Are you a business? Hire customer service assistant candidates in London
🌟 Join Our Team! 🌟 Are you passionate about hospitality and looking for an exciting opportunity to work in a dynamic environment? Our restaurant is currently hiring for the following positions: 🍽️ Waiters/Waitresses 🍸 Bartenders/Baristas 👨🍳 Sous Chefs 🔪 Commis Chefs Hourly Pay: £11.50 - £17.00 (depending on role and experience) If you have a positive attitude, excellent customer service skills, and a love for the culinary world, we want to hear from you! Join our team and be part of a vibrant and welcoming work culture.
🌟 Join Our Team! 🌟 Are you passionate about hospitality and looking for an exciting opportunity to work in a dynamic environment? Our restaurant is currently hiring for the following positions: 🍽️ Waiters/Waitresses 🍸 Bartenders/Baristas 👨🍳 Sous Chefs 🔪 Commis Chefs Hourly Pay: £11.50 - £17.00 (depending on role and experience) If you have a positive attitude, excellent customer service skills, and a love for the culinary world, we want to hear from you! Join our team and be part of a vibrant and welcoming work culture.
Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. We are looking for a new manager to our St. Martin's lane store. The job will start as Assistant Manager for the first 2-3 months then once our current manager moves on to our new store, you will take full charge. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Organise ROTAs, in charge of staffing and hiring for the store - Full P&L responsibility for the store from labour cost to cost of food to operating costs - In charge of stock takes, new product development, customer feedback & reviews - In charge of forecasting materials needed for the store and ordering in advance from suppliers - Be able to roll up your sleeves and take charge of all tasks around the shop - lead the team by example and be prepared to take responsibility - Ensure food safety & hygiene guidelines are followed at all times - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery - All in all a responsible and excited store manager who has a sense in food and passion for quick service restaurants - Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation and management in restaurant industry - Attention to detail and always being on time - Computer skills and ability to prepare presentations & work with Excel files - Ability to connect with & charm customers as well as explain food concept to new customers and attract customers into the shop - We offer competitive pay (£31k + up to £5k bonus per year) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and the restaurant chain business, apply to this job. - Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.
Summary Be part of a newly created team in a beautiful, ambitious café & food hall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. You will be involved in all parts of the day to day life of the café & food hall, preparing hot and cold food and drinks, welcoming and serving our customers and maintaining very high standards of upkeep and visual presentation to help us create an excellent, well established neighbourhood destination. With expert training offered, this is a great opportunity to work in a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, highly diligent person who loves to connect with and serve customers to ensure an exceptional and memorable experience. Applicants should have at least 1 year experience in speciality coffee, and ideally up to 2 years working in a high paced environment. SCA foundation is a bonus but not essential. You’ll be working with a range of Conti, on-demand grinders, Puq press and batch brew machinery, so will need to be comfortable calibrating grinders, managing workflow, and prioritising drinks as they come in. Having an understanding of working to recipe and tweaking where necessary to achieve desired flavour is a must. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and welcoming café team who can embed themselves in the life of our building, and work in an engaged and positive way to maximise our collective offer, customer service, local appeal and footfall. Who are we looking for? We would love someone who is; - Barrista trained (but training will be provided) - Able to evaluate espresso extraction - Interested in basic menu creation and its delivery - Great with customers and able to elevate their experience beyond the norm - Professional and good with getting the details right - Energetic and hard working - Calm under pressure - Willing to get stuck in - Based in southeast London - The more of these you've got the better a fit we think you'll be. What is being offered? We offer competitive salaries with a share of tips/Tronc, as well as training and support for all our team. We are looking for someone who is able to commit for at least 30 hours per week including some weekend shifts, and is flexible to adjust to business needs. There are opportunities for a greater number of regular hours as well as occasional additional hours during busier periods and to cover holidays/sickness. If you’re interested we’d love to hear from you!
🌟 Join Our Team! 🌟 Are you passionate about hospitality and looking for an exciting opportunity to work in a dynamic environment? Our restaurant is currently hiring for the following positions: 🍽️ Waiters/Waitresses 🍸 Bartenders/Baristas 👨🍳 Sous Chefs 🔪 Commis Chefs Hourly Pay: £11.50 - £17.00 (depending on role and experience) If you have a positive attitude, excellent customer service skills, and a love for the culinary world, we want to hear from you! Join our team and be part of a vibrant and welcoming work culture.
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team at our new store in Bluewater Shopping Centre. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
We are seeking a friendly and outgoing Restaurant Host/Hostess to greet and seat our customers. In this role, you will be the first point of contact for our guests, and as such, you should be courteous, professional, and able to provide exceptional customer service. Responsibilities: - Greet guests as they arrive and seat them accordingly - Manage reservations and waitlists - Answer phone calls and respond to customer inquiries - Assist with maintaining the cleanliness and organization of the restaurant - Liaise with servers and kitchen staff to ensure customer satisfaction - Assist in any other tasks as required Requirements: - At least 1 year of experience in a similar role - Positive, friendly, and outgoing personality - Excellent communication skills - Ability to multitask and work in a fast-paced environment - Must be available to work weekends and holidays - Knowledge of restaurant operations and terminology If you are passionate about hospitality and enjoy working in a team environment, we would love for you to join our team. Please submit your resume.
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced and proactive Assistant Manager with late night experience to join our busy team. To perform this role, you will be responsible for focusing on the late night operations and running of the events under supervision from the GM, but in time owning the show, being that natural leader, ensuring excellent customer service maintaining high standards. You will understand that safety is paramount, exceeding our guest expectations is crucial and you can think on your feet, react and above all, bring the party. Big personalities to the front! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Managing our team to ensure smooth operations and excellent customer vibes Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced but highly enjoyable environment, and have a proven track record of managing a team effectively, we would love to hear from you. We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career
Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Duty Manager to join our team in London. Responsibilities: - Ensure that the venue is opened and closed down with great attention to detail - Hold keys for the venue to open and close the building - Ensure both kitchen and front of house teams are following company specs - Assist the General Manager in maintaining stock levels by ordering what is needed to deliver full menu - Assist the General Manager in controlling costs, management of team and upkeep of government food/H&S guidelines - Ensure your working environment is set up optimally for yourself and your team - Be organised and work with the other team members and management team to complete duties - Assist the General Manager with keeping a high level of Health & Safety and Food Safety standards at work - Help to create an inclusive and fun team within a dynamic environment - Deliver fun but professional service ensure guest satisfaction is of the upmost importance - Assist with handling deliveries with Deliveroo and collections - Requirements: - Previous experience as a key holder is desirable - Strong interpersonal skills and a positive attitude. - Ability to manage teams effectively - Ability to multitask and thrive in a fast-paced environment. - A keen eye for detail and a passion for providing exceptional customer service. - Flexibility to work evenings, weekends, and holidays as needed. Benefits - 28 days holiday - 50% meals any time for you and four friends at any one of our Mamma Doughs - Job progression - Great work-life balance - Company parties - FREE pizza on shift - If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.
Are you a highly energetic and experienced individual looking for a new opportunity in the hospitality industry? Look no further! We are currently seeking a talented and dedicated individual to join our team as a full time Waiter/Waitress at our new open Pizzeria, Cocktail Bar and design space located in Hackney Wick. As a Waiter/Waitress, your main responsibilities will include: Greeting and seating customers in a friendly and efficient manner Taking orders and serving food and beverages promptly and accurately Providing excellent customer service by answering questions and making recommendations Ensuring customers have an exceptional dining experience from start to finish Maintaining a clean and organized workspace To excel in this role, we are looking for someone who possesses the following qualities: Energy and enthusiasm: We value team members who bring a positive and vibrant energy to their work. The ability to work in a fast-paced environment and multitask is essential. Experience: Previous experience as a waiter/waitress in a bar or restaurant setting is required. Familiarity with Italian cuisine and cocktails is a plus. Strong communication skills: Clear and effective communication with both customers and colleagues is crucial to ensure smooth operations and customer satisfaction. Attention to detail: From taking accurate orders to fulfilling specific customer requests, being detail-oriented is essential in providing exceptional service. Team player: Working well with others, assisting colleagues when needed, and maintaining a harmonious work environment is crucial in our team-oriented establishment. If you think you have what it takes to join our dynamic team, we would love to hear from you! We offer a competitive salary, opportunities for professional growth, and a supportive work environment. Join us at our vibrant new Space and be a part of providing amazing dining experiences to our valued customers. Apply now and take your hospitality career to new heights!
Tape London are looking for Commis Waiters! We are an award winning venue in Mayfair, As creatives & music lovers we are the London base for global musicians, producers, DJs and artists. Job responsibilities: - Serving a section of tables you are responsible for. - Selling and serving at the table. - Ensuring guests have excellent customer service. - Ensuring needs of guests and experience at the venue is first class. - Ensuring guests have fun and leave happy. - Follow health and safety guidelines and house rules. - Be presentable - Be charismatic - Be a team player - Have high customer service skills - Enjoy the buzz of a very fast paced environment - 18 years old +
Tape London are looking for Busboys/Barbacks! We are an award winning venue in Mayfair, As creatives & music lovers we are the London base for global musicians, producers, DJs and artists. Job responsibilities: - Preparing venue for the night. - Ensuring section allocated is clean and ready for service at all times. - Serving a section of tables you are responsible for. - Assist commis waiter in your section, including replenishing drinks, straws, limes etc. - Cleanliness of venue, spillages etc - Ensuring guests have excellent customer service. - Ensuring needs of guests and experience at the venue is first class. - Ensuring guests have fun and leave happy. - Follow health and safety guidelines and house rules. - Be presentable - Be charismatic - Be a team player - Have high customer service skills - Enjoy the buzz of a very fast paced environment - 18 years old +
We are looking for a new team member for our health and fitness café & kitchen, beWYLD, located in Streatham Hill. We offer breakfast, brunch, lunch, cakes, and a range of smoothies and protein shakes as well as hot beverages. We do have kitchen chefs who prepare all food fresh. Your responsibilities will include but not be limited to the following: - Great and interact with customers and provide outstanding customer service - Take orders and use ordering systems to input the orders - Take payments from customers - Prepare coffees, hot beverages, smoothies and protein shakes. - Maintain a clean café including the bar area and the floor area - Have knowledge about our product offerings and be able to give recommendations - Have knowledge about our service offerings (meal prep service, fitness classes, upcoming events) and be able to promote and recommend them Who are you? - You are a bubbly, communicative person with a positive outlook and approach - Have some barista experience (good to have) - Have experience in another café or hospitality job serving customers - Have a passion for fitness or an active lifestyle and personally try to make healthier decisions - A person who can commit to a part-time (15-20h) or full-time schedule (28-35h) What do we offer? - Competitive salary - Free coffee - Discounts for beWYLD fitness classes - Café staff discounts for food and beverages - Leadership opportunities What is beWYLD? beWYLD is a lifestyle brand bringing nutrition, fitness and wellbeing together in one place. We have a health and fitness café & kitchen which promotes living a healthier lifestyle by offering food and drinks that are nutritiously balanced yet still taste so good! Part of our offering includes a meal prep service which caters to those wanting to achieve fitness goals or simply would like to make healthier choices but lack the time to prepare food or cook. Last but not least we will be opening our own fitness studio where we will hold and lead a range of fitness classes and events. We are hiring 2-3 people so please reach out!
Job Description: We are currently seeking an experienced and creative Senior Makeup Artist to join our team. The ideal candidate will have a passion for makeup artistry, extensive experience in the beauty industry, and exceptional leadership skills. As a Senior Makeup Artist, you will play a key role in leading our team of makeup artists, providing top-notch services to clients, and contributing to the overall success of our beauty studio. Responsibilities: Provide expert makeup application services to clients for a variety of occasions, including weddings, special events, and photo shoots. Lead and mentor a team of makeup artists, providing guidance, support, and training as needed. Collaborate with clients to understand their makeup preferences and create customized looks that enhance their natural features and reflect their personal style. Stay up-to-date on the latest makeup trends, techniques, and products, and share knowledge with team members. Assist with client consultations, including recommending skincare and makeup products to achieve desired looks. Ensure that all makeup applications meet our high standards of quality and exceed client expectations. Maintain cleanliness and organization of makeup tools, products, and workstations. Handle administrative tasks, such as scheduling appointments, managing client bookings, and processing payments. Represent [Your Beauty Studio/Company Name] at events, trade shows, and promotional activities as needed. Uphold the studio's brand values and commitment to exceptional service at all times. Requirements: Proven experience as a makeup artist, with a strong portfolio showcasing diverse makeup looks and styles. Certification or formal training in makeup artistry preferred. Excellent leadership and interpersonal skills, with the ability to inspire and motivate team members. Extensive knowledge of makeup techniques, products, and industry trends. Strong communication and customer service skills. Attention to detail and a keen eye for aesthetics. Flexibility to work evenings, weekends, and holidays as needed. Passion for beauty and a dedication to helping clients look and feel their best. Benefits: Competitive salary with opportunities for commission and bonuses. Employee discounts on beauty products and services. Ongoing training and professional development opportunities. Supportive and collaborative work environment. Opportunities for career advancement within the company.
The job is for front of house in a busy pizza store. Taking orders accurately and efficiently and packing pizzas and sides when required
BARTENDER POSITION OVERVIEW Join our team as a Bartender at our Sunset Bar with stunning views! We're seeking passionate individuals who can craft exquisite cocktails while delivering exceptional service. If you're ready to elevate the art of bartending in a truly spectacular setting, apply now! KEY RESPONSIBILITIES OF THE ROLE: - Prepare and serve a variety of high-quality cocktails with precision and creativity - Interact with customers to take drink orders and provide recommendations - Maintain a clean and organized bar area, ensuring compliance with health and safety regulations - Handle cash transactions and maintain accurate records of sales - Collaborate with the team to ensure smooth operation of the bar and overall customer satisfaction - Uphold the highest standards of customer service and professionalism REQUIREMENTS : - Proven experience as a Cocktail Bartender in a similar setting - Extensive knowledge of spirits, cocktails, and mixology techniques - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? - Hourly rate of £14 - Company Sick Pay - 50% discount in our restaurant and 25% off at our cafes - Holidays increase with length of service - Loyalty bonuses in line with the length of service. - One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back - Retail, Grocery and Gym Discounts - Cycle to Work Scheme - Refer your friend scheme - Learning and Development Portal and further education with apprenticeship programs - G&F Support Scheme - WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members - Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
BARISTA/ CAFÉ ASSISTANT POSITION OVERVIEW We are looking for a passionate Cafe Assistant who can bring their vibrant personality and great customer service skills to our Interval Cafe at Rose Court, situated on London's iconic South Bank. The position is part-time, 3 days per week, between 10am and 3pm. RESPONSIBILITIES: Prepare and serve high-quality specialty coffee and beverages with precision and care. Collaborate with our skilled chefs to ensure the delivery of fresh and delicious food items. Maintain a clean and organized workspace, adhering to health and safety standards. Provide exceptional customer service, creating a welcoming and positive experience for patrons. Handle cash transactions accurately and efficiently. REQUIREMENTS: Previous experience as a barista or café assistant is advantageous but not mandatory. A passion for delivering outstanding customer service. Ability to work in a fast-paced and dynamic environment. Strong communication and interpersonal skills. Enthusiasm for learning and adapting to new tasks. WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
Cobella Salon and Spa in the heart of Kensington is looking for a passionate candidate who would like to be in charge of a team of creative hairdressers and manage a busy salon for an award winning family run business. Summary of the Role As a Salon Manager you will work closely with every member of your team of stylists, receptionists and assistants to ensure the day to day running of the salon is professional, on brand and meets our salon standards. You will be responsible for ensuring our salon offers a top service to all of our loyal customers.We are also seeking for someone who will be passionate about growing and developing their team. At Cobella we thrive on customer experience, having been in the industry for over 30 years we believe in education and will equip you with all the tools and training you require to develop your skills and career. Required skills - Previous management experience (within the hairdressing industry preferable) - Exceptional organisational skills - Ability to lead a team - Customer service skills - Ability to delegate and motivate your team. Job Description: - Front of house duties - Hold regular meetings with the team (receptionists, assistants and stylist) to ensure the overall business goals and objectives, (targets and standards) are met. - Managing the day to day running of the salon, ensuring a high level of professionalism is maintained at all times. - Motivating and giving your team the tools to increase regular client visits as well as grow their clientele, achieve their monthly targets (retails and service sales) - Manage the salons overall targets, (expenditure, costs and profit) through stock monitoring and efficiency as well as working closely with the marketing manager of promotional campaigns etc. - Attend regular meetings with other departments within head office (finance and marketing to ensure you are fully supported within your role What we can offer you: - Training - Competitive salary from £30K. - Part of a fun, laid back environment with a fantastic team with amazing individuals. - Complimentary hair and beauty services. - Career progression and full support to opportunities into various career paths Job Type: Full-time Experience: Management: 1 year (Required)
A fantastic opportunity has arisen within the Front Office Team! We are currently recruiting for an enthusiastic and experienced Hotel Manager. The Role: Reports to the Front Office Manager. Salary: £34,000 per annum plus upselling commissions. Schedule: Full – Time, 40 hours, Monday to Sunday, 5 days on and 2 days off. Overseeing the general daily operations. Liaising with all relevant departments to ensure that guest service is consistently maintained up to standards. Assist in leading and training the team. Dealing with guest satisfaction. To acknowledge and take charge of guest special requests, feedback, and complaint. Serve as the main point of contact for VIP Guests and ensure all departments are fully briefed on their requirements. Keep Front Office Manager and Operations Manager informed of all developments and guest feedback. Comply with hotel security, fire regulations, and all health and safety legislation. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. The ideal candidate: You are passionate, motivated, and able to work in a busy environment. Have an excellent command of the English language. You are very focused on customer service and have a friendly personality. You are able to work a flexible schedule. Knowledge of Opera or any other PMS system is also a plus. 1 year of experience in Duty Manager or similar role, in a luxury hotel environment Experience: Hotel Manager: 1 year (required)
Trail Shift Required: To ensure the perfect fit, we're conducting trail shifts. If interested, please send your CV along with your availability for the trail shift. • Office based in West London, Chelsea. • Working at home 5 day per week, • 9:00-18:00, Tuesday to Saturday, 1 hour lunch break • Annual holiday -28 days included 8 UK bank holiday**.** A newly formed longevity clinic which provides high-end, bespoke services to prestigious clients’ who are interested in healthy living and slowing down the ageing process. We are looking for a candidate as an Executive Assistant who must be prepared to work in a fast-paced environment and possess the ability to be flexible in many different situations. This candidate will work very closely with Managing Directors to monitor the progress of developments of the clinic and also liaise with our customers to answer their questions and solve any queries. Executive Assistant skills and qualifications • The ability to work under pressure and deadlines • Understanding of project management • Professional and friendly demeanour • Thorough attention to details • Self-motivated but able to work as a team • Strong knowledge of all clerical activities • Excellent communication skills both in writing and speaking • Computer literate • Five Star Customer Service The ideal candidate must be fluent in both English and Spanish, particularly in spoken communication. The ideal candidate would benefit from having experience in sales or real estate. Executive Assistant experience requirements As we are a newly formed business, we will really benefit from a well-experienced candidate who can add value during the developments of the business. Prior to applying, Ideal candidates should have at least two to four years of experience in a similar or related role such as a Personal Assistant, Executive Secretary or Project Management Executive.
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
As a Night receptionist, your nights will include anything from managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup What skill you need: Checking guests in and out Are hardworking and enthusiastic Responding to guest queries via e-mail, telephone or in-person Processing payments Offer guests great customer service Night auditing Ensuring the hotel and its guests are secure through the night Efficient transfer of information to staff members on the morning shift Who we are looking for: Fluent spoken/written English (other languages are a bonus) Competent level of IT proficiency Ability to work on your own and as part of a team Friendly but professional work ethic Flexible availability Able to take initiative and remain calm under pressure Organised, helpful and friendly individual Previous experience in a similar role within a hostel, solo customer-facing roles, or a hospitality background is highly preferred. We are currently looking for night receptionists to cover both hostels in London Elephant & Castle and Kensington Holland Park Job Type: Full-time Pay: £12.00 per hour Schedule: 8 hour shift