Trabajos customer service assistant en London - Page 7Crear alertas

Customer Service Assistant to join our busy and friendly team in.

Entry Level Sales Assistant - OTE of £24,000 - £30,000 per annum - Immediate Starts Available. Skill sharing and one-on-one coaching will be offered so you can upskill in development areas such as customer service, sales, negotiation, confidence, motivation, leadership, recruitment, finance, and m

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a part time basis, contracted to 10 hours per week. As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environme

Driver & Customer Service Assistant. Driver & Customer Service Assistant to join our busy and friendly team in.

Job Title: Catering Assistant - 3 Month FTC. We're open to people with great customer service skills, ideally from a catering or retail background, but if that's not you, don't let it put you off. Impact Food Group is made up of 4 amazing brands, Innovate, Cucina, Hutchison and Chapter One, we speci

As a part-time Customer Service Assistant in our Servicing Team you will be providing administrative support services for the Forester Life Customers and field force, from initial contact through to the end of the contract terms. Customer Service Assistant – Part time, 4 Month FTC. Open and distri

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

Customer Service/Administration Assistant based in Claygate £28-30,000 Our client is seeking a detail-oriented and motivated Customer Service Administrator to support customer account operations and provide administrative assistance to the wider team. Key Responsibilities Create and set up n

We have opportunities available within our ever-expanding sales and customer service team! We pride ourselves on a high standard of sales assistant coaching, product training, mentoring and support whilst providing our clients with new long term customers. You've invested in your education, now we w

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

We are seeking a motivated and enthusiastic Waiter/Waitress to join the team at. As a Waiter/Waitress, you will play an essential role in delivering outstanding customer service and creating a memorable dining experience for our guests. Work closely with assistant waiters, kitchen staff, and managem

To recognise customers’ needs and develop new business for the Bank to achieve sales target.

Requirements for this sales and customer service assistant role includes:. Entry Level Customer Sales Assistant Role - London - Immediate starts available (Full time equivalent). This sales and customer service role will include the following aspects:.

Entry Level Sales Assistant Role - Immediate Start - Central London. They are currently expanding and have openings in their vibrant and energetic event campaigns team within the sales and customer service sector.

Assistant Manager | East London | Up to £36,000. Are you an ambitious Assistant Manager ready to step up in your retail career? Join the market leader in value retail - a rapidly expanding business with a reputation for unbeatable customer service and exceptional career progression. As an Assistant

Assistant Account Handler We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers. What youll be doing: To learn all scheme binder business as directed by the Commercial/Cl

We’re looking for an energetic Assistant Store Manager with a background in customer-focused retail. You’ll bring enthusiasm for creating outstanding customer experiences, driving store performance, and fostering a positive, high-energy atmosphere for both customers and your team. With a proactive, hands-on approach, you’ll be confident stepping into the lead and won’t hesitate to roll up your sleeves when needed. As an Assistant Store Manager, you’ll partner with the Store Manager to inspire and support your team based in our Covent Garden store. You’ll help shape an exceptional customer journey, boost sales, oversee daily operations, and develop your team to reach their full potential. On the shop floor, you’ll lead by example, living ECCO’s values and setting a high standard of excellence. Key Experience: • Previous experience as an Assistant Manager or Supervisor in a fast-paced retail environment., • A proven ability to meet sales targets and drive team performance., • Strong background in leading, developing, and motivating a team to deliver results., • Confident in problem-solving and supporting day-to-day store operations., • A customer-focused Assistant Manager with solid retail experience., • A passion for delivering outstanding service and achieving results., • Excellent people skills with the ability to coach, inspire, and develop others., • A positive, hands-on approach and the confidence to step into leadership when needed., • Someone who thrives in retail and takes pride in maintaining high operational standards. Why join ECCO? At ECCO, we offer more than just a job – we offer the opportunity to grow in a supportive, global brand that invests in its people. Whether you’re looking to build a long-term retail career or take the next step in your leadership journey, ECCO is a place where you can make your mark. Interested? If you're ready to take on a new challenge and grow with a company that values its people, we’d love to hear from you. Apply today and be part of something exceptional at ECCO.

JOB TITLE Assistant Store Manager ROLE TYPE Full time REPORTING TO Store Manager LOCATION ERES Burlington - London START DATE October 2025 COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Through this role, you will be assisting of our new Boutique manager in her functions. You will be our best ambassador of the brand. Together with your team of Sales Advisors, you will offer the best experience to your clients, developing the awareness of the brand. You will make your clients dream in offering them the appropriate wardrobe and maximize the impact of the collection on the floor. You will understand the strategy of the brand and optimize it in your boutique, ensuring the image and the business results. KEY RESPONSIBILITES Brand Image • Represents the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company and by supporting the sales team in this process., • Acts as a Brand Ambassador on the Boutique floor., • Coaches sales teams to apply the appropriate and best-selling ceremony possible., • Ensures window and in-boutique displays consistently reflect the essence of the collection and in accordance with the ERES image., • Ensures team is motivated and understands ERES vision and mission., • Communicates regularly to the boutique team to inspire them and reinforce the ERES difference via Morning briefing, monthly meetings to review the Boutique performance and discuss business challenges., • Grows and develops Boutique team members through the identification of their strengths/ weaknesses and individual development plans for each of them., • Designs and reviews the boutique roster to maximize staff strength according to traffic demands., • Guarantee the commercial and financial objectives of the point of sale, • Ensures all operational procedures regarding sales, discounts, transfers, stock adjustments and all policies are followed., • Liaises closely with the store Manager and the HQ team based in Paris to ensure that the assortment and stock are at the optimal levels to achieve targeted sales, • Supports the implementation of commercial operations in the point of sales., • Is responsible for the application of group commercial policies in store. PROFILE • A significative experience in a similar function within the fashion retail industry, • Excellent Communication and strong leadership skills including empathy, caring, coaching and motivating, • Strong customer Service Mindset, • Shows curiosity and flexibility to adapt to a changing retail environment and accompany the business strategy development, • Structured, organized and autonomous At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone has the opportunity to contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

Store Manager | Luxury Retailer | Central London | Up to £65,000 Our client, a global luxury retailer with a strong online presence, now seeking an experienced Store Manager for one of their Central London boutiques. As the brand continues to grow, they are looking for a commercially minded, people-focused leader who can inspire teams, deliver exceptional service, and drive business performance. Benefits include: • Salary up to £65,000, • Performance-based bonus, • Staff discount and generous clothing allowance, • Lead the store to achieve sales and service excellence, • Foster an exceptional in-store customer experience aligned with luxury standards, • Motivate and lead high-performing teams through energy, passion, and clear communication, • Drive customer conversion and clienteling in a boutique setting, • Ensure visual merchandising and store presentation meet brand guidelines, • Minimum 3 years' experience in a flagship Assistant Manager or Store Manager role, • Proven leadership in luxury or premium retail, • Energetic, outgoing, and results-driven with a strong sense of initiative, • Excellent verbal communication and interpersonal skills BBBH34266

A fine dining Italian restaurant in the heart of Mayfair is looking for an experienced and charismatic Restaurant manager to lead their team and dazzle their guests. £60,000-65,000. Assistant General Manager – Fine Dining Italian, Mayfair £65,000 | Full-time | Mayfair, London Smyth & Co are delighted to be working exclusively with a renowned fine dining Italian restaurant in the heart of Mayfair. Known for its authentic Italian cuisine, exceptional seasonal produce, and seafood-led menu, this high-profile establishment is searching for a charismatic and professional Assistant General Manager to support the senior leadership team and oversee day-to-day operations. With 100 covers and a beautiful 16-seat private dining room, the restaurant combines warm Italian hospitality with the very highest standards of fine dining service, making it one of Mayfair’s most prestigious dining destinations. The Role: As Assistant General Manager, you will play a key role in driving both the operational and financial success of the restaurant. You will be responsible for: • Overseeing the daily running of the restaurant, ensuring seamless service., • Supporting and leading the FOH team, inspiring excellence and professionalism., • Working closely with the General Manager on strategy and business development., • Managing key financial responsibilities, including P&L analysis, forecasting, and cost control., • Building and maintaining excellent guest relationships, ensuring a memorable dining experience. The Ideal Candidate: • Proven experience in a senior management role within a fine dining restaurant., • Strong understanding of restaurant finances, including managing P&Ls, budgets, and cost control., • A charismatic and professional leader with the ability to motivate and inspire., • Highly customer-focused with impeccable standards of service., • Availability to start within one month is highly desirable. What’s on Offer: • A highly competitive salary of £65,000., • The opportunity to work alongside a world-class culinary and management team., • A dynamic role in one of Mayfair’s most exclusive Italian dining destinations. If you are a hospitality professional with both operational excellence and strong financial acumen, Smyth & Co would love to hear from you.

As the Store manager, you will be an ambassador of the brand, running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs. KEY RESPONSIBILITIES: Team Leadership & Engagement • Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions, • Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L, • Take accountability alongside Store Support for the health and safety management of the store, • Supervise loss asset protection and risk management, • Control stock loss within the boutique budget and implement stock audits effectively, • Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control, • With support from Department Managers, ensure effective team operations e.g. rotas, payroll (with HR support) Business & Client Development • Develop the sales team to ensure their teams deliver the brands experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans, • Identify, recruit and develop talents and work with HR to secure succession plans, • Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions, • Take part in the recruitment, training, evaluation, motivation and development of the staff Operations • Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions, • Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L, • Take accountability alongside Boutique Support for the health and safety management of the store, • Supervise loss asset protection and risk management, • Control stock loss within the boutique budget and implement stock audits effectively, • Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control, • With support from Assistant Boutique Managers ensure effective team operations e.g. rotas, payroll (with HR support) PROFILE & EXPERIENCE: • Management retail experience., • Existing International Clientele network, • Experience in managing VIP clients and events, • Excellent communication and relationship building skills, • Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity, • A passion for the brand and our collections, • Strong knowledge of fashion, trends and specifically RTW product division, • Fluency in a second language (preferred)

Working with JOSEPH We are looking for talented individuals for our store at 28 Brook Street, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our stores in Marylebone, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our stores in the London area, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

🌟 Senior Sales Negotiator 🌟 📍 Location: South London 💼 Contract: Full-time, Permanent 💰 Salary: £60,000 – £90,000 OTE (including competitive basic DOE + uncapped commission & car allowance) ⏰ Hours: Monday – Friday, 8:45am – 6pm (with some Saturdays on rotation DOE) Are you an ambitious Senior Negotiator or Valuer looking for your next step? This is an exciting opportunity to join one of South West London’s most successful estate agency offices as an Assistant Sales Manager. This is a high-volume, top-3 market office with a strong reputation and a consistently high number of instructions and completions. You’ll be stepping into a well-structured team with excellent leads, a solid stock list, and the backing of an established brand name. 🔑 Key Responsibilities: • Carrying out property valuations and winning new instructions – a core part of this role., • Driving stock levels and ensuring the office maintains a leading market share., • Supporting the Sales Director in leading and motivating a high-performing team., • Negotiating offers and seeing sales through to completion., • Managing your own pipeline and overseeing sales progression., • Building long-term relationships with vendors and buyers, providing exceptional customer service. 🎯 About You: • Essential: proven experience conducting property valuations in London., • Strong track record as a Senior Sales Negotiator or Valuer in a busy, high-volume office., • Confident at pitching and winning instructions in a competitive market., • Strong local knowledge of South West London property (Tooting and surrounds a bonus)., • Ambitious, entrepreneurial, and motivated by progression – this role is designed to develop into Sales Manager., • Highly organised with excellent communication and leadership skills. 💷 Package & Benefits: • £60k – £90k OTE, with a strong basic salary + uncapped commission., • Car allowance, • Clear progression path to Sales Manager and beyond., • Agile benefits package tailored to the individual., • Be part of an entrepreneurial office where fewer negotiators earn more – quality over quantity., • Industry-leading tools and support to maximise performance. This is an exceptional opportunity to step into a leadership role within one of London’s busiest and most competitive markets. If you’re a driven valuer with proven success in winning instructions, we’d love to hear from you. 👉 Apply today and take the next step towards becoming a Sales Manager.

SALES ASSOCIATES - GLOBAL PREMIUM BRAND – WOMENSWEAR MARYLEBONE £30K - £32K + COMMISSION + BONUS + CLOTHING ALLOWANCE Outside The Box Recruitment is currently recruiting Sales Associates with over 1+ yrs+ experience selling HIGH PREMIUM WOMENSEAR based in their beautifully designed contemporary store in Marylebone. Our client is renowned for their modern and on trend ready-to-wear and accessory designs which have been worn by fashion forward royals and various high-profile celebrities. With a focus on sustainable fashion at the forefront of their values. Our client champions the idea of fairness both in the workplace and with the production of their designs. The Sales Associates will confidently drive sales through seamless customer service, in depth product knowledge and excellent client relationship building skills. Reporting to the Management Team, the Sales Associates will focus on styling and link selling and will provide a positive environment for clients. The Role: Reporting to the Manager and Assistant Manager Building and maintaining strong client relationships Meets personal and store sales goals. Creating a positive and encouraging environment for clients Delivering knowledge on clientelling and CRM functions Focus on delivering the ultimate of client experience and building rapport with clients Demonstrates an in-depth knowledge of the merchandise. Maintains a keen interest in the fashion industry and market trends Maintaining the presentation of the shop floor ensuring all items are neatly presented Assisting with deliveries, replenishment and visual merchandising. Ideal candidate: 1yrs + experience within a fashion premium / luxury environment Passionate and knowledgeable about Dynamic interpersonal, written and verbal communication Demonstrates a ‘can do’ attitude to clients and colleagues Smart /casual and well-groomed in appearance. Sales driven and determined to succeed Able to build positive relationships with clients and team members Additional to the basic salary is: Bonus / Commission, clothing allowance. Please email CV’s to or call direct on 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Job Title: Sales and Tailoring Assistant Location: Norton & Sons, Savile Row, London Position Type: Full-time, 5 days a week (including Saturdays) About Us: Established in 1821, Norton & Sons is one of Savile Row’s most storied tailors, known for our uncompromised craftsmanship and commitment to contemporary bespoke tailoring. As our business continues to grow, we are looking for a dedicated Sales and Tailoring Assistant to join our dynamic team on Savile Row. Role Overview: We are seeking a personable, highly motivated Sales and Tailoring Assistant who can help drive sales across our Bespoke, Made to Measure, and Ready to Wear offerings. As well as sales, this role offers the opportunity to help out with the smooth running of the behind the scenes process - helping to ensure that the workshop is working efficiently alongside our head cutter and undercutter and that customer deadlines are being met. This role is central to the client experience at Norton & Sons and will involve building lasting relationships with new and existing customers while maintaining the exceptional client experience we are known for. Key Responsibilities: Sales & Client Relations • Actively pursue and achieve monthly sales targets across all our available service offerings., • Deliver a personalised client service, offering expert guidance across Bespoke, Made to Measure, and Ready to Wear., • Follow through on all sales with detailed clientelling, proactive communication (including email outreach) and a positive sales attitude, highlighting the signature Norton & Sons bespoke style., • Maintain regular communication with clients, including outreach about seasonal collections, cloth options, trunk shows and appointments., • Work with our head of marketing to create newsletters and marketing ideas for successful future campaigns., • Build long-term relationships with clients through thoughtful follow-ups and a genuine understanding of their preferences and history with Norton & Sons., • Maintain detailed client records using our online system to support ongoing service and re-engagement. In-Store Operations • Support day-to-day operations on the shop floor including fittings, consultations, answering phone enquiries and undertaking general administrative duties., • Reporting to the store manager and working closely with the team, supporting across a variety of tasks as needed to ensure smooth daily operations., • Assist with merchandising, stock management, and general upkeep of the showroom., • Provide feedback on product performance and customer preferences to inform future product development. Trunk Shows & Outreach • Undertake our U.S. trunk shows when needed, representing the brand and securing sales opportunities for our large clientele in the states as well as growing business. Qualifications & Experience • Strong experience in sales with a track record of building excellent client relationships and driving business., • Excellent interpersonal and communication skills, both written and verbal., • Confidence in managing client relationships with discretion, warmth, and professionalism., • Comfortable working as part of a close-knit team in a fast-paced, client-facing environment., • Willingness to occasionally travel to the US as part of our trunk Shows., • Availability to work Saturdays as part of the regular weekly schedule., • Any experience within the tailoring industry, whether that be sewing, cutting or taking client measurements is preferred but not mandatory. Attributes • Warm, approachable, and professional with clients., • A strong interest in menswear, craftsmanship, and heritage brands., • A team player who thrives in a collaborative environment., • A willingness to adapt and take on a variety of roles within a small company., • Passionate about heritage, tailoring and craftsmanship but open to the ideas of innovation in a fast growing name on Savile Row., • Strong organisational skills with attention to detail and deadlines. What We Offer • The opportunity to be part of a respected, growing house on Savile Row., • Exposure to high-end menswear and craftsmanship at the highest level., • A supportive team environment with room for development. For any further enquiries, please contact us at

About Us We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience. About the Role We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level., • Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account., • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals. You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel)., • You have minimum 1 years of experience leading a team., • You are flexible and available to work full-time., • You stress the importance of customer centricity and you have a strong omnichannel orientation., • You have a strong team spirit, great energy and team management skills, • You are a great communicator and decision-maker and are highly results-oriented., • You encourage and promote curiosity, diversity and collaboration through your innovative mindset., • You can speak fluent English. Any additional language will be a plus. We look forward to receiving your application! Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today! Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.

Sales Ledger Assistant Opportunity (French or German Speaker) Location: Watford Office – 5 Days in office Salary: Up to £30,000 per annum (dependent on qualifications and experience) About Us We are A Group Company, home to a portfolio of reputable, globally recognised brands. With a strong presence across international markets, we pride ourselves on our collaborative work culture and commitment to excellence. We’re currently looking for a Sales Ledger Assistant with proficiency in French or German (additional Western European languages a bonus) to join our dynamic finance team at our Watford office. The Role As a Sales Ledger Assistant, you’ll play a key role in managing customer accounts and supporting our credit control function. Your attention to detail, multilingual ability, and problem-solving skills will contribute to the smooth running of our financial operations and customer satisfaction. Key Responsibilities: Account Management • Maintain accurate customer account records, • Review customer credit limits and payment history, • Ensure timely and accurate processing and dispatch of invoices, • Reconcile received payments with outstanding invoices, • Assist in collecting overdue payments, • Contact customers regarding outstanding balances, • Prepare and maintain reports on receivables and aged debt, • Assist the credit control team with additional tasks as required, • Fluent in French or German, • Strong attention to detail, • Excellent communication and interpersonal skills, • Good numerical and organisational abilities, • Effective problem-solving mindset, • Persistent and customer service–oriented, • Ability to work independently and as part of a team

Sales Representative - No Experience Looking for a role that will support you and develop your skills within a fast-paced sales and customer facing environments? Join a growing and thriving sale and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious Sales Representatives, with or without experience, to support their ongoing growth and rising client demand. The key attributes they are looking for are; • Positive and pro active, • Professional manner and appearance, • High customer service standards, • Willingness to travel both nationally and internationally What You'll Be Doing; • Generating new customer base for their clients, • Collaborating with a motivated sales team, • Customer Service, • Sales Acquisition The Rewards of Joining This Team; • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities, • Enjoy a lively work environment with plenty of social events, • Successful and established Sales and Customer service team to support you, • Completely uncapped earnings + enticing incentives (income is performance based only), • Travel opportunities They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity, and they’ll reach out if you're selected for the next steps. Openings involve dealing with customers face to face within field sales environments in and around the London area. Experience is not necessary in this full time equivalent, self-employed, commission only role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. Please note: This role is not suitable for candidates still in education (school/college/university) due to availability. Our client is seeking candidates who can work 5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Sales Assistant – Coffee Industry Location: Croydon | Full-Time / Part-Time | Sales / Customer Support About Us We are a growing coffee brand passionate about delivering exceptional products and experiences. From sourcing premium beans to serving cafés, retailers, and customers, we thrive on quality, connection, and innovation. The Role We are seeking a friendly, motivated Sales Assistant to support our sales team and help drive customer satisfaction. This role is perfect for someone who loves coffee, enjoys interacting with people, and wants to gain experience in the coffee industry. Key Responsibilities • Assist the sales team with day-to-day customer inquiries and orders., • Support the development of relationships with new and existing clients, • Process orders, manage stock, and maintain accurate sales records., • Assist in preparing sales reports and monitoring market trends., • Represent the brand positively at events or when liaising with clients., • Prepare and send Coffee Samples to prospective new clients, • Support with preparation of events, merchandise, etc, • Daily Update of CRM, • Identify and contact potential new clients via email and telephone and follow up on samples sent, • Support with admin tasks as needed, • Passionate about coffee and delivering excellent customer service., • Strong communication and organizational skills., • Team player with attention to detail and ability to multitask., • Previous retail or sales experience is a plus but not essential., • Competitive salary, • Supportive, friendly team environment, • Opportunities to grow within the coffee industry

Your new company Join a forward-thinking local authority that is committed to delivering high-quality legal services to support vital public services. This organisation is known for its inclusive culture, agile working practices, and dedication to continuous improvement. You'll be part of a legal team that plays a key role in shaping strategic decisions and delivering outcomes that make a real difference to the community. Your new role As the Head of Law (People), you will lead a team of at least 15 legal professionals specialising in Social Care (Adults, Children, and Education) and Litigation. Reporting to the Assistant Director of Legal Services, you will provide strategic leadership, manage complex legal matters, and ensure the delivery of efficient, customer-focused legal services.You will work closely with senior leaders across the organisation, offering expert legal advice and building trusted relationships to support service priorities. You'll also contribute to the wider management of the Legal and Democratic Services department, helping to shape its vision and drive innovation. Key responsibilities include: • Leading and developing a high-performing legal team., • Managing complex legal cases and overseeing external legal support., • Ensuring financial viability and performance targets are met., • Advising senior stakeholders, committees, and executive members., • Driving service improvement and fostering a positive team culture., • A strong track record of legal leadership in a public sector or similarly complex environment., • Excellent influencing and strategic thinking skills., • High political awareness and the ability to advise senior stakeholders., • Proven experience managing teams, budgets, and performance., • Agile and hybrid working arrangements., • A culture that promotes equity, diversity, and inclusion., • Opportunities to shape legal services and influence strategic decisions., • A competitive salary and benefits package., • A role that offers real impact in a dynamic and rewarding environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Quest Search and Selection is looking for a passionate and results-driven Assistant Manager to support the Store Manager in their flagship store. This role will be leading a high-performing team in delivering an exceptional customer experience, and operational success, in the heart on the West-end of London's premier shopping destination The company is partnering with an internationally renowned luxury retailer with an 85-year legacy, continuing to expand across Europe and Asia. Role and Responsibilities of this Flagship Assistant Manager: • Support Sales & Performance Goals – Assist in achieving and exceeding sales KPI targets while maintaining budget efficiency including rotas vs sales plan., • Deliver Exceptional Customer Experience – Build strong customer relationships, encourage repeat business, and uphold luxury service standards., • Team Development & Motivation – Assist in training, coaching, and inspiring the team to achieve success and also manage underperformance., • Operational Excellence – Help manage stock levels, minimise shrinkage, and ensure compliance with company policies., • Visual Merchandising & Promotions – Support the implementation of promotional campaigns and maintain a visually appealing store environment., • Strategic Decision-Making – Utilize KPIs and sales data to identify areas for improvement and optimize store performance. Qualifications Required for this Flagship Assistant Manager:: • Minimum of 2+ years as an as a supervisor, keyholder or team, department deputy or assistant management experience., • Having central London experience within the west-end or shopping centre environment is desirable ., • Passionate about delivering an exceptional shopping experience., • Ability to support and motivate a team to achieve their best., • Comfortable using KPIs and sales data to drive business decisions., • Experience with reporting and data analysis would be an advantage., • Physical stamina required as regular bending and lifting as stock rooms are on various store levels Benefits of Joining this Flagship Assistant Manager : • Salary up to £32,000, • Monthly performance-based bonus, • Generous holiday allowance, • Exclusive staff discounts on luxury products, • Pension, Employee Assistance Programme & Well-being Support If this opportunity sounds like you & to be part of a luxury group, then please apply today.

Assistant Store Manager – Luxury Lingerie & Swimwear Central London Boutique up to £35,000 + Commission OTE £44k Excellent Benefits We are delighted to be recruiting on behalf of an internationally renowned luxury fashion house, celebrated for its timeless elegance, craftsmanship, and distinctive style. Specialising in lingerie, swimwear, and ready-to-wear, the Maison embodies sophistication, confidence, and modern femininity. As an Assistant Store Manager, you will support the Retail Manager in leading the team, overseeing boutique operations, and driving commercial success, while ensuring every client receives an exceptional and personalised experience. The Role: • Supporting the Boutique Manager in day-to-day operations., • Leading by example in providing outstanding customer service and building long-term client relationships., • Driving sales performance, achieving KPIs, and contributing to the success of the boutique., • Supervising stock management, visual merchandising, and boutique presentation., • Coaching, motivating, and developing the boutique team., • Acting as deputy in the absence of the Boutique Manager. About You: • Previous supervisory or management experience in luxury or premium retail., • Strong leadership skills with the ability to inspire and engage a team., • Passion for delivering excellence in customer service., • Proven sales skills with strong commercial awareness., • Highly organised, detail-oriented, and results-driven., • Professional appearance with elegant presentation. The Package: • Up to £35,000 + Commission, • Boutique opening hours, • Staff discount, • Private Healthcare

Operations Assistant We’re seeking Legal Receptionists, Clerks or Administrators who are ready to build on their experience and step into a rewarding administrative role at a top-tier US law firm. Joining a firm of this calibre opens doors to a successful career within the Legal industry! • Salary to £40,000, • 09:30-17:30 (Monday-Friday), • Located in beautiful, modern offices in one of London’s most prestigious areas, • Free meals in the office, • 10% pension contribution Key Responsibilities of the Operations Assistant: • Manage the Facilities team calendar including reminders, team meetings, maintenance schedules etc., • Take minutes of team meetings and follow-up on action points., • Assistant with office logistics, including facilities management, and vendor relationships., • Support and assist with planning office moves, liaising with IT, Facilities, and all relevant Business Services teams., • Assist with the onboarding and offboarding of facilities vendors., • Track and manage the firm’s assets e.g. furniture, coffee machines, office plants, etc. to help coordinate service and maintenance requests., • Conduct periodic Health & Safety and Fire compliance checks., • Coordinate Health & Safety and Fire compliance training for staff and maintain records, first aid, manual handling, and fire marshal administration. Skills & Requirements of the Operations Assistant: • 1-year of experience in an Administrative, Operations, or Reception role from a law firm or Chambers, • Excellent interpersonal skills, with an uncompromising focus on customer service., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Proactive problem-solving abilities and a high-level of initiative.

Assistant Facilities Manager - Central London, Close To Liverpool Street Station - Up to £50k + Package Are you an Assistant Facilities Manager/ Assistant Building Manager looking for a fantastic opportunity to work directly for a leading Managing Agent on a state of the art, 400,000 Sq Ft multi tenanted commercial trophy building near Liverpool Street Station, London? I am currently recruiting for an Assistant Facilities Manager who will assist in the day to day FM operations for a 400,000 Sq Ft Building in London with retail units on the ground floor. Benefits: • Varied day to day responsibilities and duties, no two days are ever the same and you will gain exposure to all facets of Facilities Management from an experienced Senior Manager on site., • The opportunity to join a company who fully invests in their people and careers., • A clear progression route through to a Building Manager position. Responsibilities: • Management of compliance across soft services contractors on site including front of house, cleaning, security and catering., • Provide best in class customer service., • Daily client and tenant liaison., • Administration, • Assisting with fit out/ refurbishment works whilst ensuring tenants are minimally affected., • Reports on supplier services performance against agreed KPI's/ SLA's., • Approval and issuing of Permits to work., • Prepare management reports for on site staff., • Attend and chair meetings with clients and tenants., • Undertake regular building inspections., • Audits and inspections of supplier delivery. Requirements: • IOSH/ Nebosh Qualified This is a great opportunity to work on an iconic building in London, working with an experienced Senior Manager and joining a company that offers fantastic training and career progression. Paying up to £50k + package, this is an opportunity not to be missed out on.

We're on the lookout for an Assistant Merchandiser to join our passionate and vibrant Womenswear team. This role presents a thrilling chance to immerse yourself in the world of retail at Fenwick, contributing your skills and expertise to a dynamic and ever-evolving environment. Join us in shaping the future of fashion and retail! You will join the team in our Central London office located on Wigmore Street. As a new member of our Fenwick family, you will be part of the updates and conversations as we fuel the next stage in our journey. What’s in it for you? When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year, • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid Working (Every Thursday and Friday working from home) So, more about our Assistant Merchandiser role… As an Assistant Merchandiser, you'll play a pivotal role in securing the right quantities and assortment of products in each store, at the perfect price point, all to meet our sales and profit targets. Collaborating closely with our Merchandiser and Buying teams, your contributions will encompass setting and managing strategies, streamlining planning and trading, and identifying key trading opportunities that align with our long-term objectives. Your responsibilities will extend to the meticulous management of our systems, particularly the WSSI's. You'll be integral in setting up, maintaining, and regularly updating sales, stock, intakes, and markdowns within these systems. Your analytical prowess will shine through as you continually review data, providing essential recommendations to the Merchandiser and Buying teams, contributing significantly to our strategic decision-making process. Moreover, your adeptness in planning and executing re-orders for continuity ranges will be essential in meeting our sales forecasts and stock targets. As part of the team, you'll actively support the Merchandiser in optimising Open to Buy (OTB) planning, ensuring maximised full-price sell-through and reduced markdowns to enhance stock turnover. Through detailed monitoring of departmental performance metrics, including sales, stock levels, profitability, and promotional activity, you'll provide crucial insights and historical analyses to guide future strategies and enhance our decision-making processes. If you're ready to contribute your expertise in driving profit while minimising risk, this role at Fenwick could be the perfect fit for you! What we are looking for in a candidate… • Excellent analytical and numerical skills, • Demonstrated financial acumen in previous roles, • Good commercial awareness of the industry, • Developed communication, influencing and relationship skills., • Good working knowledge of excel and B+M systems – in particular WSSI’s, and Stock and Commitment processes, • Able to make logical decisions under pressure, • Able to manage time well to prioritise multiple workstreams/objectives, • Innovative and uses initiative, • Understanding of the purpose of a merchandising function, • Experience within a buying/merchandising function About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

Entry Level Sales Role - Immediate Starts Available (Full time availability required, Mon - Fri) Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment? Looking to start your career with clear pathways for career advancement within the company? Based in the centre of London our clients well established company is currently recruiting for vibrant, bubbly and enthusiastic individuals due to their recent expansion and high client demand. If you have a passion for driving growth, with fantastic communication skills and have the ability to work collaboratively in a fast-paced, team orientated, sales and customer service environment, then we want to hear from you! The key attributes they are looking for are; • Positive and pro active team player, • Professional manner and appearance, • High customer service standards, • Excellent communication skill, • Full time equivalent availability, 5 days per week (Mon - Sat), • Develop and execute innovative strategies to drive brand awareness and sales, • Working within an enthusiastic sales team at various face to face field sales campaigns within the London area, • Showcasing in-depth knowledge and come up with solutions, • Extensive training and mentorship from seasoned professionals, • Fantastic working environment and social calendar, • Career progression for those willing to grow and learn, • Successful and established Sales Team to support you, • Completely uncapped earnings + brand awareness fee, • Exciting travel opportunities They are currently holding appointments for their new sales and customer service roles, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Comprehensive training and development programmes are available in this full time equivalent hours, self employed, commission plus brand awareness fee based, sales role. Experience is not essential as our client offers excellent sales coaching and development programmes, however individuals with experience in the following areas are encouraged to apply: Retail, Hospitality, Customer Service, Retail Assistant, Warehouse, Care assistant and any other customer related based experiences. If you feel you meet these requirements and want the opportunity to join and propel your professional journey to new heights! APPLY NOW for a Immediate Start! This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Mode is proud to be partnered with a prestigious luxury fragrance brand seeking an experienced and dynamic Assistant Store Manager to support the day-to-day running of a high performing Flagship retail store on Bond Street. Our client is a prestigious fragrance house, renowned worldwide for its artistry, craftsmanship, and passion for scent. Their boutiques are immersive spaces where fragrance becomes an experience. With a growing international presence, the brand is admired for its heritage, creativity, and dedication to excellence in both product and service. This is an exciting opportunity to play a key role in driving sales, delivering exceptional customer experiences, and supporting the development of a passionate team in an inspiring environment in one of London's most prestigious locations. The Role: • Support the Store Manager in delivering sales targets and KPIs (including conversion, ATV, and UPT)., • Lead by example in delivering outstanding customer service and building strong client relationships., • Assist with staff training and development, ensuring the team is knowledgeable and confident in representing our products and values., • Support with visual merchandising, product launches, and in-store events., • Help to manage day-to-day operations, including stock control, cash handling, and store standards., • Act as a role model in maintaining a positive, professional, and engaging store atmosphere., • Take on supervisory responsibilities when the Store Manager is absent. Requirements: • Previous experience in retail management or a supervisory role, ideally within premium or luxury retail., • Bond Street or Flagship London Boutique experience, • Strong understanding of KPIs and how to drive team performance., • A natural leader who can inspire and motivate a team., • Confident communicator with excellent customer service skills., • Organised, proactive, and adaptable with a strong sense of responsibility., • Flexible availability, including weekends and peak trading periods. Please note that due to the high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

About the role We are seeking a proactive, experienced, and service-focused Reception Manager to lead the day-to-day operations of our services and ensure the smooth running of our clinical environment. Reporting to the Head of Patient Services, you will manage the reception teams across three Central London locations and oversee non-clinical facilities, ensuring high standards in service delivery, safety, compliance, and patient experience. You will play a key role in operational leadership and service excellence while working closely with clinical, administrative, and senior management teams. This is a highly visible and hands-on role requiring a blend of people management, operational oversight, and facilities knowledge, ideally within a healthcare setting. Responsibilities Operational Management • Support the Head of Patient Services in delivering efficient, patient-focused services across all sites., • Lead and manage the reception team, ensuring high standards, consistent patient experience, and effective daily operations., • Act as the daily point of contact for operational issues, staffing adjustments, and service escalations., • Oversee scheduling, rota approval, service awareness, and site coverage., • Support recruitment, onboarding, training, performance reviews, and team engagement initiatives., • Collaborate with internal departments and external partners to ensure smooth service delivery., • Participate in the Duty Manager rota, handling remote operational decisions and weekend communications., • Manage non-clinical budgets, payroll approval, and finance processes alongside the Finance Assistant. Leadership • Provide coaching and mentorship to reception staff, including Bank staff and Senior Receptionist., • Promote a culture of continuous learning, accountability, and cross-functional collaboration., • Lead on personal development planning aligned to team and organisational goals., • Collaborate with senior leadership in operational and governance meetings. Compliance & Governance • Ensure non-clinical operations meet CQC, GDPR, and Health & Safety requirements., • Maintain policies and SOPs in collaboration with the Quality and Compliance Manager., • Work with Head of Patient Services to lead incident, complaint, and data breach reporting and support root cause analysis and service improvements., • Conduct internal audits and contribute to maintaining CQC standards and ratings., • Serve as the Health & Safety Lead and Fire Marshal, ensuring compliance across all non-clinical areas., • Conduct and review risk assessments (including fire, DSE, and COSHH), and maintain staff induction and refresher training About You We’re looking for a committed and capable leader with strong customer service management experience, ideally in a healthcare or clinical setting. You’ll bring: • 1–2 years’ experience managing reception, or front-of-house services, ideally within healthcare, hospitality, or a similar regulated environment., • Organisational and time management skills, with the ability to prioritise and manage competing demands., • High level of IT competency and administrative accuracy., • A proactive mindset with a focus on process improvement, collaboration, and problem-solving., • A strong interest in private healthcare and commitment to delivering an outstanding patient experience. Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • Salary of £34,000 – 38,000 (depending on experience), • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the office, • Team Events: our Social Butterflies look after the company culture by organising various events throughout the year; from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad!

Company Description Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 19,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. Job Description The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly. We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract until 2039 and we are looking for experienced Project and Senior Project Managers to deliver project objectives across six key areas of performance; Health & Safety, Quantity, Cost, Environment, Delivery & People. You'll be a dynamic and self-motivated individual with a strong project background keen to deliver the complex highways schemes throughout their whole lifecycle of which range in value from £20k to £4m+. This role will also involve direct line management of project managers, assistant project managers and early careers. Other requirements also include the successful delivery of the programme of works on time and to budget. Key responsibilities / duties: • Stakeholder Management - Develop and maintain strong collaborative relationships with the Portfolio Manager, SPM, Construction/Supervisor Teams and key internal and external stakeholders, to ensure full mutual understanding of the projects’ delivery objectives, to report on and review project performance, and to agree solutions to issues., • Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management., • Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate. Where necessary develop, agree, and implement solutions to overcome these., • Lead and oversee projects throughout their whole lifecycle through feasibility, design, construction and handover. Informing investment proposals for our clients at each stage, • Global or master programme maintenance for whole portfolios, • Programme income and cost profiles, overseeing and challenging the Project Managers input., • Client liaison on a project and portfolio level, • Chairing and driving regular project reviews to ensure the following are current and live:, • Project and division risk register, • Project risk category (on financial spreadsheet), • Review submissions register., • Review of AWN Correspondence Register progress comments and milestone dates, • Project income and cost forecast (review of PM profiles), • Project change, • Project priorities (for resource allocation), • Manage correspondence and queries through Aconex., • Project change control and reviewing processes and procedure., • Allocation of projects to PMs based on appropriate knowledge, experience, ability, and capability (workload), • Work closely with the Construction/Supervisor team to ensure permits, certificates and site reporting are managed correctly and align to project needs., • Managing NEC Contracts Options as Project Manager Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required Periodic requirement for site visits (including night shifts) Full Driving License Qualifications/ skills: • Experience in the delivery of highways construction & maintenance operations or similar transferable experience, • Project Management skills, preferably supported by recognised PM qualification, PRINCE2, APMP etc., • Preference of minimum HNC / HND (or equivalent) in a civil engineering or other construction-based discipline., • Broad knowledge and understanding of other design areas., • Understanding of Environmental requirements of schemes, • Experience of coordinating interfaces with design teams and external resources, • Understanding of H&S Requirements related to highway construction & maintenance works., • Knowledge of CDM and other H&S legislation, • Competent in exercising the duties under CDM., • Applicable CSCS Card, • Team leadership and management experience in driving performance and productivity, • Strong communication and stakeholder management skills, • Strong customer focus with a service delivery mindset, • Commercial understanding and budgetary control experience, • Understanding of Lean principles Personal Attributes: • Proactive problem solving, • Excellent communication skills, • Strong safety management culture, • Self-aware and adaptable style to meet varying project needs., • Resilient, • Presentation skills., • Team building skills., • Ability to prioritise and self-manage., • Ability to develop relationships and engender trust Experience: • Experience at a senior level in the delivery of highways construction & maintenance operations or similar transferable experience, • Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above., • Experience of managing projects through complete lifecycle Additional Information Equality, Diversity & Inclusion We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected. You can be based in one of the following locations: Dartford, South Mimms or Leatherhead.

Assistant Manager – New Store Opening Full Time, 40 hours About the Role We’re seeking an enthusiastic and proactive Assistant Manager to join the leadership team of an exciting new womenswear boutique opening in West London. This is a fantastic opportunity for someone who is passionate about retail, thrives in a fast-paced, collaborative environment, and is eager to play a key role in shaping a store from the ground up. The Assistant Manager will support the Store Manager in driving sales performance, nurturing a motivated team, and ensuring an exceptional customer experience in every interaction. Key Responsibilities: Leadership & Operations • Partner with the Store Manager to oversee daily operations and ensure the boutique runs efficiently., • Take a hands-on approach to leading the team, stepping into full leadership responsibilities when required., • Support with recruitment, onboarding, and ongoing team training and motivation., • Ensure each customer enjoys a warm, engaging, and personalized service., • Act as a brand ambassador, maintaining the store’s premium aesthetic and upholding its values in every client interaction., • Oversee stock levels, deliveries, and visual merchandising to maintain high operational and presentation standards., • Analyse store performance metrics and contribute to action plans for improvement., • Foster a positive, inclusive, and collaborative store culture that reflects the brand ethos., • Act as a mentor and motivator to the team, leading by example in professionalism, enthusiasm, and client care., • Contribute new ideas to enhance the customer journey and overall business success. About You • Previous experience in a supervisory or assistant management role within premium or lifestyle retail., • A genuine passion for fashion, product, and delivering memorable customer experiences., • Confident leadership with strong communication and interpersonal skills., • Organised, adaptable, and proactive — able to manage multiple priorities and think on your feet., • A natural people person who thrives in a creative, dynamic environment. What’s on Offer • The opportunity to be part of an exciting new boutique opening and contribute to its long-term success., • A supportive environment that encourages personal growth and development., • Competitive salary (up to £43,000, dependent on experience) and internal progression opportunities. If you’re ready to take the next step in your retail leadership career, please apply with your CV. Applicants must have the Right to Work in the UK.

Role: Assistant Store Manager Location: Ilkley Job type: Permanent, Full-Time (40 hours) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Overview Putting the customer at the heart of everything that you do, you will support the Store Manager in commercially managing your store to maximise profitability through the retail plan; driving sales, managing costs, and delivering our brand through the visual proposition. Creating a fun and inspiring atmosphere in line with our brand and culture, you must support the development of the team, whilst ensuring the highest standards are maintained throughout the store according to company guidelines. Role Responsibilities • Leading by example and demonstrating exceptional standards of behaviour ensuring the integrity of the brand is maintained at all times, • Drive and role model customer service standards to exceed customer expectations, • Training, coaching and developing your team supporting the completion of appraisals and performance reviews for all Crew, • Proactive analysis of available financial data, retail and company strategy, use of local/industry knowledge and commercial creativity to maximise sales opportunities and support in making commercial decisions to drive store performance and exceed KPI targets, • To ensure that the store is working to budget through effective scheduling, cost controls and crew productivity, • To use effective planning and organisational skills to successfully implement the retail plan, • Communicating and liaising with Head Office to influence and maximise the stock package where appropriate, • To ensure correct procedures are adhered to in a professional manner for your Crew and store including cash and stock, health and safety, office, security of premises, key holders and loss prevention (NB, this list is not exhaustive), • To oversee and execute the FatFace visual proposition to company standards including leading sale / new season launches and floor moves, • To abide by all FatFace policies and procedures and comply with legal obligations including safety requirements, • Ensure GDPR procedures are adhered to at all times to maintain confidentiality, • In the absence of the Store Manager, take on holding responsibilities that ensure the continued success of your store in sales, standards and Crew development. Role Competencies • To deliver excellent customer service standards focussing on customer needs and satisfaction, • Align self to companies social and environmental mission and champion any actions that you can directly impact at all times’, • Proactively offer alternative ways for customers to buy across all of our channels, • Ensure all crew are equipped with product training and are aware of our multichannel proposition, • Championing the FatFace vision and values in store to keep the customer at the heart of all decision making, • Proactively provide crew with learning, development and coaching opportunities to aid in achieving high performing teams that reach their full potential, • Use of local knowledge and creativity to maximise sales opportunities that are unique to your market, • Ensure that the store is working to budget through effective scheduling, cost controls and Crew productivity Benefits of working with us • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme• EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Critical illness/Death in service for Salaried staff, • Sick pay allowances, • O2 phone discount, • Eye Tests/contributions to glasses (qualifying roles only), • Sabbatical leave in line with service, • Enhanced Family Friendly polices i.e. Maternity Leave, • Refer a friend scheme If this sounds like the opportunity for you then apply today!

Start your Sales Journey - Sales Assistant - No Experience Required - Immediate Starts (Retail/Hospitality Experience Considered) Worried about your job on the shrinking high street? Maybe you have recently lost your job in retail? Or, are you looking for an entry-level opportunity to start your sales career in London? Our client does not work in the retail industry but many of their successful candidates have, due to the decreasing need for face to face high street stores and many shifting their focus online, our client finds more and more of their team started or came from a retail background. Our client finds that candidates that have previously worked in retail have the face to face communication and customer service skills they need to grow their business. Retail experience is not needed to become successful in this role as they provide one-on-one coaching for those willing to learn communication and customer service skills that retail experience provides. Perks of the role: • Lots of opportunities to progress your career and move into leadership and management roles, some have even progressed on to managing their own office, • A flexible schedule, • Opportunity to learn new skills, travel abroad, travel the UK and meet new people, • Invites to networking events at incredible venues, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • Full time equivalent availability (4-5 full days a week), • Willingness to learn and drive to succeed, • Be able to be positive and enthusiastic everyday, • Be able to work in a team and as an individual, • Excellent English speaking skills This opportunity is available to those looking for an entry level role or a change of industry, all our client asks is an up to date CV with contact information so they can call you easily and invite you for a face to face appointment if you are successful. The role is offered as a self employed and commission only basis within face-to-face event environments in London, so that their team can earn between £24k and £30k on average per annum. Although experience is not required for this role, due to sales and product coaching programmes offered to all successful candidates, we encourage any individuals with the following experiences to apply: Retail Assistant, Catering Assistant, Waiter/Waitress, Bartender, Restaurant experience, Barista, Hotel and Hospitality experience, Sales Assistant. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Sales Assistant ROLE SUMMARY/PURPOSE OF JOB Part of the HENI group since 2016, Prudence Cuming was established in 1967 as a photographic studio specialising in fine art. Prudence Cuming works with museums, institutions, artists, designers and private collectors, and has a wealth of experience photographing objects ranging from paintings to sculpture and luxury goods. Prudence Cuming provides a complete and bespoke photographic service, including photography, filming, retouching, 3D Design, scanning and digital printing. We are looking for a Sales Assistant to join our studio – this is a great opportunity to shape a brand-new position from the ground up, to drive Prudence’s growth and profitability through strategic client development and relationship management. You'll work closely with our Sales Manager to expand our client base and maximize revenue opportunities. This role will be based in central London, either at our studio in Mayfair or on client visits. KEY RESPONSIBILITIES AND DELIVERABLES Client Development & Sales • Build and manage a robust pipeline of prospects and leads, through strategic outreach via email, calls, and in-person visits., • Confidently pitch our services to senior decision-makers including gallery directors, collection managers and luxury brand representatives., • Maintain and update a CRM system, ensuring all client information is recorded., • Manage incoming and new enquiries, working closely with Sales Manager to advise on quotes and pricing., • Gain a deep understanding of the business, customer behaviour, and the market to shape how we navigate our sales strategy., • Monitor and nurture the existing clients in the business, finding opportunities for upselling and maximizing client revenue., • Support with the creation of all branded content, from portfolios to leaflets and social posts., • Explore opportunities to widen our client base and visibility within the market, such as events and partnerships with art service providers., • Liaise with internal teams to ensure the seamless delivery of services to clients., • Represent the business at events such as Art Fairs. Performance & Reporting • Track and achieve sales targets with regular reporting on performance metrics., • Produce data-driven insights on client behaviour and market trends., • Reporting on changes in customer behaviour to Sales Manager to help inform sales strategy. PERSON SPECIFICATION • Minimum 2 years’ of experience in a sales or business development role., • Proven experience with CRM systems, comfortable with financial figures and working to KPI targets., • Excellent communication skills with the confidence to engage senior stakeholders., • Outgoing personality with excellent interpersonal skills, • Self-motivated with ability to work both independently and as part of a team, • Keen eye for detail with a proactive, problem-solving mindset., • Keen to learn and willingness to take on more responsibilities., • A keen interest in art and the creative industries would be advantageous. LOCATION: 28 Dover Street, London, W1S 4NA HOURS: 8:30am–5:30pm Monday-Friday LINE MANAGER: Sales & Operations Manager SALARY: Competitive, dependent on experience HOW TO APPLY Please send your CV (and covering letter if you wish). You can contact the Recruitment Team via

Lead with purpose. Grow with us. Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? Wanting a better work-life balance? We’re looking for an Assistant Store Manager to help lead one of our busy stores. In this role you will: • Help with the day-to-day running of the store, • Encourage your team to give expert service, • Take charge when the Store Manager is away, • Work 32 hours per week on a fixed term contract until April 2026. About Us We believe life is better when it’s spent outdoors. Whether it’s hiking, running or just enjoying fresh air, being outside helps us feel connected and refreshed. Behind every great adventure is the right gear, and behind that, a passionate team. As an Assistant Store Manager you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and the right equipment for their adventures. We’re part of the Cotswold Outdoor Group which includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, helpful advice and care about protecting the planet. Whether you’re moving up in your career or building your leadership skills, we’ll support you with training and chances to grow — so you can help create great experiences for customers and your team. What you’ll be doing Working in partnership with your Store Manager, you’ll support your team to give every customer a great experience. In this role you’ll: • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for We’re looking for someone who’s confident leading a team, enjoys helping others and understands how a store runs behind the scenes. You’ll enjoy this role if you: • Have experience as an Assistant Store Manager and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: • Starting salary of £29,000 FTE, plus a yearly bonus of up to £2,025, • 40-60% discount on top outdoor brands across our stores, • 33 days holiday with the option to buy more, • Ongoing training and development, including leadership support and expert sessions from leading brands, • Free, confidential wellbeing support whenever you need it, • Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform

ICT Assistant Project Manager Imperial London Hotels Group based @ ILH Head Office 40 Hours - £45,000.00 + Benefits About Imperial London Hotels Are you passionate about leveraging technology to transform the hospitality industry? Do you thrive in solving complex challenges with innovative IT solutions? Are you ready to lead impactful projects that enhance guest experiences and operational efficiency? If so, we want you to join our dynamic IT team at Imperial London Hotels! Based at our vibrant office near Russell Square, you’ll play a pivotal role in driving technology projects that power our family-run hotel group, renowned for its 185-year legacy of excellence. As an ICT Assistant Project Manager, you’ll collaborate with cross-functional teams, manage stakeholder relationships, and deliver cutting-edge IT solutions to support our seven Bloomsbury-based hotels. This is your chance to lead transformative projects, from cloud infrastructure to guest-facing digital platforms, in a fast-paced and rewarding environment. Why Join Us? • Technology-Driven Excellence: Our hotels rely on seamless IT systems to deliver exceptional guest experiences. You’ll be at the heart of ensuring robust, reliable technology that empowers our teams., • Dynamic and Collaborative Environment: Work across our closely located hotels, tackling diverse challenges and making a tangible impact every day., • Innovate with Purpose: Join a company that blends tradition with innovation, offering you the opportunity to shape the future of hospitality through technology., • Career Growth: With access to training, certifications, and a supportive team, you’ll have the tools to grow your expertise and career. What You’ll Do As the ICT Assistant Project Manager, you’ll support the Technical Project Lead in delivering high-impact IT projects across our hospitality operations. Your role will combine technical expertise, leadership, and a customer-centric approach to ensure successful project outcomes. Key Responsibilities: • Support the planning, execution, and delivery of IT projects, including Property Management Systems (PMS), Point of Sale (POS), CRM, mobile apps, and smart room technologies., • Collaborate with stakeholders (e.g., operations, front office, F&B, marketing) to define project goals and technical requirements., • Assist in managing project timelines, budgets, and deliverables, ensuring alignment with business objectives., • Coordinate with vendors and external partners for system deployments, upgrades, and maintenance., • Ensure compliance with data privacy regulations (e.g., GDPR) and cybersecurity standards., • Provide technical support, troubleshoot issues, and maintain systems, including 24/7 on-call coverage when required., • Develop and maintain system support documentation, procedures, and metrics to drive continuous improvement., • Act as a proactive consultant to IT management and operations teams, identifying opportunities to optimize technology use., • Mentor and train hotel IT staff and business users on new systems and processes., • Stay ahead of industry trends, evaluating and implementing technologies that support business goals., • Build strong inter-departmental relationships to ensure seamless IT support and project delivery. Other Duties: • Actively participate in team meetings to enhance ICT service delivery., • Support ad hoc departmental and hotel-wide initiatives aligned with Imperial London Hotels’ standards., • Uphold departmental SOPs and brand standards in all activities. What We’re Looking For Essential Skills: • Proven experience (3+ years) in IT support or project coordination, ideally in hospitality or a fast-paced environment., • Strong technical knowledge of hardware, software, and network troubleshooting., • Excellent problem-solving and organizational skills., • Clear and confident communication, with the ability to explain technical concepts to non-technical stakeholders., • Proactive, adaptable, and able to thrive in a dynamic environment. Desirable Skills: • 5+ years of experience in technical project management or ICT leadership roles., • In-depth knowledge of ICT systems, including cloud platforms (e.g., Azure, AWS), networks, and enterprise applications., • Familiarity with project management methodologies (e.g., Agile, PRINCE2, PMI)., • Experience managing vendor relationships and multiple projects simultaneously., • Relevant certifications (e.g., PMP, PRINCE2, ITIL, Agile/Scrum) are highly desirable., • Bachelor’s degree in Computer Science, IT, Engineering, or a related field. What’s in it for you • 28 days holiday, increasing with length of service up to 33 days (including bank holidays), • Access to ILH Training Academy programmes, apprenticeships and supported study scheme, • Access to Holiday Purchase Scheme, • Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items., • Access to an interest-free Season Ticket Loan or Travelcard Loan, • Team member flat rate discount & 50% discount to friends and family at any of our hotels, • 50% discount at ILH’s nine food and beverage outlets, • Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage, • Access to an employee funded Health Cash Plan, • Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets, • Access to Early Pay - instantly access a portion of the pay you’ve already earned, • Access to shopping discounts across several high-street brands and online retailers, • Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology, • Access to mental health first aiders support & well-being support