
Job Title: Client Services Manager Job Type: Full-time, Permanent Company: Insha Trading Limited Location: Office 15a Kingswood, Ascot, England, SL5 8AN Salary: £43,000 per annum Hours: 37.5 hours per week Job Description: Insha Trading Limited, a dynamic UK-based distributor of JNR’s premium vaping products and refurbished mobile devices, is seeking a highly motivated Client Services Manager to strengthen its marketing and client relationship operations across the England, Scotland and Wales markets. The successful candidate will liaise with the Director and senior management to determine product ranges and marketing priorities, develop client service strategies, and ensure consistent delivery of exceptional customer experiences. The role involves coordinating marketing campaigns, analysing market trends, and implementing business strategies that enhance brand visibility and profitability. Key Responsibilities: - Develop and implement marketing, sales, and client service strategies aligned with business goals. - Manage, lead, and motivate the client services and marketing teams to achieve performance targets. - Conduct market research, analyse customer feedback, and identify emerging industry trends. - Build and maintain strong relationships with wholesale, retail, and corporate clients to encourage repeat business. - Prepare detailed proposals, business reports, and recommendations for senior management. - Manage promotional campaigns, social media initiatives, and digital marketing activities to support product launches. - Oversee client onboarding, service delivery standards, and customer satisfaction metrics. - Negotiate new business contracts, partnership agreements, and long-term supply arrangements. - Coordinate with logistics, sales, and finance departments to ensure timely fulfilment of client orders. - Monitor competitor activity, pricing structures, and market positioning to identify new opportunities. - Ensure compliance with company policies, trading standards, and regulatory guidelines. Candidate Requirements: - Bachelor’s degree or equivalent in Marketing, Business Management, or related field. - Proven experience in client service, marketing, or business development management. - Excellent leadership, negotiation, and communication skills. - Strong analytical, planning, and organisational abilities. - Proficiency in Microsoft Office and CRM software. If you are a results-driven professional passionate about marketing innovation and client satisfaction, we welcome you to join Insha Trading Limited and contribute to our continued growth and success.

Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data. · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure all rentals and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process the rental agreements between both parties accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. Skills and responsibilities: · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree

Location: Remote + Site Visits (UK wide projects, mainly South East & Midlands) Job Type: Full-time / Contract About Us: Flamestar Ltd is growing into retrofit and insulation works under major national DPS/frameworks. To meet IAA membership and tender requirements, we are seeking a qualified System Designer to support our insulation projects. Role: As a System Designer, you will be responsible for: Designing & signing-off insulation systems (CWI, EWI, IWI). Ensuring PAS 2030 & PAS 2035 compliance. Liaising with clients, retrofit coordinators & site teams. Providing technical oversight, design packs & installation guidance. Requirements: Must be endorsed by an IAA-registered System Designer (e.g. SWIP, EWI Pro, Wetherby, SPS). Valid System Designer card for CWI, EWI, and/or IWI. Experience in insulation design and retrofit projects. Strong knowledge of PAS 2030/2035 standards. We Offer: Competitive salary or day rate (DOE). Long-term pipeline of retrofit/insulation works (council & housing frameworks). Opportunity to grow with a fast-expanding Tier 1 construction business. 📩 Apply now with your CV and proof of designer endorsement/card.