Director, Consulting - Client Partnership
10 hours ago
London
We are a contemporary, culture-driven consulting and creative organisation focused on helping brands grow through digital, social, and audience-first strategies. Our teams across strategy, creative, media, data, and consulting partner with some of the world’s most recognised brands to build relevance, accelerate growth, and deliver meaningful transformation. Within our organisation, the Consulting division acts as a strategic partner for clients seeking support across brand building, digital transformation, social-first strategy, operational excellence, and culture-driven innovation. Our work moves fast, evolves with culture, and is designed for today’s always-on environment. We’re building a team of experienced leaders who love solving business problems, shaping ideas, and guiding clients through change. The Role We are looking for a Client Partnerships Director to lead regional consulting relationships, drive strategic development, and elevate the impact of our Consulting offering across the UK and EMEA. This position requires a senior leader who brings deep experience in digital and social ecosystems, outstanding relationship-building skills, and a passion for culture-led, audience-centric brand building. You will oversee key client partnerships, guide strategic direction, mentor teams, and support the growth and evolution of the Consulting practice. What You'll Do Client Leadership & Strategy • Serve as the senior strategic partner for clients across the UK and Europe, championing best-in-class social and digital consulting practices., • Lead and strengthen senior-level client relationships, acting as the key escalation point and trusted advisor., • Drive strategic direction across accounts, inspiring innovation and ensuring all work connects to business objectives., • Develop long-term account plans that identify growth opportunities and guide clients through evolving audience and digital landscapes., • Guide clients through digital transformation initiatives, audience-led frameworks, operational improvements, and social-first brand building., • Identify opportunities to expand partnerships, uncover new consulting needs, and support new business conversations and proposal development., • Mentor, coach, and inspire multi-disciplinary client-facing teams across markets., • Partner closely with leaders across Strategy, Creative, Production, Media, Analytics, and Project Management to deliver seamless, high-quality work., • Review project WIPs, financials, and account profitability—ensuring efficient operations and healthy engagement performance., • Oversee project execution with project leaders, ensuring teams are clear on deliverables, timelines, and priorities., • Support account P&L management, ensuring commercial health and accurate forecasting., • Champion best practices, operational optimisation, and effective cross-functional alignment. What You Bring • Extensive experience leading client partnerships in digital, social, creative, consulting, or integrated agency environments., • Deep expertise in social platforms, digital ecosystems, audience behaviour, and culture-driven brand building., • A track record of managing senior stakeholders, influencing executive decision-making, and building long-term client relationships., • Experience working across multiple regions or global teams., • Demonstrated ability to balance strategic leadership with hands-on problem-solving when needed., • Strong leadership skills: empathetic, people-centric, organised, and capable of supporting teams through fast-moving environments., • Ability to manage concurrent workstreams with clarity and efficiency., • Understanding of performance measurement, paid media fundamentals, and social-led measurement frameworks (a plus)., • Additional European language skills are beneficial but not required., • Cool under pressure, solutions-oriented, and adaptable. Additional Information • Candidates must be authorised to work in the UK., • We are committed to equal opportunities and an inclusive environment where all individuals are supported and respected.