Customer service assistant jobs in London - Page 6Create job alerts

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK

We are looking for a Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. shifts: between 11:00pm and 10:30pm (Mon-Fri) between 10am and 9pm (Sat) between 10am and 8pm (Sun) What We Offer: - Salary up to £12.80 (including £1 weekly team bonus). - Daily food allowance during shifts with unlimited coffee. - 50% discount across all our restaurants when off duty. - Unlimited coffee on shift. - You will never work on your Birthday and be paid for it! - Healthcare cash plan. - Discount on our Pantry selection like a tahini chocolate spread. - Monthly team socials and annual parties. - Opportunities for development in the company. - Green Commute – Cycle Scheme. - Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? - Colourful personality and individuality, being Bold but Humble. - Passion for great food and people. - Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Job Advertisement: Chef at The Avery Deli Location: New Eltham Position: Chef Working Hours: 7:00 AM - 4:00 PM Type: Full-Time/Part-Time Are you a passionate chef looking to join a vibrant team in a popular cafe? The Avery Deli, located in the heart of New Eltham, is seeking a talented Chef to help us deliver exceptional food to our valued customers. Key Responsibilities: - Prepare and cook a diverse range of dishes, maintaining high standards of quality and presentation. - Collaborate with our team to create new and exciting menu items that reflect seasonal ingredients and customer preferences. - Ensure cleanliness and organization in the kitchen, adhering to food safety regulations and health guidelines. - Assist with inventory management and ordering supplies as needed. - Deliver outstanding customer service by accommodating special requests and dietary restrictions. - Mentor and support kitchen staff to promote a positive team environment. Requirements: Proven experience as a Chef or in a similar kitchen role, preferably in a cafe or restaurant setting. Strong knowledge of food safety practices and kitchen operations. Creative and passionate about cooking with an eye for detail in presentation. Excellent communication and teamwork skills. Ability to thrive in a fast-paced environment with time management skills. What We Offer: Competitive salary based on experience. Consistent working hours from 7:00 AM to 4:00 PM, allowing for a great work-life balance. A supportive and friendly work atmosphere. Opportunities for career growth and culinary development. Employee discounts on delicious food and beverages. If you are ready to bring your culinary skills to The Avery Deli and be part of a welcoming team, we want to hear from you!

Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.

We are looking for a talented Chef de Partie to join our team here at Oblix. Our Chef de Parties are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for Oblix chefs are confident working at a fast pace whilst maintaining Oblix's high standards. The requirements of an Oblix Chef de Partie - Previous experience in a similar high-end restaurant as a Chef de Partie - Ability to multitask - Excellent communication skills - Great team player The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Long service award to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan - Family meals on shift - Staff Discount across Zuma, Roka, Oblix & INKO NITO Are you ready? Join our team, start your story today.

We are looking for a friendly and proactive Waiter/Waitress to join our team at a charming English café in the heart of London. If you enjoy working in a welcoming environment and are passionate about providing exceptional customer service, we’d love to meet you! Responsibilities: • Greet and serve customers in a polite and professional manner. • Take orders and deliver food and beverages accurately. • Ensure tables and the café area are clean and well-organized. • Assist with managing orders and processing payments. • Provide menu recommendations and respond to customer inquiries. • Collaborate with the team to ensure a smooth and efficient service. Requirements: • Previous experience in a café, restaurant, or similar environment is preferred but not essential. • Excellent communication and interpersonal skills. • Ability to work well under pressure in a fast-paced environment. • Strong attention to detail and customer-focused mindset. • Ability to work flexible hours, including weekends and holidays. • Right to work in the UK. Benefits: • Competitive hourly wage. • Friendly and supportive team environment. • Opportunity for growth and development within the café. • Staff discounts on food and beverages. This description highlights the main responsibilities and qualifications you’re looking for, along with a friendly tone to attract potential candidates

Your role is more like a brand custodian, responsible for understanding the brand and its offerings, so you are the link between the brand and the customer experience. You should be passionate, a strong communicator, and a friendly, accommodating individual. Hospitality professionals must have excellent customer service skills and the ability to study all menus carefully and assist customers in making informed decisions when ordering. please send your CV

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Supervisor will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour

We’re looking for a dedicated and friendly Front of House staff member to join our small, close-knit team at a private members' club. This versatile role will have you working at the bar, serving in the bistro, and occasionally assisting in the kitchen as needed. We pride ourselves on providing a warm and welcoming atmosphere for our members and are seeking someone who shares our commitment to excellent service. This riole would suit a recent school leaver or someone looking for their first job. Key Responsibilities: - Serving drinks and maintaining a well-stocked, clean bar - Providing attentive and friendly service in our bistro - Assisting in the kitchen during busy periods to ensure smooth service - Contributing to a positive, welcoming environment for our members Hours & Availability: - Approximately 15 hours per week - Primarily weekend shifts, with some evening shifts during the week Requirements: - Hospitality or customer service experience is a plus but not essential - A team player with a positive, can-do attitude - Reliable, punctual, and flexible with hours - Passionate about delivering excellent service and building relationships with members Benefits: - £12 per hour - Supportive, friendly team environment - Opportunity to work within a respected private club with a welcoming community If you're interested, please send your CV and a brief note on why you’d be a great addition to our team. We look forward to hearing from you!

We are a luxury jewellery store in Hatton Garden, London’s famous jewellery district. We sell beautiful diamond jewellery and aim to give our customers a special experience. We are looking for a friendly and skilled Diamond Jewellery Salesperson to join our team. Job Description: As a Diamond Jewellery Salesperson, you will welcome customers, understand what they are looking for, and help them choose the perfect jewellery piece. You will need to have good knowledge of diamonds and be comfortable talking to clients in a professional and friendly way. Responsibilities: Welcome and assist customers, making them feel comfortable and valued Share knowledge about diamonds, jewellery pieces, and help customers make choices Keep up-to-date on our jewellery collection and latest trends Build strong relationships with clients, encouraging them to return Handle payments and ensure clients are happy with their purchase Contribute to our store social media presence Keep the store clean, organized, and well-presented Saturday availability Requirements: Experience: 1-2 years of sales experience in luxury or high-end jewellery, particularly in diamonds. Working in Hatton Garden before is a plus. Knowledge of Diamonds: Understanding of diamond quality and certifications Customer Service Skills: Friendly and approachable, able to provide excellent service to clients Sales Skills: Confident in speaking, negotiating, and helping customers make purchases Professional Appearance: Well-dressed and polished to represent our luxury brand Communication Skills: Clear and confident speaking skills, able to explain details to clients Benefits: Competitive salary with bonuses based on sales Discount on jewellery items A chance to grow in the luxury jewellery industry Friendly and inspiring team in a top jewellery location If you have experience in luxury sales and love diamond jewellery, we’d love to hear from you! Job Types: Part time Permanent

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.00 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

We are looking for a talented Pastry Commis Chef to join our team here at ROKA. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. ROKA Chefs are confident working at a fast pace whilst maintaining ROKA'S high standards. Life at ROKA ROKA is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements • Previous experience in a similar high-end restaurant as a Pastry Commis Chef • Ability to multitask • Excellent communication skills • Great team player • A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Opportunity to travel the world with our five incredible worldwide brands • Long service award to show that we love having you around! • Exciting In-house incentives • Travel season ticket loan • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.

Part-Time Barista & Waitress Wanted! Do you love coffee and providing excellent service? Join our cozy coffee shop as a part-time barista and waitress! ☕🍽️ What We Offer: - Friendly, welcoming atmosphere - Flexible hours - Training provided (if needed) Responsibilities: - Prepare and serve coffee & espresso drinks - Take customer orders and serve food & beverages - Provide excellent customer service - Assist with shop upkeep and cleanliness - Work as part of a small, fun team Requirements: - Positive attitude and a passion for service! - Ability to multitask in a fast-paced environment - Previous experience in waitressing or food service is required - Availability for weekends We can’t wait to meet you!

We are looking for a Part Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role requires fixed working shifts: Mon to Fri 12pm - 2:30pm or 11:30am - 2pm for a total of 12.5 hrs per week. What We Offer: Salary up to £15.50 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: Salary up to £14.20 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Leading the front of house team in delivering an excellent customer service. Training, coaching and developing the front of house team. Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We are looking for a Part Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role requires fixed working shifts: Mon to Fri 12pm - 2:30pm or 11:30am - 2pm for a total of 12.5 hrs per week**.** What We Offer: Salary up to £15.50 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We are looking for a Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. What We Offer: Salary up to £12.80 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!