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The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence to guide large organizations in their software development processes.

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. Drive

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

You’ll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps region

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Collaborate with the Head of Customer Success to evolve our commercial offering. Work with the Head of Customer Succ

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

A recruitment agency is seeking a Customer Success Manager to join a team in Newbury. Ideal candidates will have prior experience in account management or customer service, strong communication skills, and a proactive approach to customer engagement. This full-time position requires office presence

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Following go‑live your prima

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. You’ll help define and scale how Customer Success operates as the company grows. Own the post‑sale customer lifecycle, including onboarding, adoption, and long‑te

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). Customer Success Manager (French/Italian spea

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. You have a proven track record of effective

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Customer Success Manager, Commerce Cloud / E-Commerce Space.

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Accou

Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. Collaborate closely with product management, R&D, marketing and

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Join to apply for the Customer Success Manager (CSM) role at Phyron AI.

A fast-growing tech company in London is seeking a Customer Success Manager to build relationships with clients and manage communications. The ideal candidate has 3-5 years in SaaS customer management, is detail-oriented, and is adaptable to fast-paced environments.

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Customer Success Manager (CSM). Customer Success, Account Management or Client Services role within a SaaS or tech environment.

You will create a consistent, premium onboarding and service journey for all customer types, supported by a refreshed Customer Playbook that aligns expectations across commercial, operations and quality teams. This is a newly created role within the Pharmaceutical Operations Unit, designed to build,

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager London.

As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally

We’re looking for a Customer Success Manager to support the growth of a healthy, engaged construction network across the UK. Capture customer feedback, share insights with Product and the wider business, and close the loop with customers. Experience in a Customer Success, Account Management, or Su

To help us move faster and smarter, we’re looking for a Customer Success Manager to manage end‑to‑end relationships with some of the UK and Europe’s leading retail and e‑commerce brands, becoming their go‑to contact for all things Claimit. Track performance and KPIs for each account, ide

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

Narvar is growing! We are hiring an Enterprise Customer Success Manager to help scale our customer base. Minimum of 5+ year’s experience as a Customer Success Manager at a SaaS company and have worked with demanding enterprise‑size accounts. Join to apply for the Enterprise Customer Success Mana

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

An innovative startup in the renewable energy sector is seeking a Customer Success Manager to drive value for clients and help them achieve their climate ambitions. This role involves creating customer success plans, addressing challenges proactively, and collaborating with sales and product teams.

We're looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1-2 years dependin

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. Lead, m

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

Customer Feedback: Gathering customer feedback and insights to drive product improvements. Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take.

We are seeking a customer facing, focussed and analytical Customer Success Manager. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coor

A HealthTech startup is seeking a Customer Success Manager to improve customer outcomes across NHS primary care. You will drive relationships with GP practices, enhance onboarding processes, and ensure client success. Ideal candidates possess 2-4 years in customer-facing roles, emphasizing communica

As a Vanta Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribu