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Club Manager - Soul Padel Greater Manchester 35-40K basic +25% Bonus Soul Padel is not just a club; it’s a community. As we expand our movement to make padel more accessible, social, and inclusive, we’re on the lookout for a Club Manager to launch our new club in Greater Manchester. You’ll be part of a fast-growing brand redefining how people connect through sport. With support from an experienced leadership team and a vibrant community of players, this is a chance to help shape the future of padel in the UK from the ground up. As club manager you will lead with heart, operate with precision, and build a club culture people want to return to again and again. Key responsibilities include: • Oversee day-to-day operations ensuring a seamless and welcoming experience for all players and visitors., • Manage rotas, booking systems, court availability, and customer communications., • Coach and host Intro to Padel Sessions and join members on court for matches on a regular basis., • Champion our Soul Mates loyalty program and build local relationships that promote retention and referrals., • Have full commercial accountability for the club’s profit and loss performance., • Monitor and drive cost control measures and efficiency improvements across all club operations., • Lead and inspire the on-site team of coaches and casual staff ensuring excellent service standards., • Deliver a diverse programme of social, competitive, corporate, and community-driven sessions and events., • Collaborate with the central team on brand campaigns, community, and engagement strategies., • Lead on risk assessments and ensure the club operates in line with all relevant health and safety standards., • Will work a combination of shifts during the week and 1 in 2 weekends. We are keen to hear from candidates who: • Have a strong passion for padel and a deep understanding of how it is played., • Can play padel or another racquets sport to an intermediate level., • Previous operational managerial experience in a leisure, retail, or hospitality business., • A natural people-person with strong communication and team-building skills., • A hands-on approach and willingness to roll up your sleeves when needed. In addition to a basic salary of £35-40K dependent on experience there is an annual performance bonus of up to 25% of the basic that is paid out on a quarterly basis. Holiday entitlement is 28 days holiday per annum. There will be significant opportunities to develop your career as we open new centres throughout the UK. This search is managed on our behalf by David Peacock, at our retained recruitment partners – Leisure People.

Job Title: Quality & Compliance Manager Location: North West Salary: £45,000 - £55,000 Job Type: Permanent, Full Time An exciting and rapidly growing energy efficiency and renewables business is seeking a Compliance Manager to lead PAS2030, Trustmark and MCS compliance; you will be based in the North West, but need to be willing to travel to client sites as required. About the company: Zero Carbon Group deliver whole-house energy efficiency solutions across the North West, North East, Yorkshire and the Midlands – combining fabric-first improvements with low-carbon heating and renewable energy technologies. Purpose of the Role The Compliance Manager will shape, oversee and maintain the organisation’s compliance with PAS 2030, Trustmark and MCS (Microgeneration Certification Scheme) standards, ensuring that all installations, processes, and documentation meet regulatory requirements, industry best practices, and accreditation obligations. The role involves developing compliance processes, carrying out internal audits, liaising with certification bodies, and driving continual improvement to uphold quality, safety, and customer satisfaction. About the role and Benefits: ♦ The offices are North West based and have potential for remote working on a short term basis ♦ Site visits required ♦ Working hours are 40 hours per week (9-5pm or 8-4pm) ♦ Company Pension contribution ♦ 25 days holiday + Bank Holidays ♦ A salary of £45,000-£55,000 PA Key Responsibilities 1. Compliance Oversight ♦ Ensure ongoing compliance with PAS 2030, Trustmark and MCS standards across all relevant projects and installations. ♦ Ensure all compliance paperwork related to the installation of Energy Efficiency and Renewable measures is correctly documented in line with PAS 2030, Trustmark and MCS standards. ♦ Ensure zero compliance failures against PAS2030, Trustmark and MCS standards, due to poor or inaccurate submission of information in relation to the installation of Energy Efficiency and Renewable measures. ♦ Progress any new certifications identified by the company through to accredited status. ♦ Monitor industry regulation updates and ensure prompt implementation of required changes. 2. Auditing & Quality Assurance ♦ Conduct regular internal audits to check alignment with PAS 2030, Trustmark and MCS requirements. ♦ Prepare for and manage external audits from certification bodies, ensuring evidence and records are complete. ♦ Track non-conformances, implement corrective actions, and verify resolution. 3. Training & Guidance ♦ Provide training and guidance to staff, subcontractors, and installers on PAS 2030, Trustmark and MCS requirements. ♦ Brief new contractors and site teams on standards, documentation and photographic evidence requirements. 4. Documentation & Reporting ♦ Maintain accurate and up-to-date installation records, warranties, customer handovers, and commissioning certificates. ♦ Work on industry platforms e.g. PAS Hub, EasyPAS, EasyMCS. ♦ Produce regular compliance reports for senior management per project, highlighting risks, trends, and improvement areas. 5. Continuous Improvement ♦ Review processes to identify opportunities for improving quality and efficiency while maintaining compliance. ♦ Work with operational teams to ensure compliance is embedded into day-to-day activities. Skills & Qualifications Essential: ♦ In-depth knowledge of PAS 2030, Trustmark and MCS requirements. ♦ Understanding of the typical installation process for EWI, CWI, Loft Insulation and solar. ♦ Experience in compliance, auditing, or quality management within the renewable energy and retrofit sectors. ♦ Full Driving License. ♦ Strong attention to detail and organisational skills. ♦ Excellent communication skills, both written and verbal. ♦ Ability to interpret technical and regulatory documents. ♦ Be familiar with online portals, geotagging software, central evidence repositories. Desirable: ♦ Internal or lead auditor qualification. ♦ Experience working with ISO 9001 or similar quality management systems. ♦ Demonstrated ability to quickly adapt to new systems and platforms. Key Relationships ♦ Reports to: Commercial Director ♦ Works with: Installation Teams, Project Managers, Site Managers, Health & Safety and Customer Service. ♦ Liaises with: Certification bodies, external auditors, regulatory organisations, retrofit coordination services If the above sounds like your next challenge, please apply today!! By applying for this role you agree to share your information with Zero Carbon Group Limited via the BuildMyTalent platform.

Our client is a rapidly growing company in the Eco / enironmental sector. They are looking for an experienced Dialler Manager to optimise outbound and inbound dialling systems to ensure efficiency and performance in their call centre. This role is essintial to driving sales and improving customer service levels. The Dialler Manager will work with cross-functional teams to develop strategic dialler solutions, monitor performance, and implement real-time adjustments to meet company goals. It is essential that the successful candidate has experience working with ConnexAI. Key Responsibilities: Dialler System Management: • Configure and maintain predictive, preview, and power dialler systems., • Monitor dialler performance, adjusting pacing, algorithms, and settings to optimise efficiency., • Resolve technical issues alongside IT and Support teams, • Develop and implement outbound strategies to align with business goals, optimising dialling , lead management and segmenting leads., • Conduct testing of dialling strategies to improve contact and conversion outcomes., • Analyse trends to refine dialling approaches and enhance campaign effectiveness., • Ensure all outbound activities comply with relevant regulations, • Implement measures to minimise risk, including call blocking, DNC compliance, and system audits., • Collaborate with IT, Operations, Sales, and Marketing to align dialler strategies., • Provide training and support to teams using the dialler , ensuring best practices and efficient use., • 3+ years of experience in dialler management or contact centre operations., • Proficiency with dialler technologies (e.g., ConnexAI, Five9, Noble, Genesys, Aspect, or similar platforms)., • Experience using ConnexAI would definitely be an advantage., • Experience with CRM and telephony integrations., • Ability to analyse data sets to assist with strategic decisions and optimisations., • Excellent problem-solving, analytical, and decision-making skills., • High attention to detail, particularly in troubleshooting and dialler management., • Experience with real-time performance adjustments to optimise agent and system performance. If this sounds like you we would love to discuss this exciting opportunity with you.

Finance Assistant – Join Our Finance Team in Sale, Manchester! Are you a numbers enthusiast with a sharp eye for detail and a passion for learning? We’re on the lookout for a Finance Assistant to join our team at our Head Office in Sale. Whether you're a graduate with strong GCSE results in Maths and a hunger to grow in finance, or an experienced professional ready to share your expertise and collaborate, this is a fantastic opportunity to thrive in a supportive and dynamic environment. What We’re Looking For: • Strong numerical skills and a solid academic foundation (GCSE Maths – top grades preferred)., • Advanced Excel skills and confidence working with data., • A detail-centered mindset and excellent organisational abilities., • A curious, ambitious attitude with a desire to learn and progress., • Experience with Sage 50 Accounts (desirable but not essential)., • Great communication and a collaborative spirit. Key Responsibilities: • Bank reconciliations, • Processing purchase and sales ledger invoices and credit notes., • Supplier statement reconciliations and resolving discrepancies., • Maintaining financial trackers and supporting accruals., • Assisting with expenses, customer accounts, and supplier payments., • Supporting the Finance Manager and stepping in when needed. Why Boccard? Boccard is a global leader in engineering, manufacturing, and maintenance, and we’re making a major impact in the UK’s nuclear energy sector. By joining Boccard, you’re not just supporting finance operations, you’re becoming part of a company that’s helping the UK transition to clean, reliable energy, strengthen energy resilience, and achieve Net Zero goals. Benefits • Employer Pension contribution scheme, • 25 days annual leave, plus bank holidays, • On-going investment in your training and development, • Life Assurance x4 salary, • Employee Assistance Programme If you're either a graduate ready to kickstart your finance career or an experienced Finance Assistant looking for a new challenge, we’d love to hear from you!

Project Engineer Job Summary This role involves leading the installation phase of these projects, working collaboratively with the internal teams and external stakeholders to ensure successful project delivery. You will also contribute to continuous improvement initiatives, cost reduction strategies, and the profession development of the installation team. Key support for the role includes the Sales, Purchasing, and Technical teams, while the role will draw upon the Service team for installation resources and actively shape its operations through best practice. A significant aspect of this position involves mentoring service engineers to enhance team capabilities. The successful candidate will be expected to manage their diary independently, after the probation period an in-office presence to attend project meetings will be required. Key Tasks • Lead and support large complex projects from sales handover, through to completion and customer handover, under the guidance of the Senior Project Manager, using the internal and external engineering resource., • Coordinate and utilise internal and external engineering resources effectively to ensure smooth project execution., • Ensure projects are delivered on time, within budget, and to the highest quality standards., • Develop and maintain best practices within the project team embedding them into the engineering team’s operations., • Promote a Plan-Do-Check-Act (PDCA) culture, fostering continuous improvement and efficiency., • Provide feedback to the Sales and Technical Teams on installation improvements to enhance future project delivery, supported by structured regular communication updates., • Identify and implement cost reduction initiatives, tracking and reporting monthly savings, • Collaborate with Purchasing to generate and deliver cost-saving measures related to installations., • Assist in developing clear, measurable metrics and KPIs for project handovers, working closely with Sales, Technical, Purchasing, and Service teams., • Report on installation status for complex projects, helping create a simplified and effective reporting structure with KPIs for Safety, Quality, Cost, Delivery, and People (SQCDP)., • Prepare and submit monthly project management reports to the Senior Project Manager and projects report to the Engineering Director., • Mentor and develop the skills of service engineers, enhancing the team’s technical and operational capabilities., • Actively shape the installation team, instilling best practices and promoting a collaborative culture., • Support training initiatives to upskill team members and ensure alignment with project requirements. Essential Qualifications • Recognised qualification in an engineering discipline or equivalent industry experience., • Project Management qualification (e.g. PRINCE2, APM, or similar) or relevant industry experience with the willingness to pursue further training in this area., • A clean Driving Licence with the ability to travel as required. Essential Experience • Project Leadership: Proven experience in leading, managing, or supporting engineering projects, ensuring successful delivery within time, budget, and quality constraints., • Performance Monitoring: Demonstrated ability to monitor and report on KPIs and performance metrics particularly in regulated and structured organisational environments., • Technical Proficiency: Working knowledge of CAD software, engineering drawings and manufacturing principles, with the ability to interpret and apply this knowledge effectively in project execution.

ABOUT THE ROLE We’re looking for a Supply Chain Manager who will operate at Head of Supply Chain level within a fast-growing, agile FMCG e-commerce business. Reporting directly to the CEO, this is a hands-on leadership role responsible for ensuring supply chain performance meets the demands of a rapidly scaling operation. You’ll manage our e-commerce platform partner to agreed SLAs while also leading an in-house operations team (permanent and agency). This is a role for someone who can balance strategic oversight with day-to-day execution, ensuring efficiency, scalability, and customer satisfaction. Key Responsibilities • Lead and develop a 10+ person operations team (perm & agency) at head office., • Manage and hold our e-commerce platform partner to account against SLAs., • Oversee fulfilment, inventory, and distribution to deliver operational excellence., • Drive process improvements to support scalability, efficiency, and cost effectiveness., • Act as the escalation point for supply chain challenges, resolving issues swiftly., • Partner with Buying, Category, and Finance to ensure alignment with business goals., • Provide the CEO with insights and recommendations to shape supply chain strategy. ABOUT THE CANDIDATE • Strong background in FMCG and/or e-commerce supply chain management., • Proven experience managing 3PL / platform partners against KPIs and SLAs., • Leadership experience managing both permanent and agency staff., • Commercially minded, with strong problem-solving and decision-making skills., • A hands-on, sleeves-rolled-up approach – thrives in fast-paced, growth-stage businesses. WHY JOIN? • Take ownership of the entire supply chain function in a rapidly growing business., • Report directly to the CEO with visibility and influence at senior level., • Join an entrepreneurial, agile culture where your impact is immediate., • Manchester-based role with flexible working, but to be on-site as required, • Huge scope for growth and career development as the business scales. ⚡ This role is perfect for a supply chain leader who wants the autonomy, pace, and impact of a high-growth SME environment while operating at a Head of Supply Chain level. This is a confidential search exclusively registered with dSb Recruitment; further details will be shared with shortlisted applicants. . SALARY £80,000 - £100,000 - depending on experience. Lucrative share options

Currie & Brown is one of the leading international physical asset management and construction consultancies, dedicated to advising clients worldwide with our expertise and experience in multiple sectors and services. We are differentiated by our people, innovation and reputation with a genuine global office network. Our people, from the first-day apprentice to senior management make our business what it is today. What would we like you to do? Currie & Brown is looking for a Senior Project Manager to join our Manchester team. The successful candidate will be responsible for assisting in generating a high standard of service delivery throughout the lifecycle of a project and achieving successful outcomes for our client, as well as enhancing our culture of innovation and reinforcing our reputation as a preferred service provider. The successful candidate would join a growing but accomplished team serving our global, national and regional private and public sector clients. The role – what is it we would like you to do? Currie & Brown is currently looking for a Senior Project Manager. Your core duties will involve • Support the project lead in managing the design and construction phases of the design and fit-out of multi-sited projects, • Liaise with multiple stakeholders from the client and customer teams including, property services, designers, contractors, FM and building management and security consultants, • Lead the coordination of the design of the customer fit-out against the client’s design guides and constraints, • Delivering projects, commissions and professional assignments, • Assuming a leading role in setting objectives and priorities, working as a proactive team player, • Maintaining effective communication to ensure all information is available for the successful completion of projects; liaising with other managers to ensure efficient financial control, • Assisting with commercial management services, • Delivering all work outputs in an accurate and timely manner, • Providing support to the team leader/service leaders in cost management of projects, • Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients to form strong working relationships What skills and attributes are we looking for from you: • Technical delivery experience gained within the construction industry, • Good technical writing, client-facing and communication skills, • Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute, • A team player with a ‘can-do’ attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible, • BSc in construction management, architecture, building surveying or equivalent, • Experience in the education sector environment would be advantageous, • Experience of fit-out projects, • Risk management qualifications or experience Why choose Currie & Brown? Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people’s futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage – providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We don’t offer just a job we offer a career with clear structured route to progression, and a track record of making international mobility happen with international moves encouraged on a permanent or secondment basis. We are an international industry leader – Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world’s most prestigious projects and for some of the world’s top clients. We want you to be able to bring your best self to work everyday and that is why we firmly believe equality, diversity and inclusion should be fundamental in creating a successful work force. We offer comprehensive benefits packages in all our global regions which have been specifically tailored to offer additional rewards to our employees from entry level to senior executives.

You will support Manchester operations, to ensure all legislative issues concerning Health, Safety, Fire and Evacuation Procedures, Welfare at Work, Quality, Food Safety and Management of environment are integrated into the operational practices of across the UK network. You will support the implementation of effective management systems to support risk management and controlling continuous improvement of QHSE performance. You will ensure the unit and its assets are always safe and secure whilst ensuring compliance to planned plant and equipment service and maintenance schedules. Reports to: Unit Manager Based at: Newrest, Manchester Pay: Circa £38,000 Role and Responsibilities Interpret the requirements of ISO Standards to assist with the design and development of the quality and compliance management systems processes. Ensure compliance with Safety, Quality, Food Safety and Environment requirements as specified in the global QHSE Management System. These requirements must be implemented and maintained in all existing and new sites. Plan and maintain the annual internal audit schedule, logs and monitors nonconformities and corrective actions and perform/review corrective action effectiveness and verification Deal with local authorities EHO, DEFRA etc when on site ensuring the unit is compliant Prepare the site for Customer audits and visits ensure any non-conformities are dealt with in a time manner. Work alongside the UK security Manager to ensure the unit is compliant on CAA. requirements and that internal security audits are completed as per schedule and results communicated to the unit Manager. Plan, conduct and audit Fire Drills and co-ordinate periodic checks with local Fire Services including Fire Marshall training. Plan and execute internal risk-based audits in-keeping with aspects defined by risk managers, including HACCP, QMS and HSE. Review audit findings, finalise conclusions and report results for management review. Provide early warning to senior management on matters requiring regulatory escalation Perform gap analysis and define training content. Develop a training plan and update training materials for internal training on food hygiene, for Health and Safety induction, for HACCP, Quality and Environment compliance. Produce QHSE compliance reports for Management review, adhere to monthly schedule of Food Safety, Quality and H&S ensuring all tasks completed on a timely manner, Respond to food safety customer complaints through though investigations including completing root cause analysis Lead investigations in case of food poisoning or other illness/injury of staff, Collect on a monthly basis data on work related absences, measure accidents rates and ensure all corrective actions are in place. Contribute to the development and implementation of criteria for suppliers selection and audit. Conduct research to improve processes and inform policy and/procedure changes. Communicate and share the quality strategy to key stakeholders. Any other duties as requested by your line manager. Benefits: Average 40 hours per week. Annual Leave of 28 days and increments based on service. Free Meals & Parking on Site, first come first serve. Full training and full protective uniform supplied. Save for your future by becoming a member of the Pension Plan. Life Assurance of two times basic salary Income Protection Scheme Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Unlimited access to an online platform offering mental health and wellbeing support. Access to a 24hr virtual GP Service. Newrest Discounts Scheme, offering great deals 24/7 (also open to friends and family). Profile Knowledge and Skills Minimum 2 years of experience in QHSE management and food safety. Experience in catering and or hospitality desirable. Ability to travel across the UK. Proven experience and ability to manage people, processes, and technology whilst managing operational, organisational and financial elements. Good business acumen, including written and verbal communication skills and presentation skills. Demonstrated success managing new initiatives while meeting operating and budgetary requirements. Strategic thinker and strong analytical skills. TPBN1_UKTJ

Job Title: Block Manager Salary: £35,000 per annum Location: Manchester Hybrid (3 days office, 2 days remote) Company: Leading Block Management Firm About the Company We are representing a highly regarded block management company with a reputation for exceptional client service and a supportive, professional working culture. This is an exciting opportunity for a Block Manager to join their Manchester team, managing a varied and well-maintained residential portfolio. Role Overview As a Block Manager, you will be responsible for the day-to-day management of a residential block portfolio , ensuring a high standard of service for leaseholders and residents. You will liaise closely with contractors, clients, and colleagues while ensuring compliance and building safety requirements are met. Key Responsibilities Manage the daily operations of a residential block portfolio across Manchester and surrounding areas. Build and maintain strong relationships with leaseholders, freeholders, and residents. Prepare and manage service charge budgets and oversee expenditure. Arrange and attend site inspections, AGMs, and residents meetings. Ensure all properties are compliant with current legislation and Health & Safety requirements. Liaise with contractors and suppliers to coordinate maintenance and repair works. Maintain accurate property management records and documentation. Provide excellent customer service, resolving leaseholder queries promptly. What Were Looking For Experience in block management or property management (junior or assistant-level candidates ready to step up will be considered). Understanding of leases, service charges, and residential property law (training provided). Excellent communication, organisational, and time-management skills. IT proficiency, with experience using property management software desirable. TPI qualification (preferred) or willingness to work towards it. Whats On Offer Salary: £35,000 per annum. Hybrid working: 3 days office-based, 2 days remote. Supportive, collaborative team environment. Ongoing training and professional development opportunities, including TPI. Clear career progression within a growing and respected company. TPBN1_UKTJ

Why Work for us? We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy: Competitive salary with exceptional earning potential Optional overtime Generous callout payments the best in the industry Pension matching up to 7% 25 days holiday plus bank holidays Company vehicle, uniform, PPE, tools, and continuous training provided Industry-leading Health & Safety and employee assistance programs Newly introduced Engineering career ladder for career progression opportunities Average team member tenure of over 20 years Become a valued member of our Winning Team Staff referral scheme up to £2,000.00 Rewards & recognition programs Role Overview: To maintain strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may be a small element of some installation/commissioning work. This role will involve visiting customer sites and requires the successful applicant to be customer-focused. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career. Main Responsibilities: Managing paperwork Ensuring customer expectations are met Managing workload Achieving company KPIs for attendance in line with the clients Service Level Agreements Teamwork and collaboration Problem solving Customer service Understanding and meeting guidelines and standards of work expected by JCI / ISSG Maintaining a professional appearance and manner to promote the image of the Company Setting a good example to colleagues by observing all company rules and regulations Completing necessary Company documentation punctually and in accordance with guidelines Observing and adhering to company health & safety guidelines Preferred qualifications: FLIR Latitude, CCure and Genetec are not essential but strongly preferred; however, if you have worked on other security systems and can demonstrate the aptitude to learn, we would invest in the necessary training. Experience: At least three years experience within the Security Industry working on CCTV, Access Control and Intruder Systems. Skills: Experience in the Security/CCTV/Access Control sector Analytical and Diagnostic Skills Planning Communication skills, both verbal and written Time keeping Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs Commitment to delivering excellent customer service Team Player with the desire to share knowledge in a team environment Self-motivated and confident Practical and highly adaptable Cooperative and helpful at all times RMDFL

We are looking for a proactive and customer-driven Sales Manager who can bring strong sales experience to help elevate and grow our Hire department. We are looking for a proactive and customer-driven Sales Manager who can bring strong sales experience to help elevate and grow our Hire department. Dr

Experience running customer success operations or customer feedback programmes. Background in Customer Success, Product, Marketing or another customer-facing role. Customer Success Operations Manager.

Customer Success: Prior experience in customer success is advantageous but not mandatory. Customer Success Manager- FinTech (Intermediated Lending). We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up.

Our BMW Used Car Sales Managers work closely with the Sales Executives to ensure we deliver exceptional service that puts the customer at the heart of everything we do. BMW Used Car Sales Manager at Williams BMW Manchester. As a family business with more than one hundred years of experience, the Wil

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As a service advisor you will be the first point of contact for customers in the Aftersales department. You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. Do you have experience in a customer service advisor

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A Data Product Manager is sought to join a leading eCommerce Marketplace in Manchester. An experienced Customer Experience focused Product Manager with expertise in Product Management, Data Analytics, experimentation, and customer experience. Experience with Marketing Technology and Customer Data to

Enterprise Customer Success Manager. Proven experience managing enterprise-level accounts in Customer Success or Account Management. Success Planning: Lead strategic success planning and facilitate impactful Business Reviews to showcase ROI and align on future goals.

To be successful as a Data Quality and Governance Manager, you should have experience with - Proven experience using data and insights to address customer challenges - Great problem-solving skills with a focus on data-driven solutions - Knowledge of data governance, risk management, or controls

Closing date: Legal Case Manager From £26,000 plus performance based incentive scheme after probation, with excellent benefits and progression opportunities (Work Level 6B) Monday-Friday, 37.5 hours Manchester, Stratford-Upon-Avon, Bristol - You’ll complete your 6-month training at one of our offices, then you’ll have the option to work in a hybrid way. We’re looking for case managers to join our Co-op Legal Services probate team. You don’t need legal experience for this role, as we’ll provide full training to get you up to speed. In this role, you'll provide legal and administrative support to our customers following a bereavement. We’ll look to you to manage each case from beginning to end, discussing the estate of the deceased, and keeping in continuous contact with the customer. You’ll make a real difference to customers lives at a time when they need us most, and as a growing business we’re passionate about developing our colleagues through our internal career progression framework. If you’re looking to explore the route of qualifying through the SQE, this role counts as qualified work experience. So, whether you have a legal background or not, we can offer you the exciting opportunity to build a rewarding legal career with us. What you’ll do • take ownership of your own caseload and deliver on targets that drive the best outcomes for our customers, • be supported by the latest technologies, including AI, to assist you in the management of files, • work closely with customers (via phone or in writing), taking an empathetic approach given their recent circumstances, • use a case management system to manage your work, making sure it’s always accurate and up to date, • engage with third parties, in particular financial institutions, and government bodies, • prepare the forms and documents required to keep cases moving forward and keep track of financial transactions This role would suit people who have • a background in either law, recruitment, insurance, finance, or experience with managing cases/claims end-to-end, • IT proficiency with the ability to learn new systems quickly, • excellent customer service skills with the ability to put the customer’s interests at the heart of what you do, • great organisational skills; you’re able to manage your own workload and prioritise in a fast-paced environment, • great verbal and written communication skills with the confidence to speak to clients on the phone, • a keen eye for detail and accuracy, • emotional resilience and the ability to be professional even in difficult situations Why Co-op? Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes: • a pension with up to 10% employer contributions, • incentive scheme up to 10% after probation depending on performance, • 28 days holiday plus

Senior Manager - Customer Services. Coach and develop Team Managers to foster a customer-centric and performance-driven culture. You’ll lead the strategic and operational management of AQA’s customer services contact centre, shaping the experience for schools, teachers, and students by deliverin

Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. The customer should have a great experience from the first contact with the team, their home demonstration, and the day they receive their keys to their new hom

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Assistant Marketing and Campaigns Optimisation Manager. We’re looking for an Assistant Marketing and Campaigns Optimisation Manager to join Co-op Wholesale as part of the Customer Experience team. Collaborate with Commercial, Insights, Digital and Central Ops teams to align on campaign strategy.

Customer Account Manager - Managed Services. Our client, an expanding and dynamic provider of managed services, is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team. Experience working with field account managers to generate additional c

You'll also support data governance processes and assist in managing our critical data elements To be successful as a Data Quality and Governance Manager, you should have experience withProven experience using data and insights to address customer challengesGreat problem-solving skills with a focus

Customer Success: Prior experience in customer success is advantageous but not mandatory. Customer Success Manager- FinTech (Intermediated Lending), Manchester. As a Customer Success Manager, you will work directly with clients to ensure they get the most value from our products and services.

As a Duty Pharmacy Manager, you’ll have the opportunity to make a real impact on others’ lives. Our Duty Pharmacy Managers are supported by wider store teams, such as security, stock replenishment, range management, and administration to ensure a smooth and consistent experience for our customer

What’s the role? We’re looking for a CRM Manager to join our growing marketing team at JIM - Jobs In Manchester, helping to lead and shape our customer engagement strategies across our AMEA and EMEA brands. Proven experience in a CRM Manager (or similar) role. You’re a motivated CRM profession

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. Enterprise Customer Success Manager.

They work with merchants to find the best deals, in addition to creating and managing Revolut's first debit card loyalty programme to provide ongoing customer value. Experience in loyalty programme compliance. Business Compliance Manager (Loyalty), manchester.

As Customer Service Team Manager, you'll lead a high-performing team of service agents, ensuring exceptional customer experiences across live chat and email channels. Proven experience in team leadership within a customer service environment. This is a fantastic opportunity to lead a dynamic support

To apply for the position of Restaurant Shift / Floor Manager, you will be a great leader and positive team player with previous experience in the Restaurant & Customer Service sector within a dynamic, fast-paced environment. We place customers at the forefront of everything we do and are seeking an

German speaking Customer Success Manager. With strong momentum across Europe and a growing portfolio of international clients, our client is looking for a highly motivated German-Speaking Customer Success Manager to join their expanding team. Previous experience in Customer Success, Account Manageme

The customer should have a great experience from the first contact with the team, their home demonstration, and the day they receive their keys to their new home. In this role, you'll take ownership of delivering and embedding our Home Experience strategy, managing a team of Customer Home Experience

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: • Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business., • Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team., • Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices., • Work with our Architects and Principal Engineers on new tech choices and architecture evolution., • Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD., • A deep love of technology with a customer centric approach!, • A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things., • A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key)., • Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS., • Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach., • You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 1 hour interview with our Head of Technology, • 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions., • 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager., • Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

A proven Customer Success Manager or Client Services lead with experience in managing enterprise-level loyalty and engagement programmes. Senior Customer Success Manager. Support the Head of Customer Success in driving best practice across the team.

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Graduate Customer Success Manager. Graduate Customer Success Manager.

Proven experience as an Ecommerce Manager or Lead, with a track record of driving traffic, conversion and customer acquisition. This is a great opportunity to step into a senior role with real ownership, autonomy and the chance to make a tangible impact on a £20m+ ecommerce business. This is an exc

Proven experience as a Product Owner, Product Manager, or Senior Digital Lead in a customer-focused role. Senior Product Manager - Ads (Remote - UK). Senior Product Manager x2 – Marketing Engagement & Payments Experience.

An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team!. Deep industry experience in the hospitality industry. The ideal candidate will have a strong track record of managing customers in the hospitality industry.

An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team!. The ideal candidate will have a strong track record of managing customers in the hospitality industry. Deep industry experience in the hospitality industry.

To be successful as a Data Quality and Governance Manager, you should have experience with - Proven experience using data and insights to address customer challenges - Great problem-solving skills with a focus on data-driven solutions - Knowledge of data governance, risk management, or controls

You'll also support data governance processes and assist in managing our critical data elements To be successful as a Data Quality and Governance Manager, you should have experience withProven experience using data and insights to address customer challengesGreat problem-solving skills wi

An exciting opportunity has emerged to join a global premium retailer as a Store Manager, overseeing one of their high performing stores.Drive store sales to exceed targets and enhance profitability.Ensure a luxury customer experience aligned with the brand's global reputation.Oversee day-to-day ope