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Are you the kind of Customer Success Manager who enjoys being the glue between customers and product? The person who actually listens, spots patterns, and makes sure feedback turns into action rather than disappearing into a black hole?. Customer Success Manager Strategy / Communication Hybrid (3-

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Guide potential customers through a 30-day trial of the product.

Requirements for the Customer Success Manager. Working with CEO to set the vision of customer success and ensuring we are meeting customer objectives & SLA’s consistently. We are looking for a player coach who can be hands on with strategic / high value customers & also build out frameworks for Ju

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. HR Managers, Learning &

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the best outcomes with our solutions. This role involves onboarding new custome

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Avalon is currently supporting an organisation in Cheshire to recruit a C

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

Customer Success Manager, United Kingdom. Customers, Customers, Customers. Customer Success Manager, EMEA.

If you're exploring the market for an opportunity in a vibrant tech scale-up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every day t

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Minimum 2 years of relevant account managem

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

Customer Success Manager - Health Tech. Profitable, scaling, and investing heavily in product and automation, they’re now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight‑led, and built around impact, not endless calls.

As our first UK‑based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market‑leading position in the UK. We care more about your ability to solve problems and build strong customer relationships than about the number of years you’ve

A cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the entire customer lifecycle, ensuring adoption and retention. Candidates should have over 7 years of experience in customer success or account management, with strong analytical and communication skill

You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across mid‑market to enterprise accounts. You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deli

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. Cus

A leading software company based in the United Kingdom is seeking a Senior Product Success Manager.

Are you a Customer Success Manager with a passion for the veterinary industry and software? IDEXX UK is hiring!. Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Develop and execute

A leading tech company in London is seeking a Graduate Customer Success Manager to build strong relationships with clients. In this full-time role, you will drive customer satisfaction and retention by providing support and proactive engagement. The ideal candidate will have experience in account ma

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

The Customer Success Manager (CSM) is a critical, relationship-focused role centered on technical adoption and value realization within Prophecy's customer base. Own the technical success charter, ensuring teams leverage Prophecy’s AI-native agents and visual ETL tools to modernize their data pipe

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

A leading legal solutions provider is looking for a Customer Success Manager in Greater London to ensure customer satisfaction and drive product adoption. The role requires a law degree or relevant experience in the legal field, with a focus on delivering tailored solutions and a proactive approach

As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Customer Success Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. Please apply by sending your CV along with a s

Recruit, develop, and lead a team of high-touch Customer Success Managers supporting n8n’s most strategic customers. Manager, Customer Success (Remote - EMEA). Manager, Customer Success (Remote - EMEA).

Customer Success, Account Management, or similar customer-facing roles, with a focus on relationship management, retention, and growth. We are looking for someone with great technical awareness, customer success and customer growth experience!. In this position you will oversee the deployment of sof

Customer Success Manager, fluent in Spanish. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to P

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. Customer Success Manager - Implementation (Talent Pool). Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka.

Candidates should have experience in customer success or account management, along with strong communication and organisational skills. A Managed Service Provider is seeking a Key Account Manager in Manchester.

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. The successful candidate will be a multi-tasker with a “can do” attitude, a love for challeng

A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

A leading cybersecurity firm in London is seeking a Customer Success Manager to serve as the primary point of contact for corporate clients using managed services. The successful candidate will build customer relationships, support service delivery, and enhance client satisfaction.

Customer Success for a B2B SaaS Product. This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. Customer Service, Strategy/Planning, and Consulting.

This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Experience in customer success. Demonstrated ability to increase customer satisfaction.

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

The goal is successful pilots with early clients so they quickly become key customers deploying our technology on a national and international scale. You have proven experience in providing consistently first‑class customer service to customers, remaining calm and measured even when dealing with d

A leading marketing services firm in Greater London is seeking a Customer Success Manager to enhance client engagement through effective platform adoption and performance optimization.

Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Our Customer Success team works proactively and prescriptively

A charitable technology organization in London seeks a Customer Success Manager to pioneer customer success strategies and enhance the experience of charity partners and donors. The ideal candidate will have a background in customer-facing roles and excel in a fast-paced environment, with responsibi

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. Successful candidates will have 2 to 6 years of experience in customer success, strong communication skills, and be fluent in English and German. This role i

Ein führendes Finanzunternehmen in Großbritannien sucht einen Account Manager, um ein eigenes Portfolio von Neu- und Bestandskunden zu betreuen.