Service Engineer
2 days ago
Banbury
Location: Slough Salary: £19 per hour site rate, £16 per hour travel rate Contract: Full time, Permanent Are you an experienced Service Engineer looking for a varied, hands-on role? We are looking for a skilled engineer to carry out servicing, fault-finding, installations, commissioning and repairs across a wide range of industrial and specialist door systems. You will take technical ownership on site, support junior engineers, and ensure high standards of compliance, safety and customer satisfaction. About the Role As a Service Engineer, you will: Health and Safety • Brief Risk Assessments and Method Statements (RAMS) to team members., • Conduct safety audits on fellow engineers to uphold company safety standards., • Maintain up-to-date knowledge of relevant legislation and DHF guidelines; report non-compliance concerns to the customer and office., • Identify and recommend solutions to safety-related issues., • Perform quality audits on completed repairs, replacements, and preventative maintenance works., • Support the Service Manager and supervisory team in resolving complex customer issues., • Conduct detailed technical surveys (e.g., roller shutter mechanism upgrades or control system enhancements)., • Coordinate directly with customer representatives while on site, ensuring clear and professional communication., • Lead and supervise engineers on larger jobs., • Support and mentor apprentices as part of their training and development., • Support the supervisory and management team with customer retention and winning new customers., • Working with integrity, • Being commercially astute, • Partnering people and change, • Driven to make a difference, • Accountable for actions, • Courageous leadership, • Continuous Personal Development: Commit to ongoing development to support your role and contribute to company growth., • Diversity: Work in a fair, inclusive and professional manner, ensuring exceptional service standards., • People Management: Mentor and share knowledge with less experienced team members., • Time-served Electrical apprenticeship or relevant Electrical NVQ and/or BTEC., • IOSH Working Safely, • ECS Card, • Industrial Door Qualification, • Work at Height training (PASMA / IPAF), • In-depth knowledge and competence within the industrial and specialist door service industry., • Minimum 3 years experience as a Service Engineer., • Confident ensuring colleagues/customers follow correct procedures., • Good understanding of electrical principles., • Ability to follow Risk Assessments and Method Statements., • Ability to read and understand electrical drawings., • Hands-on approach to progressing work., • Safe use of hand and power tools., • Ability to lead, motivate and coach others., • Hard-working and motivated., • Team-focused., • Meticulous with strong attention to detail., • Resilient and calm under pressure., • Professional and customer-focused., • Strong communication skills., • Flexible and adaptable to working hours and job tasks, with willingness to work overtime., • Willingness to support work across the UK and overseas., • Right to work in the UK. JBRP1_UKTJ