Complaints manager jobs in United Kingdom - Page 20

Managing shared inboxes and responding to queries from clients. * Supporting the psychiatry and ... Supporting with complaints and concerns, including drafting letter and supporting with ...

Respond to the Registered Manager to ensure appropriate action is taken following internal and external inspections, audits, complaints, and investigations. * To deliver effective supervision ...

Manage any annual leave or absence in the clinical team * Support operational and clinical recruitment and onboarding * Collate feedback and liaise with Head of Governance on complaints and ...

Undertaking a preliminary review of complaints and potential claims. Reporting matters to the firm's senior management team, management board, and insurers with the Senior Risk Lawyer. Updating the ...

Manage and prioritise all incoming inquiries, ensuring timely responses within agreed service level agreements. * Handle customer complaints, provide appropriate solutions and alternatives within the ...

... complaints o Ability to communicate effectively with wide variety of users, and technical teams o ... manage difficult or volatile situations o Effective collaboration with peers and other groups o ...

Follow the complaints and escalated complaints procedure.Refer challenging or complex customer issues to the CSM. Manage costsOrder materials for the CSO team, process and invoices as required

... with complaints, advice specific to foreign nationals and more. Their specialist practitioners ... Ability to manage appropriate caseload types and complexities * Attending clients, taking ...

Oversee site audits, compliance documentation, and customer visits, managing KPIs, complaints, reviews, and ensuring timely audit closeouts. * Collaborate with the Site Technical Manager to meet ...

Manage a varied caseload, including complex development applications and appeals, ensuring accurate ... Respond to enquiries and complaints under guidance and represent the Service at meetings with other ...

Manage reservations, cancellations, and room changes using hotel management software. * Address comments, complaints, and inquiries from guests and prospective guests to the highest standard ...

Knowledge of tenancy agreements, enforcement actions, and managing cases such as anti-social behaviour and rent arrears. * Ability to address tenant complaints, resolve disputes, and offer support to ...

... and complaints. * Collaborate across teams to deliver a seamless customer journey. * Provide data insights and reporting to inform business decisions. * Manage the department budget to deliver ...

Working with the Home Manager and QA teams to ensure effective and safe clinical practice is maintained. Carrying out investigations and responding to any complaints or concerns. Could you be part of ...

Manage case files, ensuring all documentation is accurate and up to date. * Achieve billing and time recording targets, ensuring financial control of your caseload. * Handle client complaints and ...

Handle complaints with Senior Manager * Make best use of the devices provided by the company to accomplish sales goals SKILLS * IT skills (excel/word) * Solid comunication and interpersonal skills

Oversee accurate and timely rent collection, deposit management, and financial reporting, while ensuring compliance with tax regulations. * Customer Satisfaction: Handle complaints and disputes with ...

Who we are Trinity Claims is a claims management company based in Tonbridge, that designs and ... First stage support to Customer Services on FOS complaints including the writing of reports ...

... complaints. * Analyses the territory potential and determines the value of existing and prospective customers value to the organisation. * Creates and manages a customer value plan for existing ...

Self-Managing and follow a work schedule and be responsive to changes. * High Work Ethic & Team ... Report any complaints to the senior in charge as soon as they are made * Providing care for care at ...

... complaints and internal non-conformance * Creating, and maintaining controlled HSE documentation * Support all managers to ensure the completion and review of risk assessments for all work equipment ...

The Case Officer will manage investigations based on complaints made against individuals. Obtaining witness statements, drafting allegations and the preparation of case work/ bundles for tribunal ...

... managing anti-social behaviour and resolving customer complaints effectively. Duties of Housing Officer: * Neighbourhood and tenancy management * Anti-social behaviour * Allocations and lettings

... complaints, * Ongoing maintenance and management of the skills matrix for the technical field staff operating from their regional office * Assist the Technical Manager with the training and ...