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The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Service Advisor role:.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to £45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)

Customer Service Support Walton-on-Thames (Commutable from: Walton, South West London, Weybridge, Staines, Twickenham, Mitcham, Croydon, Richmond, Woking, Kingston, Leatherhead, Epsom) £30,000 (£34,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Customer Service experience from an Automotive background, looking to work for a global leading company offering a great earning potential and an unmatched benefits package? On offer is a one off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser and information. 42 hours contracted per week. The candidate: Customer Service experience. Car, Automotive, Vehicle, Dealership background. Ideally located to Walton. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Here at Vibe Recruit we are currently assisting our clients expanding business and are now offering an exciting opportunity to join the team, as Service Advisor at the Romford branch. This is a full-time temporary role, working Monday - Friday 8:00am - 6:00pm, with rotational Saturdays. Role Responsibilities: Ensuring that we are always providing the highest level of after sales customer care and satisfaction, giving the customer the best possible experience. Talks and listens to customers to build rapport and understand their service/repair requirements. Uses a good understanding of the customer's needs to guide them towards the product/service that will best meet their needs. Provides accurate estimates for servicing and repairs, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly. Introduces the customer to the appropriate technician to discuss details of the work that is required, where this will add value for both the customer and the dealership. Schedules work to meet customer requirements, considering workshop/body shop utilisation targets, job complexity and parts availability. Encourages the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions. Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g., by informally observing and responding to the needs of customers who are not being attended to by other members of staff) Ensures opportunities for sales by other teams are followed up by the most appropriate specialist. Ensures that each service or repair is followed up with a personal call to check the customer is happy with the service provide.What you'll bring to the role: A proven high level of customer service skills, and enjoyment in working with the people. Previous experience of working in customer service, preferably in an automotive setting but not essential Strong communication skills and the ability to explain complex matters in understandable terms. Able to take initiative and ownership of issues with a proactive can-do attitude. Able to multi-task and switch between tasks whilst remaining organised. A team player who offers help and support to others. Willingness to learn and keep up to date with product and technical information. Thrives in a high-pressured environment.Pay rate £14.95 per hour If this role is of interest then please click apply ..... or cal Gemma on (phone number removed) for more details Vibe Recruit is acting as an Employment Business in relation to this vacancy

We're looking for an organised and enthusiastic Summer Rental Customer Advisor for our Sydenham Car & Van Rental branch. Handling customer complaints and queries. Helping to promote the branch and a positive customer experience.

We are seeking a dynamic and customer-focused Travel Agent to join our team. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities.

Customer Service Advisor - Bi Lingual (EU Speaker). Your role involves managing seller enquiries, investigating issues using data tools, and collaborating with logistics and customer support teams to deliver high-quality service. Experience in customer service or handling escalations.

As a Customer Service Advisor, you will: Handle incoming customer requests primarily via telephone, email, and web services. Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfor

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Service Advisor role:. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both En

You will: Handle inbound and outbound customer queries via phone and email Provide outstanding customer service and sales support Update internal systems and ensure documentation accuracy What We're Looking For Fluency in Mandarin (spoken and written) Proven customer service and/or sales e

We are seeking a motivated and customer-focused. Inbound Sales & Customer Service Agent. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales.

We are looking for a confident, customer-focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). Customer Service Advisor – Wakefield (WF2). This is a great opportunity for someone with strong communication skills who enjoys helping customers and working in a fa

What You’ll Be Doing: * Championing the customer journey to support the client’s drive for 5* customer service * Supporting regional sales, build, and wider teams to meet and exceed customer expectations * Managing and administering regional customer complaints efficiently, ensu

Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. In

What will you be doing as a Helpdesk Advisor? · Providing first-line support to branches and internal teams across the UK · Handling a wide variety of queries - from system access to process guidance · Logging and tracking queries through to full resolution · Commun

East London, currently expanding across the whole of London and Europe.Due to continued growth, we are looking for.If you enjoy working with people, are eager to develop strong sales.As we continue to expand across the UK and Europe, we provide a

Main responsibilities: * Build relationships with customers * Process customer orders and confirm orders are despatched * Generate customer invoices * Deal with queries in a timely manner * Support function for the department Qualifications & Experience: * Excellent communication

As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Ad

As a Customer Services Advisor, you will act as the first point of contact for customers, supporting them with a wide range of enquiries via phone and email. We are partnering with a leading property management organisation in London who are looking to recruit an additional Customer Services Advisor

You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service. This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones. This position will see you contacting lapsed clients with

As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Ad

Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk. A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage. Provide consistent and up-to-date information to customers, wh

Customer Advisor with Azerbaijani. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent c

Role title: Customer Experience Assistant. Gaining insightful customer feedback through effective interactions across all channels and review websites and sharing across the brand. You are super organised and passionate about customers receiving the best possible service and always willing to go abo

As our Customer Service Advisor, you’ll support customers across multiple channels including email, phone, live chat, WhatsApp, social media and reviews, using Zendesk as our main customer service platform. Customer service experience is preferred, but we are open to candidates from hospitality, r

As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in No

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor. To join us in this role, you’ll have experience of working in a cus

As a Customer Service Advisor, you’ll play a pivotal role in shaping the customer experience and supporting our technical team. This is not just a customer service role, it’s a unique opportunity to be the face of our brand and make a real difference to the dental practices we support. By puttin

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Ensuring each customer interaction leaves the customer satisfied that their needs have been met. To join us

As a Customer Service Advisor, you’ll play a pivotal role in shaping the customer experience and supporting our technical team. You’re a team player who is happy to jump in and help out wherever needed to ensure our customers are looked after. Job Types: Full-time, Permanent Discounted or free

Onboard your customers and act as their trusted advisor. Working closely with the Customer Engagement Manager, this position partners with internal teams across Sales, Operations, and Product to ensure our customers are supported, heard, and continually realising value from our solutions. Minimum 2

As a Customer Service Advisor, you’ll play a pivotal role in shaping the customer experience and supporting our technical team. This is not just a customer service role, it’s a unique opportunity to be the face of our brand and make a real difference to the dental practices we support. By puttin

Job Description Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a CustomerAdvisor to join a well-established and supportive Professional Services business based in Malton.

What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests w

Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency �

We are looking for an experienced and proactive Customer Service Advisor to join our team on a contracted basis. Work effectively in a busy call centre environment, managing high volumes of calls while maintaining accuracy and a positive customer experience. Experience in a customer facing role wher

We are seeking a friendly, motivated, and customer-focused Customer Service Advisor to join our reception team. Key ResponsibilitiesAct as the first point of contact for customers, providing a friendly and professional reception serviceRespond to customer enquiries in person, by telephone, and via e

Come and Join the Team of Excellence -Customer Service Advisers needed !!.