Customer experience jobs in United Kingdom - Page 7

Oversees all aspects of bar operations to ensure efficiency, profitability, and excellent customer experiences. They manage staff by hiring, training, scheduling, and supervising bartenders while fostering a positive work environment. Responsibilities include inventory control, ensuring the bar is well-stocked with quality beverages and supplies, and managing budgets, pricing, and financial reports to maintain profitability. Bar managers prioritises customer satisfaction by creating a welcoming atmosphere, addressing complaints, and adapting offerings to trends. They ensure compliance with liquor licensing, health, and safety regulations, implement responsible alcohol service policies, and often organise events or promotions to attract customers and boost sales.

About Sweet Jerk We’re Sweet Jerk—a family-owned Caribbean restaurant bringing bold flavours, vibrant vibes, and a warm, welcoming atmosphere to Beckenham High Street. Since opening three months ago, we’ve proudly earned 5-star reviews from every single customer, thanks to our commitment to authentic flavours, exceptional service, and a strong team spirit. At Sweet Jerk, our core values are community, passion, quality, and positivity. We believe in celebrating every plate and creating memorable experiences for every guest. If you’re obsessed with all things hospitality and food, thrive in a fast-paced kitchen, and want to help shape an exciting, growing brand, then you’re the person we’ve been looking for! The Opportunity We’re on the hunt for a Kitchen Manager / Head Chef to join our small but mighty team at this exciting stage of our journey. With a menu revamp on the horizon, a buzzing location in the heart of Beckenham, and a chance to leave your mark on a growing brand, this is the perfect role for someone ready to step up and make a big impact. As Kitchen Manager, you’ll be the heartbeat of our kitchen, responsible for leading the team, ensuring the highest standards in food quality, and keeping our kitchen running like clockwork. While our dishes are more line-cook style (think Nando’s, but with a Caribbean twist), your role will go far beyond the pass. From training staff and managing inventory to being a cultural ambassador for Sweet Jerk, you’ll play a huge part in our success. What You’ll Be Doing - Lead the kitchen team: Oversee daily kitchen operations, motivate staff, and ensure every meal is up to Sweet Jerk’s exceptional standards. - Champion training and development: Train new and existing team members to ensure consistency, quality, and efficiency. - Inventory and waste management: Keep our kitchen running smoothly by managing stock levels, reducing waste, and placing cost-effective orders. - Ensure compliance: Uphold food safety and hygiene regulations to maintain a safe and professional kitchen environment. - Rota management: Create team schedules that balance staff availability and business needs. - Step in when needed: Fill in for absences, jump on the line during busy shifts, and lead by example in the kitchen. - Drive culture: Be the ultimate Sweet Jerk culture carrier, embodying our values and creating a positive, collaborative kitchen vibe. What We’re Looking For We need someone who’s not just experienced but obsessed with all things food, hospitality, and customer service. You’ll be: - Experienced: At least 3 years of kitchen experience and 1 year in a leadership or management role. - Organised and efficient: A pro at managing rotas, inventory, and budgets without breaking a sweat. - A leader: Capable of inspiring and motivating your team to deliver their best every day. - Knowledgeable: While Caribbean cuisine experience is a bonus, a passion for bold, flavourful food is essential. - Customer-focused: Always thinking about the customer experience and how to wow them through food and service. - Flexible: Happy to work evenings, weekends, and adapt to the needs of a growing restaurant. Why Join Us? - Be part of something special: Help build a brand from the ground up and leave your mark on a thriving restaurant. - Exciting growth opportunities: With a menu revamp and big plans for the future, there’s plenty of room to grow with us. - Vibrant culture: Work in a fun, supportive, and passionate environment where your voice will be heard. - Family-owned feel: Join a close-knit team where you’ll feel like family from day one. Ready to Lead Sweet Jerk to New Heights? If this sounds like your dream role, we want to hear from you! Apply today with your CV and a short message telling us why you’d be perfect for the Kitchen Manager role at Sweet Jerk. Let’s bring bold flavours and great vibes to Beckenham together. We can’t wait to welcome you to the Sweet Jerk family!

Welcome To Afrikana Holloway🥩🚀 We are excited to announce the launch of Afrikana Holloway, a new, vibrant African fusion restaurant opening this month. We are seeking passionate and talented individuals to join our team and bring our culinary vision to life. Positions Available: • Chefs & Kitchen Staff • Servers & Waitstaff • Hosts & Hostesses • Bartenders • Cleaning and Maintenance Staff Requirements: • Relevant experience in the hospitality industry • A positive attitude and team spirit • Commitment to delivering exceptional customer service Benefits of Working with Us: • Competitive compensation • A supportive and inclusive work environment • Opportunities for growth and development If you are enthusiastic about food, culture, and customer service, we would love to hear from you! Join us in creating an unforgettable dining experience at Afrikana Kitchen! Please send us a message with your email and contact details and we will be sure to get back to you. Kind Regards, Afrikana Recruitment Team

This is an exciting role and a fantastic opportunity to enter the realm of Sales. The role will entail making outbound calls to the base to tee up prospects. Duties - Conduct outbound calls to generate sales leads - Present products or services to potential customers - Explain product features and benefits - Answer questions about products or the company - Record customer details and sales information - Follow up on leads and maintain a call log Experience - Proficient in English - Previous experience in sales or telemarketing - Familiarity with Hubspotor similar CRM software - Excellent communication skills If you are a motivated individual with a passion for sales and excellent communication abilities, we would love to hear from you!

Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our guests while ensuring a welcoming atmosphere. Your role will involve not only serving drinks but also assisting with food preparation and maintaining high standards of cleanliness and safety in the bar area. Duties Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Assist with food preparation, ensuring adherence to food safety regulations and hygiene standards. Engage with customers, providing excellent hospitality and upselling menu items to enhance their experience. Maintain cleanliness and organisation of the bar area, including washing glassware and utensils. Handle cash transactions accurately, utilising basic maths skills for billing purposes. Collaborate with kitchen staff to ensure timely delivery of food orders to customers. Manage time effectively during busy periods to ensure prompt service. Adhere to all health and safety regulations within the bar environment. Qualifications Previous experience in a bar or restaurant setting is preferred but not essential; a willingness to learn is key. Knowledge of food safety practices is advantageous. Strong communication skills with a focus on customer service and hospitality. Basic maths skills for handling transactions and managing orders effectively. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A passion for culinary arts and an interest in beverage preparation will be highly regarded. Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry! Job Types: Full-time, Part-time, Permanent, Fixed term contract, Temp to perm, Zero hours contract Contract length: 12 months Pay: £11.50-£13.51 per hour Expected hours: 30 per week Additional pay: Bonus scheme Commission pay Loyalty bonus Performance bonus Tips Yearly bonus Benefits: Company events Company pension Discounted or free food Employee discount Store discount Schedule: 8 hour shift Every weekend Flexitime Holidays Night shift Weekend availability Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Work Location: In person Reference ID: DUBAILOUNGE24 Expected start date: 07/12/2024

Provides information to customers on products and prices; fields telephone enquiries from prospective customers on behalf of the sales team; prepares sales invoices and maintains records and accounts of sales activity; handles customer complaints or forwards them to relevant member of sales team; carries out general clerical duties. Manage Facebook / Instagram etc posts. Manage marketing campaigns on social media platforms. Manage Google Reviews provides information to customers on products and prices. Carry out general clerical duties. Attend Event when required to do so. previous experience in a marketing administrator/ coordinator capacity. Good written and oral communication skill. Competent organisational skills and be able to multi-task. Strong attention to detail and accuracy. A creative thinker who can have a positive impact on marketing campaigns.

About Us: The Golden Anchor is a renowned gastro pub in the heart of Nunhead, known for its unique fusion of traditional British pub food and bold, vibrant Caribbean flavors. We are proud of our Caribbean roots, offering our guests an unforgettable culinary experience in a warm and welcoming environment. With a passion for food and community, The Golden Anchor has become a local favorite, blending the best of both worlds in our cuisine. Role Overview: We are seeking a talented and passionate Chef de Partie to join our kitchen team at The Golden Anchor. In this role, you will be responsible for running a specific section of the kitchen, ensuring the highest standards of food preparation, presentation, and service. Working closely with our Head Chef, you will help deliver dishes that celebrate both British pub classics and Caribbean-inspired creations. If you have a love for dynamic, flavorful cooking and want to be part of a diverse culinary team, this could be the perfect role for you. Key Responsibilities: • Prepare and Cook: Oversee a designated section of the kitchen (e.g., grill, sauté, or garnish), preparing high-quality dishes with attention to detail and consistency. • Caribbean-Inspired Dishes: Assist in creating and perfecting Caribbean-influenced dishes, bringing a taste of the islands to our menu. • Menu Development: Contribute to menu development with creative ideas that align with our Caribbean and British gastro pub theme. • Maintain Standards: Ensure that all food is prepared to the highest standards of quality and presentation, maintaining the pub’s reputation for excellent cuisine. • Team Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations, particularly during busy periods. • Health & Safety: Adhere to all food safety and hygiene regulations, ensuring your section operates in line with health and safety standards. • Training & Mentorship: Support junior kitchen staff in their development, offering guidance and sharing your knowledge to maintain a positive team environment. • Stock Management: Assist with ordering and managing stock levels for your section, minimizing waste and ensuring the kitchen runs efficiently. What We’re Looking For: • Previous experience as a Chef de Partie or a similar role in a fast-paced kitchen. • Strong knowledge of British pub food, with an enthusiasm for Caribbean flavors and cooking techniques. • A passion for creating high-quality dishes with a focus on flavor, presentation, and consistency. • Ability to work well under pressure and handle a busy kitchen environment with professionalism. • Excellent communication and teamwork skills, contributing to a positive and productive kitchen culture. • Strong attention to detail, particularly in food preparation, portion control, and plating. • An understanding of food safety and hygiene practices, with relevant certifications (preferred but not essential). What We Offer: • A competitive salary with opportunities for progression within the kitchen team. • A vibrant and supportive working environment in a beloved local pub with a rich cultural heritage. • The chance to develop and showcase your skills, especially in Caribbean-inspired cuisine. • Staff discounts on food and drink, plus a share of tips. • The opportunity to be part of a community-focused pub with a loyal customer base. If you’re a skilled chef with a passion for both Caribbean and British cuisine and you’re eager to make your mark in a vibrant gastro pub, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX

Duties and Responsibilities- · Identify and resolve Post Office balancing queries. · Influencing and support the Post Office team to provide customer service standards expected in the Post Office. · To assist customer with any queries. · Demonstrate a good level of communication to external and internal customers. · Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team. · Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines. · Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations. · Actively demonstrates the determination and the ability to deliver to success. · Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. Skill/experience/qualifications: · Strong leadership and managerial skills. · Excellent communication and interpersonal abilities. · Proficiency in Microsoft Excel and other relevant software. · Ability to multitask and prioritize tasks effectively. · Attention to detail and accuracy in record-keeping. · Knowledge of postal regulations and procedures is a plus. · Bachelor &/Master’s degree or a related study and experience.

Job Overview: We are seeking an experienced Halal Meat Butcher to join our team. The ideal candidate will have a strong background in butchery, particularly in the preparation and cutting of halal meat. As a butcher, you will be responsible for maintaining high standards of quality and hygiene while serving customers and ensuring their satisfaction with the products offered. Key Responsibilities: Prepare and cut halal meat according to customer specifications and quality standards. Ensure all meat products are handled and stored according to halal guidelines. Maintain cleanliness and hygiene in the work area, following food safety regulations. Assist customers by providing expert advice on meat cuts, cooking techniques, and product selection. Operate butchery equipment safely and maintain it in good working condition. Manage inventory and stock control, ensuring that products are always available and fresh. Ensure compliance with health and safety standards. Provide excellent customer service and ensure a positive shopping experience for all customers. Requirements: Proven experience as a butcher, with a strong understanding of halal meat preparation. Good command of spoken English, as effective communication with customers is essential. Excellent customer service skills with the ability to interact professionally and courteously. Ability to work independently and as part of a team in a fast-paced environment. Strong attention to detail and ability to maintain cleanliness and organization. Knowledge of health and safety practices in food handling and preparation.

Overview We are seeking a passionate and skilled Dog Groomer to join our team. As a Dog Groomer, you will play a vital role in ensuring the well-being and appearance of our furry clients. You will be responsible for providing high-quality grooming services while delivering exceptional customer service to pet owners. Your expertise in animal care and grooming techniques will contribute to the overall satisfaction of both dogs and their owners. Responsibilities Perform grooming services including bathing, brushing, clipping, and styling for various breeds of dogs. Assess the condition of dogs' coats and skin, identifying any issues that may require veterinary attention. Maintain a clean and safe grooming environment, ensuring all tools and equipment are properly sanitised. Communicate effectively with dog owners to understand their grooming preferences and provide recommendations based on the dogs's needs. Handle pets with care, ensuring their comfort and safety during the grooming process. Keep accurate records of each pet's grooming history and any special instructions from owners. Requirements Proven experience as a Dog Groomer is required; training may be provided for the right candidate. Strong knowledge of animal behaviour, grooming techniques, and basic animal care practices. Excellent customer service skills with the ability to build rapport with pet owners. Physical stamina to perform heavy lifting and stand for extended periods during grooming sessions. A genuine love for animals and a commitment to their welfare. Join us in providing top-notch grooming services that enhance the health and happiness of pets while creating lasting relationships with their owners. Job Types: Full-time, Part-time Pay: £12.00-£15.00 per hour Expected hours: 24 – 40 per week Additional pay: Tips Benefits: Company events Employee discount Free parking Schedule: 8 hour shift Day shift Holidays Monday to Friday No weekends Overtime Weekend availability Experience: Dog grooming: 1 year (required) Work Location: In person Reference ID: Dog Groomer Expected start date: 30/12/2024

We are looking for a HVAC Technician to be based at three sites in Surrey to carry out Planned Preventative Maintenance tasks throughout the year. Place of Work: Mobile Hours of Work: 40 hours a week (0800 to 1630) Vehicle: Company Vehicle Holidays: 23 days + bank holidays Standby service: On call rota (paid additionally) Contract: Permanent Benefits: Company Pension Scheme (Auto Enrolment), training and professional development Probation: 3 months ​Start Date: ASAP Location Based around Surrey – Guildford/Farnham. Requirements and Skills - Perform routine planned maintenance and repairs to mechanical and HVAC plant - General fault finding and rectification to Mechanical and HVAC plant - Maintain up to date records of all work carried out on plant and equipment on internal management system - Be part of out of normal working hours emergency call out rota and be flexible outside of core working hours - Maintain effective working relationships with colleagues’, clients, customers and work as part of a team - Deal courteously with clients, customers and the general public - Demonstrate an understanding and commitment to customer care - Smart and professional at all times - A strong communicator - Flexible with the ability to work under pressure. - Confident in abilities and up to date with all relevant legislation - Strong and relevant mechanical HVAC knowledge and qualifications - Relevant Mechanical HVAC qualifications - Experience of HVAC and associated plumbing - Experience working with pumps - Domestic heating (Gas Safe) or Air Conditioning (F-Gas) qualifications are advantageous - Experience of PPM works and record keeping - Experience at fault finding - Good at troubleshooting - Working with Field service software

Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £33,000.00-£35,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)

Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star

We are looking for great Supervisors/ Team Leaders to join our Roasting Plant Coffee pioneer team at Gracechurch Street. We love to see our team members grow with the company and offer one of the best in class Leadership training to ensure we only have the 'best of the best' in the coffee industry. What you'll be doing: Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe. What you'll need: Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have: A customer-oriented positive attitude Experience of customer service The diary to accommodate flexible shifts An eye for detail and high quality Ability to lead and inspire the team during busy hours Experience in supporting shop management and day to day managerial tasks A basic knowledge of training At least 1 Year of Barista or coffee making experience Minimum 1 year of Team leader or Supervisor experience in similar industry Working for Roasting Plant Coffee you can expect: Training available and opportunities for career growth and development across the business Great hourly Pay Rate, plus a monthly bonus to boost your monthly earnings Great flexible working hours and paid breaks Referral Program Free lunch on every shift Loads of free coffee whiles on shift! A day off on your Birthday Beautifully designed coffee shops in some of London's most unique locations

We are looking for an enthusiastic Assistant Manager to join our vibrant sandwich bar team in Holborn! Key Responsibilities: - Prepare catering orders, focusing on delicious sandwiches in the morning. - Craft quality coffee to delight our customers. - Provide excellent service during lunch, ensuring a friendly atmosphere. - Maintain cleanliness in your section at the end of each shift. Requirements: - Minimum of 2 years experience in food preparation. - Ideally, some background in customer service. - Intermediate English proficiency. - Valid permission to work in the UK. Compensation: - Starting pay from £13.80 per hour, in line with London living wages. What We Offer: - Comprehensive training to set you up for success. - A dynamic work environment with opportunities for growth. If you are ready to take the next step in your career, please send your CV to us. We look forward to meeting you! Good luck!

Join us at German Doner Kebab and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. We want every German Doner Kebab customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, cleaning, serving on the till or being out in the dining areas looking after our customers' needs. Full paid training will be provided. Full time staff needed. Minimum of 5 days including weekends. I Can give up to 6/7 days work.

About Us: We are a vibrant and busy restaurant in the heart of Soho, serving exceptional food and drinks in a lively, fast-paced environment. Role Overview: As a Commis Waiter, you’ll support the front-of-house team in delivering an outstanding guest experience. This is a fantastic opportunity to develop your skills and grow within a dynamic hospitality team. Key Responsibilities: • Assist in setting up and clearing tables efficiently. • Support waiters in delivering food and drinks to guests. • Ensure service areas are clean, organized, and well-stocked. • Provide excellent customer service with a friendly and professional attitude. • Respond promptly to guest requests and communicate effectively with the team. What We’re Looking For: • Enthusiastic and eager to learn in a fast-paced environment. • A team player with a passion for hospitality. • Strong communication and organizational skills. • Previous experience in a similar role is a bonus but not essential.

We are looking for a fun experienced part- time barista to join our growing team immediately , who can also enjoy working in outdoor popup cafe. candidates must have knowledge/experience of specialty coffee. Candidates must be adaptable with great customer service and a positive attitude to deliver high standard coffee. We are based in Kennington south east London. We work with La Marzocco machines and mythos 1 grinder. We pride ourselves on treating all of our staff well and encouraging a happy work environment. Role - Part-time Thursday and Friday - Start Immediately - Salary £12.50 - £14.00 - Is able to do openning shift - Ability to work outdoors as we operate from a stall Day to Day tasks for Barista - Seasoning group heads before trading starts - Prepare espresso based coffees, food and salads - Serving customers with a friendly smile - Backflushing espresso machine twice a day - Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. - Set up, stock, and maintain work areas - Ensure cleanliness of all work areas, counters and equipment throughout the day - Input orders into cash register system and collect payment from customer Skills and Experience - Relevant barista experience in a similar position, working in a high volume delivering high standard coffees - Excellent customer service skills, with the ability to adapt and respond to customer needs quickly - Good communication and interpersonal skills, able to build effective relationships with, and relate to people at all levels and with diverse backgrounds - Great team building skills as we are a small knit team

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.

We are looking for someone great to join our Kings Cross team. As a part of a small kitchen team you will prepare, cook, and present food that meets specs and customer expectations. You have to be able to communicate clearly with your team in order to provide high-quality meals to customers on time. You will need to be able to use you own initiative at quieter times and also be able to work under pressure and as part of a team on super busy shifts, you need to be a real team-player! You will have to maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors. You must have experience with a high volume, fast paced environment and be flexible. We proudly serve the best chicken to our customers and genuinely love what we do and expect the same attitude from our team. We run "recommend a friend" scheme where you both get a bonus of £150 after successfully completing your probation. We love promoting from within and encourage career growth, everyone loves a success story! Please do get in touch if you think you could be the one!

Position: Floor Manager Brief We are looking for a Floor Manager to lead all aspects of our business. The job is based in our restaurant at ALL SEASONS CATERING LIMITED( 7-8 Bow Street, London, WC2E 7AH ). You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Responsibilities · Coordinate daily Front of the House and Back of the House restaurant operations · Deliver superior service and maximize customer satisfaction · Respond efficiently and accurately to customer complaints · Regularly review product quality and research new vendors · Organize and supervise shifts · Appraise staff performance and provide feedback to improve productivity · Estimate future needs for goods, kitchen utensils and cleaning products · Ensure compliance with sanitation and safety regulations Requirements and skills: · Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospital Manager or similar role · Proven customer service experience as a manager · Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff · Familiarity with restaurant management software · Strong leadership, motivational and people skills · Acute financial management skills The successful candidate will be offered up to £40,500. The closing date for the application is 16 December 2024.

We are seeking a skilled and customer-oriented Server to join our client, a well established Italian restaurant in Kensington and Chelsea. As a Server, you will play a crucial role in providing exceptional dining experiences for our guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Working 45/48 hours x week - 5 day / 2 days off Split Shifts with Break between Lunch and Dinner (3PM to 6PM) Duties: - Greet guests and escort them to their tables - Present menus and provide detailed information about our food and beverage offerings - Take accurate food and drink orders from guests - Deliver food and beverages to tables in a timely manner - Ensure guest satisfaction by checking on them throughout their meal - Upsell additional items, such as desserts or specialty drinks, to enhance the dining experience - Process payments and provide accurate change - Maintain cleanliness and organization of the dining area - Collaborate with kitchen staff to ensure timely delivery of orders - Adhere to all food safety and sanitation regulations Benefits: Performance related bonus 28 days paid holiday (per year) 2-weeks holidays in August 1-week holidays in January 1-week holidays starting on Easter Monday Pension plan Structured training program for all new employees Annual staff event If you are passionate about delivering exceptional guest service and thrive in a dynamic restaurant environment, we encourage you to apply for this position.

IMMEDIATE START We are looking for a friendly and efficient Bartender to join our London team. The ideal candidate will be passionate about providing excellent customer service, have strong communication skills, and thrive in a busy environment. As a Bartender, you will be responsible for mixing drinks, taking payments, looking after the bar including inventory and ensuring that guests have an enjoyable dining experience. NOTE You will need proof of right to work.

We are looking to recruit Team Members for Poptata in Croydon You must be available to work 3/4 days per week. Previous experience is not essential as full training will be given. Team Members perform essential duties in many different areas within the restaurant, including the cash register area, dressing station, fry station and morning prep area, and provide friendly, fast and accurate service in order to ensure an excellent customer experience. This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting or supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required.