Previous complaints handling & case management experience is essential Key responsibilities * Respond to and resolve all complaints received in an appropriate manner, either written or verbal, on ...
QUALITY COMPLAINTS CO-ORDINATOR Then Future Electronics wants to hear from you! We are currently looking to employ a Quality Complaints Co-Ordinator to join our EMEA team at our office in Egham ...
Job Title: Complaints Specialist PURPOSE SUMMARY: You will be responding to and processing all customer enquiries through the provision and collation of timely and accurate information and the ...
Complaints Advisor Pay: £26,000 - £30,000 Location: Slough Our client is a blue-chip company who offer second-to-none customer service. They are looking for an experienced complaints handler to ...
Respond to all complaints received * Update the Contract Management System and Complaints Database accordingly and in a timely manner * Liaise with Manufacturer Customer Care teams as appropriate
Assistance to the customer complaints team by providing advice on consumer law and FCA regulation * Advising on commercial lending and banking * Assisting with litigation in the evolving field of ...
Takes and registers all customer complaints and drives solution of customer complaints by solving it directly or assigning tasks to other function * Ensures correct on time billing to the customer ...
Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...
Managing complaints * Providing assistance to stakeholders The ideal candidate will have the following: * Have previous administration support * Great diary management skills * Minute taking ...
Address and resolve customer complaints in a timely and professional manner. * Organize and facilitate training sessions to enhance team skills and knowledge. * Oversee the recruitment process ...
Collaborate with the QA team to manage processes related to QA documentation (GMP, GDP, GCP/GVP), deviations, complaints, CAPAs and change controls. * Own reporting against KPIs and once live, lead ...
Experience leading teams, managing projects, handling complaints and solving problems would be beneficial * Degree / HNC / HND / BTEC / NVQ qualified in Mechanical Engineering, Biomedical Engineering ...
Answering any complaints/ problems and queries relating to products/ orders Profile The successful candidate will- * Have worked in an order processing role before * Have good customer service skills
Acting as the first escalation point for guest complaints, identifying trends and share process improvement recommendations to improve guest satisfaction.You may also be required to assist with calls ...
You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a ...
... complaints and incidents and carrying out investigations of complaints regarding the service and implement improvement strategies • Carrying out a full assessment of each client's needs and ...
Provide advice and support to employees, managers, leaders and HR colleagues as well as responding to and investigating complaints involving complex employment matters, working under the guidance and ...
... or complaints. * You'll support protocols and processes; development, revisions and implementation. And what are we looking for? * You'll have prior experience in the same or similar role. * You'll ...
Deliver regular one to one's, ensuring all performance issues, complaints and support needs are addressed * Ensuring all staff are following the correct processes * Liaise with the Service Manager ...
Ask for feedback on provided services and resolve clients' complaints. Requirements: * Valid professional UK driver's license. * No more than 6 points on their licence * 18 months working history in ...
DHL) and EU road courier shipments · Discussing and resolving client/supplier problems and complaints * Co-ordinating all aspects of shipping fine art and antiques from one destination to another ...
Complaints Manager; Child Protection Chair, Independent Reviewing Officers, Independent Reviewing Manager & Local Authority Designated Officer (LADO) Person Specification: Education, Training, and ...
Recording details of enquiries, comments and complaints and actions taken * Communicating and co-coordinating with internal departments Key Performance Indicators: * Keep lead times as short as ...