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Ensures consistent delivery in line with the to the Commercial Pipeline and builds strong relationships with and deploys the understanding of customers businesses and needsto the Customer Experience team performance and identifies possible issues in order toprovide a better overall continuous i

Customer Experience & Reservations Manage to join our growing team in Hertford.

In this role, you will support daily shop operations and lead the team in the absence of the Shop Manager, ensuring high customer service standards and effective team management. This position offers an excellent opportunity for career progression within a dynamic and customer-focused environment. A

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

While customer experience (CX) experience is desirable, it’s not essential. This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional customer experiences. Customer Experience (CX) experience is desirable, it’

We are seeking a dynamic and operationally focused Customer Experience Manager to oversee and enhance the customer journey at our team entrance and head office Duke Street entrance. Customer Experience: Develop and implement strategies to enhance the customer experience at the entrances. Project Man

This role owns team performance and customer outcomes including project delivery, adoption, and cross-functional execution across the customer journey. Collaborate with Support to ensure clear escalation paths and a cohesive customer experience. Work with Product and Engineering to surface customer

A leading ethical beauty brand in Greater London is seeking an Assistant Store Manager to enhance customer experience and drive strong sales results.

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. The ideal candidate will facilitate team morale and drive results while acting as the manager in their absence. Responsibilities include ensuring customer sat

A leading retail company in the UK is seeking a passionate Sales Manager to lead a team in delivering exceptional customer service.

We are supporting the search for a Customer Experience Manager; someone with contact centre or insurance QA/leadership experience to take ownership of customer interaction quality across calls, live chat and email. My client is a SaaS provider specialising in technology that supports real‑time cus

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position:

This role focuses on driving sales and enhancing customer satisfaction, requiring a passionate leader with retail experience. A global apparel brand is seeking a Store Manager in Battersea, London to lead and motivate the store team.

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

As Operations & Customer Experience Manager, you’ll play a senior and highly practical role in ensuring every customer enjoys a smooth and well‑managed experience from booking through to completing their trip. Job title: Operations & Customer Experience Manager. It’s a varied position that ble

Successful candidates will have a passion for great food, exceptional customer service skills, and a minimum of two years' experience in catering management. A leading catering provider in the UK is looking for a Catering Manager to oversee kitchen operations at an independent school.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

The role includes leading a high-performing team, driving store performance, and enhancing customer experiences. A leading retail company is seeking a Store Manager in the East Midlands. Successful candidates will have experience in managing fast-paced operations, using insights for decision-making,

This role involves driving revenue, delivering exceptional customer experiences, and fostering a high-performance culture focused on key objectives. A leading telecommunications company in Greater London is seeking a Retail Store Manager to inspire and lead a team in achieving outstanding commercial

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

The ideal candidate will have a strong retail management background, focusing on team development and communication to ensure a memorable customer experience. A leading garden centre retailer is seeking a General Manager to drive sales, enhance customer loyalty, and manage operational standards. Joi

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200

Customer Experience & Contact Platform Architect - Manager. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. As a Customer Experience & Contact Platform Architect - Manager, you will:.

A retail footwear company in Castle Point is seeking a Store Manager to lead the team and maximize sales. Responsibilities include overseeing store operations, maintaining high standards, and delivering excellent customer service. The ideal candidate will have experience in retail management, demons

You’ll report to the Customer Experience Manager and be responsible for the Customer Experience Supervisors, Stock Supervisor and Customer Experience Team Members. Deputise for the Customer Experience Manager and represent the department at key internal and external meetings. With the Customer Exp

The Customer Experience Manager will be responsible for ensuring a high standard of support across the company’s customer and retailer network. Our client is seeking a Customer Experience Manager to support the continued growth of the business as it expands its product offering and market presence

A leading automotive company in Peterborough seeks an Aftersales Manager to oversee aftersales teams and ensure outstanding customer service. This is an exciting opportunity to be part of a growing company focused on exceptional customer experiences. Candidates should have prior automotive industry

You will own the end‑to‑end digital product lifecycle of our telco customers, ensuring a best‑in‑class, digital‑first customer experience. Working closely with Engineering, UX, Data and Customer Operations, you will identify friction in the customer journey and deliver product improvements

The ideal candidate will have a strong passion for fashion, proven leadership experience, and excellent customer service skills. A luxury fashion brand seeks a dynamic Store Manager for its corner in Harrods, London. Fluency in English is essential, and experience in luxury retail, particularly in d

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The successful candidate will ensure exceptional customer experiences, manage daily operations, and motivate a team to meet sales targets. Previous managerial experience and strong leadership skills are essential. A leading footwear retailer in Greater London seeks a Store Manager who thrives in a f

As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country

The successful candidate will deputize for the Store Manager, lead a team, and ensure exceptional customer service. You should have experience in retail management or related fields, possess strong communication skills, and be dedicated to team motivation. A leading retail recruitment agency is seek

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

The ideal candidate will lead the retail sales team, ensuring an unforgettable customer experience and motivating staff to achieve sales goals. A leading athletic apparel brand is seeking a Retail Store Manager in Cherwell District, United Kingdom. Strong organizational and customer service skills a

We are looking for an exceptional Customer Experience Manager to join our on site team at Rolls Royce. Identify and elevate opportunities to enhance commercial performance or customer experience. As a key partner to our client, you'll play a central role in shaping how our services are delivered and

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and BAU investment, and to identify areas for improvement for clien

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Ocean capabilities. Lead in customer experience /

The ideal candidate will have strong customer service skills, experience in commercial management, and the ability to lead and develop high-performing teams.

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

A leading health and wellness retailer is seeking an experienced Assistant Store Manager for their location in Southside Shopping Centre, Wandsworth, Greater London. This role involves leading a team, ensuring outstanding customer experiences, and achieving sales goals in a flexible working environm

An international fashion retailer is seeking a Floor Manager in Greater London to lead a team and create excellent customer experiences. The ideal candidate enjoys engaging with customers, is passionate about products, and demonstrates strong leadership and communication skills.

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

A leading supermarket chain in the UK seeks an experienced Store Manager to lead a team and enhance store performance in a competitive market. You will be responsible for cultivating a customer-centric culture, developing strategic initiatives, and fostering a high-performance team. Ideal candidates