Complaints manager jobs in United Kingdom - Page 19

... complaints and issues. * Identify cross-division selling opportunities and collaborate with ... Manage the forecast process with clients, ensuring accuracy and alignment with purchasing plans ...

Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations ... Responds to and handles guest problems and complaints. * Ensures associates understand customer ...

Resolve client complaints and issues that may arise.Reporting and PoliciesCreating and executing ... Administrative tasks like managing budgets, bookkeeping, and record keeping.Inventory ...

Ensure all guest complaints are resolved in a timely manner and logged correctly * Anticipate guest ... Manages and controls heat, light and power and recommends current best methods for energy ...

Managing the shift you are working, dealing with complex guest requests or complaints and making sure all tasks within the Team have been completed * Working a variety of shifts including Days ...

Address and resolve any guest complaints or staff issues in a professional manner. * Contribute to ... Excellent leadership and people-management skills with the ability to motivate a team

To manage and develop the front of house teams; reception, housekeeping, laundry, and dining ... Ensure the departments tracks and records all verbal and written compliments and complaints and ...

Lead performance improvement projects and handle escalated issues and complaints. * Research, monitor, and report on market trends in current and target cities. * Collaborate with senior management ...

Managing bookings, guest complaints, and special requests with professionalism and warmth. * Implementing processes to ensure smooth service, even during peak times. * Assisting with stock control ...

Ensure customer enquiries and complaints are dealt with promptly and efficiently. * To monitor customer emails via CRM case management and process based on priority. * Answering phone and dealing ...

FRONT OFFICE MANAGER About Montcalm Collection United by timeless style and peerless service, the ... Ability to anticipate and resolve challenges / complaints. Commitment to delivering a high level of ...

Take responsibility for any questions/complaints that arise and ensure that the matter is correctly ... Ensure all departments are adequately staffed whilst managing a pool of casual staff. * Responsible ...

Make sure all customer complaints are resolved immediately and use the feedback to improve future ... Previous experience of managing a team in a face-to-face customer service role, ideally within a ...

Manages the escalation process, ensuring that escalated complaints are handled promptly and effectively * Develop and implement strategies to enhance the overall customer experience * Oversees the ...

Monitor and manage corrective action for all incidents (complaints, returns, defects). Assist in the implementation of continuous improvement methods. Assist with inspection when necessary using CMM ...

Take proactive ownership to manage customer complaints through to timely and successful resolution.Ensure provision of high quality and consistent communications with customers and key stakeholders

Demonstrate a proactive approach by ensuring any customer complaints are effectively resolved, and ... Managing escalations through the contractual process as the need arises by handling and owning ...

Manage Quality KPIs for the plant and actively deploy improvement activities, e.g. cost of quality, scrap, complaints, NCCs, NCRs, repeat NCRs etc. Contribute to Sector Quality objectives.Act ...

Carry out Duty Management shifts accordingly DM ROTA and business needs. The job role ... Handles guest inquiries and complaints, resolving issues promptly * Upholds health, safety, and ...

Manage and develop your team through appraisals, personal development plans, and constructive ... Ensure that exceptional service is consistently delivered and resolve guest complaints effectively

... complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the ...

Manage any customer complaints, ensuring a resolution is reached quickly and efficiently. * Build and maintain a sales pipeline of new opportunities, maintain and expand the customer client database ...

Respond efficiently and accurately to customer complaints * Ensure statutory compliance and Health ... management (Culinary school is a plus) AMRT1_UKCT