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ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
Job Overview: We are looking for a passionate and energetic Ambassador to represent our organisation and drive our mission. As an Ambassador, you will be the face of our company, actively engaging with the community, fostering positive relationships, and promoting our brand with enthusiasm. Key Responsibilities: - Serve as a key liaison between the organisation and the community. - Drive brand awareness through targeted marketing initiatives. - Cultivate and maintain strong relationships with customers. - Provide comprehensive information about our products and services. - Represent the organisation at events, both during and outside regular business hours. - Qualifications: - Exceptional communication and interpersonal skills. - Strong public speaking capabilities. - Ability to work both independently and collaboratively within a team. - An enthusiastic, outgoing personality with a passion for engaging with others. - Basic knowledge of marketing principles is a plus. - Flexibility to attend events outside of regular business hours. - Why Join Us? - As an Ambassador, you’ll play a vital role in spreading our message and values throughout the community. Enjoy a dynamic work environment with opportunities for personal and professional growth. - Position Details: - Job Types: Full-time, Part-time, Permanent - Pay: Commission Estimated £1,400.00-£2,500.00 per month - Expected Days: Minimum 4-5 days - Additional Pay: Commission Pay and Incentives - Benefits: - -Working abroad - -Fully Paid Holidays and trips - -Flexitime options - -Work socials - -Learning new skills - Work Schedule: - Monday to Friday - Weekend Availability - Education: - GCSE or equivalent (preferred) - Experience: - 1 year of retail sales experience (preferred) - 1 year of customer service experience (preferred) - Work Location: In-person - Join our team as an Ambassador and make a meaningful impact by sharing our values and mission with the community! - Job Types: Full-time, Permanent - Work Location: In person
Brand Ambassador – Field Sales (Commission-Based Only) Are you ready for a fresh challenge in sales and customer service? We're expanding our team and looking for driven individuals to represent top brands, connect with customers, and earn based solely on your performance. About Us: We’re a dynamic sales and marketing company known for our exceptional customer service through direct, face-to-face interactions. As demand for our expertise grows, we’re on the lookout for talented people to join us in delivering a 5-star customer experience. Your Role: As a Sales & Customer Service Representative, you will: Represent our clients in residential campaigns and engage directly with potential customers. Promote products and services while building strong customer relationships. Close sales deals and consistently meet or exceed individual targets. Training & Development: No experience? No worries! We provide comprehensive training at no cost to you and ongoing support to ensure you have everything you need to thrive in your role. Compensation: Commission-Based Pay Only: Your earnings are directly tied to your sales performance. Weekly Payouts: Get paid weekly based on your results. What’s in It for You: Unlimited Earning Potential: The more you sell, the more you earn. Career Growth: Clear paths for development and promotion within our growing company. Travel Opportunities: Occasional industry events and networking opportunities. Continuous Coaching: Regular guidance to help you reach your personal and professional goals. What We’re Looking For: Excellent communication and interpersonal skills. A strong drive to succeed in a performance-based environment. The ability to work independently as well as collaboratively within a team. No prior experience required—just bring your motivation and willingness to learn! If you're looking to launch or advance your career in sales and customer service, we'd love to hear from you. Apply today and start your journey with us!
Overview As a Barista, you will play a vital role in providing exceptional customer service while preparing and serving a variety of beverages and food items. You will be the face of our establishment, creating a welcoming atmosphere for our customers and ensuring their experience is enjoyable. Your passion for coffee and food preparation will shine as you craft delicious drinks and maintain high standards of cleanliness and organisation. Duties Prepare and serve a range of hot and cold beverages, including coffee, tea, and specialty drinks. Prepare & assist with food serving & preparation, ensuring all items are presented attractively and meet food safety standards. Maintain cleanliness and organisation of the work area, including equipment, utensils, and seating areas. Take customer orders accurately and efficiently, providing recommendations when necessary. Handle cash transactions and operate the till with basic maths skills to ensure accurate billing. Manage time effectively to ensure prompt service during busy periods while maintaining quality. Engage with customers in a friendly manner, addressing any queries or concerns they may have. Most important thing, to work as a One-Hand Team. TEAMPLAYER Skills Well Experienced at using coffee/espresso machine & grinder. Well Know the difference of the drinks. Proficient in basic maths for handling transactions and managing orders. Strong time management skills to prioritise tasks effectively in a fast-paced environment. Knowledge of food safety practices to ensure compliance with health regulations. Ability to assist customers with their needs, demonstrating excellent communication skills. Experience in food preparation is advantageous but not essential; training will be provided. Join our team as a Barista and contribute to creating memorable experiences for our customers while developing your skills in a vibrant environment! Job Types: Full-time, Part-time Pay: £11.44-£13.50 per hour Expected hours: 10 – 40 per week Benefits: Employee discount Schedule: Flexitime Monday to Friday Weekend availability Work Location: In person