Customer service assistant jobs in London - Page 4Create job alerts

Customer service: Provide personalized service, answer customer questions, and resolve issues Product knowledge: Educate customers about products, recommend items, and help customers choose what to buy Retail operations: Manage inventory, stock shelves, and arrange displays Cash handling: Operate the cash register, process transactions, and handle returns Sales targets: Meet or exceed sales targets by promoting products and engaging with customers Visual merchandising: Create displays to promote products and adhere to store guidelines Loss prevention: Monitor the sales floor to deter theft and protect store assets Teamwork: Collaborate with team members to organize promotions and events

Job Title: Receptionist Company: Wimpole Therapeutics Working hours: Monday - Friday, 10am to 7pm Annual Salary: £27,000 Wimpole Therapeutics is a CQC registed health clinic located in central London, Wimpole Street. We provide different therapeuitc services to a vast range of clients. We are looking for a highly motivated and organized receptionist to join our team. The opportunity: The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and be able to handle a variety of tasks, including answering phones, greeting visitors, and scheduling appointments.The receptionist will be the first point of contact for our clients and visitors, so it is important that they are able to create a positive and professional impression. They will also be responsible for a variety of administrative tasks, so we are looking for someone who is detail-oriented and organized. If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities: - Greet and welcome clients and visitors, ensuring a positive and professional first impression. - Assist visitors to meet the right person or office. - Answer incoming calls, transfer calls to the appropriate personnel, and take accurate messages. - Maintain a tidy and organized reception area, ensuring it is presentable at all times. - Manage incoming and outgoing mail, packages, and deliveries. - Provide basic and correct information via email/call or in person. - Schedule appointments and maintain the appointment calendar. - Provide administrative support, including data entry, document preparation, and form filing. - Manage office supplies and inventory, replenishing as needed. Requirements: - Previous experience in a receptionist or customer service role is required. - Excellent verbal and written communication skills. - Strong interpersonal skills, with the ability to interact with diverse individuals. - Exceptional customer service orientation. - Attention to detail and strong organizational skills. - Ability to multitask, prioritize tasks, and manage time effectively. If you are interested in the role, please send your CV along with a cover letter.

Women’s wear Clothing Temp Sales Assistant Covent Garden London Working Mondays and Tuesday (possibly more days depending on how busy shop is) To apply you MUST have premium /luxury womenswear clothing experience. Please do not apply if you don’t. Please apply through this advert only. We are not accepting telephone or separate email applications. Womenswear Temp Sales Assistant requirements: 1. MUST have premium /luxury womenswear clothing experience here in the UK for a recognised brand. 2. Knowledge of fabrics, cuts, styles and providing luxury retail level of customer service. Please note, due to high volume of applications we receive, we can only reply to shortlisted candidates. Key words: Sales Assistant , luxury retail , Harrods , sales assistant , sales consultant , sales assistant , luxury retail. #luxuryretailrecruitment #luxuryfashion #luxurygoods #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Selfridges

Cocotte Queen's Park is looking for an experienced, positive, and motivated full-time Assistant Manager! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: A passion for the industry and the challenges that come with it Energy and motivation to successfully provide great customer service A can-do attitude and multi-tasker to ensure the right things are done on time A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company with new openings confirmed for this year! £13-£15 per hour! Apply today to join the growing team here at Cocotte!

Azura London is seeking a Guest Relations & Restaurant Supervisor to ensure exceptional guest experiences while overseeing restaurant operations. This hands-on role combines guest relations and waitering duties, offering personalised service and supporting the smooth running of the restaurant & bar. Key Responsibilities: - Greet and assist guests, ensuring a personalised and seamless experience. - Address guest inquiries, requests, and concerns promptly, ensuring satisfaction. - Assist with waitering duties, including taking orders, serving food and beverages, and managing dining service flow. - Coordinate with restaurant staff and kitchen teams to ensure timely and high-quality service. - Build and maintain relationships with regular and VIP guests, anticipating their needs. - Support the General Manager in day-to-day operations, ensuring a high standard of service. Qualifications: - Previous experience in guest relations or waitering. - Strong communication and customer service skills. - Ability to multitask and work efficiently in a fast-paced environment. - Flexible and proactive approach to both guest relations and restaurant duties. Join Azura and contribute to delivering an outstanding experience for every guest, both in the restaurant and throughout their stay.

Seeking experienced retail staff Seeking someone who is hardworking and reliable. preferably someone with IT knowledge and experience. Online selling and social media knowledge a bonus Be able to work flexible days and hours, Part time and full time is available, Must have excellent customer service and be able to work on own initiative Be able to take instructions and carry out duties. The job role will be working in the store and helping in daily tasks

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. Language and personal development courses in English and French, fully funded by the company. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!

Job Title: Barista Job Type: Full-Time / Part-Time Salary: Competitive, based on experience About Us We are a vibrant coffee shop dedicated to delivering high-quality coffee, delicious food, and an exceptional customer experience. Our passion for coffee is at the heart of everything we do, and we’re looking for a skilled barista to join our team who shares our love for the craft and our commitment to excellence. Job Description As a Barista, you will be responsible for creating outstanding coffee beverages, providing excellent customer service, and helping to maintain a welcoming environment for our guests. You will play a key role in ensuring customers enjoy their time at our coffee shop, from the quality of their coffee to the warmth of their service experience. Key Responsibilities • Prepare and serve high-quality espresso-based drinks, filter coffee, teas, and other specialty beverages. • Ensure consistency in every cup, adhering to recipes and standards. • Engage with customers warmly and professionally, taking orders, answering questions, and offering recommendations. • Operate the espresso machine and other coffee equipment efficiently and maintain them to ensure peak performance. • Assist with food preparation and plating, including sandwiches, toasties, and pastries. • Maintain cleanliness and organization of the bar area, equipment, and display counters. • Follow health and safety standards, ensuring all beverages and food items are prepared in a safe, clean environment. • Contribute to team efforts by assisting colleagues during peak hours and participating in staff meetings. Requirements • Proven experience as a barista or in a similar customer service role, preferably in a specialty coffee environment. • Strong knowledge of coffee preparation techniques, including espresso extraction, milk frothing, and latte art. • Excellent communication and interpersonal skills. • Ability to work well in a fast-paced environment and handle multiple tasks efficiently. • Attention to detail and commitment to quality in every aspect of the role. • A passion for coffee and eagerness to learn more about specialty coffee. • Flexibility to work mornings, weekends, and holidays as needed. What We Offer • Competitive pay and opportunities for growth within the company. • A supportive and friendly team environment. • Ongoing training in coffee preparation and brewing techniques. • Employee discounts on food, beverages, and retail items. If you’re enthusiastic about coffee and enjoy making people’s day a little brighter, we’d love to hear from you! Please submit your CV and a brief cover letter explaining why you’d be a great fit for our team.

Join Our Bar Team! Are you passionate about creating a great experience for guests? Do you thrive in a fast-paced, dynamic environment? We're looking for an enthusiastic and hardworking Bar Team Member to join our team! Key Responsibilities: Provide exceptional customer service to guests at the bar Mix and serve drinks, maintaining high standards of quality and presentation Ensure the bar area is clean, organized, and fully stocked Handle cash and card payments accurately Maintain a friendly, positive, and professional attitude at all times Assist with opening and closing duties as required What We’re Looking For: Previous bar or hospitality experience is preferred but not required Ability to work efficiently under pressure Excellent communication and teamwork skills A passion for delivering exceptional customer service Flexibility to work evenings, weekends, and holidays Why Join Us? Competitive pay + tips Fun and supportive team environment Opportunities for growth and development within the company If you're ready to bring your energy and enthusiasm to our team, apply today!

We are looking for an experienced Barista who is friendly, willing to learn, hardworking, positive and bring a good sense of humour to a friendly professional team. The Barista will be responsible for preparing the best coffee, training new members and supporting the front of house team with customer service when needed. What We Offer: Salary up to £13.80 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Job Opportunity: Full-Time Staff for PlayStation Gaming Café Are you passionate about gaming and delivering excellent customer experiences? Join our team at D1 Gaming Zone ! Position: Full-Time Staff Member Location: NW10 7XR Availability: 4-5 days a week, including weekends What We’re Looking For: We’re searching for a reliable, enthusiastic individual with a background in customer service or hospitality. If you love working with people, creating a welcoming atmosphere, and have an interest in gaming, this role is perfect for you! Responsibilities Include: • Greeting customers with a smile as soon as they enter the venue, making them feel welcome. • Assisting guests with PlayStation setups and ensuring they have a great gaming experience. • Providing friendly and professional customer service. • Regularly checking on customers every few minutes to see if they need anything or want to place an order. • Operating the till/bar to take payments accurately. • Preparing light snacks such as sandwiches and serving hot drinks. • Maintaining a clean, organised, and safe environment at all times. • Handling basic operations, including booking, inquiries, and light troubleshooting. What We Offer: • A fun and engaging work environment. • Competitive pay. • Wages are paid weekly, so you get paid sooner! • Flexible scheduling, with evening shifts from 7 PM to 3 AM. • Monthly free use of our private VIP room for up to 10 people, so you can bring family or friends for a gaming night on us! • A weekly cash bonus for the best-performing staff member. If you’re ready to be part of an exciting team and create memorable experiences for our guests, we’d love to hear from you! Let’s level up together!

Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.

Winter Wonderland Seasonal Staff – Feya London Location: Winter Wonderland, London Job Type: Full-Time only About Us: Feya London is thrilled to be part of Winter Wonderland this season, offering an enchanting experience with delicious chai, specialty coffee, and delightful treats in our beautifully decorated shops. Join our team to bring warmth and joy to this festive season! Job Description: We’re looking for friendly, enthusiastic, and reliable individuals to join the Feya team at Winter Wonderland. As a seasonal staff member, you’ll be responsible for delivering outstanding customer service, preparing drinks, handling transactions, and ensuring our shops remain inviting and festive throughout the day. Key Responsibilities: • Greet and assist customers, providing a warm and welcoming experience • Prepare and serve drinks, including chai and coffee, with attention to quality • Maintain cleanliness and organization of the shop area • Process payments accurately using our ePOS systems • Uphold Feya London’s brand standards in customer interactions and service Qualifications: • Previous experience in customer service or food and beverage is a plus • Strong communication and teamwork skills • Ability to thrive in a fast-paced, festive environment • Flexible schedule, including availability to work evenings and weekends What We Offer: • Competitive hourly rate • Seasonal perks and discounts • A chance to work in a magical Winter Wonderland setting.

As the Front of House Manager at Acai Girls Cafe, you will be a key member of our team, responsible for leading front-of-house operations to ensure an exceptional guest experience. You will foster positive and dynamic atmosphere, while handling day-to-day duties with professionalism and a passion for service. Key Responsibilities: - Customer Service Excellence ( Greet customers warmly and maintain a welcoming environment. Address customer queries and resolve complaints promptly to ensure guests satisfaction) - Team Leadership and Staff Supervision ( Lead, support and motivate the front-of-house team to deliver top-notch service. Assist with scheduling shifts, managing brakes, and providing guidance to junior team members) - Barista Skills ( Prepare and serve high-quality coffee and specialty drinks with and eye for details and consistency) - Health and Safety Compliance ( Ensure health and safety guidelines are followed by staff. Conduct regular checks to maintain hygiene and sanitation standards) - Operations Management ( Oversee daily operations, including managing opening and closing procedures. Monitor stock levels for coffee, ingredients, and front-of-house supplies, place orders as needed) Required Skills and Qualifications: - Barista Experience: Minimum 1 year of experience as a barista, with knowledge of preparing high quality coffee and other drinks - Customer Service Skills: Previous experience in a customer-facing role, ideally within a cafe or restaurant setting - Leadership Abilities: Proven experience leading a team or supervising staff in a hospitality setting - Organisational Skills: Excellence time management and organisational skills to ensure efficient service - Interpersonal Skills: A friendly, approachable attitude with the ability to resolve conflicts professionally.

Prezzemolo & Vitale is looking for an Assistant Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.

Wimpole Therapeutics is a CQC registed health clinic located in central London, Wimpole Street. We provide different therapeuitc services to a vast range of clients. We are looking for a highly motivated and organized receptionist to join our team. The opportunity: The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and be able to handle a variety of tasks, including answering phones, greeting visitors, and scheduling appointments.The receptionist will be the first point of contact for our clients and visitors, so it is important that they are able to create a positive and professional impression. They will also be responsible for a variety of administrative tasks, so we are looking for someone who is detail-oriented and organized. If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities: Greet and welcome clients and visitors, ensuring a positive and professional first impression. Assist visitors to meet the right person or office. Answer incoming calls, transfer calls to the appropriate personnel, and take accurate messages. Maintain a tidy and organized reception area, ensuring it is presentable at all times. Manage incoming and outgoing mail, packages, and deliveries. Provide basic and correct information via email/call or in person. Schedule appointments and maintain the appointment calendar. Provide administrative support, including data entry, document preparation, and form filing. Manage office supplies and inventory, replenishing as needed. Requirements: Previous experience in a receptionist or customer service role is required. Excellent verbal and written communication skills. Strong interpersonal skills, with the ability to interact with diverse individuals. Exceptional customer service orientation. Attention to detail and strong organizational skills. Ability to multitask, prioritize tasks, and manage time effectively. If you are interested in the role, please send your CV along with a cover letter.

We are looking for a passionate Deli Assistant! We are a renowned Grocery and Deli store chain in London, we are looking for a Deli Assistant to join our team! Role and Responsibilities As a Deli Assistant, you will be responsible for selling a wide range of fresh produce, including cheeses and deli meats, in one of our 5 stores in London. This highly specialized role requires in-depth product knowledge and an ability to serve customers in an efficient and courteous manner. You will have the opportunity to interact with a diverse customer base and contribute to the service excellence that sets our brand apart. Benefits Working as a Deli Assistant at Prezzemolo & Vitale offers numerous advantages over other roles in the food industry: - Regular work hours, with no night shifts - Challenging and open work environment, away from the closed environment of kitchens - Opportunities to develop specialized skills and professional growth Requirements To be considered for this role, candidates must possess: - Basic manual dexterity in using working tools such as knives and slicers - Knowledge of English - Passion for food and excellence in customer service Offer - Full-time contract (45 hours per week, 5/7 days) - Competitive hourly wage: £13/hour - Comprehensive training provided by the company to ensure your success in the role Extra Benefit •Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus • In the birthday every employee can request to store manager day off.

We are Tommi's Burger Joint, founded in Reykjavik, Iceland - we've been serving classic traditional hamburgers since 1981, focusing on quality, speed, and flavour. We only use the best ingredients; Hereford and Angus Chuck Steak from our butcher H.G. Walter, fresh buns from Miller’s Bakery and our delicious house made sauces. We are seeking a driven assistant manager to become a part of our vibrant team at our store in Marylebone, right in the heart of London. If you have a passion for the finest burgers and a knack for spreading smiles and love, this is the job for you! As an assistant manager you will support the GM in ensuring that shifts operate smoothly and that the team is well supported on shift. You should have a keen eye for detail, a passion for great customer service and a can do attitude. Our ideal candidate is someone who has experience leading shifts in busy restaurants, who is proactive and who takes their own initiative. You will be skilled at multi tasking, have excellent time management skills and be accurate in your approach to work. Experience of managing budgets, handling rotas, ordering, stock taking and cashing out is most welcome. Are you're ready to bring your positive spirit, creativity, and love for delicious burgers to Tommi's Burger Joint? We can't wait to hear from you! Full training on our systems and menu will be provided. Apply now and let's rock the burger world together. Smiles, good vibes, and extraordinary burgers await!

It’s tough when searching London for an energetic, generous and passionate full-time Assistant Manager! Too many other restaurants are stuck in their ways, with out of date training/development and zero focus on culture. At Granger & Co we are different. If you want to lead our fun, friendly and welcoming team to even greater success; send us your CV and apply to be our next legendary Assistant Manager. So what will we give you, our next Assistant Manager: - A range of shifts including Breakfasts - Exceptional Monthly incentives - A clear career path for assistant managers – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - Courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced Assistant Managers are what we’re gunning for but we also value: - Born leaders - Natural talent – we want people-people - An inspiring Assistant Manager who raises the bar in customer service - A Passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our Assistant Managers and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants, we demonstrate a family approach to nurturing our chefs and wanting to see them progress and succeed in our business. Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!

We are seeking a skilled and passionate Shisha Maker to join our vibrant team. The ideal candidate will have a keen interest in shisha and customer service. As a Shisha Maker, you will be responsible for crafting high-quality shisha experiences for our customers, ensuring that every session is enjoyable and memorable. This role requires excellent shisha making skills, time management skills and the ability to work efficiently in a fast-paced environment dealing with high net worth clients. The role is based in Knightsbridge and you will be required to work from the hours of 6pm - 1am - it is a part time role so days are flexible! Responsibilities: - Prepare and assemble shisha using various flavours and ingredients to create unique blends. - Maintain cleanliness and hygiene standards in the preparation area. - Assist customers with their shisha selections, providing recommendations based on preferences. - Monitor inventory levels of shisha products and supplies, reporting any shortages to management. - Ensure all equipment is properly cleaned and maintained after each use. - Collaborate with team members to ensure smooth operations during busy periods. - Great customer service skills Qualifications: - Previous experience in shisha making is essential. - Strong time management skills to handle multiple orders efficiently. - Knowledge of customer service and hygiene standards is essential. - A friendly and approachable demeanour, with a willingness to help customers enjoy their experience. - Ability to work well under pressure in a dynamic environment. Join us in creating an exceptional atmosphere where customers can relax and enjoy the art of shisha.

Experience of managing a large, high volume quality restaurant operation ·Experience of managing a large team ·Strong front of house skills. We are looking for someone who is brilliant with guests and is committed to ensuring the highest levels of service. ·Ability to manage & motivate a team whilst working under pressure. ·Experience and commitment to provide the highest standards of customer service - touching tables and ensuring guests return time and time again. ·The ability to train, motivate, inspire and develop a large team to provide the highest standards of customer care. ·Demonstrate a desire to push boundaries, learn new skills and contribute to the business’ evolution

Specialty Coffee Barista with Latte Art & Waiter/Waitress We are seeking a dedicated and skilled Barista with expertise in creating latte art to join our team at Storyline. As a barista, you will be responsible for preparing and serving high-quality specialty coffee beverages to our customers while ensuring exceptional customer service. The ability to create beautiful and intricate latte art designs will be a key aspect of this role. Responsibilities: - Prepare and serve a variety of specialty coffee beverages, including espresso-based drinks, pour-over coffee, and cold brew. - Consistently maintain high standards of quality in beverage preparation and presentation. - Utilise your latte art skills to create visually appealing designs on coffee beverages, delighting customers with your creativity and attention to detail. - Provide friendly and efficient customer service, engaging with customers to ensure a positive experience. - Maintain cleanliness and organization in the coffee bar area, following health and safety guidelines. - Assist with inventory management, restocking supplies, and keeping track of product expiration dates. - Collaborate with team members to ensure smooth operations and contribute to a positive work environment. - Greeting customers, presenting menus, and explaining specials - Taking food and drink orders from customers - Serving meals and beverages to customers - Collaborating with kitchen staff to ensure timely and accurate order delivery - Checking on customers to ensure satisfaction and address any issues - Processing payments and handling cash transactions - Setting and clearing tables - Assisting with cleaning duties as needed Qualifications: - Previous experience as a specialty coffee barista, with a strong foundation in espresso extraction and milk steaming techniques. - Demonstrated proficiency in creating latte art designs, showcasing a portfolio of your work is a plus. - Knowledge of different coffee origins and brewing techniques. - Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. - Strong attention to detail and a passion for providing exceptional customer service. If you are a talented barista with a passion for specialty coffee and latte art, we invite you to apply for this exciting opportunity to be part of our team. Join us at Storyline in creating memorable coffee experiences for our customers every day.