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This position provides forecasting and demand modelling output for both a large field-based workforce and a contact centre operation.

Contact Centre Customer Support Representative. Global Leading Technology company looking urgently for a Customer Support Representative in their contact centre. Contact centre experience is a bonus, but not essential.

Use your skills to make a difference as a Parkinson’s Group Finance Contact. I would say to anyone unsure about volunteering as Finance Contact, it is not as daunting as you may think. As Finance Contact, you will play a key role in ensuring the group’s finances are well managed.

Multilingual Customer Experience Consultant.Rotational shifts between 8am-8pm, Monday to Saturday.Europe's most exciting online lottery brands, including.You'll be the friendly, knowledgeable voice supporting customers in.Every interaction is about making the lottery experience smooth, fun and memor

Their Contact Centre Advisors become experts in communication, problem solving, resilience, leadership, and technology - skills that open doors to new roles, new industries, and new futures. If you’re looking for a role where no two days are the same, where you can grow, learn, and be part of some

Joining our Contact, Assessment and Resolution Team (CART) as a qualified and experienced. Our team is the first point of contact for people looking for advice and support from Adults’ Health and Care, handling nearly 100,000 enquiries a year by telephone, online forms and web chat.

Longreach Recruitment are hiring a Contact Centre Resource Planning & Forecasting Analyst This is an initial 12 Month Fixed Term Contract position where youll be joining a well-established and high performing Contact Centre Resource Planning team that support a growing operation delivering excep

At Contact Web, we re a leading contact centre outsourcing business focused on delivering excellent service for our partners. We re looking for a confident and motivated B2B Sales Executive to join a high-energy outbound sales team, working on a Contact Web campaign focused on media and advertising

Contact Centre Manager (FTC to End May 2027) page is loaded## Contact Centre Manager (FTC to End May 2027)locations: Swindon, Wiltshire, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R2121955Title:Contact Centre Manager (FTC to End May 2027)**This role is F

The ideal candidate will work in a fast-paced environment and aim for first-contact solutions.

A leading customer experience solutions provider is seeking a Support Engineer in Bristol.The role involves providing first and second line support on platforms like NICE and Zendesk.You’ll troubleshoot various issues and fulfill requests, all while working in a hybrid pattern after training.The p

Your key responsibilities*** Act as a first point of contact for consumers via the phone* Quickly assess the relevance and nature of each contact and deal with it as appropriate* Accurately recording of customer information and complaint case records that feeds into wider business reports* Meet and

The Contact Centre Solution SME is a senior expert responsible for shaping, designing, and guiding end-to-end contact centre solutions across omnichannel platforms including voice, chat, messaging, self-service, and AI-augmented interactions (Conversational AI). Act as a trusted advisor to senior bu

A leading UK pharmacy chain is seeking a qualified Contact Lens Optician in England to deliver exceptional patient care. You will validate complex prescriptions and train team members on contact lens technology.

A leading financial technology firm in the UK is seeking an experienced Cloud Telephony & Contact Centre Engineer for a 12-month FTC contract. The role involves supporting a cloud-based contact centre migration and enhancing capabilities to improve customer and agent experiences.

Contact Centre and planning operation within a dynamic Housing Association. Provide strategic oversight across customer contact, resource planning and repairs planning functions. Work closely with senior stakeholders across the organisation to optimise the customer journey, strengthen collaboration

A leading travel loyalty organization based in London is seeking a Tech Lead to enhance customer contact solutions. This role involves designing and architecting innovative contact centre products, ensuring seamless experiences for customers and effective tools for colleagues.

This role involves designing, implementing, and maintaining cloud-based contact centre solutions using Amazon Connect.

The ideal candidate should have strong skills in AI-driven automation and modern contact center operations, with a passion for delivering intelligent customer experiences that integrate technology and human interaction.

The First Contact Physiotherapist will act as the initial clinical contact for patients presenting with musculoskeletal conditions within the GP practice, carrying out advanced assessments, diagnosis, and management independently. First Contact Physiotherapist (FCP). The FCP will act as the first po

If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We are looking for a Senior Social Worker to join our innovative Families First Contact Point (FFCP). You will undertake screening of all contacts using our RAG rating system, c

Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent (Entry Level) and become a pivotal part of our dynamic team dedicated to revolutionizing the blockchain industry. In this role, you will be the first point of contact for our valued clients, providing exceptional support and ensuring their inquiries

Industry Knowledge: Experience in designing omnichannel contact center solutions, including voice, chat, and AI-driven automation, Workforce Engagement Management (including workforce and quality Management), contact center reporting and analytics tools. Position Overview: We are seeking a seasoned

A global appliance company is seeking a dedicated customer service representative to manage inbound/outbound sales inquiries.The ideal candidate will have experience in sales or customer service and possess excellent communication skills.A hybrid working scheme is available following successful prob

This role involves leading proposals, acting as a technical advisor, and maintaining key stakeholder relationships while promoting Omilia's innovative contact center solutions.

A leading low-cost airline in Greater London is seeking a Finance Manager for its Disruption and Customer Contact Centre.

Deep understanding of modern contact centre operations. We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform.

Opening hours Contact Centre: Our core hours are Monday to Friday, 8 am to 6.

Strong experience in Contact Centre technology change (multi-media communications, CRM, routing, AI technology to support customer experience and drive customer satisfaction). With particular experience in Supply Chain and Contact Centre Management. Warehouse automation and transformation and Contac

A GP practice in London is seeking an experienced First Contact Physiotherapist to provide advanced assessment and management for patients with musculoskeletal conditions.

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. If you require specific adjustments or support during the applicatio

A prominent housing association is seeking a Head of Contact Centre to lead a high-performing team. This role involves strategic oversight of customer contact and planning operations.

A leading low-cost airline based in Luton is seeking a Finance Manager for its Disruption and Customer Contact Centre.

A global consulting firm seeks an experienced Contact Centre Solution SME in London to lead projects in contact center technology.

The Pensions Ombudsman" is growing fast and offers an exciting opportunity for a Contact and Support Specialist to join our team based in Canary Wharf. The Contact & Support Teams are responsible for assessing and dealing with all inquiries we receive each year by telephone, email, post, live chat,

A leading loyalty solutions provider is seeking a Tech Lead in London to design and architect solutions for contact centre products.

Working in a local GP setting, the FCP will be the first point of clinical contact for patients presenting with musculoskeletal conditions. First Contact Physiotherapist (FCP) – Band 6 or early Band 7 – Primary Care Musculoskeletal Services, Derby area.

A global business and technology partner in Greater London seeks a Contact Centre Solution SME to lead the design and delivery of agile contact center solutions. The ideal candidate will possess extensive knowledge of contact center technologies such as Genesys and Amazon Connect, with a strong focu

As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical

A healthcare provider in the East Midlands is looking for a First Contact Physiotherapist to be the initial point of contact for patients with musculoskeletal conditions.

A leading healthcare retailer is seeking a qualified Contact Lens Optician in Greater London to deliver high levels of customer care and expertise.

A leading police service in the UK is seeking a Contact Centre Senior Manager to provide strategic leadership within their Contact Directorate.

We have an exciting opportunity to join for a First Contact Clinical Nurse to join our friendly and supportive Clinical Hub at Trinity.

A leading technology solutions provider is seeking an experienced Contact Centre Manager to lead their 24/7 customer service team until the end of May 2027.