre (EKC), Hatfield. To ensure that operations conducted are performed in accordance with the requirements of Corporate Standards, Quality System, GMP and GDP Guidelines and industry standards. Duties are performed to ensure: • A safe working environment is maintained for self and other employees, ensuring all near miss incidents and accidents are reported in accordance with procedures., • The Quality of products manufactured and released is assured through adherence to all procedures., • Opportunities to improve operations and reduce cost are identified and progressed through the continuous improvement and demand innovation initiatives., • Companies philosophy of hhc is at the forefront of daily activities., • All stakeholder and customer expectations are understood and met through communication., • Performance is in line with personal and company objectives with demonstrated behaviours and competencies. What are we looking for? • Time served apprenticeship including City & Guilds &/or NVQ 3 - 4 qualifications within an appropriate engineering, building services or construction related discipline., • Demonstrated experience managing building services projects within the pharmaceutical industry preferred but not essential., • Working knowledge of CDM Regulations and EHS qualifications desirable., • Formal project management training / qualifications preferred but not essential., • A growth mind-set with a focus on continued self-development., • Good leadership and interpersonal skills., • Developed problem solving and decision making capabilities., • Ability to work independently or part of a multi-disciplined team., • Adaptable and flexible to cope with the changing priorities of production operations., • Resilient and determined providing robust engineering solutions within an agile environment., • Developed oral and written communication skills., • Developed attention to detail and with an aptitude for neat, clear documentation.

Walker Sime is a highly respected UK construction consultancy founded in Manchester in 1999, recognised for technical excellence, independent commercial rigour, and a collaborative, client-focused culture. We deliver specialist cost management and quantity surveying services across nationally significant infrastructure, energy, regeneration, and complex capital programmes. Due to phenomenal growth, we are seeking an experienced Senior Quantity Surveyor to join our team in Waltham Cross, working on a hybrid basis with 3 days onsite and 2 days from home. In this role, you will play a pivotal part in providing commercial leadership and cost management expertise across complex engineering, utilities, and civil infrastructure projects. Working within multidisciplinary teams, you will deliver independent commercial oversight and strategic cost advice across NEC-based contracts. Key Responsibilities • Provide senior commercial and cost management leadership across infrastructure projects, • Administer and manage NEC3 / NEC4 contracts (Options A, C and E), including compensation events, early warnings, and change control, • Lead cost planning, benchmarking, and lifecycle cost analysis across civils, M&E, and infrastructure works, • Manage valuations, final accounts, and cash flow forecasting, • Monitor cost performance, risk allowances, and programme financial controls, • Conduct commercial reviews and ensure compliance with client and regulatory requirements Experience & Skills • Proven experience as a Senior Quantity Surveyor within infrastructure, utilities, energy, or major civil engineering sectors, • Experience working on high-value capital programmes, • Strong working knowledge of NEC contracts and commercial management processes, • Experience in cost planning, forecasting, and risk management, • Commercially astute with strong analytical and problem-solving skills, • Experience working with Tier 1 contractors and multidisciplinary teams, • Degree qualified in Quantity Surveying or Commercial Management, • MRICS or working towards chartership desirable Why Join Walker Sime? • Work on major, nationally significant infrastructure programmes, • Hybrid working model with Waltham Cross as your primary site location, • Clear career progression within a growing consultancy, • Competitive salary and benefits package, • Supportive, collaborative, and people-first culture Apply Now If you are a Senior Quantity Surveyor looking to work on complex, high-profile projects while advancing your career with Walker Sime, we would love to hear from you!

Production Maintenance Shift Engineer 📍 Hatfield (On-site) 💷 £46,000 + £3,600 on-call allowance We’re looking for an experienced Production Maintenance Shift Engineer to join our established maintenance team at our Hatfield Head Office. This is a key role within the MHE (Material Handling Equipment) department, focused on keeping critical systems operating safely, reliably, and to the highest standards. This is a fully on-site role, working five days a week on a rotating shift pattern. Shift Pattern • 06:00 – 14:00, • 14:00 – 22:00 The Role You’ll be responsible for the maintenance, servicing, and reliability of automated material handling systems in a fast-paced operational environment. Key responsibilities include: • Electrical maintenance of material handling equipment, • Fault finding and testing on PLC and three-phase systems, • Responding to breakdowns and completing planned maintenance activities, • Providing emergency response for critical equipment failures, • Maintaining machinery in line with agreed safety and performance standards, • Identifying, reporting, and rectifying defects promptly, • Supporting facilities and site activities when required, • Completing timesheets, maintenance documentation, and stock control, • Ordering consumables and managing associated administration What We’re Looking For • Qualified, time-served technician with a strong electrical background, • Proven fault-finding experience in a production or operational environment, • PLC experience (advantageous but not essential), • Experience maintaining automated material handling equipment or similar systems, • Self-motivated, flexible, and a strong team player, • Clear and effective communication skills, • Comfortable working at heights, • Strong practical understanding of health & safety requirements, • Health & Safety training or certification, including high-bay racking access and controlled descent rescue procedures Qualifications • City & Guilds or BTEC in Electrical Engineering, • Basic mechanical skills, • Working knowledge of automated material handling equipment Benefits • Share Save option scheme, • Private healthcare, • Gym membership, • Subsidised meals in the staff canteen, • Pension scheme, • Shopping discounts, • Overtime opportunities paid at:, • Time and a half, • Double time, • Triple time (where applicable)

National Account Manager Enfield - 40 hours per week Monday to Friday £50,000 - £55,000 Basic + Car Allowance + Bonus An excellent opportunity has arisen for a National Account Manager to join a dynamic National Sales team within the food and distribution sector. This role is ideal for a commercially minded, relationship-driven professional who thrives on developing existing accounts while identifying and securing new business opportunities. You will be responsible for managing a portfolio of customers, driving sales growth, and maximising margin opportunities while delivering an outstanding customer experience. Previous account management experience within the food and/or distribution sector would be highly advantageous. Key Responsibilities • Identify margin growth opportunities, providing clear commercial rationale and implementation plans, • Maintain accurate business reporting and customer records within agreed timelines, • Ensure accounts continue to trade and up-trade using available business tools, • Build and maintain strong relationships with key stakeholders across the account portfolio, • Develop and review short-, medium-, and long-term account plans, • Collaborate with central functions including Procurement, Marketing, Operations, and Finance to deliver win-win solutions, • Deliver agreed account management standards, • Support sector teams with unit-level relationships and related activities, • Act as a brand ambassador, demonstrating a proactive and solutions-focused approach, • Provide a seamless interface between the business and customers, • Manage time effectively to ensure consistent and professional customer communication, • Delegate responsibilities to Customer Service and Operations where appropriate, • Prepare and deliver compelling business proposals in collaboration with internal stakeholders Skills & Experience Required • Strong knowledge of fresh food and ingredients, • Proven account management experience within the food and/or distribution sector, • Confident presentation and communication skills, • Practical proficiency in Microsoft Office, particularly Excel and PowerPoint, • Strong relationship-building and stakeholder management capabilities, • Excellent verbal and written communication skills, • Comfortable working in a people-focused environment, both face-to-face and via telephone Benefits • Car Allowance, • Annual Discretionary Bonus, • Annual Pay Reviews, • 25 Days Holiday + Bank Holidays, • Group Personal Pension Plan, • Retail Discount Membership, • Health Care Cash Plan Membership, • Free Onsite Parking, • Additional company-tailored benefits based on service and commitment If you understand the fresh produce world and want to move into a role where your product knowledge, commercial awareness, and relationship-building skills can make a real impact, this is an opportunity worth exploring. Apply now or contact me directly to find out more at .

Our client is a fast-growing sustainability technology company transforming the way organisations manage hygiene and eliminate single-use waste. Already operating internationally, their systems are installed across government bodies, national corporate groups, healthcare providers and hospitality venues. The solution combines smart hygiene equipment with structured service plans, enabling organisations to adopt reusable culture at scale, without compromising cleanliness, safety or convenience. The company is now launching in the UK, creating a rare opportunity to join the founding commercial team and play a pivotal role in national growth. The Opportunity – Sales Executive This role sits at the very start of the UK sales engine. It blends inbound lead management, proactive outbound activity, discovery conversations and conversion to service plans. You will: • Follow up on inbound B2B enquiries generated through marketing and partnerships, • Run targeted outbound outreach via phone and email, • Qualify prospects and open new commercial conversations, • Arrange and book meetings for the Sales Manager and handle smaller deals, • Present a compelling value proposition focused on sustainability, hygiene and cost efficiency, • Own monthly sales targets and deliver consistent results, • Maintain accurate pipeline management within the CRM, • Build momentum through referrals, retention and outstanding customer experience You’ll have genuine autonomy and visibility... your activity will directly shape the success of the UK launch and long-term market share! What We’re Looking For • Sales or telesales experience, closing preferred, • Confident, clear communicator—especially on the phone, • Self-driven, organised and target-motivated, • Comfortable in a fast-moving, early-stage environment, • Genuine interest in sustainability and learning a disruptive B2B solution Nice to have • B2B experience with office, facilities or hospitality audiences, • Experience using CRM platforms such as HubSpot Why Join? • 🌍 Founding role in a major UK market launch, • ☕ Sell a product with real environmental and social impact, • 🎓 Structured coaching and commercial development, • 🚀 High ownership with visible, measurable results, • 💬 Collaborative, human-first culture, • ♻️ Be part of a movement reshaping workplace sustainability If you’re motivated by purpose as much as performance and want to build something meaningful from day one, this is a standout opportunity to grow your sales career while helping businesses move toward a cleaner, reusable future! Please apply if this sounds like you!

Sales Recruitment Event - Borehamwood We're the UK's number 1 Kitchen supplier and we are seeking experienced Sales Professionals! Join us at our Recruitment Open Day, where we are looking for both experienced sales professionals and those at the beginning of their sales careers, all with a passion for delivering strong results, building trusted relationships with exceptional customer service at the heart of everything you do. 5th March 2026, 3:00pm – 7:00pm Borehamwood Depot, Unit 9D, Chester Road, WD6 1LT You will speak directly with hiring managers, showcase your strengths, and see first-hand why we are recognised as one of the UK’s Top 10 largest employers, known for our quality products, award winning designs, and offering genuine career progression. What to Expect on the Day • Drop in anytime between 3pm and 7pm. Family and friends are welcome., • 1‑2‑1 conversations with members of our team, • Insights into all depot roles and guidance on which positions may suit you, • First‑hand experience of what it’s like to work in a Howdens depot., • Opportunity to apply or register interest for live vacancies (bringing a CV is helpful) Who We’re Looking For • We want driven, customer‑focused individuals who thrive in fast‑paced, commercial environments., • Ambitious salespeople seeking a clear and rewarding career path., • Confident performers who enjoy working towards KPIs and sales targets., • Exceptional communicators with a passion for customer service and strong relationship‑building skills. What can we offer you? Howdens has a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For. We also offer: • Competitive base salary, • Share of the depot profits paid as a monthly bonus., • Up to 12% pension contribution paid by Howdens., • 24 days holiday, rising to 26 days after 5 years., • Genuine Progression Opportunities, • Staff discount on Howdens products, • Non-retail hours (no Sunday’s bank holidays or evening work) Our culture and values Howdens was founded on the principle that the business should be worthwhile for all concerned – customers, prospective customers, homeowners, tenants, local communities, our suppliers, our investors, our staff and their families. This founding principle has shaped our business model and our strategic decisions for more than 25 years, and it continues to be at the heart of what we do. To register your interest please click on the link and complete the short form: ___

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This is a 12 month Fixed Term Contract As a Global HR Operations Senior Manager, you’ll serve as a key thought partner, executing strategic initiatives to optimize HR operations. You will lead cross-functional projects (primarily Workday Time-Off) aimed at enhancing service delivery, efficiency, and employee experience across BCG. Your work will span process optimization, system enhancement, and change management - all while collaborating with a global network of HR professionals. • Foster strong working relationships with global HR teams and internal stakeholders to ensure responsiveness, transparency, and proactive issue resolution., • Identify and lead improvement initiatives to streamline operations, increase scalability, and ensure compliance across geographies., • Working with our Product Team, provide functional leadership and input into the deployment and optimization of new Workday features, driving increased efficiency and value across HR. Work with the regions and systems to collate and synthesize requirements., • Support the Workday Time Off implementation by engaging with regional stakeholders and project leadership, supporting Phase 1 countries with post-launch activities, and gathering the necessary configuration requirements for future phases. Partner with the Workday Technical team in the configuration and testing of the Time Off module in Workday. Support with ad-hoc project activities, including Project Management, Change and Communications, and Training., • Building strong relationships with global stakeholders at all levels by fostering trust, collaboration, and clear communication., • Managing multiple high-priority projects simultaneously by leveraging strong organizational skills, goal-setting, and planning in fast-paced environments., • Communicating complex concepts in a clear, structured manner that fosters understanding and alignment across diverse and global audiences., • Paying close attention to detail while delivering high-quality work at speed, ensuring timely and accurate responses to multiple, concurrent requests., • Applying sharp analytical thinking and demonstrating confident, professional communication in presentations and discussions; using strong influencing skills to drive alignment and impact., • Exercising sound judgment and discretion when handling confidential or sensitive information, ensuring trust and integrity are maintained at all times. What You'll Bring • Bachelor’s or Master’s degree in HR, Business Administration, or related field., • 5-7+ years of experience in HR Operations, General HR or People roles in a large, global, and complex organization., • Experience with HR systems such as Workday, ServiceNow, or similar enterprise platforms., • Experience launching tools and projects to track global employee data such as Time Off and Absence, • Strong understanding of HR administration, processes, and compliance., • Experience working across geographies and cultures in a matrixed global organization., • Relevant experience with change management or program management., • Experience or interest in leveraging automation or AI-powered tools in HR operations is a plus., • A collaborative mindset and a drive for continuous improvement. Additional info • Be part of a respected global brand that invests in its people., • Exposure to world-class HR systems, like Workday., • Work in a culture that prioritizes learning, diversity, and inclusion., • Join a team where your work directly drives global impact. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Job Description Sizewell C. The power of good for Britain. Location: Based in London, 3 days minimum per week. (Hybrid working available) Occasional travel to Suffolk. Contract : Permanent, full-time. Salary: Competitive salary, based on experience. Benefits include: • Annual Leave: 28 days per annum, increasing to 30 days after 5 years of service, plus bank holidays., • Bonus: Up to 5% annual bonus., • Pension Contributions: Defined Contribution Pension Scheme with up to 7.5% employee contribution 15% employer contribution. At Sizewell C (SZC) we’re looking for an Independent Technical Advisor/Liaison Committee Lead to join our Economic Regulatory and Requirements Assurance Function. This is a unique opportunity to shape a critical function within a regulated environment, ensuring our compliance and assurance frameworks meet the highest standards. About this role In this pivotal role, you’ll ensure our compliance and assurance frameworks meet the highest standards in a regulated environment. You’ll: • Lead engagement with the Independent Technical Advisor (ITA), managing contracts and performance., • Establish and oversee the Liaison Committee in line with the SZC Liaison Agreement., • Develop and implement economic regulatory compliance frameworks and policies., • Provide expert guidance on economic regulation across the business., • Proven experience in economic regulation, ideally within the RAB model., • Strong compliance background—government, regulatory services, or finance preferred., • Ability to influence and build relationships at all levels, including executive and board level., • Excellent communication—able to simplify complex regulatory concepts., • Strong analytical and project management capabilities., • Commercial awareness with a strategic mindset., • A major infrastructure project with national impact, • Hybrid working with flexibility built in, • Competitive salary, bonus and benefits, • Clear progression and development opportunities Key Competencies Behavioural Competences Humility • Recognise the value brought from different cultures and experiences, • Positively challenge poor quality and performance, • Identify solutions at the lowest possible level, • Value the rules and environment in which we operate, • Give and receive feedback with respect, • One team, working closely together and helping each other, • Empowered teams always looking forward., • Communicate clearly and consistently, • Promote collaboration and team alignment, • Clearer and faster decision making The Sizewell C team is one of the most exciting and largest new megaprojects in the UK, whilst being at the forefront of the UK’s climate change agenda and energy policy. We have begun constructing a 3.2-gigawatt nuclear power station on the Suffolk coast in the East of England replicating, wherever possible, the design used for Hinkley Point C, another nuclear power station being built in Somerset. When built, Sizewell C will be one of the largest power stations to operate in the UK. The power station will generate low carbon electricity for at least 60 years, supplying over 6 million homes and supporting around 7% of the UK’s current electricity needs. Our vision is to Lead The Way On Nuclear . We want Sizewell C to define what good leadership for the nuclear industry and British infrastructure looks like and deliver on it. We understand the feats of organisation, logistics, collaboration and imagination that building nuclear requires. We are building for the next generation for their home-grown energy, energy price stability and ultra-low carbon power in abundance. We also want to set the benchmark for maximising long-lasting social value as we build and demonstrate how smart collaboration can work for the benefit of communities – locally, regionally and nationally. We are the first nuclear power station in the UK to be funded under the Regulated Asset Base funding model (RAB). Our largest shareholder is the UK Government, alongside equity partners La Caisse, Centrica, EDF and Amber Infrastructure. Sizewell C operates within a complex and fast-moving stakeholder environment, engaging with a wide range of partners including government bodies, regulators, local communities, supply chain partners, and international collaborators. This makes Sizewell C a uniquely stimulating place to work — where navigating evolving priorities, balancing interests, and building trusted relationships is just as critical as technical excellence. For those who thrive in dynamic, multi-dimensional settings, it offers unmatched professional challenge and growth. When joining Sizewell C, you may wonder why you are contacted by colleagues with an EDF email or see the EDF logo on portals that you access and/or documentation you receive; this is because we have partnered with EDF for the provision of a number of support services whilst we complete a successful transition out of the EDF group. At Sizewell C we encourage and embrace diversity and how it can improve our experience and performance at work. It is a requirement that those who join us have the right to work in the UK. Whilst sponsorship may be a possibility that we can explore, we are fully committed to local recruitment where possible, and those already holding the right to work in the UK. To be appointed to this role, you will need to meet the criteria for Security Vetting, which will, ordinarily, require you to have been a resident of the UK for at least three of the past five years. By submitting an application to this role, you acknowledge that you have read and understood Sizewell C’s employee ___ and EDF's employee ___. Just to let you know, EDF will be processing and sharing information about your application on behalf of Sizewell C.

Key Responsibilities * Identify margin growth opportunities, providing clear commercial rationale and implementation plans * Maintain accurate business reporting and customer records within agreed timelines * Ensure accounts continue to trade and up-trade using available business tools *

Used Car Sales Manager - Enfield £56,500 Basic + Bonus | OTE £75-£85k | Flagship Dealership | Clear Career Progression Our client, a well-established and fast-growing automotive group, is seeking a Used Car Sales Manager to lead their flagship dealership in Enfield. What You'

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Clear communicator with confident stakeholder engagement skills. Collaborative and proactive approach, able to manage multiple priorities. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

A technology solutions provider in Borehamwood is looking for a skilled IT professional to optimize systems through software development and maintenance.The role involves project management from conception to delivery, offering 3rd line support and collaborating with a dedicated team.The ideal candi

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Lead various projects/ initiatives, both planned and ad-hoc, ensuring fit for purpose for UK and European territories. Develop and manage IT software solutions to facilitate the business op