Customer success manager jobs in Middleton - Page 19Create job alerts

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Are you the kind of Customer Success Manager who enjoys being the glue between customers and product? The person who actually listens, spots patterns, and makes sure feedback turns into action rather than disappearing into a black hole?. Customer Success Manager Strategy / Communication Hybrid (3-

A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success. Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong rel

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Guide potential customers through a 30-day trial of the product.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Experienced with Customer Success platforms (e.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the best outcomes with our solutions. This role involves onboarding new custome

Experience of defining and executing customer success strategies aligned with company goals. Proven ability to hire, mentor, and develop diverse customer success teams. Demonstrable experience leading customer success or account management teams in a SaaS environment.

A leading marketing technology company in London is looking for a Customer Success Manager to manage mid-market business customers. In this role, you will cement relationships, assist with product adoption, and improve customer success processes. The ideal candidate has 1-2 years of experience in cu

A leading Applied AI company is seeking a Customer Success Manager to drive customer engagement and value realization. This role involves overseeing the customer lifecycle, defining strategic value roadmaps, and ensuring successful product adoption. This is a significant opportunity to shape custome

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post‑sales customer jour

A leading technology firm in the UK is searching for an Enterprise Customer Success Manager to enhance customer experiences. The role involves onboarding new customers to various services, managing portfolios, and collaborating across teams to ensure customer satisfaction.

A recruitment company in the United Kingdom is seeking a Customer Success Manager to oversee software deployments in the hospitality sector. The ideal candidate will have over 5 years of experience in customer success or account management, with a strong focus on building relationships and improving

Graduate Customer Success Manager. You'll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or service.

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

Develop and proactively maintain Customer Success Plans, tracking the customer's key objectives, success metrics and drive value realization. Manage the customer across the entire ZoomInfo product set; displays a strong understanding of each product, use cases it solves for and how to strategically

A leading healthtech SaaS company in London is seeking a Customer Success Manager to own the full customer lifecycle, from onboarding to renewals and upsells. This is a remarkable opportunity to shape the customer success function and contribute to a mission-driven company aiming to eliminate muscul

A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. Ideal candidates will have strong interpersonal skills and experience in customer success management. The role foc

We are seeking a customer‑facing, focussed and analytical Customer Success Manager. Customer Success Manager (Spanish + French Speaking). Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication.

As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Supporting a rapidly growing customer base while balancing an ‘at‑scale’ mentality with a customer‑centric approach is crucial for success in this role. Work

A leading AI SaaS provider in Greater London is looking for a candidate to manage client relationships and drive value from initial engagement.Responsibilities include building strategic partnerships, connecting stakeholders effectively, and providing updates and support.Candidates should have a str

A leading healthcare technology company is seeking a Customer Success Manager based in the UK. This critical role involves driving revenue growth and ensuring customer satisfaction across established and emerging markets.

A forward-thinking tech company in the United Kingdom is looking for a Customer Success Manager to guide clients through onboarding and ensure product adoption. Ideal candidates should have 3-6 years of experience in Customer Success at a B2B SaaS company. With rapid growth and meaningful backing, y

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

Helping build the customer success team. Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product imp

A leading legal technology firm is seeking a Customer Success Manager in London to serve as a trusted advisor to clients in the legal industry. The role focuses on onboarding, customer relationship management, and driving product adoption. Ideal candidates will have a law degree or substantial exper

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Interview with our Global Head of Customer Success. Interview with our US Customer Success Lead.

A leading legal solutions provider is seeking a Customer Success Manager in Greater London. Candidates should have a law degree or substantial experience in the legal field, alongside Customer Success expertise. This role focuses on ensuring customers achieve their goals by onboarding and enabling t

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A short take‑home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long‑cycle customer success. Government Customer Success Manager. Government Customer Success Manager.

Executive Membership Sales Manager. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Commerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maxi

Customer Success Manager, fluent in German. A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to

We are looking for a relationship-driven Customer Success Manager who can ensure that our customers in the UK get maximum value out of All Gravy. About the Role as Customer Success Manager (UK). In this role, you will take full ownership of the customer journey after onboarding, ensuring strong cust

A leading market intelligence firm is seeking a Customer Success Manager to enhance client relationships and ensure effective product adoption. The ideal candidate will have 2-4 years of experience in customer-facing roles, showcasing an ability to influence stakeholders and drive business outcomes.

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Interview with Alex Barbeta (Head of Customer Success) via Zoom [45 mins].

Customer Success Manager - REMOTE. Join to apply for the Customer Success Manager - REMOTE role at Jobgether. We are currently looking for a Customer Success Manager.

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

A leading cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the customer journey for the BENELUX mid market segment. This hybrid role requires fluency in Dutch and English, alongside experience in Customer Success or Account Management. The candidate will

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev

A leading fintech company in the United Kingdom is seeking a Customer Success Manager to engage with customers and enhance their experience using the Airwallex platform. This role is pivotal in driving customer growth and product utilization. The ideal candidate will have at least 2 years of experie

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.

An innovative finance technology firm in Greater London is seeking a Founding Customer Success Manager. In this role, you'll manage the customer implementation lifecycle, ensuring a smooth onboarding process. You'll work closely with product teams and establish best practices for customer engagement

Customer Success Manager – Overview. Customer Success, SaaS onboarding, or Account Management. Owning the success of new customer pilots, gathering data and feedback throughout.

We are looking for an experienced, energetic and positive Customer Success Manager. Customer Success or SaaS Account Management, managing large, complex accounts with revenue responsibility. Support growth by identifying upsell and cross-sell opportunities, partnering with Account Managers on deal s

A leading technology solutions provider in Greater London is looking for a Customer Success Manager to lead client campaigns across their media and events portfolio. This pivotal, customer-facing role requires excellent organizational and communication skills, ensuring successful campaign delivery a

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. Proactively assess customer goals and needs, and have a consultative approach to facilitate their