Trabajos customer experience en Reino Unido - Page 8

Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: • Technology Advisory, • Industry / Vertical Advisory, • Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat – what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of “Data Centre” we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: • Attend customer opportunity and strategy meetings, • Focus on and directly influence the sales growth of Data Centre, • Engage at senior level to influence customer technology strategy and become a trusted advisor., • Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value, • Function as a proactive member of the relevant Sector/Account leadership teams, • Provide leadership input into transformational sales opportunities within accounts, • Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement, • Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have • Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc, • and/or Consultancy and/or CTO and/or CIO level experience within Data Centre, • To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached), • Experience at leading major largescale transformational programmes, • Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis, • Excellent negotiating skills and exceptional commercial skills, • Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications, • Commercially astute with governance experience, • Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Hybrid working, • Working flexible hours - flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Ready to take on flexible, rewarding work with a company that values ambition and enthusiasm? Everest, one of the UK's leading home improvement brands is expanding in 2026! We are looking for Door-to-Door canvassers to join the team in your local area. At Everest we pride ourselves on delivering exceptional customer experience from the very first interaction. And we are excited to offer full and pa... ZIPC1_UKTJ

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities.Working Pattern: Fully Site BasedLocation: LondonRate: 280-300 UmbrellaThe RoleThe Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: • Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service., • Implementing the organisation’s neighbourhood services business plan and contributing to budget management., • Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction., • Overseeing quarterly estate inspections, working collaboratively with repairs and estate services., • Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised., • Delivering an effective approach to anti-social behaviour through decisive case management and partnership working., • Ensuring responsive, victim-centred action on domestic abuse cases., • Representing Housing Services at court, case conferences, and multi-agency meetings., • Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams., • Analysing service performance, KPI data, and developing strategies for continuous improvement., • Championing equality, diversity, and inclusion across service delivery., • Supporting emergency planning, service continuity and the council’s safeguarding responsibilities.About YouWe are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring:, • Experience managing teams in a housing management or neighbourhood services environment., • Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks., • A track record of delivering service improvement, driving performance, and managing change., • Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working., • Excellent communication, influencing, and relationship-building skills., • Ability to analyse data, manage budgets, and contribute to strategic planning., • Strong organisational skills with the ability to prioritise competing demands., • A commitment to equality, diversity, and delivering exceptional customer service.Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and developmentHow to ApplyIf you are an experienced housing management professional looking for your next step, we would love to hear from you.Apply today via Pertemps Network Group and take the next step in your housing career.

Field Service Engineer Location - Central London and Greater London Competitive Salary (DOE) The Role We’re looking for a skilled Field Service Engineer with at least 2 years of experience to join our Team in Central London. This is a customer-facing role where you’ll be responsible for maintaining, repairing, and installing office print equipment across client sites. Key Responsibilities Service and repair devices from leading manufacturers including Canon, Ricoh, and Kyocera Carry out on-site repairs in line with company service standards Perform preventative maintenance during scheduled and reactive visits Meet response times and deliver consistently high-quality work Install equipment, including basic networking setup and user training Provide excellent customer service with a professional and approachable manner Collaborate closely with the Call Control team What We’re Looking For Minimum 2 years’ experience in photocopier/printer maintenance Manufacturer training certifications (preferred) Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Excellent communication and customer service skills What We Offer Competitive salary (based on experience) Travel card, laptop, and mobile phone Generous annual leave Pension scheme Ongoing training and development opportunities Regular company social events If you’re a motivated engineer looking to grow your career in a supportive and dynamic environment, we’d love to hear from you. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

• Act as the lead engineer and company representative across the London area, • Attend reactive call-outs and arrange preventative maintenance visits?? Lead Fire & Security Engineer - LondonSalary: £40,000 - £60,000 (DOE)Type: Permanent | Full-Time | Monday-Friday?? The Opportunity Due to continued growth and strong customer demand, we're working with a well-established fire and security specialist that's expanding its engineering team in London. This is a standout opportunity for an experienced engineer who wants more than just a day-to-day service role. You'll act as the lead company representative in the London region, with genuine influence over service delivery and the chance to play a key role in helping establish and grow a new regional operation. You'll be joining a collaborative, supportive team that values quality, realistic workloads, and long-term job satisfaction — backed by structured training and clear progression routes into future management. ?? Key Responsibilities, • Act as the lead engineer and company representative across the London area, • Attend reactive call-outs and arrange preventative maintenance visits, • Schedule and manage your own workload, as well as coordinating work for others, • Carry out surveys to support quotations for remedial works, • Liaise daily with clients, fellow engineers, subcontractors, and suppliers, • Manage receipt and control of stock deliveries, • Commission fire alarm systems, • Service and maintain fire alarm systems, access control systems, and occasional CCTV systems, • Support future growth with opportunities to move into management ?? Essential Skills & Experience, • Strong knowledge of Advanced and Apollo fire systems, • Minimum 5 years' experience working on fire alarm systems, • Proven experience working on large projects, • Ability to work autonomously with a strong track record of self-management, • Competent across access control and CCTV systems, • Excellent written and verbal communication skills, • Proactive, solutions-focused, and able to use initiative, • Comfortable working in a fast-paced service environment, • Previous experience in a similar role within the fire and security industry ?? Package & Benefits, • Highly competitive salary (£40,000 - £60,000 DOE), • Company vehicle options, • Phone allowance, • Bonus scheme, • Private healthcare, • 25 days annual leave + bank holidays, • Continuous training and development, • Clear progression opportunities, including future management roles

IT Field Engineer (Entry-Level) – £100–£115 per day Full-Time & Part-Time Permanent Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We’re looking for individuals who are: • Passionate about technology with a desire to build a long-term IT career, • Comfortable travelling to different customer sites (own vehicle required), • Practical and hands-on. DIY or similar experience is a bonus, • Ex-military backgrounds are highly desirable What You’ll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: • Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals, • Setting up and configuring devices, including desktops, laptops, printers, routers, and other equipment, • Replacing and upgrading components such as memory, hard drives, screens, and power supplies, • Carrying out routine maintenance and health checks on IT equipment, • Following technical guides and documentation to complete tasks accurately, • Providing clear updates to the IT Support Desk or relevant Cerco contacts, • Keeping customers informed of progress, expected timelines, and issue resolutions, • Working independently on site, managing your time and workload effectively, • Completing basic reporting or job sheets after each visit, • Adhering to field service standards, safety requirements, and professionalism at all times, • Upholding Cerco’s reputation on every assignment through reliable, friendly, and quality service Training (If required) Before starting work, candidates complete our training, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This equips you with the essential knowledge to work confidently and safely in the field. Role Details • Job Types: Full-Time, Part-Time, • Pay: £100–£115 per day, • Work Environment: Field-based (on the road), • Benefits: On-site parking (where available), • Licence Requirement: Full, clean UK driving licence (required), • Enhanced DBS Check (required)

About the Role We are working with a highly regarded professional services organisation undergoing significant growth, where technology plays a key role in delivering business success. They are seeking an experienced End User Computing (EUC) Engineer to join their IT team, responsible for delivering a high-quality, secure, and reliable end user experience across the business. This is a hands-on 3rd line role within a fast-paced, client-facing environment. Key Responsibilities • Design, build, and support end user devices (laptops, desktops, mobile devices), • Provide 3rd line support for EUC-related issues, • Manage and support Microsoft 365 services (including OneDrive), • Administer endpoint management tools (Intune, SCCM, Autopilot), • Maintain standard operating environments and device configurations, • Package and deploy applications across the organisation, • Monitor and optimise user experience using DEX tools (e.g. Nexthink), • Develop and maintain PowerShell automation scripts, • Ensure endpoint security, compliance, and best practice standards, • Support Azure Virtual Desktop (AVD) environments and image managementKey Skills & Experience, • Proven experience in an EUC / Desktop Engineering role, • Strong knowledge of Windows 11 & Microsoft 365, • Experience with Intune, SCCM, Autopilot, • Solid understanding of Active Directory & Azure AD, • Experience with application packaging and deployment, • PowerShell scripting for automation, • Mobile Device Management (iOS) experience, • Strong troubleshooting skills across hardware and software, • Experience supporting users in a professional services environment, • Experience with Azure Virtual Desktop (AVD), • Exposure to Digital Employee Experience tools (e.g. Nexthink), • Experience with enterprise laptop environments (Dell/Lenovo), • Knowledge of document management systems (e.g. iManage)Benefits, • Hybrid working (2 days remote, 3 days onsite), • 26 days holiday + option to buy additional days, • Private medical insurance, • Life assurance, • Pension scheme with employer contribution, • Gym / wellbeing benefits, • Season ticket loan, • Bonus schemes and additional perksThe Candidate, • Strong customer-focused mindset, • Confident communicator with a professional approach, • Able to operate effectively in a fast-paced environment

Strategic Bid Architect / Pre Sales Solution Architect / Bid Solution Architect / Bid Architect - Solutions This is a pivotal role in shaping, validating, and presenting complex digital, data, and AI-enabled solutions that are commercially competitive, architecturally robust, and operationally deliverable. Acting as the senior solution leader, the role is accountable for designing and governing advanced, cloud-native, and data-driven architectures for strategic, complex, and high-value bids, showcasing our clients digital design ethos and technical excellence. They ensure that all proposals are aligned to customer outcomes, compliant with requirements, and consistent with enterprise standards and delivery capability - delivering winning, sustainable propositions for our client. Responsibilities: Working closely with the Growth and Business Development teams from the earliest stages of the bid, the Strategic Bids Architect ensures that the digital and technology elements of each solution are expertly crafted, exploiting emerging and advanced technologies to drive innovation, efficiency, and measurable improvement in customer outcomes. This includes responsibility for the selection and technical governance of strategic partners and suppliers. • Lead the design of end-to-end digital and AI-led architectures for large and strategic bids, integrating cloud, data, and intelligent automation., • Translate business and outcome requirements into integrated technical blueprints covering AI, analytics, applications, integration, and security., • Define and communicate the digital and data architecture vision - including use of generative AI, ML platforms, and automation accelerators., • Balance innovation with cost efficiency, delivery feasibility, and risk., • Act as the technical design authority during pre-sales and bid development., • Shape the digital transformation narrative within proposals, highlighting AI-driven differentiation and measurable outcomes., • Work closely with Sales, Bid, and Delivery teams to create compelling, winnable, and compliant proposals., • Lead technical orals and client workshops to validate and refine the proposed solution., • Commercial and Delivery Awareness - The architect must understand the commercial levers of bid success-how technology choices affect win probability, delivery margins, and long-term contract sustainability. This includes evaluating partner proposals, challenging assumptions, and ensuring alignment with enterprise architecture and delivery capability. Digital Architecture 10+ years designing large-scale digital transformation solutions - including AI, data platforms, and cloud architectures.AI & Data Expertise in AI/ML platforms (Azure AI, AWS SageMaker, Google Vertex AI), data governance, analytics, and responsible AI practices.Cloud & Integration Strong understanding of hybrid and multi-cloud architectures, APIs, microservices, and event-driven systems.Bid Leadership Proven record of leading solution design for major bid from first principles to solve complex customer problems.Commercial Insight Ability to align technical innovation with commercial strategy, value realisation, and delivery feasibility.Stakeholder ManagementConfident communicator able to engage CxO-level stakeholders and present complex solutions clearly.FrameworksKnowledge of TOGAF, AI governance frameworks (ISO/IEC 42001, NIST AI RMF), ITIL, and Agile methodologies.Tooling Familiarity with architecture modelling, GenAI design tools, and bid management platforms. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Main Purpose of Job Housing Advisor To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individuals needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility Housing Advisor To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. Excellent knowledge of negotiation and mediation techniques and their practical application A Relevant Experience Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment. Experience of working in a service within a pressurised and high profile environment within a multi-disciplinary team, providing a quality service. Experience of achieving performance targets and meeting departmental objectives Experience of providing quality advice and information to members of the public and of handling complaints and enquiries Housing Advisor Experience of producing high quality written communications to a corporate standard A Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and drive improved service. QualificationsQ1Educated to degree level standard or equivalent or demonstrable suitable experience

Analytics Manager London - hybrid - 3x a week Up to £90,000 This is an exciting opportunity to join a high-growth, data-driven organisation where you will directly influence approval strategy, risk decisions, and commercial performance. You will shape a new decisioning platform, work with top-tier analytics leaders, and make a visible impact across consumer and business products. The Company They are a fast-scaling technology business that enables consumers and businesses to access premium devices through a circular, sustainable model. Their platform supports the lease and reuse of tech products, helping customers access high-quality devices at competitive prices while reducing environmental impact. Backed by well-known investors and recently strengthened by further funding, they are entering their next major growth phase and expanding into new markets. This is an ideal time to join a mission-led, innovative team. The Role In this role, you will take ownership of strategic initiatives that optimise approval rates and customer conversion. You will: * Lead strategic projects focused on improving approval performance across multiple products. * Use SQL to interrogate complex, multisource datasets and derive insights that drive commercial decisions. * Design scalable data frameworks and tracking systems to enhance decision quality. * Work closely with Product, Engineering, Growth, Marketing, and Operations to integrate data, refine logic, and enhance decisioning. * Support the evolution of a new decisioning platform, ensuring it balances customer experience, risk, and commercial outcomes. * Bring analytical rigour to market changes, helping shape strategies across business and consumer product lines. Your Skills and Experience You will be a strong fit if you bring: * Strong commercial experience using SQL in complex, large-scale datasets. * A background in data-led decisioning environments. * Experience using data to influence commercial strategy and optimise performance. * The ability to collaborate across technical and non-technical teams. * A problem-solving mindset with the ability to balance multiple business objectives. * Bonus: Python experience and work with modern analytics tooling. What They Offer * Hybrid working with three days in the London office. * Stock options and access to the latest tech. * Generous holiday allowance with flexible usage. * Strong progression pathways with regular performance reviews. * Learning and development support. * Inclusive benefits, family-friendly policies, and regular team events. How to Apply If this sounds like the right next step for you, apply now to be considered.

Job Title: Fire Alarm & Nurse Call Engineer (Service & Maintenance) Salary: £35,000 - £45,000 DOE. Role Overview We are seeking a Fire Alarm & Nurse Call Engineer to carry out breakdowns, servicing, and maintenance across a range of systems and environments. The role involves working on both fire alarm and nurse call systems, ensuring high standards of safety, compliance, and customer service. Key Responsibilities • Service, maintain, and repair fire alarm and nurse call systems, • Attend breakdowns and fault-find across multiple system types, • Work on both wired and wireless nurse call systems, • Carry out routine inspections and preventative maintenance, • Ensure all work complies with industry standards and regulations, • Provide excellent customer service across all client sites, • Nurse call systems (including bedhead trunking systems), • NHS and healthcare facilities, • Private care settings, • Prisons, • Primary coverage: Central London, • 7:30am – 5:30pm (includes travel time), • Site hours typically 8:30am – 4:30pm, • Call-out rota: 1 in 6 weeks, • Standby allowance: £375 per rota, • Overtime rates:, • 1.5x (weekdays & Saturdays), • Salary: £35,000 – £45,000 (DOE), • Pension: 6% employer contribution, • Life insurance: 4x annual salary, • Sick pay: from day one, • Bonus scheme (company-wide performance bonus), • Additional perks:, • Health cash plan (Simply Health – Level 3), • 25 days annual leave + bank holidays, • Additional day per year after 5 years’ service (up to 30 days), • Company car provided (estate vehicle), • Personal use included, • Fuel card provided, • FIA Foundation qualification preferred (training provided if not held), • Ongoing manufacturer and in-house training, • Access to dedicated training facilities, • Clear progression pathways, • Opportunities to move into Lead Engineer and Regional roles, • Experience in fire alarm and/or nurse call systems (preferred), • FIA Foundation qualification (desirable, not essential), • Strong work ethic and positive attitude, • Good fault-finding and problem-solving skills SER-IN

A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to £41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current andformer tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: • Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears.* Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts* Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform.* Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies.* Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements.* Attending liaison meetings with Local Authorities and other external agencies as required* Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly.* Being responsible for the collection of rental income and other housing related debts.* Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge.* Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact.* Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments.* Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity.* Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required.* Preparing all paperwork for the service of notices, possession proceedings and evictions.* Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases.* Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential.Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in April 2026. Only applicants who feel they meet the above criteria need apply.

Senior ServiceNow Architect About the roleThe Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals. Your purpose is to establish governance models, anticipate risks, and enable sustainable growth-engaging across CxO, enterprise architects, and platform teams to influence decisions and ensure consistency across the program. What you will do • Define and maintain platform vision and strategy aligned to enterprise IT and business objectives., • Provide architectural guidance to ensure designs align with platform standards and leading practices., • Shape governance frameworks covering instance strategy, integrations, and data models., • Facilitate platform governance forums to drive consistent decisions across partners and teams., • Anticipate and mitigate platform risks (scalability, performance, technical debt)., • Influence adoption of leading practices across customer, partner, and ServiceNow teams., • ServiceNow embedded as a strategic enterprise platform with clear governance models in place., • Platform standards consistently applied across all delivery teams., • Technical risks reduced and scalability maintained., • Experience in leveraging or critically assessing how to integrate AI into work processes, decision-making, or problem-solving (e.g., AI-powered tools, automation, insights)., • 10+ years in ServiceNow, enterprise architecture, solution strategy, and program leadership., • Proven experience engaging at senior levels to influence platform direction and business outcomes., • Track record defining multi-workflow, enterprise-scale architectures and governance models., • Ability to operate as a program-level architect, guiding multiple teams and partners toward a unified vision., • Expertise in platform strategy, integration patterns, and complex delivery governance., • Target start: April 2026 · Duration: 6 months · Location: UK-wide; largely remote with travel to client sites in UK&I as required.

As a Full Stack Commerce Engineer (Consultant), you will support the design and delivery of AI-enabled commerce and experience solutions, working closely with senior architects, managers, and client stakeholders. What you will do * Support Client-Facing Engagements:Support client workshops and engagements by acting as a technical contributor, helping design use cases and platform solutions that apply Generative AI to real business challenges, under the guidance of senior technical leads. * Build AI-Powered Solutions:Contribute to the design and development of full-stack solutions from prototype through to production, including agentic workflows in Python and integrations with LLMs such as OpenAI/ChatGPT, Google Gemini, Nvidia, and Writer. * Work Across the Commerce Ecosystem:Support the integration of AI/ML capabilities with enterprise platforms, helping connect data and services across Commerce, PXM, CDP, DAM, CMS, and CRM systems. * Develop and Maintain Data Solutions:Design and implement database components using SQL and NoSQL technologies, supporting data pipelines and stored procedures that handle large-scale commerce and customer data. * Contribute to Delivery & Engineering Excellence:Collaborate within agile delivery teams, contributing to solution design, development best practices, and DevSecOps processes, while learning from senior engineers and architects across the Accenture Data & AI community.

Site Reliability Engineer Contract - 12 months Inside IR35 Hybrid working £400-550 per day depending on experience Job DescriptionMy client is looking for a skilled Senior Site Reliability Engineer to play a key role in improving the reliability, scalability, and operational performance of their production systems. This role works closely with product and engineering teams to enhance system reliability, architecture, deployment safety, and observability. Role Summary My client is seeking a Senior Site Reliability Engineer to join a centralized Technical Operations function, where you will lead reliability initiatives and support operations across a range of large-scale, customer-facing digital services. Operating within a centralized SRE model, you will partner with product and engineering teams while maintaining shared responsibility for production reliability, resilience, and scalability. The role includes participation in an on-call rotation supporting critical services, with shared ownership of overall system health. You will be responsible for defining reliability standards, influencing architectural improvements, managing complex incidents, and building automation to improve deployment safety and operational efficiency. Your work will directly support high-traffic systems used by a global audience. Key Responsibilities Reliability & Risk Engineering My client is looking for someone who can: * Identify systemic reliability risks and drive long-term preventative improvements * Define and refine SLIs, SLOs, and error budgets aligned with business and customer outcomes * Lead complex incident management, post-incident reviews, and remediation planning • Depth at Networkign Fundamentals - trouble shoting network infrastructure is key You will: * Review and influence system architecture to improve scalability, availability, and fault isolation * Design strategies for high availability, graceful degradation, and disaster recovery * Evaluate trade-offs between performance, cost, and operational risk CI/CD & Deployment Safety The successful candidate will: * Improve deployment pipelines and implement automation to reduce risk and accelerate delivery * Implement safe deployment strategies such as canary releases and blue/green deployments * Ensure strong rollback and recovery mechanisms Observability & Performance You will be expected to: * Build and enhance observability solutions including metrics, logging, and tracing * Work with teams to reduce alert fatigue and improve signal quality * Diagnose performance bottlenecks across infrastructure and applications Infrastructure & Automation My client is seeking someone who can: * Design and operate cloud-native, containerised workloads at scale * Use Infrastructure as Code to build and manage resilient platforms * Develop automation to reduce manual effort and operational risk Cross-Functional Leadership You will: * Mentor engineers and promote SRE best practices across teams * Collaborate with engineering, product, and security stakeholders to improve system reliability Required Qualifications My client is looking for candidates with: * A degree in Computer Science, Engineering, or equivalent practical experience * Strong experience designing and operating CI/CD systems with deployment safety practices * Excellent communication skills with the ability to influence cross-functional teams * 7+ years of experience in SRE, production engineering, or systems engineering roles * Strong knowledge of distributed systems concepts, including consistency and failure handling * Hands-on experience with major cloud platforms (e.g., AWS, GCP, Azure), including multi-region environments * Strong experience with Kubernetes and container orchestration at scale * Proficiency in at least one programming language such as Go, Python, or Java * Proven experience managing high-severity incidents and leading remediation efforts Preferred Qualifications Ideally, candidates will also have: * Experience with multi-region or multi-cloud architectures * Familiarity with observability tools such as Prometheus, Grafana, or Datadog * Previous mentoring or technical leadership experience * Experience with Infrastructure as Code tools such as Terraform or CloudFormation * Exposure to AI-assisted tooling for incident analysis or operational efficiency Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.

Ping Identity IAM Architect (Principal Level) - Financial Services Robert Half (an S&P 500 company) is supporting a global consulting firm as they engage an interim associate to support their end client on a high-profile Identity & Access Management programme within Financial Services. This role will play a key part in shaping and delivering a centralised Identity Provider (IDP) capability across multiple externally facing applications, with a focus on Ping Identity technologies and modern authentication protocols. Assignment Details • Day Rate: £600-6650 per day + 12.07% additional holiday pay (via PAYE model - gross basic rate with additional pay, no umbrella fees and employer's NI & tax already deducted at source so no further deductions), • Location: Hybrid(occasional London presence if required), • Duration: Initial 6 months (April-September) with strong likelihood of extension, • Provide architectural leadership across multiple IAM initiatives within Markets and Workspace programmes, • Define and shape a centralised IDP strategy leveraging Ping Identity stack, • Lead design discussions across OIDC/OAuth2-based authentication services, • Support design and rollout of Multi-Factor Authentication (MFA) capabilities including POC and user impact considerations, • Contribute to upgrade strategy from PingAM 7.x to 8.x (EOL driven), • Work closely with internal teams to align solutions with existing AWS-hosted architecture and CI/CD pipelines, • Strong experience as a Principal / Lead IAM Architect within complex enterprise environments, • Deep expertise across Ping Identity suite (PingAM, PingDS, ideally PingFederate), • Proven delivery of OIDC / OAuth2 authentication frameworks at scale, • Experience designing and implementing MFA solutions across customer-facing platforms, • Strong understanding of IAM architecture within AWS environments, • Experience working in Financial Services or regulated environments, • Ability to operate both at strategic design level and hands-on technical delivery Pre-Engagement Checks: Able to provide 2 recent professional references & Willing to undergo financial and criminal background checks Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Aatom Recruitment is hiring on behalf of Local Authority for the role of RQ1710277 - Leasehold Advisor Job Title: RQ1710277 - Leasehold Advisor Contract Duration: 3 Months Hours per week: 36 Seeking skilled and experienced Leasehold Advisors to support our Housing Services, Collections, and Sales & Acquisition teams. This is a critical frontline role, ensuring that leaseholders receive accurate information, timely service, and excellent customer care. Working across various Housing Service Centres within the borough, the Leasehold Advisor will process a wide range of leasehold-related transactions, handle complex enquiries, and carry out technical service charge calculations. The ideal candidate will have strong analytical capability, confidence managing financial data, and a solid understanding of leasehold legislation, including Section 20 requirements. Key Responsibilities Customer & Stakeholder Engagement • Handle complex queries from residents, leaseholders, tenants, staff, legal representatives, and external stakeholders via email, phone, and in-person., • Respond to accounts-related enquiries from lessees and sales applicants professionally and efficiently., • Ensure high standards of customer care at all times. Leasehold Services • Process applications for home ownership schemes, lease extensions, alterations, assignments, and property sales., • Liaise with solicitors and legal representatives to provide accurate assignment information and register notices., • Support leaseholders with payment advice and dispute resolution. Service Charge & Financial Responsibilities • Calculate both estimated and actual service charges (revenue and capital), ensuring compliance with all statutory, contractual, and policy requirements., • Produce accurate calculations for lessees, with full reconciliation against Council systems and complete audit trails., • Produce statutory Section 20 Notices, ensuring all information meets legislative and Council standards., • Prepare all documentation required for issuing major works bills, assessing liabilities in accordance with lease terms and Section 125 limitations., • Ensure accuracy of bills and create/maintain full audit trails., • Support the collection of service charge and major works income, meeting income targets. What This Role Will Achieve The Leasehold Advisor will: • Improve accuracy and timeliness in service charge production and leasehold-related processes., • Strengthen financial controls relating to income collection and statutory billing., • Reduce service backlogs and contribute to a more responsive and efficient housing service., • Enhance customer satisfaction by delivering reliable, accurate and informed advice. Who You Will Work With The postholder will have regular contact with: • Leaseholders and tenants, • Staff at all levels across Westminster City Council, • Solicitors and external service providers, • Internal Council departments and external agencies Essential Experience and Technical Skills Experience • Prior experience working within the leasehold sector (essential)., • Experience preparing and managing service charges and major works bills., • Understanding of Section 20 and Section 20B legislative requirements., • Experience working with financial controls and audit trails. Technical Skills • Strong spreadsheet skills (essential)., • Confident working with Office 365., • Ability to analyse financial data and produce accurate calculations. Core Skills • Excellent written and verbal communication skills., • Ability to work onsite at various locations across the borough., • Strong organisational skills and ability to manage complex caseloads., • High attention to detail and accuracy.

Senior Housing Officer – Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially. Key Responsibilities • Lead, motivate, and develop a team of Housing Officers, • Monitor and control team budgets in line with financial regulations, • Work strategically with other departments to support neighbourhood plans, • Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes, • Embed a strong culture of customer focus, ensuring service standards are met, • Oversee case management for nuisance and anti-social behaviour, • Support front-line officers in addressing vulnerability and signposting residents to appropriate services, • Build positive relationships with residents, councillors, MPs, police, and third-sector partners, • Ensure compliance with equality, diversity, and health and safety policies About You Essential Skills & Experience: • Proven experience in housing management, including team leadership, • Strong performance management and people development skills, • Ability to manage budgets and resources effectively, • Excellent communication and stakeholder management skills, • Experience in enforcing tenancy agreements and leasehold covenants, • Knowledge of anti-social behaviour case management, • Understanding of vulnerability issues and signposting, • Relevant housing or management qualification desirable but not essential Candidate Requirements Required Documents at Submission: • Proof of eligibility to work in the UK, • Criminal Convictions Declaration, • Contract / Key Information Document, • 3 Years of References / Work History Interview Details Target Interview Date: 13 April 2026 (On-site) Interview Location: Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.

The main purpose of the role: Benefit Assessor To undertake a range of generic work activities centered around the prompt and accurate assessment of all types of claims for Housing Benefit and Council Tax Support. Specific duties and responsibilities Benefit Assessor To undertake all work activities involved in assessment of new claims, changes in circumstances and ATLAS notifications • Electronic Document Management scanning and indexing, • Verification of evidence, pre-assessment and requests for further information, • The complete final determination in accordance with the regulations, • Notification of determinations and quality assurance of letters, • Correct and full determination on overpayment recovery, • Correct subsidy coding of any overpayments and claim time stats, • To undertake the work activities involved in the determination of new claims and changes in circumstances including overpayments determination and recovery level decisions, • To undertake all assessment work activities above in accordance with the benefit regulations and internal operational procedures and guidelines, • To undertake all assessment and (re) determination work activities above using the Academy Benefits system and IDOX workflow and document management IT system, • To respond to customer enquiries across a range of benefit issues, especially when receiving customer queries for cases previously assessed / re assessed by self, • To provide support to Claim Support Team by personally dealing with phone and reception callers in respect of HB, CTS and DHP enquiries, and first stop Housing queries, • To liaise with HB officers, other internal Housing and Council Tax officers and external partner bodies in order to resolve outstanding claim issues and queries for customers, • To adopt one or more specialisms in addition to core competency frameworks in order to support personal development, variety of tasks and office support flexibility, • To work to a challenging set of personal performance objectives, targets and assessment quotas as part of annually revised personal performance plan, • To work actively in accordance with a regularly updated set of corporate and department procedures and to keep in touch with any changes Good standard of education with GCSE in English language or equivalent, grade C or abov Experience Benefit Assessor working with Housing benefit and Council Tax Support regulations working in a demanding team environment working with clear processes and procedures using computers in a processing environment Experience of the Academy Housing Benefits IT system dealing with people in a sensitive situation

Company description: Scania GB Job description: HGV Breakdown Technician – Maidstone Shift Pattern: Rotating shift pattern: Week 1: Monday to Friday 06:00–15:00 (On Call), Week 2: Monday to Friday 15:00–23:00 (+ Weekend on call) Salary: Competitive salary, plus additional standby pay Training provided – if you are a qualified technician, we can provide the breakdown training. An excellent benefits package, including: · In-house technical training and clear progression routes · Overtime available · Annual bonus eligibility · Enhanced parental leave · 25 days’ holiday (rising with service) plus public holidays · Company-matched pension scheme · Life insurance (4× basic salary) · Access to a loan car scheme · Branded overalls and PPE provided · Discounts at major retailers, including grocery brands We’re looking for a skilled and motivated HGV Technician to join our Maidstone team as our Breakdown Technician. If you’re experienced in heavy vehicles or you’re a technician from automotive, plant, agricultural, or military engineering looking to step into the HGV world, this is a great opportunity to develop your career with a leading manufacturer. Breakdown training provided! What you’ll be doing: · Responding to roadside breakdowns and carrying out fast, safe, and effective repairs · Diagnosing faults using the latest diagnostic equipment · Completing servicing, maintenance, and mechanical repairs on HGVs · Delivering a high standard of customer service while working independently · Ensuring all work is completed with safety front of mind About you: · Strong mechanical and diagnostic skills · A proactive, safety-focused approach · The ability to work independently and under pressure · Experience as an HGV, LCV, car, plant, agricultural, or military technician Next steps 1. Apply today if the role matches your skills and ambitions., 2. Our recruitment team will be in touch., 3. Shortlisted candidates will speak with the hiring manager., 4. You’ll be invited for a tour of the workshop and facilities. If you require adjustments during the application process, contact our Recruitment Team at

Join Our Team as a Technical programme Manager - GenAI Safety & Experience (Customer Operations)! Are you ready to take on a pivotal role at the forefront of the GenAI revolution in customer support? We're on the lookout for a passionate and skilled Technical programme Manager to help us elevate safety and user experience standards in an AI-driven world. This is an exciting opportunity to be part of a transformative journey where your expertise will help shape the future of customer interactions! Position Details: Location: E1, London (hybrid)Contract Length: 12 months (with potential for extension)Start Date: ASAPWorking Hours: Monday to Friday, 9 AM - 6 PMPay Rate: £52.49 per hour Your Mission:As our Technical programme Manager, your core focus will be on ensuring that our GenAI tools not only scale effectively but also maintain and enhance safety detection capabilities. This role isn't just about automation; it's about creating a digital safety net that understands nuance, intent, and urgency. What You'll Be Doing: Standard Setting: Develop the criteria for "safe" and "empathetic" AI interactions in high-stakes scenarios.Tooling Rollout: Oversee the implementation of innovative GenAI features for safety investigations and risk detection.Risk Mitigation: Conduct "Red Teaming" on support bots to protect against safety protocol breaches.Cross-Functional Leadership: Collaborate with teams across Product Engineering, Legal, Privacy, and Global Safety Operations. The Profiles We Need:We're seeking "T-shaped" experts who can bridge the worlds of Product, Tech, and Data. Here's what you'll bring to the table: 1. Product & Technical programme Management (The Architects):- Drive the roadmap for GenAI integration within safety workflows.- Define the "Safety Standard" for AI responses and manage LLM-powered triaging.- Success Metric: Reduce "Safety False Negatives" and ensure smooth transitions from AI to human safety agents., 2. Data Science & Analytics (The Strategists):- Build feedback loops to train our safety models.- analyse conversational data for edge cases and perform sentiment analysis.- Success Metric: Improve model precision/recall for high-risk keywords and enhance "Safety Resolution Score." Qualifications: Experience: 7+ years in Product Management, TPM, or Data Science, ideally in Trust & Safety or Customer Experience.AI Fluency: Strong understanding of LLMs, prompt engineering, and ethical AI implications.Analytical rigour: Proficiency in SQL; familiarity with Python/R is a bonus for Data Science tracks.Adaptability: Thrives in high-growth, ambiguous environments while prioritising safety protocols. Why Join Us?If you are driven, innovative, and ready to lead in the exciting realm of GenAI, we want to hear from you! This is your chance to make a real impact in a rapidly evolving industry. Apply Now!Ready to embark on this journey with us? Click the link below to apply and become a key player in shaping the future of customer support! Let's set new benchmarks in safety and experience together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Machine Learning Engineer £700-750/day overall assignment rate to umbrella Fully remote 6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation and purpose. As a Machine Learning Engineer, you'll help maintain the stability and performance of core data and ML systems across Europe. This technical engineering role focuses on reliability, optimisation and critical fixes, ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. We're looking for individuals with: • Experience: Proven background as a Machine Learning Engineer., • Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib)., • Data transformation & manipulation: experience with Airflow, DBT and Kubeflow, • Cloud: Experience with GCP and Vertex AI (developing ML services)., • Expertise: Solid understanding of computer science fundamentals and time-series forecasting., • Machine Learning: Strong grasp of ML and deep learning algorithms (e.g. Logistic Regression, Random Forest, XGBoost, BERT, LSTM, NLP, Transfer Learning). Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Senior Systems Engineer Location: North LondonEmployment Type: Full-time About the Role We are seeking a Senior Systems Engineer to join a dynamic team working on innovative technology projects. This role covers the full systems engineering lifecycle—from concept through to delivery and acceptance. You’ll collaborate across multiple disciplines and contribute to the design, integration, and testing of complex systems. Key Responsibilities • Participate in all phases of the systems engineering lifecycle., • Design, integrate, and test systems across software, mechanical, and electrical domains., • Produce accurate technical documentation, specifications, and reports., • Provide mentoring support to junior colleagues., • Engage with customers and stakeholders in a professional, customer-facing capacity., • Degree in Engineering, Mathematics, or Physics (or equivalent experience)., • Proven experience in systems design, integration, and test., • Strong understanding of product lifecycles from concept to delivery., • Excellent communication and interpersonal skills., • Knowledge of radar or radio systems., • Familiarity with communications protocols (RS485, RS232, TCP-IP, CANBus)., • Experience with external verification standards (MIL STD, Def Stan, IEC)., • Hands-on experience with test equipment and fault-finding., • Adaptable, resourceful, and proactive., • Strong problem-solving skills and attention to detail., • Effective time management and presentation skills.

Location: On-site (Chessington, KT19)Employment Type: Full-time About the Company A growing UK technology company specialising in professional broadcast and audio transmission equipment is seeking a motivated and technically minded individual to join their team. The business supplies products worldwide to broadcasters, integrators and distributors, and is expanding rapidly across international markets. The Role This is a unique hybrid position that blends hands-on manufacturing engineering with customer-facing technical support. You will be involved in assembling and testing electronic products while also supporting customers throughout the full product lifecycle — from pre-sales queries to after-sales troubleshooting. It’s an ideal opportunity for someone who enjoys both practical engineering and engaging with end users. Key Responsibilities Manufacturing / Engineering • Assemble light PCB and mechanical components, • Conduct product testing and quality checks to ensure performance standards, • Use test equipment such as multimeters, signal generators, and spectrum analysers, • Fault-find and troubleshoot electronic units, • Record test results and maintain accurate technical documentation, • Respond to customer enquiries via email, phone, WhatsApp and online channels, • Provide remote troubleshooting and installation guidance, • Maintain strong customer relationships and ensure high satisfaction Essential: • Background or degree in Electronics, Audio, RF, Telecommunications, IT or similar, • Strong communication skills (English), • Ability to produce / maintain technical documentation, • Customer-focused mindset with strong problem-solving skills, • Previous experience in a similar customer-technical role, • Additional languages (e.g. Spanish), • Familiarity with CRM systems and international customer communication, • Career development path, with opportunities to move into Technical Specialist or Product Management roles, • Full training provided in broadcast technology and RF systems, • Supportive and flexible working environment, • Competitive salary + performance-related incentives, • Visa sponsorship available after 12 months, • Open to graduates looking to start their career

Field Service Engineer ( Gym/ Fitness Equipment)£35,000 (DOE) + Flexible hours + Van + Fuel Card + Door to Door Pay + Overtime + Phone + Tablet + Great Training + Progression + Opportunity for international travelMonday - Friday DAYS ( flexible / own hours )LONDON / BERKSHIRE - any locations consideredAre you an Engineer with a background in the fitness/gym industry looking to join a leading UK company where you with receive technical training, combined with optional overtime to significantly boost your earnings whilst working with blue chip clients ?This is a great opportunity for a Service Engineer to become a technical expert on bespoke gym equipment within a thriving and expanding industry in a role that offers variety, technical training, and recognition for your hard work. You will have the opportunity to manage your own workload whilst working hours to suit your lifestyle & you will be covering a local patch in a customer facing role.This company are the market leaders in the installation, maintenance and repairs of gym equipment. They work with a whole host of blue-chip companies and are looking for passionate Engineers with previous industry experience to join their successful team in a field-based position.This is a great opportunity to work for a prestigious company where you will be highly valued for your contribution alongside massively increasing your earning potential through overtime & door to door pay. In addition to this there are future opportunities for international travel & progression as such this is an opportunity not to be missed!The Role: * • Servicing, Installation and maintenance a variety of Fitness/ Gym equipment, • Small patch size working in a 2-hour radius around your address, • Ability to plan your own workload & work hours to suit your needs, • Full OEM Technical Training provided to develop you as a task expert, • Electrical or mechanical Engineer with previous experience in the Gym / fitness industry looking for a field service position with flexible hours & technical training, • Full UK Driving license Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

JG228 – Forklift EngineerLocation: RomfordSalary: £30,000 - £37,500 + Overtime + BenefitsOverview:First Military Recruitment are currently seeking a Forklift Engineer on behalf of one of our clients.The successful candidate will be responsible for carrying out routine maintenance and repairs to long/short term machines and customers owned equipment. Ensuring best practice with quality and professionalism are met at all times and to maintain customer satisfaction.Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.Duties and Responsibilities: • Servicing and repair of forklift trucks and other lifting equipment., • Carrying out routine maintenance., • Checking oil and fuel levels., • Checking all related hoses and connections., • Steering and brake checks., • Basic electrical checks – brake lights etc., • Liaising with customers regarding their individual requirements., • Submit accurate parts requisition information to Head Office., • A good mechanical engineering background is essential., • Customer focused., • Ability to work as part of a team or on an individual basis where required., • Excellent time management skills, • Excellent communication skills – both verbal and written., • Experience with forklift trucks, military, agricultural or plant equipment is highly desirable.

Your Company:NET Recruit is proud to be partnering with a leading specialist in the maintenance of critical air conditioning and chiller equipment. Renowned for its exceptional training, advanced technology platforms, and refined operational processes, the business continues to experience sustained growth across the industry. A fantastic opportunity has now arisen for an experienced AC Service Engineer to join the team, supporting clients across London and within approximately 40 miles of the city.Your Roles and ResponsibilitiesWhile in this role your duties may include but are not limited to: • Supporting Air Source Heat Pump installations alongside an AC Fitter, • Carrying out plumbing works relating to HVAC systems, • Conducting chlorination, sealed system testing and minor plumbing repairs (e.g. pumps and valves), • Performing inspections, fault-finding and maintenance on plumbing fixtures, systems and associated equipment, • Installing mechanical or plumbing systems as required, • Responding to urgent call-outs and resolving issues promptly and professionally, • Collaborating with multi-disciplinary engineers to address complex problems, • Maintaining accurate job records and material usage, • Delivering a high standard of customer service during all site visitsWhat You Will Need To Apply:Please apply ONLY if you meet the following criteria:, • Proven experience in plumbing, ideally within commercial or site-based environments, • Relevant plumbing accreditations, such as City & Guilds Level 2 Plumbing and NVQ Level 3 Plumbing, • Good working knowledge of mechanical equipment and installations, • Experience with or interest in ASHP technology (advantageous but not essential), • Ability to read CAD plans and use IT systems confidently, • Strong communication skills and a professional, customer-focused approach, • Problem-solving ability and sound decision-making skills, • Physical fitness and the ability to work across varying site conditions, • A valid driving licence and CSCS skills card, • Gas qualifications are beneficial but not requiredWhat you will get in Return:This exciting opportunity is ideal for a motivated technician seeking to advance their career and gain valuable knowledge and experience in the HVAC industry within a leading and highly successful business. The position holder will work within the wider engineering team on a range of HVAC projects and support more senior members of staff with complex work.The business will offer the successful candidate a starting salary of up to £50,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, additional strong holiday allowances, and other work benefits, including an excellent pension. This opportunity will provide valuable skills and knowledge, and fantastic opportunities in the future to develop and better the candidates’ prospects moving forward.If this exciting opportunity interests you, then please don't hesitate to contact:Suzi Kocovska - Recruitment PartnerM: 07743 971752E:

• Service, maintain, and install fire extinguishers, • Previous experience working in high-security clearance buildings (essential), • Relevant certifications (e.g. BAFE, FETA, or equivalent)About the RoleWe are seeking an experienced and reliable Fire Extinguisher Engineer to join our growing team, covering London and the South East. This is a field-based role involving the servicing, maintenance, installation, and inspection of portable fire extinguishers and associated fire safety equipment across a variety of client sites, including high-security environments.Key Responsibilities, • Service, maintain, and install fire extinguishers in accordance with current British Standards (BS 5306), • Conduct routine inspections and provide detailed service reports, • Identify and rectify faults or compliance issues, • Advise clients on fire safety requirements and best practices, • Ensure all work is carried out safely, efficiently, and to a high standard, • Maintain accurate records and documentation, • Represent the company professionally at all timesRequirements, • Proven experience as a Fire Extinguisher Engineer (essential), • Previous experience working in high-security clearance buildings (essential), • Relevant certifications (e.g. BAFE, FETA, or equivalent), • Strong knowledge of fire safety regulations and standards, • Full UK driving licence, • Ability to work independently and manage your own workload, • Excellent communication and customer service skills, • Willingness to undergo security vetting as requiredDesirable, • Experience working in government, defence, or other secure facilities, • Additional fire safety qualifications (e.g. alarms, emergency lighting)What We Offer, • Competitive salary based on experience, • Company vehicle, tools, and uniform, • Overtime opportunities, • Ongoing training and career development, • Supportive team environmentHow to Apply If you are a skilled Fire Extinguisher Engineer with experience in high-security environments and are looking for your next opportunity, we’d love to hear from you.

We’re looking for a dedicated Lift Engineer to carry out call-outs, repairs, and planned maintenance on a wide range of passenger and goods lifts across your designated area.Lift EngineerPermanent4 on / 4 off shift pattern (12-hour shifts 5pm-5am) Night Shift Salary is DOEGreater LondonLift EngineerJob Description • Attend breakdowns, repairs, and routine maintenance visits on vertical lifts, • Work safely at all times, following health & safety procedures, • Deliver a consistently high standard of service and customer care, • Use digital systems to log work and improve first-time fix rates, • Support and mentor apprentices when required, • Take part in the out-of-hours call-out rotaLift EngineerEssential Experience/Skills/Qualifications, • Experience working on passenger and goods lifts, • Strong mechanical and electrical engineering knowledge, • NVQ Level 3 (or working towards with good progress), • Excellent communication and a customer-focused approach, • Full UK driving licence and willingness to travel, • Company vehicle, tools, and PPE providedLift Service EngineerCompany Benefits, • 25 days + bank holidays, • Company vehicle, tools, and PPE provided, • Flexible working hours, • Voluntary Activities, • Cycle to work scheme, • Rewards scheme, • Life Assurance Scheme, • Learning and Development Opportunities, • Sports and Social ClubIf you feel you’re a good fit for this position, please click ‘apply’

Nursery Assistant Key InformationLocation: Teddington, Richmond upon Thames, Greater London, United Kingdom Greater London TW11 9HQContract Type: Full-time 42.5 hours per week Contract Length: PermanentSalary: £12.71 – £12.75 gross per hour (£26,640.16 - £25,724.00 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development, and working in a role where you can have fun, be creative, and help develop little minds? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome an Nursery Assistant to our friendly and dedicated team in Teddington, Richmond upon Thames, Greater London, United Kingdom. Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines A commitment to working within Early Years Childcare Desirable: Previous nursery experience Paediatric First Aid Food Hygiene What You’ll Be Doing Responsibilities: Use a friendly approach with parents and carers, children, and colleagues Provide a safe, stimulating, and educational environment for the children to learn, play, explore and develop. Maintain a homely environment for all children, which is clean and organised Implement interesting and inspiring activities for children to learn through play Build relationships with Key Children, record their interests and achievements through observations Ensure that you understand and follow company Policies and Procedures Safeguarding is a shared responsibility to protect children, parents, and staff from harm Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures. Other responsibilities: Attend and actively participate in staff meetings and training, parent information sessions and functions as appropriate; including marketing events and activities that may run during the evening or at the weekend Treat all personal and sensitive information relating to staff, children, families, visitors, nursery or the company with utmost integrity and confidentiality Undertake any other duties to ensure the smooth running of the nursery, and the safety and wellbeing of children, staff and families. Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling interviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Nursery Assistant position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1

• Sales Engineer (UK home based, current SC cleared), • Engineer, • United Kingdom (Home-Based)Sales Engineer (UK home based, current SC cleared)Location: Remote (UK-based) - with travel to customer sitesSalary: £90,000 - £120,000 +20% bonus + car allowance + extensive benefits package Our client is at the forefront of digital transformation, supporting the world's most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance.Key Requirements: We are looking for a client-facing technical expert with deep presales experience, capable of operating in complex and secure environments.Role & Responsibilities: As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders.Responsibilities include:, • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Mentoring Sales Engineers, attending client meetings alongside them, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiativesRemote Working: Officially home-basedMust be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales EngineersLocation Preference:, • Preference for candidates based in Central or Southern UK, • Northern England considered for exceptional talentEssential skills and experience:, • Current SC clearance, • 5+ years' experience in IT, with 2+ years in presales, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Operating systems - Linux, Windows, • Cloud and virtualisation technologies - SDN/NFV, Public/Private Cloud, • Performance tools - HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications - CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Excellent communication and presentation skills - verbal, written, and visual, • Comfortable with 60-70% UK travelDesirable qualifications:, • Degree in Computer Science, Software Engineering, or equivalent technical military training., • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Track record of mentoring technical presales teamsWhy is this a great opportunity? Our client is at the forefront of digital transformation, supporting the world's most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance.Salary From £90,000 to £120,000 + 20% bonus + car allowance + extensive benefits package IND 123

Senior Support Engineer About Our Client Our client is a young, design-led healthcare technology company helping over 2,000 private doctors across the UK run their practices more effectively and efficiently, with their web and mobile platform, and hundreds of thousands of their patients. For too long, medical software has been clunky, user-hostile and complicated, and they are changing that. Several customers have independently described them as ‘the Apple of practice management software’. They are a bootstrapped, profitable and remote-first company of 25 people with 6 Full Stack Engineers including the company’s founder. Having been remote from day one, they fully believe in its benefits. They do have a lovely office in London by the river for in-person collaboration when required, but this is not mandatory as they know some like in-person working and some prefer fully remote. About You Our client is looking for a Senior Support Engineer who thrives on solving real customer problems through hands-on technical work. You’ll sit at the intersection of their support, engineering, and data migration teams – a true technical generalist who enjoys variety. This is a great fit for a strong Developer who wants to take full ownership of debugging, fixing, and enhancing real-world product issues that impact doctors and patients. You’ll work on: • Investigating and resolving bugs or issues raised by our client’s team of Customer Support Specialists., • Making small-to-medium feature tweaks (e.g. modifying exports, adjusting logic)., • Writing Ruby scripts and jobs for post-migration data cleanup or updates., • Collaborating with Developers and support staff to triage, prioritise, and resolve issues., • Strong experience with Ruby on Rails (Rails 7, Ruby 3.4)., • Proficiency with React, TypeScript / JavaScript, and PostgreSQL., • Comfort working in a Linux-based environment (AWS ECS, command line)., • Great debugging and troubleshooting skills – you enjoy getting to the root of problems., • Fluent, friendly communication – especially with non-technical users., • A proactive, independent mindset – you get things done without handholding., • Sysadmin experience., • Fully remote with flexible working, based around UK hours., • Meaningful product used by thousands of doctors and patients every day., • Calm, supportive, and highly autonomous culture., • Direct involvement in product decisions and fixes that impact real people., • Competitive salary.

Role Description This full-time Field Service Engineer role is based in West/Central London. You will be assigned a specific area to manage, as we believe that getting to know your clients is the most important factor in delivering great service. Your area will predominantly consist of countertop and floor-standing coffee machines, so experience in this category is required. Working with the wider Service Desk and Technical team, you will be visiting sites to conduct PPM, breakdown calls courtesy visits. As we continue to grow, you will also assist in the installation of machines at new sites. Key Responsibilities: Installation & Maintenance: • Install and set up new vending machines at customer sites, ensuring they are fully operational and meet all safety and operational standards, • Planned preventative maintenance visits across your set area to reduce future breakdown calls, • Reactive breakdown calls, responding within the agreed SLA for each client Troubleshooting & Repairs: • Diagnose faults and carry out repairs on vending machines, including electrical, mechanical, and software issues, • Identify and order necessary spare parts to resolve problems quickly and efficiently Customer Interaction: • Provide on-site support to clients, explaining machine operations and answering any technical queries, • Maintain positive relationships with customers, ensuring a professional and helpful approach at all times Technical Documentation & Reporting: • Complete service reports detailing work completed and any follow-up actions required, • Maintain accurate records of service visits, machine status, and parts usage Requirements: • Previous experience in a field service engineer role, preferably within the vending, coffee machines, or related industries, • Strong technical knowledge of vending machine operations, including electrical and mechanical systems, • Excellent troubleshooting and problem-solving skills, • Ability to work independently and manage time effectively, • Strong customer service skills and the ability to communicate technical information to non-technical users. Qualifications: • A relevant technical qualification (e.g., electrical, mechanical, or engineering qualifications) is desirable, • Full UK driving license (No more than 6 points)., • Previous experience working with vending machines, coffee equipment, or similar systems. Examples include Cimbali, WMF, Coffetek and Evoca machines, • Knowledge of vending machine software and remote monitoring systems.

Regional Field Service ManagerSouth East - Berkshire, Surrey, London, Kent£50,000 - £55,000 + 10% Bonus + Company Vehicle + Medical + Training and Progression Are you a service manager, with an electromechanical background, looking for a leadership role with a prestigious international manufacturer? Are you looking to join a company that will invest in your development, within a proven track record of promoting and developing staff?This role offers great autonomy to lead and develop a regional service team, alongside a highly competitive salary and benefits package. The company are industry-leading manufacturers with a global presence. They are well known for producing high-quality commercial equipment, supplying into some of the most well-known restaurants, bars, hotels, hospitals, universities and other commercial environments. This is a regional Service Manager position responsible for overseeing a team of around 12 field service engineers across London and the South East. You will manage service delivery, engineer performance, customer satisfaction, and operational efficiency while working closely with senior management. Full product and systems training will be provided. This role would suit a technically minded service manager, looking to join a prestigious, global manufacturing company with a passion for developing people and improving service performance. George MallettREF - 4782 The Role:* Service Manager - Regional Field Service Team* Coaching, mentoring and performance management of engineers* Ensuring service KPIs, SLAs and customer satisfaction are met* Liaising with customers, internal departments and senior leadership Candidate Requirements:* Previous experience leading a team of service engineers* Previous hands on technical experience* Single and Three phase knowledge* Full UK driving licence Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Service Manager, Operations, Facilities, Engineering Manager, Field Service Manager, Regional Service Manager, Maintenance Manager, Catering Equipment, Coffee Machines, White Goods, Electromechanical, London, Surrey, Kent,

New Business ITSM Sales Executive / ITSM Solutions Sales Location: Hybrid – Watford (3 days per week in office) Type: Full-time Salary: £60,000 – £80,000 + Commission (OTE £120,000 – £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role, focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role in expanding our presence across the ITSM landscape. Key ResponsibilitiesNew Business Development & Lead Generation • Drive new logo acquisition through outbound prospecting, targeted campaigns, and networking, • Identify and engage decision-makers across IT, Operations, and Service Management, • Qualify, nurture, and convert leads using a consultative, value-led approach, • Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales NavigatorSolution Sales & Deal Management, • Lead discovery sessions to understand customer ITSM challenges and requirements, • Deliver tailored demos, presentations, and proposals aligned to business needs, • Manage complex, multi-stakeholder sales cycles effectively, • Own the full sales lifecycle from prospecting through to close and handover, • Position solutions as strategic partnerships that enhance service delivery and efficiencyIndustry Expertise & Collaboration, • Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management), • Share customer insights to support go-to-market and product strategies, • Collaborate with Marketing, Product, and Partner teams, • Maintain accurate pipeline management and forecastingWhat We’re Looking ForRequired Experience & Skills, • Proven success in new business (“hunter”) sales within ITSM or IT services environments, • Experience selling ITSM solutions or services, • Strong understanding of managed services and recurring revenue models, • Experience managing complex B2B sales cycles, • Excellent communication, presentation, and consultative selling skills, • Self-motivated, results-driven, and accountableDesirable, • Knowledge of ITSM frameworks such as ITIL or SIAMAdditional Information, • Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ, • Global offices across London, Finland, USA, and Germany, • Collaborative, growth-focused environment with strong autonomy and support

Onsite Service Delivery Manager Location: London / Hybrid (5 in 10 days in office) with occasional travel to HampshireHours: 35 per week We’re looking for an experienced Onsite Service Delivery Manager to support one of our largest customers, ensuring exceptional service quality, SLA compliance and strong customer relationships. You’ll act as the trusted partner for all service and technical issues, driving continuous improvement and representing our brand values in every interaction. Key Responsibilities • Act as the primary contact for service and technical issues across the customer account., • Build strong customer relationships and ensure delivery meets SLAs, KPIs and contractual expectations., • Produce accurate monthly and quarterly Performance Management Reports (PMRs), including incident trends and improvement actions., • Lead Continual Service Improvement initiatives to reduce recurring incidents and enhance performance., • Manage escalations, customer complaints and high-profile issues, ensuring clear communication., • Support accurate billing for out-of-hours or non-contractual work., • Lead allocated teams, conducting regular 1:2:1s and managing performance effectively., • Work collaboratively with sales, operations and technical teams to deliver seamless service., • Strong knowledge of ITIL and service management principles., • Experience with managed services, SLAs, KPIs and performance reporting., • Understanding of enterprise IT environments (networks, servers, infrastructure) from a service delivery perspective., • Excellent communication skills with the ability to translate technical issues into business terms., • Leadership experience, including team management and performance reviews., • Strong problem-solving and conflict-resolution skills., • Ability to analyse data, identify trends and present clear reports., • 35-hour working week (08:00–18:00 coverage)., • Hybrid working (5 in 10 days office-based)., • 25 days holiday, rising to 30 with length of service, plus bank holidays., • Eligibility for discretionary bonus scheme.

Procurement & Commercial Operations Administrator (MSP) Location: London (Hybrid Working)Salary: Up to £35,000 (DOE) Are you an experienced Procurement or Commercial Operations professional within the MSP / IT Services space? Do you thrive in a fast paced environment where accuracy, ownership, and commercial awareness are key? We’re working with a growing Managed Service Provider looking to hire a Procurement & Commercial Operations Administrator to play a critical role across procurement, contracts, billing, and vendor management. This is a high impact position supporting Sales, Finance, Delivery, and external vendors ensuring revenue accuracy, margin protection, and a seamless customer experience. The Role You’ll take full ownership of the commercial operations lifecycle, including: • End-to-end procurement, quoting support, and purchase order management, • Contract setup, renewals, and subscription management, • Management of recurring billing cycles and billing accuracy, • Hands-on administration and optimisation of Autotask, • Supporting internal teams across Sales, Finance, and Technical Delivery, • Vendor and customer liaison to ensure smooth service and delivery, • Previous experience within an MSP / IT Services environment, • Strong, hands-on experience using Autotask (live system use), • Proven experience managing:, • Procurement & purchase orders, • Contracts & renewals, • Recurring billing cycles, • High attention to detail with strong numerical and reconciliation skills, • Confidence working cross-functionally with Sales, Finance, and Technical teams, • Office 365 / NCE licensing knowledge, • Kaseya Quote Manager, • NetSuite, • Highly organised, proactive, and detail-driven, • Commercially aware with a strong operational mindset, • Comfortable working in a high-volume, fast-paced MSP environment SER-IN

Chiller Engineer London (all within M25) Location: Onsite with travel to client sitesHours: Full-time, 40 hours per weekType: PermanentSalary: £50,000 - £55000.00 (dependent on experience) About the RoleAre you a highly skilled Service Engineer with expertise in chillers and HVAC systems? Do you excel at solving complex technical challenges, and are you eager to work with cutting-edge technology in an innovative and customer-focused environment?Our client, a forward-thinking company specialising in maintaining critical air conditioning and chiller equipment, is seeking a talented HVAC Service Engineer to join their growing team. This is your chance to contribute your expertise to a dynamic organisation while furthering your professional development in a collaborative and supportive workplace.If you're motivated, technically adept, and driven to make a real impact, we want to hear from you!Your Role and ResponsibilitiesAs an HVAC Service Engineer, you will play a key role in maintaining and ensuring the smooth operation of HVAC systems for an array of clients. You will be entrusted with tasks that demand a combination of technical knowledge, attention to detail, and problem-solving skills.What You'll Be Doing:* Servicing and maintaining small, medium, and large chiller systems independently.* Compiling detailed dilapidation reports after site visits.* Conducting maintenance and repairs on various compressor types, including scroll, reciprocating, and screw compressors.* Performing Planned Preventative Maintenance (PPM) visits to ensure reliability and efficiency of HVAC systems.* Diagnosing and resolving advanced technical faults with precision and efficiency.* Preparing accurate, thorough reports on completed jobs for both clients and internal records.* Adhering strictly to industry standards, company policies, and Health & Safety regulations.* Staying current with technological advancements and contributing to process improvements.What We're Looking ForTo excel in this position, you should possess the following qualifications, skills, and attributes:Essential Qualifications & Expertise:* A qualification in air conditioning and refrigeration (equivalent to a Diploma or higher).* Category 1 F Gas certification (or equivalent).* Hands-on experience with centrifugal and Turbocor compressors.* Comprehensive understanding of Health & Safety guidelines in an engineering environment.* A valid full UK driving licence (essential for client site visits).Key Skills & Attributes:* Proficiency in diagnosing complex equipment faults.* Experience working with manufacturers' service software.* Strong written and verbal communication skills.* High attention to detail and a meticulous work ethic.* Ability to interpret data and apply it to optimise performance.Bonus Skills:* Familiarity with air conditioning, air handling units (AHUs), or refrigeration systems would be advantageous.A Day in the LifeYou'll start your day by receiving your scheduled assignments, which may range from planned maintenance visits to urgent fault rectifications. Each day is varied and may include the following:* Travel to client sites.* Diagnosing and resolving technical issues across a variety of chillers and HVAC equipment.* Collaborating with office staff and colleagues to ensure seamless communication and project success.* Writing detailed service reports to log your work for both company and client records.* Contributing feedback and insights to enhance operational practices.No two days are alike, and you'll have the opportunity to work autonomously and as part of a highly skilled team.What's in It for You?Joining this company comes with a host of benefits tailored to support your success and development:* Competitive Salary: £40,000-£50,000 (negotiable based on experience).* Professional Growth: Access to industry-leading training and development opportunities to keep your skills sharp and relevant.* Collaborative Environment: A workplace culture that supports innovation, teamwork, and continuous improvement.* Cutting-Edge Tech: Exposure to the latest equipment and advancements in the HVAC industry.* Personal Development: Join a company that's deeply invested in your professional and personal growth.How to ApplyAre you ready to take your career as an HVAC engineer to the next level? This is your opportunity to join a company that values talent, innovation, and a commitment to excellence.Click below to apply now and help shape the future of HVAC engineering with a team that understands and appreciates your expertise!Take the next step in your career journey. Apply now!

Field Service Engineer Location: London Salary: £35,000 - £32,000 per annum Join a market leader shaping the future of cleaning technology! With over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors. We're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum! The Role As a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites. No two days are the same. You'll diagnose faults, solve problems on the spot and ensure machines perform at their best, while building strong relationships with our customers who rely on your expertise. What You'll Be Doing • Diagnosing, servicing and repairing a wide range of cleaning equipment, • Delivering first-class customer service on-site, • Carrying out planned maintenance and safety testing, • Managing van stock and ordering parts efficiently, • Recording work in real time using our digital systems, • Providing clear and accurate service reports after every visit, • Experience in a Field Service Engineer or similar role, • Strong mechanical and electrical troubleshooting skills, • Hands on expertise with tools and diagnostic equipment, • Customer focussed with excellent communication skills, • Be part of a fast-growing, forward thinking business, • Work with cutting-edge robotic cleaning technology, • Ongoing training, development and career progression We believe that great people deserve great support. That's why we offer a comprehensive benefits package: • Reward Gateway Access - exclusive discounts and perks, • Health Shield - everyday healthcare support, • Life Assurance - for peace of mind, • Private Medical Cover, • Company Pension Scheme, • Employee Assistance Programme - 24/7 wellbeing support, • Long Service Awards, • Generous Annual Leave and Birthday Day Off To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd, please do not hesitate to apply.

We have an opportunity for a Maintenance Operative for the London Region with the main location being our Limetree Care Home, Tulse Hill, London. As a Maintenance Operative you should be a general all-rounder with excellent attention to detail, a positive can-do attitude who enjoys working in a client facing role and can offer a great customer experience. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:. Hours: Monday to Friday - 8am to 5pm Salary: £33,490 – £34,500 per annum depending on experience and qualifications The opportunity to increase earnings for emergency call outs required out of hours, as this is a 24 hour service. About the role of Maintenance Operative: • As the Maintenance Operative your role is ensure the premises and grounds are maintained to a high standard and provide the people living in our care homes a safe, comfortable, and pleasant environment., • Maintain all records in accordance with company policies, procedures, and guidelines., • Carry out routine monthly, weekly, daily checks and inspections as required and report on this and any issues. E.g. Loler testing., • Ensure all tools and equipment are properly maintained and stored, • Adhere to Company policies and procedures paying particular attention to health and safety and fire policies., • Be aware of legislation with regards to property and facilities to ensure works are compliant at completion., • Support with the induction of new team members as required to ensure they have the necessary skill and knowledge to perform their role., • Always maintain confidentiality., • Ordering and checking of stock when delivered., • Work with the Home Manager, Teams and the people living in our homes., • To carry out any additional duties as requested., • As we operate seven days a week, there is an oncall rota to support the homes in emergency situations during the evenings and weekends however call outs are paid. This is shared between the maintenance team, • To undertake any additional training and development that would be beneficial for your own self development. What we are looking for from you: • Previous Commercial experience in a handy person/maintenance/painting and decorating/gardening role., • Your own basic tools, however, all materials will be provided., • A full driving licence for use in the UK is essential as well as your own vehicle as there will be a need to travel to other homes in the region for projects or an emergency if required. Mileage will be paid via expenses., • Basic computer knowledge, • Excellent customer service and communication skills., • Completion of an enhanced DBS (Criminal Records Check) as you would be working in the home of vulnerable adults. What we offer in return for your hard work: • 28 Days holiday including bank holidays, • Free on-site parking*, • Enhanced bank holiday pay, • Annual salary review, • Refer a Friend Scheme rewarding £500 for every person you refer*, • DBS certificate paid by Excelcare*, • Comprehensive induction programme, • Funded qualifications via the apprenticeship programme (where required), • Paid uniform, • Employee of the month - £100 for outstanding contribution If you are interested in the position, please apply online today – we look forward to hearing from you.

Room Leader Key InformationLocation: Wanstead, Redbridge, Greater London, United Kingdom Greater London E11 2NU Contract Type: Full-timeContract Length: PermanentSalary:£15.29 - £15.40 per hour (£32,047.84 - £32,278.40 per annum full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team in Wanstead, Redbridge, Greater London, United Kingdom. Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1 ROL

Role: IT Manager Location: Northolt Salary: £40,000 - £44,000 Benefits: • Pension Scheme, • Car scheme, • Cycle scheme, • Eye care scheme, • Mental health first aid, • Employee assistance programme, • Employee recognition scheme Our Client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also collaborate with the Senior Management team to aid in the development of the school's IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the Clients on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the client, this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: • Managing the school's network infrastructure and ICT based applications, • Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups., • Providing technical advice, training and support to staff to enable them to make effective use of systems., • Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner, • Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups., • Line manage and take responsibility for the work of the ICT support staff., • 2nd/3rd line support., • Enforcing and monitoring in line with school policies., • Training of internal staff. Our ideal candidate will have: • A strong passion for IT, with at least of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • An exceptional understanding of the requirements and responsibilities of working within the school environment., • Experience in upgrading a school IT Network system., • Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Deputy Manager Key InformationLocation: Edmonton, Hertfordshire, United Kingdom Hertfordshire N9 9TQContract Type: Full-timeContract Length: PermanentSalary: £16.00 - £18.00 per hour (£33,536 - £37,728 per annum full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development, and leading high-performing teams? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity we’re excited to welcome a Deputy Manager to our friendly and dedicated team in Edmonton, Hertfordshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Experience of leading and managing a team Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Demonstrate sound knowledge of the EYFS guidelines Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Deputy Manager, you will: To support the Manager, Third in Charge and Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating nursery environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of Room Leaders and Practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Deputy Manager position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1 ROL

Job purpose As Operations Manager you will lead your area through people to drive an industry-leading craft product and customer experience that delivers brand loyalty and results. You will be a leader showing an uncompromising approach to delivering our purpose and values in your day to day, and strategic planning, prioritise for the longer term, to bring a vision to your area, whilst remaining connected to the bigger picture. This is based in the South West London area. KEY RESPONSIBILITIES Leading with DRIVE you will: • Set direction by building on previous successes, establishing the way forward, and setting impactful ways of working in your area., • Motivate and engage your team and managers by communicating the shared vision and common goals, delving into a deeper understanding of how each role in the Bakery can impact results., • Set your own objectives for the area, to drive LFL improvement, identifying opportunities for efficiency and productivity, whilst ensuring we remain true to our purpose, and our love for baking., • Play a part in the bigger picture, by developing and executing brand-wide initiatives, and leading change by winning hearts and minds. Leading to DELIVER: • Be an advocate for change, planning, prioritizing, and logically approaching business challenges, to inspire agility to the changing market, • Have a finger on the pulse of the market and industry trends, taking a logical approach to reviewing the data and identifying opportunities to grow sales whilst adjusting your controls for the business needs., • Plan collaboratively with your team breaking down larger business goals into deliverables by day/week/month/quarter, and year., • Be a guardian of the GAIL’s brand, driving uncompromising compliance in standards, health and safety, and brand quality. Leading through PEOPLE: • Be a Guru, having an exceptional way of connecting with your team, working to develop individuals to grow in capability and Rise with GAIL’s., • See people as your craft, taking care of every individual, each step of the way through listening, seeking to understand the whole person, and connecting with their ambitions to motivate them to be the best and happiest they can be., • Support, encourage and challenge people to improve performance through candid and regular feedback. Understanding the need for informal and formal processes, working closely with the people partners to ensure a fair and consistent approach to performance and capability management., • Attract the best talent, through delivering an exceptional candidate experience in your area, showing care, and diligence to our recruitment and onboarding processes, and collaborating with your managers and the talent team to build our team of future leaders. Leading with VISION: • Show a progressive and transformative leadership style, always reminding yourself of the core values of GAIL’s, and working to engage your team to the long-term plan., • Remain open-minded to innovative ideas, collaborating cross-functionally, to deliver new initiatives into your bakeries, as seamlessly as possible, by communicating the why to your managers and team., • Influence upwards, challenging when you feel something isn’t right, in an open, authentic, and courageous way., • Be a facilitator to move decisions forward for the best of the business and it’s people. And you the missing ingredient.... • Strong leadership skills, the ability to inspire and motivate a team, delegating and providing support., • Able to demonstrate a track record of developing people with a people first approach., • A relationship builder with a passion for people, able to engage in multiple projects and build relationships with various stakeholders across departments., • Area management experience in food retail or hospitality., • Experience of opening new sites or stores., • The ability to understand the detail whilst also thinking strategically., • A problem solver who is comfortable making decisions using their own initiative., • Superb organisational skills and prioritization., • Highly adaptable and responsive What we offer • Free food and drink when working, • 50% off food and drink when not working, • 33 days holiday, • Pension Scheme, • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Development programmes for you to RISE with GAIL’s

Marketing Executive / Manager (Russian speaking) Please DO NOT apply without relevant Marketing Executive experience (CV will not be considered) Location: Remote / Hybrid Remuneration: £37,000 Reports to: Owner / Marketing Director About Banya No.1 Banya No.1 is a leading wellness and bathhouse brand with roots in authentic Russian banya culture, operating in London and expanding across the UK and internationally. We're looking for a proactive, creative Marketing Executive to join our small, collaborative marketing team and help drive the next phase of brand growth. The Role You'll coordinate and execute marketing activity across all brand channels — from digital campaigns and content to partnerships, PR, and promotions. Working closely with the Owner/Marketing Director, our Social Media Specialist, and our Backend Marketing Specialist (who manages systems, platforms, and marketing operations), you'll play a central role in shaping how Banya No.1 shows up online and in the market. This is a remote role suited to someone who thrives working independently, takes ownership of deliverables, and communicates clearly within a lean team. Key Responsibilities • Contribute to the development and delivery of brand marketing strategy, • Plan, create, and manage content across social media, email, SMS, and other channels, • Set up, manage, and optimise Meta Ads and other paid digital campaigns, • Track campaign performance through analytics and apply insights to improve results, • Support influencer outreach, brand partnerships, PR activity, and collaborations, • Develop promotional offers and campaign concepts to drive customer acquisition and retention, • Ensure brand consistency across all marketing output and touchpoints, • Coordinate and delegate social media and content tasks as needed, • Proven experience in digital marketing, brand marketing, or marketing coordination, • Strong working knowledge of Meta Ads (setup, management, and reporting), • Experience with social media strategy, creator/influencer marketing, and partnerships, • Fluent in both English and Russian (written and spoken), • Strong understanding of the UK market and consumer landscape, • Excellent organisational and self-management skills, • Creative, hands-on, and comfortable taking initiative in a fast-paced environment Competitive package: £37,000. This is a remote / hybrid role on self-employment basis, with flexible working arrangements — the specific terms of engagement will be discussed with the successful candidate. We value autonomy, accountability, and results over rigid structures. How to Apply Send your CV and a brief cover letter outlining your relevant experience and why you'd be a great fit for Banya No.1.

Manufacturing Engineer Join a growing UK company delivering specialist electronic solutions worldwide. Work in a friendly, supportive team where your contributions matter, your ideas are welcomed, and your career can grow. This is a hands-on, varied role that blends technical work with customer interaction—perfect for someone who enjoys problem-solving, learning, and seeing the results of their work. Perks & Benefits: • Hybrid/flexible working, • 28 days holiday (including bank holidays), • Pension scheme & performance/company bonus, • Ongoing technical training and development, • Friendly, collaborative company culture, • Opportunities for career growth and international projects, • Assemble and test electronic products and components, • Troubleshoot and fix technical issues, • Support customers with setup and basic guidance, • Keep accurate records to help improve processes, • Have experience or a qualification in electronics, engineering, IT, or a related field, • Communicate clearly, even with non-technical people, • Organised, proactive, and detail-focused, • Monday – Friday (8.30 – 5.30pm) – Early finish every Friday, • 28 Days Holiday (Including BH), • Workplace Pension, • 100% office based, • Office located in Chessington Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

ServiceNow Developer 12 month contract - Inside IR35 £700 per day Mostly remote We have an exciting opportunity for a ServiceNow Developer to join a global technology organisation within a Partner Platform team. This platform is used worldwide by content providers to manage and deliver digital content, including media and entertainment assets. The role is a 12 month contract to begin with, inside IR35. It is offered mostly remote with the team only attending the london office twice per month. You must have the full right to work in the UK to apply for this role The ideal candidate will be highly self-motivated and comfortable collaborating with both local and remote teams. Responsibilities • Demonstrate proven development and implementation experience across the ServiceNow platform, • Provide technical guidance on platform capabilities and best practices, • Engage with stakeholders in a consultative and influential manner, • Translate business requirements into technical solutions, • Plan, estimate, and scope platform changes, • Design, build, and implement enhancements to the platformRequired Experience, • 5+ years of ServiceNow development experience, • Strong experience with Service Portal developmentDesirable Experience, • Experience with ServiceNow Customer Service Management (CSM), • ServiceNow Certified Application Developer (CAD) certification, • Experience working in Agile or SAFe environmentsPersonal Attributes, • Strong problem-solving mindset, • Ability to work both independently and as part of a team, • Comfortable working under project deadlines, • Excellent communication and stakeholder management skillsTechnical Skills, • Strong ServiceNow development experience (3+ years), • Hands-on experience with Service Portal, • Solid background in web technologies including HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, and REST/SOAP, • Experience with ServiceNow integrations, • Ability to work in Agile environments, • Strong troubleshooting and analytical skills, • Excellent written and verbal communication skillsAdditional Desirable Skills, • Experience with the ServiceNow Customer Service Management module, • Familiarity with tools such as Jira and Confluence, • Experience working within Agile frameworks such as Scrum or SAFeCertifications (Desirable), • ServiceNow Certified Application Developer, • ServiceNow Customer Service Management (CSM) Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.