Facilities Manager
hace 11 horas
Luton
Job Overview • To provide Facilities Management control and support to school sites to ensure that they operate efficiently and effectively to achieve and maintain full contractual and statutory compliance., • Provide support to the Account Manager in the management and delivery of contractual obligations and client expectations., • Monitor and report on Service Delivery performance monthly or as requested by the client., • Ensure budgets are managed and utilised effectively to achieve overall contract profitability whilst providing the schools the best service. Main Duties • Lead, support, and develop operational teams to deliver all hygiene and facilities services in line with organisational values, standards, and SLAs., • Manage day‑to‑day delivery of hygiene operations ensuring compliance with contract requirements, KPIs, and relevant legislation., • Maintain full Health & Safety and food hygiene compliance, carrying out audits, inspections, and corrective actions as required., • Monitor budgets, resource use, and service specifications to ensure operations are delivered on target and within agreed costs., • Implement and oversee robust quality controls, including internal audits, documentation checks, and contractor performance reviews., • Ensure accurate contract administration, record keeping, and reporting, including monthly and ad hoc reports across hygiene and FM activities., • Coordinate planned and reactive hygiene tasks, maintenance activities, and project works with minimal disruption to site operations., • Manage supplier and subcontractor relationships, ensuring adherence to compliance standards, safeguarding policies, and performance expectations., • Act as a key point of contact for clients, stakeholders, and site representatives, maintaining strong communication and addressing issues promptly., • Lead staff recruitment, training, development, appraisals, and performance management in line with HR policies and succession planning goals., • Investigate and resolve incidents, service failures, complaints, and customer feedback, ensuring continuous improvement., • Ensure secure site access, safeguarding compliance, confidentiality, and appropriate supervision of contractors and visitors. What we are looking for • A good general education with a relevant qualification aligned to Facilities Management, and a demonstrable record of continuous personal development within the industry., • Proven experience of PFI contracts to include experience of education contracts and excellent all-round knowledge in a complex environment., • Demonstrable success in a similar service environment and capable of delivering compliance in line with contract requirements., • Proven experience of establishing stakeholder relationships and achieving sustained operational success., • Ability to quickly build credible relationships with a management team and clients, and challenge when necessary., • A detailed operational understanding of utilities and lifecycle management., • Sound relationship, management and interpersonal skills., • Communication, influencing and negotiating skills., • The ability to work on own initiative and to drive improvement and change as necessary., • Performance driven with proven commercial/financial awareness., • Flexible, adaptable and a team player., • Coaching and people management skills., • PC literate with Outlook, Excel and Word skills.