Customer service assistant jobs in London - Page 2Create job alerts

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar management role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable attitude. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

Looking for an Assistant Manager for our Borough Market restaurant. Great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.

Assistant Manager – Popina Restaurant and Eatery Are you passionate about hospitality, brimming with positive energy, and driven to deliver exceptional guest experiences? Popina Restaurant and Eatery is looking for a dynamic Assistant Manager to support our General Manager in overseeing the smooth day-to-day operations of both the floor and kitchen teams. What You’ll Do: • Assist the General Manager in all aspects of daily operations., • Lead, support, and motivate FOH and BOH team members., • Ensure high standards of customer service and operational excellence., • Maintain a hands-on presence on the floor—leading by example during busy shifts., • Help implement service standards, staff training, and team development., • Solve problems with creativity and a customer-first mindset., • Friendly, service-oriented, and confident in handling customer interactions., • A natural leader with strong communication skills., • Positive, proactive, and great at energizing a team., • Flexible and calm under pressure in a fast-paced environment., • Starting pay: £14.50/hour (after 3-month probation)., • Performance-based increase up to £16.00/hour., • A fun, creative, and team-focused environment.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.

Key Responsibilities Greet customers in a friendly and professional manner, taking orders accurately. Prepare and serve espresso-based drinks, teas, smoothies, and other beverages to company standards. Operate coffee machines, grinders, blenders, and other café equipment safely. Maintain knowledge of coffee beans, brewing methods, and seasonal menu items. Ensure correct presentation, portioning, and temperature of all drinks and snacks. Handle payments, operate tills/EPOS systems, and process card transactions. Keep the coffee station, seating areas, and equipment clean and hygienic at all times. Follow food hygiene, health & safety, and allergen procedures. Restock milk, coffee beans, syrups, cups, and other consumables as needed. Assist with training new staff members when required. Deliver outstanding customer service, resolving issues promptly and politely. Skills & Requirements Previous experience as a barista or in hospitality preferred, but training provided. Passion for coffee and customer service. Ability to work efficiently in a fast-paced environment. Strong communication and teamwork skills. Attention to detail and commitment to high standards. Reliable, punctual, and flexible with working hours.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Senior Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation

Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment

Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. The Hotel Receptionist will: ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. have great attention to details. have great communications skills. have excellent command of English, both verbal and written. be extremely knowledgeable in regards to the company services, standards & products. flexible on working hrs and duties. have a great eye for details and will maintain guests’ record up to date at all time. provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN SOHO As we expand locally and globally, we’re excited to announce our newest venue in Soho, our most thrilling location yet! This is your opportunity to help shape the future of Clays in the UK’s most vibrant city. We're bringing the energy, excitement, and signature Clays experience to Soho, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities • To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef., • The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations., • The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to., • To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages., • To follow and train the team on all the recipes in place for the actual menu., • To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef., • To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business., • To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service., • To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards., • To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place., • To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these., • To remain on duty until the following shift takes over or until you are discharged by the Head Chef., • To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished., • To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards., • To ensure that all health marks are collected and allocated to the correct administration., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service., • To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To control the processes, labelling, cleanliness and safe running of the kitchen. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As a Sous Chef, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Job Opportunity: Bilingual Romanian-English Speaker* We are looking for a talented individual who is fluent in both and to join our team! If you have excellent communication skills and are eager to contribute in a dynamic environment, we want to hear from you. This role offers the chance to work in a diverse and supportive team with room for growth. - Fluent in and (written and spoken) - Strong communication skills - Ability to work independently and as part of a team 🔍 Position: Optical Assistant/Dispensing Asistant 📍 Location: Burnt Oak broadway,London 🗣️ Language Requirement: Proficiency in Romanian is a MUST As a part of our team, you'll be responsible for: Assisting customers in selecting the perfect eyewear and lenses Conducting preliminary eye tests and measurements Offering expert advice on frame selection and lens options Providing exceptional customer service and building lasting relationships What we're looking for: Previous experience as an Optical Assistant or Dispensing assistant is preferred but not necessary Proficiency in both English and Romanian languages Strong interpersonal skills and a passion for helping others Attention to detail and a keen eye for fashion trends Flexibility to work on weekdays and weekends Don't miss out on this fantastic opportunity to be a part of our dedicated team. Apply today and help us bring clarity and style to the world of eyewear! 💼👓

Greeter The Salad Project: £14.00 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Greeter Monday - Friday Be a “Sp” champion who is the face of the brand on a day to day basis Assist customers with their orders and answer any questions Package Click & Collect and Delivery orders Making sure the napkins, glasses and cutlery is topped up and continuous maintaining of hygiene standards Expectations | Efficiency, Communication, Energy Strong proficiency in communication, with both our customers and internal teams Friendly and approachable with fantastic customer service skills Ability to work as a team and build interpersonal relationships Ability to work in a fast paced environment Positive energy and dedication to the team, we all have to have each other's back Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect and corners aren't cut Up for a laugh, but know when it’s time to knuckle down Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have some experience working in a customer facing role within the hospitality industry A big smile and warm tone of voice Compensation | £14.00 per hour 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme 50% all items in store Team social events Opportunities for career progression as the business grows

Job description: Are you a passionate dog lover who enjoys spending time outdoors? Do you have driving experience and great customer service skills? Tiny’s Social Club is seeking an enthusiastic individual to join our fun team of dog carers. As our business continues to grow, we are excited to welcome another energetic person to our 6-strong team of dog walkers! The route starts off in the Clapham area and entails transporting dogs safely to and from our facilities in Earlsfield using our professionally crated vans. So you would preferably be from Clapham/Battersea area or surroundings. Key Responsibilities: • Build a strong relationship with dogs, ensuring their safety and wellbeing at all times., • Walk dogs in all weather conditions, providing them with structured exercise and mental stimulation., • Assisting with the supervision and engagement of dogs in our daycare facility., • Maintaining a clean and organized environment for the dogs. Hoover, mopping and organisational skills., • Transporting dogs safely to various locations using a company-provided van., • Maintaining a clean and hygienic doggy van (including cleaning the dogs down when it's muddy!), • Bathing, washing and towelling dogs prior to drop off., • Work to a strict time schedule, • Utilise an online booking app to manage schedules and communicate with clients. Requirements: • Ofqual regulated Level 3 qualification in Animal Care, • Genuine love for dogs and a deep understanding of their behaviour and needs., • Prior experience in dog walking, pet care, or a related field., • Comfortable working outdoors regardless of weather conditions., • Highly reliable, with a strong work ethic., • Willingness to undergo a DBS (Disclosure and Barring Service) check., • Must be over 25 years of age for insurance., • Must possess a valid clean driver's license, be comfortable driving and have at least 3 years driving experience., • Flexibility with working hours and availability, including weekends., • Must be comfortable using an online booking app for scheduling and communication., • Strong communication skills and the ability to work within a team., • This is a customer facing role so you must be well presented, well spoken with good English and outstanding communication skills. Benefits: • You will have lots of dogs to cuddle and play with!, • You will receive dog first aid training from Dog First Aid Franchise Ltd., • Free uniform and Muck Boots, • Opportunity to expand your knowledge and skills in dog care., • Competitive compensation within the pet care industry. Working Hours: 2 weeks a month Monday to Friday 2 weeks a month Tuesday to Saturday split: 8:00 AM to 5:00 PM. Hours may vary as demand grows. Job Type: Full-time Pay: £26,000.00-£30,000.00 per year Experience required: Dog Care: 1 year Driving: 3 years Ofqual regulated Level 3 qualification in Animal Care Licence/Certification: Clean, Full Driving Licence (required) Work Location: In person, Earlsfield

Join Our Unique Italian Pasta Team! Multi-Talented Food All-Rounder Needed Are you a passionate pasta enthusiast with a knack for customer service and a willingness to jump into all aspects of a busy food environment? We're not your average restaurant! We operate a unique concept combining a cosy one-table dining experience with a bustling takeaway service, focused solely on crafting delicious Italian pasta. We're looking for a highly motivated and confident individual to join our strong, fun-loving team. This is a hands-on role where you'll be a vital part of everything we do! What You'll Do: * Prepare and cook authentic Italian pasta dishes with care and speed. * Provide excellent service to our dine-in guest(s) and takeaway customers. * Manage orders efficiently from both the table and the service counter. * Maintain impeccable standards of cleanliness and hygiene in the kitchen and service areas. * Assist with all kitchen tasks, including washing up, preparation, and closing duties. * Be a positive and energetic presence within our team and with customers. What We're Looking For: * Comfortable and confident working in a fast-paced kitchen environment. * Fluent in spoken English. * Outstanding customer service and communication skills. * A proactive, happy, and confident attitude towards undertaking all aspects of the job – from cooking to cleaning. * A team player who enjoys working collaboratively and can have fun while delivering high-quality results. * Passion for food, particularly Italian cuisine, is a big plus! Why Join Us? We're a tight-knit team who work hard and support each other, but we also believe in enjoying what we do. You'll be part of a unique food business model and have the opportunity to gain experience across both kitchen and front-of-house operations. If you're ready to roll up your sleeves, cook fantastic pasta, make customers happy, and be a core part of a dynamic team, we want to hear from you!

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

Hairdresser-colourist. We are an international brand PIED-DE-POULE is a chain of beauty salons. We are currently looking for a master hairdresser-colourist. • If your level is intermediate, we'll outline a training plan for the year ahead., • In-house school training from the top masters of the network., • Special prices for services and goods for you and your family., • assistant, • master, • leading master, • art director

PLEASE NOTE This job is for an experienced technician (minimum 2+ years) who has worked extensively in a fast paced salon environment and is self employed. We primarily focus in nail extension and lash extension, so prior experience is a must as we are looking forward a technician go start working quickly without any additional training. Preference will be given to technicians who have already built a good reputation and have their own client list. Duties • Perform a variety of beauty treatments without assistance including lash extensions, lift lashes, manicures, gel extensions, pedicures, and waxing, • Maintain a clean and organised work area, • Communicate effectively with clients to understand their needs and preferences Requirements • Minimum 2+ years work experience in a nail salon environment working primarily with nail extensions, • Minimum 2+ years as a lash technician, • Previous experience in customer service is desirable, • Excellent interpersonal skills to interact with clients in a professional experience

We are Ukrainian international brand PIED-DE-POULE the chain of beauty salons. Now we are looking for a master of nail service. When you do your work, you get high from the process. This is important for us, because our goal is not just to provide services, but also to make style, so that our clients were in incredible delight from the new image that is properly selected and implemented qualitatively. It is important for you not just to perform the service, you feel responsible for your guest's nails not just today, but for the long term. You may not have a lot of experience, but you have the basic knowledge, you are very attentive and careful. Getting the perfect manicure is your passion. You are a professional and have an exceptional sense of taste. We are looking for people who are passionate and love their profession to join the team, so if you want to earn at the top end of the market and ‘play in the big leagues’, welcome to an interview. We'll give you lots of clients, a large marketing department in our back office is working on that. And your job will be to make them happy with the service, and the service. Make it so that after your service clients become regulars and recommend us to their family. Also you will have all modern tools (except personal). Working with clients will be a pleasure also because you will have all the leading brands of cosmetics at your disposal. Many masters working with us, quickly enough gain a good base of clients and go to a good income. This is the result of systematic improvement of skills, qualifications and knowledge of customer service. Within the company we teach this. Monthly your director will provide you with indicators of your work productivity, the most important of which will be the return of guests to you. Terms. We give you a rate for the first time (while you build up your customer base, so that the transition to a new place of work went smoothly and you have confidence). The amount of the rate, and in the future the percentage is negotiated at the interview. We will offer you to pass the test work after which you will have a personal file with a description of your strengths and weaknesses. • If you are a strong and experienced craftsman, we will give you the maximum percentage., • If your level is average, we will give you a training plan for a year ahead., • If you are just starting your way, we will offer you to become an assistant to a top master and learn for free. Work schedule. schedule 2/2 from 9.00 - 21.00 possible consideration of an individual schedule (discussed at the interview). Bonuses. Training in the internal school at the top masters of the network. Special prices for services and goods for you and your family. The opportunity to work in any salon of our network. Career and prospects. Each master has the opportunity to pass such steps in development with us: • assistant, • master, • leading master, • art director, • network teacher, • Once on our team you will inevitably grow as a professional. Send your CV and get in touch, an exciting new chapter in your professional career begins.

We are looking for an experienced Barista who is friendly, willing to learn, hardworking, positive and bring a good sense of humour to a friendly professional team. The Barista will be responsible for preparing the best coffee, training new members and supporting the front of house team with customer service when needed. What We Offer: Salary up to £14.15 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We are an established electrical company seeking a reliable and organized Office Administrator to join our team. The role involves handling day-to-day office tasks, supporting management, and ensuring smooth operations. Responsibilities: Manage phone calls, emails, and customer inquiries Schedule appointments and coordinate with electricians Maintain records, invoices, and office documentation Assist with payroll, quotations, and basic bookkeeping Provide general administrative support to the team Requirements: Previous experience in office/admin work preferred Strong organizational and communication skills Basic knowledge of MS Office (Word, Excel, Outlook) Ability to multitask and work independently Attention to detail and customer service mindset Benefits: Friendly and supportive work environment Competitive salary (depending on experience) Opportunity to grow within the company

As a Wingstop Team Member, you will be an essential part of creating a fun guest experience. Your responsibilities include taking orders, preparing food, maintaining cleanliness, and providing excellent customer service. You will work in a fast-paced environment where teamwork and enthusiasm are crucial.

We are looking for a Full Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role will be Monday to Friday, fully flexibility is required What We Offer: Salary up to £13.40 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Company Description GETODAY GLOBAL LIMITED is an international eCommerce and trade company headquartered in London, United Kingdom. Specializing in the sale of fashion and technology products, the company operates Getoday for the Indian market and Getodayuk for the UK, Europe, and Canada markets. The company focuses on affordability, quality, and timely delivery, serving diverse consumer needs both locally and globally. With a strong foundation in international trade, the company is well-positioned to bridge markets by bringing Asian craftsmanship to the UK and exporting European innovation to Asia. Role Description This is a part-time role for an Ecommerce Assistant based in Greater London. The Ecommerce Assistant will be responsible for supporting daily operations including customer service, processing sales and invoices, and enhancing customer experiences. The role involves coordinating with various teams to ensure smooth order processing and delivery. Key Responsibilities: Create and manage product listings on TikTok Shop, Amazon Seller Central, Shopify, Etsy, and eBay. Monitor orders and ensure timely packing and fulfilment. Process returns and manage customer complaints professionally. Conduct trend and product analysis to identify high-demand items. Collaborate with the team to improve sales performance. Maintain high standards of accuracy and attention to detail in all tasks. Requirements: Strong communication skills (written and verbal). Experience with e-commerce platforms (TikTok Shop, Amazon, Shopify, Etsy, eBay). Product analysis and trend-spotting abilities. Ability to work independently and as part of a team. Basic knowledge of order fulfilment and return handling processes. Problem-solving mindset with a customer-first approach. Inventory management skills Experience in using AI tools ChatGPT, Canva, Adobe is poster making will be a plus. Marketing skill and logistics management skills is a plus. Benefits: Opportunities for growth within the company Friendly, collaborative work environment Company Pension Pay rate £12.50 Part Time 16-20 Hours/Week Location IG1 1BF Balfour Business Park

We are looking for a Full Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role will be Monday to Friday, fully flexibility is required What We Offer: Salary up to £13.40 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked., • Engage with customers in a professional manner, taking orders and providing recommendations based on their tastes., • Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws., • Assist in managing inventory by tracking stock levels and placing orders as necessary., • Uphold food safety standards by adhering to hygiene practices throughout the bar operations., • Will be required to work weekends and night shifts. Skills: • Proven experience in bartending or a similar role within the hospitality industry is a must., • Strong time management skills to handle multiple orders efficiently during busy periods., • Excellent knowledge of food safety regulations and best practices in hospitality., • Ability to perform basic maths for handling cash transactions accurately., • Exceptional interpersonal skills, with a focus on providing outstanding customer service., • A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!

We are looking for a Part Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role requires fixed working shifts: Mon to Fri 12pm - 2:30pm or 11:30am - 2pm for a total of 12.5 hrs per week. What We Offer: Salary up to £15.85 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We are looking for a Full Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role will be Monday to Friday, fully flexibility is required What We Offer: Salary up to £13.40 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

Key Responsibilities: Client Support/Customer Service – Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads. Route planning- daily schedules and reactive jobs for the operatives. Office Support – Answering telephones, Stock control & orders – all products are neatly stored away and notify members of staff of product delivery. Schedule Planning – Lead Support for the operatives. Daily schedules and reactive jobs for the operatives. Contracts Management System – Updating of tasks on contracts, supplier orders, attaching documentation to contracts. Assist Directors and Office Manager with any adhoc requests. Area Manager Support – Provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively. Accounts Support – Cross check sales & purchase invoices. Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date. Attend Operations meetings at Head Office with the Office Manager and subcontractors. Establish and manage new supplier leads. Key Skills & requirements: Have excellent attention to detail Have sound administration and organisational skills Be computer literate (minimum of word/excel) Have the ability to communicate with people at all levels Be ambitious to learn, develop and succeed Be customer focused.

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times

We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: • Greet and assist customers with a warm and friendly demeanour., • Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger., • Assist in maintaining an attractive and organised store environment., • Process sales transactions accurately and efficiently., • Handle customer inquiries, concerns, and returns professionally., • Collaborate with the team to achieve sales targets and uphold the brand's standards., • Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: • Previous retail or customer service experience, • Excellent communication and interpersonal skills., • A passion for fashion and an eye for style., • Ability to work well in a team and thrive in a fast-paced retail environment., • Strong problem-solving skills and attention to detail., • Dependable, punctual, and a positive attitude. Benefits: • Competitive hourly wage., • Employee discounts on Just in Case products., • Opportunities for growth and advancement within the company., • Ongoing training and development to enhance your skills., • A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

Job Title: Barista & Counter Service Assistant (Takeaway Only) Location: Vnilla (Covent garden) About Us: We are a friendly, down-to-earth takeaway dessert shop. Known for great coffee and delicious puddings. We pride ourselves on excellent service and a warm, welcoming atmosphere for our customers. Role Overview: We’re looking for a reliable and positive team player to join our small team. You’ll be responsible for preparing quality coffees, serving puddings over the counter, and ensuring customers have a smooth takeaway experience. Key Responsibilities: Prepare and serve coffee and hot drinks to a high standard Serve puddings and other takeaway items at the counter Maintain a clean, organised, and welcoming counter area Handle cash and card transactions accurately Assist team members with daily tasks and contribute to smooth operations Follow health, hygiene, and safety standards at all times Take responsibility for your role and support the wider team when needed What We’re Looking For: Punctual and dependable with a strong work ethic Friendly, approachable, and down-to-earth attitude A positive outlook and willingness to learn Team player who supports others and takes initiative Ability to stay calm and efficient in a busy environment Experience in coffee making or customer service is an advantage, but training will be provided Opening HOURS: 10:00 - 20:00

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: • Greet and assist customers with a warm and friendly demeanour., • Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger., • Assist in maintaining an attractive and organised store environment., • Process sales transactions accurately and efficiently., • Handle customer inquiries, concerns, and returns professionally., • Collaborate with the team to achieve sales targets and uphold the brand's standards., • Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: • Previous retail or customer service experience, • Excellent communication and interpersonal skills., • A passion for fashion and an eye for style., • Ability to work well in a team and thrive in a fast-paced retail environment., • Strong problem-solving skills and attention to detail., • Dependable, punctual, and a positive attitude. Benefits: • Competitive hourly wage., • Employee discounts on Just in Case products., • Opportunities for growth and advancement within the company., • Ongoing training and development to enhance your skills., • A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

We are looking for a passionate and ambitious front of house management member who is ready to start any time soon in our Pizza Restaurant located in Richmond . If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV, we require: -good customer service -good command of English -high standard of personal grooming -communication and teamwork skills All applicants must be eligible to live and work in the UK.

Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

An exciting opportunity as arisen for an Assistant Restaurant Manager to join the team at Street Burger-O2. Street Burger - The O2 is open inside The 02, Greenwich. Street Burger serves signature burgers, seasoned fries, desserts and amazing shakes, cocktails and drinks. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. As Assistant Restaurant Manager you must: Have previous experience as a Manager within a busy restaurant environment Have a strong personality with the confidence to play an integral role in a leading the restaurant. Working closely with the General Manager to consistently deliver excellent customer service and an amazing experience for our guests. Confident in leading and motivating a team Have exceptional communication skills with a real passion for hospitality What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

SALARY QUOTED IS TAKE HOME PAY OVERALL PURPOSE OF ROLE MAIN ACTIVITIES AND RESPONSIBILITIES To assume management of individual shop premises during the absence of designated Shop Managers (ie days off, holiday and other absences). Using the working practices, policies and procedures set by Senior Management and the values of Alex TLC, ensure the charity shop business is run accordingly. Work within the budgets and achieve the financial targets set by the business in line with strategic requirements. Work to the high standards expected at all Alex TLC shop premises according to the rotas set by the Retail Area Manager. Work as a team member, taking full responsibility for all shop duties required wherever placed. Work as directed by the Retail Area Manager. Supervision of Assistant Shop Managers, Retail Assistants and Voluntary Workers. Recruitment of Voluntary Workers. Participate in all training and legislative checks required by Alex TLC, statutory and specific to role. CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL) Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible. PEOPLE MANAGEMENT RESPONSIBILITIES Assign and supervise the duties of any Assistant Shop Manager on site. Supervise the management and training of all Retail Assistants and voluntary workers to ensure they can work safely, correctly, effectively and efficiently according to Alex TLC values, working practices, policies and procedures. To develop and maintain efficient and effective voluntary worker rotas. TECHNICAL RESPONSIBILITIES Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Ability to train others in the safe and correct use of such equipment. OTHER FEATURES OF JOB Hours of work are according to the opening hours of the premises assigned by the rota and Alex TLC Working Practice Policy. To undertake ad-hoc duties as required. Opportunity to participate in Alex TLC charitable activities and events. LOCATION Cover shop managers are expected to work in any South East London Alex TLC premises according to the rota set by Senior Management. PERSON SPECIFICATION EDUCATION, QUALIFICATIONS AND TRAINING ESSENTIAL: Alex TLC Literacy and Basic Mathematics test pass, computer literacy DESIRABLE: GCSE, ‘O’ Level or equivalent Mathematics and English Language, customer service, management or business qualification EXPERIENCE ESSENTIAL: Experience in a charity retail position and/or customer service role with excellent telephone and written skills; brand awareness DESIRABLE: Basic understanding of leukodystrophy and the work of Alex TLC; charity retail WORK BASED COMPETENCIES · Excellent customer service skills · Excellent telephone skills · Excellent writing skill · Excellent numerical ability · Excellent organisational ability · Excellent management skills · Flair for display · Knowledge of operational and emergency procedures · Ability to work in a team · Commercial acumen

⭐️ COME AND JOIN OUR TEAM ⭐️ We are looking for an enthusiastic & passionate person to join our team. You must be a strong team player, be able to adapt your pace of work to demand, flexible & able to think on your own feet. Previous experience is required and must be able to work weekdays. Your roles will include: -Barista experience required to make & serve coffees. -Setting up/opening front of house areas ready for customers. -Maintaining a clean & presentable cafe/front of house areas. -Assisting with cleaning duties both front and back of house. -Serving customers with a knowledge & friendly manner -Delivering a high level of customer service in line with our ethos. -Learning our menus & offering to be able to inform customers & answer queries. -Clearing tables. -Hours will be varied including , weekends & bank holidays. We look forward to welcoming a bubbly, hard working & loyal person to our friendly team.

Full-Time Sales Associate – Jewellery Boutique Locations: Westfield London & Westfield Stratford City We are seeking a friendly, enthusiastic, and customer-focused individual to join our team as a Full-Time Sales Associate. You will be working across both our Westfield London and Westfield Stratford locations, so flexibility to travel between the two is essential. Role Details: • Position: Permanent, full-time, • Schedule: 5 days per week, including weekends What We’re Looking For: • A warm, approachable, and engaging personality, • Strong communication and customer service skills, • Ability to build rapport and create a welcoming shopping experience, • Flexibility to work across both store locations If you have a passion for jewellery and love connecting with people, we’d be delighted to hear from you.