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My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

A leading property services company is looking for a Customer Service Advisor in Liverpool to manage property portfolios and ensure high-quality customer service. This role includes coordinating repairs, assisting tenants and landlords, and providing exceptional customer care.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

Responsibilities include assisting the Contract Manager, monitoring budget and contract spend, and managing staff. A leading Parking solutions company in Uxbridge is seeking an experienced Operational Support Manager. The candidate will ensure operational requirements and service level agreements ar

Manager, Customer Service — London, United Kingdom. If you have a passion for excellent customer service and leadership, this role is for you. Leading, motivating and developing the Customer Service Team.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

The successful candidate will oversee the customer service function for repairs and maintenance, manage a team, and ensure high customer satisfaction. A leading Social Housing contractor in Hemel Hempstead is seeking an experienced Customer Service Manager for a full-time, permanent role.

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significant managerial experience are preferred for this position. This role requires proven experience in managing teams to enhance post-s

Everyday Loans Group in the United Kingdom is seeking a Customer Account Manager to provide loans to customers, ensuring excellent support throughout the loan lifecycle. The role requires strong communication skills, attention to detail, and a customer-oriented approach. This is an exciting opportun

The ideal candidate will have prior experience in restaurant management, exceptional leadership qualities, and strong customer service skills. Responsibilities include managing daily operations, ensuring food safety compliance, training staff, and maintaining high service standards. Popeyes Louisian

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. At least 5 yea

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

Entain is recruiting a Retail Customer Service Manager in the UK to ensure top-notch customer service within Ladbrokes & Coral betting shops. Candidates should possess a passion for customer service, effective communication, and problem-solving skills.

A leading footwear retailer in St Albans is looking for an Assistant Manager to oversee retail operations and deliver exceptional customer service. This role is pivotal in ensuring that customers receive high-quality service while meeting business goals.

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

Take on General Manager responsibilities and become a CQC Registered Manager if needed. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. With the support of our Business Man

Operations Director, Sales Manager, Fitness Manager, Academy Manager, Marketing Manager, Facilities Manager. The Area Operations Manager leads and develops Club Managers, ensuring consistent execution of brand standards, cleanliness, service delivery and operational processes, while driving performa

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

A confident, approachable personality and a natural flair for customer service. Customer Experience Assistant (Receptionist). We re excited to announce a vacancy for a Customer Experience Assistant to join our brand-new state-of-the-art innovation hub in Workington.

Raising and maintaining high service standards across a wide range of parks/public spaces. Experience in high-risk operational environments, ideally within environmental or public realm services, is essential. You’ll be joining an organisation that puts people at the heart of everything we do, w

A confident, approachable personality and a natural flair for customer service. Click Apply to join us as our new Customer Experience Assistant. Customer Experience Assistant (Receptionist).

You’ll be joining an organisation that puts people at the heart of everything we do, working collaboratively with our communities to deliver high‑quality services and create an outstanding place to live, work, visit and enjoy. We’re looking for an additional experienced, hands-on leader to he

Experience as an Operations Manager or Factory Manager within dairy manufacturing, brewing, or chemical manufacturing. This is a newly created role within a growing food manufacturing business that has expanded significantly through acquisitions and the introduction of new products and customers. As

Work closely with Global Channels, Product, Services, and Regional Sales teams. Sapiens is hiring a Manager, Channel Enablement & Certification - a key global role for a natural orchestrator who loves empowering partners to succeed. The Manager, Channel Enablement & Certification is responsible for

Hybrid – minimum 2 days in the office initially (one day must be Wednesday).There is no expectation for site visits unless specific concerns arise relating to the role.Candidates will require business insurance due to the nature of the position.This is a management-level role, focused on overseein

Take ownership of operational and customer issues, ensuring timely resolution. A strong customer-centric approach. You will oversee the end-to-end vehicle procurement journey, working with dealerships and suppliers, ensuring efficient processes, strong stakeholder relationships, and excellent servic

Operations Manager – 3PL & Distribution. This is a key role sitting between the business and their 3PL partner, responsible for driving performance across warehouse and distribution operations, improving efficiency, and ensuring best-in-class service delivery across retail and direct-to-consumer c

Sales Operations Manager/ Business Operations Specialist. Map end to end customer journeys and identify inefficiencies within high volume, multi product environments.

Senior Operations Manager – EMEA | Monster Energy 🚨. Senior Operations Manager – EMEA. Identify opportunities to improve efficiency, cost, and service.

Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. You will work closely with cross-functional teams to enhance fulfillment operations and deli

We are representing a prestigious global management consultancy looking for a Senior Operations Manager to join their internal teams and run the ops for their Design Centre of Excellence (CoE). A background working in Tech, Digital, Professional Services or I.

Prior exposure to financial services, professional services, or an early-stage firm environment is advantageous but not essential. Contracts & Service Agreements. Support the completion of service agreements, NDAs, and standard commercial contracts.

Leading initiatives that improve processes, embed new ways of working, and enhance service delivery. You will bring strong operational experience from within legal or professional services, with the credibility and confidence to operate at senior level. A proven background in legal operations or pro

Operations Manager or Senior Project/Contracts Manager role. Operations Manager (Mechanical Bias Preferred). Provide leadership and support to project teams and site managers.

Degree or equivalent in Building Services, Mechanical or Electrical Engineering. You will provide MEP technical leadership across a range of services including:. Building services surveying and asset data collection.

Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery. You’ll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior l

Project Management Team Leader – Capital Projects.We’re seeking an experienced Project Management Team Leader to drive delivery across a growing capital projects programme.You’ll lead a small, high-performing team, ensuring projects are delivered on time, on budget, and to the highest standard

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte

Through our family of services – including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools – we operate more than 60 children's homes and supported living services across London, P

Senior Operations Manager – Regulatory Toxicologist. Blush & Bloom are partnered with a well-established, fast-growing business within the cosmetics and personal care space, who are looking to hire a Senior Operations Manager – Regulatory Toxicologist to join their UK team. You will lead operati

This role is to lead and manage two commercial waste collections depots, directly influencing business development, growth opportunities, operational excellence and service delivery activities across a portfolio of customers. You will lead and develop Business Managers and working alongside Commerci

As Operations Manager, you’ll look after around six sites, reporting directly to the Operations Director. The focus will be on developing teams, fine-tuning service standards, and bringing fresh energy to the guest experience. To raise the bar on service, evolve the brand, and continue delivering