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We are seeking Complaints Handlers to join our Customer Relations Team. If you have strong Motor Claims Insurance or Complaints experience, we would love to hear from you. Take ownership of individual complaints, resolving them in line with agreed standards and FCA regulations.

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

As a Complaints Handler, you will investigate complex customer issues across a range of regulated financial products and services, assess the facts in line with FCA DISP and Consumer Duty, and ensure regulatory compliance while delivering a positive customer experience. Quality Assurance and Complai

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. Your background will be in Pensions Complaints and Claims. Reviewing and resolving consumer complaints.

An established fashion retailer who has become a staple in cities and town across the UK are looking for an assistant store manager in the West Yorkshire area.The company is renowned for delivering excellent customer service and creating a warm and welcoming shopping environment.Candidates will need

This is a fantastic opportunity for a Head of Complaints to continue to enhance a dynamic Complaints function and take the. Head of Complaints - Life & Pensions or Financial ServicesOur client, a large, renowned and specialist Business Process Outsourcing provider, is currently looking to hire a Hea

With a strong culture of customer-centricity and innovation, our client is seeking passionate professionals who take pride in delivering fair, timely, and high-quality complaint resolutions as part of the Global Quality Assurance function, driving complaints processes and consistency. As a Complaint

We are looking for Complex Pensions Complaints Reviewers with extensive knowledge and experience working with SIPPs and confidence completing manual calculations. Role Summary As a Complex Pensions Complaints Reviewer, you will manage your own cases load to ensure fair customer outcomes are reached

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. You’ll be responsible for reviewing and resolving consumer complaints against various ranges of Pension products including Defined Benefits, Money Pu

Complaints officer needed in Harlow.

Therefore, acting as an expert resource, the post holder will provide senior leadership for the Complaints team in the co-ordination and delivery of all aspects of complaints management and patient feedback across the Trust. Are you an experienced and compassionate leader with a passion for patient

Officers to respond to Members Enquiries and complex complaints by competently investigating and drafting proficient responses to Councillors, MPs and residents in a timely manner. You will ideally have experience responding to Stage 1 complaints and members enquiries. Repairs Resolution Officer - C

The Client Services Associate - Complaints and Rectifications is responsible for managing client complaints and rectification requests. Job Title** | Client Services Associate - Complaints and Rectifications Location | National Job Type | Permanent Salary | £27,228 - £29,950As a Cl

The Complaints Officer is a non-customer-facing investigative and administrative role. The successful candidate will primarily assess, evaluate, and process complaints, escalate high-priority issues, and collaborate with other teams to gather information, establish an accurate root cause, and comple

Working alongside the Concerns and complaints manager, supporting the admin side of the department.

What you’ll be doing as a Complaints Advisor. Investigating and resolving written customer complaints, while keeping customers fully updated by phone or in writing.

Experience of working within the motor finance industry with a minimum experience of 12 months handling vehicle quality issues and complaints would be perfect. You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company��

Account Managers with regard to handling early complaints;. Complaints Manager (Qualified Solicitor England and Wales). Now we’re hiring a Complaints Manager to support our growing team.

Complaints Handler - Subsidence Claims. Join our Subsidence team as a Complaints Handler, where you'll turn challenges into opportunities and help shape exceptional outcomes for our clients and policyholders.

Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer. Managing of Conduct and Complaints team.

Receiving and logging complaints related to SEND provision. Investigating complaints thoroughly and impartially, often liaising with schools, professionals, and service providers.

As one of our Investigators within the Governance Department, you will be responsible for supporting our operational management teams across the country by ensuring high quality investigations are carried out on all incidents and complaints within their area of the business. You will need to work cl

To administer records and filing relating to complaints matters including updating the complaints log. As a Complaints Advisor, you will be responsible for managing and resolving client complaints in a professional services setting. Recording and diarising complaints on Case Management systems as ap

Join United Utilities as a Junior Customer Advisor – Network Enquiries & Complaints. You’ll handle a variety of customer interactions, including basic complaints, service updates, and general enquiries, while learning how to manage more complex cases over time. A genuine interest in helping peop

We are recruiting for the latest member of our Complaints Team. You’ll be joining the Complaints department, split between our non-regulated (Mortgages and Savings) and regulated (Financial Advice) teams. Managing your own caseload of complaints within regulatory requirements and timescales.

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Embark on a rewarding journey with a renowned corporate brand located in the heart of London as a Complaints Handler for a brand new project. As a Complaints Handler your focus will be on maintaining the integrity of the marketplace by identifying and mitigating fraudulent activities. Previous exper

Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. We have a fantastic new job opportunity for a Stage 2 Complaints Invest

Complaints Handler page is loaded## Complaints Handlerlocations: Chandlers Ford, UK (Home Working)time type: Full timeposted on: Posted Todayjob requisition id: JR100454Complaints HandlerJob Title: Complaints Handler Location: Chandlers Ford/ Remote (Hybrid after 8 weeks onsite tr

Complaints Handler - Tunbridge Wells. We are seeking Complaints Handlers to join our Customer Relations Team. If you have strong Motor Claims Insurance or Complaints experience, we would love to hear from you.

You will be the first point of contact for written complaints and enquiries, owning and resolving cases through skilled negotiation and stakeholder engagement. You will communicate clearly and effectively with retailers and internal teams, delivering high‑quality written responses that prevent rep

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. We are recruiting to the role of Complaints Officer in our Customer Relations Team within Children's Services. We ensure complaints and feedback are properly recorded, investigated

Responding to, investigating and resolving stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keeping the Complaints Manager informed at all times. An understanding of dealing with complaints from the first stage and working within a compl

The role of a Motor Complaint Handler is to handle motor finance complaints, including Satisfactory Quality and DCA cases, ensuring fair outcomes in line with FCA and consumer protection regulations. Deliver fair, empathetic, and compliant outcomes for motor finance complaints within FCA-regulated t

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

You’ll collaborate with cross-functional teams, including the Clinical Excellence and Complaints teams, and report directly to the NMC/Governance Lead. Clinical Standards Lead – Clinical Complaints, Risk and Assurance. Are you passionate about driving clinical excellence, reducing risk, and shap

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Minimum of 2 years experience in a complaints handling role within the financial services industry. Complaints Specialist (Investments).

Respond to, investigate and resolve stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keep the Complaints Manager informed at all times. This role plays a key part in ensuring that complaints are handled efficiently and effectively, managin

Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on an interim basis initially for a

Apply to this Complaints & Route Coordinator through this advert. Job Title: Complaints & Route Coordinator (Transport Support). Listen to and log complaints from drivers (e.

Parking Dept and Complaints Officer. Evaluate evidence in cases of complaints, member inquiries, or appeals against Penalty Charge Notices (PCN) at the warrant stage. Manage correspondence and stage 1 complaints at the Warrant of Control (WoC) stage.

Proven experience in managing complaints within local government or a similar public sector environment. Team: Complaints & Access to Information. Reporting to: Complaints Team Manager.

Actively manage customer complaints. Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Complaints experience in Insurance.

Our complaints team is responsible for handling customer complaints in accordance with regulatory requirements, whilst also making sure the customer has the best possible experience during the complaint journey. As a complaints handler, you will see complaints through to conclusion, carrying out tho

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Plymouth Customer Service Centre .At Currys we’re united by one passion: to help everyone enjoy amazing technology.As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.So you’l

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Plymouth Customer Service Centre .At Currys we’re united by one passion: to help everyone enjoy amazing technology.As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.So you’l