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Customer Success ManagerUp to £40,000 basic + performance bonus (Depending on experience)Cheltenham / Work from home Monday & FridayThe i2i SnapshotWorking with one of the most ex

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross-functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success or

Customer Success Manager | Customer Success | UK | Remote. HR technology and customer success best practices. Experience in an HR role where you’ve used HRCase previously, OR Customer Success experience within HR SaaS or similar technology.

A technology solutions provider in the UK is seeking a Customer Success Manager for their Parcel Lockers division. The role involves guiding hosts through onboarding, managing relationships, and ensuring customer satisfaction with the product.

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success. The Customer Suc

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Succ

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. They should also be able to provide insights on customer-to-busi

A rapidly growing SaaS company seeks a Customer Success Manager to build relationships post-implementation, drive product adoption, and ensure customer satisfaction. You'll identify growth opportunities within accounts and proactively manage customer risks.

A leading technology recruitment firm is seeking a Customer Success Manager based in London to manage critical client relationships in a fast-paced AI scale-up environment.

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands. Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client f

As a UK Customer Success Manager, you’ll be a key driver of customer adoption, operational success, and long‑term partnerships. Kanpla is on a mission to digitalise contract catering, and we’re looking for a Customer Success Manager to help grow and support our UK customer base – with a stro

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Sup

Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!. You wil

A facilities management company is seeking an experienced Customer Success Manager to lead the compliance, quality assurance, and performance of a key client contract.

Customer Success or Account Management teams. Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. Proactively lead renewal conversations, identify opportunities to e

Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. This role is commercially focussed and so you need to be too! You’ll be accountable for renewal performance and upsell revenue, with success measured through NRR. P

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. We’re looking for a Senior Customer Success Manager to help retain and grow our existing customers as the b

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. Custome

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Reuter

As a Customer Success Manager, you will lead partner experience for an innovative wealth tech platform. Proven experience in customer success or account management within the wealth tech sector. You will serve as the primary point of contact for existing customers, leveraging AI-driven tools to opti

Customer Success Manager - German Speaking - London Based. Customer Success Manager - German Speaking - London Based. We are looking to hire a German‑speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region and support our internal teams to help them

Executive Membership Sales Manager. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

A leading AI solutions provider in Greater London is seeking a Customer Success Manager for the EMEA region. The ideal candidate has 5+ years in B2B customer success, particularly in SaaS. Responsibilities include overseeing post-sales activities, onboarding, and providing customer insights to the p

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Monitor

A leading cyber security firm in London is seeking a Customer Success Manager to ensure customer satisfaction and service delivery. You will be responsible for managing renewals, developing customer relationships, and leading service delivery initiatives. The ideal candidate should possess excellent

Customer Success Manager (EMEA) - Field Systems. Customer Success Manager (EMEA) - Field Systems. Are you passionate about leveraging cutting‑edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commerci

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. As a Customer Success Manager at Griffin, you will. B2B customer success, account management or a related role, ideally in financial services, banking or fintech.

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

A leading financial technology firm is seeking a Customer Success Manager to build strong relationships with clients and drive value from products. Ideal candidates will have at least 2-3 years in B2B customer success, strong problem-solving skills, and a passion for helping customers succeed. This

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

Customer Success Manager – Overview. Owning the success of new customer pilots, gathering data and feedback throughout. Customer Success, SaaS onboarding, or Account Management.

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. In-person task with Alex Barbeta (Head of Customer Success) and Lizzie (Sales Director) [60 mins].

Craft and execute on cohesive CS playbooks for key stages across the customer lifecycle such as upcoming renewals, QBRs/EBRs, customers with low health scores, churn/downgrade risk accounts, etc. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers

Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. The Customer Success Manager is responsible for the day to day management of assigned customer accounts. You will have a strong understanding of customers’ business and technical objec

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

We are looking for an experienced, energetic and positive Customer Success Manager. Become a trusted advisor by deeply understanding customer goals and driving long-term value through proactive success planning. You will have experience in customer success in a tech/SaaS-based business.

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

An innovative finance technology firm in Greater London is seeking a Founding Customer Success Manager. In this role, you'll manage the customer implementation lifecycle, ensuring a smooth onboarding process. You'll work closely with product teams and establish best practices for customer engagement

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. You’ll act as

Experience working in product focused SaaS business with a minimum of 3 years working as a Customer Success Manager serving high-spend, complex accounts, with multiple users and stakeholders. You will actively visit your customers to build relationships with key stakeholders (champions and economic

A leading software development company in the UK is seeking a proactive Customer Success Manager to enhance customer satisfaction and drive product adoption. Ideal candidates will have strong communication skills and at least 5 years of experience in a customer success or retention-focused role in t

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to:

Customer Success Manager, High Touch - French Speaking. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our A