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Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care. Fluency in Spanish (both written and spoken) is essential for effective communication with clients. Are you fluent in Spanish and interested in an exciting opportun

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. Maintain a comprehensi

Portuguese Speaking Customer Representative. Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care.

Customer Services Representative - Member Billing Department.

A willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural landscape. Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. Efficiently resolve customer issues a

Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat. Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking. In this role, you will provide exceptional custome

Join Our Dynamic Onsite Production Team - Protein at Kober! \n We are thrilled to announce an exciting opportunity for a Production Operative - Protein to become a vital part of our onsite Production Team at our bacon slicing and packing facility in Cleckheaton. If you are passionate about Production and eager to contribute to a dynamic team, this role is perfect for you! \n Position Details: \n • Schedule: Monday - Friday, rotating morning and afternoon shifts between 6:30am and 10:30pm \n • Location: Kober, Cleckheaton - Site Based Role \n • Contract Type: Fixed-Term (3 months) \n Please note that Kober operates as a high-care, chilled meat processing facility specialising in the production and packing of bacon \n Key Responsibilities: \n As a Production Operative, you will play a vital part in our day-to-day operations, ensuring our products meet the highest standards of quality and safety. You will work within a high care chilled environment, handling food products, operating machinery, and adhering to strict hygiene and safety procedures. \n You will ensure products are correctly packed and labelled to target in line with company and customer expectations and ensure that you report any defects or poor quality to a Line Leader. \n You will correctly pack finished goods safely, to specification standards and in the correct orientation within each box and safely stack boxes to a required height. \n What are we looking for? \n • Previous experience of working in a fast-paced environment is essential, specifically within a food production or chilled environment background is desirable. \n • You should have good practical skills and the ability to work quickly and methodically and within a team whilst have the ability to concentrate whilst doing repetitive tasks and follow instructions. \n • With a ‘Can do’ attitude and proactive approach, you should have an understanding of health and safety policies in the work place and entry level in both written and spoken English. \n • Strong attention to detail and commitment to quality \n • Willingness to work in a chilled environment (protective clothing provided) \n What's in it for you? \n At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success. To continue our growth, we're seeking individuals who embody our values, culture, and commitment. \n In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including: \n 15% Asda In-store Discount \n Paid Annual Leave Allowance – varies depending on shift pattern \n Enhanced pension scheme \n Life Assurance - All our colleagues benefit from life assurance of 4 x their annual base salary \n Help@hand - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK-based GP 24/7, physiotherapy, and mental health support \n Grocery Aid - We’ve partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services \n Electric Vehicle Scheme* \n Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add-ons for our colleagues and one of their family members \n Discounted health assessments - We have exclusively negotiated rates on Self-Pay BUPA Health Assessments for you and members of your household \n Asda Pet Insurance discount – Up to 10% Discount \n Mortgage Advice Bureau (MAB) - MAB can provide fee-free*, no-obligation mortgage and protection advice \n Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx) \n Ride-to-work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment \n ? Care Concierge - The Care Experts. Talk to us - we're listening - Legal & General’s Care Concierge resource \n Plus, lots more! Depending on job band, other fantastic benefits are also available including private healthcare, car allowances, and long-term incentive schemes. \n Like what you’ve read? Then do your research, update your CV, and once you’re ready, hit the apply button. Don’t delay, apply today! \n About Us \n Our purpose here at IPL, Forza & Kober is simple, we are one team who creates exceptional value for our customers and our mission is to support Asda on their journey to becoming #2 in the marketplace. \n \n Through our people we live and breathe our values and we play to our strengths, but we also support each other’s development. We are a community of passionate individuals who possess a wide variety of skills and expertise, who work collectively to form a high performing team and a company to be proud of. \n \n We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio-economic background. We are committed to making IPL, Forza and Kober a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values, culture and celebrate diversity in all its forms. \n \n Our culture is our people and our people are our culture!

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Role: Document Controller Reporting to: Head of Projects / Dotted Line to Quality Verification Manager Division: Elland, Yorkshire Country: UK Department: Project Management Business Need / Purpose of Role: To act as the primary resource for the Project Managers in providing document control management on assigned projects within the Projects Department. There is also an element of quality verification required for this role with a dotted reporting line to the Quality Verification Manager. Objectives & Measurement - Including but not limited to: Key Responsibilities and Specific Accountabilities: Objectives: Take full responsibility and ownership of all document control activities on assigned projects. Where required, review quality documentation and verify in accordance with defined requirements. Adhere to company processes and procedures with regards document control routines and functions. Deliver project document control services in accordance with clients’ requirements for projects. Transmittal of documents to and from clients. Control and verification of incoming documentation. Good understanding of technical documentation for ensuring it is correct and complete. Electronic filing and archiving of documentation within the project. Control and manage electronic and hard copy documents between project team and external parties. Maintain traceability of project documentation. Prepare document status reports for internal use and toward Clients. Preparation of final documentation packages for final handover to clients (i.e., User Manual, MRB). Assist in continuous improvement of document control processes, procedures and information management as per ISO 9001:2008. Assist with bids, as may be needed from time to time. Ensure all work personally undertaken within TFT is carried out in compliance with current H&S rules and TFT safety systems and is in line with the requirements of the TFT duty of care document. Measurements: Zero LTI full year (<0.3 TRI with ultimate goal of 0.0). All employees to raise at least one Hazard/Safety Conversation per Quarter. On-time delivery performance - OEM - > 90% / AFTERMARKET - > 95% Overdues – OEM - <£400k ($500k) Ensure adherence to milestone invoicing to ensure 90% of our profit is converted to cash in a 12-month period. Job Knowledge / Education and Qualifications The details described here are representative of those that are encountered by or must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Ideally at least three years’ document control type experience preferred, within oil and gas or nuclear markets. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability: Excellent reasoning, communication and influencing skills. Computer Skills: Proficient document management system experience and software skills. Strong skills in MS Office programmes and databases. Physical Demands: Ability and willingness to work in extended teams, represent the function with internal and external stakeholders. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Work Environment: Office environment. Core Competencies To perform the job successfully, an individual should demonstrate the following competencies. Teamwork - Balances team and individual responsibilities; is objective and open to others' views; willing to learn; provides and accepts constructive feedback; able to build positive morale; supports everyone's efforts to succeed in achieving goals and objectives. Communication - Speaks clearly and persuasively; listens actively and seeks clarification; asks appropriate questions; able to effectively present and discuss views and ideas; adjusts style and language to meet the needs of audience; shares relevant information; gives constructive feedback to others and is open to receiving feedback. Safety Focus - Performs work in a safe manner and observes safety and security procedures; avoids shortcuts that increase health and safety risks to self or others; reports potentially unsafe conditions and potential hazards; encourages and supports others to be safe while at work. Drive & Initiative - Focuses on results and desired outcomes and how best to achieve them; sets ambitious goals for self and/or others and tackles them with enthusiasm; initiates and generates activity, makes things happen quickly; self-starting, works under own direction; persists in spite of obstacles, finding appropriate solutions; looks for opportunities to progress work faster; undertakes self-development activities; seeks increased responsibilities. Customer Focus - Seeks to understand customer’s needs and requirements and takes appropriate action to meet these effectively; responds promptly to customer needs and keeps customer updated on progress; obtains customer feedback to improve service; sets realistic expectations with customer but strives to exceed these; adapts to changing customer demands and proactively manages difficult customer situations. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Influencing – Expresses views openly and with conviction; effectively sells their ideas and identifies and proposes solutions that benefit all parties; anticipates the reaction of others and adapts an appropriate style; shows respect for other people’s views; promotes the creation of shared mission and values and uses those principles to guide actions. Adaptability - Adapts to changes in the work environment; manages competing demands and reacts well under pressure; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Accountability - Takes responsibility for own actions; delivers on agreed actions and commitments; pro-active and goes above and beyond when necessary to reach goals; keeps stakeholders informed of progress; faces up to problems quickly and directly, seeking speedy resolution. Analytical & Problem-solving – Understands and able to break down complex or diverse information; gathers and processes data to identify problems, draw conclusions and propose solutions; able to consider different options and alternatives and make appropriate recommendations; works well with others to resolve problems and implement solutions. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Any other relevant information (if applicable) None

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party app. Brands around the world use Ketch to simplify privacy and consent operations, increase revenue from advertising, data, and AI initiatives, and build trust with customers and partners. About the Role We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical conversations, solutions, and troubleshooting during implementations. This role balances reactive support work with proactive engagement -- joining the services team in technical conversations and working directly with customers on technical solutions and troubleshooting. This is a hands-on technical role. You will work directly with customer engineering teams, developers, and IT stakeholders to resolve complex technical issues across Ketch's platform. You will also support our PS team during customer implementations as the technical expert in the room. This role reports to the Head of Customer Experience and partners closely with our US support, services, and engineering teams. What You'll Do • Serve as the primary technical support resource for European customers, owning ticket resolution end-to-end across web technologies, APIs, SDK integrations, and platform configuration, • Partner with the Professional Services team on customer implementations -- joining technical scoping calls, troubleshooting integration issues, and providing technical solutions to complex customer environments, • Work directly with customer developers, IT teams, and data engineers to diagnose and resolve issues, • Use tools like Postman to troubleshoot API calls, inspect requests/responses, and identify root cause, • Investigate and resolve issues across JavaScript, HTML, CSS, and front-end behavior, • Document fixes, known issues, and reusable solutions for the broader support and services teams, • Provide hand-off and continuity coverage to the US and India support teams, • Escalate to engineering when appropriate, while owning customer communication and resolution timelines What We're Looking For • 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration), • Strong working knowledge of JavaScript, HTML, CSS, and APIs, • Comfortable using Postman or similar tools to troubleshoot API behavior, • Experience administering or supporting SaaS platforms, • Genuine technical curiosity -- self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems, • Fluent in French (professional, customer-facing level) and English, • UK-based with the right to work in the UK, • Flexibility to overlap with US business hours regularly, including evenings, • Comfortable working independently in a startup environment with limited playbooks Nice to Have • Experience at a US-headquartered SaaS company, • Exposure to privacy, consent, AdTech, MarTech, or data governance domains, • Experience supporting customers through technical implementations end-to-end, • Background in early-stage or startup, • Mobile app development experience Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Technical Project Manager iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. • Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts., • Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation., • Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials., • Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations., • Deliver technical workstreams within large-scale projects as part of wider project teams., • Proven project management experience managing technical projects from concept to delivery., • Familiarity with software engineering and AI tools for rapid software prototyping., • Ability to manage full project lifecycles, from initial concepts to trials and POCs., • Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials., • Excellent stakeholder management, with the ability to build trust with senior leaders and engineers., • Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves • Experience in identity & access management (IAM), workforce authentication, or fraud prevention, • Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001), • PMP, PRINCE2, agile or equivalent certification, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

As a Sales Advisor, you will work with your Management team to implement the ultimate Omnichannel shopping experience for our customers, ensuring they are given the highest level of service by living our Service Promise. You'll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our brand values in everything you do: Customer Obsessed, Play To Win, We Are One and It Starts With Me. You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating our Customer Obsessed value. • You'll help inspire our customers to look and feel good by delivering our service techniques, • You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do, • We're Omnichannel, which means we don't just sell products in store, but online as well, through our App and website so if a customer can't find what they are looking for in store, you will help them find it online. In doing so, you will make it easy for them, so they feel like they are shopping with one brand, • You're passionate about understanding who our local customers are and embrace this to not only drive sales but also connect to our customers and the local community including our charity partners, • We want all our stores to look great and be easy to shop. You'll support in delivering great standards in store, and helping create a visually exciting experience that inspires our customers to walk in and shop with us, • You will help to create an environment that embraces everyone, valuing different people and different opinions and encouraging everyone to have fun and have a voice, • We want our team to grow and develop themselves. To do this, you will take a proactive approach to your own journey of self-development stretching yourself to realise and fulfil your own potential, • You'll be able to work collaboratively to deliver our Retail Strategy, • You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs), • Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness, • You will be aware of store targets and show a determination to exceed these, • You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures, • You'll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs, • You will fulfil your responsibility to remain compliant with all Mandatory Training Modules, • You're confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time, • You understand who the core customer is that shops within your local market, • You're passionate about fashion and clothes, and you stay up to date with the latest trends, • Retail is fast paced and forever evolving you embrace this change and demonstrate resilience, supporting your team members to do the same, • You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player, • You'll have a keen eye for detail in maintaining great store standards, • Previous experience in retail is desirable but not essential, • Store Manager, • Deputy/Sales Manager, • Supervisor, • Wider Store team, • Local New Look store, • The Your Voice Representative role is incredibly important in store, as you'll help give your team members the confidence to voice their own ideas and opinions about virtually anything that impacts how the team feel and about how we can help in continuing to make New Look a great place to work, • As well as being a representative in store, you'll support the communication and delivery of key engagement initiatives and messages in store., • You'll also be an ambassador for your store at quarterly Territory Your Voice meetings, and possibly even at bi-annual divisional Your Voice meetings too. This means rolling up the big deals in terms of key themes/ideas from either your store/Territory and sharing back within this forum, • You'll have the confidence to challenge store management to influence change based on the feedback of your team, • You'll have close relationships with your team and will role model the company values, showcasing a great example to customers and your team, • As a Key Holder, (subject to completing mandatory training) you will, in exceptional circumstances and with Territory Leader approval, be a key holder to support the opening and set up of the store in the absence of a member of management, • In some circumstances you will be a keyholder to, • access the store prior to trade to complete delivery or other tasks that need to be carried out before opening and before other members of management., • In both circumstances, you'll ensure all our H&S and security procedures are adhered to, and you'll be responsible for the team, service levels and stock in the absence of a member of management., • You'll work with pride to deliver exceptional standards on your department and maintain overall operational excellence to benefit the customer journey, help drive store performance and support your own self development, • Your passion and confidence shines through as you share and shape the performance of your department utilising data and reporting, • You're the go-to expert for that department in your store and will be able to confidently recommend products to our customers to further enhance performance, • You'll support delivery of the brand VM and POS guidelines through great product handling and retail standards, showcasing your visual flair, • You'll execute window and mannequin styling to a high standard and in line with guidance. You will regularly support floor moves in line with trade activity i.e. sale or promo launch, • You'll keep up to date with current trends, what our competition are featuring and take an interest in what influencers are promoting #J-18808-Ljbffr

Nationwide is hiring a Customer Representative for our Huddersfield, West Yorkshire branch. This full-time, permanent role (35 hours per week, Monday to Saturday) focuses on delivering excellent face-to-face and digital customer support to local customers. You will welcome customers, handle transactions, and guide them to banking products and digital tools that best fit their needs, while working closely with colleagues to maintain high service standards. #J-18808-Ljbffr

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of "sell a £, save a £" to maximise store sales and profit., • Deliver on all agreed KPIs., • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations., • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all "One Best Way" processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe., • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best.Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards., • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores., • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers - increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. #J-18808-Ljbffr

Nationwide is seeking a Customer Representative in Huddersfield, West Yorkshire. You will support customers in branch, by phone and online, handling everyday transactions and queries while guiding them to suitable banking products and digital tools. This permanent, full-time role requires a 35-hour week, Monday to Saturday, with a 45-minute commute considered. You’ll join a branch that serves local communities and values customer-first service, data privacy and fair banking. #J-18808-Ljbffr

West Yorkshire | Huddersfield - Huddersfield Food Warehouse (1647) As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of "sell a £, save a £" to maximise store sales and profit., • Deliver on all agreed KPIs., • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations., • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all "One Best Way" processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe., • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards., • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores., • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers - increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. #J-18808-Ljbffr

We’re also the last branch on the high street in 148 towns, which means our Customer Representatives play a local role for customers and communities. Our Customer Representatives deliver simply brilliant experiences for our customers. As a Customer Representative, you will make a real impact from

Our Customer Representatives deliver simply brilliant experiences for our customers. We’re also the last branch on the high street in 148 towns, which means our Customer Representatives play a local role for customers and communities. We step into our customers’ shoes, using their feedback and i

Brighouse, UK Functional and Hierarchical Manager – Head of Projects To ensure delivery of projects on time and within budget through the effective use of PM tools and understanding of the agreement between Halifax-Fan and its customer, always managing the interests of the company, the Project Manager (PM) must be act as the Customer representative on site, and is responsible for ensuring Barriers (risks) to project success are identified and addressed timely. This is a cross functional role. • Ø Quality:Identify Customer deliverables, and drive a plan that ensures they are met, • Ø Cost:Establish a Project Budget agreed with Functional Heads. Drive conclusion to meet or exceed the budget., • Ø Delivery:Drive delivery of commitments by the project team and escape as requiredto ensure risks are understood and addressed., • Ø Safety:Maintain and Ensure compliance for the Group HSE Policy, • Take responsibility for delivering large and/or complex projects on time and within budget., • Review large and/or complex contracts with the Sales team prior to contract signing, • Accept ownership of large and/or complex projects as required by the business., • Create and maintain comprehensive cross functional project plans and schedules., • Create and maintain functional budgets for the completion of projects., • Conduct planned and intervention project reviews during execution of projects to establish mitigating and corrective actions as required., • Liaise with Customers during the execution of a project to facilitate completion of all deliverables, including approvals and contract closure., • Ensure contractual clarity within the business and seek contract (e.g. specification) changes as required., • Keep all stakeholders (especially the Customer) appraised of progress as required., • Conduct a project review upon the completion of projects raising NCRs and/or Corrective Action, when required., • Maintain and develop a project management culture within the company., • This role requires Cross Functional working skills, • Engineering/Technical degree - Preferred, • Previous Project Management or Operations Execution experience - Preferred, • Experience of the functioning of a manufacturing company - Required, • This role requires strong Cross Functional management working skills #J-18808-Ljbffr

PRIMIS Mortgage Network is recruiting ambitious, driven sales professionals to join a high-performing Appointed Representative (AR) partner firm within its Mortgage & Protection Advisory network as Trainee Protection Advisers. All roles are office-based at the partner's Brighouse premises - home working is not available. This award-winning network partner employs around 30 professionals, including Mortgage Advisers, Protection Advisers and General Insurance specialists, operating primarily from offices in Wolverhampton, Brighouse and Fareham. You will join the Protection Sales Team, where full in-house training will be provided to support your development and success in the role. You will advise customers over the telephone on a range of protection products, including: • Life Assurance, • Private Medical Insurance, • Business Protection, • General Insurance (e.g. Home Insurance) All leads are provided, although additional earnings can be generated through self-generated business and customer referrals. • Employed role, • Base salary: £25,000 plus commission, • Realistic earnings of £50,000 - £75,000+, with higher potential for top performers, • All advertised earnings are based on verified actuals from current employees, • Strong motivation and determination, • A proven background in salesA customer-focused mindset, • A willingness to learn and develop, • 9:30am - 7:30pm (3 days per week), • 9:30am - 6:00pm (1 day per week), • 9:30am - 4:30pm (Friday), • No weekend working Candidates who have previously succeeded in this role often come from backgrounds such as: • Motor sales, • Mobile phone sales, • Electrical retail sales This is a fast-paced, target-driven environment that rewards hard work while maintaining a supportive and collaborative team culture. The business prides itself on delivering outstanding customer outcomes and maintaining high compliance standards. With access to a panel of around 15 leading protection providers, advisers can recommend high-quality solutions tailored to customer needs. The firm also benefits from exceptionally low staff turnover, reflecting its positive, fair and family-oriented culture. PRIMIS Mortgage & Protection Network, part of LSL Property Services plc, is the UK's largest dedicated mortgage and protection network, supporting around 3,000 advisers across approximately 1000 individually branded businesses nationwide. PRIMIS Mortgage Network is an equal opportunities employer committed to diversity and inclusion. If you require any reasonable adjustments during the recruitment process, please let us know. PRIMIS Mortgage Network / LSL Property Services is committed to protecting your data. Our Recruitment Privacy Notice is available on the LSL Careers website. #J-18808-Ljbffr

Document Controller Reporting to: Head of Projects / Dotted Line to Quality Verification Manager Division: Elland, Yorkshire Country: UK Department: Project Management Business Need / Purpose of Role: To act as the primary resource for the Project Managers in providing document control management on assigned projects within the Projects Department. There is also an element of quality verification required for this role with a dotted reporting line to the Quality Verification Manager. Objectives & Measurement - Including but not limited to: Key Responsibilities and Specific Accountabilities: Objectives: Take full responsibility and ownership of all document control activities on assigned projects. Where required, review quality documentation and verify in accordance with defined requirements. Adhere to company processes and procedures with regards document control routines and functions. Deliver project document control services in accordance with clients requirements for projects. Transmittal of documents to and from clients. Control and verification of incoming documentation. Good understanding of technical documentation for ensuring it is correct and complete. Electronic filing and archiving of documentation within the project. Control and manage electronic and hard copy documents between project team and external parties. Maintain traceability of project documentation. Prepare document status reports for internal use and toward Clients. Preparation of final documentation packages for final handover to clients (i.e., User Manual, MRB). Assist in continuous improvement of document control processes, procedures and information management as per ISO 9001:2008. Assist with bids, as may be needed from time to time. Ensure all work personally undertaken within TFT is carried out in compliance with current H&S rules and TFT safety systems and is in line with the requirements of the TFT duty of care document. Measurements: Zero LTI full year ( On-time delivery performance - OEM - > 90% / AFTERMARKET - > 95% Overdues OEM - Ensure adherence to milestone invoicing to ensure 90% of our profit is converted to cash in a 12-month period. Job Knowledge / Education and Qualifications The details described here are representative of those that are encountered by or must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Ideally at least three years document control type experience preferred, within oil and gas or nuclear markets. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability: Excellent reasoning, communication and influencing skills. Computer Skills: Proficient document management system experience and software skills. Strong skills in MS Office programmes and databases. Physical Demands: Ability and willingness to work in extended teams, represent the function with internal and external stakeholders. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Work Environment: Office environment. Core Competencies To perform the job successfully, an individual should demonstrate the following competencies. Teamwork - Balances team and individual responsibilities; is objective and open to others' views; willing to learn; provides and accepts constructive feedback; able to build positive morale; supports everyone's efforts to succeed in achieving goals and objectives. Communication - Speaks clearly and persuasively; listens actively and seeks clarification; asks appropriate questions; able to effectively present and discuss views and ideas; adjusts style and language to meet the needs of audience; shares relevant information; gives constructive feedback to others and is open to receiving feedback. Safety Focus - Performs work in a safe manner and observes safety and security procedures; avoids shortcuts that increase health and safety risks to self or others; reports potentially unsafe conditions and potential hazards; encourages and supports others to be safe while at work. Drive & Initiative - Focuses on results and desired outcomes and how best to achieve them; sets ambitious goals for self and/or others and tackles them with enthusiasm; initiates and generates activity, makes things happen quickly; self-starting, works under own direction; persists in spite of obstacles, finding appropriate solutions; looks for opportunities to progress work faster; undertakes self-development activities; seeks increased responsibilities. Customer Focus - Seeks to understand customers needs and requirements and takes appropriate action to meet these effectively; responds promptly to customer needs and keeps customer updated on progress; obtains customer feedback to improve service; sets realistic expectations with customer but strives to exceed these; adapts to changing customer demands and proactively manages difficult customer situations. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Influencing Expresses views openly and with conviction; effectively sells their ideas and identifies and proposes solutions that benefit all parties; anticipates the reaction of others and adapts an appropriate style; shows respect for other peoples views; promotes the creation of shared mission and values and uses those principles to guide actions. Adaptability - Adapts to changes in the work environment; manages competing demands and reacts well under pressure; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Accountability - Takes responsibility for own actions; delivers on agreed actions and commitments; pro-active and goes above and beyond when necessary to reach goals; keeps stakeholders informed of progress; faces up to problems quickly and directly, seeking speedy resolution. Analytical & Problem-solving Understands and able to break down complex or diverse information; gathers and processes data to identify problems, draw conclusions and propose solutions; able to consider different options and alternatives and make appropriate recommendations; works well with others to resolve problems and implement solutions. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Any other relevant information (if applicable) None TPBN1_UKTJ

• Ability to manage multiple tasks and customer journeys, • Confident using basic IT systems/CRM tools, • Proactive and solutions-focused approach About the Role: As a Sales Executive, you will be responsible for building strong, lasting relationships with customers, identifying their needs, achieving monthly sales targets, and delivering an exceptional end-to-end customer experience that reflects both manufacturer standards and Riverside’s commitment to excellence. Key Responsibilities: • Meet and exceed monthly sales targets, • Identify cross-sell and upsell opportunities (FI&P), • Manage and follow up on all customer enquiries, • Maximise retention and renewal opportunities, • Support customers throughout the full sales journey, • Maintain accurate CRM records, • Ensure compliance with FCA guidelines and internal processes About You: • A professional appearance and approach, • The ability to build solid, long-term relationships with customers, • Confidence in your ability to engage and influence, bringing your personality to life, • Target-driven with a strong desire to succeed, • Excellent communication and negotiation skills, • A full UK driving licence Why Riverside? • Competitive salary with an excellent uncapped commission structure, • Bonus, • Refer a friend, • Cycle to work scheme, • Career opportunities across the Group We are currently interviewing for this position Company Number: 01647975 VAT Number 715971613 Riverside Hull Limited, Riverside Motors (Doncaster) Limited, Riverside Motors (Hull) Limited, Riverside Motors (Wakefield) Ltd, Riverside Motors Leeds Limited & Riverside Wakefield Limited are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required. Data Protection No: Z5997812 Social media Featuring the latest news, stories and updates. #J-18808-Ljbffr

Join Our Team! Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. Collaborate with team members to ensure timely resolution of cust

Join Our Team! Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. Your Role: Provide outstanding customer support to Spanis

Seeking an enthusiastic Business Development Representative to expand customer base by identifying businesses, generating interest in IT solutions, and managing the sales pipeline from lead generation to closing deals.

Seeking an enthusiastic Business Development Representative to drive customer acquisition for an IT solutions provider.

Customer Service Representative. Batley looking to add an experienced Customer Service Advisor. There is no face-to-face customer contact.

This Customer Onboarding Representative role in Shipley is all about helping new customers get started smoothly and confidently. Ensure customer account information is accurate and ready for billing and customer communications. A successful Customer Onboarding Represent.

Profile A successful Customer Onboarding Representative should have: Proven experience in administration, data processing, data entry, customer account management, billing administration, or a similar role. This Customer Onboarding Representative role in Shipley is all about helping new customers

This is a fantastic opportunity for a commercially minded and customer-focused individual to join a busy team, acting as the key operational link between customers and internal stakeholders while supporting the smooth execution of orders and maintaining strong customer relationships. We are looking

Manage customer orders, order changes, and customer enquiries in German and English. Previous customer service, customer support, or order management experience. In this role, you'll be a key point of contact for customers, supporting them throughout the order process and delivering an outstanding c

In this role, you'll be the main point of contact for customers, supporting them throughout the order process and ensuring an outstanding customer experience. Previous customer service or customer support experience. Customer Service Representative (m/f/d).

In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are

Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one Working directly with founders and leadership teams to understand their business context, growth plans and equity-related c