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As a Customer Support Coordinator, you will take ownership of customer issues, complaints, and tasks once the handover from the Customer Relations team has taken place.

Answer customer queries or complaints relating to service calls and engineer visits. Scheduling/planning local reactive / PPM works FGas / Compliance data entry Dealing with customer queries Sourcing parts & quoting repairs Ordering parts and liaising with suppliers Job costing Qualifications:

Identifying RCA complaints types and actioning possible solutions to reduce said complaints. Complaints Handlers, who are responsible for thorough investigations, management and resolution of end to end customer complaints. Your role will also focus on managing the operation and Team Leaders, to fee

Your role will also focus on managing the operation and Team Leaders, to feedback and gain insight on complaints root cause, recommending solutions to help reduce complaints volumes to all stakeholders. Identifying RCA complaints types and actioning possible solutions to reduce said complaints. Comp

You will be responsible for investigating, co-ordinating, and collating responses to complaints, critically reviewing the complaints process, and driving continuous improvement across the SEND service. SEND-related complaints, compliments and comments. Job Title: SEND Customer Services & Complai

Identifying RCA complaints types and actioning possible solutions to reduce said complaints. Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. Your role will al

We have a great new opportunity for a driven and flexible Complaints Investigator to work alongside another Complaints Investigator and a Complaints Manager. About the Complaints Investigator. Communicate proactively with customers throughout the complaints process.

You will ideally have experience responding to Stage 1 complaints and members enquiries. Repairs Resolution Officer - Complaints (Hybrid) needed in Southwark, £19. Officers to respond to Members Enquiries and complex complaints by competently investigating and drafting proficient responses to Counc

Quorum Business Park, Newcastle, NE12 8BU.Starting at £24,000 increasing to £26,000 with role progression + up to £12,600 performance bonus.Monday Friday 08:30-17:00 or 09:30-18:00.A Collections Advisor is responsible for managing unpaid consumer debt within a call centre environment.The success

Compliance Case Handler / Administrator (Housing).Stockton on Tees (Hybrid Working).We have a fantastic opportunity to join the Compliance Team in a newly created role.This position will focus on tracking and monitoring DMC (Damp, Mould, and Condensation) works, as well as jobs falling under Awaab��

MPJ Recruitment are proud to be working with a global organisation that currently employ over 10,000 staff who provide services into over 150 different countries around the globe.This is the perfect time to join due to very exciting expansion plans across their Newcastle site with opportunities for

Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the needs of the Property Latent Defects Insurance market across the UK are proud to be the difference in latent defect insurance, providing comprehensive services to ensure the very best results for all stakeholders.Established in

Sales Negotiator, Estate Agency - Newcastle – £28,000 - £35,000 OTE One of the most recognised Estate Agency brands around Newcastle Huge scope for progression a long side the growth of the business A VERY busy office to join and some VERY experienced agents to learn from One

Our client is a major claims management business that has recently branched out into traditional loss adjusting through the acquisition of a niche property/liability practice mainly servicing Lloyd's and London Market clients.They now seek to strengthen their Property Division through the appointmen

Service Care Solutions are currently working alongside a growing local authority based in Middlesbrough.They are seeking a Locum Contracts and Procurement Solicitor to join their team.If you have experience in Contracts Law and are looking for a new challenge, then this role coul

Path2 are delighted to be working with a fantastic local outsourcing company based in Sunderland to hire Outbound Sales Advisors.Outbound sales advisors are a vital part of our team and day - day duties will include contacting prospective customers and converting them into sales, understand customer

Our client is seeking a Major Loss Desk Adjuster / WIP Adjuster to handle a portfolio of major loss domestic / HNW and commercial (material damage and business interruption) claims on a desk-based basis, acting for key clients.You will handle claims up to £500k and act as a nominated Major Loss Adj

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide.We provide the world’s preeminent corporations and financial institutions with a full business law service.At Norton Rose Fulbright, our strategy and our culture are closely entwined.We know that ou

Sales Negotiator, Estate Agency - Newcastle £28,000 - £35,000 OTE.One of the most recognised Estate Agency brands around Newcastle.Huge scope for progression a long side the growth of the business.A VERY busy office to join and some VERY experienced agents to learn from.One of the longest standin

Dealing with escalated high-level complaints.

Standout Mortgage & Protection Brokerage - Fully Remote, High Earning Potential, Career Growth, and Exceptional Support - Newcastle.Are you ready to take your career to the next level with one of the UK’s most respected and successful Whole of Market mortgage brokerages? Our client, a Directly

The Company Benefits and Rewards on Offer;.You will be working for a high successful company.Friendly and supportive working environment.Monday Friday working, no weekends!.A permanent contract from day one.The Company you will work for;.MTrec Commercial are proudly representing our highly establis

The role involves ensuring smooth and cost-effective resolutions for a variety of FD&D claims, including claims in litigation, while building and maintaining strong relationships with Members and brokers.You will mentor and guide colleagues, sharing your expertise and supporting their growth.Collabo

Job Description Mortgage Advisor / Life & Protection Adviser / Broker - Are you looking for more flexible hours? - Would you like to receive hot leads for new business opportunities? - Do you like the idea of having the support of a fully functional back office, providing you with administrative

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence.If so, you have transferrab

Job Description Mortgage Advisor / Life & Protection Adviser / Broker - Are you looking for more flexible hours? - Would you like to receive hot leads for new business opportunities? - Do you like the idea of having the support of a fully functional back office, providing you with administrative

Global business with headquarters in Newcastle are seeking a talented lawyer to join its talented in-house team as In-house Legal Counsel.Reporting directly into the Legal Director, you will be responsible for advising on a wide variety of legal issues across the group.Reviewing drafting and negotia

MPJ Recruitment are proud to be working with a global organisation that currently employ over 10,000 staff who provide services into over 150 different countries around the globe.This is the perfect time to join due to very exciting expansion plans across their Newcastle site with opportunities for

Remote Telesales Representative – Work from Home | Full-Time, Permanent| Mon-Fri - £24.Ready to take your sales career to the next level? .Do you have a minimum of one year’s outbound cold call/telesales experience within the last three years?.Have you worked with sales targets and�

We are a tech business that bundle household bills into one fixed monthly payment.One payment means easier finances, less time on the phone to suppliers, and less admin.It’s also a great place to work.Everybody gets stuck in to make things work, the team will make you feel welcome from day one, an