Customer service manager jobs in Watford - Page 3Create job alerts

Job Title: Sales Administrator / Finance Assistant Location: West Watford Salary: £27,000 - £28,000 per annum Job Type: Full time, Permanent Working Hours: 37.5 hrs/week Mon-Fri About the role: We are a successful cosmetics company based in West Watford seeking an experienced and motivated Sales Administrator / Finance Assistant to join our busy accounts team on a full-time, permanent basis. This is a broad and varied position that sits at the heart of our financial operations. The successful candidate will support the day-to-day running of our accounts function, manage sales/purchase order processing, and assist with a range of finance and administration duties. You will report directly to the Accounts Manager and be expected to manage a varied workload with professionalism and attention to detail. The candidate must be bi-lingual - Urdu or Hindi & English speaker. Please note: Our offices are located on an industrial park - own transport is required as there is no public transport available. Key Responsibilities: Finance & Accounts: Manage credit control activities, proactively chasing outstanding debts via telephone and email to reduce debtor days. Allocating payments in accordance with customer remittances Generating reminder letters and monthly statements to be sent to all customers Investigating and resolving queries relating to non-payment of invoices Checking new customer credit ratings and monitoring credit limits Managing customer ledger balances and ensuring debtor day targets are met Initiating debt recovery procedures and liaising with solicitors where necessary Processing purchase ledger invoices in multi-currency; reconciling supplier statements Support month-end activities including stock reconciliationSales Administration & Customer Service: Process customer sales orders and generated invoices for UK and export customers. Process purchase orders to suppliers. Provide administrative support to sales representatives. Liaise with warehouse teams to coordinate order fulfilment and stock control. Prepare customer communications including monthly mail merges. Maintain organised filing systems and managed incoming correspondence and enquiries. Produce reports and presentations using Microsoft Excel and PowerPoint. Liaise with international and local freight forwarders to arrange transport for customer orders and purchases from suppliers.About you: Skills and Experience Required: Proven experience in purchase and sales ledger processing Credit control knowledge with a confident, professional approach Experience gained within a small-to-medium-sized business, ideally across multiple entities Proficient in MS Excel; experience of Sage Accounts is essential Excellent organisational and prioritisation skills with the ability to manage a varied workload Strong communication skills - able to liaise effectively with customers, the sales team and colleagues Self-motivated, reliable, and comfortable working both independently and as part of a teamBenefits: 20 days statutory holiday (plus bank holidays) Company Pension Scheme Performance Related Bonus Trialling of Hair & Beauty CosmeticsPlease click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: Finance, Finance Administration, Finance Administrator, Payroll Administrator, Invoicing, Xero, SAP, Accounts Assistant, Accounts Administrator, Sales Administrator, Customer Service Assistant, Customer Service Administrator may also be considered for this role

Job Title: Field Service Manager Location: Watford(Office-based with nationwide operational oversight) Salary: Competitive + Company Vehicle + Benefits Overview: We are currently seeking an experienced Field Service Manager to lead and develop a UK-wide team of Service Engineers supporting a large installed base of industrial equipment for our client. This is a senior operational leadership role responsible for the effective management, deployment and performance of a national field engineering team. The role plays a vital part in ensuring customers receive reliable, high-quality service support while maintaining strong operational standards and driving continuous improvement. You will combine technical understanding, people leadership and operational discipline to ensure service activities are delivered safely, efficiently and professionally across the UK. As a member of the management team, you will contribute to operational strategy and play a key role in supporting the ongoing growth and performance of the service division. The Role: The Field Service Manager will lead the day-to-day operations of a team of approximately 16–18 home-based Service Engineers, ensuring engineering resources are deployed effectively and service activities are delivered to the highest standards. Key responsibilities include: Leading and managing the UK Field Service Engineering team Ensuring effective deployment of engineers based on skills, availability and customer requirements Managing and supporting the Service Scheduler to optimise engineer utilisation Monitoring operational performance, service KPIs and delivery standards Ensuring timely and accurate completion of service reports and work orders Providing technical support and escalation for complex service issues Promoting and maintaining safe working practices and advising on health and safety matters Managing engineer performance, development and training plans Supporting customer relationships and responding to service-related queries or concerns Collaborating closely with internal teams including Sales, Projects and Service Coordination Driving continuous improvement in service processes, systems and operational performance Person Specification: This role would suit an experienced field service leader or senior engineering manager with a strong technical background and a track record of managing distributed engineering teams. You will be comfortable balancing people leadership, operational oversight and customer engagement, with the ability to organise and prioritise work across a geographically dispersed team. We are looking for someone who can bring structure, professionalism and operational focus to a growing service organisation. Key experience and attributes include: Proven experience in field service management or senior engineering supervision Strong technical background in industrial plant, process equipment or mechanical systems Demonstrated ability to lead, motivate and develop engineering teams Strong organisational and operational management skills Experience monitoring and improving service performance and engineer utilisation Professional communication skills when working with engineers, customers and internal teams A structured, disciplined and proactive management approach Confidence using digital service management and reporting systems Location: This role is primarily office-based, with responsibility for a nationwide field engineering team. Occasional UK travel may be required to support operational or customer needs. What We Offer: Competitive salary Company vehicle Opportunity to lead and shape a growing national service team A senior role within the operational management structure Long-term career development within an established engineering business If you are a strong technical leader with experience managing field service teams and are looking for an opportunity to make a real impact in a growing service operation, we would welcome your application. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Job Title: Property Block Manager Salary: £40,000 - £50,000 per annum Location: Within the M25 Portfolio Size: Up to 600 residential units About the Role Our client, an established and independently owned residential property management company, is seeking an experienced and motivated Property Block Manager to join their growing team. The successful candidate will be responsible for the efficient and compliant management of a residential portfolio of up to 600 units, ensuring properties are maintained to a high standard and that clients and leaseholders receive a first-class service. Due to the independent nature of the business, this role offers a collaborative working environment with minimal hierarchy, allowing managers to have their opinions heard and to play an active part in the company's ongoing development and success. Key Duties and Responsibilities Full day-to-day management of a residential block portfolio in accordance with the terms of individual management agreements Acting as the primary point of contact for clients, leaseholders, and residents Preparation, management, and monitoring of annual service charge budgets Collection and control of service charge expenditure, ensuring costs remain within budget Arranging and conducting regular site inspections (generally once per week per development) to monitor cleanliness, repair standards, contractor performance, and overall condition of the buildings Identifying maintenance and repair requirements and instructing contractors accordingly Coordinating and supervising contractors and service providers to ensure works are completed to the required standard and within agreed timescales Overseeing health and safety compliance, including risk assessments, fire safety, and general building compliance Managing insurance claims from instruction through to resolution Responding to leaseholder and client enquiries professionally, efficiently, and within agreed timeframes Dealing with general leasehold matters and interpreting lease provisions when required Skills, Experience, and Qualifications Proven experience working as a Property Block Manager or similar residential property management role Strong knowledge of residential property management processes and procedures Excellent organisational and workload management skills, with the ability to manage multiple sites simultaneously Strong communication skills, both written and verbal, with a professional and customer-focused approach Ability to build and maintain strong working relationships with clients, leaseholders, contractors, and colleagues Confident using property management software Good working knowledge of Microsoft Office, particularly Excel and Word IRPM or TPI qualification desirable but not essential A proactive, solutions-focused approach to work Working Pattern Role is based within the M25 Site inspections are generally carried out once per week per development, in line with management agreements Combination of site-based and office-based working Benefits Competitive salary of £40,000 - £50,000 depending on experience 20 days annual leave plus Bank Holidays Quarterly social and team-building activities Salary sacrifice scheme for electric vehicles One-month paid sabbatical after 10 years' service, in addition to annual leave Supportive and collaborative working environment within an independently owned company

Senior Quantity Surveyor Galldris Group Location: Radlett, Hertfordshire An exciting opportunity has arisen for a Senior Quantity Surveyor to join our team in Hertfordshire. To be considered, you will come from a Construction or Civil Engineering background. The Senior Quantity Surveyor will be responsible for administering the JCT Design & Build Contract in a professional and timely manner and the financial delivery of the Contract, including the control of cost and cash, and ensuring it is procured and delivered within budget. Management and leadership of trainees. Key Accountabilities to include but not limited to: • Achieve or exceed budgeted targets by looking for V/E opportunities, alternative methods of completing the works, and buying gains from S/C Procurement, • Ensure external valuations are submitted in accordance with the conditions of the main contract and that payments are received by the due date, taking full responsibility for the contract’s cash position, • Complete monthly CVR reports, ensuring they accurately reflect current position on-site and final profit projection, • Administer the main contract (and subcontract) conditions and identify and prepare timely contractual notices for all events, • Price and agree on all contract variations, in a timely manner whilst maximising our entitlement, • Understand bid and demonstrate a good working knowledge of contract at the Preconstruction Stage, • Procure supply chain orders in a timely manner that accurately reflects the scope works and administer same, accurately valuing, certifying, and issuing relevant payment notices, • Accurately re-measure works in accordance with the method of measurement and in a timely manner, whilst maximising our entitlement, • Achieve timely final account agreement on client and supply chain accounts, whilst maintaining strong working relationships, • Lead and manage trainee/junior surveyors, • Undertaking other duties as reasonably required from time to time by the line manager, • Comply with Company procedures Experience/Knowledge: • Experienced, skilled, qualified, and knowledgeable Senior Quantity Surveyor, • Experience in NEC & JCT form of contracts, • Proven ability to deliver a wide range of technically challenging projects to meet and exceed client expectations, • Experience in successfully implementing plans/projects on time and within budget, • Ability to effectively plan and manage budgets and resources, • Evidence of high levels of customer service and satisfaction, • Experience in successfully managing performance and providing constructive feedback, • A thorough working knowledge of current building legislation, • Demonstrates good understanding of the political structure and role of elected members, • Ability to work collaboratively both with own service and across other services Qualifications: • Degree in Quantity Surveying or similar technical qualification (HND HNC), • Working towards professional qualification status (MCIOB/MRICS) (desirable) Skills: • IT literate, • Excellent communication skills both verbal and written, • Ability to deal with clients & internal staff, • Ability to work on own initiative, • Excellent organisational and planning skills, • Management and leadership Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable

COMPANY OVERVIEW: My client has been providing building support services to local authorities, social landlords, NHS trusts and private sector clients for over 45 years. They deliver mechanical, electrical and security services to both commercial and domestic properties and have built a strong reputation for reliable service. JOB PURPOSE: To support the team in carrying out wet work duties including cylinder changes, radiator replacements and upgrades, heating controls (2 port and 3 port valves), pumps, associated pipework and power flushing. This role would suit someone with around 1 year’s experience who is looking to build on their skills and progress further. JOB SPECIFICATION: Assist with and carry out plumbing and heating works in occupied and void properties, including attending water leaks.Work to client specifications and complete jobs in a timely manner while following current legislation and company procedures.Carry out basic risk assessments before starting work to ensure safety and prevent damage or injury.Wear correct uniform and PPE at all times when representing the company.Attend allocated jobs within target times and report any delays to your line manager or supervisor.Identify materials and parts required for each job and communicate any additional requirements.Accurately log all work completed using a handheld device.Provide a good level of customer service and maintain a professional attitude in tenants’ homes. QUALIFICATIONS / EXPERIENCE: NVQ Level 1 in Plumbing & HeatingAround 1 - 2 year’s practical experience in plumbing and heating worksGood practical and basic problem-solving skillsAble to work independently at times, as much of the work is lone workingGood customer service skillsValid CSCS cardAsbestos awarenessTrained or willing to be trained to work with vulnerable personsBasic understanding of risk assessmentsWilling to work in confined spaces and at height Desirable:Gas qualification (beneficial but not essential)Full UK Driving Licence SALARY / BENEFITS: Up to £37,500 per year + Overtime21 days holiday increasing by 1 day every 2 years’ service (up to 25 days) + statutory daysCompany Van, Mobile Phone and Uniform provided (Private Use of Van is Not Allowed)Employee Assistance ProgrammeEmployee Referral SchemeStaff DiscountsBonus SchemePaid weekly via BACSCompany PensionHealth & Wellbeing Programme

Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end‑to‑end delivery and continual improvement of IT services that support front‑office business operations. This role oversees critical end‑user services including service desk, field support, device provisioning, software licensing, telephony, and peripherals within a multi‑vendor, outsourced environment. You will ensure these customer‑facing services deliver measurable business value, meet agreed performance targets, and offer a high‑quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front‑office services are delivered efficiently, cost‑effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility for service desk, field support, and asset management teams. You will shape operational processes, drive service improvements, and optimise budget utilisation while ensuring adherence to IT policies, standards, and asset management best practices. Strong stakeholder relationships are essential. You will work closely with business leaders to understand operational priorities and ensure IT services maximise productivity and align with business needs. Working alongside other Service Managers and Digital teams, you will champion consistent service delivery and drive continuous improvement across the wider IT function. What you'll need to succeed Proven experience managing end‑user workplace services (service desk, devices, telephony, printers, software licensing, etc.) Experience managing services in multi‑vendor, managed service, or outsourced environments Strong knowledge of IT asset management best practices Excellent stakeholder management and relationship‑building skills Hands‑on experience with ITIL and SIAM frameworks Experience in incident, problem, and change management Budget and cost allocation experience Business‑focused, service‑driven mindset Excellent communication and presentation skills Strong documentation and reporting capabilities Self‑motivated and able to work independently and collaborativelyDesirable: Experience leading teams in a matrix environment Familiarity with front‑office business processes Knowledge & Skills IT service management (ITIL, SIAM) - Expert Incident, problem, and change management - Competent Stakeholder engagement & communication - Accomplished Service portfolio and catalogue management - Competent Budget & financial management - Competent Vendor management - Competent Hardware & software asset management (full lifecycle) - Competent Process improvement & governance - Competent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Data Centre Controls Engineer £50,000 - £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols. Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards. Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery. Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation. Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell's reputation for quality and reliability. Ideal Candidate: Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering. Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions. Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required. Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What's on Offer: Company car or car allowance Industry leading bonus scheme rewarding your performance and commitment. Private healthcare with the option to include your family. Overtime Pension plan Personalised career development plan designed to help you grow and advance with us. Keywords: BMS, Building Management Systems, BAS, Building Automation Systems, PLC, SCADA, HVAC Controls, Heating, Ventilation, Air-Conditioning, Energy Monitoring, Programming, Commissioning, Software Development, Control Systems, Tridium, Trend, Siemens, Schneider, Trend IQ Vision, Trend 963, Tridium Niagara, Tridium N4, Schneider Ecostruxure, Siemens Desigo, Sales Engineer, Account Manager, Technical Account Manager, BMS Engineer, BMS Service Engineer, BMS Commissioning Engineer, Field Service Engineer, Service, Maintenance, facilities management, INDUK

Job Profile for Design Manager - TP45788 Position: Design Manager Location: Hertford / Thetford Salary: £55,000 - £65,000 Design Manager required. Our client is a well-established and leading design and manufacturer of sheet metal fabricated products for the construction industries. Due to ongoing success and growth of the business they are seeking an experienced Design Manager / Drawing Office Manager to manage close knit design teams in their Thetford and Hertford facilities. Design Manager Job Overview • Taking overall responsibility for the Hertford and Thetford drawings offices * Planning and delegating design work throughout both drawing offices to ensure drawings are produced in accordance with timescales, quality and customer requirements * Liaising with stakeholders to ensure that designs meet commercial, quality and statutory requirements * Reviewing current processes and software's, and seeking opportunities for improvements * Overseeing recruitment, training, disciplinary and one to one meeting within the design teams * Producing KPI reports from the team for the head of projects Design Manager Requirements • Experience with AutoCAD and 3D software such as Inventor or Solidworks * Excellent communication and leadership skills * Experience in a sheet metal fabrication environment, with a knowledge of CAM software such as Radan or TruTops * Willingness to travel between the Hertford and Thetford sites * Full UK Driving License Design Manager Salary & Benefits • Salary £55,000 - £65,000 - depending on experience * Company Laptop & Phone * 25 days holiday, plus bank holidays (3 days to be taken at Christmas) * Private Health Insurance after the qualifying period. * Pension. * Death in Service Benefit. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Are you a foodie with a knack for project management? Our client, a leading supplier of value-added protein products to the retail, foodservice, and B2B channels, is looking for a driven NPD Project Developer to join their expanding innovation team. Reporting to the Project Manager, you will be the engine behind end-to-end New Product Development (NPD) projects—taking them from initial concept to a successful launch on supermarket shelves. This is a high-impact role involving direct collaboration with 3rd party suppliers and major UK customers including retailers, food service providers and B2B manufacturers. Key Responsibilities • Project Execution: Plan and execute projects across a diverse supplier and customer base, ensuring "on time, in full" delivery., • Critical Paths: Establish and manage critical paths, assessing customer timelines against ingredient and packaging capacities., • Factory Trials: Arrange and attend trials across the UK, EU, and internationally to ensure seamless full-scale production., • Documentation: Maintain accurate technical documentation, including trial results, QAS, development sheets, and specification writing., • Sample Management: Oversee all aspects of sample preparation, storage, and submission to customers., • Market Insight: Conduct supermarket visits to benchmark against competitors and identify new trends. The Candidate • Experience: 2–5 years in a similar role within the food industry, NPD or technical experience of working with protein or chilled products ideally, • Mobility: A full driving licence is essential, as the role requires travel to national and global sites., • Communication: Strong numerical skills and the ability to build relationships with technical, commercial, and operational teams., • Mindset: A detail-oriented professional with a genuine passion for food who can work both independently and as part of a team. Please note, our client is unable to provide sponsorship, candidates need to have full eligibility to live and work in the UK indefinitely

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Minimum of 1-3 years in Retail and E-Commerce customer service. Must have had physical retail experience with a premium fashion brand before moving to an E-C

Powered by Water, Driven by PurposeSouth West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.

We’re hiring our first Learning & Development Manager for Customer Service - a hands-on builder who will create the training engine that scales HeliosX Customer Care. Build & own the Customer Service L&D framework: standards, governance, documentation & role-based learning pathways. Proven experie

A retail services company in Greater London is looking for an individual to manage customer enquiries and sales of garage doors and products.

A leading relationship bank in the United Kingdom is seeking an Assistant Banking Manager for their Teesside branch. This role involves significant customer interaction, managing account administration, and ensuring compliance with lending documentation. The ideal candidate will have strong interper

Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience. Job Title: Customer Service Manager with Estimating Experience.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Proven customer service experience with a solid background in logistics.

A recruitment company in printing is seeking a Customer Service Manager with estimating experience to join their established team. You will manage customer relationships, handle quoting for standard and non-standard products, and communicate effectively with clients and suppliers to ensure customer

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

Senior Customer Service & Experience ManagerWork with marketing and operations teams to encourage positive resident feedback. Experience** * Experience in hospitality and / or residential front of houseExperience in front of house customer service or customer experience and/or operational roles in r

A technology solutions provider based in Greater London is seeking a Service Delivery Manager to effectively manage client relationships and ensure the delivery of exceptional services. You'll work closely with multiple teams to monitor service performance and drive improvements. Essential skills in

Senior Assistant Customer Services Manager should be competent in the following Orega processes:. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of custome

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

A leading betting company is offering a position for a Retail Customer Service Manager in the United Kingdom. In this dynamic role, you will be responsible for delivering top-notch customer service and building positive relationships with customers. Given the nature of the business, passion for cust

As Senior Business Operations Manager, you will be responsible for leading and continuously improving Klarna Financial Services UK’s customer service operations. This position acts as the primary point of coordination across domains on UK customer service matters, identifying service risks, drivin

A leading automotive group in the United Kingdom is seeking a full-time Service Reception Manager to join their team at Nottingham Audi. In this role, you'll lead a team to ensure outstanding customer service and operational excellence. Ideal candidates will have strong leadership skills, a customer

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. Training and Customer Excellence Manager. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first cultu

A managed services provider in the UK seeks a Service Delivery Manager to enhance customer satisfaction and improve service delivery. You will lead service reviews and report on service performance, requiring 2+ years of experience in a customer-focused position. In this role, you will manage custom

The successful candidate will supervise staff, ensuring high levels of customer service and operational performance. A leading job board in the United Kingdom is seeking an enthusiastic Assistant Manager to join their team.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

A leading footwear retailer in St Albans is looking for an Assistant Manager to oversee retail operations and deliver exceptional customer service. This role is pivotal in ensuring that customers receive high-quality service while meeting business goals.

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

Own regional customer service processes, acting as the expert and driving optimization, harmonization, and key Customer Service Experience initiatives. As the PMO lead, you will optimize and harmonize customer service processes, manage CRM (Service Cloud/Salesforce) and SAP-related initiatives, and

A leading motorway service operator in the UK is seeking an Assistant Manager to support unit operations and drive sales. The ideal candidate will have previous experience in management and a passion for customer service. Responsibilities include supporting the Unit Business Manager, motivating a te

A leading technology firm in the UK is seeking a Principal Service Manager to oversee key customer relationships and service delivery. This role involves ensuring the success of strategic customers, meeting service commitments, and leading onsite teams. Ideal candidates will have over 5 years of exp

A growing healthcare technology company in Greater London is seeking a Learning & Development Manager for Customer Service to create training programs that enhance support team capabilities and boost customer satisfaction. This role involves building a Customer Service training framework, delivering

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

Technical Project Manager (Customer Service Platforms). Experience in Customer focussed functions / projects such as Claims, Case-management or Customer-service platforms; CRM/queueing/workflow exposure and secure integrations. The role will drive outcomes across digital claims journeys, case-manage

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

A leading engineering manufacturer is looking for an experienced Aftermarket & Spare Parts Customer Service Manager to take ownership of a high-value, high-pace parts operation supporting customers across the UK, Europe, and worldwide. This is a hands-on leadership role where technical understanding

This Customer Service Manager role is central to delivering exceptional service across the organisation's customer base. Proven experience as a Customer Service Manager in FMCG for 3+ years. Our client is a leading fresh food distributor and brand builder across the UK / Ireland who are looking for

Technical Customer Services Manager – UK & Ireland – Tyres. Technical Customer Services Manager. As Technical Customer Services Manager, you will lead a team of 10 people and be responsible for all technical training, dealer audit programmes, warranty management, and product performance monitori

You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. My leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into

We are now hiring a Customer Service Manager to lead and elevate the customer service team — ensuring operational excellence, strong commercial alignment, and an outstanding experience for wholesale partners. Deputise for the Head of Department when required - Customer Service Manager. Provide str

Our client is seeking an experienced and highly professional Customer Service Manager to act as the primary point of contact for all customer service related matters. The Customer Service Manager will work closely with customers, the UK engineering team, spare parts, sales, and parent factories in E