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At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and de...

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. This role focuses on complaints related to motor and property insura...

Managing of Conduct and Complaints team.

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. Regulatory Compliance: Work closely with the claims team to ensure t...

Process complaints on policies in priority order as determined by the Company Work Management System, to maintain day to day service standards to agreed levels. Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for customers. Respond to cus...